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  • Hilton Garden Inn Jacksonville Downtown/Southbank
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All hotels in Jacksonville, Florida, United States
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1 room,  2 adults 
Adults Children
Room 1:

Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville

30.31219, -81.653674
3 stars
1201 Kings Avenue, Jacksonville, FL, 32207 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
Price Match Guarantee
4.4 64 5

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    Landmarks near Hilton Garden Inn Jacksonville Downtown/Southbank

    • Jacksonville Historical Center Hotels - Jacksonville 640 yards
    • Theatre Jacksonville Hotels - Jacksonville 1000 yards
    • Museum of Science and History Hotels - Jacksonville 1000 yards
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    • All landmarks in Jacksonville

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    Overview of Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville

    Location.
    Hilton Garden Inn Jacksonville Downtown/Southbank is close to Jacksonville Historical Center, Museum of Science and History, and Jacksonville Museum of Modern Art. Also nearby are Cummer Museum of Art and Gardens and Jacksonville Landing.

    Hotel Features.
    Hilton Garden Inn Jacksonville Downtown/Southbank has an outdoor pool, a spa tub, and a fitness facility. Wireless and wired high-speed Internet access is complimentary in public areas. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and limo/town car service. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. For a surcharge, guests have access to a roundtrip airport shuttle (available 24 hours). This is a smoke-free property.

    Guestrooms.
    The 115 air-conditioned guestrooms at Hilton Garden Inn Jacksonville Downtown/Southbank include coffee/tea makers and complimentary weekday newspapers. Beds have down comforters and premium bedding. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 37-inch LCD televisions are equipped with premium satellite channels. All accommodations provide desks and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer showers, hair dryers, and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include a turndown service and hypo-allergenic bedding. Housekeeping is offered daily.

    Image of Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
    4.4 out of 5 Excellent (64 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This hotel was beautiful. It was convenient to wonderful dining and the staff were great. by a Hotels.com guest on 04/30/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    KingAccess Evolution Rm

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Two QUEEN HEARING ACCESSIBLE

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Two Queens Evolution Rm

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Two Queens Evolution Jr.Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    King Evolution Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Room Selected At Check In

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Two Queens Access Evolution

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    Two QN JR STE HEARING ACC

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Queen Beds
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    One KING HEARING ACCESSIBLE

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Dial-up Internet access (complimentary)
    • Down comforter
    • Electronic/magnetic keys
    • Electronic check-out
    • ESPN
    • Free local calls
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Satellite TV service
    • Shower only
    • Speakerphone
    • Turndown service (on request)
    • Voice mail

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Caters to families
    • Caters to groups
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 18

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 8
    • Patio
    • Smoke-free property
    • Swimming pool - outdoor
    • Television in lobby
    • Total number of rooms - 115
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Dial-up Internet access - complimentary
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Meeting facilities size (feet) - 1226
      • Meeting facilities size (meters) - 114
      • Number of meeting/conference rooms - 3
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Dial-up Internet access (complimentary)
      • Down comforter
      • ESPN
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • LCD TV
      • Microwave
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Satellite TV service
      • Shower only
      • Turndown service (on request)
      • Voice mail
    • Services
    • Express check-out
    • Fitness facilities
    • Laundry facilities
    • Limo or Town Car service available
    • Multilingual staff
    • Safe-deposit box at front desk
    • Secure parking
    • Self parking
    • Spa tub
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Express check-in
    • Business & Event
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Recreation

    An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Dock nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 9.99 per day
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Jacksonville, Florida, United States
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    Area map

    A short guide to Downtown Jacksonville

    Jacksonville, Florida’s largest city, is home to three companies on the Fortune 500 list. It is the largest city in land area in the contiguous U.S. Jacksonville Landing, a popular attraction for tourists and locals alike, is home to retail stores, restaurants, and bars. Municipal Stadium is home to the Jacksonville Jaguars football team.

    see all hotels in Jacksonville

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Jacksonville Historical Center - 600 yards

    0.50 - 1.0 mi

    • Theatre Jacksonville - 1000 yards
    • Museum of Science and History - 1000 yards
    • Alexander Brest Planetarium - 1000 yards
    • Friendship Park - 1100 yards
    • Jacksonville Landing - 1600 yards
    • Downtown Jacksonville - 1700 yards

    1.0 - 3.0 mi

    • Jacksonville Symphony Orchestra - 1.1 miles
    • Veterans Memorial Wall - 1.1 miles
    • Alltel Stadium - 1.2 miles

    3.0+ mi

    • Jacksonville Craig Municipal Airport (CRG) - 8.4 miles
    • Jacksonville Intl. Airport (JAX) - 13 miles
    • St. Augustine Airport (UST) - 30 miles
    All hotels in Jacksonville, Florida, United States
    Reviews
    • All (64)
    • Business (9)
    • Romance (4)
    • Family (4)
    • Friends (8)
    • Other (39)
    4.4 / 5
    Excellent

    Score breakdown (from 64 reviews)

    • 5.0
      (37)
    • 4.0
      (18)
    • 3.0
      (7)
    • 2.0
      (2)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.8
    • Service
      4.6
    • Comfort
      4.6
    • Condition
      4.8

    Reviews: Overall

    • < Previous
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    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Beautiful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was beautiful. It was convenient to wonderful dining and the staff were great.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good
    "Nice Hotel"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Nice hotel but 10.for parking, 13. for breakfast. No restaurants within walking distance. Bar/Grill not open after 10.00 or even Saturday afternoon. You can walk over the bridge to Jacksonville Landing but it is about a mile and a half. Room a little small for a Hilton Garden. Nice staff. Half the building is another Hilton hotel. Parking might be a […] problem if both hotels full. In general, at this price, there might be better options. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    rp
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A+
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A+
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Loved it"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We have always been loyal customers of the many Hiltons there are. This one was also what we expected! Lived it and will definitely add it to our list!
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Montgomerys.
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Mar 18, 2013
    Ashley
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good
    "picky hotel person"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good, new property, clean room, but heard loud music from bar next door
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    Karey
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Good location for arena events"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice stay, just disappointed that parking and continental breakfast not included.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were only there one night...to visit granddaughter at the Wolfson Childrens Hospital. It was close and convenient. The parking garage does not have enough spaces to accomodate guests. Breakfast buffet was OK, could have used more refills and fresher items. Coffee was not good, much too weak..
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Close to family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the hotel was great,the location was in a good place.Being downtown was great because our family was close by.
    Genuine Expedia guest review
    Other trip
    Dec 30, 2012
    juan
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Wonderful Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was easy to find, and comfortable in every possible way!! The staff went above and beyond to help you, and they made sure you felt welcomed!
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2012
    Rebecca
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "nice place & good location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Good location near the river, restaurants, shop in the San Marco area. Helpful at the front desk about restaurants and directions. Sunday breakfast not impressive for the price.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2012
    Linda
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Great Experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    My husband and I stated there for one night for a football game. The location is great! The hotel was very clean, modern. We will definitely stay there the next time we are in Jacksonville.
    Genuine Expedia guest review
    Other trip
    Aug 22, 2012
    Jennifer
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Nice hotel - get a room on the interior"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel. My original room was on the exterior side of the hotel and there was a band playing at a local bar across the street (pretty late on a Monday night). Thankfully, there was another room available and they moved me to an interior room with no issue. Great service, nice hotel overall. I really didn't understand the daily parking fee, didn't […] seem like a prime location to charge for parking. Read more
    Genuine Hotels.com guest review
    3 night business trip in Aug 2012
    Dan
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Close to Arena"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Quick but pleasant
