Im looking forward to staying here again. The staff was awesome!!!!Genuine Expedia guest review
Good experience overall, I would recommend to others.Genuine Hotels.com guest review
"MWUGL Grand Session"
I was very pleased with my stay. The staff was amazing and very accommodating to my sister who is in a wheelchair.Genuine Hotels.com guest review
No complaints, clean hotel, perfect location. On site food abs bar!Genuine Hotels.com guest review
The hotel is very nice and clean. The beds are very comfortable. Rooms were quiet!! The hotel was quite full. The hotel staff was so nice! I would recommend this hotel to everyone. Thank you for a great stay!!Genuine Expedia guest review
"Nice hotel, border line neighborhood"
The hotel is beautiful but the neighborhood is on the borderline. Nice downtown area a mile away with restaurants and shops. Also address did not work in my GPS.Genuine Hotels.com guest review
"Close to the family we can to visit"
Very satisfactory, but paint was peeling off the ceiling in the room. Check in and check out were handled very efficiently and was very much to my liking.Genuine Hotels.com guest review
"Nice hotel, close to a neat up-coming part of town"
Location was great, very close to San Marco, a neighborhood with great restaurants, and very close to the waterfront for water taxis. Comfortable room, good food (not included with the stay). Only complaint is that the pillows are WAY too puffy. Got a sore neck sleeping on them.Genuine Expedia guest review
"Florida Theater Concert"
Paying for parking was a surprise. Road construction in the area made it difficult to navigate, especially since unfamiliar with Jax. Friends received a fruit basket, yet it as our anniversary. Comment made when reservation made. Oh well!!!Genuine Hotels.com guest review
Very friendly staff! I would stay here againGenuine Hotels.com guest review
"Home away from Home"
Since we had a car the hotel was convenient to our meeting. Train whistles did interrupt our sleep and others. The room was clean, the staff was very, very nice and all in all it was perfect.Genuine Hotels.com guest review
The bed was too hard. No give at all . Room was nice great view . Less than five minutes from downtown.Genuine Expedia guest review
"close to family reunion"
Excellent.Genuine Hotels.com guest review
"Stayed for gator bowl."
The hotel is nice and conveniently located to the downtown/EverBank field area.. Good breakfast buffet and they have a small lounge/bar area, that is open until 10 pm. Room was clean. Beds were extremely comfortable. The only complaints I have would be that there are no balconies available and they charge $10 per night for self-parking in the parking […] garage. It was raining for alot of the time (the parking garage is across the street) so we got soaking wet every time we went to the car. Read moreGenuine Expedia guest review
"Our go to hotel when in Jacksonville!"
Warm, friendly staff. Go out of their way to make sure you are satisfied with your stay. Easy to get to Metro Park and Jags stadium.... Great little area to eat within walking distance of the hotel.... This is our second stay in as many trips to JAX. Will always use this hotel for any overnight stays for events.Genuine Hotels.com guest review
"convenient and beautiful skyline"
We enjoyed everything about our stay, though it was only 1 night. The reception was great, they were very friendly and accommendating. We would definitely reccommend and stay againGenuine Hotels.com guest review
The pool and spa were closed for some unknown reason. The price of the breakfast buffet was excessive, i.e. Most hotels provide those buffet items as apart of the complimentary breakfast. The bathroom in the room had a very nice layout, especially the shower. Overall, an ok experience.Genuine Hotels.com guest review
"Fun in the SUN shine state"
The overall experience was great! However, I was on the back side of hotel by club; therefore, the music was a bit too loud. The hotel is beautiful, but wish they could just have a continental breakfast also.Genuine Hotels.com guest review
I had a great stay in this hotel. ..the pool and bar was greatGenuine Expedia guest review
"Nice hotel, noisy trains"
We were traveling and had had a long day. The nearby trains made a lot of noise all night long which interrupted our sleep.Genuine Expedia guest review
beautiful hotel,just not sure about the area.Genuine Hotels.com guest review
I thought the hotel was very nice and clean. Parking was very nice in a secure garage. The only thing was that they did not provide room service during breakfast hours. It would have been nice to have that option.Genuine Hotels.com guest review
"A birthday getaway."
They charge for parking unexpectedly and you need the garage because it is in a very Scary neighborhood. The guy at the counter forgot to tell us about Adjusting the comfort of the bed which would have been helpful because the bed was very uncomfortable. I slept terrible. Then they have the breakfast set up like its free but they charge you $12.95 a […] person no matter what you eat. Read moreGenuine Expedia guest review
Location was convenient to where I needed to be. Staff very nice & friendly. The bed was a bit hard for my tastes, but an overall enjoyable stay.Genuine Hotels.com guest review
"Hotel Nice, but not in a great area."
Thursday night was great. In room 712 does not keep out the band noise from the bar across the street. l am hard of hearing and was kept awake until 1:00 when the bar band shut down. Do not get a room on that side of building during the weekend.Genuine Hotels.com guest review
"Berry nice place to rest"
I love the hotel, but the arrival was si bizarre , basically is 2 hotels in one building with no instruction how to go to your right hotel, manager helped us to find my hotel, but one thing about hotel is ....peaceful. Pool and gym are very cleanGenuine Expedia guest review
was a great stayGenuine Hotels.com guest review
This hotel was beautiful. It was convenient to wonderful dining and the staff were great.Genuine Hotels.com guest review
Nice hotel but 10.for parking, 13. for breakfast. No restaurants within walking distance. Bar/Grill not open after 10.00 or even Saturday afternoon. You can walk over the bridge to Jacksonville Landing but it is about a mile and a half. Room a little small for a Hilton Garden. Nice staff. Half the building is another Hilton hotel. Parking might be a […] problem if both hotels full. In general, at this price, there might be better options. Read moreGenuine Hotels.com guest review
A+Genuine Hotels.com guest review
We have always been loyal customers of the many Hiltons there are. This one was also what we expected! Lived it and will definitely add it to our list!Genuine Hotels.com guest review
"picky hotel person"
Good, new property, clean room, but heard loud music from bar next doorGenuine Expedia guest review
"Good location for arena events"
Nice stay, just disappointed that parking and continental breakfast not included.Genuine Hotels.com guest review
We were only there one night...to visit granddaughter at the Wolfson Childrens Hospital. It was close and convenient. The parking garage does not have enough spaces to accomodate guests. Breakfast buffet was OK, could have used more refills and fresher items. Coffee was not good, much too weak..Genuine Hotels.com guest review
"Close to family"
the hotel was great,the location was in a good place.Being downtown was great because our family was close by.Genuine Expedia guest review
The hotel was easy to find, and comfortable in every possible way!! The staff went above and beyond to help you, and they made sure you felt welcomed!Genuine Hotels.com guest review
"nice place & good location"
Good location near the river, restaurants, shop in the San Marco area. Helpful at the front desk about restaurants and directions. Sunday breakfast not impressive for the price.Genuine Expedia guest review
My husband and I stated there for one night for a football game. The location is great! The hotel was very clean, modern. We will definitely stay there the next time we are in Jacksonville.Genuine Expedia guest review
"Nice hotel - get a room on the interior"
Nice hotel. My original room was on the exterior side of the hotel and there was a band playing at a local bar across the street (pretty late on a Monday night). Thankfully, there was another room available and they moved me to an interior room with no issue. Great service, nice hotel overall. I really didn't understand the daily parking fee, didn't […] seem like a prime location to charge for parking. Read moreGenuine Hotels.com guest review
"Close to Arena"
Quick but pleasantGenuine Hotels.com guest review
"Great place to lay your head"
Very clean, very new hotel . We just drove 13 hours from Philly Pa , we just wanted a clean , bed bug free hotel . They are not @ this time on the bed bug registry which to me is very important. The down side is they , and the reviews tell you nothing of the $9.95 parking fee for the garage next to the hotel ( not a great neighborhood ) Also they have […] a lovely resturant , that food is decent and they even have a kids menu. It serves dinner till 10, the service is on the sucky side, the food was quite tasty but severely over priced. But again we were thankful for a clean, bugless, decent resturant . It was all about conveince . Read moreGenuine Hotels.com guest review
"Close to The Landing and Metropolitan Park"
The hotel was clean, comfortable, nice flat screen T V. We had a great time. First time staying there. Will return.Genuine Hotels.com guest review
Everything was fine from betinning to end, would stay there againGenuine Hotels.com guest review
"Weekend get away"
Doors were constantly slamming throughout the night in our hall. Sounded like a man and woman arguing late one night outside the hotel. Rooms are not very sound proof!!Genuine Hotels.com guest review
Great staff. Across bridge from downtown Jacksonville. 20 minutes to beaches, great place to stay for Jags Footbal game (Bus shuttle close by)Genuine Expedia guest review
"Wonderful place to stay"
I enjoyed the spacious rooms, the comfy beds, the friendly staff and the delicious breakfast offerings.Genuine Hotels.com guest review
"AN OK HOTEL"
AN ACCEPTABLE/BETTER HOTEL THOUGH THE EATING/DRINKING WAS NOT TRIEDGenuine Expedia guest review
Super god og imødekommende service ved checkin. Hotellet ligger i udkanten af byen, men lige ved siden af går et gratis tog til downtown. Restauranten på hotellet var med lang ventetid. Lækkert værelse. Ulempen var, at der ligger en togbane tæt på hotellet, og toget tuder i hornet hver gang det kører forbi, også om natten.Genuine Hotels.com guest review
Absolut empfehlenswert - Lage, Service, Komfort! Gerne wieder.Genuine Expedia guest review
"bien ubicado y con fácil acceso"
Fue agradable y mejoró tras la primera impresión de que se encontraba en un lugar algo desolado. Su ubicación cerca al skyway, museo de ciencias y al downtown y riverwalk me parecieron estupendas. Deberían facilitar el ingreso a las zonas de descanso de las suites contigua. Lo encontré muy limpio y ordenado. Definitivamente podría regresar.Genuine Hotels.com guest review
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