"Great location, not such a great hotel!"
The Plaza is the kind of place you go to for the penthouse view or for a one night lay-over but no more. The facility is old, they hand out metal keys with big keychains. Everything was clean but dingy and not very nice. They were renovating some floors though, am sure the result will be nice. We don't stay there again though.Genuine Hotels.com guest review
"Test layover for future vacation"
Nice location, right in town, but the $30 and $40 taxi rides from and to the airport were a bit much. It's connected to the water with a block wall with decorative cannons for a cool fortified feel but its not located near a beach. I'm looking forward to a trip back in a few months where I might stay here again or I might look for somewhere closer to […] the beach with transportation to the airport. Read moreGenuine Hotels.com guest review
"Uncomfortable and Inconvenient and Staff rude"
I found the Plaza uncomfortable and inconvenient and the staff horribly impolite and not at all accommodating. I had to ask for help to get my suitcases to the room they stopped just short of being rude (with the exception of one dark fellow at reception), the wi fi is only available in the lobby so you have to come down in the night with everything […] to access, the restaurant food was tasteless and expensive - I don't know if they treated other guests differently but I found them unpleasant. Read moreGenuine Hotels.com guest review
WE HAD A KING OCEAN VIEW WITH A BALCONY SUIT!! HA HA VERY SMALL ROOM AND QUEEN BED.BALCONY WAS 3FT BY 4 FT. OLD AND JUST OK..NOW THE SERVICE WAS NONE!!REALLY.. DID NOT GET OUR WAKE UP CALL OR ROOM SERVICE,OR TAXI TO AIRPORT AND ALMOST MISSED OUR FLIGHTS.THIS WAS AFTER ME PERSONALY TALKING TO THE DESK CLERK AND HER ASURING ME THAT THEY WOULD ..NOT!!!!! […] THE ONLY GOOD THING ABOUT THIS HOTEL IS THAT ITS PRETTY CLEAN,AND VERY CONVIENT TO WALK ALL OVER TOWN..VERY SAFE..THE FISH AT THE HOTEL IS FROZEN NOT FRESH?? WHY I ASKED THE CHEF AND HE JUST SHOOK HIS HEAD...THIS HOTEL GETS A (W.T.F.) AWARD!! Read moreGenuine Hotels.com guest review
I had a room right on the seawall and the waves crashing on the shore at nights made sleep impossible at times.But this was counter with the beautiful view of the ocean and the shore line during the day. They provided a wholesome breakfast which made a good start of the day. Unfortunely I did not participate in any hotel events since I was more interested […] in sight seeing. Read moreGenuine Expedia guest review
The lobby and common areas (pool, bar, restaurant) are ok but the rooms are terrible, the bathroom filthy with roaches and mildew and the maintenance of the entire room is nonexisting.Genuine Expedia guest review
When I checked in I was the only one there. Still the girl acted hurriedly and gave me the first room that she saw on the computer. The room smelled of smoke but I had requested a non-smoking room. I went down with several complaints. At that time a more friendly youngman was working. He found a satisfactory room for me. It had an awesome ocean view. […] The hotel is very old and requires plenty of renovation. They are working on that at a slow pace. The housekeepers don't know that the room temperature set by the guest should not be changed until he checks out. I chose this hotel to save money for doing other things. I will go there again but after trying several other locations. Read moreGenuine Expedia guest review
Excellent location to town/Queen Juliana Bridge/Floating Bridge Overall location close to many restaurants/shoppingGenuine Hotels.com guest review
Excellent location to town/Queen Juliana Bridge/Floating Bridge Overall location close to many restaurants/shoppingGenuine Hotels.com guest review
"too early a check out time!!!"
sufficient for the short stay but would not be a good choice for more than a week,very run down,water pressure low,early check out(11am) unlike most hotels which are midday. Would choose a different hotel if I were to return.Genuine Expedia guest review
"The Plaza Hotel and Casino in Curacao"
The Hotel is ok,but the lady in the front desk is not very nice at all,she is not sweet with the guestsGenuine Hotels.com guest review
"Short appreciation of the hotel."
Not working safe deposit box, no shampoo, no fridge, no bell boy, collapsing internet.Genuine Expedia guest review
"Do Not Make the Same Mistake."
