i requested for early check. One day before i called and the operator told me if room is available you can check in but after 1 certainly you can check in. we went at 1.30 pm to check in there the receptionists did not allow us to check in saying not before 3.00 pm. i requested allow us to keep our belongings and eat our food we have to go out but not […] allowing. After explaining abiout telephone conversation and copy of email she checked the room alloted it was ready but she did not inform lastly she agreed for early checkin at 2.00. we went inside room was smelling could not enter. we kept our things and informed about the roo smelling. they said they will fix it. when we returned night 11.00 pm it was not fixed room still smelling. i requested for air freshner they don't have air freshner in stock disgusting. it was a not a roo m to sleep after paying so much and roaming out. we wanted to rest and sleep that is why we booked the hotel not to get smell. i went to the reception and complaint brought the receptionis to my room. he also could not enter. thank God this receptions SHEA in the night shift was good enough and he changed our room from 3057 to 1133 we got a new room this room was not smelling but it was very close to side doors. with lights on throughout the night and people walking no peaceful sleep this is how we spent our 2 nights. It was a waste of money for us to stay at Residence and conference. we will not recomend anyone to book Residence and Conference. Read moreGenuine Hotels.com guest review
"Everything was OK...except the cleaning service"
We had one piece of paper on the bed and instead of making the bed, the cleaning people left us a card that said, "Because something was on your bed, we couldn't make it"Genuine Hotels.com guest review
"Algonquin College Residence"
Great if you know what to expect. Rooms we're clean and the staff was very friendly. Super close to lots of shops and food options in and around College Square. This is a student residence for Algonquin college NOT a typical conference centre so have that in mind when you book. Great, cheap stay for long duration stays, large groups, families or a quick […] place to stop in late at night. Read moreGenuine Hotels.com guest review
"Excellent low cost option!"
We very much enjoyed the double rooms with 2 TV's plus a kitchen for a moderate amount. Downside, finding the dorm room was difficult. They should state that it is part of the Agonquin college and maybe put up some signs. They were not flexible at all with the check out time. Good location. The college kids that manage this are all very nice. No breakfast. […] Tim Horton's next door. Read moreGenuine Hotels.com guest review
"Nice dorm apartment"
It should be noted that this is actually the dorms where students reside during the school year. I got to the area looking for a hotel when I realized I needed to look for the student dormitories. The apartment-like setting is nice since it includes a kitchenette, a fridge, two rooms, a bathroom, wired internet, cable tv, etc. Parking is not included […] and must be paid for to the school. Otherwise, your car will be towed. The dorm is close to a bus station, a 24 hour grocery store, a shopping center, and some restaurants. Getting downtown from there is very simple and only takes one bus. Be careful about your return time as certain buses don't get there after a certain time. It's best to get a day pass for the bus if you're using the bus. It's well worth it and can take you all over the place. What's even better is that one day pass works for a companion too during the weekend! Read moreGenuine Expedia guest review
The residence was close enough to downtown Ottawa that it wasn't a long drive, but far enough out that you didn't have to deal with to much traffic and commotion. The room was nice and clean. Well stocked with towels. The beds were comfortable as well. Would definitely stay here again.Genuine Hotels.com guest review
"Back to College"
Typical dorm rooms, roomy enough for a family of 4. Two separate rooms with queen size beds. Two tv's and free internet. For the $60 a night with continental breakfast in Ottawa it was a good deal.Genuine Hotels.com guest review
Clean and comfortable suite in a college dormitory. Very friendly and helpful staff. Good breakfast.Genuine Hotels.com guest review
very good hotel. large room free internet good breakfastGenuine Expedia guest review
"Rooms were good"
I have booked 2 rooms with 2 beds and rooms were good. They had two rooms and one bed in each room thats what I liked. Carpets had stains other than that everything was fine..Internet was working fine, bathroom was clean too and free breakfast. Initially they gave me a room which was occupied and nothing was going on when I opened the door :). Later […] they gave me other room. Overall hotel was Nice and clean. Read moreGenuine Hotels.com guest review
This is a college dormitory. Very basic accommodations but very clean. Good for families as there is a refrigerator and microwave in a small kitchenGenuine Hotels.com guest review
"You get what you pay for."
Very difficult to find this place. Look for Algonquin College buildings. The address is the same for numerous college buildings in this area. The name of this place is somewhat misleading. Residence and Conference Centre led me to think business traveller. Make no mistake, this is a college dorm room rented out for the summer. Great for the price but […] akin to a stay in a hospital room. Very industrial feeling. Not a room you want to linger in but fine for sleeping and storing your stuff. Close enough to highway for 15 minute drive to downtown Ottawa. Free light breakfast - cereals, toast, bagels, coffee, juice. WiFi did not connect for me but I'm sure it could be sorted out if I bothered to ask for help. Read moreGenuine Expedia guest review
"Good hotel, just as advertised."
