"Close to Nashville - nice at home feel"
Staff was very welcoming upon arrival and especially at breakfast each day. We cannot remember the young lady that worked in the breakfast room but she was fantastic and very pleasant to talk to. Our only complaint about the hotel was that there was no where in our room to sit to watch television. We did have 1 arm chair but it was not positioned to […] watch television and would not hold more than one person obviously. I would like to see a small couch instead of the arm chair. Internet was good and breakfast options were good as well. Our room did appear to have prior water damage in the bathroom above the tub. We could also hear a lot of room noise from the room above us on the 3rd floor. Parking also seems limited at the hotel as well. We used the pool and hot tub too. Seemed that the hot tub jets were not working properly as they were not very strong. Overall, this was a nice hotel and I would consider staying here again. Read moreGenuine Hotels.com guest review
"Nice hotel and friendly staff."
Staff was nice and eager to help us get an early check in. Everything was fine.Genuine Expedia guest review
The bathroom was suppose to be designed for a handicap person with the use of a bathtub. The grab bars were not useful for my situation. I was unable to us the bathtub.Genuine Hotels.com guest review
We booked 2 rooms. One was fine, the other had urine in toilet and hair in bathroom. We notified manager and he immediately switched room. Everything else was good.Genuine Hotels.com guest review
My only complaint was a tv that was hung noticably crooked.Genuine Expedia guest review
"Quick overnight stay"
Happy with the amount of electrical outlets and the speed of the wifi. While the location is not right on the main highway, any GPS will lead you right there and it is just around the bend. Very pleased with my stay.Genuine Hotels.com guest review
We enjoyed the motel very much. The only issue was we were originally given a room that was not cleaned from prior people. But we were quickly given a different room. If I had to stay in the area again I would most deffinetly book this same location and recommend to all the same.Genuine Hotels.com guest review
great stay.Genuine Hotels.com guest review
"A bit hard to find"
The road entered under a highway overpass so you think you are lost until you see a restaurant off to the left and the road curves around. The hotel was quiet even though it was full. Breakfast was good. Will stay there again .Genuine Expedia guest review
We had an excellent stay and would recommend it to anyone. Your manager is absolutely the best. Ready with all kinds of information when asked, very friendly, etc. Thank you so much for a great stay in Nashville!Genuine Hotels.com guest review
"More then expected"
The rooms are wonderfully big. Bed is really soft.Genuine Expedia guest review
"hard to find"
No visible signage from the main road. Very hard to see in the dark. Internet connectwas very slow.Genuine Hotels.com guest review
Our room smelled musky. Moved us to another room and it was still the same. Hopefully they will address the problem.Genuine Hotels.com guest review
Very nice over night get away. Will stay again!Genuine Hotels.com guest review
"Over all Good"
Overall, the hotel was very comfortable. However, the staff gossiped non stop to the point that it was irritating.Genuine Hotels.com guest review
"Very nice all around"
Very nice people and the rooms were very clean. We will stay again.Genuine Hotels.com guest review
"Close to Nashville"
We enjoyed our stay for the price we paid. The room was a bit musty (humid), but clean. The "full" breakfast wasn't quite as advertised and was a bit challenging with our gluten-free dietary restrictions. We did manage to find a couple items would could eat. It seems that they served the best breakfast options on the weekdays, not the weekends. We chose […] to eat breakfast out a couple days to give ourselves a decent breakfast. The hotel staff was very friendly and polite. Read moreGenuine Hotels.com guest review
We always enjoy staying at Country Inn & Suites. I think it's the best deal for the money. The rooms and towels and linens are nice and clean, and the breakfast buffet is really good with the usual stuff, but even better with the waffles, sausage, biscuits and gravy - so good.Genuine Hotels.com guest review
"Right off I-65"
Close to I-65, quiet area, nice inddor pool, adaquate breakfast and friendly staff. I would stay there again and I would recommend it to friends.Genuine Hotels.com guest review
We had a great time, hotel was about 15 min away from everything ,but we like it that way. We were treated very well, the staff was super.rooms clean.Manager recommended a great restaurant Demo's in Nashville.A must go food was delicious and very reasonable.Less than 10 per person Beautiful place.Genuine Hotels.com guest review
"Nice stay but need a few areas of approvement.."
The lady that prepared breakfast was very nice and friendly. Plenty of space in the room but the bed was not in front of the TV. The toilet would was not stable and bathroom floor could have been cleaned better. Did not get maid service. Front desk said because we had the do not distrub sign posted.The sign was removed when we left around 12:30 and […] we returned around 5:00. They gave us towels, offered sheets but we had to change the sheets because the staff was gone for the day. Read moreGenuine Hotels.com guest review
"Not what I expected"
When checking in I had to wait along with some other customers for the front desk clerk to come check us in. And she was not friendly at all. Then our 2 rooms were not even close together. I made these reservations at the first of the year. You'd think I would have been able to have the rooms together. The rooms had a musky smell to them. My daughter […] complained to the front desk at 3 in the morning because of the stomping above their room. They would not do anything about it. Read moreGenuine Hotels.com guest review
"Nice Large Rooms"
Hotel seems to be pretty new and we were pleased with everything. Our room was one of the largest non suite rooms we have ever had.Genuine Expedia guest review
The room had a musty smell. We should have requested another room.Genuine Hotels.com guest review
"Good place to stay... Odd location"
All in all, this Inn fit the bill. Conveniently located off hwy 65 north of Nashville. I agree with other posts which say you think you are going the wrong way to enter the property. Good luck crossing a busy 2 lane highway to drive through a Restaurant parking lot and eventually a tucked away suburban road. Very tricky access. Very good location to […] restaurants. Upon entering the Inn, it feels very laid back. I stayed on the secon floor and found it both quiet and clean. The room is huge. A few stains on the floor, however it felt like the room had been renovated recently. Breakfast was good. It consisted of eggs, bacon, biscuits, and your standard breakfast fare. Coffee could have been better.. I would recommend this Inn based on my experience. Read moreGenuine Hotels.com guest review
"Clean hotel with helpful and friendly staff."
The hotel is Close to restaurants and stores. It is Convenient to Nashville and airport. A sign should be posted to make aleft so as not to go into the Waffle House lot.Genuine Expedia guest review
Great location Services ok Bathroom are smallGenuine Hotels.com guest review
"Ok place to stay"
Nice hotel, no problems except our a/c was very loud and ruin our sleep. I reported it the next morning , maybe that will fix it!Genuine Expedia guest review
"Large room that was kind of musty and damp."
The motel was ok. Staff was friendly but the location was less than desirable.Genuine Expedia guest review
The hotel entrance is absolutely beautiful, almost like your walking into someone's home. The breakfast was very good, and the staff was very friendly. This is a great place to stay, I am definitely going to recommend this place to everyone who goes to Tennessee!Genuine Hotels.com guest review
The stay was very nice. I wasn't crazy about the layout of the suite.Genuine Hotels.com guest review
We had a small mechanical issues in out room and the staff immediately responded and move us to another room. We asked if we could stop back by afterwards to change before we traveled home. The welcomed us to come back. When we arrived back that evening they were waiting with a room key in hand and allowed us all to change a room. This was so very nice […] the staff went above and beyond to help us. The breakfast was also wonderful. Read moreGenuine Expedia guest review
Everything about this hotel was awesome.Genuine Hotels.com guest review
"Nice, clean hotel"
Good experience staying at this hotel which was close to downtown Nashville.Genuine Expedia guest review
This hotel was very clean. The staff was very helpful and polite. Found us a local BBQ place for dinner, even helped my husband carry up breakfast for me. The breakfast was delicious, biscuits & gravy, waffles and so much more. Loved the fresh baked cookie as a treat before bed. Can't say enough how much my family enjoyed this hotel. It's as close to […] home as a hotel can be! We'll defiantly stay again!! Read moreGenuine Hotels.com guest review
"very nice hotel, very good price"
room was neat and well kept - hotel was 2 thumbs up - would stay there again without thought.Genuine Expedia guest review
Housekeeping came in twice on us-it seems like they would get a list from the front desk on who has checked out and who has not. The bathroom door was old and the wood was splintering. The room smelt like someone had overdosed it with Fabereze to cover smells. The rooms decor was out dated. The key system for the doors didn't work properly and we had […] to have 3 sets of keys made due to the keys not working properly. Read moreGenuine Expedia guest review
"Plenty of shopping and places to eat nearby"
My stay was good for a quick overnight trip. The only challenge was someone trying to get into my room right after I checked in. The front desk clerk at night seemed very confused.Genuine Hotels.com guest review
Everything with the hotel room was fine except the air conditioning had condensation leaking onto the carpet and even though they had cleaned it and had a fan on it, the carpet stayed wet during all three days of our stay. We could smell the mustiness even though it had been cleaned. The staff was wonderful and the breakfast was really good. I just […] wish we hadn't gotten a room with a water issue. Read moreGenuine Hotels.com guest review
Myself and grandkids enjoy the hotel very muchGenuine Hotels.com guest review
"convenient for our purpose"
Our stay was very good. The room was clean, the breakfast was good and plentiful, the location was fairly close to our events and the staff was helpful and friendly. Only one thing, there was only one mirror in the room and that was in the bathroom.Genuine Hotels.com guest review
"Avoid The Third Floor"
We were originally booked into a room on the third floor. When we walked on the third floor, the hallway was considerably warmer than all the other floors. Our actual room smelled of mildew and felt overly humid. The toilet was misaligned with the floor. The room (and the floor) seemed that it needed much repair. The air conditioning in the room was […] poor, too. The gracious Front Desk Associate (who had only been working there for two weeks at the time) resolved the issue as best as she could. She placed us in a suite on the second floor, which was much better in terms of conditions. The only real downfall of that room was the sofa was so soft that you couldn't sit without sinking. Overall, great service, but the hotel is due for some repairs. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Goodlettsville, TN Dear BB, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize for the conditions of the guest room and hallway on the third floor. We will share this information with our management team so we can review this matter right away.
"Country inns & Suites Goodletsville -Super choice"
This hotel is just what we have come to expect from the Country Inns & Suites brand - super. We have stayed in this hotel in locations all over the south and it's always been great; great rooms, great people, and great breakfast buffet. This one was just off the interstate and great for our night stay; would have loved to stay longer.Genuine Hotels.com guest review
"Great place to stay."
Will definitely stay here again. We make many trips to Nashville each year and have tried many of the surrounding areas. I have really liked this one the best!Genuine Hotels.com guest review
First stay here. Clean, quiet and spacious room.Genuine Hotels.com guest review
"Decent hotel for short stay"
We only needed a one night stay on our way to Florida. Country Inn was a decent hotel stay for the night. We had the king suite with the pull out sofabed for out children. Let's just say thank goodness it was just for our children who can typically sleep on anything. I could literally feel the springs in the sofabed. But the king bed was just fine and […] comfortable and the room was clean. Breakfast the next morning was fine as well. They could use an additional waffle iron to keep up with the demand though. Read moreGenuine Expedia guest review
We stopped here after a 14 hour drive from Houston. Exhausted. I agree with the other posters that finding it is crazy - but our GPS helped us with the turns. The parking lot was a real challenge. There isn't much of one. We arrived pulling a trailer so - on their directive - we parked in a fire lane all night. My husband worried about a hefty fine […] or finding our car/trailer towed the next morning. More anxiety than we needed after a long day on the road, but we were too exhausted to care much. People could not have been nicer. The staff was outstanding. The room was clean, fresh, and what I would expect. Overall -- yes, a good stop in spite of lack of parking, and the out of the way location! Read moreGenuine Expedia guest review
"Do not stay at Country Inn & Suites,Goodlettsville"
Will not be staying here ever again! They cleaned the carpet in our room before we checked-in and it was wet all night! There was not another room available so we could not move. The staff was unapologetic and rude!Genuine Hotels.com guest review
"Great place to stay when in route!"
We stayed here when traveling on interstate 65. It was right off the interstate and had plenty of restaurants within a couple of miles. The hotel was comfortable and had a slightly better than average breakfast.Genuine Hotels.com guest review
"Standard Hotel-Nothing Special"
We stayed two nights on Saturday and Sunday July 13 and 14. Without a GPS it can be tricky to find. Check in when smooth but there was only one staff member on hand on a Saturday night which was an issue. There was no coffee or cookies available for adults or kids after a long day. When we entered our room our TV had no remote. Lady at front desk said […] I old wait for her to bing one up or come and get it. I went myself after waiting. Finally after 6 trips from the third floor to the lobby to get other remotes, batteries and so forth, she finally gave me the master remote. The other two rooms I booked for my family on first floor were musky smelling. On second night, our keys didn't work to enter room. Had to go back down and wait about 20 minutes for the only service worker to return to the desk and fix issue. The manager did give me one free room the next morning and he was good to work with, but I received very few condolences from the overworked weekend worker. On the plus side, the pool was great and breakfast was good. Rooms are spacious and clean. Read moreGenuine Hotels.com guest review
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