All hotels in El Paso, Texas, United States of America
1 room, 2 adults
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6411 S Desert Blvd, El Paso, TX, 79932, United States of America, ‏‎855-238-1591
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4.6 / 5Outstanding

Score breakdown (from 47 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.7
  • Neighborhood
    4.3
4.0 / 5Excellent
"Weekend celebration"
We stayed for two nights over a weekend. The breakfast is wonderful. The pool is indoor with a Jacuzzi.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
Deborah
US
2.0 / 5Fair
"Everything was great until..."
Everything was great until... 1.) Housekeeper knocked on the door at 8 a.m. then a few minutes later... 2.) A large dog barked in the hallway. Yes, a large dog (a guest's) barked in the hallway early in the morning.
Genuine Hotels.com guest review
2 night family trip Jul 11, 2015
Julie
US
5.0 / 5Outstanding
"Nice place!"
Friendly and attentive staff, well-appointed room, very good breakfast. Well maintained property all around. Good value. Would definitely stay here again.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
Les
US
5.0 / 5Outstanding
Very good
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
A Traveler
US
3.0 / 5Good
"Noisy"
There was noise that sounded like heavy equipment or trucks loading several times in the middle of the night. The air conditioner helped somewhat to cover it up but the fan blew directly on the bed.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"We had a great experience!"
The staff was very friendly and helpful. The room was clean and the breakfast was great! We also enjoyed the heated pool. We'll stay there again.
Genuine Expedia guest review
Other trip Apr 28, 2015
A Traveler
US
4.0 / 5Excellent
"El Paso West"
The room was very clean, but I would have like to see a divided area for the sleeping section.
Genuine Hotels.com guest review
10 night business trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Family vacation"
The hotel was very updated and clean. The continental breakfast had a great variety compared to other hotels we've stayed at. The bathroom vent wasn't working in our room and when we called the front desk to inquire how it worked because we weren't sure if there was another way to turn it off and they offered to send someone up to look at it. Overall a great experience.
Genuine Expedia guest review
Other trip Aug 26, 2014
Angie
US
5.0 / 5Outstanding
"Great customer service"
We stayed here the night of our wedding, the bed was really comfortable and the breakfast was also really good
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Stephanie
US
5.0 / 5Outstanding
"family visit"
I enjoyed my stay. Staff were friendly and courteous. I would stay there again. Only downside was that hotel was 30 minutes from where my family lives. If I go back to El Paso I would prefer to stay on the eastside.
Genuine Hotels.com guest review
3 night trip Jun 19, 2014
lorenzo Sifuentes
US
4.0 / 5Excellent
Great location if visiting UTEP.
Genuine Hotels.com guest review
2 night trip May 16, 2014
MIke A
US
5.0 / 5Outstanding
"Staff went above and beyond"
The staff, front desk first day alone on job, went out of their way to get a crib from a neighbor hotel because theirs were all occupied. Thanks. Will stay again.
Genuine Expedia guest review
Other trip May 19, 2014
Al
US
5.0 / 5Outstanding
"Beautiful Hotel."
We enjoyed your beautiful hotel! The breakfast was complimentary and was delicious! We will be definitely staying in more Hampton Inn's in the future!
Genuine Expedia guest review
Other trip Feb 24, 2014
Kathy
US
4.0 / 5Excellent
"Mixed review"
Choosing Embassy Suites is a no-brainer for us as we have been clients for years. In general, the overnight stay was adequate but not quite up to Embassy Suites standards. The room was clean and comfortable. The employee was very quick to replace our pillows since I had forgotten to mention my feather allergy. However, the refrigerator kept on cycling noisily all night. Also the heat/air was impossible to control. Either very noisy and blowing hard or off. I opted for off. Also the toilet paper was cheap!!! Breakfast was fine except someone forgot to cook the oatmeal before bringing it out so it went back to the kitchen. If I were passing through El Paso again, I would not hesitate to stop again. I would not if Embassy Suites maintained like this elsewhere.
Genuine Expedia guest review
Other trip Dec 29, 2013
Char
US
5.0 / 5Outstanding
"Great location"
Hampton Inn in El Paso was great. Very convenient location and comfortable, as all Hamptons are! I would definitely stay there again. The bed was comfortable and breakfast was great. Very nice property.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
