Bell hop never came to room at checkout; they said only one showed up for work but there were other people standing around doing nothing. There are only three small elevators; not enough for 35 floor hotel. I had to take my own luggage down and load it. It took over an hour waiting for an elevator that was not full. The bell hops have to use the same […] elevators that the clients use and it takes and extremely long time to have luggage brought to room; when they have bell hops. Read moreGenuine Hotels.com guest review
Great hotel, big rooms by New York standards. Staff was extremely friendly, would definitely stay there again.Genuine Hotels.com guest review
Great Hotel, close to Times Square. Breakfast included.Genuine Hotels.com guest review
Awesome!!!!!!!Free food and drinks breakfast and happy hour. Clean hotel comfy beds. Hotel is behind port authority ....subway and buses....what a delight I'm going back. ThanksGenuine Hotels.com guest review
"Very Satisfied. Staff and Hotel were Great."
Very happy with our choice of hotels for our NYC stay!! Got to the hotel early because of a mix up with the airlines and we had to take an earlier flight. To our pleasant surprise our room was ready and we were able to check in early. Room was clean and comfortable with everything we needed for a great stay. Loved the free breakfast and evening cocktail […] hour. Also loved the free laundry facility. Close to the subway and time square to get any where we wanted to go within a few blocks. Everyone on the staff was friendly from the front desk, food service, maid service to concierge. Beds and linens were extremely comfortable after the long days of sightseeing. Would definitely stay here again when back in NYC. Read moreGenuine Expedia guest review
"Comfortable and convenient"
This is my first choice when in NY for business.Genuine Hotels.com guest review
"Great people and great room."
They were awesome. I told them it was my anniversary and they brought me a gift.Genuine Expedia guest review
We stayed at the Staybridge for 4 days to kick off the holiday season and would recommend it to everyone! Within walking distance to most Broadway shows, Times Square, Rockefeller Center, Radio City and so much more. Close to Subway stops and bus terminal. Wonderful room and staff. Excellent full breakfast complimentary everyday. Drinks and appetizers […] on Tues. -Thursday from 5-7. Great restaurants close-by. We'll never stay anywhere else when we come to New York. Read moreGenuine Expedia guest review
"Christmas Shopping in NYC"
We were especially pleased with the availability of hotel staff readily on hand to answer any questions. Anna and her food service personnel were extremely helpful. The times that we did eat at the hotel, the food was hot and quite good. Brian was so pleasant in arranging for our luggage to be held and to have a car available for us to take to the airport. […] There was plenty of space in our hotel room and having the small kitchen was nice. Read moreGenuine Expedia guest review
"I was impressed as always"
It was a short trip 9th Oct 2013 - 11th Oct 2013, but it had to be staybrigde hotel. Good location. Great breakfast, you can't go wrongGenuine Expedia guest review
"Great hotel by Time's Square!"
We were very pleased with this hotel. It is so close to everything in the city, so it's very convenient. The free breakfast in the morning was a real plus and was very enjoyable. The staff was very friendly and knowledgeable about the city.Genuine Expedia guest review
Great!Genuine Hotels.com guest review
"Close to Times Square"
Enjoyed the stay. Breakfast was busy but good and hot. Lots of fresh fruit - real treat. Met quite a few folks from other countries - seemed like a popular place was booked solid. Really enjoyed our stay. Clean rooms - friendly and helpful staff.Genuine Expedia guest review
The hotel was great for the purpose we had of touring the city. Everything was within walking distance and the hotel provided a great buffet breakfast every morning to get the day started. I would definitely stay there again and recommend it to others.Genuine Expedia guest review
"The best hotel of my trip"
IMy wife and me stayed there for 4 days in November/2013. Location was very good, we could walk to the Times Square. Laundry, fitness and WiFi working. Big fridge and microwave in the room.Genuine Expedia guest review
"Best hotel I've ever stayed at in NY"
Love this hotel!!! Amazing breakfast, friendly staff, great room for a great price! I'll def stay there again.Genuine Hotels.com guest review
"Excellent service, attn to detail, great breakfast"
We had read other reviews before selecting this hotel, and we are glad we did. We stayed at the Staybridge Suites for five days during Thanksgiving week. The weather was bad, yet, the location of the hotel, only a block away from the subway and very accessible to cabs, allowed us to enjoy the city to its fullest. It is very close to Times Square and […] entairtainment. The hotel staff paid attention to every detail -even provided a container to bring breakfast food to the room. In addition, they had a reception on two of the nights -something they did not advertise. The breakfast had excellent variety -eggs, potatoes, cereals, fruit, sausage, juice, and muffins. We also had fresh coffee available upon our return from the city. We enjoyed drinking coffee in front of the large television set and fireplace in the reception area, especially after unseasonably cold days during the Thanksgiving week. The television in the room was of a good size. The room came with refrigerator, stove, microwave, and basic kitchen ware. The hotel staff was excellent. Thank you, Staybridge for a wonderful stay.. Read moreGenuine Hotels.com guest review
