All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here340 W 40 Street, New York, NY, 10018, United States of America, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 2,027 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.1
4.0 / 5Excellent
"things needed to be improved!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
There's only 3 elevators for the total of 32 floors and for the sum of 310 rooms, you really have to wait for ages for the services especially during the hour for check in and out! I would suggest you to use the stairs if you got your room assigned at the lower levels, otherwise, you really have to have patients! Breakfast begins at 7 to 11am, I would suggest you to come early by 7am or by 10:30am, otherwise, you would experience the big mess at the limited spaces, the shortage of silverwares, the watery oak meal, empty trays etc. just to name a few. The room I stayed for three nights, the TV and the stove didn't work for the first night, I left the note on the TV and they had it fixed ok and for the stove I found that the switch was on off position, and the electrical stove works after I had the switch turned back on but you simply can not turn it off and I then understood the reason why that they had the switch turned off in the first place! And since a new building is working on the foundation at the moment, please take a little more cautions when you walk on or across the street. I would rate 4 out of 5, simply because there always rooms for improvement, right?
Genuine Expedia guest review
Other trip Dec 17, 2014
eddie
US
5.0 / 5Outstanding
"Would book this hotel again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel for the price I was only there for one night but I had no complaints.
Genuine Hotels.com guest review
1 night business trip Dec 14, 2014
Teresa
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay in the city...centrally located and within walking distance of so many attractions.
Genuine Expedia guest review
Other trip Dec 16, 2014
Thomas
US
5.0 / 5Outstanding
"Definitely the Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staybridge Suites has the best location in the city, With the breakfast included, we only had to worry about dinner. If we were stayinglonger, we wouldhave taken advantage of the full size refrigerator, stove and accessories and just cookewd there. Staff was fabulous from the front desk to the concierge to the maid. 5 Star Rating at least...Had an awesome time!!!
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
4.0 / 5Excellent
"Nice place close to Times Square."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
This is our 2nd time here and we love it's convenience to so many things. We walk to Broadway plays, to Times Square, to great restaurants. Great breakfasts included every morning. Only downside is that the elevators are SLOW! Wonderful staff!
Genuine Expedia guest review
Other trip Dec 15, 2014
Deb
US
5.0 / 5Outstanding
"Excellent Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the staff was wonderful and the service was excellent
Genuine Expedia guest review
Other trip Dec 11, 2014
kristy
US
4.0 / 5Excellent
"Clean room in convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
There was construction going on in the area, but we were able to get back and forth to the hotel fairly easily. The hotel staff was extremely courteous and helpful. Our room was exceptionally clean, with lots of nice bath towels and an abundance of pillows. The kitchenette was clean and up-to-date. The only downfall was the complimentary breakfast. The food was acceptable, but the eating area was small and crowded. I would probably stay there again and would recommend the hotel to others.
Genuine Expedia guest review
Other trip Dec 9, 2014
Brenda
US
4.0 / 5Excellent
"Very good value in Times Square, NYC."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good value for Times Square, NYC.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2014
Josh
US
3.0 / 5Good
"Awesome"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I recommend it to my friend ,very nice location . Only boor breakfast .
Genuine Expedia guest review
Other trip Dec 6, 2014
Azza
US
1.0 / 5Poor
"LOUD, TRANSIENT DORMITORY"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    1.0
I came into town for business and decided to stay at Staybridge because it is new and I expected it to be well run. The first night, there was yelling and slamming of doors on my floor until 5am. This happened again on my third night. You can hear every single noise in the hotel and the staff is not helpful.
Genuine Hotels.com guest review
4 night business trip Nov 28, 2014
Tyler
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Even if it was a short stay, I loved the hotel! Location is great, only two blocks away from Times Square and super close to all attractions in NYC. I didn't need a cab, just walked every where. Hotel is super clean, rooms are nice and staff was super helpful and very kind! Definitely recommend this hotel if you're going to NYC.
Genuine Hotels.com guest review
1 night trip Nov 27, 2014
Taiana
US
5.0 / 5Outstanding
"Amazing Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is super clean. The rooms are large, beds are super comfy and the kitchen is a huge plus. The entire staff was friendly and helpful. The breakfast and happy hours were great. It was so nice to wake up and come down to a delicious, hot breakfast waiting for us - something for every pallet!! We loved everything about this place - no negatives!
Genuine Expedia guest review
Other trip Dec 2, 2014
Cathy
US
5.0 / 5Outstanding
"Wonderful hotel to stay in."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We loved the hotel it was nice and cozy. The breakfast was good and many store were in walking distance.
Genuine Expedia guest review
Other trip Dec 2, 2014
Mrs. MiMi
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was a great experience. Very close to subway and Times Square. Very convenient having a mini kitchen with refrigerator. Only drawback was the elevators that took forever, and the chaotic busy breakfast. Would recommend!
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Staybridge Rocks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was PERFECT! Quick efficient and clean. Close to everything and reasonable parking, loved it...
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Nicole
US
5.0 / 5Outstanding
"Comfort, close and great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It is a great option it is great situated rooms are comfortables and good size happy hoir and beakfast are good and free, internet is really high speed and they make your room no matter what tine you are out of the room great experience at this hotel
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"nice but loud by hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
staff was loud at night. Street was very loud Breakfast area was too crowded. No place to sit.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"close to theatres and transportation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff and room were very enjoyable. Easy access to everything New York!
Genuine Expedia guest review
Other trip Nov 20, 2014
George
US
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great location, lovely rooms, centrally located and great staff
Genuine Expedia guest review
Other trip Nov 19, 2014
karen
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great service, good location. Room was not huge, but well-appointed. Great value for the money.
Genuine Expedia guest review
Other trip Nov 18, 2014
Brian
US
5.0 / 5Outstanding
"Oasis in the big city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is a hidden gem! Requested room on upper level-was given top floor with view of Empire State building which was lit up red white n blue for Veterans Day! Staff was pleasant and accomodating. Complimentary Breakfast buffet and evening socials were nice touches and beyond expectations! Good location in walking distance to Bryant Park and Times Square. Street looks a bit rough but felt safe -many people out walking at all hours and security around area. I come to NY twice a year to visit family and friends-this hotel is my new favorite oasis ;)
Genuine Hotels.com guest review
3 night trip with friends Nov 10, 2014
A Traveler
US
4.0 / 5Excellent
"staybridge time square hôtel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was there for a couple of night and loved it greatly. The kitchenette and proximity to Time square makes it a budget friendly hotel.
Genuine Hotels.com guest review
1 night trip with friends Nov 11, 2014
A Traveler
US
4.0 / 5Excellent
"Stay at the Staybridge"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Go for the breakfast buffet and stay for the service. Next to Time's Square.
Genuine Hotels.com guest review
4 night business trip Nov 8, 2014
Tim
US
5.0 / 5Outstanding
"Perfect Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel is a GEM in the heart of everything. I stayed here with my 16yr old daughter and found everything to be wonderful, the room, the staff, the location, breakfast all were amazing. The staff are so friendly and helpful, everything was modern, clean and efficient. We had lots of appointments both up town and down town and found this to be central for all and extremely safe. Having the kitchen with everything you need was such a bonus, this will be our Hotel from now on.
Genuine Expedia guest review
Other trip Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pros: Great location close to centre of Times Square & central to most attractions, rooms are a good size, have extremely comfortable beds, are spotlessly clean & have a well stocked kitchenette, a great variety in hot & cold complimentary breakfast, complimentary guest laundry, host complimentary 2 hour drinks & finger food get togethers 3 nights pw & extremely friendly & obliging staff, particularly Maria, Karina, Kernita, Michelle & Ricardo from the kitchen team. Cons: Slow lifts, some rooms have small showers. Pros far outweigh minor Cons. We had a fantastic 6 night stay, would highly recommend this hotel and will definitely stay there on future trips to NY.
Genuine Hotels.com guest review
6 night romance trip Nov 1, 2014
Mrs.Marilyn
US
4.0 / 5Excellent
"Wonderful Times Square Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a great hotel in a perfect location for shows, food, and all other NYC activities. Walking distance to many activities, and only a block away from subway station. I will definetly stay here again!
Genuine Hotels.com guest review
5 night romance trip Oct 30, 2014
Kerry
US
5.0 / 5Outstanding
"Great Location...Even Greater Staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the moment we arrived to the final exit this hotel's staff went beyond our expectations. Our room was between two of the elevators but somehow not a sound from them could be heard in the room. The only situation encountered was the elevators in the morning but that was so minor in comparison to the way the hotel went out of their way to make our stay enjoyable. And I could not believe that even the self serve laundry facilities were free of charge...washer and dryer! Will us this hotel the next time in NYC.
Genuine Expedia guest review
Other trip Nov 4, 2014
NwM & RjB
US
2.0 / 5Fair
"not great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
was looking for times square location, but this is next to bus station ...not a great street to be on..tiniest rooms and closets
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Met all expectations!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed for four nights to attend a five day workshop series in mid town. Great complimentary breakfast and snacks for happy hour. Clean comfortable, quiet and modern room - met all my expectations!
Genuine Hotels.com guest review
4 night business trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
"THE PERFECT PLACE TO STAY BY TIMES SQUARE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Exceptional!!! Largest rooms I've ever had staying in NYC without spending all my $$$. Breakfast was perfect, staff was attentive and helpful. Very short walk to Times Square, Subway at corner, Quick access to all tour busses. PERFECT!!
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice and clean."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The best hotel I have stayed in NYC so far. It is very clean and up-to-date, no signs of any infestations. The best feature was in-room kitchen, that saved us a lot of money and trouble finding decent food with no gluten. Complimentary hot breakfast was very nice, good variety. Staff was friendly, did not ask too many questions. Room service went through our luggage, did not take anything. Safe in the room was useful. Located nearby major bus station, so the streets were kind of scary. Overall very good experience.
Genuine Hotels.com guest review
6 night family trip Oct 18, 2014
Svetlana
US
5.0 / 5Outstanding
"Excellent staff, very clean, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Thoroughly enjoyed our stay. The staff was 2nd to none. Jamie was extremely gracious when we checked out and worked with us to leave our bags there until we needed to depart for the airport and had a car waiting for us at the time we requested. Very professional and just all around excellent experience during the entire stay.
Genuine Expedia guest review
Other trip Oct 29, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel in Times Square"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall good. The elevators are an issue if u get a room up high. Also, water pressure is not that good in the shower. Television reception also not good.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We didn't spend that much time in New York but had a great time while we were there.
Genuine Expedia guest review
Other trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
"NY"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great location, really nice staff
Genuine Hotels.com guest review
3 night trip with friends Sep 28, 2014
Jocelyne
US
4.0 / 5Excellent
"Great Location but choose your room carefully"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel offered everything you need for a comfortable experience. My only advice is avoid any room that is right by the exit doors. The housekeeping staff starts early (6-6:30 am) and their closet with towels, etc. was right by our room door. Between opening and closing this door (squeaky as well) multiple times and opening and closing the door to the stairwell (loud!), they succeeded in waking me up all 4 mornings that we stayed there. To be fair, the front desk offered to move us but that was day two and by then you have food in the frig, items in the safe, and your clothes hanging in the closet. It was too much to pack it all up and move it. Instead of moving people the management should look for a permanent solution to these very loud, morning routines as the floors are very small so even a room in the middle section might get this noise as well, but definitely on the end where we stayed.
Genuine Expedia guest review
Other trip Oct 1, 2014
Mary
US
4.0 / 5Excellent
"convinient hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was convenient to broadway. Bed was comfortable. Breakfast good. No problems
Genuine Expedia guest review
Other trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"It's got SWAG"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything you need and more! Awesome staff ! Great breakfast! Walking distance to all major sights! LOVE NYC!!!!! Will most definitely be back to NYC again! Staybridge is the hot spot to stay!
Genuine Expedia guest review
Other trip Sep 25, 2014
genevievecn
US
4.0 / 5Excellent
"Enjoyed it !"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel ! Nice breakfast selection. Wasn't too thrilled they didn't extend my late check out but I would stay there again.
Genuine Expedia guest review
Other trip Sep 25, 2014
jaye O
US
4.0 / 5Excellent
"Great trip!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
So much better than the Roosevelt hotel. Convenient location to Time Square, clean. Great breakfast free Wi-Fi. Overall great experience!! Would definitely stay again if in New York for price.
Genuine Expedia guest review
Other trip Sep 23, 2014
Annette
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel, would stay there again. Wonderful, helpful staff.
Genuine Hotels.com guest review
2 night trip Sep 16, 2014
Allen Stoller
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great free hot breakfast! Super nice and clean rooms!
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
Rich
US
4.0 / 5Excellent
"nice location for walking to sites"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
our flight got in early and we were able to register and leave our bags at hotel so we could start our adventure.
Genuine Expedia guest review
Other trip Sep 10, 2014
Nancy
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very good experience will be back to this hotel very good experience will be back to this hotel
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient hotel, near attractions!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Second time in this hotel, and we love the location and that it has small kichenette!!! All was very clean just the shower walls need to be cleaner.
Genuine Expedia guest review
Other trip Sep 7, 2014
Rosy
US
4.0 / 5Excellent
"nice hotel just off of times square"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
hotel was nice, staff very nice, but the elevators were terrible! They were very slow with wait times of over 10 minutes. - had to carry our luggage down 8 flights of stairs as we had waited over 10 minutes and still no elevator
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
My room's A/C system wasn't working properly and the temperature outside was 90 and humid.Hotel was very busy and the concierge service was not up to meeting the demands of the guests.Looked like a good place for families. My room was just clean enough but if you looked at the carpet you could see that it was dirty.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
A Traveler
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I reserved a Standard Studio Suite (no special requirement) and I checked in around 4:30 pm. I asked for a room with bathtub when I checked in but it was fully booked (check-in starts from 4pm), so they reserved the room with bathtub for me to change on the next day. But I didn't know that I got an accessible room until I entered the room for the first night. The room was not big. It had a smell on the carpet and a lamp's switch was missing so it was a bit dark. The next day they gave me a big room with a king size bed, all clean except that there was some hair on the shower curtain. All the staff were nice.
Genuine Expedia guest review
Other trip Aug 31, 2014
p
US
5.0 / 5Outstanding
"Great hotel, great staff, great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just blocks from all the excitement of Times Square and Broadway, this hotel is a treasure. Super friendly staff and super comfy rooms. The full kitchenette was such a bonus! The breakfast buffet each morning and the Tues, Wed, Thurs "Social Hour" made this the perfect hotel.
Genuine Expedia guest review
Other trip Aug 31, 2014
Terry
US
5.0 / 5Outstanding
"Great deal- fine hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great hotel at a awesome price in the thick of NYC. I lucked out with the sponsored rate at this hotel. Very nice service & excellent rooms in hotel with a pretty good breakfast. Only hitch was not enough seating.
Genuine Hotels.com guest review
1 night business trip Aug 19, 2014
Mark H
US
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