"Very Good for What It Is"
I generally prefer a smaller more boutique experience but there is no denying that this is a full-service premier hotel right in the center of everything. Staff was very friendly and efficient. Our room was large (free upgrade on arrival) but a little dated for my taste. Everything was clean and in good working order. I would go back.Genuine Hotels.com guest review
The stay was fabulous; the hotel and staff was superb; the hotel's location is perfect for seeing Charleston and enjoying the best restaurants.Genuine Hotels.com guest review
Nice hotel and staff was great but there was a charge for things that hotels of this caliber usually include. Example: to get a cup of coffee, I had to go down to the lobby and pay extra. We could have gotten coffee from room service but the prices were high. Valet parking price was high.Genuine Expedia guest review
"Very conveniently located!"
The hotel was first class in all aspects! It was in the perfect location of most of the historical sites. The food and service was tremendous! We felt so pampered! Thank you!Genuine Expedia guest review
The hotel staff was very friendly and helpful. The rooms were fantastic and elegant. Our shower head made a little noise but that was the only issue.Genuine Expedia guest review
"You don't always get what you pay for"
Unsanitary bedroom, dirty room furniture, every light-bulb, didn't allow enough wattate to read in bed, at a desk or in the room -- unless it was daylight and the curtains were open wide. The management got involved and relocated us and "comped" the first night.Genuine Expedia guest review
Fantastic hotel in the middle of downtown Charleston. Eventhough the floor we stayed on was getting completely renovated we hardly noticed any of it. Fabulous breakfast, great staff and nice big room. Already looking forward to staying there again!Genuine Expedia guest review
"Very disappointing for a recently redone Luxury"
Junior suite for $725/night and supposedly just redone but firstly, no safe in the room despite the front desk saying three times that there had to be one. Secondly, the door to room did not lock broken) so we were late for our dinner appt as we had to wait for maintenance to fix door. Unimaginable for a hotel of this alleged caliber. Staff never offered […] us anything in compensation. Eg no free breakfast Nothing. Just accept it Read moreGenuine Expedia guest review
"Elegant setting in midst of history"
Wonderful experience. Beautiful surroundings. Very gracious staff who went out of their way to see to our every need. Delicious food and drinks. Enjoyed everything about our stay. Definitely will return.Genuine Expedia guest review
Beautiful hotel, everyone was helpful and pleasant. Overall a great experience, when I return to Charleston I will definitely stay there again!.Genuine Expedia guest review
"Perfect location near shopping and restaurants"
Club level is well worth the upgrade. Food and drinks were excellent throughout the day.Genuine Expedia guest review
It was all that we expected - stellar service, a beautiful comfortable room and an excellent location. We stayed on the club level and were treated to an amazing array food and drinks throughout the day.Genuine Expedia guest review
"Best example of Southern Charm &Hospitality!"
We went down to Charleston for the evening to celebrate my mothers 86th birthday.From the moment we walked in to the moment we left we couldnt have had a better experience.Hotel staff from front desk,charleston grill,housekeeping and hospitality staff on the club floor...all were polite and could not have been more accomadating. I recomend the Club […] floor with all of the amenities...lovely afternoon tea, complimentary beverages, cocktails before dinner..The floor was quiet and room was large, bright, and clean with a great view of Charleston and river.The hotel even sent up a bottle of champagne and a beautiful (and delecious!) cake for my mother.The Charleston Grill was fantastic with wonderful food and staff.Charleston crabcakes are a must have! My mother summed up our experience the best when she said " I feel like royalty here!" Cant wait for our return visit! Read moreGenuine Hotels.com guest review
"Great service and location!"
Classic hotel in the heart of historic Charleston. Everyone was great and having access to the spa area was nice to relax after a long day of sightseeing. I would definitely stay here!Genuine Expedia guest review
"Great hotel, just don't order room service!"
We loved the hotel, the staff and the location. We did not love the cost of room service for breakfast. Two oatmeals and two pots of coffe, $85.00 including a tip. We have stayed in many 5 star hotels, and I know room service is always more expensive than going to a restuarant, but $85.00 is crazy. We would return to the hotel but never order room […] service! Read moreGenuine Hotels.com guest review
It was grealGenuine Hotels.com guest review
"Perfect location. Gorgeous lobby and rooms."
Absolutely lovely. Awesome in every way. Perfect location. Near to everything of major interest. Rooms are immaculate and very nicely furnished. Everything feels new and of high quality.Genuine Expedia guest review
Wonderful hotel centrally located in downtown Charleston just blocks away from amazing restaurants and shopping. The hotel staff was very accommodating and helpful, the rooms were clean and quiet, and the Spa offers great services and is very relaxing.Genuine Expedia guest review
We came here for our first trip to Charleston. Everything was great. The room, the location, the bar, the pool...all top notch.Genuine Expedia guest review
"Expensive Hotel on Meeting St...centrally located"
$425 first night. Didn't get room until 5 pm. FYI check in was at 4 pm. Room spacious. Could hear casual conversation thru walls. Overall, think better value at multiple other locationsGenuine Expedia guest review
"Not worth it!!"
The hotel is beautiful but the room is no different than any flea bag room in Charleston. Soooo not worth the money.Genuine Expedia guest review
Centrally located. Staff were most helpful in making our stay wonderful. The food in tithe hotel restaurants was delicious.Genuine Expedia guest review
Beautiful placeGenuine Hotels.com guest review
"DO NOT STAY HERE!!!!"
My recent stay at Charleston Place has been by far THE WORST hotel experience I have ever had! Rude Staff that is unwilling to assist! Late check in kept us waiting for hours! Broken air conditioner! No assistance!!!Genuine Expedia guest review
"How to make your wife happy"
This hotel's service is beyond compare everyone we met was hospitable, knowledgeable and friendly The ambiance, food, jazz, and service at the restarant were incredibleGenuine Expedia guest review
What a terrific place. Great getaway. Loved every minute. Friendly courteous staff.Genuine Hotels.com guest review
"Great hotel and location!!!"
Loved this hotel! Wonderful hotel with great staff! Would definitely stay here again. Great location to see all the sites.Genuine Expedia guest review
It was a great couple of days. We found everything and everyone as friendly and helpful. They all really enjoyed helping you no matter what you needed. I would love to go to another Belmond and have the same experience. We stayed on the eight floor and my gift for husband did not arrive. I ask for help and everyone jumped in feet first to help. Thank […] You Read moreGenuine Hotels.com guest review
Everything excellent except room not cleaned 1st day.Genuine Hotels.com guest review
Although nice, the hotel was underwhelming. Our room was hot when we checked in. I contacted the front desk and was told that the rooms will take some time to cool off after checking in because they are in power save mode until check in. After an hour and the room had not cooled, I contacted the front desk again and an engineer was sent. A very filthy […] filter was removed from the AC unit and replaced and the room began to cool. I would have expected maintenance like this to be kept up in a high end hotel and not done after guests check in. Much of the hotel appeared to need maintenance when looked at closely, such as the handle coming off of the entry door and repainting needed in various places. Many cheaper and better maintained alternatives are available in Charleston. Read moreGenuine Hotels.com guest review
I believe this was my 3rd stay at this lovely hotel. My wife and I truly enjoyed our stay once again. One of the best hotel in the world. The city of Charleston by far is the most appealing city in this great country.Genuine Expedia guest review
"Renovated rooms are the way to go"
Our AC broke in our room and it took hours to get an engineer up to fix it, but once they got up there, the hotel was very nice and moved us to another room. It wasn't refurbished and not as nice - I asked to be moved again to one that was renovated and we were. Try to get one with the new marble shower! It was so pretty. My only complaint is the pillows […] are flat as pancakes and the beds were bouncy, not very firm - I felt my partner's every move. If you're going to spend the money on a marble shower, then get better pillows too! Didn't sleep well at all. Overall the hotel, staff and service are impeccable. Read moreGenuine Expedia guest review
Loved this hotel. Nicest hotel Ive ever stayed in.Genuine Expedia guest review
"Nice hotel close to shopping"
Good location with a grand entrance and welcoming conciege staff. However given the location and vicinity to king street, considering it still slightly overpriced. Hotel is nice with swimming pool, sauna room, and jacuzzi. However in the hotel room there is bit lacking in equipment. There is no mini fridge (ice room on each floor though), no electric […] kettle. Towel is not clean which is a little disappointing. Two of the towels have brown stains on them. Read moreGenuine Expedia guest review
This hotel is large and conveniently located. I thought the common areas and hallways were a bit warm but the weather was very hot! The staff was excellent especially nice to move our room due to the warm temp in our room. Wish the bar wasn't so dark, but a nice stay with friends! Definitely would recommend!Genuine Expedia guest review
Location to shopping and great restaurants was perfect.Genuine Expedia guest review
"Nice hotel, close to everything"
Great place close to all dining. Easy access to drive to beaches.Genuine Expedia guest review
The best I have ever stayed at! Could not have been better!Genuine Hotels.com guest review
"Great stay in a great city...."
