"Great customer service"
We stayed here the night of our wedding, the bed was really comfortable and the breakfast was also really goodGenuine Hotels.com guest review
I enjoyed my stay. Staff were friendly and courteous. I would stay there again. Only downside was that hotel was 30 minutes from where my family lives. If I go back to El Paso I would prefer to stay on the eastside.Genuine Hotels.com guest review
Great location if visiting UTEP.Genuine Hotels.com guest review
"Staff went above and beyond"
The staff, front desk first day alone on job, went out of their way to get a crib from a neighbor hotel because theirs were all occupied. Thanks. Will stay again.Genuine Expedia guest review
We enjoyed your beautiful hotel! The breakfast was complimentary and was delicious! We will be definitely staying in more Hampton Inn's in the future!Genuine Expedia guest review
Choosing Embassy Suites is a no-brainer for us as we have been clients for years. In general, the overnight stay was adequate but not quite up to Embassy Suites standards. The room was clean and comfortable. The employee was very quick to replace our pillows since I had forgotten to mention my feather allergy. However, the refrigerator kept on cycling […] noisily all night. Also the heat/air was impossible to control. Either very noisy and blowing hard or off. I opted for off. Also the toilet paper was cheap!!! Breakfast was fine except someone forgot to cook the oatmeal before bringing it out so it went back to the kitchen. If I were passing through El Paso again, I would not hesitate to stop again. I would not if Embassy Suites maintained like this elsewhere. Read moreGenuine Expedia guest review
Hampton Inn in El Paso was great. Very convenient location and comfortable, as all Hamptons are! I would definitely stay there again. The bed was comfortable and breakfast was great. Very nice property.Genuine Hotels.com guest review
"Just what you would expect from Hampton Inn"
The Hotel was clean and the staff pleasant. The pool heated and the Hot tub hot.Genuine Expedia guest review
"nice and clean hotel"
Good experience. New and clean hotel. We had a great stayGenuine Expedia guest review
It was super clean and quiet (even though it is right next to I10). It was very nice to have the Rudy's next door. The breakfast was good. Overall great deal.Genuine Hotels.com guest review
"Most comfortable beds in El Paso!"
I love love love this hotel! It's one of the first exits on the north side of El Paso, so if I get in late I don't have to drive all through town to get to my hotel. Another convenience are the proximity key cards - you don't have to hassle with swiping your card, just touch it to door knob. The BEST part, however, are the beds and linens - SOOOOO comfortable!!! […] Oh, and having Rudy's BBQ right next door doesn't hurt either! :0) Read moreGenuine Hotels.com guest review
Everything was great had emergence. Had to leave earlier than expected tried talkin to front desk we didnt use room just got in get our luggage out they went ahead n charged us full price . Thought u could help us with thatGenuine Hotels.com guest review
"Very comfortable, great breakfast"
The beds were very comfortable and the breakfast had alot of options, including healthy fruit, oatmeal and yogurt. The hotel seems very new and is in good condition. The staff was friendly and knowledgeable. Seemed a bit expensive, but that may be the norm for this area.Genuine Hotels.com guest review
Good accommodations, but the hot water in my room was scorching even in the cold rage. Asked hotel to check the mixing valve at the boiler. Which turned out to be the solution, but this did not happen for three days. Overall good stay though.Genuine Hotels.com guest review
"Love this hotel"
I enjoyed this hotel it was very nice comfortable room location of hotel was not good and there was only fast food in the surrounding area.Genuine Hotels.com guest review
"HAMPTON INN & SUITES EL PASO WEST"
THE ROOM WAS VERY NICE AND CLEAN. THE CONTINENTAL BREAKFAST WAS EXCELLENT!!Genuine Hotels.com guest review
En recepción te dicen que cuanta con desayuno incluido en horario de 8:00 a 11:00. Pero la suficiencia de los alimentos termina antes que la hora marcada. Por lo cual no comen con lo que te ofrecenGenuine Hotels.com guest review
Cercano a Oulets del Paso, Tx. Cercano a la frontera, excelente cuarto, rico desayuno.Genuine Expedia guest review
cumplio completamente mis expectativas de convivencia y diversion.Genuine Hotels.com guest review
camas y almohadas excelentes, limpieza en el cuarto impecable y muy rico desayuno.Genuine Hotels.com guest review
excelentGenuine Hotels.com guest review
"El Paso Hampton"
10/20/14 alaskatrip73 Silver City, New Mexico
This is a very well-kept hotel. We had a wonderful stay for two nights. The hot tub was welcoming especially since the purpose of our stay was to run in a half marathon. The pool was also very nice. You can't go wrong with this location if you are doing business on the west side of El Paso.
"Great hotel and service"
10/14/14 Stephane G Ottawa, Canada
Due to a last minute turn of events, I had to extend my stay in El Paso on the morning of my scheduled departure. A quick word with the front desk staff was all that was needed to book (the same room!) for another night. The hotel shuttle kindly drove me to a nearby location on several occasions, and even picked me up at said location and drove me to the airport. On time, as planned. The complimentary breakfast offers a wide selection of fresh fruits, yogurt, cereal, eggs & meats, toast, coffee/tea/juice, etc... I will definitely return to this location if ever I'm in El Paso again.
10/08/14 CHuck C Houston, Texas
I had the opportunity to stay at this hotel over this passed weekend. I travel allot from Houston to El Paso and I have to say that I had never stayed at this hotel before and I can't understand why I never did. The staff is very friendly and willing to help and the hotel is very neatly kept. It lives up to the hilton standards. I am very pleased. I have found a hotel I liked for that part of town.
"need a better breakfest-poor food quality/taste"
09/29/14 tech69 Fredericksburg
it was so bad-no meat water flat eggs-artificial taste-robust coffee was a joke-just a poor experience compared to other hotels-staff was great-room clean just had a strange smell on arrival -overall location fit us great for trip-would stay there again for sure just would like a much better cont. breakfest
09/23/14 Mitchell S Dallas
Great place to stay especially, in our case, heading west. First class sleeping accommodations, rooms very clean, staff at desk very accommodating, and a good choice of breakfast selections. We have stayed at this hotel at least 4 times heading west to either Arizona or California, and we love it. So far, the room charge is very comparable with other hotels and inns in the area. Keep up the good work! Happy guests!
"Perfect family spot!"
09/23/14 Jennifer B Albuquerque, United States
Easy access to the Freeway, close to the outlet mall, and not far from town. If the West Side of El Paso is where you need to be, this is a great location! Family friendly, courteous staff, clean and comfortable. Just ideal!
"Friendly staff, delicious breakfast"
09/22/14 Mark Z Chicago, United States
I was at this hotel while training at the local ADP office in El Paso, Texas. The staff members were extremely gracious and friendly - they offered a variety of different ideas for dining, and entertainment. They also had no problems joking around with us and just being awesome. :) The rooms were spacious, and the queen sized beds were very comfortable and had a generous number of pillows. Room service did an excellent job of tidying up the rooms on a daily basis, including the sinks and bathtubs! The complimentary breakfast was phenomenal and varied, and the hotel offers a comforting environment for those on business trips. There is free coffee/hot cocoa in the lobby at all hours, and they put out cookies and juice at different times of the day. My only complaint is that the complementary internet is extremely slow, even with the paid high-speed package. It is difficult to watch HD videos on Youtube, for example. It is fine for casual/business use such as browsing news sites, checking e-mail, or updating something on facebook. Btw, check out Rudy's BBQ! It's right next door and is DELICIOUS! Probably shouldn't eat there too much though, it's pretty heavy stuff... Excited to be back for 12 days in October!
"Wonderful hotel! Highly recommended!"
08/31/14 Alyson R
Fantastic hotel with a great wheelchair accessible room! After traveling for 9 hours and it getting late, we needed to find a safe place to stay in El Paso (though we were trying to get past El Paso due to it being so close to Juarez.) I was *more* than pleasantly surprised with the room we got (Rm 318) and it's size! We had two queen beds with a separate living room area, a nice size refrigerator, microwave, 2 flat screen TV's, a long mirror, and nice desk, with hi-speed wifi. For the low price, I'd stay here longer if I could! I highly recommend this hotel to anyone! Clean, courteous, and safe. Oh! And, after talking to the maids, they have to change the duvet covers every day! That's a plus in my book! AND, they have fitted sheets! Finally, I'm not waking up in the morning sleeping on a bare mattress. This has been a great experience all around! Thank you!
08/23/14 BILL A Fredericksburg, Texas
This is our second stay here, with our last visit in January of this year. Excellent value, conveniently located, plenty of shopping and dining choices close by, spotlessly clean front lobby, hallways, and rooms. And the front room staff was very professional, helpful and pleasant. She called us just after we got into our room to ensure everything was alright and asked if we needed a wake up call - which we did. Wow, I wish all of our hotel stays were this great. We'll definitely stay here on our return visit.
"Hampton Inn Great Place to Stay"
08/21/14 Carlos G El Paso, United States
My bride and I stayed there for a couple nights after our wedding. The suite was spacious, clean and quiet. We received great service from staff when needed. I would highly recommend this hotel for anyone, whether it is for business or pleasure.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )