"Most terrible hotel experience in Brazil!"
07/14/14 396sarath2014 Bangalore, India
We were in Brazil for the World Cup and got badly fleeced by FIFA for our hotels! But the hotels in Belo and Rio were at least decent....but this was the worst hotel we ever stayed! Dirty small cubicles were called rooms..there was hair on the floor and in the bathrooms etc. The breakfast was of very poor quality and overall service was terrible! Wifi was free only in the lobby and in the rooms we had to pay for it...after paying US$ 500 per day for the room!! Location, of course, was ok...as it was in the Hotel district...where anyway most hotels in Brasilia are! Please Never go to this hotel...it is Day-light robbery!!
"Not bad, not great."
07/07/14 Paul N Gosford, Australia
Brasilia Imperial Hotel is conveniently located downtown in walking distance to Estadio Nacional, markets and shopping mall. Farooq is a very helpful staff member and appears to be the only person that speaks English. Consequently he had a full time job assisting with guest queries. Rooms are bright and spacious with good TV picture. My bathroom was dodgy as the drains were smelly and there was no shower door so that water ran out into the entrance hall. Breakfast was extensive and plentiful, juices, fruit, cereal, bread, pastries eggs etc. etc. The retaurant bar was good for an evening meal. Other local dining options appeared to be the food court in the shopping mall. Room rates appear expensive in Brasilia generally and more so due to World Cup finals.
07/07/14 MarcelloNitz Sao Paulo, SP
Paid R$ 500/day for a double room. Considering that price I expected much more. There is no free internet in the room (at least they were honest in advertising it). Replacement of food in the breakfast buffet was poor. Cleaning could be better as well. There was no flat sheet on the bed and I am not sure they wash the Édredon every time they change the guest.
"Worst hotel I have been so far in my life"
We arrived today at the hotel, we had an early flight so we couldn't check in until 14:00, checking in took more than half an hour, because there was a huge line of all the people that where in the same situation, and then the receptionist didn't know how to use the computer which took 15 minutes until another guy who actually knew took over. The hotel lobby made the hotel look like it was fancy, but as soon as we went to our floor, the halls made it look like it was a giant restroom, plus we had to wait like 5 minutes for one of the two elevators which has 3 floors, this went on during our hole stay. As soon as we got to our room we noticed there was no shampoo, so we called reception for some, but they told us the hotel doesn't provide shampoo for guests, we had to be thankful we had soap at least. At 21:00 we went to the hotel's restaurant to have diner. Since we were hungry we all ordered the fastest and easiest thing we could find on the menu which was spaghetti bolognese. We had to wait 2h 30mins for the plates to arrive, plus they where cold and weren't very good. About an hour during the wait we demanded an explanation and the waiter explained that they had one cook. They shouldn't have taken our order in the first place, we asked for bread at least, which came with the food, an hour and a half later, and it was 2 day old and tasted awful. After we finished eating we were furious and didn't want to pay for that horrible meal, and one of the hotel's workers chased us around the hotel demanding we should sign the check, and wouldn't take no for an answer, even though we told him to keep it there in the reception so we could talk to management the next day, since it was midnight already. On an other thing, I don't know if the hotel sells it's self by saying it has free wifi, but there is only free wifi in the lobby, and they charge you 20 reals for 24hs, plus an hour into using it, it stopped working for two hours. I am still in the hotel because our reservation was for three days, and since we are here for the world cup there are no free rooms in any other hotel, plus we already paid the reservation. This was only one day in the stay. Extras: The carpet floors of the corridors look like they have piss stains all over, he room is for 3 people and there are only 2 plugs to charge our phones and there is no carpet in the rooms, just tiles which are loose and make all sorts of sounds when you walk to the bathroom wile everybody is a sleep. I sincerely recommend nobody pick this sh**y hotel unless you have no other option.
07/01/14 Perlaeh Lebanon, Missouri
Perfect location (close to city attractions and shopping center), very clean, very good food (breakfast buffet was excellent), friendly and helpful staff!! would definitely stay there on my next trip! Recommended hotel!
07/01/14 Georges H Beirut, Lebanon
it was the perfect choice to choose this hotel : comfortable room, best location, delicious food with fresh fruits, all what you need to proceed and follow your work in your country, clean room, 24 hrs internet available. it is recommended.
06/14/13 twintx Addison, Texas
As a first time visitor to Brasilia, I really had no idea what to expect from accommodations there. Prices found through internet search seemed elevated, so I eventually took a chance on booking a smallish property located within walking distance of the TV Tower. The room was adequate, but unadorned. It was a bare bones existence for four nights. And internet access was an additional charge which I happily paid for the first night, but then did not extend. But the morning breakfast buffet, included in the room price, more than compensated for any other scrimping I felt I had to do to justify the expense of staying in this untouristed part of the country. It was amazing, with fresh fruits of every variety and hue, as well as baked and cooked goodies. And it lasted for four hours. In fact, on my last day, I breakfasted at 6:00 and then went back for another run at the buffet around 10:00 AM just before it closed, and counted that as lunch! The hotel is frequented by international conference attendees from third world countries, and I found myself chatting with several Africans in town for various confabs. Brasilia is not exactly a walkable city, but I did find that I could explore several nearby attractions and get to the food court in the vertical shopping center across the street on foot, as long as I didn't try to cross 8 lanes of traffic unaided by traffic signals, which were few and far between in this part of town. It helped a lot that a taxi rank was just outside the hotel front entrance, so that in a pinch, I could hop a cab in short order to get to other parts of the city that I wanted to explore. And it is in easy walking distance of one of the airport shuttle stops, so I was able to get back to the airport without the expense of a cab. All things considered, the Imperial proved to be about the only facility in my price range that afforded me the possibility to explore Brasilia on my own without breaking the bank!
"Cheap but cheerful"
02/13/13 brititurkey Bodrum, Turkey
A very basic room, no bedside lights even, but for the price and for a one night stay perfectly acceptable. Breakfast also fine and staff at Reception very helpful. We particularly chose the area as it was near the TV Tower where the city bus tour starts from (at 10.30am). Across the road is a huge shopping mall with great shops and a huge food court and it is only a short walk to the magnificent Dom Bosco Sanctuary, a highlight of our trip to Brasilia.
08/20/12 Greg S San Jose, California
If you want to go back to your days when you and your buddies slept wherever you could, this is the place for you!! This is like staying on a cheap motel in the middle of no where. The hotel is so bad, that I could hear the guy next door snoring!!! I'm amazed how high this thing is rated!! Modernist... interesting description of this cheap motel!! Be warned!
"Not the most positive experience"
06/07/12 AndrewSenior London, United Kingdom
I was booked into this hotel by local contacts, who were working to a pretty tight budget. I was there for three nights, one would have been enough! I have to say that it didn't leave me with a particularly positive impression of Brasilia. The hotel restaurant only seemed to be open at breakfast (which, to be fair, wasn't too bad) but the absence of a functioning restaurant sent me on a 5-10 minute walk into a local shopping mall to find somewhere to eat, which was then far from being a positive experience. I felt that it also wasn't the safest of walks, across car parks and wide, not very busy streets. The hotel itself has a very strange design and generally the decoration, facilities and standard of the accommodation is not of a poor standard. I also suffered from an infestation of bugs (I couldn't quite identify them) on the floor of the room. The internet access was also very poor. My advice, stay somewhere else.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )