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  • Best Western Fort Jackson
  • All hotels in Columbia, South Carolina, United States
All hotels in Columbia, South Carolina, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Fort Jackson - Columbia

33.968207, -80.95304
2 stars
240 E Exchange Blvd, Columbia, SC, 29209-2172 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $69 $62
available on 06/21/13
Price Match Guarantee
4.2 250 5

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    Landmarks near Best Western Fort Jackson

    • Fort Jackson Hotels - Columbia 3.7 miles
    • Williams Brice Stadium Hotels - Columbia 3.9 miles
    • South Carolina State Fairgrounds Hotels - Columbia 4.0 miles
    • University of South Carolina Hotels - Columbia 4.7 miles
    • Allen University Hotels - Columbia 4.9 miles
    • All landmarks in Columbia

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      Reviewed by a Hotels.com guest on Feb 27, 2013

      This guest did not leave a comment.

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    • Country Inn & Suites by Carlson Columbia Airport
      2.5 stars
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      "Had a great weekend!" Reviewed by a Hotels.com guest on Feb 26, 2013

      We stayed at the hotel for my daughter's school trip. Enjoyed the breakfast (biscuits and gravy is a plus!)--wish you offered skim milk. Enjoyed the King/pull out bed room. It was great to have two TVs! The rooms were a bit dry--a cool air humidifier would be nice in each room. Nonetheless, we had a nice time! Thank you!

    • Quality Inn & Suites
      2.5 stars
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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      The only problem we had was that our room was not ready when we arrived at 4:00pm (they were fully booked the night before and were running behind). But we only had to wait 20 minutes, and the staff was very nice. Rooms were nice, and very clean. Good breakfast, as well. Definitely worth the price!

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      2.5 stars
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      "Easy Access, Comfy suite" Reviewed by a Hotels.com guest on Feb 25, 2013

      The stay at Suites was quite lovely, since they had room we were upgraded to a penthouse...which gave my daughter and I comfortable space to operate out of. Their breakfast was awesome with lots of choices. Our stated purpose was to tour USC and the hotel was 7 min, away..very easy to access. recommend!!

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    Overview of Best Western Fort Jackson - Columbia

    Location.
    Best Western Fort Jackson is situated in Columbia and area attractions include Fort Jackson, University of South Carolina, and State House. Additional area attractions include Williams Brice Stadium and South Carolina State Fairgrounds.

    Hotel Features.
    Best Western Fort Jackson has a fitness facility and a seasonal outdoor pool. Wireless Internet access is complimentary in public areas. The hotel features business amenities including a 24-hour business center and a technology helpdesk. Guests are served a complimentary breakfast. Additional amenities include coffee/tea in the lobby, complimentary newspapers in the lobby, and a safe deposit box at the front desk. The property has designated areas for smoking.

    Guestrooms.
    The 59 air-conditioned guestrooms at Best Western Fort Jackson include complimentary newspapers and coffee/tea makers. Beds have Select Comfort mattresses and premium bedding. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch LCD TVs are equipped with cable channels. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. Housekeeping is offered daily.

    Image of Best Western Fort Jackson, Columbia
    4.2 out of 5 Excellent (250 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Was a nice hotel. Pool was not available which stunk because it was hot. Would go back by a Hotels.com guest on 06/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $62
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Queen Beds, Non-Smoking

    One King Bed, Non-Smoking

    One King Bed, Non-Smoking, with Jetted Tub

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pet maximum weight in lb is: 20
    • Maximum number of pets per room: 2
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Minimum check-in age is: 18

    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Designated smoking areas
    • Elevator/lift
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Number of floors - 3
    • Suitable for children
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Total number of rooms - 59
    • See more facilities
      • 24-hour business center
      • Free outdoor parking
      • Free Wi-Fi
      • RV, bus, truck parking
      • Year Built 2000
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • See more room details
      • Air conditioning
      • Cable TV service
      • Coffee/tea maker
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Direct-dial phone
      • ESPN
      • Free local calls
      • Free Wi-Fi
      • HBO
      • HDTV
      • LCD TV
      • Microwave
      • Premium bedding
      • Private bathroom
      • Refrigerator
      • Shower/tub combination
      • Sleep Number by Select Comfort mattress
      • Voice mail
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Concierge desk
    • Fitness facilities
    • Free breakfast
    • Safe-deposit box at front desk
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Business services
    • Technology helpdesk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast.

