"Stay was not very comfortable."
1. AC was simply not cooling at all. They have a Central AC. In India Central ACs are not well maintained. In this Hotel in particular Cooling was simply not there. 2. Toilet exhaust did not seem to be working. 3. In the Toilet, the Health Faucet is on the left side which is basically a wrong design and is very inconvenient to use. 4. There was TV […] but without a Remote. There was no Towel provided in the Toilet. I had to call the House keeping 3 or 4 times to get the Remote and Towel etc.. 5. In the Buffet Breakfast, the TEA provided was simply too COLD. When I asked for a hot cup of Tea, the Staff were unwilling and simply did not care. Overall the Hotel is simply NOT GOOD. I would not recommend this Hotel to anyone. Read moreGenuine Expedia guest review
Courtesy of front office staff was horrible!! Will never choose this hotel again..,Genuine Hotels.com guest review
"Good hotel short stay"
Not a bad hotel for a short stay near the main bus stand.Genuine Hotels.com guest review
"Does not match what is mentioned in expedia"
The hotel quality (atleast the room allocated to me) does not match with what one can infer from the photos posted on expedia. The photos might have taken when the hotel was newly constructed many years ago. Room - The booking said I will get a deluxe room with 2 King beds. What I got was a small room with one queen size bed. When I asked the hotel […] staff about it, he said what I got is King bed. I could not ask him more and it was uncomfortable for us with a child. We had to check in late and the room little stinky until the room boy had to report to duty next day and spray some room freshener. The bath tub had many cracks. One of the taps in the bathroom was leaking and the water was dripping always. In the evenings, you can find bottles and eaten up dishes kept on the corridor by other room mates for the room service to clean up. I have seen they remaining there till next day morning. Internet - They said the complimentary internet was for half hour only. It is not suitable for business travelers. Paid internet is available. For me they took 2 days to arrange for the paid wifi tokens. So I spent 2 days without internet and was not able to check my office e-mails. Staff - I saw 2 types of staff. One set of people are very good and cultured and they appear in the daytime. Other set of staff I saw were not much cultured and they looked drunken at nights. Read moreGenuine Expedia guest review
"it was a bad experience!"
It was a bad experience reaching the hotel premises as theres a location mismatch on the Google map which had been our priority while booking so that we stay close to the venue but its really sad to know that a three star hotel which too is a self claim is conning people with a false Google location and wrong address I request Google and the other concerned […] authorities to take necessary steps in future to avoid the goof up and make necessary changes and corrections thanks for the opportunity to express our greviences through this review option thank you Read moreGenuine Hotels.com guest review
Pathetic conditions, Not maintained well at all, rooms are not very clean. Complimentary breakfast was the most horrible food to eat, it looked like just because they committed on complimentary breakfast something was cooked and kept. Food was Cold and unedible. Hotel staff very not polite, looked like they were all frustrated with their work. Over […] all Horrible experience, will never go back there Read moreGenuine Expedia guest review
"Good hotel with bad service"
Hotel facility are good but Room services is not good, Wi-fi was not working at allGenuine Expedia guest review
The hotel is located ideally on 100-ft road with easy connectivity across the city. However, the authorities need to review the facilities and at the very least ensure water taps and WC works well. Also, the door knobs and other fittings need urgent renovation.Genuine Hotels.com guest review
It was a great disappointment. The rooms were not cleaned, had to tell the hotel to change the room due to cockroach in the the bed which staff could not do anything. Hot water was not available. Shower was rusted. Can not talk about it anymore. HOPE THE MANAGEMENT WOULD TAKE CARE OF THE SAME.Genuine Hotels.com guest review
"Not up to the mark"
Not enjoyedGenuine Hotels.com guest review
"COMFY ROOM STAY"
BREAKFAST MENU ITEMS COULD BE REDUCED AND MADE TASTIER....RATES CAN BE STILL MORE COMPETITIVE TO ATTRACT MORE BUSINESS CLIENTS....Genuine Hotels.com guest review
"Vijay park -review"
The room was good,neat and clean. The room service was also ok. Food is ok.Genuine Hotels.com guest review
"No good hotel No wonder the rooms are"
poor hygiene. meagre facilities, v poor management, staff are arragant and very unhelpful I would not recommend this hotel for my friends abroadGenuine Expedia guest review
I am very satisfied about my stay in this hotel.The employees were very courteous and the breakfast was good.Rooms were neat.I would choose to stay here again when I come to chennaiGenuine Hotels.com guest review
09/15/14 Edamana S Mumbai
Reached 23.45hr Refused booking of Cleartrip Informed no vaccancy Said already informed U Refused to endorse it on voucher After long argument gave 1 room insted 2 Charged 2600 insted of 2348 Bitter experiance.
"OK Types Hotel at an Affordable Price"
07/08/14 anubhavkapoor76 Pune, India
Its an OK types of a hotel with not world class amenities but OK sort of with basic facilities.Air conditioners are not separate but centralized.Fans are not there but a sort of table fans are there with rotating feature.View from balconies is not that far good. On one side you can see the traffic on the road and on the other end the metro bridge.Do not expect much in Breakfast as they serve South Indian only with additionally Bread,Butter and Jam.They have a travel desk which charges 500 for 4 Hours and 1500 for 10 Hours. Drivers can also speak hindi upto a level you can understand. Location of Hotel is not pretty good which connects you to city.However you can connect to Anna nagar with this location easily.stay only if you are Budget conscious person.
"Worst ever experience"
06/06/14 MMOHAN83 New Delhi, India
Very bad experience we had when our team of 5 managers were put up here by our local office. Airconditioning was completely off but hotel staff kept on shifting our rooms from one to another without disclosing that due to renovation A/C is not working. We kept complaining and sweating. We were running fans in our rooms. Hopeless service. None bothers to clean rooms or toilets unless requested several times. WiFi connectivity was bad. Same type of breakfast every morning without any visible changes. There is no warmth in the hotel staff at all. This hotel is good only for local families or groups in low budget category but for business stay certainly not going to recommend to anyone.
"Worst hotel to stay in"
05/26/14 jdeepak4 Surat, India
This is one of the worst hotel I ever stayed in. No cleanliness in room, toilets. No clean beds, no clean towels. Room was stinking and when asked for room freshener no one responded. AC was not functional and after many complaints they told to run fan in room. Food quality was terrible. I will advise not to stay in this hotel even if you do not have any option.
05/09/14 dexter_sabs Mumbai (Bombay), India
Choose to stay if you have no other option. Rooms are spacious with unclean bed-sheets. I stayed here only because my work place was near to this hotel. Food is not at all good, I preferred to eat outside. Breakfast has same stuff every day and no variety. Service is not satisfactory. Cheaper option but one can get better hotel at little more expense.
05/04/14 Vairavan N Abu Dhabi, United Arab Emirates
Not worth for money. Wi-Fi was not working/proper. no many choices in breakfast. All foods expensive. Initially I was provided room at 4th floor which was bad smell and dirty. After complaining about the room, hotel management changed my room after 3 hours.
"The worst hotel in the city"
03/25/14 shilpa2010 Bangalore
Absolutely wrong selection. Never step-in. No basic customer approach. Very rude.No hot water, no service, no response, no proper room lock. Poor quality of food. Will spoil your trip.never ever take a chance.
"Totally unsatisfied "
When on a personal stay with wife I booked this place. Right from the first step things weren't looking good. It turned to be a unhappy stay. Pros: proximity to koyembedu and prompt room service. Spacious and bright natural light. Cons: the reception staff is totally unwelcoming. There was a leakage near the AC duct which even on informing to the maintenance and guest relation manager was left unattended. At night when we came back it was irritating to look at water on the floor as u open the door. The bathroom lacks maintenance and the switch boards were about to fall apart... Overall totally it's not worth for money and wouldn't recommend this place to anyone.
"Only the reception is attractive – Avoid this hotel at any cost"
02/20/14 GayalX1 Colombo
We stayed in this hotel in February 2014 as a group occupying 4 rooms. Only the Reception area is good. Don't get inspired with other facilities in this hotel. This hotel was booked by the Indian agent Top Travel & Tours (New Delhi) for us as part of a multi-city journey. Pros: Reception looks good. Don't get inspired by the reception look and feel. Room service is good. We got everything we ordered within a reasonable time. Laundry service is good and very cheap. Rooms are spacious. Beds & pillows were okay. Cons: On arrival they took our passports and returned only few. When we inquired they said we did not give all passports. After searching everywhere they found one in the photo copy machine and two more among their messy reception table. Free Wi-Fi but reception informed there was a Internet Server error. This problem was not resolved for 4 days until we left the hotel. No LCD TV. Old TV takes lot of space near the working desk. Toilet amenities were broken. Shower kept flowing even after closing the taps. Only hot water was coming from taps. Unable to shower with boiling water. We tried to call the maintenance number but nobody answer that number. We called reception and every time they would say that they would send someone to look. But, this never happened until I had to physically walk in to the reception area to make the complaint. Later our room was changed. My appointment on the morning got delayed by 2 hours and entire day was a mess. There was no phone on the corridor to be used in an emergency. We have to go down 4 floors each time to recharge our door keys, since the keys are getting expired every 12 noon. Air Condition not working in both rooms. Luckily second room had a rotating fan. Toilets had only salty water. Another room’s flush toilet in the bathroom was broken and water was continuously flushing for hours. No hotel staff was interested in repairing it. Neither we gave a damn about it. Rooms were very dark due to inadequate lighting. Most of the bulbs were removed from the electrical holders by the local guests and hotel staff does not care much about it for cost cutting reasons. Morning breakfast is dull. Same food served all days. No variations. Butter was finished soon and no replacements after. However egg omelets were served upon requests for non-veg. Nevertheless it tastes like a Dosai. No salt, No chilies, nothing special. Room key (Electromagnetic Swipe Card) was not working. We had to wait outside the room for 45 minutes until hotel staff changes the batteries of the door lock device. What irritates us more is that housekeeping person, maintenance person and room services manager keep putting their master keys 40-50 times each knowing that the batteries are dead and no light is emitted from the door lock. Room doors are warped and would need muscular strength to open and close. Dinner buffet was served in the basement when the Air conditioning is not working in the Lobby level restaurant. They have removed all the warming burners by 9.30pm. Food was cold. We have to wait till they warm food. The Air Condition was too cold in the basement that after serving the dinner food was dead cold before you start eating. Out side view from the hotel room window was depressing. We would NOT recommend this hotel to future foreign guests.
"Good to stay with cheaper rate through Cleartrip"
12/24/13 Sureshkumar V Bangalore
I stayed there for 6 days during my official program. I found that the hotel was very good to stay at the same time very cheap with cleartrip.com. However, the hotel can avoid the late evening drinks used by the occupants at the passage of the floor. The smell was very ulergic to all. Otherwise, it is worth to stay
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