The building shares the same address as the rest of the campus apparently so it can be a slight challenge to locate. Asking security for directions resolved that quickly. Room was very spacious and clean. Check-in was very quick and the staff very polite. Both beds were comfortable although one was rather noisy. I also had to toggle the breaker a few […] times when the ac would stop working. For the price, I would definitely stay there again, hopefully the ac would stay on without assistance. Read moreGenuine Hotels.com guest review
"Very bad Hotel very hard to find it ."
Very bad Hotel . Bad management . No phone connection in and out . No clean up (at least for 2 days I was staying ) .Genuine Expedia guest review
"overall a great place for a family stay"
First of all, the location was very hard to find because it was within a college campus. There was no Wifi connection for guests. I booked for two bed, but it comes with two huge rooms. Bathroom has only shower, no tub. Breakfast was okay, very basic. It was worth money considering how expensive canada is.Genuine Hotels.com guest review
"Comfortable and clean"
Very inexpensive, and clean. I needed a place to sleep and this fit the bill quite easily. It is not for those looking for luxury. Still, if you are on a budget this place was great.Genuine Expedia guest review
"Nice stay under $80."
Its not a queen bed, so if trying to accommodate 2 people on the bed, would be tight. But then, you have two rooms, i.e., 2 beds available if so. For around $75 I paid, the money wasn't spend wrong. Staff was helpful as well. Overall I am fine and would recommend for anyone who wants a sleep more than comforts of 3+ star hotel.Genuine Expedia guest review
Room was good, but keep in mind that this is primarily a dorm for the college. It provided a refrigerator, sink, & microwave and access to a community stove. The continental breakfast was much appreciated.Genuine Hotels.com guest review
"Best deal on our trip"
First of all, let me be clear that this is NOT a hotel--it's the residence halls (i.e. "dorms") of Algonquin College, about 15 minutes southwest of downtown. But it's not the college dorm from your youth: not only is it a brand-new building in excellent shape, residence hall designers these days also understand that today's students value their privacy. […] Gone are the bunk beds and toilets-down-the-hall; nowadays, students get private bedrooms and a semi-private bathroom. That's how it's set up here: your reservation is actually for a two-bedroom suite with a kitchenette and bathroom shared between the two bedrooms. Each room (remember, you get two rooms per booking--an excellent value!) has a double bed, a work desk, a small TV, a new IP phone, and wired (not wireless) Internet. The kitchenette has a full-size sink/refrigerator/microwave (no cooktop/oven) and a table. The bathroom is large and clean with a shower stall (not tub) that is reasonably large. Sure, the room is Spartan, but what do you really need other than a bed? (Just to be clear, the bed is made up, and towels/shampoo/soap is provided.) Also, some other reviews mentioned a lack of air conditioning--the room definitely DID have a/c. Also, a free light breakfast is available in the lobby with several choices of cereal plus toast, bagels, coffee, and OJ. Best deal in Canada! Read moreGenuine Hotels.com guest review
"a good place to stay for everyone"
We are a family of four and stayed at this place for two nights. The hotel was under construction/renovations during our stay. We had two bedrooms with full size bed in each plus a common bathroom and a small kitchen without gas range. The room was clean. The free breakfast was good enough for us - toast, bagels, juice, coffee, and cereals. We enjoyed […] our stay. Read moreGenuine Expedia guest review
"great price and what was provided - nice staff"
For the price, it was well worth it. free parking, and laundry services. very friendly student staff at the desk. free breakfast was great. there is no wifi here though expedia claims there is. they do however have highspeed internet ethernet ports and ethernet blue wires in the room for computer and laptop connections. sorry iphones and ipads :(Genuine Expedia guest review
"Just as expected"
Overall, not a bad stay. Pretty much what I expected (it is a college dorm after all), which was perfect for my team who were playing a tournament in Ottawa. Having the 2 separate rooms was pretty nice, plus a full size fridge is a nice bonus as well. One of the showers wasn't working so they gave us another room to use in addition to the rooms we already […] had. Free breakfast was adequate (cereal, bagels, toast, coffee, OJ). Read moreGenuine Hotels.com guest review
This is a college dorm during the school year and we did have to park and walk a ways across the commons to get to the back side of the dorm. If I was needing a place for a week stay this would be it. Great full size fridge and table. Two bedrooms and full bath. Lots of kids down at breakfast but overall was great. Staff was wonderfulGenuine Hotels.com guest review
"Algonquin, no frills but great place"
This is a bit off the beaten path, but only a bit. There is easy access to shopping, parks, and the Queensway to get anywhere you want to go. The rooms are simple and clean. Bring cutlery and dishes if you are planning on making meals in the room-microwavable only, but a full size fridge and freezer.Wonderful staff also. Slow elevator!Genuine Hotels.com guest review
"Not a hotel at all"
Do not recommend anyone to stay. it is a student resident but not a hotel.Genuine Hotels.com guest review
It is a suite style dorm room that is used for the students. Thus there is left over stains or glues on the walls/floors that could not be removed easily. If you are ok with this the student staff were pleasant and helpful and it was a great place to save money as you could cook and you had separate bedrooms.Genuine Hotels.com guest review
Won't stay there againGenuine Hotels.com guest review
"A good place to stay for a vacation"
It's very clean and the facility is fairly new. The price vs the quality is very good.Genuine Expedia guest review
My only negative comment is that the cleaning g lady did a very poor job. Everything else was great!!! Thank you very muchGenuine Hotels.com guest review
staying in a dorm room was cheap, easy at the end of a long day, and had everything i needed. i wish colleges in the states did this. your staff was great and my room was clean, stocked, and had everything i needed. maybe a stronger wifi, but that's minor. great experience and i'll try the dorm room experience again if i'm in canada.Genuine Hotels.com guest review
"get what you pay for"
This is not a hotel - it is the college residence. The rooms are a good size and clean. But the rooms are dated and have holes in the walls, extremely small TV, no hair dryer, only direct internet - no wifi. Friendly students at the check in. Parking is free but a bit of a hike. Easy access to the highway and restaurants. Full size fridge and microwave […] were in my room. Read moreGenuine Hotels.com guest review
All in all stay was good but the hotel needs to look into wfi it hardly worked at any timeGenuine Hotels.com guest review
Had two nights. I was very disappointed at the parking lot. There is a huge parking lot right I front of the building, and you will get a ticket if you park there. You have to park at the back of the building. Although there is just 2minutes walk, if people were inconvenience to walk and if people have heavy things to carry. Not even mention the time […] you spend walking inside the building and they were repairing the light right in front of my suite. Literally you get what you pay for. Read moreGenuine Hotels.com guest review
"Enjoyed our stay."
I was very surprised and happy with our stay. Although it was about a 15 minute drive to downtown, it was well worth that minor inconvenience. The room was clean and the staff was pleasant and helpful. The only downside is that they do have wifi, but it was very unstable and bearly usable. I would definitely stay again during my next visit.Genuine Hotels.com guest review
Cheap rate & convenience was a factor. Snack & variety store not always available.Genuine Hotels.com guest review
Service was excellentGenuine Hotels.com guest review
"Cheap in everything"
The price and the bed was good. BUT all the room is having is a fridge, a sink and a microwave, not even a coffee machine or a bed side table. The TV is a 20" and no working Wi-Fi with a cell or an Ipad. Most night I could hear people walking (and shouting) down the hall. The day of the check out, there were staff member behind the counter and one was […] sitting on the counter (!) and when I had to reactivate my card because there were still 30 minutes prior of checking out, the girl sitting on the counter corrected me saying :"No, you have 20 minutes", how rude !!! Read moreGenuine Hotels.com guest review
"Not so Good!"
First of all... Had no idea it was a college residence. That was not the problem. The tv did not work in the first room they gave us so they were accommodating by giving us a second room that did have working tv's, however the A/C did not work in the second room! Won't stay there again.Genuine Hotels.com guest review
"Close to my social event"
very convenient, value for money. I will come back to his hotelGenuine Hotels.com guest review
"close to everything"
I brought my 8 and 11 year old boys to Ottawa for a family vacation. We enjoyed our stay at ottawa west. The staff was helpful and friendly and th facility was clean and had everything we needed. It's walking distance from tim Hortons, lcbo and a big loblaws with clothes and prepared foods. You can get to anywhere in ottawa in 15 minutes from here. […] Definitely recommend and we will be back. Read moreGenuine Hotels.com guest review
"Surprisingly great experience"
I didn't expect to get 2 bedrooms for $85/night. Great deal. It was about 10 to 12 minutes from Downtown (driving distance) but free parking, wired internet, CLEAN BEDS, a full fridge wth freezer and the security at location made it a great deal. However, the beds are only twins and not Queens. The pillows were OK but we brought our own. I'd definately […] come back! Read moreGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
The room was clean,lots of room, had a full fridge and microwave. Eating area good size.Genuine Hotels.com guest review
Girls on service desk were nice. Rooms was pretty good. But it looks like students during the study are smoking so I felt the smell. Was very difficult to find, we're driving back and forth few times, the building is off the street. Nothing to complain for place like campus. Comfortable with dogGenuine Hotels.com guest review
"most difficult place to find"
It is OK for the priceGenuine Hotels.com guest review
There is good value for dollar if all you are looking for is basic accommodation. With that said, don't expect much more than that. The good....close to shopping and the price was cheap. The bad....there isn't much around other than the shopping centre across the street. Also wifi was not reliable.Genuine Hotels.com guest review
"Student residence, affordable, good for short stay"
Stayed one night, has two separate rooms with double beds. The rooms are well maintained. Check the address, as it is inside the campus and the entrance is from side road off Woodroffe Ave.Genuine Hotels.com guest review
"excellent price performance"
It is a dorm for Algonquin College students, not a five star hotel. However, for very reasonable price you got a unit with two bed rooms, enough working area to prepare simple meal for kids, it is ideal for small family to attend events in this area e.g. it is near Napean Sportsplex.Genuine Hotels.com guest review
Room had dirty sheets on the bed which should have been caught by staff. HVAC was very noisy to the point where I did not get a good nights sleep. Would not stay there again.Genuine Hotels.com guest review
Clean room, courteous staff, lots of parking and for a good price.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )