All hotels in New York, New York, United States of America
1 room, 2 adults
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62 Madison Avenue, New York, NY, 10016, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 94 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    3.6
  • Condition
    3.9
  • Neighborhood
    4.2

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great for a quick break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room we booked was an urban full and was a little small for a couple not much ro to move around and walk. But the staff, location and house keeping were fantastic!
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
GB
3.0 / 5Good
"LAST RESORT HOTEL"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Free breakfast was pathetic --just a hotel room with coffee and some pasteries/muffins. Had to look under bed for an item that fell (ring) it was full of garbage and dust.(no wonder I was sneezing a lot). Also the glasses in the bathroom should be clean and wrapped new--who knows what rag was used to clean them. No counter-space to place toiletries in the bathroom.
Genuine Hotels.com guest review
3 night trip May 9, 2013
Lorena
CA
4.0 / 5Excellent
"Great hotel for people on budget"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was a very nice hotel. The rooms can be a little noisy during the night due to the thin windows. I would recommend upgrading to a room better than urban full suites as our room had a view of a fire escape and brick wall. Other than that it is a very good hotel. The staff were extremely helpful. I spent my holiday mainly sight seeing and coming back late. And the room was a welcoming site!
Genuine Expedia guest review
Other trip Apr 13, 2013
Slimsy
GB
1.0 / 5Poor
"Dirty and misleading"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Dirty hotel, dust everywhere, they never change ur shears and the room is super tiny. U can barely move around the room, the hot water barely works and he water pressure is pathetic. They advertise as being union square but this is not accruate either
Genuine Hotels.com guest review
10 night trip Oct 21, 2012
A Traveler
AU
5.0 / 5Outstanding
"A great place to stay for anyone visiting New York"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was in a superb location. The staff are extremely friendly and helpful. Our sons were extremely pleased with the free wi-fi. The complementary breakfast were very much appreciated. Don't miss the chance to go to 'The Shake Shack' Thanks everyone for a good stay.
Genuine Expedia guest review
Other trip Aug 21, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Ottima posizione"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel molto rumoroso perché non dotato di doppi vetri, camere piccole piuttosto anguste, in ottima posizione a Manhattan.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
hotel en plein centre de new york, a proximité de tous les lieux a visiter. tres pratique, hotel calme et sympathique, petit dejeuner tout a fait satisfaisant ( croissant, muffins, donuts), personnel ok, lit extraconfortable, chambre ni trop petite ni trop grande, avec de l'espace dressing, rien a redire.
Genuine Expedia guest review
Other trip Jan 10, 2014
sandra
FR
4.0 / 5Excellent
"Super Lage."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
1 Woche NYC
Genuine Expedia guest review
Other trip Jan 6, 2014
Timmy
DE
4.0 / 5Excellent
"eigentlich durchweg zufrieden!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
das Personal war durchweg freundlich und hilfsbereit, das Zimmer entsprach den Erwartungen (geschätzt ca. 15 qm), großes Bett, Bad klein aber ok; alles sauber und in gutem Zustand; die Isolierung (sowohl Schall, aus auch Wärme) der Fenster ist katastrophal, man hört wirklich fast den gesamten Lärm der Straße (dafür haben wir von den anderen Zimmern nichts gehört); außerdem muss die Heizung eigentlich permanent laufen, weil der Raum sonst schnell auskühlt; das Zimmer wurde täglich vom Reinigungspersonal ordentlich sauber gemacht; als Bonus: kleines "Frühstück" in der Lobby mit Muffins und Donuts, dazu trinkbarer Kaffee; im Eingangsbereich ist der Raum, der auf den Werbebildern hübsch mit Luftballons gefüllt ist, aktuell leider mit roter Sichtschutzfolie abgeklebt (Renovierungsarbeiten? Nutzung als Abstellkammer?), was den gesamten Eingangsbereich sehr beengt erscheinen lässt (aber wie viel Zeit verbringt man da schon...); insgesamt waren wir mit dem Hotel zufrieden, die Einrichtung ist absolut zweckdienlich und die Zimmergröße für einen New York-Trip sicher ausreichend die Lage ist zentral, es gibt eine U-Bahn-Station um die Ecke; außerdem ein paar Bars und Restaurants; es gibt genug Sehenswürdigkeiten in der Nähe, die man zu Fuß erreichen kann (z.B. Empire State Building, aber auch Times Square, wenn man einen etwas weiteren Marsch nicht scheut...aber man ist ja schließlich da, um sich die Stadt anzuschauen...)
