"Satisfactory, not excellent"
The room was clean and comfortable. The staff was friendly. The overflow parking was in a sketchy lot. The safety lock on my personal room was on its last leg and barely shut properly.Genuine Expedia guest review
"close to downtown"
This hotel was very close to downtown,easy to get to, walking distance to several attractions. This is in the old German district and the building is old. I used the stairs and the carpet was very dirty. There was also a wall taken out and it looked like it had been forgotten. Staff was very friendly and helpful.Genuine Hotels.com guest review
"close to all"
Very nice stayGenuine Hotels.com guest review
This is a simply hotel but clean, it is and close to the downtown of Columbus. Staff is very friendly and kind.Genuine Expedia guest review
"No hot water!"
No hot water in the a.m. was a huge disappointment....otherwise okGenuine Expedia guest review
Our stay was good and our experience was good also. Staff was wonderful and very friendly. Room was clean.Genuine Expedia guest review
The room was conveniently located although adequate parking was lacking. A snow shovel or plow would have been a good idea to have used!Genuine Hotels.com guest review
I have stayed at this hotel every time I have something to do in Columbus! Great service and great rooms!Genuine Hotels.com guest review
"No room in the Inn"
Went to check in and our room was mistakenly given away. We did not end up getting our correct sleeping arrangements. Staff did supply us with a room,just not the what we had requested.Genuine Expedia guest review
"Decent and close to brewery district and downtown"
Hotel staff friendly and helpful. Enjoyed my stay and breakfast. Great hotel for the price.Genuine Expedia guest review
"Great stay, overall a great experience"
Due to a family concern I had to alter my expected arrival date by a day. I contacted Hotels.com explained my situation and they had me contact the hotel itself. Upon contact with the hotel the change was made without charge and with no issue. Once I arrived, check in went smoothly and I was very happy with the room and services. The stay was uneventful […] and quiet even being in a "downtown" location. I can honestly say when I require a stay in Columbus again I would stay there again. Read moreGenuine Hotels.com guest review
"Great room... right next to the ice machine"
I wish I could give it a higher rating. The front desk was absolutely wonderful - very kind, knowledgeable about the neighborhood, and took the time to chat with my 8-year-old niece. Breakfast was great. Love the waffle station! The room was clean & comfortable. But we were right across from the vending & ice machines. They kept us up until midnight […] & woke us up at 6am. Just as soon as we would doze off, there they'd go again. My niece is a super heavy sleeper, but it woke her up too. If I'd been at the other end of the hall, I would've given 5 stars. But not being able to sleep was terrible. I don't know if it was the same on every floor, but if you stay on the 4th, ask for the higher-numbered rooms! Read moreGenuine Hotels.com guest review
"Nice room ."
The newly renovated rooms are amazing very spacious . Extremely convenientGenuine Expedia guest review
"The Personal Touch"
Our manager was the standard for what managers should be but seldom are. He was actively engaged in all phases of making our stay enjoyable. Coaching us by phone to the motel when we got lost, changing our room because of a defective TV or making sure we were aware of the historical significance of the neighborhood and local restaurants, just in a days […] work for him. While we often avoid in-town accommodations on a trip, we would return to this location anytime. Read moreGenuine Hotels.com guest review
"Ok for an overnight stay"
This is an older hotel, just on the edge of Germantown. It was very quiet, easy to park at, it felt very safe. I was able to walk down the street at 7pm to find a restaurant. There were stains on the carpet and on the bedspread, but I think it was because things were older. The remote for the TV did not work, but the front desk brought up a replacement. […] The front desk staff also provided a map of the area and some great guidance of where to go. Breakfast was a bit lacking, but it was free. Read moreGenuine Hotels.com guest review
"Good stay. Nice rooms"
Stayed here for New Years outing. Great Value. A short drive from the hotspots.Genuine Hotels.com guest review
The hotel was dirty. Bedding was so thin I had to use the comforter which was in very bad shape. The Kleenex dispenser had fallen off the sink and they just set it there unattached. The carpet was so bad I kept my socks on.Genuine Expedia guest review
"very nice room"
One of the best hotels I've stayed in for a long time. Wonderful, helpful staff. Lovely, clean room. Close to everything. Loved it!Genuine Hotels.com guest review
We have stayed here numerous times and enjoy our stay each time. Great location, nice hotel and wonderful staff.Genuine Hotels.com guest review
Location close to our activities with a reasonable rate. Staff very friendly and helpful.. Quality of service and amenities very good....Only suggestion would be to somehow increase lighting in the room beyond the current lighting. (We have noticed this in another comfort inn.).... Overall, we would recommend this hotel to travelers and plan to stay […] here in the future. Read moreGenuine Hotels.com guest review
I liked it. Had no problems. It was very nice.Genuine Hotels.com guest review
Front desk worker was very helpful.Genuine Hotels.com guest review
OK for the price - that's it. Check in was smooth. Breakfast area was difficult to enjoy as the automatic door from outside would open and very cold air would blast in. They need a windbreak wall installed. Half size pillows?? what's that about? The floor of the public restroom in lobby was sticky - very sticky, like pop spilled. My shoes stuck to everything […] afterwards. Desk clerk was alerted to this, however, next day the situation remained. We were there for an OSU road race and a late checkout was requested at reservation, desk clerk would not authorize. Read moreGenuine Expedia guest review
Good value. Location is good - next to German Village and on High Street.Quiet rooms. Hotel is older but beds and rooms are nice with fridge and flat screen TVGenuine Hotels.com guest review
"Within walking distance to Shadowbox Live"
We chose this hotel because of its convenient walking distance to Shadowbox live which is why we came up to Columbus. We had a problem with the locks on the first room we had as the lock wouldn't lock the door to the room. So we went down stairs to the desk to let them know about the problem which made us run late for the show. We didn't have time to […] switch floors so we had to take a room with a queen size bed instead of a king size bed. Even after switching rooms I was still able to push the door to the new room open a couple of times before is finally locked. Other than that it was an okay experience. I did like the waffle maker in the breakfast area. My girlfriend did find an expired yogurt in the refrigerated section of the breakfast bar that she luckily caught before she ate it. Read moreGenuine Expedia guest review
"Better things to come"
The inn is planning to renovate during its slower season-November and December. This will be an improvement. The fire alarm outside my door went off at 6 am for no apparent reason.Genuine Hotels.com guest review
I was disappointed in the cleanliness as I entered the hotel and proceeded to my room. My room was acceptable but not stellar. Also, the neighborhood was not a great location. Additionally, I was awakened during the night several times due to the thin walls (I had a connecting room with another guest, which I did not know). I believe the "connecting […] door" may have been the reason for the increased noise. Read moreGenuine Hotels.com guest review
"Very nice, and perfect location"
We were looking to stay downtown without spending hundreds of dollars. This hotel was a great location, perfectly clean room, wonderful staff both the evening we checked in and the morning we checked out. Breakfast was nice too. We will stay here again.Genuine Expedia guest review
"In the hood."
Bath towels had holes and frayed edges. Tub had big chips in the porcelain. Faucet for sink was peeling the chrome off the base. Large mirror had 3 cracks. Carpet was stained. Sliding closet doors were missing. No business center. They said it was new and they could not get it to work (I was there two weeks) Did I mention fearing for my life in the […] ghetto? Paint flaking by ceiling vent. Website said all newly renovated rooms. I would have loved to see the rooms before the fixed them up! Read moreGenuine Expedia guest review
"OK Hotel, close to marathon start line"
Stayed for Columbus marathon. Hotel is within walking distance to start/finish. On site parking was not sufficient--we had to squeeze into an unmarked spot.Genuine Expedia guest review
"Nice hotel near German Village!"
Great hotel! Clean rooms, great staff, and awesome continental breakfast!Genuine Expedia guest review
"I've stayed in better..."
Would it be too much to ask for 3 towels for three people? How about sheets for the pull out bed? No bottles of water sold in the vending machines which didn't work. No ice machine on our floor. No iron in room as promised. Breakfast was good!Genuine Hotels.com guest review
"Close to amenities in town"
I was only in town for a night, but the time I spent at the hotel was pleasant. The staff was very helpful about the area's restaurants and taxi services.Genuine Expedia guest review
This hotel was suppose to be non smoking It was awful !!it smelled of smoke so bad I could hardy sleep. Hotel clerk had to wake him up it was like he was half asleep. Felt that we were bothering him. Would not stay there againGenuine Hotels.com guest review
"Dirty Hotel in Great Location"
The hotel is very run down and dirty. The room looked slightly cleaner than the common space but run-down - patches in the ceiling, unfinished sprinklers, wear in the carpet - but upon further inspection it was a little dirty as well - other people's trash under the bed and in the trash can under the bag. And there were no amenities and limited basics […] - I didn't have a coffee machine in the room (they said they were "out"), no notepad or pen, no tissues, and only TWO towels (two total). But the WORST part by far was housekeeping. Twice I left $5 and they came in, took the money, and did NOTHING - didn't make the bed, replace any towels, leave coffee, more toilet paper, nothing! They came took money and left. On the weekend, the hotel got very loud and rowdy - not a great crowd. And we called down to the staff to let them know that our non-smoking room in the non-smoking hotel was filling with smoke and smelled horrible and they said they couldn't do anything. A good location but not worth the smelly, dirty, loud accommodations. Read moreGenuine Hotels.com guest review
"Good for the price, but be aware"
The stay was fine for what I paid for. The hotel was kind of dated and not quite kept up. Our sheets in bed had major stains on them. Not dirty but stains. The neighborhood is not unsafe but you do run into homeless people hitting you for money. By saying "not unsafe" is that I have never heard any incidents of theft or robbery.Genuine Hotels.com guest review
"Business Trip With Family"
The service at the front desk was top notch! They are so friendly and helpful. Excellent value for the cost. Free hot breakfast had a good selection. The room was very clean and comfortable. The beds were soft and fluffy. German Village is a stone's throw away and it's close enough to downtown. We had a great stay overall. I have nothing negative to […] say. Read moreGenuine Hotels.com guest review
Good location lots of quality restaurants nearby IGenuine Expedia guest review
"Shoes not mine, in my hotel room, not good!"
The neighborhood was a lovely old German neighborhood. The people working at the Inn were very friendly. It ends there. I walk down the dingy hallway to my room and as I enter my room notice a pair of shoes. My first thought was am I in the wrong room? The front desk assured me no one was in there but me. Everything was dirty in the room. I would not […] recommend this hotel. It's sad because it could be good with lots of cleaning and scrubbing. Read moreGenuine Hotels.com guest review
"Great evening front desk staff!"
As Comfort Inn's go, the facility was on par with others. The facility is a typical Comfort Inn as you would expect. The exception comes from the location and evening gentleman at the desk. To preface my comments, I was in Columbus on a conference but booked too late to have a room at the conference venue. In my search, I saw there was a beer district […] next to this Comfort Inn. After getting settled in the room, I was looking for guidance on what to do or see in the area. This is when I came to learn that we were staying right next to the historic German Village that included many eclectic lounges, eateries, other venues. The gentleman was pleased to markup a map for our tour of the area including many of his favorites. Definitely made the trip! Read moreGenuine Expedia guest review
"close to our party that nite"
everything was greatGenuine Hotels.com guest review
excellent...met all our needs....Genuine Hotels.com guest review
"A little disappointed"
The staff was the only highlight of the hotel. They were friendly and helpful. Sadly the hotel was old, outdated. While the rooms were large and comfortable, there were holes in the towels and the bed spread. The breakfast was nice however.Genuine Hotels.com guest review
"Great price with great proximity to downtown"
Although the hotel is in an older building, the staff were exceptionally friendly and the rooms were clean and quiet.Genuine Hotels.com guest review
"Nice hotel in quaint area"
Good. I'm a Choice Privilege member. Friendly staff.Genuine Expedia guest review
"Close to everything I needed"
Have stayed at the location many times, especially when my daughter was at Ohio State. Very convenient to campus and the downtown activity, plus I love German Village. Would stay there ANYTIME.Genuine Hotels.com guest review
"Run down hotel"
Felt like a very low-class hotel. When I checked out there were not additional charges but I just received my Master Card bill and they charged $2 and I don't know what it is for. I had no "incidentals" when I was there.Genuine Expedia guest review
very nice hotel close to what we needed and lots of things to doGenuine Hotels.com guest review
"A decent place"
The stairway was surprisingly dirty, but other than that totally fine for a one-night stay.Genuine Hotels.com guest review
I thought I got what I paid for. I recieved a pretty substantial discount so I would have thought it was overpriced if not for that. The complimentary breakfast was simple, but exceeded my expectations.Genuine Hotels.com guest review
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