All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here6411 S Desert Blvd, El Paso, TX, 79932, United States of America, ‏‎855-238-1591
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4.6 / 5Outstanding

Score breakdown (from 40 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.7
  • Neighborhood
    4.2
3.0 / 5Good
"Noisy"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
There was noise that sounded like heavy equipment or trucks loading several times in the middle of the night. The air conditioner helped somewhat to cover it up but the fan blew directly on the bed.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
A Traveler
US
4.0 / 5Excellent
"El Paso West"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean, but I would have like to see a divided area for the sleeping section.
Genuine Hotels.com guest review
10 night business trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very updated and clean. The continental breakfast had a great variety compared to other hotels we've stayed at. The bathroom vent wasn't working in our room and when we called the front desk to inquire how it worked because we weren't sure if there was another way to turn it off and they offered to send someone up to look at it. Overall a great experience.
Genuine Expedia guest review
Other trip Aug 26, 2014
Angie
US
5.0 / 5Outstanding
"Great customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here the night of our wedding, the bed was really comfortable and the breakfast was also really good
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Stephanie
US
5.0 / 5Outstanding
"family visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I enjoyed my stay. Staff were friendly and courteous. I would stay there again. Only downside was that hotel was 30 minutes from where my family lives. If I go back to El Paso I would prefer to stay on the eastside.
Genuine Hotels.com guest review
3 night trip Jun 19, 2014
lorenzo Sifuentes
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location if visiting UTEP.
Genuine Hotels.com guest review
2 night trip May 16, 2014
MIke A
US
5.0 / 5Outstanding
"Staff went above and beyond"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff, front desk first day alone on job, went out of their way to get a crib from a neighbor hotel because theirs were all occupied. Thanks. Will stay again.
Genuine Expedia guest review
Other trip May 19, 2014
Al
US
5.0 / 5Outstanding
"Beautiful Hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed your beautiful hotel! The breakfast was complimentary and was delicious! We will be definitely staying in more Hampton Inn's in the future!
Genuine Expedia guest review
Other trip Feb 24, 2014
Kathy
US
4.0 / 5Excellent
"Mixed review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Choosing Embassy Suites is a no-brainer for us as we have been clients for years. In general, the overnight stay was adequate but not quite up to Embassy Suites standards. The room was clean and comfortable. The employee was very quick to replace our pillows since I had forgotten to mention my feather allergy. However, the refrigerator kept on cycling noisily all night. Also the heat/air was impossible to control. Either very noisy and blowing hard or off. I opted for off. Also the toilet paper was cheap!!! Breakfast was fine except someone forgot to cook the oatmeal before bringing it out so it went back to the kitchen. If I were passing through El Paso again, I would not hesitate to stop again. I would not if Embassy Suites maintained like this elsewhere.
Genuine Expedia guest review
Other trip Dec 29, 2013
Char
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hampton Inn in El Paso was great. Very convenient location and comfortable, as all Hamptons are! I would definitely stay there again. The bed was comfortable and breakfast was great. Very nice property.
Genuine Hotels.com guest review
1 night trip Oct 25, 2013
Teri
US
4.0 / 5Excellent
"Just what you would expect from Hampton Inn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel was clean and the staff pleasant. The pool heated and the Hot tub hot.
Genuine Expedia guest review
Other trip Oct 26, 2013
Rick
US
5.0 / 5Outstanding
"nice and clean hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience. New and clean hotel. We had a great stay
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was super clean and quiet (even though it is right next to I10). It was very nice to have the Rudy's next door. The breakfast was good. Overall great deal.
Genuine Hotels.com guest review
1 night trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Most comfortable beds in El Paso!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I love love love this hotel! It's one of the first exits on the north side of El Paso, so if I get in late I don't have to drive all through town to get to my hotel. Another convenience are the proximity key cards - you don't have to hassle with swiping your card, just touch it to door knob. The BEST part, however, are the beds and linens - SOOOOO comfortable!!! Oh, and having Rudy's BBQ right next door doesn't hurt either! :0)
Genuine Hotels.com guest review
1 night business trip Jun 2, 2013
Liesje
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great had emergence. Had to leave earlier than expected tried talkin to front desk we didnt use room just got in get our luggage out they went ahead n charged us full price . Thought u could help us with that
Genuine Hotels.com guest review
1 night business trip May 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Very comfortable, great breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The beds were very comfortable and the breakfast had alot of options, including healthy fruit, oatmeal and yogurt. The hotel seems very new and is in good condition. The staff was friendly and knowledgeable. Seemed a bit expensive, but that may be the norm for this area.
Genuine Hotels.com guest review
1 night business trip Mar 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Bordertown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good accommodations, but the hot water in my room was scorching even in the cold rage. Asked hotel to check the mixing valve at the boiler. Which turned out to be the solution, but this did not happen for three days. Overall good stay though.
Genuine Hotels.com guest review
4 night business trip Jan 7, 2013
Ace11
US
4.0 / 5Excellent
"Love this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
I enjoyed this hotel it was very nice comfortable room location of hotel was not good and there was only fast food in the surrounding area.
Genuine Hotels.com guest review
1 night trip Nov 18, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"RENOVACION"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Muy bien todo lo unico que creo que deben sustituir son las camas
Genuine Hotels.com guest review
2 night family trip Nov 14, 2014
A Traveler
MX
3.0 / 5Good
"Desayuno incluido"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
En recepción te dicen que cuanta con desayuno incluido en horario de 8:00 a 11:00. Pero la suficiencia de los alimentos termina antes que la hora marcada. Por lo cual no comen con lo que te ofrecen
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Erio García Rea
MX
5.0 / 5Outstanding
"Excelente ubicación"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Cercano a Oulets del Paso, Tx. Cercano a la frontera, excelente cuarto, rico desayuno.
Genuine Expedia guest review
Other trip Sep 1, 2013
A Traveler
MX
5.0 / 5Outstanding
"altamente recomendable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
cumplio completamente mis expectativas de convivencia y diversion.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2013
A Traveler
MX
5.0 / 5Outstanding
"excelente servicio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
camas y almohadas excelentes, limpieza en el cuarto impecable y muy rico desayuno.
Genuine Hotels.com guest review
2 night family trip Jul 26, 2013
yolanda
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
excelent
Genuine Hotels.com guest review
Other trip Aug 8, 2012
salvador long
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night family trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
Joseph
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 18, 2014
Baylor Student
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Apr 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
Chris
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Jul 18, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night business trip Jun 11, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Jul 25, 2014
antonio delgado
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night business trip Jun 6, 2014
A Traveler
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip Apr 17, 2014
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night family trip Jul 29, 2013
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Dec 30, 2012
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Other trip Jul 19, 2012
A Traveler
MX

TripAdvisor reviews for Hampton Inn & Suites El Paso West

Overall rating:Based on 198 traveler reviews

Most recent traveler reviews:

Overall Rating
"From Dallas area to El Paso"
05/24/15 TexasMorgans
We were very pleased with our 2-night stay at this property. As Diamond members, we have stayed in Hilton properties for years. This property is new and very clean. The staff were very accommodating and pleasant. The bed was awesome and the breakfast very good.
Overall Rating
"Great Hotel"
05/22/15 Judy H B Wilmington, United States
Hotel convenient to Interstate 10 and Outlet Mall. Tour company picked us up at this hotel and brought us back. Convenient to restaurants as well. Rooms were very clean and quiet. We enjoyed the hot tub and the pool. Breakfast was good. Would recommend this hotel to anyone visiting El Paso.
Overall Rating
"El Paso Hampton Inn at foot of Franklin Mountains"
05/04/15 Joan C Austin, United States
The hotel was a new build and very nice. The view of the mountains was great and it was much quieter here than downtown. The breakfast was consistent and offered a variety of food. The staff were very pleasant and offered options for dining out.
Overall Rating
"Great ammenities and staff!"
04/29/15 Jennifer K Lubbock, United States
Excellent staff!Everyone was very helpful, especially the shuttle driver who volunteered to take me at 4:30 in the morning to the airport. The Everything was pleasant and clean. I would stay at this location again.
Overall Rating
"Excellent choice for our stay in El Paso"
04/23/15 11LindaR14 Verona, Wisconsin
We were in El Paso for the Men's National Bowling tournament and chose the Hampton Inn West as our place to stay for four nights. The hotel is attractive and inviting and our experience while there was very satisfying. Comfortable beds, clean room, breakfast choices a bit above average. Road noise and room-to-room noise was not an issue. We would definitely stay again and recommend to others. P.S. The hotel is located out in an area where there are scads of choices for places to eat or shop.
Overall Rating
"Quality Newer Hampton"
04/19/15 caribecouple2010 Reston, Virginia
This is your typical Hampton Inn. The king room I had was very comfortable. They have a charger hub next to the bed that will charge an iPad and iPhone. It also has plugs so you can plug in any charger cords. The employees I dealt with were all very helpful and nice. If you are staying here and working at Ft. Bliss going over the mountain is an easy commute. It takes about 20min. to get there. As mentioned by another there is Rudy's BBQ right out the front door and they have good food you can walk to. I do wish that corporate would update the breakfast options. There food here is the same as all Hampton's. Overall I would stay here again. One last note try to stay on the 4th floor as it is a wood building and you can hear the people above you if they are heavy walkers.
Overall Rating
"poor"
04/17/15 johndav455 Tulsa, Oklahoma
Front desk agent Dominic seemed to busy flirting to assist any other guest. i was hoping for the same warm welcome the younger woman ahead of me received, but only got a room key and small smile. maybe hire someone who isn't trying to sleep with the guest and more focused on helping us.Breakfast was horrible and overall wasn't worth the price payed.Knowing now that reputable hotels in the area for cheaper, i would not stay again.
Overall Rating
"Hampden Inn & Suites, West, El Paso, TX"
04/16/15 Cindy V Castle Rock, Colorado
We stayed one night at this hotel. It was new with nice with two queen bed rooms. It is located on the West side of El Paso, which was perfect for us to continue our road trip on to New Mexico & Santa Fe. The breakfast was good.
Overall Rating
"Pricey"
04/10/15 SGR68 Madison, Wisconsin
The rooms here are large, the bed is super comfortable, and the location is convenient to the interstate. Other than that it's a typical Hampton Inn. The main disappointment was that the room was very, very poorly lit. To read or use the computer I had to drag a chair into the bathroom because that was the only space with decent lighting. Also, room taxes are very high. A $150 room ended up costing close to $190 with tax, which I thought was way more than this chain motel was worth. Fortunately nearby Rudy's offered an inexpensive supper and was pretty tasty (a self-serve picnic-style barbecue joint). One major complaint about all Hampton Inns: Their breakfast menu needs serious help. The variety is large but the quality mediocre, bordering on gross. I wish they'd make the hot dishes taste like real food and offer more healthy choices (fresh yogurt, e.g., instead of sugar-drenched Yoplait and whole grain breads and bagels instead of the horrible "pastries" and Wonder Bread they serve.) After several nights in this chain I couldn't take any more of their breakfasts and switched to Holiday Inn and others.
Overall Rating
"Great Hotel"
04/07/15 Michael H
Spent the night here on a recent trip. The hotel was very clean and the staff was very helpful. Breakfast was plentiful. The room was very large, bed was nice and comfortable after a long day of driving.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews