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  • Ameristar Casino Resort Spa Black Hawk
  • All hotels in Black Hawk, Colorado, United States
All hotels in Black Hawk, Colorado, United States
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1 room,  2 adults 
Adults Children
Room 1:

Ameristar Casino Resort Spa Black Hawk - Black Hawk

39.79921, -105.489204
4 stars
111 Richman St, Black Hawk, CO, 80422 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109 $93
available on 07/01/13
Price Match Guarantee
4.6 969 5

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    Ameristar Casino Resort Spa Black Hawk
    View Ameristar Casino Resort Spa Black Hawk on a map
    View all hotels in Black Hawk
    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Ameristar Casino Resort Spa Black Hawk

    • Riviera Black Hawk Casino Hotels - Black Hawk 550 yards
    • Bullwhackers Casino Hotels - Black Hawk 560 yards
    • Black Hawk Hotels - Georgetown 970 yards
    • Echo Mountain Park Hotels - Idaho Springs 8.1 miles
    • Eldora Mountain Resort Hotels - Nederland 11 miles

    Nearest hotels to Ameristar Casino Resort Spa Black Hawk

    • Isle Casino Hotel Black Hawk
      3.0 stars
      480 yards from Ameristar Casino Resort Spa Black Hawk - Black Hawk
    • Reserve Casino Hotel
      3.0 stars
      1.1 miles from Ameristar Casino Resort Spa Black Hawk - Black Hawk
    • Hooper Homestead Guest Quarters
      3.0 stars
      1.3 miles from Ameristar Casino Resort Spa Black Hawk - Black Hawk
    • Miners Pick Bed and Breakfast
      3.0 stars
      4.1 miles from Ameristar Casino Resort Spa Black Hawk - Black Hawk
    • Brooklyn Mining Co.
      3.5 stars
      4.7 miles from Ameristar Casino Resort Spa Black Hawk - Black Hawk

    Top Hotels in Black Hawk

    • Table Mountain Inn
      3.0 stars
      4.6 from 87 guest ratings
    • Days Inn and Suites Golden/West Denver
      2.5 stars
      3.7 from 110 guest ratings
    • Residence Inn by Marriott Denver North-Westminster
      3.0 stars
      4.8 from 47 guest ratings
    • Howard Johnson Inn - Denver
      2.0 stars
      2.2 from 68 guest ratings
    • Howard Johnson Denver/West
      2.0 stars
      2.5 from 4 guest ratings

    Nearby 4 Star hotels Black Hawk

    • The Highland Haven
      4.0 stars
      4.6 from 19 guest ratings
    • ST JULIEN HOTEL AND SPA
      4.0 stars
      4.8 from 49 guest ratings
    • Renaissance Boulder FlatIron Hotel
      4.0 stars
      4.6 from 146 guest ratings
    • Omni Interlocken Resort
      4.0 stars
      4.6 from 157 guest ratings
    • The Westin Westminster
      4.0 stars
      4.5 from 327 guest ratings
    • See all 4 Star hotels Black Hawk

    Nearby Spa hotels, Black Hawk

    • Devil's Thumb Ranch Resort & Spa
      3.5 stars
      4.6 from 9 guest ratings
    • Sheraton Denver West Hotel and Conference Center
      3.5 stars
      4.3 from 119 guest ratings
    • The Rocky Mountain Chalet
      2.5 stars
      4.5 from 62 guest ratings
    • See all Spa hotels, Black Hawk

    Nearby Black Hawk Resort

    • Iron Horse Resort
      3.0 stars
      4.2 from 10 guest ratings
    • See all Black Hawk Resort

    Nearby Black Hawk Hotels with Meeting Facilities

    • The Golden Hotel, an Ascend Hotel Collection Member
      3.0 stars
      4.8 from 16 guest ratings
    • The Iron Horse Resort
      3.0 stars
      4.0 from 6 guest ratings
    • Hampton Inn-Denver West/Golden
      2.5 stars
      4.4 from 148 guest ratings
    • Alps Boulder Canyon Inn
      3.0 stars
      4.5 from 11 guest ratings
    • Marriott Denver West
      3.5 stars
      4.3 from 86 guest ratings
    • See all Black Hawk Hotels with Meeting Facilities

    Nearby Black Hawk Hotels with Accessible bathroom

    • Comfort Suites Golden West on Evergreen Parkway
      2.5 stars
      4.5 from 43 guest ratings
    • Hotel Chateau Chamonix
      3.0 stars
      4.8 from 37 guest ratings
    • Georgetown Mountain Inn
      2.0 stars
      3.8 from 50 guest ratings
    • Zephyr Mountain Lodge
      3.0 stars
      4.0 from 61 guest ratings
    • Courtyard by Marriott Denver West / Golden
      3.0 stars
      4.0 from 69 guest ratings
    • See all Black Hawk Hotels with Accessible bathroom
    • Bear Crossing Townhomes
      3.5 stars
      5.0 from 3 guest ratings
    • LOOKOUT INN GUESTHOUSE SUITES
      2.0 stars
      5.0 from 1 guest ratings
    • Red Quill Village
      3.5 stars
      5.0 from 1 guest ratings
    • HYATT house Boulder/Broomfield
      3.0 stars
      4.8 from 106 guest ratings
    • Homewood Suites by Hilton Denver - Littleton
      3.0 stars
      4.8 from 98 guest ratings
    • Hampton Inn and Suites Denver Littleton
      3.0 stars
      4.6 from 135 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Residence Inn By Marriott Boulder
      3.0 stars
      4.3 from 27 guest ratings
      "Love Boulder!" Reviewed by a Hotels.com guest on Feb 26, 2013

      Nice room but too far from CU. Hard to find location, almost missed it.

    • Boulder - Days Inn
      2.0 stars
      3.9 from 156 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Homewood Suites by Hilton Denver West Lakewood
      3.0 stars
      4.4 from 46 guest ratings
      "Awesome hotel" Reviewed by a Hotels.com guest on Feb 26, 2013

      This was a great hotel. Only drawback was the construction. Will stay here again when in Denver.

    • Baymont Inn And Suites Denver West/Federal Center
      2.5 stars
      4.2 from 331 guest ratings
      "All good but one problem" Reviewed by a Hotels.com guest on Feb 26, 2013

      Everything was great till our last day me my wife and son were all asleep and at ten o clock I got a call to my room saying it was the front desk An they had computer problems etc but what it really was was some one trying to steal my information but was not successful cause I would not give information over the phone and when I went down to the office the front desk clerk stated they never called that's how I figured it was a scam other then that the place was wonderful and the stay was pleasant

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    Overview of Ameristar Casino Resort Spa Black Hawk - Black Hawk

    Location.
    Situated in Black Hawk, Ameristar Casino Resort Spa Black Hawk is in the historical district and close to Riviera Black Hawk Casino and Bullwhackers Casino. Additional regional attractions include Echo Mountain Park and Eldora Mountain Resort.

    Resort Features.
    Ameristar Casino Resort Spa Black Hawk has a full-service spa, an outdoor pool, and an indoor pool. Complimentary wireless Internet access is available in public areas. This 4-star resort features business amenities including a business center, small meeting rooms, and a technology helpdesk. Dining options at the resort include 5 restaurants along with a coffee shop/café and a bar/lounge. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include a casino, spa services, and a 24-hour fitness facility. Complimentary valet parking and self parking are available onsite for guests. The property has designated areas for smoking.

    Guestrooms.
    The 536 air-conditioned guestrooms at Ameristar Casino Resort Spa Black Hawk include safes and complimentary newspapers. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with flat-screen TVs with premium satellite channels. All accommodations provide desks and speakerphones with voice mail. Bathrooms offer separate bathtubs and showers, double sinks, makeup/shaving mirrors, and hair dryers. All units feature refrigerators and coffee/tea makers. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, amenities available on request include a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is offered daily.

    Image of Ameristar Casino Resort Spa Black Hawk, Black Hawk
    4.6 out of 5 Outstanding (969 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This hotel is top of the line, and at a reasonable price. Reviewed by a Hotels.com guest on Jun 9, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $93
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Two Queens

    Deluxe King

    Mountain Pine Suite

    Premium Spa Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Minimum check-in age is: 21
    • Check-in time starts at: 4 PM
    • Check-out time is: 11 AM
    • American Express
    • Discover
    • MasterCard
    • Visa

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Casino
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Fireplace in lobby
    • Gift shops or newsstand
    • Swimming pool - indoor
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Free self parking
      • Free valet parking
      • Free Wi-Fi
      • Number of meeting/conference rooms - 16
      • Number of restaurants - 5
      • Number of spa tubs - 2
      • On-site medical assistance available
      • Total number of rooms - 536
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cordless phone
    • Cribs/infant beds available
    • Desk
    • Double sink
    • Electronic/magnetic keys
    • In-room safe
    • Rollaway/extra beds available
    • Speakerphone
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Flat-panel TV
      • Free Wi-Fi
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room massage available
      • Iron/ironing board
      • Makeup/shaving mirror
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Satellite TV service
      • Separate bathtub and shower
      • Separate sitting area
      • Turndown service (on request)
      • Voice mail
    • Services
    • Porter/bellhop
    • Room service
    • Sauna
    • Security guard
    • Self parking
    • Ski storage
    • Spa services on site
    • Steam room
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Express check-in
      • Express check-out
      • Free parking
      • Full-service health spa
      • Hair salon
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Secure parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Technology helpdesk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Timberline Grill - This restaurant serves dinner only. Closed Monday and Tuesday.
    Centennial Buffet - This buffet restaurant serves lunch, dinner, and brunch.
    Waypost Deli - This delicatessen serves lunch and dinner.
    Firside Kitchen - This restaurant serves breakfast, lunch, and dinner.
    Room service is available.

    Recreation

    An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Rafting nearby
    • Rowing or canoeing nearby
    • Skiing - cross-country nearby
    • Skiing - downhill nearby
    • Snowboarding nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Black Hawk, Colorado, United States
    Map
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    39.79921, -105.489204
    Hotel coordinates:

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    Area map

    A short guide to Black Hawk

    Prospectors flocked to Black Hawk's gold mines back in the 1860s. These days, gamblers pursue Lady Luck at the town's 18 casinos. With Denver just 35 miles east, Black Hawk is a convenient destination for a weekend getaway. It's easy to get around town, too: A free tramway links the casinos. And, while gaming is the big draw, Black Hawk also offers a wealth of historical buildings.

    see all hotels in Black Hawk

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Riviera Black Hawk Casino - 500 yards
    • Black Hawk - 600 yards
    • Bullwhackers Casino - 600 yards

    3.0+ mi

    • Echo Mountain Park - 8.1 miles
    • Eldora Mountain Resort - 11 miles
    • Hiwan Golf Club - 12 miles
    • Georgetown - 13 miles
    • Georgetown Loop Railroad - 13 miles
    • Eldorado Canyon State Park - 14 miles
    • Buffalo Bill Museum and Grave - 14 miles
    • Boulder Municipal Airport (WBU) - 21 miles
    • Broomfield Rocky Mountain Metropolitan Airport (BJC) - 21 miles
    • Denver Centennial Airport (APA) - 38 miles
    • Denver Intl. Airport (DEN) - 43 miles
    All hotels in Black Hawk, Colorado, United States
    Reviews
    • All (969)
    • Business (24)
    • Romance (228)
    • Family (66)
    • Friends (103)
    • Other (548)
    4.6 / 5
    Outstanding

    Score breakdown (from 969 reviews)

    • 5.0
      (720)
    • 4.0
      (186)
    • 3.0
      (28)
    • 2.0
      (19)
    • 1.0
      (16)

    Average rating for:

    • Cleanliness
      4.8
    • Service
      4.5
    • Comfort
      4.7
    • Condition
      4.8

    Reviews: Overall

    • < Previous
    • Page 1 of 20
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    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    great
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Just can't get any better"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is top of the line, and at a reasonable price.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Annoying click in room! Otherwise ok Good restaurants
    Genuine Hotels.com guest review
    Romance trip
    Jun 9, 2013
    Silvana
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "High guality"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Awesome luxury hotel experience!
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    Diane
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "awesome"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nicest in the area. Bring your money.
    Genuine Hotels.com guest review
    Romance trip
    Jun 6, 2013
    jimmy t
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Finally Great Hotel in Blackhawk"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I hated going to Blackhawk because there was no place to stay that was decent. This hotel is making the town spiff things up and remodel. It was very nice. We will go again!
    Genuine Hotels.com guest review
    1 night trip in Jun 2013
    LB
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Jim
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Ameristar is a great hotel & casino"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room rate was very reasonable, the furnishing were new and modern and the location was perfect during our stay in Black Hawk, Colorado.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Mike
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Best Quality."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    What a sharp Hotel, this place feels like a Vegas Oasis in the Middle of Blackhawk Colorado.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Chris G
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent
    "Ameristar review"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel room was clean, well organized and comfortable. The hotel staff was very friendly. The overall quality was great!!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    3.0 / 5
    Good

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Spa was nice. Linens were dirty (bedding). Room key would not let me access pool. Food was good but pricey.
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk I'm sorry to hear this. I'll be sure to pass your feedback along to our housekeeping team. All hotel room cards should allow for access to the swimming pool during its hours of operation, sorry about any inconvenience. Thanks for your feedback and for visiting.
    2 night trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great!
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Great place to stay and eat"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I have been to a few hotels in Blackhawk now and I believe that Ameristar is the best. The room was clean with a great view. The service was great and the casino offered great options for gaming. I wouldn't recommend the steak restaurant though because the same food is served in the buffet.
    Genuine Hotels.com guest review
    2 night romance trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Too big for its own good"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Construction of hotel was after the casino was built. Because of this, the hotel entrance, front desk and services are relatively remote and hard to find. Could not even utilize a luggage cart without tipping a bellhop. No "free" breakfast that is available even at much lesser quality hotels. Rooms are excellent. Will stay elsewhere on any other trip […] there. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent
    "beautiful place"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and drive through the canyon to it is beautiful. The surrounding casino buildings are historic and worth a walk downtown although I don't recommend going into them (creepy locals and the smell of stale smoke). The Ameristar has alot of newer slots and gaming tables as well as alot of penny slots if you're only playing for fun. As for their […] famous Centennial buffet and deli that we were told is "great" by "CJ" during check in? I suggest passing even if it's free with your gaming points. Food is pre packaged,frozen or from a can and will make you feel a little sick after eating. All in all we had a very good experience and will be back, although we will be finding other dinning options. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Cody
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff were great very friendly, very professional. Hotel suite was gorgeous. Perfect for a romantic get away!
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    G Montoya
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Everything was great, except that the iPod dock was broken. We called for a new one and it was also broken. Frustrating.
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk Sorry about that. I’m passing your review along so we can get those looked at. Thank you for sharing your feedback and for being our guest.
    1 night trip in May 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fun place to stay up in mtns. Nice friendly staff as well!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Tried to order room service for 30 min straight could not get thru then went and placed order at front desk said they would take care of it waited all night after going back to front desk several times and still did not receive anything other than that had a good time. .
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk I’m so sorry for the inconvenience. We want to provide quality service at all times and I'm sorry if we fell short this time. We appreciate your feedback; I’ve forwarded it along to our hotel team. Thank you for being our guest.
    Business trip
    Apr 29, 2013
    olivia
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 24, 2013
    Megan