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
DE
4.0 / 5Excellent
"super Lage, guter Service, kleines Frühstück"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Insgesamt war alles in diesem kleinen Boutique hotel. Nicht zu teuer, super Lage, zu Fuss viele Orte erreichbar in Manhattan. Die Zimmer sind sehr klein, aber dies ist Manhattan in vielen Hotels so.
Genuine Hotels.com guest review
8 night trip Dec 20, 2013
A Traveler
CH
3.0 / 5Good
"Udmærket uden at være prangende."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Et glimrende hotel. Men rengøringen lod en del tilbage at ønske. Jeg valgte hotellet, fordi det lå godt og lokkede med gratis wifi og morgenmad inkluderet i prisen. Ja, ja. Der var wifi, som var ekstremt langsom og ofte faldt ud. Og der var morgenmad i form af croissanter og kaffe/te på et rullebord i lobbyen :-)
Genuine Hotels.com guest review
6 night business trip Oct 20, 2013
A Traveler
DK
3.0 / 5Good
"Für New York gutes Preis-Leistungsverhältnis"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Zimmer 704 mit 2 großen sehr bequemen Betten, kleines Bad, Klimaanlage, kein Teppich (gut), Kleiderstange + Kommode. Völlig in Ordnung für einen New York Aufenthalt wenn man sich wenig im Zimmer aufhält, aber nicht unbedingt einladend um Zeit im Zimmer zu verbringen. Arbeitsplatz fehlt, aber WLan gratis, gutes TV Programm. Wir würden wieder kommen.
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
DE
5.0 / 5Outstanding
"Für New York City Sightseeing TOP!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Waren 1 Woche in NYC zum Sightseeing und Shopping. Die Lage ist Perfekt. Rooftopbar um die Ecke. Madison Square Garden eine Straße weiter wo man das Frühstück To Go genießen kann. Opitmaler Ausgangspunkt für Downtown und Uptown. Shopping und Gastro auch alles in umittelbarer Nähe. Für NYC Newbe's optimal!
Genuine Expedia guest review
Other trip Aug 28, 2013
Flo
DE
4.0 / 5Excellent
"soggiorno a New York"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
New York è una città molto stimolante a tutti i livelli; mi ha colpito la gentilezza e il senso di accoglienza e disponibilità delle persone.
Genuine Expedia guest review
Other trip Aug 25, 2013
Gioia
IT
5.0 / 5Outstanding
"ottima sistemazione"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
La nostra camera era parecchio piccola, ma molto ben curata. La pulizia è stata ottima (cambiavano gli asciugamani tutti i giorni e ci rifornivano di bagnoschiuma, shampoo, balsamo e crema corpo appena li finivamo). Sala per la colazione piccolina, ma ottime brioches. Personale altamente gentile e attento. consiglierei questo albergo a chiunque voglia godersi New York anche per l'ottima posizione in cui si trova dato che permette di raggiungere i maggiori punti di interesse facilmente anche a piedi.
Genuine Expedia guest review
Other trip Aug 20, 2013
arianna
IT
2.0 / 5Fair
"Hotel di ripiego"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Mi hanno addebitato 130 dollari in più perché avevo chiesto due letti separati ma senza avvisarti che c era un surplus da pagare. Se mi avessero avvisato all arrivo avrei mantenuto la camera prenotata
Genuine Expedia guest review
Other trip Aug 15, 2013
A Traveler
IT
3.0 / 5Good
"Uma laranja ruim quase põe o suco a perder"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
A ressalva a ser feita fica pelo quarto que não tinha mesa de trabalho com cadeira e a recepcionsta que trabalhava de manhã, que destoou do restante da equipe. Se esforçava para ser simpática e atenciosa, mas por diversas vezes deixou claro que não queria estar ali atendendo: ela realmente destoou e quase afetou nossa experiência no hotel.