The elevator broke while we were there and they did not communicate that with us until a day and a half later. We stayed on the 12th floor and had to take the steps.Genuine Expedia guest review
"Elevators were a problem"
Wonderful staff and hotel. Elevators were a problem from check in and got worse when one of three was non operational so wait was hard especially during the Thanksgiving holiday. The hotel provided a wonderful free breakfast which was outstanding and the staff were most friendly and helpful. I would stay again but not on the 20th floor; I would request […] a lower floor so I could use the stairs. Read moreGenuine Expedia guest review
A true gem in the heart of the city.Genuine Expedia guest review
"Solid 3 Star Hotel"
Location good. Buffet breakfast bonus. No room service, staff uses guest elevators so long waits for elevators. Not a 4 star but a Solid 3 star hotel. For the price a good deal!Genuine Expedia guest review
11/26 thru 11/30-Staybridge was excelleant. We had a great time. Rooms were modern and clean. Comfortable bedding. We had 4 people in a double bedroom and it was fine. Close to Times Square, walked everywhere, safe area. Easy access to Subway, however we walked to Broadway, Times Square, Rockafeller Center, 5th Street Shopping, Macys, and Empire State […] Building. The morning breakfast was a treat, Staff was excellant expecially like Sunny. Read moreGenuine Expedia guest review
"30th Anniversary Trip"
This was our second trip to NYC and both times we stayed at the Staybridge Suites, Times Square. The first time we stayed it was recommended by a travel agent and we were not disappointed. So this time when we made our own plans, there was no doubt where we would be staying.Genuine Expedia guest review
"Nice hotel in theater district."
I stayed two nights while there to visit some bookshops and museums and see a couple of shows. Perfect.Genuine Expedia guest review
I had very comfortable stay with my children and husband.very good breakfast and imaginative dinner snacks.good that there was a KITCHEN well equipped im the apartment.good shuttle service,kind staff.very good chambermaids,they cleaned up the room and made beds.location not the best because of bus station,there is public kitchen for poor people in the […] neighborhood. Read moreGenuine Hotels.com guest review
We paid 236 per nite with Expedia but now I have pop ups for less than 200. VERY friendly and helpful staff. Ample buffet. Walk on right side of 40th as its a little shady on left side but hey Marriott is on same side. Duane Reade store (like a Walgreen's) and has convenience foods is on corner of block. One huge caveat is to ask staff to arrange a […] shuttle to La Guardia for $49 for car full of people and luggage. Plus tip. And did I mention LOCATION. Walk to eat at Juniors on 45th which is rated better than Carnegie deli and has $20 home cooked huge dinners and on 42nd street 5 guys burgers and fries for best deal in town and the new Cake Boss cafe on corner across Read moreGenuine Expedia guest review
"I Love New York !! Thank you Expedia !!"
This hotel had great access to Times Square, the subway and the buses. You could walk to several parks and stores. Their breakfast offered a variety of foods (even egg whites !) They were friendly, helpful with directions and getting transportation. The room was a good size with a large refrigerator for storing perishables. We had a fabulous time .Genuine Expedia guest review
"Great hotel close to everything!"
Went to the theater, great restaurants, shopping. Subway across the street can take one anywhere in Manhattan.Genuine Expedia guest review
"My new home away from home."
Great staff! Good location and comforable rooms.Genuine Hotels.com guest review
"Mother and Daughter Overnight Getaway"
I decided to take my daughter for a one night stay at Staybridge Suites. I wanted something close to home in a great fun location. When we checked in they could not find my reservation because the third party site did not forward the reservation. The front desk was very nice and helpful to fix the issue. They contacted the company and fixed everything. […] They made a bad moment a happy one. The room have everything you could think of to make you feel at home my daughter wanted to stay another day. I was on the 32nd floor and I loved it! The lift/elevator came in a reasonable amount of time. People complain without thinking about the amount of floors and people in the building. We both loved the comfortable beds, views, amounts of pillows, towels etc.... The breakfast area was crowded because the food was good and the area was welcoming. Some people say the options are limited. I say it was a great amount of options for a free breakfast. They did a great job and the dining room staff was nice, professional and very helpful. I will go back again without a doubt. My experience was well worth the price. They give you more than most hotels or suites at higher price points! Read moreGenuine Hotels.com guest review
"Great Staff , fitness room needs improvements."