Teri
US
4.0 / 5Excellent
"Just what you would expect from Hampton Inn"
The Hotel was clean and the staff pleasant. The pool heated and the Hot tub hot.
Genuine Expedia guest review
Other trip Oct 26, 2013
Rick
US
5.0 / 5Outstanding
"nice and clean hotel"
Good experience. New and clean hotel. We had a great stay
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
It was super clean and quiet (even though it is right next to I10). It was very nice to have the Rudy's next door. The breakfast was good. Overall great deal.
Genuine Hotels.com guest review
1 night trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Most comfortable beds in El Paso!"
I love love love this hotel! It's one of the first exits on the north side of El Paso, so if I get in late I don't have to drive all through town to get to my hotel. Another convenience are the proximity key cards - you don't have to hassle with swiping your card, just touch it to door knob. The BEST part, however, are the beds and linens - SOOOOO comfortable!!! Oh, and having Rudy's BBQ right next door doesn't hurt either! :0)
Genuine Hotels.com guest review
1 night business trip Jun 2, 2013
Liesje
US
5.0 / 5Outstanding
Everything was great had emergence. Had to leave earlier than expected tried talkin to front desk we didnt use room just got in get our luggage out they went ahead n charged us full price . Thought u could help us with that
Genuine Hotels.com guest review
1 night business trip May 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Very comfortable, great breakfast"
The beds were very comfortable and the breakfast had alot of options, including healthy fruit, oatmeal and yogurt. The hotel seems very new and is in good condition. The staff was friendly and knowledgeable. Seemed a bit expensive, but that may be the norm for this area.
Genuine Hotels.com guest review
1 night business trip Mar 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Bordertown"
Good accommodations, but the hot water in my room was scorching even in the cold rage. Asked hotel to check the mixing valve at the boiler. Which turned out to be the solution, but this did not happen for three days. Overall good stay though.
Genuine Hotels.com guest review
4 night business trip Jan 7, 2013
Ace11
US
4.0 / 5Excellent
"Love this hotel"
I enjoyed this hotel it was very nice comfortable room location of hotel was not good and there was only fast food in the surrounding area.
Genuine Hotels.com guest review
1 night trip Nov 18, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Exelente"
Todo exelente
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
Carlos Arturo
MX
4.0 / 5Excellent
"RENOVACION"
Muy bien todo lo unico que creo que deben sustituir son las camas
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
A Traveler
MX
3.0 / 5Good
"Desayuno incluido"
En recepción te dicen que cuanta con desayuno incluido en horario de 8:00 a 11:00. Pero la suficiencia de los alimentos termina antes que la hora marcada. Por lo cual no comen con lo que te ofrecen
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Erio García Rea
MX
5.0 / 5Outstanding
"Excelente ubicación"
Cercano a Oulets del Paso, Tx. Cercano a la frontera, excelente cuarto, rico desayuno.
Genuine Expedia guest review
Other trip Sep 1, 2013
A Traveler
MX
5.0 / 5Outstanding
"altamente recomendable"
cumplio completamente mis expectativas de convivencia y diversion.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2013
A Traveler
MX
5.0 / 5Outstanding
"excelente servicio"
camas y almohadas excelentes, limpieza en el cuarto impecable y muy rico desayuno.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2013
yolanda
MX
5.0 / 5Outstanding
excelent
Genuine Hotels.com guest review
Other trip Aug 8, 2012
salvador long
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
Graham
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
6 night family trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
Joseph
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip May 18, 2014
Baylor Student
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
Chris
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Jul 18, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Jun 11, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Jul 25, 2014
antonio delgado
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Jun 6, 2014
A Traveler
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Apr 17, 2014
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night family trip Jul 29, 2013
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Dec 30, 2012
A Traveler
MX