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Great place to lay your head"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Very clean, very new hotel . We just drove 13 hours from Philly Pa , we just wanted a clean , bed bug free hotel . They are not @ this time on the bed bug registry which to me is very important. The down side is they , and the reviews tell you nothing of the $9.95 parking fee for the garage next to the hotel ( not a great neighborhood ) Also they have […] a lovely resturant , that food is decent and they even have a kids menu. It serves dinner till 10, the service is on the sucky side, the food was quite tasty but severely over priced. But again we were thankful for a clean, bugless, decent resturant . It was all about conveince . Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Close to The Landing and Metropolitan Park"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was clean, comfortable, nice flat screen T V. We had a great time. First time staying there. Will return.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was fine from betinning to end, would stay there again
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2012
    Aaron C
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice and clean pool and hottub was useable all nite big plus for me
    Genuine Expedia guest review
    Other trip
    Mar 19, 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Perfect for my needs"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Had a one night stay at the Hilton Garden Inn with three girlfriends to catch a show at Jack Rabbits. I picked the hotel because it was in walking distance of the club. The hotel was a tad hard to find, but not a big deal. Staff was very accommodating, and honest. The only room with two queen beds was next to the elevator, so a king room was recommended […] because of the noise level. The room was clean and comfortable, what more can one ask for? Read more
    Genuine Hotels.com guest review
    Response by Hilton Garden Inn Jacksonville Downtown/Southbank Thank you for your kind words! We truly appreciate your business and are so happy to hear you enjoyed your stay! We look forward to seeing you in the future!
    1 night trip in Feb 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Front desk associate was very nice at getting me a great rate for the extra room I needed that Hotels.com did not book for me when I checked into the hotel. She was also great at getting us to the other side of the river as well for the Gator Bowl parties.
    Genuine Hotels.com guest review
    Response by Hilton Garden Inn Jacksonville Downtown/Southbank Thank you for your kind words about our Front Desk Staff! We truly appreciate your feedback and want you to know that we value your business and look forward to seeing you in the future!
    2 night trip with friends in Dec 2011
    Pat M
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Hilton Garden Inn - Southbank Jax"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great rooms and nice pool located right next to the monorail. The neighborhood was a little sketchy and it was not easy to find the entrance to the hotel and the garage, but once we parked we used the monorail to get around, so it was a piece of cake.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Hilton Garden Inn-- Jacksonville, FL Southbank"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our family of 2 adults and 2 children stayed here for one night. It was very clean and check-in / check-out was easy, especially when prepaid. Room was clean, beds comfy (adjustable firmness for mattresses), service good and location great for us. We would definitely stay here again for a short visit. For longer stays, we prefer somewhere with a kitchenette […] and living room area. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    Jerri B
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Brief but comfortable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We only stayed for one night, but the location was perfect for our trip since it was within walking distance from our event, as well as plenty of bars and restaurants. They also provided complimentary parking on the ground floor of their own covered parking garage with on-site security. Service was great, we checked in early with no hassle and check […] out time wasn't until noon which was great because we didn't feel rushed to get out. Overall the hotel was very clean and a great value for the price. Would definitely stay there again. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2011
    Joe P
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Hilton Garden Inn Jacksonville Downtown"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is a very nice hotel. Clean, modern. Parking is around $10/night with free wi-fi. My daughter and I just stayed overnight while en-route to a regatta. The only inconvenience about our room was the air conditioning unit, which is mounted near the window, next to one of the beds. The wall control was set to "auto", so the unit kept cycling on and […] off throughout the night (as it should for an "auto" setting). However, the unit would wake me up every time it cycled on. In hindsight, I should have set the control setting to "on" which would keep the fan blowing all the time, while still cycling in the background between "cooling" and "not cooling". Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    Eddie M
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Very nice hotel in convenient location - Great value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great rate on this hotel which was very nice. I was only disappointed that we were in and out in less than 14 hours! I wanted to stay - the bathrooms were nice, bed was comfortable, staff was friendly. If business or leisure takes me back to Jacksonville, I will definitely stay here again.
    Genuine Expedia guest review
    Business trip
    Oct 17, 2011
    Jackie P
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good
    "The Hilton Garden Inn - Jacksonville"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      5.0
    I thought the hotel and room were very clean and looked pretty new. The decor was nice and modern. The front desk person when we first arrived was not very professional or service oriented. He didn't even bother to look at us until I said something to him, and even then didn't bother giving us much eye contact. He seemed bored and wasn't very helpful […] or welcoming. The air conditioning units inside the room was VERY loud, and made it hard to sleep - even with the earplugs provided. There was a run down bar/club across the street that played loud rap music until late into the night. Read more
    Genuine Hotels.com guest review
    2 night business trip in Sep 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Ybor City's - Perfect Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were right in the Middle of Ybor City. We were with in walking distance of fine dining, trolley system, river front via trolley system, and a multitude of conference areas.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    David W
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Very clean with large rooms"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed for 2 nights. The rooms were large and very clean. The pool was clean, as was the lobby and hallways. Our only complaint was that it was hard to get to and a little too out of the way.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    2.0 / 5
    Fair
    "Parking and breakfast accomadations"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    It was never mentioned during booking or checking in that I had to pay for hotel parking. I have never gone to a hotel and had to pay an additional fee for parking. The breakfast buffet is $12.95, which is not worth it's price because simple things like strawberry jelly, bisuits, and turkey sausage was not avaible.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Hilton Garden Inn Jacksonville"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were in town visiting a friend at Baptist Medical Center and were quite pleased with the proximity of the hotel to the hospital. If you're counting on getting any sun while swimming in the pool in the afternoon, don't. The pool is in the hotel building's shadow most of the day.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Good overall.
    Genuine Hotels.com guest review
    2 night business trip in May 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Nice and new but..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    This hotel is still experiencing some opening pains but otherwise was very good. At 2am the smoke alarm goes off for no apparent reason. Otherwise it has very clean and comfortable rooms.
    Genuine Expedia guest review
    Other trip
    May 17, 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The Hilton Garden Inn was close to everything I needed to visit , It was nice and clean. The only complaint I had was the mini fridge didn't work.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2011
    Amy M
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    2.0 / 5
    Fair
    "Where's the Earplugs?!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful brand new hotel for a great price, what's better right?! Well, when the sun goes down the noise comes out! This brand new hotel is right across the street from a CLUB (isn't this against some zoning law?) & is within less than a mile away from a TRAIN TRACK that consistantly stops & blows its horn every 30 minutes. Would not recommend this […] hotel if you want a good night sleep! Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    Alana F
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    4.0 / 5
    Excellent
    "Great location-close to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very nice, clean, and convenient. The only problem was that there was trains that would run several times through the night. I would recommend the Hilton Garden Inn Jacksonville Downtown.
    Genuine Hotels.com guest review
    2 night trip in Mar 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding
    "Beautiful and Comfortable Room I loved my stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is beautiful and the staff is wonderful. I was staying overnight for a running event the next morning. The room was so comfortable it didn't feel like I was in a hotel room, it almost felt like I was staying at a friends house. The bed was so comfortable! Everything was clean and the bathroom was a great size. In the morning, I came downstairs […] and wanted to purchase a banana (to eat before my race), but to my surprise they had already made little brown bags up with a water, banana, and a granola bar to give to the runners staying at the hotel. It was perfect! I ended up getting back to the room later than expected and they were kind enough to extend our check out an hour to allow me to clean up before getting back on the road. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    Kristen
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2011
    A Traveller
    US

    Hilton Garden Inn Jacksonville Downtown/Southbank - Jacksonville
    3.0 / 5
    Good
    "Reason we stayed"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    After first not being told by hotel.com who book our stay that there would be no 1st floor rooms available due to repairs. I checked on in, then was not told about the air adjustable beds. just to wind up with a horrible nights rest on a bed that In could have adjusted if I had been made aware!! Anyway Rose at the desk the next morning, with her GREAT […] ATTITUDE saved me from checking out by comping breakfast for us and moving us to a new room after explaining the adjustable bed valves. Along with great service in dining from Pidro, our stay got much better than the way it started...I will stay at this property again, because of Rose and Pidro's great P.R. Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2010
    Johnny C
    US
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