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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Perfect location"Reviewed by a Hotels.com guest on Feb 26, 2013
Took a trip to Osaka to view the city. The Castle is just around the corner, and the great getaway for food is just 10 minutes by taxi. Couldn't have asked for a better location... although parking for car was free, it was extremely difficult to park a larger vehicle. Staff was wonderful and extremely helpful. I thought the room would be bigger, but it was just slightly a few feet larger than the queen sized bed that was in it. It was good, comfortable, and the temperature was just perfect. There were absolutely no views from the side of the building I was in, except the hospital next to it about 100 feet away though. I would definately stay there again, regardless. It was a good night of sleep, with the basics I needed: Bed (check), toilet (check), hot and cold water (check), shower and tub (check), TV (check)... with extra's too, hair dryer, and complimentary toiletries to clean.
"Set your expectations accordingly"Reviewed by a Hotels.com guest on Feb 26, 2013
This is a capsule hotel. The room is sized as such. Also, all capsule hotels follow a set style: A public bath for showering (very common in Japan), a room for lounging, a separate for eating, a locker room to store your things/ change, and of course, your tiny capsule to sleep in. I have stayed at a few capsule hotels in my time and this is a good one. The place is clean and conveniently located in Namba where the social life is. It also offers a capsule hotel service for women which is uncommon for capsule hotels in Japan. It is not the best capsule hotel I have been in but it is a good one.
"Very Nice, Super Clean, But Very Little Western Fo"Reviewed by a Hotels.com guest on Feb 18, 2013
I have to admit that this hotel was super clean, and was in a great location - a short walking distance from the Universal City subway station, Universal City Walk, and Universal Studios Japan. Honestly, my only complaint was that they had no room service and very little western food being served as a-la-carte. If you love Japanese food, than this won't be a problem for you. Fortunately, I was able to walk to the nearby Hard Rock Cafe to get some western food (hamburgers, chicken wings, french fries, etc.)
"A decent hotel value for money"Reviewed by a Hotels.com guest on Feb 17, 2013
Food street is in a walking distance. A decent hotel with comfort environment, clean and spacious. Remember not to book the lowest grade room which may be small. Hotel service is good with free wifi.
"Accessibility x Service x Cleaniness - All Good!"
It's all good in a good price! Especially, it is situated in Nipponbashi (the Osaka of Akihabara)!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel hillarys Osaka"
Location is ok and not far from station. Enjoy the stay with family. Small rooms but it has everything we wanted. Breakfast included is a plus. For business is a yes if you are near byGenuine Expedia guest review
"Average hotel"
The staff are helpful. Small hotel & offers basic needs.Genuine Hotels.com guest review
"Not as Good as Expected from the Reviews."
I was pretty disappointed with the actual stay compared to the raving reviews from hotels.com and Trip Advisor. Pros: Near to Namba Nankai subway (for Kansai Airport), cheap price/day for a double room, free usage of shampoo bar/rental of bicycles/drink dispenser/comic books, many eateries around the area, located near a 5-storey DAISO. Cons: Far from […] the main subways (Kintetsu/Hankyu/JR) about 15-20 mins walk, Shinsaibashi/Dontonburi about 20 mins walk, room service is incomplete (does not help you to wash used cups). If you are bringing the young and old, the walking distance after a day of full shopping can dampen your mood. Too much walking strained your legs. I would rather spend abit more money for a hotel nearer to the main subways for time saving and convenience. Read moreGenuine Hotels.com guest review
"Great to stay but quite far away"
The hotel and the room we stayed is great with reasonable size, if not large. There are larger rooms elsewhere in the area but I won't complain with the price we paid. Free beverage includes coffee, chocolate, tea and more and Wifi at lobby is a plus. Cable provided in rooms for internet connection. The only disadvantage of this hotel is its location […] that is quite far away from anything, if you wish to walk to either Dotonbori or Namba station especially JR Namba. The nearest station is Nankai Namba train station, which is 12 minutes away by foot. The nearest subway station and Namba Walk underground shopping alley are 15 minutes away by foot. Read moreGenuine Hotels.com guest review
"Cleanliness of room"
room is good but hotel location is far from subway (700 m.) / walk to namba area around 1 km.Genuine Hotels.com guest review
"Cosy room with all the basic facilities"
Pros: not far from Namba, free drinks, huge selection of body wash, shampoos and conditioners, 500 yen buffet breakfast, and close to Den Den Town! Cons: only one lift. My husband and I were only there for 1 night but thought that the hotel was equipped for our travel needs.Genuine Expedia guest review
"Hotel Hillarys"
This hotel is in a good location for local night scenes. I enjoyed the stay, would stay there again if I ever go to Osaka. Friendly staff, but did not speak much English. The internet was slow, and wi-fi available in the reception area. There is wire connections in the room. On the whole a good hotelGenuine Hotels.com guest review
"Good value hotel"
Very clean and modern hotel, small & compact rooms but everything was neatly placed. Not having proper cloth rack or cupboard was a disappointment but many other features outweighed that shortfall. Location was excellent and having a convenience store near by (almost next to the entrance of the hotel) was very handy. Breakfast quality was so-so .. therefore […] do not get excited by Room + breakfast packages..its not worth all that much. and it was too cramped to even enter. Again, that was another disappointment. Otherwise, had a great time and great location. Free soft drinks at the reception and free internet were great features too. Read moreGenuine Expedia guest review
"Easy access from and to Kansai Airport"
The hotel is near Nankai Namba train station. Got confused on arrival and ended up at JR Namba train station which is quite a distant away from the hotel.Genuine Hotels.com guest review
Hotel Hillarys will always be my first choice when staying in Osaka.Genuine Hotels.com guest review
"our stay at Hillary's"
Overall, our stay was easy and pleasant. The room was a smallish.. but everything in Japan is smallish and efficient. The hotel is situated in a good location. Close to everything.Genuine Hotels.com guest review
"5 Min Walk Away from Dotomburi & Shinsaibashi!"
Our hotel is located pretty much in 'den den town' which sells electronics. The location is about 20 Min straight walk to the main eating & shopping area Dotomburi & Shinsaibashi- but we caught a cab instead (about 680Y) Its also 10min walk to the local Subway (nearer than the JR subway) hotel lobby have free drinks like soda machine. Under the hotel, […] there is Anna's Coffee (like a Starbucks) & 7/11 where you can withdraw cash. Across the hotel, there is 24 hr McDonalds who can be very convenient for those who finished a night out drinking & need a snack for the hotel. The room provides you with all that you need toiletry wise & there is a couch in the room big enough for a 3rd person to sleep on or to put 2 x 20KG luggages. the room is slightly larger than normal compared to the other shoeboxes we stayed in Japan (which is the norm in Japan) The downside of this hotel, reception did not have a phone we can borrow to make a local call, they directed us to a payphone which was outside of the hotel. They don't have plug converters to lend us like other hotels, So we had to buy some converters in the electronic shops up the road & it was hard to explain to them what we wanted because hardly anybody esp in Osaka speaks English. We could not use the phones in our rooms either, it was just to call reception. So that bit was really inconvenient because there are HARDLY any payphones around in Japan in general. Read moreGenuine Hotels.com guest review
"Great thotel"
Hotel was really clean. Felt very new. Nice large lobby area with Windows view of street. Great free drinks. Delicious breakfast in cafe on ground floor. Staff were really helpful. Especially izumi. Would definitely stay there again. Location was okay. Just 5.minute stroll to shops.Genuine Hotels.com guest review
Small room with clean comfortable beds. Very small bathroom but clean and well supplied. Kettle small and took a long time to boil water. No tea or coffee or milk or water supplied but Seven/Eleven shop next door. Internet needed LAN cable so we were unfortunately not able to use. Staff spoke very little English and there were no brochures in English […] which could have been helpful. Area has many small food outlets plus Mac Donalds across the road! Would recommnend but do not expect Western Standards for the same price. Read moreGenuine Hotels.com guest review
"walking distance to train station"
nice hotel with free wifi at lobby and drink dispenser is provided for guests. Within walking distance to Nanbe station whick makes it easy to acceess to airport (45 min ride of Nanba Nankai airport express train). Hotel room is spacious compared to other hotel rooms i stayed in Toyko and Kyoto. walking distance to shopping street and Dotonbori street. […] Overall, a pleasant stay Read moreGenuine Hotels.com guest review
"Value for money A+"
For a 3 star hotel, Hillary's offers great value for money! The rooms are good and spacious considering it's a Japanese business hotel. The free drinks and pastries are amazing! The availability of shower products and books to read is also a plus. Our bathroom smelt a little of urine and that was probably the only negative thing about the room. The […] service however left a lot to be desired. The staff were rude and abrupt, even though I spoke Japanese with them to make life easy - I live and work here and know that even a little Japanese is usually appreciated. They were not very helpful and the front desk was often deserted. Overall, a great hotel for the price and I would stay there again - just don't expect good service. Read moreGenuine Expedia guest review
"Very good, Recommended."
Stayed 1 night. 10 minutes from Namba Station. Excellent Cafe. Not much English spoken. We booked a room for 3. Fairly cosy, but suited us fine. Fantastic Audiophile shops nearby. Train goes from Kansai airport straight to Namba.Genuine Expedia guest review
"Great service, perfect for a short stay in Osaka!"
What a fantastic stay at Hotel Hillarys! The staff were so welcoming, friendly and willing to help wherever possible - my partner and I are from Australia, he knows some Japanese but neither of us are fluent nor perfectly understood Japan's confusing railway system. Relatively close to two major train stations (no more than a 10 minute walk). The room […] was modest but that is all that is really needed when you only need it for showers and sleep - very clean, bathroom with unlimited complimentary soap/shampoo/conditioner. Big fan of the "free drinks bar" available in the lobby, as well as the free wi-fi! Fantastic service, would stay here again in a heartbeat! Read moreGenuine Expedia guest review
"Great Location and Excellent Service"
A+ Hotel. Location was superb allowing us to walk to the main attractions. eateries and train station. Bed was very comfortable and room very clean. Hotel and room overall was very modern. We loved the shower with side nozzle sprays and also the drink machine/bar for unlimited soft drink, coffee, hot chocolate, etc. The shampoo and soap bar to try different […] shower products was the icing on the cake. Hotel also had detailed printouts on how to get to major attractions (eg. Nara, Kyoto, etc). Would definitely come back. Read moreGenuine Hotels.com guest review
"Convenient location"
The hotel is good, clean, convenient, reasonable price, free wifi, hotel complimentary ready to serve & self service, self-service laundry section is ideal for backpack traveller. I like the hotel facilities, location, room and reasonable price as overall comment.Genuine Hotels.com guest review
"Very popular hotel."
I found the location of this hotel very convenient. The staff were extremely helpful. No request was too much for them. The rooms are small, which is standard for Japanese hotels but the other facilities they offer, more than make up for that. Free wifi on the 2nd level, which is the reception also. Very convenient laundy. Free cold drinks and tea, […] coffee and hot chocolate in the lobby for guests. The hotel offers printed forms with details of popular sightseeing locations for guests use. There is a 727 convenience store on the bottom level. Breakfast is offered in the restaurant on the bottom level and it is very substantial. Read moreGenuine Expedia guest review
"Nice place"
Really enjoyed my stay here. was a really nice hotel and was in a very decent little location.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Basic but ok"
I gave this a standard ok in all categories. If you want a clean but basic room in Osaka, then this is fine. Good location, just 5 mins walk to station and the area was fairly quiet and decent but the room was very small though. We had 3 in the family room, no wardrobe, so we had to manoevre round the suitcases. Two had to sit on the bed whilst the […] other got clothes out etc. The staff were helpful and they had everything you needed in the room, ie hairdryer, tea facility etc. In the foyer they had free hot and cold drinks which was nice. Overall, I wouldn't stay there if you wanted something a bit nicer than ordinary, but if you are happy with basic - then this was fine. Read moreGenuine Expedia guest review
"nice hotel with good facilities"
Liked this hotel, only complaint was there were no no-smoking rooms left. Otherwise good location near downtown Osaka and a great place for wi-fi and getting your laundry done. Staff were reasonably friendly. Good place for a short stay.Genuine Hotels.com guest review
"casual and fun, one for people who like a hard bed"
The Hotel had some really nice touches such as a free drink corner, a shampoo bar and mini library (japanese language only). The atmosphere was casual and friendly and it was very clean. The beds were extremely hard causing us to wake up with severe back ache. we managed by requesting an extra blanket and sleeping on top of both this and the duvet […] cover. The sound insulation from the corridor was also quite poor so we were woken early most mornings by people knocking on other doors and calling to people. Read moreGenuine Expedia guest review
"Hotel Hillary"
Hotel Hillary is a good and nice hotel. Although you may need to walk about 10 mins to the nearest subway, the area is considered quite centralized to eat, shopping and sightseeing.Genuine Hotels.com guest review
"A piece of Osaka"
Really good location, right next to akihabara so plenty of shops to go through. little bit of a walk from the station but not too bad. great service and staff, and good rooms. cheap brekky too, just dows stairs from the lobbyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"pleasant stay near namba station"
it was abit hard to locate on when arriving from kansai namba station. 24Hour MacDonald opposite the road and 7-11 just outside the hotel. Room is abit on the small side. Good toiletries provide. Wi-Fi only available at lobby. Free drinks available at lobby too. Ovrrall, good stay for us.Genuine Hotels.com guest review
"comfortable hotel!"
Me and my mom love this hotel so much! There are free drinks and comic at the lobby. The laundry is convenient and washing powder was provided. It's very comfortable and clean hotel! But the location is quite far from Dotonbori and Shisaibashi. Ad overall, we will come back this hotel next time! ^_^Genuine Hotels.com guest review
"Happy with stay - would recommend!"
The hotel is clean and in a great location. We were really happy with our stay there and would stay again. The only downside was the bed. Too small for two people and too hard.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"good hotel but a little bit far from train station"
free drink in the lobby is a plus point. quite far from namba station, but walkable. quite far from metroGenuine Hotels.com guest review
"nice hotel"
we stayed at hote hillarys for 2 nights, and we were satisfied. The hotel room was small but equipped with all the things we needed.The room was also neat and cleaned daily, With regards to the location, it's quite near to train station which was very convenient for us in touring around osaka, also, its very near to the electronics/gadgets store. The […] hotel staff was also polite and very accomodating. And most of all, we really like their free/complimentary softdrinks and choices of shampoo and conditioner. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good value for money"
The hotel was fine overall. However, our room was fairly small, and had no view, unless a blank wall 20 metres away counts as a view. But everything was clean and we were supplied with pyjamas, and disposable toothbrushes and toothpaste as part of the normal range of toiletries. The hotel is right next to a large "shopping mall" - but one without chain […] outlets and with a good deal of interesting , more traditional, individual shops (ceramics, clothing, food etc). Also situated 5 minutes to Namba Station (metro and railway). Read moreGenuine Hotels.com guest review
"Nice and thouhtful hotel"
The hotel is in about 8~10 mins walking distance from Nambo station, if you take Nankai Electric Rail from airport to Nambo atation, it's quite close to the hotel. Most of hotel staffs can speak and understand English well, the room is not very spacious as many hotel in Japan also have this problem, but it is very clean and neat, and the staffs will […] clean the entire room and change bed linen everyday, also, there is a Osim massage chair in our room, that is really a touch for us! Hotel supply free drinks machine, there are various choices of hot and cold drinks and 100yen washing and dryer machine also an advantage for us. Hotel also has bicycle for us to borrow, that we can ride on it to have a city walk. overall, it was a good experience for us to stay in Hillarys Hotel. Read moreGenuine Hotels.com guest review
"Great business hotel for a bargain"
Great value for money. The room was small as expected, but clean and comfortable. Free drinks available at the welcoming lobby, as well as coin operated washing machine and dryer, and two computers with free internet. The Japanese breakfast for 500 yens at the cafe on the ground floor is really good value for money too. We stayed at some very expensive […] five star hotels during our stay in Japan but Hotel Hillarys was a bargain given what you get for the price. Highly recommended if you are looking for a cheap but comfortable and well-appointed hotel in Osaka. Read moreGenuine Expedia guest review
Friendly staff, small room and bed but quite comfortable. Would definitely stay there again if visiting Osaka!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good price"
nice place, good priceGenuine Hotels.com guest review
"Good Hotel , worth your money!"
Good location, easy to find ! On Den Den town Road, opposite Gundam shop (if you're gundam fan, it'd be gundam heaven for you) There 're free drink : Coffee, tea and a lot of shampoo for you to choose. It's very good hotel!Genuine Hotels.com guest review
location is great. near to public transport and shopping center.Genuine Hotels.com guest review
FREE DRINKS AT THE LOBBY. VERY GOOD. ANY TIMEGenuine Hotels.com guest review
"Nice Hotel Hillarys"
This guest did not leave a comment.Genuine Hotels.com guest review
"Hillary hotel"
I was surprise with the quality of the hotel. The service is very good. There are free drinks available and the breakfast is superb and worth. I will recommend all my friends and family to stay here for their Osaka trip.Genuine Hotels.com guest review
"Hotel Hillarys"
Good Acess to Namba Station. Good Value for money!Genuine Hotels.com guest review
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