TripAdvisor reviews for Hampton Inn & Suites El Paso West

Overall rating:Based on 219 traveler reviews

Most recent traveler reviews:

Overall Rating
"Our stay in El Paso"
07/30/15 Bailey A Leakey, United States
Great hotel, location convenient just off I-10. We had a bad experience at a La Quinta (don't recommend any of those) and this Hampton Inn was wonderful. Greeted with a smile, very clean room, good breakfast, quite. Cannot say enough good things. If you are interest in the outlet mall shopping this is the place to stay.
Overall Rating
"Travel"
07/29/15 Marc H Santa Clarita, California
This is the second stay at this hotel. I travel between Texas and Arizona twice a month and will continue staying at this Hampton Inn. The staff are completely professional, very friendly and helpful. The entire place is clean and well kept. Same with the rooms. Very clean and comfortable.
Overall Rating
"Good Location"
07/27/15 Arleen S Santa Fe, United States
Good location and places to eat within walking distance. Nice staff and great room. The breakfast was great and there was plenty of space for everyone to sit and eat unlike some other hotels we have been to.
Overall Rating
"Been here twice and there will be a 3rd"
07/22/15 Gary L Syracues, Utah, United States
This is a great Hotel. Great staff, great breakfast. I am very happy with them top to bottom. We have stayed here on two occasions and each stay has been great. Stay here, they will treat you right. There is great freeway access and close to the "Outlets" for the wife.
Overall Rating
"Great guest service"
07/18/15 David T Phoenix, United States
Every employee of this hotel goes out of their way to be friendly and helpful. I felt appreciated and welcomed as a guest. The room was nice and clean, and the complimentary breakfast was better than most. We were on a long trip, so the complimentary WiFi and multiple charging stations for all of our devices was very nice. It's close to lots of places to eat and shop. Great experience.
Overall Rating
"Hampton Inn and Suites - El Paso, Texas"
07/18/15 Wanda H Albuquerque, United States
My family and I were very pleased with the service and arrangements at this hotel. The breakfast was very good and the facilities well maintained. We appreciated the fact that we heard no noise from the hall or adjoining rooms. The management worked very hard to assure that we had a pleasant experience.
Overall Rating
"Not quite up to typical Hampton standards"
07/13/15 Kevin B Nashville, United States
The A/C fan was loud and ran constantly, even when target temp was reached. The refrigerator was sometimes noisy. I slept with earplugs. The sheer curtain was torn. These are minor issues and I did not report them until checkout. The staff and other amenities were up to the typical high Hampton standard.
Overall Rating
"Pretty darn perfect Hampton Inn stay"
07/07/15 P5_Crazy_Train G-Patch, Texas
The staff at this Hampton Inn are top notch. Everyone was super friendly and willing to go the extra mile to make sure our stay was pleasurable. We were always greeted with a smile and friendly words every single time we came through the lobby. The breakfast attendant was friendly and conversational and remembered our conversations enough from one day to the next enough to ask how our adventures had gone. I just can't say enough nice things about the staff. It really DOES make a difference. This was probably the best Hampton stay we've had to date, and we've stayed at a lot of them! ⭐️⭐️⭐️⭐️⭐️
Overall Rating
"Hotel Overall ammenities and services are Great, cleanliness and room space are excellent."
07/06/15 Ivan De Jesus D... E Nogales, Sonora, Mexico
Overall experience is Great, just don't expect a great breakfast, even though you have your fruit and yogurt and others, you also have a flavorless egg and waffles... this is the only X of my stay. Ther service and friendly staff is a new experience for me as usually personnel doesn't seem as authentic or as if they enjoy the job as in this hotel. Personnel was very friendly and helpful.
Overall Rating
"Great Place!"
07/06/15 G7879HIchristinem
My family and I had an outstanding time while staying at Hampton, as always the hotel is flawless and staff are very professional. The cookies were warm and the children loved them! Also, the pool was nice and clean.
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