One night stay, desk was very good checking in and out. Morning breakfast was very good, think between made to order and continental. Fitness room in basement and average equipment. Room is small, view non-existant and equipment middle of the road. Bar staff was cordial and conversive. Parking is not included and like all of Manhatten expensive. Rooms […] are not large but are well appoiinted and you are after all in the middle of Manhatten. I will stay again but wish the fitness room made you want to be there. Hard enough to get motivated on the road. Read moreGenuine Expedia guest review
Staff was great. Rooms are really nice and affordable.Genuine Hotels.com guest review
The staff at the hotel were very friendly and helpful. They really made the stay very pleasant. The location was great, right near Times Square. I would definitely go back. Very reasonable price on hotel.com.Genuine Hotels.com guest review
Hotel was fine. Location was nice. Didn't like the late check in time. And also the day I checked out housekeeping constantly kept knocking on the door and the other doors and it was 2hrs before check out time. Was a little distracting.Genuine Expedia guest review
GOOD LOCATION. THE STAFF WERE GREAT AND FACILITIES FINE. ONLY DRAWBACK WAS BREAKFAST WAS SO SO.Genuine Expedia guest review
"Great escape to the city"
Great times with friends and awasome weather!!!!Genuine Expedia guest review
Great hotel...Very central to many locations. Great staff and very clean...Elevators are a disaster in the morning and when we checked out had to carry our bags down 9 flights of stairs. Not FUN.Genuine Expedia guest review
"The hotel was in a great location."
Hotel staff were great. They arranged for many of our trips, restaurant reservations and show tickets. The room was very nice, came with a full kitchen. The breakfast was very good with a nice variety of hot and cold food. We did have an incident after being out all day we returned and found our room door open. Apparently the maid had had not closed […] it after cleaning. The bad thing is our room was right by the elevators so when the doors opened we noticed it right away. Luckily nothing was missing, we informed the front desk right away and they said they would investigate what happened. We did receive a nice note saying they were sorry for the inconvenience. Read moreGenuine Expedia guest review
I was very pleased with our recent stay at the Staybridge Suites in Times Square. The staff in the lobby was very friendly, efficient, and helpful. The location was a fairly short walk from Times Square and other modes of public transportation. we enjoyed the breakfast daily. Our room was fully equipped with everything we needed and impeccably clean. […] I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Staybridge was terrific"
We stayed for one night at the Staybridge Suites Times Square. Much to our surprise, the room was large---clean, with a terrific mattress. It was quiet, had free internet that worked perfectly, and fine large screen HD TV. The neighborhood has great restaurants galore on 9th Avenue. I've been at the two next door, and the Staybridge is the best of […] the 3. The breakfast is so so , but- it's free, so who can complain. It's included in the low charge--particularly low for any NYC hotel. My wife and I recommend it to anyone coming to NYC. Read moreGenuine Expedia guest review
"Needs some updates."
This hotel needs some updates. Carpet in the hallways is very worn, someone could trip and fall if they were not careful. While you are offered a free breakfast the crowds were so large that you could never find a seat and usually long waits for food, if there was any. The staff was very helpful in trying to replenish the supply but the patrons were […] like vultures and grabbed so much food that it was disgusting watching them. It seemed like everyone who had booked through Expedia was put in a corner room by the elevators. The elevators were impossible. In the morning you could wait up to 10 or 15 minutes to get on an elevator. The cleaning staff was using the elevator as an express elevator for themselves and letting the patrons wait and wait. Read moreGenuine Expedia guest review
I'm from Texas and the room was really nice and not to small and really clean, staff was really nice.Genuine Expedia guest review
"excellent hotel in the heart of New York"
One of the cleanest hotels I have seen in New York. Location was good as well. The staff were helpful and smiling.Genuine Expedia guest review
Met expectationsGenuine Hotels.com guest review
"Comfortable hotel near Times Sq."
Stayed 3 nights in mid October. I would recommend this hotel for midtown stays.Genuine Expedia guest review
Excellent, clean, convenient location, great staff.Genuine Hotels.com guest review
"Don't judge a book by its cover."
You definitely don't get a sense of the experience you'll get from this hotel just by looking at the pictures. My experience way exceeded my expectations, and it was my first time there.Genuine Expedia guest review
"Good base for exploring NYC"
This hotel was perfect for us and met our expectations. The location was within easy walking distance to lots of restaurants, stores, and theatres including Times Square. It was great to have the kitchen for those times we chose to eat in. Our room was on the 29th floor and had a decent view. Our room was clean and very comfortable. The buffet breakfast […] was very good and offered a large selection of items. Each staff member we encountered was polite and helpful. We would absolutely stay here again for our next visit. Read moreGenuine Expedia guest review
"Happy 30th Wedding Anniversary Visit"
Great location, great facility, excellent morning breakfast, good views from the 18th floor, lots of interesting international clientele, cooperative weather and lots of fun!Genuine Expedia guest review
"Great locations and people"
Maid service was irritate but otherwise a wonderful value. Go left out of the hotel doors one block and turn either way for great food at varied prices. Comfortable, very quiet and the staff was marvelous. Would certainly come back.Genuine Expedia guest review
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