Paid a premium price for a corner room only to find a dirty + cramped shower and a missing door on the washing machine in our room. When I called to ask if we could be moved to a different room I was told there was nothing else available. (I actually found out later this was NOT true - a coworker was able to book a room later that same night w/o issue. […] ) So... staff solution was to pick and wash my laundry at no charge. GREAT, except they washed by dress shirts and socks w/my jeans and everything came back with a blue cast to it. This is our third stay at Parkside. It's a great location and a generally pleasant place, however, with each visit the staff get increasingly less professional & totally bring this place down. This was definitely our last visit. Read moreGenuine Hotels.com guest review
"Two bedroom suite"
Overall, we had a very nice room. It was a two bedroom suite with two separate bath areas, a small kitchen and living area. The rooms do not have air conditioning so we were only able to cool the room down by leaving the windows open. With the windows open it was very load and made sleeping difficult due to the traffic. We were disappointed with the […] view and the small patio, as the pictures of the suite when we booked the reservation looked very large. Read moreGenuine Expedia guest review
Overall, the Parkside is lovely & in a great location. Our only complaint is the smallness of the bathroom with no counter space.Genuine Hotels.com guest review
"very impressed with this hotel"
Not only is the staff friendly and helpful, the suite was so clean and comfortable it felt like home!Genuine Hotels.com guest review
"Great hotel, but no A/C"
The hotel was very nice, clean and spacious room. Disappointing cause there is no A/C in the rooms, was told to open the windows and a huge bug flew in!Genuine Expedia guest review
Overall I would say the hotel is great. We were especially pleased with the staff. The only bummer is we were there on one of the hottest days and our room had no air conditioning. Even with all the windows open it was uncomfortable.Genuine Expedia guest review
"close to clipper and empress - easy access to all"
Loved this hotel - would absolutely return!Genuine Hotels.com guest review
"Great location in heart of downtown."
Wonderful time in beautiful Victoria. Shopping, Symphony concert by water.Genuine Expedia guest review
"Roomy suite, big pool"
One of the best hotels I've stayed in. Just 2 blocks from main downtown and most bus stops. Pool is awesome, there is also a mini movie theater. Just don't get the breakfast, it is a rip off.Genuine Hotels.com guest review
"Great for families"
We enjoyed our stay here. Walking distance to everything downtown. They didn't have a restaurant onsite during our stay, so couldn't offer room service. However, the kitchen in our room was very well stocked with pots, pans, dinnerware, etc. so making breakfast for young kids in the morning was a snap.Genuine Hotels.com guest review
"Victoria Parkside Resort"
Came for mixed business and vacation. The Parkside exceeded our expectations in every way. Will definitely come back again.Genuine Expedia guest review
My husband and I traveled with our son and daughter-in-law to Victoria. We stayed in the two bedroom suite. It was fabulous! Clean! Beds comfortable! Excellent staff! Excellent location! We would stay again with no hesitationGenuine Expedia guest review
It was too short!Genuine Hotels.com guest review
"Just as advertised"
Clean, new, and walking distance to all the sights. Not in the heart of the tourist area, but close. I would stay again.Genuine Hotels.com guest review
Great location. Clean and modern. The bathroom is a bit small, but overall very nice. Would have liked to try the swimming pool and spa, but we didn't have time. The kids loved the fish in the lobby.Genuine Hotels.com guest review
"Summer fun in Victoria"
Our room was 700 square feet, it was very beautiful, clean and comfortable. My granddaughters loved the giant tub and bed. The services were outstanding, small theater, swimming pool and hot tub as well as spa services. Staff was very pleasant and helpful.. We will defiantly return to Parkside again and again.Genuine Hotels.com guest review
Had a good experience at this hotel. Free wifi in rooms which was nice. It was quite warm the couple of days I was there and the room didn't have air conditioning. We slept with windows open for ventilation but the cars driving down the road were a little noisy. Don't get me wrong, the room was awesome but warm. My kids loved the pool. Walking distance […] to waterfront and restaurants. Read moreGenuine Hotels.com guest review
"Perfect family hotel"
We didn't stay long, just one short night, but this was a perfect place for us. It had really nice features, such as spacious rooms w/ balcony and kitchen. Pool and nightly movies in a movie theater. Location is also great to walk to many tourist spots or the great beacon hill park. The hotel doesn't have room service, so just be aware that you can […] bring your own food and use the kitchen or eat out in the many places nearby. Read moreGenuine Hotels.com guest review
"Sleek Modern Hotel but Still Family Friendly"
Two families stayed in two rooms on the second floor. The rooms were very new and modern looking as can be seen in the hotel photos. Both kids and adults enjoyed the pool, complimentary onsite movie theater, the elegant lobby and outdoor fish pond. The views from our rooms were not great, but the mini suites provided good space with separate rooms and […] TVs. Great location for walking to Beacon Hill Park, the Empress Hotel, and waterfront areas. We did not need our cars at all during the 3 days of our stay, other than driving to Butchart Gardens after we checked out of the hotel. I believe the Hotel is a LEED certified building and as part of the energy efficiency there is no air conditioning. This is fine as long as you leave the drapes closed to block the sun when you are out for the day. But those sensitive to heat should be forewarned before midsummer travel. Helpful and pleasant young front desk staff. Our 4 kids actually said that the hotel was one of their favorite things about our trip to Victoria (even considering that they had enjoyed many other things about Victoria as well). Read moreGenuine Expedia guest review
"great for families"
rooms are big, clean, nicely decorated and comfortable. perfect location, at the heart of downtown, all restaurants, shops and attractions are at a walking distance. friendly staff, fast service, cannot ask for a better place to stay. definitely worth the price !!!Genuine Hotels.com guest review
The hotel location was great, swimming pool and hot tub were great, not too crowded, excellent staff. The suite which webooked was awesome. I would definitely go back and stay there.Genuine Hotels.com guest review
standard suites with kitchen and sofa bed, love the decor. washer and dryer inside one of the kitchen cabinet is a delight-er.Genuine Expedia guest review
"Modern and interesting"
The hotel is nicely designed, very Eco-friendly. Rooms are stylishly modern. I rented a one bedroom suite, and both the bedroom and the living room had access to a common balcony. The pullout couch got high marks from the one of my party who slept there. Room overlooked an interior courtyard with pleasantly running brook. One drawback: no real restaurant […] or bar at the hotel. This place would be perfect with a nice restaurant or lounge on the top floor. Rooftop garden is a nice touch, but beyond a BBQ which guests can use, there are no services there. Pool is beautiful and there is a nice hot tub. In general the hotel was very clean although the floor of our room could have used a slightly more thorough mopping. Parking available underneath the hotel for $15/day. Read moreGenuine Hotels.com guest review
"Awesome, Look no further!"
The Parkside hotel was even better that our expectation. We had a beautiful one bedroom suite w/ balcony facing a beautiful small Japanese style garden. The Hotel was beautifully set. The colors and design were pleasant. Everything was perfect. Friendly staff, and everything. If you ended up here to decide where to stay, don't look further. This is […] the place to stay. you are within walking distance of everything w/o the noise of the city. Just at hotel side there is a nice park as well. Of course that is why it called Parkside:o) There is only one warning you need to know. Everything was green about the building except the washer. It took more than 6 hours for one cycle of washing process! This is not an exaggeration. If you plan to wash your garment and dry it before leaving, make sure you do it 24 hrs before departure. This is the place we recommended to all out friends and the place we will stay next time we go there. Read moreGenuine Hotels.com guest review
"Close to everywhere."
Great location. New facilities.Genuine Hotels.com guest review
"An excellent choice"
Courteous staff, amazing amenities (movie theater, pool/hot tub/etc.), and very clean, modern, comfortable rooms in an ideal location. Also very family friendly.Genuine Hotels.com guest review
"Nice and new, great location"
Workout room, pool and hot tub were great and large. Nice staff. Nice café/bar, good food. Parking is convenient. Very nice room, fully stocked kitchen. Great flat screen TV's and fireplaces in each room. Lots of extra towels. Two bathrooms, one in the bedroom had no door. No air conditioning in room. Have to open windows and doors to get cool cross […] breeze into the room. Pillows were large and lumpy. Read moreGenuine Hotels.com guest review
Pleasent experience and close to downtown. Good parking facilities.Genuine Expedia guest review
"Amazing Service and Great Hotel"
My fiancé took me here for a romantic getaway last week and it was amazing. I don't remember the staff who checked us in's name( Jeff - I think?) but he was very professional, friendly and happy to have us - he also gave us a room upgrade ( really down to earth cool guy). The hotel is Amazing and has more of a luxury condo feel, rather then a hotel. […] Very clean rooms with fireplace/ T.V'S in both the living room and bedroom. It's also the first hotel I've been in that has a movie theatre. Both bathroom's have heated floor's ( Heaven). It's within walking distance of downtown, the parliament building, museum, and restaurants. You will not be disappointed in any way. I cant wait to go back Read moreGenuine Hotels.com guest review
Excellent -- only thing I would have appreciated was better coffee in my room for the morning.Genuine Hotels.com guest review
"Great hotel but..."
