"Centrally located hotel with nice perks but...."
Good for overnight stay but rooms are certainly nothing special. Some nice ammenites offeredGenuine Expedia guest review
"clean and friendly, breakfast was just 'ok'"
The hotel was clean and friendly staff. We only stayed 1 night and it was a great value for the price.Genuine Expedia guest review
The hotel was very nice, the staff was friendly and answered all my questions about the surrounding area, the free breakfast was actually good compared to most hotels. I will definitely stay here againGenuine Hotels.com guest review
Upon checking in I was given a handicap room located next to the elevator. Since I'm not handicapped and would prefer leaving the room for a person who would need it I asked if I could be moved to another room. Since capacity was low the clerk at the counter agreed to move me. The room I was moved to was a room located next to the vending and ice machines […] on the second floor. Every time someone visited the vending machines it sounded as if the person was standing in my room and it was hard to get to sleep. I might also add this room was located directly above the lobby and breakfast room as well. At approximately 1:26 in the morning I was waken by a visitor in the lobby and of course found it difficult getting back to sleep. I was again awaken at 5:42 as breakfast was being prepared in the breakfast room directly below me. What I find miserable about the stay was the selection of the room by the clerk to move me from an area that was potentially going to keep me up (being next to the elevator) to a room as mentioned above that obviously kept me awake. Since capacity was low there was no reason to move me to a potentially bad environment. When I left the next morning I was asked how was my stay and as I explained here I also explained to the clerk. The response was I'm sorry to hear you had a bad stay and made no other means to compensate me for a miserable experience. Obviously I will not be returning. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson, Tyler South We regret to hear about your disappointment in the room you received, especially since it was nosier than you would have liked. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us at Corporate Customer Care, so we may discuss your accommodations in detail.
"Business and family accomadations"
Great staff, clean comfortable rooms. Very satisfiedGenuine Expedia guest review
"Great location, but beds too soft"
Good breakfast, great location. Beds are too soft and window curtains can't close all the way because of the A/C unit right below the window. Room might be too bright for those who like to sleep in complete darkness. Since bed comfort is utmost important to me, I'll only rate this 3 stars.Genuine Hotels.com guest review
Price includes many free amenities (including breakfast, happy hour, and wifi) and is located near many restaurantsGenuine Hotels.com guest review
We had a great time! The staff was friendly. The breakfast was good and we had a great time swimming. We will go back.Genuine Hotels.com guest review
"Nice Place to Stay"
The rooms were nice however our non-smoking room smelled like stale ciggarettes. The indoor pool was nice and warm and my kids really enjoyed it. The only trouble we had was how paper thin the walls are. Got a few complaints on my kids being loud and also had to call in on the people above us. Would go back if I needed too!Genuine Hotels.com guest review
"Great room, good service"
I think we were upgraded ... I did not know that county inn had a suite...we had a sitting room separate from the bedroom. Very nice and very handy. The breakfast was also better than other country inn's that I have been to. On the whole a very positive experience.Genuine Hotels.com guest review
Can be hard to see from the loop but in a good location. The breakfast buffet is very good. Pool and hot tub were very clean.Genuine Hotels.com guest review
"Country Inn Rating"
The hotel was very nice. The staff provided great quality service and the cleanliness was amazing!Genuine Hotels.com guest review
"Nice, clean, comfortable, 1 unusual problem"
Nice, clean, comfortable. We didn't have a chance to visit the breakfast, but I heard it's great. We did have 1 problem, we stayed in 139, we had hot water that night, but not in the morning. My wife was quite upset, as you can imagine. The front desk did offer to let her use the room next door, but we didn't have time.Genuine Expedia guest review
Enjoyed the stay, would definitely go backGenuine Hotels.com guest review
"Family friendly, very relaxing, hotel"
Only stayed there 1 night, but that was more than we needed to see that this was an outstanding hotel. Indoor, heated pool on a winter night, and plenty to eat for breakfast, what else do you need?!Genuine Expedia guest review
Staff was very nice and room was very clean. My only concern was the really loud air conditioner.Genuine Expedia guest review
"A very good stay"
There were a lot of plumbing noises. It could have used more countertop space next to the sink. We had a lovely, clean room and a very nice hot breakfast. Enjoyed our stay. It was handy on a main highway.Genuine Hotels.com guest review
"Very nice front desk staff"
This hotel was very nice, the staff at the front desk was friendly, helpful and polite. The one bedroom suite was comfortable. Would definitely stay again.Genuine Hotels.com guest review
"Will stay again"
Nice place to stay. Loved the lobby and Christmas displayGenuine Expedia guest review
"close to family"
very nice stay with breakfast will stay againGenuine Hotels.com guest review
"A great bargain in a good location for all."
I rented 3 rooms for my family. One room's heater was malfunctioning and they immediately moved us to another room and apologized for any inconvenience. The rooms were all very clean and the staff was very helpful.Genuine Expedia guest review
Very clean looking and smelling. Liked it a bunch.Genuine Hotels.com guest review
Great quality of room and service. Good breakfast buffet with real plates, spoons, knives and forks. An absolute rarity in the US Hotel scene!Genuine Hotels.com guest review
Hotel was nice clean and comfortable the manager amber went out of her way to make us feel welcome and see that our stay was great.Genuine Hotels.com guest review
Very nice- a little bit of a distance from Canton , but not too bad. Plenty of restaurant choices nearby. A little hard to locate from the road the first time and after dark. Would stay here again.Genuine Hotels.com guest review
"Home away from home."
I have stayed there several times & will continue to use this hotel.Genuine Expedia guest review
It was very awesome room clean and breakfast very good. Will stay there again when we are in the area.Genuine Hotels.com guest review
Really liked the atmosphere here. Breakfast was great. More hot foods than some competing hotels. Hotel was a little hard to locate, but once found was very simple to get in and out of. Would go back.Genuine Hotels.com guest review
"Quick, Clean ,Friendly, Easy"
Loved the Location close to everything, Check in was Fast, Room was Clean and beautiful, loved the queen beds sleep like a baby, Lots of parking near room had a great stay, I am booking another stay with Country Inn and Suites in College Station this weekend, we liked it so much. ThanksGenuine Hotels.com guest review
close to Garden EstatesGenuine Hotels.com guest review
"Maybe the best in Tyler"
Excellent hotel in the south Tyler area. Last time I stayed at a cheaper hotel in central Tyler and it was ok, but online reviews say the cluster of hotels in central Tyler are subject to a high rate of auto breakins. Decided to spend a bit more and play it safe here. Great choice - lots of good restaurants nearby. We walked across the street to Cheddar's […] and there is also a Mexican restaurant right on the hotel driveway. Very nice lobby with an open stairyway (or of course an elevator#. One of the best free breakfasts I have ever seen. Friendly desk clerk #who even called the room after I checked in to make sure everything was ok). This hotel would be my first choice if I ever return to Tyler. Read moreGenuine Expedia guest review
"Clean, good location, great FREE breakfast!!!"
Very CLEAN!!! Nice pool area and good location. Mall and Tyler Zoo is nearby.Genuine Expedia guest review
"Nice hotel...minor issues"
This is a nice hotel for the price. The rooms were clean, the service was great, and the breakfast was great with a nice variety. However, I have stayed at this hotel several times and have noticed a slight downward trend of a few things. The pool was not as well kept as it used to be....it was slimy on the walls. Also, the hot tub doesn't bubble anymore...we […] were told that the thing that makes it bubble had broken and since they had had complaints by some of the guests that it was too bubbly...they just didn't replace it. Really? That just doesn't ring true to me. Also, no more free cookies in the lobby. I will admit these are trifling. I am just hoping that the downward trend doesn't continue as it seems to with so many other hotels these days. Overall a very nice hotel. Read moreGenuine Expedia guest review
Great Hotel for the price. Will be staying there again soon.Genuine Expedia guest review
"Great Hotel, easy access to Tyler hospitals"
Very nice hotel. A bit difficult to find the driveway off Broadway. Once you find it though it's a great place to stayGenuine Hotels.com guest review
"Matched our specs perfectly"
Great staff, very quiet, excellent breakfast. Asked for room remote from pool---room was as far away from pool as possible--could not have been better overall.Genuine Hotels.com guest review
"close to good restaurants"
It was very exciting for us and comfortable for a one night get-away. really look forward to doing it again soon, and tell others about the place.Genuine Hotels.com guest review
Very pleasant place to stay. Of course I find with most hotels the soundproofing could be better. The staff was friendly and they even called the room shortly after I got in to make sure everything was okay.Genuine Hotels.com guest review
"Nice After Long Day"
We stayed here after a long, busy day of family fun. It's everything you would want after a long day with the familyGenuine Hotels.com guest review
"Great place in Tyler"
The hotel was well kept with everything working in the room. The services provided were terrific. including the workout center. Breakfast was top shelf. Not just breads and pastry but also eggs, ham and potatoes. Also had plenty of other items to choose from.Genuine Hotels.com guest review
"A pleasant weekend stay."
This hotel is an excellent value. We were in town for a weekend and wanted a budget priced hotel with a hot breakfast. The hotel met or exceeded our requirements as it was extremely clean, the room was spacious and updated, and the staff went out of their way to make sure we were satisfied. We did not realize that the hotel seems to be in the middle […] of Tyler's restaurant row as there are probably 50 restaurants within a mile radius. There is also a great hike-and-bike trail about a quarter of a mile from the hotel, for a run in the morning or to walk off all that great restaurant food. Read moreGenuine Expedia guest review
The manager was excellent! I have never seen anyone at any hotel work harder or provide better customer service. Thanks Amber!Genuine Expedia guest review
"Great place for the price"
Very friendly staff and overall a very good experienceGenuine Expedia guest review
This was a awesome hotel inside and out,has plasma tv's in rooms,beds were very comfortable,staff was great and you get a free breakfast and it was great and was more than enough to eat !don't waist your money and stay at another higher priced hotel, this is better than the higher priced hotels in tyler and its very new,the shower were awesome they […] were huge and very fancy and the hotel was close to everything,like wal mart,many restraunt's,target best buy etc! Read moreGenuine Expedia guest review
"We were close to everything that we wanted to do"
I thought the hotel was very nice all except they did not have an outside pool. It was only an inside pool.Genuine Hotels.com guest review
Great place--unfortunately, the beds were extremely uncomfortable.Genuine Hotels.com guest review
This hotel was great! Room was spacious and hot breakfast was awesome.Genuine Expedia guest review
"Very Clean, Comfortable"
I stayed at the Country Inn & Suites for one night on a work-related trip, and it was very nice. The room was perfectly clean and very spacious with good light. The wireless internet worked well. There was a mini-fridge and a microwave, and things were quiet overnight. I got a good night's sleep and had everything I needed. I only have 2 rather minor […] constructive criticisms: (1) the complimentary breakfast included an omelet that was really not good - they would do better to just do scrambled eggs instead; and (2) the bath towels could've been slightly nicer quality - they were the thin, scratchy kind. But, like I said, these are very minor concerns. Otherwise, it was really great. I would stay there again and recommend it to others. Read moreGenuine Hotels.com guest review
"A night out for a couple.."
Wonderful experience at the hotel. We stayed one night and the bed was a very comfortable king bed with nice pillows. The AC worked amazing, we set it on 59* and the next morning woke up at 57* and we were both pleased. We love the cold sleeping atmosphere. Would definitely stay here again.Genuine Expedia guest review
"Good place to stay for "First Monday" in Canton"
Room was clean and every thing functioned as it shouldGenuine Hotels.com guest review
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