I loved the hotel. It's location is ideal to walk to anywhere you want to go in Charleston. At the end of a long day of walking, eating and laughing, it was great to come back to the comfortable Charleston Place. Rooms were spacious-bed was comfortable and service was off the hook. It has become my new Hotel when I visit Charleston, SC.Genuine Hotels.com guest review
"PERFECT romantic get-away"
Our stay was JUST PERFECT! We got married at the Charleston Place Hotel 10 years ago ... and we go back at least every other year. They treat you like royalty on the Club Level. The rooftop pool area was peaceful and relaxing. The staff was so helpful and full of smiles. Again, a PERFECT 3 day get-away! Oh, an being in walking distance of many great […] places to eat is a plus too :) Read moreGenuine Hotels.com guest review
"Superior in every way!"
This was our first trip to Charleston, and we couldn't have made a better choice! From the "right in the middle of everything" location to the gorgeous room, friendly service, helpful concierges, superb food and more, it was an amazing experience! We will definitely stay there again on our next trip to Charleston!Genuine Hotels.com guest review
Exceeded my expectations...beautifully decorated, very clean, excellent service. Loved the rooftop pool.Genuine Hotels.com guest review
"Could have had warmer people at reception"
Under no uncertain terms were that able to give us one of our two rooms early or stay lateGenuine Expedia guest review
"Everything you could ask for on premises."
We stayed in a "Club" room. The morning breakfasts, the afternoon snacks, and the evening desserts were very good. I was pleasantly surprised to find out that a top shelf bar was also included. I tipped very well and still saved an incredible amount of money on drinks for my wife and I. I would highly recommend this hotel and the "Club" rooms to anyone […] who likes to have a couple cocktails nightly. Read moreGenuine Expedia guest review
Great staff true southern hospitality. Wish pool area had more amenities and the hotel lounge stayed open past midnight.Genuine Expedia guest review
Excellent & a must stayGenuine Hotels.com guest review
"awesome amenities on the club level."
Totally great. we stayed one additional night it was so good. The club level amenities were over and above. Was in the middle of everything.Genuine Hotels.com guest review
"Best hotel in Charleston, SC"
I have stayed at this hotel in the past, and this time was just like all the other stays......perfect !!!! I would highly recommend this hotel to those who want to experience southern style and luxury at it finest.Genuine Hotels.com guest review
"Directly across from City Market!"
Beautiful hotel, undergoing redecoration/renovation upgrades but very quiet and did not disturb our stay. Lovely pool and spa facilities. Concierge desk is top rate! Convenient to sights, restaurants, and night life. Some significant street noise on the Market St. Side.Genuine Hotels.com guest review
"OK is all I can say"
Over all i give this hotel a 3. It is nice but we had to fight over the hot water in the shower, not with my own family but with the other registered guests. Out of 6 showers, 3 of them were cold. Also, the air conditioner went out at 3:00 am the night before we left. Not worth the money in my opinion.Genuine Hotels.com guest review
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