Before making my reservation I read bad reviews about The Plaza Hotel and I didn't believe it was that bad. My Mistake !!!. Uncomfortable beds and old pillows, Poor Maintenance. No hot water in shower., Old and very small TV with poor reception. Hope you don't make the same mistake I did.Genuine Hotels.com guest review
It is a nice and very well located hotel. Its employees are very competetive and friendly. Whenever I be in Curacao I will stay there. Besides the price is very goodGenuine Hotels.com guest review
"Avoid if you can"
We reserved a non-smoking room and were given a smoking room. We asked to switch and were told there was only 1 nonsmoking floor (which would be around 5-10% of their total rooms). Very dirty and reaked of smoke - Avoid at all costs.Genuine Expedia guest review
"Just Loved it and will be back"
Great Location!!! The best on the island...close to everything Curacao has to offer. Waterfort Restaurant at the hotel was wonderful. They have a few Restaurants along the waterfront on the Arches also. The Staff was very accommodating, our room was clean. We had a short stay but really enjoyed it. We will be back...Genuine Expedia guest review
"Will definitely be back!!"
We loved the Plaza hotel. The Location is the best on the island. right in the heart of Willemstad. We were able to walk to everything. The hotel staff was great, helpful and make some great recommendations for restaurant and tours. Our room was a nice size, clean and had a great ocean view We will certainly be back soon...Genuine Expedia guest review
"A welcoming surprise"
From most of the reviews we read before booking this hotel, we expected to find an untidy room and a leaking moldy bathroom awaiting us. But when we arrived and to our surprise the room was clean and has an excellent ocean view and the bathroom was in good condition. Our room was located in the low rise building of the hotel, above the lobby and the […] main floor. The hotel was built right beside the waterfront and of walking distance to many places of interest, restaurants and shops. We are thankful for this nice and inexpensive accommodation. We really enjoyed our two nights stay and will recommend it to friends. The day we were going to check out, it was raining heavily and the ceiling of the room was leaking slowly. Since we are leaving it did not affect us but it may affect other guests in the rainy season. Read moreGenuine Expedia guest review
"Plaza Hotel Curacao"
Well located hotel within walking distance to central town. Staff was very friendly. Hotel was clean and well run. The pool was beong refurbished but they had a free shuttle to another pool/beach location.Genuine Hotels.com guest review
"A dump in need of rennovation"
Gross and rundown. If the pool has no water in it the guests should be forwarned.Genuine Expedia guest review
"Great location... poor Hotel"
Expectations were high, but unfortunately the hotel couldn't match it. We got a great deal pricewise, but the hotel service (housekeeping) and cleanliness were very bad. However the front desk service (2 American girls) were very good and helpful. Our room had a huge wet spot on the floor. It seemed like water came through the tiles. The bed sheets […] had holes in them and weren't changed after 2 nights. We had to ask for new towels 3times and eventually ended up getting them ourselves. When house keeping did come to clean our room, they repeatedly banged on our door Sunday morning at 9am. Bring your own shampoo/body wash, because the hotel only offers a container of soap. The location was great! Only a two minute walk to the center and some great restaurants with ocean view. But there are more hotels with a great location like this one. Read moreGenuine Expedia guest review
"a run-down hotel"
Although the location of the hotel is good, the property itself is in the worst imaginable condition. Old, run-down, filthy rooms and public areas with no service what-so-ever. Bathroom is beyond anything a visitor can bare. Housekeeping forgot to clean room for 2 days. Wireless Internet is advertised but does not exist.Genuine Expedia guest review
"Very BAD Condition"
Hotel is a 1 starGenuine Expedia guest review
"Will return to Curacao, but not to The Plaza"
The hotel is a very basic 2 or 3 star hotel, We were a group of 4 on a budget so were pleasently surprised that our room had 2 king Beds. Other than that, rooms VERY basic- no electric outlets in the bathroom. Nice water view, but no balcony. Centrally located in town and easy to find since its the tallest building in Curacao! Rental car agent was SUPER […] friendly. Pool is not that great. It does have a nice rooftop bar with cheap beer and great view of the city. Easy to walk around Punda and over the bridge to Otrabanda from the hotel. Next time would just prefer to stay on the beach. Read moreGenuine Hotels.com guest review
"One Pro lots of Cons"
Pro: Hotel location is GREAT Cons: No hairdryer / iron / clock radio in room Booked two double beds, got two singles Never got a complete set of towels Electrical outlets confusing Additional service charge added to food bill- gratuity was extra. Warning the orange juice served was Tang. #1 problem- Mosquitoes in lobby / elevator Lobby had a large water/ […] plant decor that was a breeding grounds for mosquitoes. Even after spraying myself with bug repellent, I counted 28 bites on my legs and arms. Read moreGenuine Hotels.com guest review
Just because the Plaza Hotel Curacao was built in the 1950's does not equate to "charm." The front desk staff was not friendly nor helpful. Once we got checked in to our room, we discovered only 2 small thread-bare bath towels. We asked for extra towels and the desk clerk said "How many guests?" I answered 'two' the clerk answered "Two guest, two towels" […] Needless to say, we didn't get extra towels. The sheets were torn on the edges and holey. The room bare bones. Only amenity was a safe and the television. Bathroom tile moldy and room had a musty smell. Worst of all, that pond in the open air lobby needs to be emptied of it's fish and water and closed for good. It was just a breeding ground for swarms of mosquitoes. You didn't make it to the elevator fast enough to avoid getting bitten. We had to apply mosquito repellent before leaving our room just to survive exiting and entering the hotel! I eventually had to find a pharmacy to purchase some calamine lotion to soothe the stings. The description given in travel guides and Expedia for this hotel is off the mark. If they must include the Plaza Hotel Curacao, it should be with a cautionary note. If there were amenities, I suppose you must request them; but I'm certain I would have been met with the same indignation I was for asking for extra towels. Read moreGenuine Expedia guest review
Fantastic location in the heart of WillemstaadGenuine Hotels.com guest review
"In need of refurbishment and new management"
Having pre-arranged specifically a refurbished room, we found we were given a poor room with lots of shortcomings. After some cajoling and then a row, we were upgraded without extra charge to a partially refurbished Junior Suite and this was very acceptable, although no-one could get the room safe deposit to work. Most of the staff were hopeless and […] the breakfast arrangements, albeit in pleasant part, were very poor and limited. There was a fridge in the room but empty! But the hotel is in an excellent location in Willemstad, with immediate access to the very centre of the town. Also there is a group of delightful waterfront restaurants within a minute's walk of the hotel. We were satisfied in the end but would most definitely not have been without the room change. Read moreGenuine Expedia guest review
"Great location, great lobby, disappointing room"
The location of the hotel couldn't be better. Right on the ocean in Punda, the beautiful old part of Willemsted. The hotel has a beautiful lobby and a nice pool too. Our room was cleaned well daily, and the bed was quite comfortable. Our room was also very quiet. Those are the good points. I paid extra for the "Superior room, 1 king bed, ocean view". […] Well, it did have a king bed, but it certainly wasn't superior. but VERY dated. The TV was small and old (probably from the 80s), the dresser had a broken drawer, and the closet doors wouldn't move without a very hard shove. My "ocean view" room had a view of the parking lot. When I complained they first stated that it had an ocean view, you just have to stand on the balcony and look left. In my opinion that does NOT count as an ocean view. The restaurant looks nice, but the food is average at best. Don't shell out the cash for the breakfast buffet. There are much better breakfasts to be had for less money within a block of the hotel. The fitness room was very neglected. The treadmill belt skipped and jerked, and the stationary bike wouldn't turn on. There were barbells but no dumbbells. But the worst part was that it was dirty. After a week of seeing the same detritus on the floor I complained and they finally vacuumed. Yet despite all this I'd still go back, just for the location right in the heart of Punda. It's not a great hotel, but the location makes it worth considering. Read moreGenuine Expedia guest review
"You don't want to stay here"
Let's start with the bathroom. Mold everywhere (yes, I have pictures). No hot water in the sink faucet, actually, no water at all. Lukewarm water in the shower, however, only cold, cold water on my last morning. There was water (or sewage) dripping through the ceiling into my bathroom, when I told the front counter, they did nothing. Next: It wasn't […] mentioned anywhere that they hold pool functions, and almost every night there was loud (very loud) music and loud voices, until late. Front desk: although everyone was nice, no one seemed to have the same info. For example: asked how to use the phone to call out - they said not possible. Said I'd need a ride to the airport, said I'd need to purchase a phone card from them and call from their payphone. Next day, different desk clerk. She called from their phone & arranged for a taxi for me, no worries. Went once to the restaurant. I was the only customer and was treated like I was an inconvenience. Overall, the room itself was dirty, dirty, dirty. I travel a lot, to a lot of Central America and Asian countries, this was by far the worse room I've ever been in. (On the upside, the lady in their gift shop was extremely nice and helpful). Read moreGenuine Hotels.com guest review
"Nice sea side hotel"
There are a lot of good things about this hotel - location, pool terrace and pool bar right on the water, comfy king size beds and a beautiful lobby. There are also some annoying things. They have an arduous check in process that includes a $100 U.S. deposit for your keys (which they don't warn you about and they only take cash). Every time you need […] something from the desk it takes 10 to 30 minutes waiting for the staff. And there is no order and it's a long desk, so people will come and stand at the other end of the desk after you and get served first! They also expect you to leave your keys every time you go out and pick them up when you come in - DON'T - or you will spend half your vacation waiting for them to get your keys. They also over-sold the bus that goes to the beach and we almost lost our non-refundable and very expensive reservation for an excursion because of it. There is also usually only one person working at the desk and the manager that is there doesn't help out, just sits there. The breakfast is good (get them to make you an omelet or pancakes). It's the best deal in town so you should book it with your room. All that being said though, it is a fairly nice hotel even though it does have some older bits that should be renovated (sticking door, pipes exposed, etc). The location is excellent and the pool area is lovely. The man who worked at the tour desk by the pool was also very helpful with booking things. Overall I was pleased with our stay. Read moreGenuine Expedia guest review
Well, I must say, I was expecting a hotel that was very dated and in need of some repair but with a great view of the harbour and the comings and goings of the ships. This was indeed the case. However, the first room that I was given, after waiting over 2 hours was terrible. It looked like someone had just finished repairs, dust all over the furniture, […] floor etc. There werent even any sheets or pillow cases. After complaining to the management and the fact that I had paid for a ocean view king with balcony, they gave me the best suite in the house! It was amazing. Right on the corner of the renovated part of the building. It was the upgrade from the room I paid for. It had the best view I have every had! The room looked like it was renovated in the last 5-7 years. It had a jaccuzi that had a view over the harbour. PS...sorry for all the bubbles :) If you are going to stay here, go for the upgraded rooms in the smaller building, as it looks like they are going to be a while in the larger one. As for the rest of the hotel services, I didnt use them. There are lots of places nearby for breakfast, lunch and dinner. Plus did not use the pool as I went to the beaches. Cabana is nice and free with WIFI. Mambo was a bit shabier and you had to pay to enter. Read moreGenuine Hotels.com guest review
My Wife booked this hotel one night while I was asleep-----when I woke up I googled it and was very worried by some of the comments----not to worry--new Management is working Hard to improve things and I like how they have kept the 50's feel without it seeming old fashioned.Location is perfect,close to everything-----we were there for New Years and […] close to the revelry and fireworks,bars and restaurants.----------------Service is their one downfall but is a problem I have experienced at other Island locations Locals are very laid back---be prepared to wait and wait not just at the Hotel but eveywhere.------In short we were sad to leave--should have stayed for the Carnival---we would be happy to go back! Read moreGenuine Hotels.com guest review
Me parecio buena zona en la que se encuentra el hotel pero la comida no es muy buena y a las piscinas les hace falta mucho mantenimiento, en especial la de los niños...Genuine Hotels.com guest review
El Hotel Excelente ubicacion, servicio aceptable.Genuine Hotels.com guest review
"Seria muy bueno si hubiera mejor limpieza"
Buena, pero la limpieza de las habitaciones especialmente en los baños es muy deficiente.Genuine Hotels.com guest review
Excelente ubicaciónGenuine Hotels.com guest review
"Excelente ubicacion, habitaciones amplias!"
La estancia en general bien, pudieran mejorar con mejor limpieza, los azulejos baños muy curtidos, piso habitación curtido, no se siente limpio....eso es lo que deben mejorar y verán que mejora mucho la puntuación.Genuine Hotels.com guest review
"curacao 23 al 30 06 2014"
muy buenaGenuine Hotels.com guest review
Las habitaciones q vi estaban en Buenos estado y limpias buena atencion lo recomiendoGenuine Hotels.com guest review
muy bueno, super centrico y comodoGenuine Hotels.com guest review
Excelente me encantoGenuine Hotels.com guest review
Um pouco antigo mas excelente localizaçãoGenuine Hotels.com guest review
Esperaba más del hotel, pero resulto regular....Genuine Hotels.com guest review
"Location, location, location"
Probably the best place to stay for a night or two in Willemstad. Walking distance to everything and a nice place to view the sunset and the ships going to/from the harbor.Genuine Hotels.com guest review
No hay mucho que decir. Es el peor hotel donde me he quedado en mi vida. Viajo por lo menos 10x al año pero eso nunca he visto. El personal es malisimimo. Ni una persona que se ha destacado. Ningun servicio ni siquiera para conseguirte un taxiGenuine Hotels.com guest review
Que falta de ética; que por haber manchado una toalla con tinte de cabello; que se quita al lavar con cloro; me hallan descontado 25 dollares. A parte el desayuno ; no tienen variedad...muy abandonado el hotel...falta de mantenimiento...Genuine Hotels.com guest review
"huone oli puolet pienempi"
Kiva hotelli kaupungin parhaalla paikalla.Ehkä vähän nuhjuinen.Huoneen piti olla 39 neliötä mutta oli 22 neliötä.Altaalla hyvin tilaa ja aurinkoa.Alakerran autovuokraamon autot vanhoja ja likaisia.Genuine Hotels.com guest review
muy buena y muy comoda para acceder al centro de la ciudadGenuine Hotels.com guest review
"Excelente atencion y comodidad"
EXCELENTE ATENCION Y COMODIDAD ES MI FAVORITO PARA IR A CURAZAOGenuine Hotels.com guest review
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