"Close to Nashville, TN sights and activities"
Very Impressed with the room. Spacious. Staff was super friendly and helpful. Complementary Breakfast helped us start our busy day in Nashville. I would stay here again.Genuine Hotels.com guest review
Quality of room was not up to expectations by price and other ratings. Continental breakfast was less than optimal compared to other facilities. Staff friendly. Room condition was clean but needed updating. Cracked bath tile. Urine smell in bedspread or carpet. Location was a little tricky but internet directions were OK. Disappointed.Genuine Hotels.com guest review
Conveniently located with clean, large rooms and good amenities. I needed to check on pretty early and they accommodated me quickly.Genuine Hotels.com guest review
Free breakfast left a lot to be desired. Hotel was located in a very suspect area.Genuine Hotels.com guest review
"Very friendly staff"
We thoroughly enjoyed our stay at the Country Inn Suites. It was close to everything. Very nice mall and good restaurants. Very quiet atmosphere and free breakfast.Genuine Expedia guest review
"Nice family time!!"
It was a very good place to stay but Need to CHANGE your Information on the Hotel DONT ADVERTISE that you have Roll Away Beds IF YOU DON'T HAVE THEM. The staff was Very friendly and helpful Loved the Very Sweet Lady who was in charge of Breakfast was so sweet and made you feel like you were in her house. Would come back again.Genuine Expedia guest review
"Too much noise."
The room was on the front of the hotel so I guess that is why there was so much noise from the highway. Was disappointed in the whirlpool bathtub, too. I wouldn't recommend this hotel unless you request a room at the rear of the hotel.Genuine Expedia guest review
"Great value, great staff, really clean hotel!!!"
It was a bit difficult to find, but I'm glad we did. The front desk lady was awesome. She even helped us get a reservation in Iowa for a future trip!! The rooms were very spacious and clean. The breakfast was outstanding!!!! Lots of choices, lots of seating. Very, very clean. There is coffee in the lobby all the time. The business room/center is easily […] accessible. I would definitely return on future trips. Read moreGenuine Hotels.com guest review
Comfortable stay in a good location to Nashville and the surrounding area.Genuine Hotels.com guest review
"Awesome and friendly"
The staff was so friendly and the rooms were spacious. Would definitely stay again.Genuine Hotels.com guest review
"don't gamble on hotel, this is an easy choice"
We chose this hotel due to the relatively high reviews compared to other nearby hotels. Rate was slightly more per night, but worth it. Everything was clean and modern. Friendly staff. Other reviews mentioned the breakfast and I agree- waffles are the best part and gets crowded, they should rearrange the dining room and add extra choices for breakfast. […] Our room's mini-fridge wasn't cold at all, I mentioned this and they didn't fix so we just used ice. We were only there 1 night, no chance to try the pool or spa, so I can't comment on those. Convenient location by the highway exit, only 10-15 minutes drive to reach most Nashville spots (if not during rush hour). Read moreGenuine Hotels.com guest review
"Good for what we needed."
If you need a decent place for Hendersonville or Northern Nashville, this isn't too bad. Only about 15 mins from downtown Nashville.Genuine Hotels.com guest review
"close enough to neiboring cities"
It was great. Very helpful and friendly staff.Genuine Hotels.com guest review
"Convenience to restaurants and department stores"
Me and my group enjoyed our stay and willing to visit there again. Our rooms was very clean, the hotel staff were friendly and helpful with giving us directions to restaurants and departments store. WE like to give our overall rating of 5's in all areas.Genuine Hotels.com guest review
"Nice hotel 20 minutes from Nashville"
We had a great experience, the staff were very friendly and helpful. The night manager recommended a Nashville bus tour that was perfect. The breakfast in the morning was good and the room was nice and clean.Genuine Expedia guest review
"Nice Hotel close to downtown Nashville"
Beds were real comfortable. Ceiling was real thin. The herd of elephants on the next floor above me would never go to sleep at night. I could hear their every footstep. The free breakfast was ok at best. The night staff was real rude. I called the front desk several times to get towels before they finally answered. Was real rude when closing the pool […] area. I think he hated his job. Outside of this the hotel was a nice hotel. I would stay here again if I had to. Read moreGenuine Expedia guest review
"Another great stay"
Wife loved it. The pool/spa kept the kids entertained. Close to the expressway. room was clean and comfortable. Breakfast was good. They were working on sprucing up the paint on the exterior, but this was not intrusive. We have stayed at a number of local hotels in the area over the last few years, and this seems to always be our favorite.Genuine Hotels.com guest review
"Hotel was nice next to River gate Mall"
The only negative thing I really have to say is the breakfast wasn't quite as good as other Country Inn and Suites that I have stayed in. The food was cold and they didn't have much of a variety of yogurt and fresh fruit which is what I mostly enjoy for breakfast. Otherwise the warm cookies in the evening were nice and the staff friendly.Genuine Expedia guest review
"Nice hotel close to restaurants and Opryland."
Nice staff, good breakfast choices, homey environment.Genuine Expedia guest review
"Not very impressed"
Front desk service was poor and not very friendly. When checking out, the woman did not even come out of the office. She just talked to me through the door! The breakfast was okay, except the last day...it was terrible! The housekeeping staff was friendly and prompt with service though.Genuine Hotels.com guest review
"Nothing fancy, but a nice hotel."
This was a nice place for our family to stay for a night. It was clean, the staff was pleasant, and we enjoyed the pool and hot tub after a long day in the car. It is conveniently located near the Interstate and many restaurants, as well as a mall. We would stay there again.Genuine Expedia guest review
The hot tub was down and the pool was cold.. Very disappointed....Genuine Hotels.com guest review
"I'd pass this one up next time...."
Worst bed on our 10-day trip... WAY too soft. No mirror in the room was an annoyance. A mirror in the bathroom, but no mirror in the room. The breakfast buffet was also woeful. Fake meat (chicken?) patties were the only protein. Only one waffle iron, and when that's the best thing offered, it takes too long. No half & half for coffee either. Hot tub […] was just a soaking tub, as the jets didn't work. I'd have to say I would not stay here again. Read moreGenuine Hotels.com guest review
"Good Average Hotel"
The hotel was nice and met it's purpose as an over-night stay before we got to Florida and on our way back. The carpet in rooms are dated and the bathrooms are clean but cracked tiles. Towels are not as soft and even scratchy but what is expected from 3 star. We would stay again. I would not choose this for an extended stay. Staff was very nice.Genuine Hotels.com guest review
"Perfect for our large family"
We spent three nights here with our four small children and my inlaws last week. We were hoping Nashville would provide a break from a cold Chicago winter, but unfortunately we arrived to snow in late March in Nashville! Thankfully the hotel had a great eating area where we could all gather for breakfast, and they even let us eat our dinner in the dining […] area the night we arrived (so much better than needing to eat in our rooms). The staff was very friendly and helpful and went the "extra mile" to do little things like find us some milk for our toddler before bedtime. My only complaint was that they were out of portable cribs all three of the nights we were there and since their website said they had those, I didn't pack one for our youngest. Also wish the pool had been heated- it was really cold, although my kids didn't seem to mind. The hot tub was the perfect temperature though, not too hot. I would definitely return next time we are in Nashville. It was about a 15 minute drive into the city of Nashville, but there were TONS of places to eat right near this hotel as well as a nice mall (with a merry-go-round) right next to it. About 6 minutes away was a restaurant that was featured on "Diners Drive-Ins and Dives" and I highly recommend stopping there- Center Point Pit BBQ. Yum! Read moreGenuine Hotels.com guest review
Needs workGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Goodlettsville, TN Dear Guest, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
A little disappointed in what I got for what I paid...constant squeak of some sort all night, luke warm water for the shower, and no parking (literally were out of spaces). Breakfast was good and staff was nice though.Genuine Expedia guest review
Enjoyed the hotel experience.friendly staff.clean hotel.ease of getting amenitiesGenuine Expedia guest review
The only thing I didn't like was the hotel saying it furnished a full breakfast. I call it a nice continental but not really a full breakfast. Otherwise the hotel was very enjoyable and the staff very courteous and goodGenuine Expedia guest review
"Glad it was only one night stay!"
Specific requests made when making reservations but were not honored. Front desk clerk was very task-oriented and less than customer-friendly. Room was a King Bed room and had a lot of wasted space--could have accommodated a love seat along with the small straight chair. Room had only one mirror which was located in the bathroom. Clothes closet had […] strange odor. TV was mounted on wall which prohibited swiveling toward the bed located on the opposite side of the room. Room was located near the pool area which had a strong chlorine smell. Read moreGenuine Hotels.com guest review
it was screwed-up right from the start...the room was NOT as requested (twin beds opposed to a queen size.Genuine Hotels.com guest review
Everything was nice. Kids loved the pool, and the breakfast was goodGenuine Hotels.com guest review
"need much work"
We will never stay at this hotel again. We have stopped here before but not again.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Goodlettsville, TN Dear Traveler, Thank you for taking the time to rate the hotel. We are sorry your stay did not meet your expectations.