Genuine Hotels.com guest review
15 night family trip Jul 17, 2013
A Traveler
BR
3.0 / 5Good
"Ottima posizione"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Ottima posizione, unica considerazione da evidenziare é che la camera Urban era veramente piccola con letto queen size appoggiato per un lato alla parete. L'unico modo per apire la valigia era matterla ul letto. La sensazione é che ci abbiano dato una singola per due persone (eravamo io e mia figlia)
Genuine Expedia guest review
Other trip Jul 25, 2013
A Traveler
IT
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
alles super - etwas kleines "Frühstück" Kaffee / Tee und etwas zum knabbern, aber dafür gibt es genug in der Umgebung wo man was mehr zum Frühstücken finden kann. Zimmer waren etwas laut, dafür werden kostenlos Ohropax gereicht - Die Stadt die nie schläft ;-)
Genuine Hotels.com guest review
5 night trip Jul 18, 2013
A Traveler
DE
3.0 / 5Good
"Bekväma sängar och små rum"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Tycker att hotellet var ok inte mer. Bra och bekväma sängar men alldeles för små och obekväma rum. Noll utsikt, fönster mot en tegelvägg och max en meter mellan säng och skåp. Duger dock gott för den som ej söker något annat en än sängplats i NY.
Genuine Hotels.com guest review
4 night trip Jun 12, 2013
zvonko
SE
5.0 / 5Outstanding
"Tolles Hotel in Mitten von NYC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hervorragendes Hotel mitten in New York City. Das Personal ist zu jeder Tages- und Nachtzeit verfügbar und sehr hilfsbereit. Das Zimmer sowie das Bad war bedenkenlos sauber und das Bett super bequem. Lediglich den Straßenlärm konnte man sehr deutlich durch die dünnen Fenster hören. Wer einen leichen Schlaf hat kann sich daran schon mal stören. Mir hat es nichts ausgemacht. Frühstück gab es in einer Art Wohnzimmer mit Sofa und ein paar stühlen. Nebenbei lief wie in Amerika üblich der große Fernseher. Zum essen gab es diverses Gebäck und Kaffee. Ein Fitnessraum ist verfügbar und sieht von aussen ganz brauchbar aus. Da ich andere Pläne hatte hab ich ihn jedoch nicht benutzt. Die Lage des Hotels ist perfekt! Drei Geh-Minuten zur nexten Subway bzw. zur Fifth Ave.
Genuine Expedia guest review
Other trip Jun 18, 2013
Reinhard
DE
4.0 / 5Excellent
"Kanonläge och serviceinriktad personal"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Bra läge, möjligt att gå både up- och downtown. Väldigt serviceinriktad personal. Litet men fräscht rum. Frukosten, kaffe och wienerbröd, var inget för mig. Det finns gym men det är väldigt litet.
Genuine Hotels.com guest review
6 night trip May 31, 2013
Johan
SE
3.0 / 5Good
"Hyggelig, men trangt og klamt!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotellet ligger i et sentralt område. Mye bråk fra gata og elendig mye lyd fra airconditionanlegget, som var helt nødvendig å ha på hele tiden grunnet varmen. Hotellet er svært lite og smalt, og rommet var veldig lite. Men det var rent og delikat, og det er viktigst! Vi ble skuffet over frokosten. Vi forventet oss kontinental frokost, men dessverre var det bare donuts, croissanter og kaffe mellom 0700 og 0900. Men i nabobygget ligger "Essen" som har alt av frokost, lunsj- og middagsutvalg. Personalet på hotellet var hygglige og seviceinnstilt.
Genuine Hotels.com guest review
5 night trip May 28, 2013
A Traveler
NO
4.0 / 5Excellent
"Prima uitvalbasis"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel voldoet prima als uitvalbasis, goede prijs kwaliteitverhouding, goede ligging, prima service. Kan niets over ontbijt zeggen, want daar hebben we geen gebruik van gemaakt.
Genuine Expedia guest review
Other trip May 23, 2013
Martijn
NL
5.0 / 5Outstanding
"Fint lille hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Værelse med bad på 15 m2 var lige hvad vi havde brug for i en storby, hvor tiden bruges ude i byen og ikke inde på hotellet. Servicen har rigtig god, imødekommende personale og rent hotel.
Genuine Hotels.com guest review
2 night trip May 14, 2013
Susanne
DK
5.0 / 5Outstanding
"Muy recomendable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Altamente recomendable, muy servicial. Llegué temprano y como mi cuarto aun no estaba disponible me hicieron un upgrade sin costo alguno, el cuarto era pequeño, pero muy limpio y con decoración muy agradable. El hotel se encuentra bien ubicado y a una cuadra del subway (que te lleva a todas partes). Desayuno y wi-fi incluidos, lo cual es de gran utilidad. Definitivamente regresaría.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2013
Alex
MX
4.0 / 5Excellent
"Ottimo hotel per la posizione."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Ottimo hotel per quanto riguarda la posizione in città. La colazione offerta è giusto sufficiente per non uscire a stomaco vuoto (qualche brioche e caffè o the). La camera Urban per due persone è molto piccola; sarebbe meglio preferire altre tipolgie di camera. Vicino al ristorante Eataly; vivamente consigliato a chi cerca la buona cucina italiana a un prezzo ragionevole.
Genuine Expedia guest review
Other trip May 9, 2013
Emanuele
IT
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great Location, very - I repeat - very friendly staff, extremly helpful. Will go there again
Genuine Expedia guest review
Other trip Apr 21, 2013
Frank
DE
5.0 / 5Outstanding
"Rekommenderas verkligen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotellet var mkt bra. Helt, rent och fräscht. Rummet "Urban Full" är litet. Är man två personer så är det trångt, MEN helt ok. Vi blev dock uppgraderade till ett större rum utan extra kostnad. Frukosten är kaffe/te samt wienerbröd/croissanter. Personalen är mycket trevlig och hjälpsam. Otroligt serviceminded. Nick (front office) är supertrevlig! Läget är kanon.
Genuine Hotels.com guest review
7 night trip Apr 8, 2013
Camilla
SE
3.0 / 5Good
"Hotel sympa bien placé"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel bien placé, ligne de métro très proche, quartier calme, chambre propre ménage quotidien salle de bain confortable et de bonne taille contrairement à la chambre petite comme toujours à New York. Attention le petit déjeuner offert avec la chambre est une collation: café et muffins à emporter; c est un 3 étoiles français mais bon rapport qualite prix pour NY
Genuine Expedia guest review
Other trip Feb 26, 2013
A Traveler
FR
5.0 / 5Outstanding
"Esperienza assolutamente positiva"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Ottima posizione. Camera comoda. Ottima pulizia. Personale cortese.
Genuine Expedia guest review
Other trip Oct 4, 2012
A Traveler
IT
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Mar 19, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Feb 11, 2014
Alex Hurst
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip May 24, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Dec 7, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 20, 2012
A Traveler
US
5.0 / 5Outstanding
"Good value for your money!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jun 30, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jun 29, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Dec 3, 2013
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Sep 30, 2013
simon
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
A Traveler
CA
4.0 / 5Excellent
"nettes Hotel in guter Lage"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Jan 4, 2014
A Traveler
DE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night trip Nov 5, 2013
A Traveler
SE
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
6 night romance trip Aug 23, 2013
A Traveler
SE

TripAdvisor reviews for The MAve

Overall rating:Based on 737 traveler reviews

Most recent traveler reviews:

Overall Rating
"After paying my stay at the hotel with my credit card it was used somewhere else"
06/22/15 Bia F
The Hotel is quite simple and it is under renovation. Staff is reasonably friendly, but dont expect to much. What scared me the most was the fact I used my credit card in this hotel - the only time I have used it while I was in the US in NY and I have checkef in on June 4 and checked out on the 7th, but guess what: someone used my card - which I held it with me - at Florida Apple and Macy's store on the 6th. I dont want to be unfair, but certainly something for people to be aware of. I didnt use this credit card for anything else but paying this hotel... Dont trust going there anymore!
Overall Rating
"Excellent Gem in Flatiron District"
06/22/15 Monica R Milwaukee, Wisconsin
I had seen this hotel on a discount booking app on my phone and thought it was charming, but decided to book after seeing it on Priceline for a great rate. My wonderful impression of the hotel started as soon as I called before landing to let them know my flight to LaGuardia had been diverted, so I may be checking in late. The receptionist was very polite and marked it in my booking. When I arrived, I had been delayed three hours, was hungry, and had a headache, not to mention I was in a lousy mood because I had a terrible cab driver. The receptionist was incredibly friendly, got me checked in immediately and gave me detailed directions to the nearest Duane Reade. The room was perfect for me. I had plenty of space to move around and place my toiletries in the bathroom. However, this wouldn't work for everyone. I think some people would find the small room and bathroom to be a problem, but it's New York, so you're going to have a small hotel room. The bed, which was in the Madison Queen, was very comfortable. Everything worked well for me and housekeeping arranged some of my things neatly in a row after cleaning my room one day, which I found to be charming. The front desk staff was always helpful and made sure I had a car ready to pick me up in the morning for my flight. The best surprise was I got free wi-fi, which was wonderful since I had been told when booking my hotel it would be $9.95 per day. It was clear when I was there they were making upgrades to the hotel, such as installing minibars. The red and white balloons off of the lobby you see in pictures on the website weren't there and it looked like the area was being retiled. However, after such a wonderful stay, I would love to stay at The MAve again after these projects have been completed. I think I've found my go-to hotel in New York.