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Beautiful hotel! Outstanding staff!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Special thanks to Laura who checked us in quickly & gave us options! We chose a gorgeous room on the 27th floor with a beautiful mountain view. The beds & pillows were incredible & the bathroom was huge & clean & ideal for a romantic get-away! We gambled & never even left our casino because we had so much fun & even won a little! The next day we had […] excellent service in the Fireside Cafe with Jay & the enjoyed amazing breakfast skillets. We can't wait to return & use the spa! You don't need to be a gambler to enjoy this insanely beautiful hotel. It is a great get-away for any reason! Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk I'm glad you had such a good time visiting, Natalie! Thanks for sharing your review and I'll pass your feedback along to Laura and Jay. Thank you for being our guest!
    1 night trip with friends in Apr 2013
    Natalie
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent
    "Forgot the Bed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Excellent hotel but they went cheap on one major category, the bed!! I felt like I was sleeping on a trampoline, everything just started sinking towards the center. Only got a few hours of sleep it was so uncomfortable, maybe that's how they get you back to the slot machines?
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Nick
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent
    "Fun and comfortable place to stay in Black Hawk!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The Ameristar has great views and is in the perfect location in Black Hawk! They have awesome late night food right in the hotel and are the most modern of the casinos in Black Hawk. The large pool and hot tub area is also a huge plus! A con would be the cleanliness - the coffee pot in our room was disgusting (crusted over coffee probably from 3-4 times […] of use without being cleaned). We also found a condom wrapper in our bathroom when we first checked in. Other than those two things, the rest of the room seemed clean enough. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    3.0 / 5
    Good
    "Overworked staff"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This is a place that I think is ultimately being run to make as much money as possible regardless of the comfort and enjoyment of the guests. Our room was dirty, a stick of deodorant on the floor, among other assorted garbage. Slow service in the restaurant. No drinks at the gaming tables. I simply get a feeling that while the staff is doing the best […] they can they are way overworked and unable to dedicate the time needed to make this a four star hotel and resort. Why should I pay twice as much as the other hotels in the area for the same level of service? Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk I'm so sorry to hear this. We want our guests to receive a quality experience and exceptional service each time they visit. We appreciate your feedback and do hope you give us another try.
    1 night trip in Mar 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    Other guests were extremely inconsiderate. They were loud and sounded as though they were running up and down the halls at all hours of the day and night. We ordered room service after finding out that the wait for a table at one of the restaurants would be an hour and a half for dinner. The room service took over an hour to bring a bowl of soup, a […] salad, and a slice of cake. Overall the hotel was modern and clean. We did have a couples massage at the spa, and it was wonderful. The only disappointment was that the "splash" area at the spa was not co-ed so my husband and I were unable to enjoy a steam, the sauna, hydro-pool, etc. together. Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk Thanks for staying with us and for sharing your review. I'm sorry your stay wasn’t as quiet as you had hoped for. We do apologize about that. We encourage guests to let our front desk staff know if anything is preventing you from getting a great night's rest. I also apologize that your wait for food was longer than expected. Quality service is important for us and I'm sorry if we fell short. I'm glad you enjoyed your Ara Spa experience and hope you can visit again soon!
    1 night trip in Mar 2013
    hdc
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    M
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    4.0 / 5
    Excellent
    "Meristar, nice hotel service in restaurants poor"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed at the Ameristar for our anniversary. James at the front desk was wonderful and the manager gave us an anniversary credit - very sweet. We ordered champagne to our room and realized it was a type I didn't like. So immediately tried to swap it. After trying the number for 15 minutes - they told us it would be 40 minutes before they could exchange […] it. I said we were leaving for dinner then and then they said they would come up. My husband apologized when she came up and said he didn't hear the person on the phone say Rosé but the the girl said " no sir this was exactly what you ordered , you said Rose." She was very rude. The timberline restaurant was our choice for dinner - it was just ok. We did not like the crab cakes at all. The service there was not great either. We had a good time in the casino - just don't expect Vegas food service and you won't be disappointed. Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk Thank you for staying with us and for sharing your review. I apologize if you were not completely satisfied with your service. We want all of our guests to feel treated with respect and to receive a quality experience throughout our property, including each of our restaurants. We value your feedback and hope you give us another try.
    1 night business trip in Mar 2013
    Lynn
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Best hotel in black hawk"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed in a Mountain Pine Suite. Room was beautiful and spacious with an amazing view. Staff was very friendly.
    Genuine Expedia guest review
    Other trip
    Mar 9, 2013
    FF Rodric
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "fun place to go"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    staff was very attentive. always asking what they could do for us. enjoyed all aspects of our stay. will return
    Genuine Expedia guest review
    Other trip
    Mar 3, 2013
    Denny
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "great getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a beautiful hotel with tons of amenities...there's no need to leave the hotel unless you want to walk around the town. The restaurants in the Ameristar were great too! It was a great getaway close to Denver.
    Genuine Expedia guest review
    Other trip
    Mar 2, 2013
    Alice
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    2.0 / 5
    Fair
    "Noise/no sleep"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is beautiful and everyone was friendly. The rooms are great. The noise that comes in through your door at night is awful. You cannot sleep at all because you hear everyone going up and down the hallway. It sounds like you are having a party in your room. There is no insulation in the doors. There is no peace and quiet. We will not stay there […] again. Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk I'm so sorry to hear this. We want all of our guests to have a comfortable night's rest and we encourage you to let our front desk team members know if something is preventing this. We appreciate your feedback and do hope you give us another try.
    1 night trip in Feb 2013
    Amy
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "A great hotel in Black Hawk, CO."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Room was very clean and comfortable. We had absolutely no complaints at all. This was our second time staying at this hotel and we would definitely come back again.
    Genuine Expedia guest review
    Other trip
    Feb 25, 2013
    Nori
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "The Ameristar Hotel was wonderful!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was clean, comfortable and updated. Everyone we met was friendly and helpful - from the bell boy to wait staff to the front desk people. We will definitely return to Ameristar on our next trip to Black Hawk. Thanks, Ameristar!!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Susan and Lindsey
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Comfy large room. Great pool and hot tubs awesome casino and dining!,
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Mary
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "1st anniversary"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a wonderful day and night at the Ameristar. Rented a spa suite that was very comfortable and enjoyed a day at the casino and the resturants. Very nice.
    Genuine Expedia guest review
    Other trip
    Feb 22, 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Beautiful pool"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    had a great time and everyone was very friendly and helpful
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    2.0 / 5
    Fair
    "The little casino that could"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      5.0
    Or in this case, the big hotel that can’t. Ameristar in Blackhawk excels at mediocrity. In fairness, the hotel is beautiful, clean, has upscale furnishings and gives the illusion of luxury. But, every experience was met with some level of disappointment. The spa service I wanted in the brochure wasn't available yet because training had not been completed. […] Room service took forever, forgot part of our order and the utensils. Food trays were still in the hallway from the night before. The hostess at the Timberline Grill was rude, and although the food was good (we're foodies so I wouldn't call it fabulous), they could provide only one small bottle of sparkling water. According to the waitress, the hotel doesn’t usually carry it. (Really?!) The TV had no peripheral hook ups, and they only have basic cable (+HBO) with no movie rental program, DVD player, etc. (I get it, they don’t want you in your room, they want you on the floor gambling.) Being completely underwhelmed with our stay, we decided to check out a day early. Even though the gentlemen at the registration desk commented on our early departure, he didn't ask why we were leaving or how our stay was. At every turn Ameristar illustrated a lack of hospitality fundamentals, especially for a so-called “luxury” hotel. If you gamble and don’t expect 5 star services, ignore what I said. If you’re a foodie that wants to feel special, go somewhere else. Read more
    Genuine Hotels.com guest review
    Response by Ameristar Casino Resort Spa Black Hawk Carolyn, we appreciate your feedback and greatly apologize that you were unsatisfied with your stay. We want to deliver a quality experience to each of our guests with exceptional service from every one of our team members. We value your review and I will be sure to pass it along to our managers. We do hope you give us another try so that we can provide you with the comfortable stay you are looking for.
    3 night romance trip in Jan 2013
    Carolyn
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Loved it"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was just the way it should have been could not have asked for better. Just great
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    rms
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Wonderful"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place for a family celebration! I would highly recommend the AmeriStar.
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    Tami
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Great for family and friends... Loved it.."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Best hotel I have ever stayed in. Great place to visit relax and of corse have some great adult time...
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    A Traveller
    US

    Ameristar Casino Resort Spa Black Hawk - Black Hawk
    5.0 / 5
    Outstanding
    "Gem in the mountains"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Beautiful property, spa; free parking, great location; excellent buffet. Bests anthing in Las Vegas.
    Genuine Expedia guest review
    Other trip
    Feb 4, 2013
    Jadfly
    US
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