The breakfast buffet was wonderful. Room was comfortable ans clean. Service was welcoming. Price was reasonable.Genuine Hotels.com guest review
Nicest staff. Perfect getaway hotel.Genuine Hotels.com guest review
"Good value, good stay."
Good value, good room. Hard to fault. Good breakfast and a pleasant stay.Genuine Expedia guest review
"VERY NICE, VERY NICE"
This was a very nice pleasant hotel. Very welcoming and warm atmosphere. The staff was excellent. Annetta, she works the breakfast room, was outstanding and very funny. Gary the property manager was very helpful and very pleasant. We were impressed at the size of the room. It was almost as big as an apartment. The pool and hot tub was wonderful. The […] hot tub was not to hot. Breakfast consisted of biscuits and gravy, sausage, waffles, and plenty of other amenities. This was one of the best hotels we have ever had the pleasure of staying at and will definietly book this hotel again Read moreGenuine Hotels.com guest review
"Thin Floors= Noisy Room"
Room was noisy from people above. I don't think they were doing anything but walking around in their room a lot. Fortunately, I was moved on my second night to a top floor end room and all was OK.Genuine Expedia guest review
"1 Night Stay"
Nice clean room. The only thing I did not care for is the squeaky floors. I could hear someone walking around on the floor above me. The free breakfast did not have any meat on it either.Genuine Expedia guest review
Great service. Comfortable beds!Genuine Hotels.com guest review
"Just outside Nashville"
Large room with two queen beds....great breakfast in the morning (had waffles and biscuits and gravy). Breakfast included in the room rate. Less then 10 minutes from downtown Nashville :)Genuine Hotels.com guest review
"Great stay! Just expected a warmer pool!"
I asked ahead of time if the pool was heated, they said yes. But we found the pool was not heated, only the jacuzzi was:(Genuine Hotels.com guest review
Hotel was difficult to get to, it would be helpful if there were signs indicating where to turn for the hotel, under the overpass. Room layout was nice, but the hide-a-bed sofa needs to be replaced. Missing springs and very uncomfortable. Breakfast was okay, ran out of pancake mix and no eggs, fruit or yogurt were offered.Genuine Hotels.com guest review
No complaints. Enjoyed everything about the hotel.Genuine Hotels.com guest review
"Very Nice Facility."
Very nice place. The staff was very professional and even called to check to make sure our room was satisfactory. I would definitely stay here againGenuine Expedia guest review
Clean room and facilities, good breakfast, short drive to Nashville.Genuine Hotels.com guest review
Hotel was good price, staff was friendly enough but our room was on the first floor and I don't know if it was the close proximity to the pool but the room and the hall had a pretty unpleasant smell. The coke machine on one was sold out and the one on 3 took my money and the desk clerk didn't seem to know hat to do. Fortunately the breakfast cook was […] kind enough to give us some bottled water after I told her the machine took our money. It's a nice place if you don't care about anything more than a bed and a shower. The beds were comfortable enough. Read moreGenuine Hotels.com guest review
"Perfect for what we wanted"
Hotel was great. The breakfast was good, and the staff very friendly. We have a two year old and three year old, and the breakfast staff was very patient and kind. The room was clean, quiet and comfortable. The surrounding area had plenty to choose from for eating, quick shopping, etc. The price was worth it. The fitness center was perfectly functional, […] and the pool and hot tub looked great, but we didn't use them. Read moreGenuine Hotels.com guest review
"close to shopping & doctor's office"
My husband & I enjoyed out stay. The staff were very friendly and accommodating.Genuine Hotels.com guest review
"One of my most comfortable stays"
We were on a roadtrip and getting a good night's sleep in a comfortable bed is most important and this was wonderful. From entering the lobby until we left the next morning the staff was wonderful. We were given a room at the back and we could open a window and all night it was wonderfully quite - great night's sleep. Breakfast buffet was nice and the […] Breakfast Lady was the best - friendly and very pleasant - she definitely takes pride in her work and the buffet showed that pride. Thank you! Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )