"El Paso West"
The room was very clean, but I would have like to see a divided area for the sleeping section.Genuine Hotels.com guest review
The hotel was very updated and clean. The continental breakfast had a great variety compared to other hotels we've stayed at. The bathroom vent wasn't working in our room and when we called the front desk to inquire how it worked because we weren't sure if there was another way to turn it off and they offered to send someone up to look at it. Overall […] a great experience. Read moreGenuine Expedia guest review
"Great customer service"
We stayed here the night of our wedding, the bed was really comfortable and the breakfast was also really goodGenuine Hotels.com guest review
I enjoyed my stay. Staff were friendly and courteous. I would stay there again. Only downside was that hotel was 30 minutes from where my family lives. If I go back to El Paso I would prefer to stay on the eastside.Genuine Hotels.com guest review
Great location if visiting UTEP.Genuine Hotels.com guest review
"Staff went above and beyond"
The staff, front desk first day alone on job, went out of their way to get a crib from a neighbor hotel because theirs were all occupied. Thanks. Will stay again.Genuine Expedia guest review
We enjoyed your beautiful hotel! The breakfast was complimentary and was delicious! We will be definitely staying in more Hampton Inn's in the future!Genuine Expedia guest review
Choosing Embassy Suites is a no-brainer for us as we have been clients for years. In general, the overnight stay was adequate but not quite up to Embassy Suites standards. The room was clean and comfortable. The employee was very quick to replace our pillows since I had forgotten to mention my feather allergy. However, the refrigerator kept on cycling […] noisily all night. Also the heat/air was impossible to control. Either very noisy and blowing hard or off. I opted for off. Also the toilet paper was cheap!!! Breakfast was fine except someone forgot to cook the oatmeal before bringing it out so it went back to the kitchen. If I were passing through El Paso again, I would not hesitate to stop again. I would not if Embassy Suites maintained like this elsewhere. Read moreGenuine Expedia guest review
Hampton Inn in El Paso was great. Very convenient location and comfortable, as all Hamptons are! I would definitely stay there again. The bed was comfortable and breakfast was great. Very nice property.Genuine Hotels.com guest review
"Just what you would expect from Hampton Inn"
The Hotel was clean and the staff pleasant. The pool heated and the Hot tub hot.Genuine Expedia guest review
"nice and clean hotel"
Good experience. New and clean hotel. We had a great stayGenuine Expedia guest review
It was super clean and quiet (even though it is right next to I10). It was very nice to have the Rudy's next door. The breakfast was good. Overall great deal.Genuine Hotels.com guest review
"Most comfortable beds in El Paso!"
I love love love this hotel! It's one of the first exits on the north side of El Paso, so if I get in late I don't have to drive all through town to get to my hotel. Another convenience are the proximity key cards - you don't have to hassle with swiping your card, just touch it to door knob. The BEST part, however, are the beds and linens - SOOOOO comfortable!!! […] Oh, and having Rudy's BBQ right next door doesn't hurt either! :0) Read moreGenuine Hotels.com guest review
Everything was great had emergence. Had to leave earlier than expected tried talkin to front desk we didnt use room just got in get our luggage out they went ahead n charged us full price . Thought u could help us with thatGenuine Hotels.com guest review
"Very comfortable, great breakfast"
The beds were very comfortable and the breakfast had alot of options, including healthy fruit, oatmeal and yogurt. The hotel seems very new and is in good condition. The staff was friendly and knowledgeable. Seemed a bit expensive, but that may be the norm for this area.Genuine Hotels.com guest review
Good accommodations, but the hot water in my room was scorching even in the cold rage. Asked hotel to check the mixing valve at the boiler. Which turned out to be the solution, but this did not happen for three days. Overall good stay though.Genuine Hotels.com guest review
"Love this hotel"
I enjoyed this hotel it was very nice comfortable room location of hotel was not good and there was only fast food in the surrounding area.Genuine Hotels.com guest review
"HAMPTON INN & SUITES EL PASO WEST"
THE ROOM WAS VERY NICE AND CLEAN. THE CONTINENTAL BREAKFAST WAS EXCELLENT!!Genuine Hotels.com guest review
Muy bien todo lo unico que creo que deben sustituir son las camasGenuine Hotels.com guest review
En recepción te dicen que cuanta con desayuno incluido en horario de 8:00 a 11:00. Pero la suficiencia de los alimentos termina antes que la hora marcada. Por lo cual no comen con lo que te ofrecenGenuine Hotels.com guest review
Cercano a Oulets del Paso, Tx. Cercano a la frontera, excelente cuarto, rico desayuno.Genuine Expedia guest review
cumplio completamente mis expectativas de convivencia y diversion.Genuine Hotels.com guest review
camas y almohadas excelentes, limpieza en el cuarto impecable y muy rico desayuno.Genuine Hotels.com guest review
excelentGenuine Hotels.com guest review
"Bliss Biz Travel Experience - West Side"
03/02/15 Phil Z United States
Great location! Beautiful view(s) of the West side from 4th Fl room. Drive to Bliss each morning was via the Mountain Loop - Awesome Drive. Fantastic Staff, all shifts. Dom and Mitch, don't get them confused ... haha, though they look alike they aren't related. These cool dudes provided excellent custsvc along with Dana as well; very friendly and courteous staff! Room and ContBrkfst were also top-notch! Thanks for very comfortable two-week stay!
