MY HUSBAND IS BLIND AND WE LEFT HIS WHITE CANE IN OUR ROOM PRIOR TO CRUISE, WE CONTACTED FRONT DESK AND SAID WE COULD PICK UP AT THE FRONT DESK, IT WOULD BE WAITING. WE WERE GIVEN THE RUN=A=AROUND WHILE A CAB WAS WAITING AND AFTER ABOUT 29 MINUTES WITH THE METER RUNNING IT WAS BROUGHT TO ME. WAS NOT TREATED VERY WELL.Genuine Expedia guest review
"nice hotel close to FLL and to ship"
shuttle driver was very helpful to handicap personGenuine Expedia guest review
"The good, bad and ugly"
Desk clerk at check-in was terrific 5/3 am, she directed us to specialty store we were seeking, called transportation, etc. Then Sunday5/4 am went to lobby at 5 am to await airport shuttle & there was no coffee or anything out which is one of reasons we stayed a at Homestead. Clerk said she had been too busy, but we were the first of 20 down there to […] wait and she never did make coffee. Passengers on shuttle from Fairmont suites across the street said they had complimentary am coffee there! Read moreGenuine Expedia guest review
"Nice place, friendly personsal!!"
Very clean, goog food!! Confortable beds, well ubicated.Genuine Expedia guest review
"Nice hotel ckose to the Everglades Port"
The staff was so nice, with a excelent service and attenption. The room was confortable a very clean, with excelent view to the pool. The breakfast service was also excelent.Genuine Expedia guest review
"Perfect for us"
We only stayed one night but this hotel was perfect for us. We had a one bedroom suite for 2 parents and 2 adult children and had plenty of space. The offered complementary dinner and then breakfast the next morning. Where can you find that for under $200?Genuine Expedia guest review
"hotel /great; staff/terrible"
The hotel was clean, comfortable and the breakfast was good. The staff however were not, they only checked us in for one room, had to go down and recheck in, gave us the wrong key, had to go down again, asked them to pick us up at the airport with shuttle, reassured they would be there, had to wait at the airport for 90 minutes to get back to hotel; […] asked about dinner reservations for sals Italian restaurant , told we didn't need them, asked if we could make them anyways and said they didn't take reservations, got there , restaurant was full, reservations are needed and had to wait for 2 hours for dinner. Everytime we asked a question at the desk the clerk replied ya, ya and seemed annoyed that we were asking him a question.I would never stay there again and we travel frequently. Read moreGenuine Expedia guest review
"Good location to cruise port"
Made a last minute reservation due to travel changes. Thursday evening enjoyed manager's reception of dinner and wine. Full breakfast which was nice. However, second day they were out of fruit and yogurt. Free shuttle after four to shopping/restaurant area which is nice since there isn't much within walking distance. If anyone is going to use the pull […] out couch as a bed...don't. Terribly uncomfortable!! Read moreGenuine Expedia guest review
"Very good hotel; would stay again"
Homewood Suites are winning the family-hotel quality-wars in our house. The beds are relatively new and comfortable (firm); even the sofabed seems better than most hotels' sofabeds. Staff is pleasant and well-informed. Prices are good. Gym is decent.Genuine Hotels.com guest review
Very good WafflesGenuine Hotels.com guest review
They charged me twice for the same nite once to you and once to them at check inGenuine Hotels.com guest review
Stay was better than expected,staff was helpful and friendly would stay again Thanks.Genuine Hotels.com guest review
"Great Hotel for Cruise Stay"
Hotel staff was very professional. We stayed for one night before transferring to the Miami Cruise Port. The hotel shuttle picked us up at the airport and then returned us the next morning so we could meet the NCL shuttle. I contacted the staff and gave them a list of a few grocery items (Cokes, Juice) and they had everything in our room when we arrived. […] The hotel is very busy on cruise days; however, the shuttles were very efficient. They made the transfers to the port very easy and stress free. The hotel and room was very clean. The only thing I would point out is that there are not too many places to get a bite to eat so we had it delivered. Would stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel near to port and airport."
Very good room and clean. Excellent customer service and breakfast. Highly recommendGenuine Expedia guest review
"clean hotel, near to airport"
the hotel was kept clean rooms are excellent. Good for short stays nothing in the vicinity to walk to,a car is definitely neededGenuine Expedia guest review
"Comfort and affordable!!!"