    Recreation

    Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golf - driving range nearby
    • Golfing nearby
    • Playground nearby
    • Rafting nearby
    • Rowing or canoeing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 20.00 per pet, per night (maximum USD 100.00 per stay)
    • In-room safe fee: USD 1.50 per night
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Columbia, South Carolina, United States
      of
    33.968207, -80.95304
    Hotel coordinates:

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    Area map

    A short guide to Columbia

    Located at the intersection of three rivers, Columbia features the Riverbanks Zoo and Botanical Gardens, recognized as one of the top 10 zoological attractions in the country. Columbia's State House, which survived a Civil War onslaught, marks the center of the city, and the South Carolina State Museum offers the South's most comprehensive art, natural history, and science and technology museum.

    see all hotels in Columbia

    Nearby Activities & Points of Interest

    3.0+ mi

    • Fort Jackson - 3.7 miles
    • Williams-Brice Stadium - 3.9 miles
    • South Carolina State Fairgrounds - 4.0 miles
    • Eugene E. Stone III Stadium (The Graveyard) - 4.3 miles
    • University of South Carolina - 4.7 miles
    • Charlie W. Johnson Stadium - 4.8 miles
    • Allen University - 4.9 miles
    • Carolina Coliseum - 4.9 miles
    • Koger Center for the Arts - 4.9 miles
    • Wilson House - 5.1 miles
    • Columbia Metropolitan Airport (CAE) - 10 miles
    • Sumter Municipal Airport (SUM) - 34 miles
    All hotels in Columbia, South Carolina, United States
    Reviews
    • All (250)
    • Business (21)
    • Romance (0)
    • Family (15)
    • Friends (10)
    • Other (204)
    4.2 / 5
    Excellent

    Score breakdown (from 250 reviews)

    • 5.0
      (111)
    • 4.0
      (98)
    • 3.0
      (26)
    • 2.0
      (8)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.1

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "checking out sc"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Was a nice hotel. Pool was not available which stunk because it was hot. Would go back
    Genuine Hotels.com guest review
    2 night business trip in Jun 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Too many small things wrong, Key would not work so trip to the front. Smoke detector beeped every thirty seconds for an hour, broken bulbs in lamps, broken bar in shower. Pancake machine was not working. Hotel is situated down a road that can not be seen from Highway. Hard to find, Would not stay here again.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    Randy
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Not informing the customer of price changes"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I was not informed of the price change,I extended for a night during the week and was quoted a higher price than normal. They hotel stated the price was higher during this week due to basic Training Graduation ...I'm a soldier and was denied a advertised Military discount...great Hotel, customer service needs more improvement..
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Sfc Williams
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    When we first got there, our floor had not been vacuumed, so we informed the staff of this problem, and they handled it asap. After that, we had no problems. The area is quiet. The hotel was nice, comfortable bed, convient location, and pleasant staff. Breakfast was not appeasing, very slim, we ended up eating out for breakfast. But overall, for what […] we paid, cant really complain. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Diamond Devils Baseball weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very clean and safe. AC worked extremely well and even the hallway was very climate controlled. Only knock is that the pool was out of order and it said nothing of it on the website.
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    Chris
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Great Stay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was clean and comfortable. I would stay there again in the future!
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    JackieB
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    All was well. The staff workers were helpful. The pillows were a bit over stuffed but I realize that some folks like it that way. I just used a bath towel for the night. We will remember BW Fort Jackson for our next time through.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Larry
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was very polite, friendly and accommodating. Our only issue was little things that can be easily fixed. There had been work done in shower area and it was not painted to match, the toilet paper holders were broken and one outlet was loose and sparked when we went to use it. The outlet we addressed with the staff immediately and hopefully it […] was taken care of before next guest. The location was great for the venue we were going to. Would we go back to this location?/ Yes definitely. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Amy
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I thought the hotel was great and will stay there for future events
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Laura
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Great for Army Graduation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is in a great location for graduation from basic training. The staff is friendly and the beds are very comfortable. The breakfast is great and the little lady in charge of the breakfast is so nice. I would recommend this as a place for a family to stay. I read the reviews before Ibooked and I was glad I chose this location. It deserves at […] least three stars and maybe three and a half. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Brenda
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Great value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was clean and comfortable and the staff was very courteous. I would definitely stay here again.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 20, 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Good value for the money"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice renovation, very clean room & bathroom, & comfortable bed. Breackfast looked pretty good, but we didn't eat anything. The only downside was hearing the folks in the above room walking around; our traveling companions said the same.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good
    "for graduation"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    first impression, nice location near army base ,bathroom not cleaned, their were urine stains on the toilet when we check in at 9pm (terrible), not enough towels ,we booked for 4 adults only enough for 21/2. mold on shower curtain,dust on headboards and near night stand 1" thick. 2nd impression- greeted the woman at front desk in the A.M. with the usual […] "Good Morning" no response next morning same thing, back to the bathroom, I put my soap on the little ledge in the shower when I took it down dust on the bottom of the bottle (terrible) I am a Director of Housekeeping/Laundry at a 260 bed retirement community and I would not allow this at all.Only good thing about this place was the discount cost we happen to receive and the continental breakfast Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    ken
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 9, 2013
    paula
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything was great. Enjoyed that the motel was aways from the interstate. Quiet.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    lroot
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Clean and more than adequate hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    We stopped here for the night on our way to Hilton Head. It was only 1 minute off the thruway and surrounded by restaurants. Not great restaurants, more fast food, but plenty of choices. Hotel was very clean and staff was very friendly. Breakfast was more than adequate. There was something for everyone in my family. I would definitely stay here aga […] in. Read more
    Genuine Hotels.com guest review
    Other trip
    Apr 1, 2013
    Lisa
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Great Service"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was very easy to get to, right off the highway, and located near restaurants, gas stations, even a Walmart I desperately needed on my trip. The employees were ALL very nice and accommodating. The room was clean and comfortable. Only downside was the actual room location (right by the elevator so I got to hear everyone coming off) and right […] next to the highway so I could hear 18 wheelers going by all night with their horns blaring (meanies!) But it wasn't too terribly loud, and a cheap pair of earplugs had me sleeping like a baby the next night. Breakfast was adequate. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Much more than expected"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I paid for two rooms. I did request a crib, but the hotel was at max capacity with their cribs all in use. This did not stop us from having a wonderful night's sleep. It was very clean and excellent location. The staff was always willing to go the extra mile.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    orca
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "good for one night"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Traveling up the interstate, I needed a place to stay for a night. This hotel was nice and clean, staff was very friendly. Was fairly quiet for being so close to the interstate, but you can hear any loud noise your neighbors make. (plumbing also) Breakfast was average with hot pancakes.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    After a long day on the road it was a pleasure to kick back and relax in a clean, comfortable room. The pillow top mattress was so comfortable. The front desk staff was friendly and helpful and the hotel location was convenient to many of the most popular restaurants. Great value for your money.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 6, 2013
    Anita
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Great place to rest on way to destination"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    When I first arrived at the hotel at nearly 1am, the woman at the desk was very friendly, helpful, and efficient in getting me checked in. The room was extremely comfortable and clean. The bathroom needed a little repair, but nothing so major as to give us pause about the hotel. Breakfast was very nice, though more fruit options would have been nice. […] :) Saw some reviews on other hotels complaining about lack of low carb options. There weren't tons, but I thought for a free breakfast, the options were more than adequate. We only had time for a short stay, as it was just a place to rest before getting to our final destination, but the pool and fitness area were great to see. Wish we would have had the time to enjoy them :) maybe next time Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    H.B.
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Inappropriate staff"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Staff need to understand not to gossip and discuss coworkers in the lobby within earshot of guests.
    Genuine Expedia guest review
    Other trip
    Feb 15, 2013
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    2.0 / 5
    Fair
    "Not well staffed or well cleaned"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Took forever to check us in .The floors were a mess the bathroom in our room not clean enough and at breakfast yes you can have a waffle and cold cereal but no syrup or milk !!!!!!!
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    Richard D.
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent location and very accesible from major highways.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    S Hull
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good
    "Poor Detail-NO Sleep Numbers HERE-Animal Allergies"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    First off, I am very angry that the booking agent's description of Sleep Number Mattress is wrong because this hotel does not have ANY at this hotel. I specifically paid a little extra than another hotel I was considering because I felt that was worth the money. It was only a one night stay or else I would have called my booking agent to complain immediately. […] Second, this hotel looks pretty on the surface, but there was poor maintenance; Not in a cleanliness aspect, but in a poor do it yourself repair aspect. There was a big, rough, patched hole in the acrylic tub liner. The tub water spigot and the water adjusting handle was loosely attached which allowed both to easily shake when turning on/off water. The one toilet paper holder only had one side to it so that when you tried to use the toilet paper it would come flying off. Lastly, when we first checked-in, we were given the room key to an occupied room. We knew it was occupied because the light was on and two dogs came running to the door. I quickly shut it almost catching the one dog in the door... scared the life out of me. Additionally, I woke up with very puffy eyes and eyelids which indicated that every room is pet friendly since I have cat and some dog allergies. Read more
    Genuine Hotels.com guest review
    Other trip
    Dec 18, 2012
    Linda
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a very clean room and very quiet room.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Almost a perfect A, except for the circuit breaker trip, preventing us from having breakfast. Bummer. Wasted too much time for them trying to turn things by on. Had to go without breakfast due to that
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Hospitable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had a comforable stayand were made to feel at home. We very much appreciated working with us when ourplans necessarily changed and needed to shorten our stay. THANKS!
    Genuine Expedia guest review
    Other trip
    Dec 5, 2012
    Captian Ned
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Close to Fort Jackson Army Base"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was very impressed with my stay and can not say enough about the entire staff; from the desk clerk to the housekeeping staff. The hotel had a very nice sitting area in the lobby area and an exercise room, the room was very comfortable and clean. Had easy access to I77, numerous restaurants and shopping in very close proximity. This will be my hotel […] of choice on my next visit to South Carolina. Read more
    Genuine Hotels.com guest review
    4 night trip in Nov 2012
    Ruth
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I was there for my husbands basic graduation and the staff was friendly, the food was good and it was close to the base. I'm would stay there again.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    Brittani
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Positive experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    would recommend..would stay again
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Good Location for me"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was very friendly and helpful. Convient to 77 and downtown. Excell hotel for the money. Undergoing slight renovations and refit which will make it better. Nice breakfast area and selecttion.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Drew K
    US

    Best Western Fort Jackson - Columbia
    2.0 / 5
    Fair
    "Someone was in our room when we walked in!!!!"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The first room we were given had some one already in it!!!! It was a horrifying experience when we walked in and saw a man laying on the bed... Thank Goodness my 18 month old didn't see what I saw! When we went back down to the reception desk to let them kniw, the receptionist acted very non-chalant about it.... as if it was normal and WE were crazy! […] This pretty much set the tone for our experience with this hotel. Read more
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent
    "Budget Friendly Hotel"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Rooms are clean & affordable, very courteous staff!
    Genuine Expedia guest review
    Other trip
    Nov 24, 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "Close to base"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly staff, good breakfast options to get me off for the day
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    15 min or closer to Ft Jackson
    Genuine Hotels.com guest review
    2 night business trip in Nov 2012
    Pan
    US

    Best Western Fort Jackson - Columbia
    5.0 / 5
    Outstanding
    "My Stay at Fort Jackson Best Western"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I found the service to be friendly and helpful. They provided easy to follow directions and believe me for this out of towner that is very important. We stayed there for my grandson's graduation from boot camp. After checking out I discovered I had left my camera. I called back and the desk clerk asked if I would hold on the phone for a few minutes […] while they checked to see if the camera was in the room I had stayed in. He came back on the phone within a few minutes and they had found my camers. I was so relieved because there were pictures in the camera that could never be replaced. I am so thankful for them finding and holding my camera for me to pick up. I found the room to be clean and comfortable. To the staff at the Fort Jackson, SC Best Western, I thank you for making our families stay a pleasant experience. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Shirley
    US

    Best Western Fort Jackson - Columbia
    3.0 / 5
    Good
    "Unclean room"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    My only complaint.. The room was not very clean. Upon entering we noticed crumbs on the floor by the night stand and an old pillow sticking out from under the bed. It did not appear to be one that the hotel used so we assumed it was from the previous occupant(s).
    Genuine Expedia guest review
    Other trip
    Nov 16, 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Best Western Fort Jackson - Columbia
    1.0 / 5
    Poor
    "close to restaurants and training site."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      2.0
    I was extremely disappointed with this hotel. I will never stay there again. My handle on the toilet was cracked and about to break so I told the front desk that it needed to be fixed the next day. It was not replaced so I went out and bought super glue and I did a temporary fix. They explained that the maintenance man had been there in three days but […] as soon as he came it would be fixed. Well he came and it was not fixed. The night clerk felt very bad and told me to talk to the manager the next day. I asked for the manager and while waiting another older gentlean asked me "what's your proplem"? I explained that it is noe 5-days of have been waiting for tyhe repair. He said "don't worry I will send somebody down right now to fix it" I was expecting an apology or a comp instead I got an attituded. I later found out he was the owner. He did not send anyone and it never got fixed. I explained to the manager that I was trying to be nice and super glue it because the next occupent may not be happy when the handle comes off. The desk staff felt really bad how I was treated and said they should had been comp me something. The other issue was the breakfast food would be out of diiferent items each day. Read more
    Genuine Hotels.com guest review
    7 night business trip in Oct 2012
    A Traveller
    US
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