"Great Place for Families.. awesome breakfast and pool"
02/25/15 Allison W Zionsville, Indiana, United States
We stayed here two separate times on our trip to NW Texas/SE New Mexico. The staff here is so nice. We had everything we needed and then some. The breakfast was also great. Lots of choices that pleased even my picky kids. The pool was nice ... maybe even too clean as the chlorine was a bit potent. :) There were cookies available in the lobby every night and the room was clean and comfortable. Our two queen room was huge relative to other hotels. We had tons of room to spread out our stuff and luggage. The kitchenette was nice and there was a nice little eating area. One thing we loved was that the hotel is right next to a Rudy's Inn so we were able to walk to get great BBQ. Warning... if you are driving from this hotel to down town locations or the airport, allow lots of time as traffic on I-10 is heavy in this area. We almost missed our 9AM flight after leaving the hotel at 7:30.
"Second Stay Not as Good"
02/24/15 fififlies Minneapolis, Minnesota
The location was ideal for a family funeral so I booked 4 rooms with cash and points. We had stayed here in July based on the Trip Advisor ratings. This time our king room seemed small and shabby. Art was missing from one wall and the room seemed drab. The eyelet duvet cover was a little scratchy on my skin and the bed a little too firm for our tastes. The breakfast, overall, was fine but the first day a dinner sized plate of fresh fruit was put out and never replentished. The staff is friendly and helpful and the rooms quite soundproof, but I doubt we'll stay here again having found better options
"Clean and Friendly"
02/11/15 Jennifer A Roswell, United States
The hotel was great the beds soft the pillows are wonderful! The staff was friendly and helpful everyone had a smile on their face! Overall great stay! The room was clean a spacious we had 5 people in one room and where not tripping over each other. The kids had a blast in the pool, it was not over crowded. The husband used the hot tub to relax.
"One of the Nicer Hampton Inns"
02/02/15 Donald D Niceville Florida, United States
I haven't stayed at a nicer Hampton Inn. Every one of the staff I talked with were cheerful, professional, and went out of their way to make sure that everything was as good as it could be. I really like how the beds and toilet are not up against the wall of an adjacent room, and the power ports and outlets are exactly where they need to be. The cookies were always delicious - thanks.
"Hampton in El Paso"
01/27/15 Gisela D Arlington, United States
Loved this hotel. Our room was huge enough for our family of six. We easily obtained two pull out beds to accommodate our needs. Temperature controls did what we wanted. Room service was prompt! Everyone slept comfortably on great beds. The breakfast was as good as most. The attendant was very helpful and gave us great service. We'll go back.
"El Paso Hampton Inn"
01/23/15 Kathy M Columbus, United States
We stay at this Hampton Inn 4-6 times per year, staying 2-4 days each time. We have always been pleased with the hotel and particularly pleased with the staff. The hotel is well situated, close to the interstate and many restaurants.
"Pretty new Hampton. Nothing special"
01/20/15 Neilbond007 Maineville, Ohio
Stayed here for 2 stays of 4 and 5 nights. The hotel is right next to the highway and has a couple of places to eat within walking distance. The rooms are OK. Pretty noisy the closer you get to the road. The first week I had a high odd number. The second I went to the low even number. Low and even is the way to go. The breakfast is typical Hampton. IE - Not good. Overall the hotel was fine. My main gripe was that the front desk was left unmanned, alot. When I tried to check in the first week I had to wait 10 minutes to get someone. The postman gave up on seeing someone and left the mail on the front desk. That night when I came back again there was a wait. The lack of packed breakfasts was an annoyance too. Leaving the hotel before 6am some days and there were never any bags to take.
"Love Hampton Chain"
01/07/15 Gail J Sweetwater, United States
The Hampton chain is one of our favorites. We frequently look for a Hampton when needing a hotel. We are assured of a good stay staying at a Hampton! My husband ALWAYS has to have a jacuzzi, and he was very happy with the one at this hotel.
"Awful heater noise."
The Hotel and service were excellent. Unfortunately we ran into a problem with the heater that was very noisy and woke me each time it turned on. I reported the issue to the front desk and they told us the problem would get resolved. To make up for the rough night, we were told that we would get additional travel points added to our account.
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