this is a great Hotel. the location is great the staff is great and I cant say enough abiout itGenuine Hotels.com guest review
They need a lot more attention to details. It seem more like a old road motel than the Hotel it could be.Genuine Hotels.com guest review
This is a nice hotel with easy access to the center of Curacao. We have stayed there several times and will continue to come back. The staff is friendly, some more than others. The food is above average. The pool is great.Genuine Expedia guest review
"Wonderful view, Hotel in bad condition"
The hole hotel seems to be waterdamages, I stayed in two different rooms in two different blocks of the hotel and both suffered from waterdamages. No hot water for my last 3 days it was broken in all the hotel rooms. The pool was ok but even if you called the reception they could not get any staff to service you at the pool bar. Avoid this hotel.Genuine Hotels.com guest review
"Great Location in Wilemstaad."
Excellent location. The amenities had been weak. There was no hotel bar or gathering place.Genuine Expedia guest review
"WONDERFUL EXPERIENCE !!!"
I HAVE HAD THE MOST SATIFYING EXPERIENCE AT THE HOTEL. THE HELPFUL STAFF WAS VERY EAGER TO ACCOMODATE MY NEEDS. I AM CONTEMPLATING OF RETURNING WITH MY FAMILY NEXT YEAR AND THE PLAZA CURACAO HOTEL WILL BE AGAIN MY CHOICE. THE LOCATION AND THE VIEWS FROM IT WERE SPECTACULAR. IN ADDITION, EASY ACCESS TO THE TOURIST SITES WE VISITED, MADE FOR A SUCCESFUL AND […] ENYOYABLE VOYAGE. Read moreGenuine Expedia guest review
I was not satisfied with this hotel. It is gorgeous on the outside, but the inside needs work. Was in a great locations. Smoking was allowed in the hallways, and by hotel rooms. Refrigerator stopped working and spoiled my food. There was a cockroach on the shower drape while I was taking a shower. The floors were all wet due to poor ventilation system. […] Very dirty. Was unhappy with interior of room. Hard to find staff to ask questions. People at hotel desk not that friendly or helpful. Chaos. Read moreGenuine Hotels.com guest review
Returned to the hotel first evening to find the key had fallen off the cracked room key fob. Reception staff then pointed out that they have an old-fashioned 'key-drop' box. Had to wait 15 mins for staff to bother to let me into my room, like it was some sort of punishment. Next morning I find a pro-forma invoice for a "miscellaneous charge" of US$50, […] pushed under the door. Reception confirmed this was for the key, but the Manager evaded me for 3 days until checkout, so lost a couple of hundred dollars of F&B business but still charged $25 for the key. Read moreGenuine Expedia guest review
"Great location, not such a great hotel!"
The Plaza is the kind of place you go to for the penthouse view or for a one night lay-over but no more. The facility is old, they hand out metal keys with big keychains. Everything was clean but dingy and not very nice. They were renovating some floors though, am sure the result will be nice. We don't stay there again though.Genuine Hotels.com guest review
"Test layover for future vacation"
Nice location, right in town, but the $30 and $40 taxi rides from and to the airport were a bit much. It's connected to the water with a block wall with decorative cannons for a cool fortified feel but its not located near a beach. I'm looking forward to a trip back in a few months where I might stay here again or I might look for somewhere closer to […] the beach with transportation to the airport. Read moreGenuine Hotels.com guest review
"Uncomfortable and Inconvenient and Staff rude"
I found the Plaza uncomfortable and inconvenient and the staff horribly impolite and not at all accommodating. I had to ask for help to get my suitcases to the room they stopped just short of being rude (with the exception of one dark fellow at reception), the wi fi is only available in the lobby so you have to come down in the night with everything […] to access, the restaurant food was tasteless and expensive - I don't know if they treated other guests differently but I found them unpleasant. Read moreGenuine Hotels.com guest review
WE HAD A KING OCEAN VIEW WITH A BALCONY SUIT!! HA HA VERY SMALL ROOM AND QUEEN BED.BALCONY WAS 3FT BY 4 FT. OLD AND JUST OK..NOW THE SERVICE WAS NONE!!REALLY.. DID NOT GET OUR WAKE UP CALL OR ROOM SERVICE,OR TAXI TO AIRPORT AND ALMOST MISSED OUR FLIGHTS.THIS WAS AFTER ME PERSONALY TALKING TO THE DESK CLERK AND HER ASURING ME THAT THEY WOULD ..NOT!!!!! […] THE ONLY GOOD THING ABOUT THIS HOTEL IS THAT ITS PRETTY CLEAN,AND VERY CONVIENT TO WALK ALL OVER TOWN..VERY SAFE..THE FISH AT THE HOTEL IS FROZEN NOT FRESH?? WHY I ASKED THE CHEF AND HE JUST SHOOK HIS HEAD...THIS HOTEL GETS A (W.T.F.) AWARD!! Read moreGenuine Hotels.com guest review
"For half the price good deal!"
For half de price it would be a good deal. Only the bed was good the rest a big minus; regular traveller here, met with many hotels and room; think for a X amount spend you should get something in return. No second vist!Genuine Hotels.com guest review
Fantastic location in the heart of WillemstaadGenuine Hotels.com guest review
"In need of refurbishment and new management"
Having pre-arranged specifically a refurbished room, we found we were given a poor room with lots of shortcomings. After some cajoling and then a row, we were upgraded without extra charge to a partially refurbished Junior Suite and this was very acceptable, although no-one could get the room safe deposit to work. Most of the staff were hopeless and […] the breakfast arrangements, albeit in pleasant part, were very poor and limited. There was a fridge in the room but empty! But the hotel is in an excellent location in Willemstad, with immediate access to the very centre of the town. Also there is a group of delightful waterfront restaurants within a minute's walk of the hotel. We were satisfied in the end but would most definitely not have been without the room change. Read moreGenuine Expedia guest review
"Great location, great lobby, disappointing room"
The location of the hotel couldn't be better. Right on the ocean in Punda, the beautiful old part of Willemsted. The hotel has a beautiful lobby and a nice pool too. Our room was cleaned well daily, and the bed was quite comfortable. Our room was also very quiet. Those are the good points. I paid extra for the "Superior room, 1 king bed, ocean view". […] Well, it did have a king bed, but it certainly wasn't superior. but VERY dated. The TV was small and old (probably from the 80s), the dresser had a broken drawer, and the closet doors wouldn't move without a very hard shove. My "ocean view" room had a view of the parking lot. When I complained they first stated that it had an ocean view, you just have to stand on the balcony and look left. In my opinion that does NOT count as an ocean view. The restaurant looks nice, but the food is average at best. Don't shell out the cash for the breakfast buffet. There are much better breakfasts to be had for less money within a block of the hotel. The fitness room was very neglected. The treadmill belt skipped and jerked, and the stationary bike wouldn't turn on. There were barbells but no dumbbells. But the worst part was that it was dirty. After a week of seeing the same detritus on the floor I complained and they finally vacuumed. Yet despite all this I'd still go back, just for the location right in the heart of Punda. It's not a great hotel, but the location makes it worth considering. Read moreGenuine Expedia guest review
"You don't want to stay here"
Let's start with the bathroom. Mold everywhere (yes, I have pictures). No hot water in the sink faucet, actually, no water at all. Lukewarm water in the shower, however, only cold, cold water on my last morning. There was water (or sewage) dripping through the ceiling into my bathroom, when I told the front counter, they did nothing. Next: It wasn't […] mentioned anywhere that they hold pool functions, and almost every night there was loud (very loud) music and loud voices, until late. Front desk: although everyone was nice, no one seemed to have the same info. For example: asked how to use the phone to call out - they said not possible. Said I'd need a ride to the airport, said I'd need to purchase a phone card from them and call from their payphone. Next day, different desk clerk. She called from their phone & arranged for a taxi for me, no worries. Went once to the restaurant. I was the only customer and was treated like I was an inconvenience. Overall, the room itself was dirty, dirty, dirty. I travel a lot, to a lot of Central America and Asian countries, this was by far the worse room I've ever been in. (On the upside, the lady in their gift shop was extremely nice and helpful). Read moreGenuine Hotels.com guest review
"Nice sea side hotel"
There are a lot of good things about this hotel - location, pool terrace and pool bar right on the water, comfy king size beds and a beautiful lobby. There are also some annoying things. They have an arduous check in process that includes a $100 U.S. deposit for your keys (which they don't warn you about and they only take cash). Every time you need […] something from the desk it takes 10 to 30 minutes waiting for the staff. And there is no order and it's a long desk, so people will come and stand at the other end of the desk after you and get served first! They also expect you to leave your keys every time you go out and pick them up when you come in - DON'T - or you will spend half your vacation waiting for them to get your keys. They also over-sold the bus that goes to the beach and we almost lost our non-refundable and very expensive reservation for an excursion because of it. There is also usually only one person working at the desk and the manager that is there doesn't help out, just sits there. The breakfast is good (get them to make you an omelet or pancakes). It's the best deal in town so you should book it with your room. All that being said though, it is a fairly nice hotel even though it does have some older bits that should be renovated (sticking door, pipes exposed, etc). The location is excellent and the pool area is lovely. The man who worked at the tour desk by the pool was also very helpful with booking things. Overall I was pleased with our stay. Read moreGenuine Expedia guest review
Well, I must say, I was expecting a hotel that was very dated and in need of some repair but with a great view of the harbour and the comings and goings of the ships. This was indeed the case. However, the first room that I was given, after waiting over 2 hours was terrible. It looked like someone had just finished repairs, dust all over the furniture, […] floor etc. There werent even any sheets or pillow cases. After complaining to the management and the fact that I had paid for a ocean view king with balcony, they gave me the best suite in the house! It was amazing. Right on the corner of the renovated part of the building. It was the upgrade from the room I paid for. It had the best view I have every had! The room looked like it was renovated in the last 5-7 years. It had a jaccuzi that had a view over the harbour. PS...sorry for all the bubbles :) If you are going to stay here, go for the upgraded rooms in the smaller building, as it looks like they are going to be a while in the larger one. As for the rest of the hotel services, I didnt use them. There are lots of places nearby for breakfast, lunch and dinner. Plus did not use the pool as I went to the beaches. Cabana is nice and free with WIFI. Mambo was a bit shabier and you had to pay to enter. Read moreGenuine Hotels.com guest review
"The Plaza Hotel"
Viajei em Março/15. O hotel fica no centro em Punda, muito espaçoso como um hotel luxuoso embora antigo. Muito boa comodidade com boa qualidade de limpeza e qualidade do serviço. Recepção atenciosa com as informações do que o hotel oferece, translado para Cabana Beach ao lado de Mambo Beach por 7 dolares com ida as 9:00 e volta as 16:15 hs. Ruim: - […] Pernilongos principalmente na recepção, e em menor quantidade na frente do hotel e restaurante, acho que devido as plantas ao redor do lago artificial; - Não tem WiFi nos quartos, mas tem sinal até do outro lado do canal em Otrobanda no restaurante ao lado do mar; - O serviço telefônico não faz ligação externa, somente por telefone público com compra de cartão. O centro de Punda como Otrobanda não tem muito movimento a noite, com exceção dos cassinos.Locais mais badalados ficam na praia de Mambo Beach Read moreGenuine Hotels.com guest review
Horrible, el hotel está en pésimas condiciones y el servicio es muy malo, por un poco más de dinero creo que se consigue algo mucho mejorGenuine Hotels.com guest review
Acorde con lo ofrecidoGenuine Hotels.com guest review
"Leuke omgeving maar t hotel moet worden vernieuwd"
Het hotel is zeer gunstig gelegen in een rustige omgeving en op loopafstand van de Emmabrug, alsook het winkelcentrum, maar moet dringend worden ge-upgrade. Het hotel moet dringend worden gerestaureerd, aangezien het zijn beste tijd heeft gehad. Hun kleine (18 inch) analoge televisietoestellen, baddoeken, vloermatten voor de badkamer en het toilet (voorzover […] er een aanwezig is), de badkamers en toiletten, moeten dringend worden vernieuwd en de kamers moeten beter worden schoongemaakt.Onder het bed was erg stoffig en de telefoon en televisie lagen bedolven onder het stof. Read moreGenuine Hotels.com guest review
Hotel muito bem localizado, pessoal atencioso, quarto amplo e limpo. Recomendo.Genuine Hotels.com guest review
Pareciera que el hotel esta abandonado, con el personal mínimo necesario para operar, tienen la infraestructura necesaria para ser un buen hotel así como la ubicación pero lamentablemente no tiene el mantenimiento adecuadoGenuine Hotels.com guest review
"Hotel grande mas decadente"
Hotel que deve ter sido bom no passado, mas atualmente decadente e sem manutenção. Quartos grandes, mas se frigobar, localização excelenteGenuine Hotels.com guest review
Evidentemente al hotel le hace falta mantenimiento en general. Muchos espacios que pudieran ser utilizados y estan ociosos. Las habitaciones sin nevera, sin cafetera pero muy espaciosas y con muy buena vista. La encargada del restaurante no es nada amable. Muy buena ubicacion.Genuine Hotels.com guest review