The hotel was great. Friendly staff, very nice and new, clean ect.. The only complaints I would have is that there is no room service or restarunt on site and there isn't any pay per view where you can order tv shows or movies. Aside from those 2 things overall very good I would go again.Genuine Hotels.com guest review
"Hotel Room a Sweat Box"
This is a beautiful hotel with lots of creature comforts, with the big exception of no air conditioning in any of the hotel rooms.This might work out if your room is on the perimeter of the hotel and not facing the inside courtyard. We had the latter. Opening the doors to a little balcony provided no relief -- no cool fresh air and no cross ventilation. […] The room becomes a sweat box. And it was only a 72 degree day! It was impossible to sleep the first night. Supposedly no other rooms were available. Read moreGenuine Expedia guest review
"Lovely resort and spa."
Quiet, close to town, helpful staff. Lovely Koi fish and hotel.Genuine Expedia guest review
This hotel is great! Our bathroom had heated floors, the maids did a great job in our room everyday, they keep the hot tub nice and hot and the employees are friendly. Make sure you request a room in the "B" tower, though. We were in "A" and had to walk across the hotel to get to the pool. The rooms in "B" are also nicer with two bathrooms instead of […] one and they had ovens in their kitchen and we didn't. Overall, great hotel and we'd love to visit again! Read moreGenuine Hotels.com guest review
"Awesome Hotel !"
Great Hotel ! Pool is huge and clean . The lobby is nice too !Genuine Expedia guest review
"A nice peaceful resort in the Inner Harbor"
Quiet & peaceful. Once you enter you feel all your muscles relaxing. I am convinced they have a tranquilizer waffling through the air in there; or they just really know how to create a very relaxing ambience. Waterfalls, greenery, fountains, fish ponds, warm colors, no loitering people or staff, a spa, a gym, a pool, two fireplaces in your room, a full […] kitchen, a WASHER AND DRYER!!! A walk-in closet. How did they fit all that in a room? Genius. Will definitely come back. Read moreGenuine Hotels.com guest review
"Convenient and Cozy"
If you are traveling with kids, this is the perfect hotel. It is within walking distance to the Royal British Museum, Victoria Bug Zoo, Beacon Hill Park, and dozens of restaurants. Lovely, quiet neighborhood and plenty of things to help keep kids entertained - swimming pool, hot tub, movie theater, cafe with tasty menu. Having a washer/dryer in the […] room and kitchen was a plus. Rooms and staff were great. Read moreGenuine Expedia guest review
My two teens and I shared a one-bedroom suite last weekend. When we walked in the room, my daughter said "Wow! This is what my apartment is going to look like when I grow up!" We all loved the hotel! Our room was immaculately clean, comfortable furnished with a nice, firm bed. (The pillows were waaaay overstuffed - but that's really my only warning.) […] The lobby and pool were similarly beautiful and clean and the staff was lovely. Don't leave without eating in the attached bistro - it was our favorite food of all the meals we had. The grilled chicken sandwich with cabbage apple slaw was tender, moist, flavorful and interesting. A warm quinoa salad with chard satisfied the vegetarian and my son loved his spaetzle with Choux Choux bacon - whatever that is. We went back for breakfast - the quallity and the prices were that good! I've already recommended the hotel to two friends and would love to visit again. (Oh yes, proximity can't be beat - one block to the Royal B.C. Museum, three to Beacon Hill Park - easy to get anywhere by bus or on foort.) Read moreGenuine Hotels.com guest review
"Can Be Noisy, But Pretty Good Room Overall"
This is a green hotel, so it was built with the idea that guests would keep the windows open for circulation and/or cooling. There is no A/C unit in the city view rooms. Only the rooms that face the atrium actually have A/C. We went in March, so this really wasn't an issue for us as we kept the doors/windows open until we went to sleep. I can only imagine […] that this would be problematic in the summer since the hotel faces a somewhat busy street where there is traffic late into the night. For urban city dwellers, this might not be an issue but I live in the suburbs and I would find it hard to fall asleep. The room itself was great - it was pretty comfy for my family of 3. The bed comfortably sleeps 2 adults and 1 child. We made great use of the kitchenette for breakfast and dinner. The room does come with a small Washer/Dryer combo which, I think, a lot of people tend to overload (you can basically just wash 1 days worth of clothes in there, not a whole week). There is a pool which the kids can enjoy, and the hotel does show movies/sporting events in the small theater (which we didn't partake, but saw signs all over the place for it). Read moreGenuine Hotels.com guest review
Love the hotel. Second time we've stayed here with our children. Convenient to have enough room for them all to sleep comfortably. Also nice to have the kitchen so we did not need to eat out at each meal. We also loved the pool. Only thing that was a little of a nuisance this time was that the room was so hot..... was 24C!Genuine Hotels.com guest review
"Everything you need"
We have stayed here twice before. We love the rooms and the location and the staff are wonderful. Be back next year.Genuine Hotels.com guest review
"Happines in Viictoria!"