Great Stay!Genuine Hotels.com guest review
"Night before Cruise"
Excellent!!! High marks for all categories. Our family reunion cruise started with our stay at Homestead. All future cruises will start at Homestead the day before embarkation. As a customer service engr for an electronics company, I appreciate good service and Homestead does ti right!Genuine Hotels.com guest review
"Not What I'd Hoped"
It was a little hard to find. We made the mistake of going to the other Hilton down the road.Wish I had spent a little more money & gone there. Our hotel was okay, but a little old & slightly shabby. Not bad, but not great.Genuine Expedia guest review
"An excellent hotel"
My stay was very nice super fast picked up to hotel at night and we were provided a driver who took us to the place where we had chosen to eat and then we recogia very friendly and attentive at all times. the very rich breakfast and the person coordinating the rental car was super attentive and natalie efficient charm me all.Genuine Expedia guest review
This is a good quality hotel. They offer a shuttle to take you to restaurants, shopping and the cruise port or airport. They have a lot of business and the hotel is well run for the capacity of people that use it. Breakfast was very nice. The pool was kept very warm - which we appreciated!Genuine Hotels.com guest review
I had no complaints what so ever about this room. I would indeed stay again.Genuine Hotels.com guest review
Rooms are small compared to other Homestead Suites, but still nice.Genuine Hotels.com guest review
NICE XPERIENCE WITH THE FAMILY KIDS. THEY LOVE THE POOL (A HOT SPA) WILL BE NICE. OK BREAKFAST COULD BE BETTERGenuine Expedia guest review
"nice hotel, comfortable"
excellent option to stay close to airport and port evergladesGenuine Expedia guest review
"Watch out for what you get!"
I received an excellent rate for a hotel suite. The room was fantastic. Well appointed, clean and comfy. The only problem with the room was that it backed up to the elevator! When we went to bed and turned off the TV, every few minutes we could hear a "ding" as people would push the elevator button, door would open and we could hear the "chain" carrying […] the elevator up and down. This went on until out of shear exhaustion we fell asleep. Other than that, it was as excellent hotel. Read moreGenuine Expedia guest review
"not worth the money"
We paid a premium for a suite, which would have been fine if the room were in good condition. But the shower drain was not working, the tv remote was broken, the room was cold and we could not get it warm. Breakfast is complimentary but the portions were stingy. They only put 1/2 bottle of syrup (at other hotels Ive been to, the put a crock pot with […] just syrup) and the coffee was weak (an insult to coffee in fact). Read moreGenuine Hotels.com guest review
The hotel was very nice,clean and very up to date with style. The staff however were HORRIBLE!!!!! Starting from the moment we checked in. The front desk person was rude and very unhelpful. We asked simple questions in location of where would be a good place to pick last minute items for our cruise, and her response was "Where do you want to go?" (in […] a very rude tone) How were we suppose to know where to go? We finally found out through another employee that they offered a free suttle service to a shopping center, that also included restaraunts. That ended up being a great place to get the things we needed. We also returned back there when our cruise ended, and we expierenced the same treatment from the front desk as well as the housekeeping staff. We were also told by the front desk that the airport suttle ran every 30 minutes, and we found out the next morning that we were misinformed. We ended up having to take a taxi that cost us $30.00one way. I WILL NEVER STAY THERE AGAIN!! Read moreGenuine Hotels.com guest review
"Clean! Easy to find ! Would use again."
We enjoyed our time there. Clean rooms nice people working thereGenuine Expedia guest review
"Great Stay. Will go back"
Full kitchen, beautifully appointed. I like the extra space you get with a suite. Staff was pleasant and helpful.Genuine Expedia guest review
"Clean And Comfortable"
we Stayed Here For One Night After Our Cruise. The OneBedroom SuitE Was Very Roomy And Comfortable. The Pool Looked Good ButDidn't Use It. The Front Desk Staff Were Friendly. I Would Stay Here Again.Genuine Expedia guest review
"Great hotel to stay"
It's just "wow". Very nice place, decors, staff and services. Nothing to complain about it. I've really appreciated my stay!Genuine Expedia guest review
It was a pleasant experience. We have nothing bad to say about the stay. Free breakfast and dinner can't be beat. Staff was very friendly and hotel was very very clean. We will always stay here now whenever we come back.Genuine Hotels.com guest review
"Close to Hard Rock"
The room was clean. Breakfast was decent and they had a waffle maker. My favorite. Room had a full size fridge with dishwasher and stove. Bed was comfortable. Hotel was quiet. Overall stay was great.Genuine Hotels.com guest review
"Loved it !!!"
Location was perfect. Right off of I-95. Room was large and clean. Staff was super friendly. We not only received a free full breakfast, but also a free dinner as well with drinks. A must stay for everyone !!!Genuine Hotels.com guest review
Very large suite room that was beautifully decorated at a very decent price. Very comfortable bed. This hotel is right off of 95 and very convenient to get around town. I am very picky about where I stay and I was pleasantly surprised. Included in the room rate was free WiFi and full breakfast. The breakfast was fair...the scrambled eggs tasted fake. […] In spite of this, I would definitely recommend this hotel and would come back any time. Read moreGenuine Hotels.com guest review
"Could move in, it's so nice"
Loved the room. It was nicely appointed with all the amenities for an extended stay. Our only regret is that we were only there for an overnight stay. The breakfast was fantastic. It had omlets, bacon, hash browns, waffles, cereals, yogurts, and the list goes on. They also provide an evening meal Monday -Thursday until 7:30 PM. We missed that, but were […] very happy non the less. The staff was very courteous and helpful. We will certainly stay here again on our next trip to Ft. Lauderdale area. Read moreGenuine Hotels.com guest review
Was actually surprised! We have stayed in much more expensive hotels that have not been nearly as nice as the Homewood suites..dollar for dollar these are the best!!Genuine Hotels.com guest review
the hotel was amazing the food was great and the staff were very nice and polite I wanted to stay longer it was like my little apartment away from home.Genuine Expedia guest review
Very very nice accomodations, I was very pleased. It was quiet, so I slept undisturbed. The suite was very nice, all appliances were newer. I plan to stay at this property whenever I'm in the area again.Genuine Expedia guest review
"A Gem close to fll"
Thanks to hotels.com we stayed at five hotels over 9 nights one thing remains true guest ratings above 4.0 where all gems even at different price points and star ratings. This hotel did not disappoint we where very satisfied close to major highways and the airport with no jet or traffic noise. Homewood suites clean comfortable suite with the added bonus […] of being within 0.30 miles of Rustic Inn Crab house will be back 5 minutes to Fort Lauderdale Airport but you would never know it! Read moreGenuine Hotels.com guest review
"Great property, great location!"
I was very pleased with my stay at this property. Very close to the airport and interstate. Easy check in/out.Genuine Hotels.com guest review
Excellent customer services and amenities.Genuine Hotels.com guest review
"Convenience of Hotel Location"
Our stay was great; the staff was friendly. Our only concern was that the hotel was not near anything & we ended up taking taxis which was costly. We actually had reservations for a couple of nights after our cruise which I cancelled & booked at another hotel which was a lot closer to the beach; shopping etc.Genuine Hotels.com guest review
We were very unhappy with our room. The prior guest had smoked in the room and the hotel was booked solid so we could not change rooms. They tried to spray for the smell, but no luck. I want my money returned and the prior guest who smoked be charged for the room.Genuine Hotels.com guest review
"close to cruise lines and airport"
Hotel offered no lunch or dinner. You're stuck with no restaurants,attractions, etc. until 4pm when hotel offered free shuttle service to one shopping mall to the aforementioned places unless you call for a cab. For the price of the rooms, you don't get very much other than a place to sleep. Shuttle to and from airport free but there's a charge for […] transportation to and from cruise ships. Read moreGenuine Hotels.com guest review
"Excellent value! I wish every hotel was like this"
The staff was great very friendly and handled our requests right away. The part that really blew us away was the fact that they provided a complimentary hot breakfast as well as complimentary dinner!!! The one complaint I have is that the pool was supposed to be heated but it sure didn't feel like it so the kids were bummed that they didn't get to go […] swimming. Read moreGenuine Hotels.com guest review
"Room great - breakfast disappointing"
The room was fine. The only disappointment was the breakfast that was included in the rate. Maybe it was more crowded that usual due to it being Easter Sunday, but they ran out of food when we can down to eat which was a half hour before breakfast was to end. We had a hard time finding a table to sit at. We ended up leaving and going to IHOP for a good […] breakfast. Read moreGenuine Expedia guest review
"Beautiful place to stay. Rene is amazing!"
I loved my stay. Rene was very friendly and took care of all my needs. I wish I could say the same for the rest of the check-in staff. One man behind the counter left me to sit for over 3hours while waiting for my room. If the weather was better that would not have been a problem. When Rene found out how long I had been waiting she promptly got me into […] a beautiful cozy room. During my wait she let me use the hotel wireless so I could at least read a book on my kindle. I have to admit I had checked in early and I did expect to wait. It's just that the other guy dropped the ball completely and left us all from returning cruise lines waiting for extremely long periods and never bothered to check on any of us. Even after rooms were ready and available. Rene is my hero. And I would stay here again as long as she or at least someone as caring as her is still here. Rene thank you so very much. My room and as usual Homewood Suites was amazing. Wish I could have stayed longer and the weather had stayed sunny. Read moreGenuine Hotels.com guest review
"cruise port perfect"
The location was perfect for staying one night before or after a cruise, or for a layover from the airport. However, it was a ways out of town. You caouldn't really walk to anything. it was perfect for me because I was taking a cruise the next day.Genuine Expedia guest review
We stayed prior to a cruise and would book it again. Everyone was pleasant and very helpful.Genuine Hotels.com guest review
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