"Realmente nos fue bien tiene cerca todo"
BienGenuine Hotels.com guest review
"ESTE HOTEL ESTA EN PLENA ZONA TURISTICA DE CURACAO"
EL HOTEL SE ENCUENTRA EN PLENA ZONA TURISTICA DE CURACAO, TODO QUEDA MUY CERCA, TODO MUY BIEN, EL HOTEL SOLO REQUIERE MAS SERVICIO A LAS HABITACIONES, PUESTO QUE SI QUIERES COMPRAR UN AGUA DEBES IR AL RESTAURANT O ENTRAR AL CASINO O CAMINAR 200 METROS HASTA LOS PUESTOS DE COMIDA CERCANOS, ESTO LO PUEDEN SOLUCIONAR CON UNA MAQUINA EXPENDEDORA DE BEBIDAS […] EN LA PARTE DE RECEPCION, DE RESTO TODO MUY BIEN. Read moreGenuine Hotels.com guest review
"Sobre el Plaza Hotel Curacao and Casino"
El Hotel Plaza Curacao dispone de una extraordinaria ubicación que es lo que nos parece es lo más atractivo del mismo, por cuanto en líneas generales su infraestructura se encuentra en mal estado y el servicio no es el más recomendable. Las habitaciones son relativamente cómodas pero no del todo limpias; el servicio de Wifi es prácticamente inexistente […] y la piscina esta completamente desconchada en pisos y paredes. Definitivamente no volvería a reservar una plaza en el futuro en ese hotel. Read moreGenuine Hotels.com guest review
Muy cómodo y bien ubicado. Lo recomiendo.Genuine Hotels.com guest review
hotel bem localizado, no centro da cidade, mas deixa a desejar no café da manhã e na área de lazer.Genuine Hotels.com guest review
Excelente gracias a Dios pero considero que deberían incluir por lo menos desayuno al momento de dar los costos diarios de la habitación. De resto todo bien y muy agradecidos con uds.Genuine Hotels.com guest review
"Ikke velg dette hotellet"
Hotellet valgt for Central beliggenhet. Hotllet er 60 år gammelt og bærer preg av manglende vedlikehold og oppgradering. Servicen var med ett enkelt unntak undermålig eller fraværende. Vann, elektrisitet fungerte dårlig, og internett-tilgang bare ved resepsjonen.Genuine Hotels.com guest review
buena ubicacion lo recomiendoGenuine Hotels.com guest review
El hotel es un hotel viejo, huele a viejo, servicio malo, camas incomodas comida no sirve, piscina mal mantenida, todo un desastre de hotel, no sirve para nada, lo unico bueno es que esta bien ubicado, lo peor de todo es que cuesta mas caro que los hoteles de 5 estrellas por supuestamente tener desayuno malisimo desastrozo incluido, plagas en las habitaciones […] no lo recomiendo ni a mi peor enemigo. Read moreGenuine Hotels.com guest review
"EL HOTEL ES GENIAL"
La pasamos excelente, la atencion era muy especial,la limpieza excelente, lo mejor es la ubicacion en todo el centro y teniamos todo cerca. Tienen un servicio de toallas magnifico, puedes viajar sin toallas, porque te las dan hasta para ir a la playa. La unica observacion que hago es la piscina que deben darle mantenimiento, las escaleras lastima. Pero […] si me tocara volver, me encantaria quedarme alli nuevamente. Read moreGenuine Hotels.com guest review
excelente.. la vista y su ubicacion es perfecta..Genuine Hotels.com guest review
"Todo Bien necesita remodelacion"
Todo bien hasta que se lleno de agua todo el cuarto por una filtracion, me cambiaron de cuarto a las 3 am y la verdad no les importo mucho... la que limspia el cuarto me dijo al dia siguiente que no entendia como alquilaban esa habitacion si siempre le pasaba lo mismo con el problema de la filtracion....Genuine Hotels.com guest review
Me parecio buena zona en la que se encuentra el hotel pero la comida no es muy buena y a las piscinas les hace falta mucho mantenimiento, en especial la de los niños...Genuine Hotels.com guest review
El Hotel Excelente ubicacion, servicio aceptable.Genuine Hotels.com guest review
"Seria muy bueno si hubiera mejor limpieza"
Buena, pero la limpieza de las habitaciones especialmente en los baños es muy deficiente.Genuine Hotels.com guest review
Excelente ubicaciónGenuine Hotels.com guest review
"Excelente ubicacion, habitaciones amplias!"
La estancia en general bien, pudieran mejorar con mejor limpieza, los azulejos baños muy curtidos, piso habitación curtido, no se siente limpio....eso es lo que deben mejorar y verán que mejora mucho la puntuación.Genuine Hotels.com guest review
"curacao 23 al 30 06 2014"
muy buenaGenuine Hotels.com guest review
Las habitaciones q vi estaban en Buenos estado y limpias buena atencion lo recomiendoGenuine Hotels.com guest review
muy bueno, super centrico y comodoGenuine Hotels.com guest review
Excelente me encantoGenuine Hotels.com guest review
Um pouco antigo mas excelente localizaçãoGenuine Hotels.com guest review
Esperaba más del hotel, pero resulto regular....Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )