This was not actually the Comfort suites that I thought I was booking into. There is another one closer to the Daphne, and the bay area. However, this hotel was very nice and we were completely satisfied. The only complaint is that the shower running in the room above was clearly heard in our room. The staff was very helpful and attentive. The blueberry […] waffles at breakfast were good. Read moreGenuine Hotels.com guest review
"Convenient to I-10, clean and comfortable"
The room was exactly what we needed - a one bedroom suite with a comfortable king-sized bed and pullout sofa. There were not sheets for the pullout in the room when we arrived, and after calling down to the desk we were advised to come down and get them. This is my only (small, teeny tiny) complaint - It would have been nice if housekeeping had brought […] them up to us. The free breakfast was a nice perk. The food was mediocre, but it was as good as you expect at an interstate access hotel. Considering the rate, our family was very happy to spend the night here on our way to our destination. Read moreGenuine Hotels.com guest review
"One nice place"
Front desk personnel was excellent, very friendly and helpful.Genuine Expedia guest review
"Not what I have come to expect, but acceptable..."
I was a late arrival (around 10:00 am). Staff was quick and friendly. Arrived in my room that was warm and muggy. Check the air-conditioner that was blowing semi-cool air, but after 20 minutes I had already come to the conclusion that it was not going to get better. Attempted to call the front desk twice with no success. Got my clothes back on pack […] up my stuff and went to the front desk. The clerk was on a personal call, but quickly jumped off after noticing me. She apologized and got me another room that worked well. Room was clean and would stay their again. Read moreGenuine Expedia guest review
"Great service, staff, hotel experience"
Convenient location. Close to restaurants, shopping, fuel stations. Close to Mobile Bay, beaches. Half an hour to Gulf Shores Beach and Orange Beach. Very clean and fresh smelling. Just comfortable!! Hot breakfast was excellent and just a perfect way to start the day. Having warm cookies by the front desk 24/7 was just great hospitality.. The staff […] were always smiling and ALWAYS went the extra mile to ensure that we were happy and comfortable there. Including carrying our luggage in!! Wow! Outdoor pool and spa was clean, sparkling & enjoyable. Most of the time we had it all to ourselves. We also brought our lil dog and those who have pets are on the first floor which was wonderful! I loved staying there and will again when I revisit the area. Overall a truly wonderful experience!! Read moreGenuine Expedia guest review
"You get what you pay"
You get what you pay. The hotel charge us for a fee that expedia never said that will be charge.Genuine Expedia guest review
"You get what you pay"
You get what you pay. The hotel charge us for a fee that expedia never said that will be charge.Genuine Expedia guest review
"Nice stay in Daphne"
This Country Inn seemed to be recently renovated with nice furnishings. Close by to interstate and shopping.Genuine Expedia guest review
"Nice place. Horrible internet."
The stay was great; however, the internet is absolutely horrible. Even if you just need the internet for checking email and browsing -- it takes forever. This was problematic for us because we rely heavily on internet for our business.Genuine Expedia guest review
"Good for overnight"
As others had written, it is right off of the highway, so convenient when driving through the area on a road trip. It's nothing fancy, but comfortable, allows pets, and has a decent breakfast. They have ingredients for make your own breakfast tacos that sets it apart from other free breakfast bars.Genuine Expedia guest review
"Fine for an overnight stay with no frills."
Hotel was fine for a quick stop in Mobile en route home from vacation; the La Quinta we stayed in on our way to FL was much nicer for the same price. Unfortunately it was full so we stayed here. Nothing incredibly poor, but lobby & elevator smelled of smoke (sign says smoke-free bldg) and our A/C unit was noisy when it ramped up. If I had paid $20-$30 […] less I would've been more forgiving. It was fine, but again, no frills or excellence here, just adequate. Read moreGenuine Expedia guest review
"Excellent value, very nice hotel!"
We stayed for two nights to explore Mobile and Gulf Shores. We were a short drive from everywhere and had plenty of things close, too. The young lady working the front desk made our stay a pleasure. Very professional. We looked forward to coming back "home" in the evenings.Genuine Expedia guest review
"Great spot to stop while traveling."
Convenient location near the expressway. Easy off and back on. Staff was very friendly and helpful. Lots of good restaurants nearby. Good breakfast with fresh fruit and oatmeal.Genuine Expedia guest review
"Nice for the price!"
Great hotel for the price. Clean rooms, friendly staff, and a nice hot breakfast. Easy Interstate access. Only complaint was that the water pressure in the shower was rather weak. Otherwise, it was great! I would definitely stay there again.Genuine Expedia guest review
Staff were friendly, free breakfast was outstanding, good location easy access to hwy on and off, good restaurants close by.Genuine Expedia guest review
"Great Value with a Plus"
Great Value! Clean and comfortable and the buffet breakfast is the best I have seen in a hotel of this class - omelets, french toast, hard boiled eggs, herbal teas, hot waffles, along with the normal fare - juices, fruit, yogurt, coffee, milk, cereal, etc.; and to top it off, no disposable plates and cutlery! An excellent stay.Genuine Expedia guest review
"Review from a Single Point of View"
For value to price this was an excellent hotel. I knew it was right off the freeway but the noise level was low. Clean neat room with a comfy bed and great pillows. Yummy choices for free breakfast. Very friendly and accommodating staff. I would definitely come back again.Genuine Expedia guest review
You cannot get a good nites sleep when you do not have 'Good" "PILLOWS. The hotel said they did not have anymoe pillows. They would have been the same as rocks.......................Genuine Expedia guest review
Response by Comfort Inn & Suites We are very sorry to hear about the problems you encountered. We understand how frustrated you must feel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
"Great place to stay."
I was very impressed with this hotel and its staff. I would definitly recommend this hotel to anyone!Genuine Expedia guest review
The location of the hotel was very convenient. We would recommend it!Genuine Expedia guest review
"Nice Little Visit"
We stayed 3 nights at this hotel, and were very pleased. It was clean, convenient, and attractive. The staff could not have been nicer, and they were very accommodating. I prefer staying at a Hampton Inn because of the great beds and breakfasts, but this hotel had pretty good beds and a pretty good breakfast. Because the weather was terrible (flash […] floods and constant storms), the hotel had some trouble with the wi-fi and alarm system, but I think the weather was too blame, and it did not disturb us. The weather was too bad to try the pool, but the entrance and parking worked very well in bad weather. We came up to visit our 24 year-old son in his new job, and found the location great for shopping and eating out, plus the lobby was a cozy place to sit and visit. Read moreGenuine Expedia guest review
"Just what we needed."
The rooms were big and clean and we got exactly the rooms we had reserved. The breakfast area was small but there was a good selection and make your own waffles. The hotel is located right off the interstate so it is very convenient but there wasn't an issue with traffic noises. If we are ever in the area again and need a place to stay, this will definitely […] be my go-to hotel. Read moreGenuine Expedia guest review
the checkin staff was grouchy and the fridge didn't workGenuine Expedia guest review
This hotel was relatively new and consequently without maintenance issues. There were some problems when the staff was presented with issues out of the ordinary such as switching rooms when our family of 4 was booked into a room with a single King-size bed instead of two queen beds. I was forced to leave my keys in the room and leave without formerly […] notifying the front desk when I realized the desk clerk was facing a situation with a guest that they did not know how to handle. There did seem to be areas where no one on the staff was responsible for upkeep such as the public restrooms. The continental breakfast was well prepared and presented and the maid service was excellent. The pool also seemed very clean and well maintained. All staff members were friendly. Read moreGenuine Expedia guest review
I was surprised how clean, well-maintained and "homey" the place felt. The value for what I paid was exceptional. The bed - whoa! You won't stay awake long.Genuine Expedia guest review
"Overall great place for the money!"
For the price, it is a great place to stay. Very clean and comfortable! The continental breakfast was "ok" but other than that great stay!Genuine Expedia guest review
I had an exceptional time and stay.Genuine Hotels.com guest review
In the heart of shopping and fine restaurants!Genuine Hotels.com guest review
"Worst hotel I have ever stayed at"
Had to wait for room to be cleaned. Staff was horrible and breakfast was terrible. Will never stay here again.Genuine Hotels.com guest review
"Location Spanish Fort"
GPS and road signs make you think you are in Daphne but the local people say your in Spanish Fort. Malt waffles are great. Good free breakfast. Location across the street from good shopping center. Next to I 10. Got a couple of warnings about Mobile 14 miles away.. Don't visit at night etc. Overall good place to stayGenuine Hotels.com guest review
"Poor, poor service and dirty rooms!"
Such a shame that they have a new hotel with people who couldn't care less about the service they are providing. This includes the front desk clerk, housekeeper and the person in charge of the "continental breakfast." Our first room had blood and urine in the restroom and things tossed about. My husband stayed back to look for a body while I went to […] request another room. The next room was okay but the remote had been stolen, they left us a partially used conditioner and lotion and they forgot to put pillowcases on the pillows. We decided to visit the heated pool which was ice cold (so we just put our legs in the hot tub instead). There was a guy in the parking lot outside the fenced pool smoking a crackpipe. We decided it was best to get out of the pool but there were no towels. We made it back to the room to search for the remote. Not a good idea...we found used tissues jammed between the nightstand and bed and hair at the head of the mattress. How hard is it, really! My husband went to request a remote at the front desk but she was unable to assist. So, finally, my husband asks to go back into the bloody room to get that remote. We bypassed the "hot continental breakfast" for the Cracker Barrel across the street and got the heck out of there. Read moreGenuine Hotels.com guest review
"Clean but enough staff"
Checked in around 10:30 pm on a Friday night. Very noisy lobby. Got to room and 3 ladies were sitting outside our room folding laundry for sports team. Had to move laundry before we could enter our room. Next morning breakfast area was noisy and not enough food with another 11/2 hours to serve. Left for the day cam back around 9:00 pm our room had not […] been cleaned at all. We had to go downstairs to get towels for our bath. Next day very same thing happened. They need more staff to satisy guest needs. Read moreGenuine Hotels.com guest review
"GREAT TRAVEL HOTEL"
Very new hotel. Great location across from the Eastern Shore Center. Numerous restaurants adjacent to property. Very safe area. A great value.Genuine Hotels.com guest review
Good value. Great location.Genuine Hotels.com guest review
Overall friendly staff and nice hotel. A few hairs on bathroom floor (not ours) but otherwise clean. Full hot breakfast makes an excellent value for my family not usually found in this price range. Location convenient for our needs; right off I10 but not close enough to be noisy. Wi-fi was very slow and no chair at desk in room, but otherwise no complaints. […] We will be back at this hotel when we return to town Read moreGenuine Expedia guest review
Very accessible right off the highway. Staff friendly and hotel has a nice atmosphere. Good size rooms and comfortable.Genuine Expedia guest review
"First Rate Hotel"
Only spent one night en route to Daytona Beach but every aspect was great. Quick, smooth check in, spotless room and very comfortable bed. Breakfast layout had plenty choices and the food was great. Rate is a bargain.Genuine Hotels.com guest review
Very nice hotel. Everything was great.Genuine Hotels.com guest review
The Hotel was clean and the staff was very friendly and helpful.Genuine Expedia guest review
"Not to shabby, but..."
The pillows smelled bad, other than that all good.Genuine Hotels.com guest review
I have stayed at this hotel twice now and both times it has been a nice experience. I travel often and this is one of the best i have stayed at for business or a short weekend. The staff is really nice and the rooms, exercise equip and breakfast area are great.Genuine Hotels.com guest review
We were supposed to have had two rooms with two queen beds with a rollaway bed in each. They were supposed to have been adjoining also. We did not have that when we arrived. We had to get two rooms with a king size bed and a queen couch. We did not get any rollaway beds and we had to go and buy with our own money a air mattress. The breakfast was not […] ready in the morning and the people fixing the food complained about people being there. Read moreGenuine Hotels.com guest review
I took my family on a mini vacation to Gulf Shores. We stayed here & loved it! The beds are super comfortable & the b'fast was good. The beach was only a 40 min drive & we didn't have a outrageous hotel bill. Only problem was 1 washer & dryer for guest to use.Genuine Hotels.com guest review
"Very friendly staff"
Very friendly & helpful @ check in. No extra toilet paper in room. Found pop bottle behind curtain. Overall happy with room.Genuine Expedia guest review
"Short stay - very convenient"
We were staying with friends overnight in Alabama, the country inn was conveniently located on the highway. As we're from Australia we always look for accommodation that is easy to get to and close to highways. The staff were very friendly and helpful. We had to check very early in the morning so didn't have time for the continental breakfast that is […] included in the price, we were pleasantly surprised to find that the hotel provides a "to go/take away" pack for early starters, which was very nice. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place convenient to shopping"
12/04/13 BWigfield Mobile, Alabama
Check in was quick and easy. Hotel staff were friendly. The room and hotel in general were clean, modern and well-maintained. The temperature controls in the room left something to be desired. Instead of a thermostat where you could set a target temperature, there were only "hot" or "cold" and fan speed settings. It would get too hot so we'd switch to cooler. Then it was too cold so back to heat. It didn't help that it's the time of year when the nights are cold and the days are warm, though.
"Great and Pet Friendly but Complicated Billing"
11/04/13 lrice422 Tuscaloosa, Alabama
I really liked this hotel. We were in town for a friend's wedding and this was the only place that would allow us to bring our dogs. The room was clean and the hotel looked brand new. Comfy bed too. The breakfast was much better than other hotel breakfasts I've seen. The staff was also really friendly. This hotel is also in a really nice area. There are shops and restaurants across the street and it allows easy access to the highway. My one complaint is the billing - I have no idea what is going on with the billing. The hotel gave us a receipt listing a completely different (lower) price than what was actually charged. Also, if you book through their website there is a booking fee. Excuse me? I self-booked and was charged a fee for that privilege? So, now we are having to call and straighten this whole mess out which slightly taints an otherwise perfect stay.
"Hard lumpy pillows"
08/25/13 IslandHoppingAgain Englewood, Florida
This hotel is okay if nothing else is available. The 'chicklet' sized pillows on the bed were hard and lumpy (with big lumps). There were two queen sized beds and all 6 pillows were the same way. The bed was comfortable enough, but who can sleep on pillows like that? The person who made the beds had to know how hard and lumpy they were. Oh, and the comforters on the bed also had big lumps all over them (but they weren't hard). Wish I had taken pictures of them. Something in this room made my allergies act up and I spent hours in the middle of the night with eyes and nose streaming. I think they need to change the filters in the AC unit. We had the AC on but the air in our room felt wet all night. Anyway, I had an awful nights sleep here. The breakfast was just okay. The scrambled eggs were way too salty, so I stuck with yogurt, fruit and coffee which was good. We stayed only this one night and went to a different hotel for the rest of our stay. I would not recommend this hotel.
"Clean Room- Average Customer Service"
08/01/13 Lisa B Soddy Daisy
We were in town for a graduation and stayed at the Country Inn & Suites on the other side of the Mobile Bay. It was a little out of the way, but as a Carlson Hotel employee, we like to stay at the companies hotels when possible. In checking in on a Thursday evening I was taken care of as a side thought to the front desk staff who seemed to be more interested in two gals who wanted a $10 charge off a credit card. Friday morning at 8AM we opened the door to carpet workman banging and gluing! The fumes coming into the bathroom- Aughhhh! Had slow draining sink & tub, but maintenance took care after we identified the problem. Service and staff were just average. Country Inn & suites is know for being your home away from home so I was a little disappointed in just being treated average, especially during tourism season! I hope the owners will do a training in customer service! Good Morning, Glad you're here and glad you came cost nothing!
"Awesome service and wonderful hotel!"
We were traveling to New Orleans and decided to stay at this hotel. Great choice! They only had one room left which was a suite and pretty spacious. Within 10 minutes of us checking out the room, the front desk staff called to make sure we were satisfied with the room. It was a very clean and modern room for the price. I would recommend this hotel to anyone. The location is perfect and close to everything. Definitely would stay again.
"Very clean and pet friendly"
07/11/13 Debby520 Lakeland, Florida
No pet odors.. Very well maintained. Close to restaurants and shopping.. Pleased with our stay and would stay again. Nice outside picnic area. Felt safe walking alone in the area. Clean rooms and beds were comfortable.
"Good stay. Worth the price."
07/08/13 King S Daphne, Alabama, United States
Nice room. Comfy bed. Amenities were standard. Fairly friendly hotel staff. Hotel store a bit over priced. No bugs or loud guests. Family friendly. Wifi was a bit slow. Had to keep signing in if I didn't use it constantly. My only true discrepancy was the elevator use. Being that there is a pool. There was a good amount of water on the floor leading up to the elevator and inside. So at all times of the day and night you are likely to slip. Not good. Almost fell myself running to the car in my flip flops. They should require guests to dry completely off and wear sandals as they return to their rooms. I would stay here again.
"E!njoyed our stay"
06/24/13 onthego5135748 Gurley, Alabama
Nice ,clean, friendly staff, comfortable beds. All in all, a nice place to stay. A thank-you travel bag was given when we checked out! Not a big deal, but a really nice touch. A good location to go to Mobile, Fairhope, Magnolia Springs and Foley and get back in a short time.The breakfast was good and really loved that the t.v. was set on our favorite news channel.Given the opportunity, we will return.
06/13/13 PJRW Opelousas, Louisiana
This hotel is decent. The staff is friendly, complimentary breakfast good, room was clean and tidy. The carpet could use a steam clean as my feet were a bit dirty after walking on it. It did not feel dirty though. We would stay here again. It is close to a shopping center, near I-10, 20 minutes from Fairhope, and 45 minutes from Gulf Shores. I got the room on a last minute special at a great price so it made it even better.
"Trouble with WiFi"
06/11/13 Syndi C Carlisle, Pennsylvania, Usa
The hotel is brand new. The rooms are decent, and the service is great. Unfortunately, the Wifi in our extended-stay suite is so weak that we can't maintain a connection for more than a few seconds. So, it is off to the lobby every time I need to use the Internet, which is terribly inconvenient since we are staying here for a full week.
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