Overall Rating
"Do not stay here ever"
06/12/15 gggillie Australia
I don't know where to start! I arrived at noon sick and been awake since 4.00am and after explaining this to the receptionist was told I still had to wait until 3.00pm Told to leave my luggage and they would secure it but it was still sitting by the front desk near the front door 3 hours later when I returned (anyone could have walked out with them) On my return I was told that my room on the tenth floor had been given away to someone else ten minutes earlier. They were staying one night but I was staying five nights and had written my request three times when communicating with this hotel previous to my arrival. No apologises and was put in a second floor room for one night which was so noisy as there is no double glazing in any of the rooms so I got no sleep. Left the next day being told they will move my luggage. To the 10 floor. When I arrived back my luggage was in my new room, but the handle on my luggage was broken. I was told that I had done it ( the receptionist practically called me a liar) but I stood my ground asking for it to be fixed, it wasn't. Other issues were very very slow lifts, no where to sit for breakfast and you had better get in quick at 7.00am when it is put out otherwise there is none left. One morning I saw staff helping themselves at 8.30am - breakfast is meant to go until 9.30am! The towels were so small and cheap they didn't even wrap around my body and I am not big! There is no where to put you cosmetics or toiletries in the bathroom. There is no fridge in the room. The air conditioning unit is one of those small ones that stick out of the room which could barely cope and on the nights it rained the rain on the part of the air con outside the window sounded like there was a machine gun in the room all night! On two of my five nights there was no hot water at 11.00 pm I was told it must have run out as everyone was going out! There was also no hot water at 5.00am in the morning when I was going to the airport! Mentioned it to the receptionist at the front desk called Fallitia and she was her usual rude self. I meet Falettia on my initial arrival when she and the doorman sat on their bottoms and watched me struggle through the front doors of the hotel as they are not automatic. The front desk staff are the worst I have ever come across in all my years of travel. Thee room stewards were wonderful and did a good job and were very friendly. Maybe management should swop their staff over! This hotel reached of being run as cheaply as possible and they need to realise that their front desk staff are the face and first impression of their business and so employ staff that actually realise that running hotels is part of the service industry ie customer service. Staying here overshadowed my whole trip to New York. Would I ever stay havre again NEVER and I reckon you look elsewhere as well.
Overall Rating
"Great location, ok for short stay"
06/12/15 mpvv90 Arlington, Virginia
Comfortable and in a good area. Close to Penn Station. The staff was friendly but lacked formality at times in their dress or dialogue. Rooms are small but ok. Minibar didn't work while we were there. I would look for a better option, but it's definitely not a bad one
Overall Rating
""The MAve is an extremely well-kept secret.""
06/04/15 Gillian R Hannover, Germany
Only one addition to Diana's review - this must be the best-kept secret as regards a Manhattan hotel. With the best reception and facility services, you could wish for little more. A huge 'thankyou' therefore, to Stewie and Fernando who are just great New Yorkers, helpful, friendly, informative and welcoming. The MAve location is ideal for any tourist, just choose your direction, within minutes you've reached The Empire State or the subway or some good eateries. The light breakfast absolutely fine - you can enjoy other things later elsewhere, there is a feast of food available all over New York. The mattrass is good!! Top priority!! Hot water was a long time coming (10th floor) but maybe I was just impatient. I didn't feel I was just a room-number here, although naturally that is all I really was. Thank you for a brilliant week!
Overall Rating
"A great little hotel in the most perfect of locations."
05/18/15 Diana B
I arrived at the MAve late in the evening after a long flight for a three night stay. The young man at the front desk was very friendly and professional. My room was really perfect for me - a woman traveling alone. The bed was very, very comfortable, the room and bathroom were spotless and tasteful, the bath amenity products were high-quality and fitting of a more pricey establishment. Of course, this being New York, hotel rooms tend to be small, but this did not bother me in the least as the room was well appointed and there was plenty of room for all of my things. For breakfast, the hotel has muffins, croissants, coffee and tea available. This, for me, is such a big deal in NYC. I don't want to have to go out for breakfast first thing or sit and have an expensive breakfast in a hotel restaurant. At the MAve, I could grab my coffee and muffin, go to my room and catch up on my emails or do work. Their Wifi was great. All my interactions with the staff were super friendly. Lots of smiles and the staff was helpful and pleasant. Seriously, what more could you want in NYC? For this price point? In this neighborhood? It's a bargin and I hope the MAve stays in business a long, long time. I will certainly be going back!
Overall Rating
"Simple hotel has everything you need in a prime location"
05/17/15 MrRosca Sao Paulo, SP
Quick version: simple and comfortable hotel on an amazing location. Perfect for city explorers. In depth: Transport: Couldn't ask for a better place. The hotel is located less then 1 block away from 28th St/Park Av South Station, line 6, at 1 or 2 stations away from Union Sq. and Grand Central. This means you are a subway ride away from anywhere in town. The avenues around also have a constant flow of taxis and a lot of UBERs parked around. Nearby POIs: You can see Madison Sq. Park from the hotel door. A short walk to it and you'll be in front of Flatiron building and Eataly. When we were in town, there was a nice street food fair on the park with a lot of vendor from Smorgasburg. We ate there a lot. Check schedules. There's a 24h drugstore nearby. For breakfest there's an Essen accross the street, a Dunkin Dounuts one block away and a lot of Delis. There is also a nice espresso coffee place right "into" the hotel, for all you Southamerican and European visitors who can't stand american coffee. The streets around the hotel are full of bars and pubs if you want to stretch the night a little bit. Safety: The hotel surroundings feels very safe even late at night. We got to the hotel as late as 2am without any concerns. Staff: As friendly as they come. Got us early checkin and free Wifi. Helped with everything they could and even did me some favors they didn't need to. All of the staff were great to us, specially Felicia, always helpful and nice. Didn't get to meet the cleaning team, but they did a nice job on our room, everyday. Room: The room was what we expected, small but very comfortable and cozy. Everything in working order and looking new. The whole hotel seems to have been renovated not long ago. The only downside was the fact that they were installing the minibars so ours was not working. All other amenities (TV, phone, ironing board, hair dryer, AC, alarm clock and safe) were fine. The bed is very comfortable, so are the pillows. Everything seemed very clean and tidy. Fresh towels and bathroom amenities everyday. Very clean bathroom and nice shower. Hot water OK (nothing worse then a bad shower on a cold day). We've got a room on the 6th floor and the street noise didn't bother us at all. Breakfast: Didn't tried. We saw it was very simple but who wants hotel breakfast when you can go to IHOP or Denny's ;) Overall: This is a very simple though very comfortable, clean and safe hotel. It's a nice place to rest and spend your nights while exploring the city. Keep in mind the rooms are smaller than what they seem in the hotel's photos. Has everything you need but no fancy extras. The location is prime and you can't get a lot better on the price range. The whole hotel feels new. Amazing staff. I definitely recommend it!
Overall Rating
"Good hotel in the downtown Manhattan"
05/12/15 Kotoklizm Moscow, Moscow City, Russia
Very nice hotel, comfortably located close to the Madison Square, subway station. Major attractions are within walking distance from the hotel. Staff is very friendly and helpful. A lot of cafes and food opportunities around. Clean room and comfortable bed.
Overall Rating
"Great location , clean and friendly staff"
05/11/15 Fuad S Riyadh, Saudi Arabia
I stay with my family for 6 days in The MAve ,it is very nice hotel. quite , clean with great location and very friendly front desk staff (Felicia&Brie)for there advices as well they have little breakfast in the lobby we love it we strongly recommended for people who want to stay on heart of Manhattan
Overall Rating
"Small but clean"
05/10/15 plural39 Los Angeles, California
We booked an urban full which was small, but we expected that since we used to live in NYC. I do think we overpaid a little, but the room was very clean and the front desk staff was very nice and accommodating. Breakfast is coffee, tea, and some sweet pastries and bread. Bathrooms are really nice and modern, and about the same size as our room. DirecTV in the rooms was a nice surprise. Location in the city was good. All in all, this hotel provides you what you need for a good trip in the city.
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