Love the hotel, everything was so perfect! The suite, the comfort, the stuff, the clenliness, hope to go back some dayGenuine Expedia guest review
"Great, comfortable, beautiful"
Our family of 4 (including two children under 5) plus a Grandma and Uncle stayed at the Parkside for three nights while visiting Victoria. We had a two bedroom suite. It doesn't get more comfortable than this place. Beautiful full kitchen, large dining area, balcony, two beautiful bathrooms, gas fireplaces in master bedroom and living room. Beautiful […] lobby and pool as well. We loved it! Our one and only complaint is that the laundry facility in the room was a combined washer/dryer. It took us several attempts to figure out how to use it and then after trying to dry a load of clothes for 2 days, we finally gave up. We also read every page of the lengthy instruction manual and still didn't get it. If you have a baby like us and need to wash clothes, you'll probably have to hang dry them unless our machine was broken or we just couldn't figure out what we were doing wrong. Despite that we will stay here again for sure! Awesome place. Read moreGenuine Hotels.com guest review
"nice quiet hotel in the heart of everything"
we really enjoyed this hotel. The lobby is beautiful and our room was clean and comfortable. We came with a baby and it was easy to travel around with her.Genuine Expedia guest review
"Worth the money"
Was really surprised by the luxuriousness of our suite. The bed was very comfortable and the closet was very specious. The hot chocolate in the expresso cafe downstairs is delicious. The hotel is very close to everything. About a 5-minute walk to Downtown and Beacon Hill Park. The hotel has a spa, pool, and a movie theatre.Genuine Expedia guest review
Front desk staff was superb, but house keeping seems to need a little help in what needs to be cleaned (i.e: the area rug under the coffee table and the hard surface floors) Other than that all was great!Genuine Expedia guest review
The staff at the front desk were amazing, made the bride to be so special. We also forgot some toiletries and they had anything we needed. Will definitly be coming back again. Thank you to everyone at Parkside that made our stay so enjoyable!!!Genuine Hotels.com guest review
The rooms were extremely clean and the floor plan was very comfortable. The fireplace in the bedroom and the living room were a pleasant surprise (I'm always cold!). We had a nice balcony and 2 bathrooms, one with a clawfooted tub. It was nice to be able to comfortably eat breakfast in the room with the kitchen supplies that were available, including […] fridge, stove, and all the necessary cooking and eating utensils. The only problem I ran into is that my computer couldn't connect to the free wifi, but the staff were able to supply me with a cord that ran to the back of the telephone, so I was able to access the internet eventually. Read moreGenuine Expedia guest review
"Great suite hotel."
The rooms are luxurious, tastefully decorated. The sheets are just yummy to crawl into.Genuine Expedia guest review
We appreciated the early Noon check in as Friday is date day and we are locals. It was great to enjoy the convenience of the city and not drive. We only have 2 comments that are slightly negative and that is there was no music on the TV that we could find (I had speakers on my IPhone and the Songza application so we overcame that) and the other is a […] design flaw. It's just strange to have the ensuite with an open toilet. However, we would stay again for sure! Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )