All hotels in Madrid, Spain
1 room, 2 adults
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Plaza Santa Cruz 3, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 103 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.5
  • Condition
    3.5
  • Neighborhood
    4.7
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4.0 / 5Excellent
Perfect location for walking almost anywhere you want to see in Madrid. The staff are very friendly and helpful. Not a luxury hotel but perfect for what we needed for a wonderful vacation. Will definitely recommend it to our friends.
Genuine Hotels.com guest review
8 night romance trip May 20, 2015
haya
US
5.0 / 5Outstanding
"Great"
Great value attantive staff. The place is fantastic
Genuine Hotels.com guest review
5 night family trip Jun 12, 2015
John p
US
4.0 / 5Excellent
"Inexpensive great location in Madrid"
This was a great place and in a location that was close to the majority of sites. Being right behind the Plaza Mayor was perfect! Great price for Madrid.
Genuine Hotels.com guest review
4 night romance trip Jun 4, 2015
A Traveler
US
3.0 / 5Good
"Nice location. Walking distance to many facilities"
HOSTAL <> hotel. I booked this mistakenly since the filter I put only limited to hotels but this came in the list. My mistake for not double checking. Access to the hotel was difficult. Small stairs only, corridor lights were off (should be sensor driven but seemed not to work). Helpful staff though.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Outstanding staff, amazing location!"
I was a bit hesitant about the hostel experience but this completely changed my mind. The accommodations were very clean and comfy but simple. The genuinely over the top best aspects about this place were the desk staff and the location. I cannot say enough about the friendly, helpful, and informed staff. The two gentlemen that we encountered were nothing less than spectacular hosts; always looking to help and eager to see how your stay was going. The room was spartan but immaculate. The other huge plus... step outside and you are just a few paces from both Plaza Mayor and Puerta Del Sol. I stayed in 2 other great hotels on this trip but have to say this really surprised me and I would absolutely return if I was in Madrid again.
Genuine Expedia guest review
Other trip Jan 4, 2015
Sean
US
4.0 / 5Excellent
"Perfect overnight stay"
Excellent customer service and very clean and comfortable room.
Genuine Hotels.com guest review
1 night trip Sep 16, 2014
A Traveler
US
4.0 / 5Excellent
We just needed a place to stay close to the bus station to catch the bus early to go to the airport, the hotel was perfect for that. Clean and very central
Genuine Hotels.com guest review
1 night trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Nothing fancy but right next to the Plaza Mayor and a short walk (less than 5 min) to Puerta del Sol. Surrounded by restaurants and cafes. Good price. Would stay here again.
Genuine Hotels.com guest review
2 night family trip Jun 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to beautiful Plaza Mayor"
The location is excellent. There are Cathedrals, shops, restaurants, parks, Plazas, etc. nearby. The room is small, but adequate with balcony and private bath.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2014
Deni
US
3.0 / 5Good
"Just around the corner from Plaza Mayor!"
Location was prime. Service from gentleman from Ecuador was exceptional from the rest. He spoke English, very helpful, and apologetic when I inquired about a door or window slamming all nite and into the early morning hours (ended up being the wind). I had a private room with bathroom. Bathroom was tight, even for a short gal like me (5'2"). Oh, and don't be alarmed by the homeless around that area. It seems a popular area for them. For the most part, not too bad for my first time experience at a hostel.
Genuine Hotels.com guest review
3 night trip Apr 18, 2014
WearyFeatTiredii
US
5.0 / 5Outstanding
"Great Value"
A few steps from the Plaza Mayor--great location. Not a luxury hotel, but friendly, clean, well-maintained, and fantastic location for an excellent price. I would happily stay here again my next time in Madrid.
Genuine Hotels.com guest review
1 night trip Mar 30, 2014
Giana
US
4.0 / 5Excellent
Room a little small,but you don't spend a lot of time in your room, however well cleaned each day with fresh towels. Staff very friendly and helpful if needed for anything. Unbeatable hotel location,right in the middle of Madrid,with loads of local Restaurants and Tapas bars within a very short stroll away. Metro at Sol ideal to get around the city and to the main station to places outside such as Toledo.Would we stay here again?YES.
Genuine Venere guest review
Other trip Feb 22, 2014
A Traveler
US
3.0 / 5Good
my room was a little bit tired (a missing shelf in the bathroom) but clean. Excellent position for hotel: very close to Plaza Mayor and Clse to Sol Metro
Genuine Venere guest review
Other trip Sep 7, 2013
A Traveler
US
4.0 / 5Excellent
i like your service and i prefere agin to join your company very soon
Genuine Venere guest review
Other trip Apr 7, 2013
A Traveler
US
4.0 / 5Excellent
Very good location - just 50 m from Plasa Mayor and 250 m from Sol. Quiet enough. Many cafes are around. Rooms are not big, but have all is required.
Genuine Venere guest review
Other trip Apr 1, 2013
A Traveler
US
4.0 / 5Excellent
I was in a double room with a friend, It was very nice and comfortable We were very surprised that a hostel had room cleaning service. I loved the time we spend in Madrid, the location of La Perla is perfect and is an excelent volue for your money.
Genuine Venere guest review
Other trip Feb 17, 2013
A Traveler
US
4.0 / 5Excellent
Staff was very friendly. They helped carrying luggage and gave good tips for bars & restaurants and called taxi. This was the first time, I could go back and recommend this place to my friends.
Genuine Venere guest review
Other trip Feb 11, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Average experience at Le Perla Astarunia"
Great location, clumsy room, no AC but table fan!!!
Genuine Hotels.com guest review
1 night trip Jul 24, 2015
indrajit
IN
5.0 / 5Outstanding
"Excellent location in Madrid"
I had a wonderful stay at hotel la perla Asturiana. True, the hotel does not have an elevator but the staff generously helped me out with my luggage. Moreover, they also very kindly resolved a situation related to the access to the air conditionning during a heatwave. I did walk around a bit to find the place the first time but it is so close to Plaza Mayor and Puerta del Sol that I could very easily find my way back afterward. The room was rather small (something that I do not really mind) but clean and comfortable. I strongly recommend this hotel to discover Madrid and enjoy a comfortable stay, a good night sleep as well as friendly and welcoming staff.
Genuine Hotels.com guest review
4 night trip Jul 13, 2015
Chantal
CA
5.0 / 5Outstanding
"La Perla "Awesome""
Fantastic place, 50m from plaza mayor and 200m from Sol Station. Upon arrival the guy on reception was very welcoming, helped our party understand what to see and how to get there. Great service would highly recommend.
Genuine Hotels.com guest review
2 night trip with friends Jan 16, 2015
Lewis
GB
3.0 / 5Good
"Pleasantly surprising option in heart of Madrid"
A quiet, clean, modest yet purpose-oriented accommodation option. All my needs were met and at a reasonable price. Service was courteous and I was very satisfied with my stay. Note, as a consideration, that there are many stairs (hotel is located in a historic building).
Genuine Hotels.com guest review
3 night trip Dec 31, 2014
Bronson
CA
4.0 / 5Excellent
"One nights stop in central Madrid"
This is an amazing location, very close to many spectacular locations in central Madrid. The staff were very helpful and chearful. I would stay here again if spending a short stop in Madrid
Genuine Hotels.com guest review
1 night trip Nov 15, 2014
Danny
IE
5.0 / 5Outstanding
"Great location"
We loved our stay at the Perla. The room was very spacioius and quiet, the water was piping hot, and it was very clean. We gave the maid laundry to do and it came back fresh and ironed and very clean and we only had to pay 10 or 20 euros. There was a blow dryer in the bathroom, plenty of fresh towels and toilet paper and there was a tv on the wall so we could watch the World Cup soccer, which was going on during our stay. The staff spoke good English and were extremely friendly and welcoming. The hotel was right in the center of town with fascinating shops nearby, such as a pastry shop that sold pastries from all over Spain, a woman's book store, an art shop, and a cheese specialty shop, as well as all kinds of attractions within minutes. We would love to stay there again. Also, the AC could be set to an exact temperature and it was nice and cool and refreshing in the room!! And all this for only 250 euros for 6 days What a deal!!!
Genuine Hotels.com guest review
6 night trip Jul 4, 2014
Mary Iyer
IE
2.0 / 5Fair
"Terrible Hotel Service"
Really bad wifi, receptionist has a very sarcastic, disgusting attitude, they lock the door at night but don't provide you with a key so be prepared to wait an hour knocking.. on a more positive note the room was rather comfortable, shame about the horrible quality of service!
Genuine Hotels.com guest review
3 night trip with friends Mar 7, 2014
VeryDisappointed
GB
5.0 / 5Outstanding
"for the price AMAZING, very helpful service"
fabulous location could not have picked better - service was really friendly - lovely little hostel for the price so much better than a holiday inn.
Genuine Hotels.com guest review
2 night trip Feb 22, 2014
shelly
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
bon rapport qualité/prix mais hotel dans viel immeuble ce qui implique des chambres à la déco vintage et une plomberie des années 70
Genuine Hotels.com guest review
1 night trip Jul 19, 2015
Guillaume
FR
4.0 / 5Excellent
"Normal"
Era una habitación muy calurosa, con un ventilador que no hacía mucho por enfriar Sólo había un enchufe con lo que era difícil conectar más dispositivos porque el ventilador estaba siempre puesto Tiene escaleras La colcha de la cama estaba un poco viejita
Genuine Hotels.com guest review
5 night business trip Jul 12, 2015
Montserrat
ES
4.0 / 5Excellent
"Convenience and cozyness - just what you need"
The location is very good! Very close to Sol, but the square is not very touristy, and I had a window facing the square and I slept great every night. The only issue was the heat, but I was in Madrid in late June, the hottest month! The room is small, but I was travelling on my own, and all I really needed was a bed and a bathroom. The shower was really nice, and the 24-hour desk is manned by really friendly staff, who are both helpful and courteous. The hotel is located super central, a short walk from Tirso de Molina and Plaza del Sol and Mercado San Miguel (great food court!),so you are quite central.
Genuine Hotels.com guest review
4 night trip Jun 24, 2015
Kathrine
DK
5.0 / 5Outstanding
"Very Nice Staff"
One member of our party had her purse stolen while in Madrid (not at the hotel) after we checked out. The hotel staff allowed us to spend the majority of the afternoon in the lounge trying to figure it out. They were very nice and very helpful!
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
A Traveler
ES
5.0 / 5Outstanding
"Dejlig billig overnatning-medbragte selv mad"
Fint stort værelse med køkkenfaciliteter. God-hvert 20 minut- busforbindelse til centrum
Genuine Hotels.com guest review
1 night romance trip Feb 11, 2015
soren
DK
5.0 / 5Outstanding
"semplice ma pulito"
hotel in zona centralissima, giusto dietro a Plaza Mayor - molto semplice ma camere pulitissime e personale gentilissimo e disponibilissimo - se torno a Madrid, sicuramente alloggerò di nuovo li
Genuine Hotels.com guest review
4 night romance trip Jun 1, 2015
Roberta
IT
4.0 / 5Excellent
"Prisvärt, centralt, trevligt"
On arrival and throughout the stay all the staff was very helpful and friendly. The location is very central! The bathroom was a bit small and the walls a bit thin so you can hear the other guests in the corridor now and then. The bed was okay but the blanket and pillow felt a bit over-used, but we slept good anyway and it was clean. This hotel is very worth the price, and I would stay here again!
Genuine Hotels.com guest review
5 night romance trip Jun 13, 2015
Carolina
SE
4.0 / 5Excellent
"Muy bueno"
Excelente atencion, excelente ubicacion solo falta ascensor!
Genuine Hotels.com guest review
4 night romance trip Jun 12, 2015
Juan Carlos
ES
1.0 / 5Poor
"anbefals ikke"
dette hotell frarådes på de sterkeste, må bet ekstra for air condion på rommet 15 euro pr natt , hadde de ikke på singelrom. hver gang åpner safe på rommet bet 1 euro . kommer til hotellet på natt etter 24.00 ligger de uteligger utenfor sover ved inngang.
Genuine Hotels.com guest review
3 night trip with friends Jun 8, 2015
egil olav
NO
5.0 / 5Outstanding
"Dobry hotel"
bardzo dobra lokalizacja Bardzo pomocna obsługa hotelu Świetne miejsce na bazę wypadowa do zwiedzania Madrytu
Genuine Hotels.com guest review
2 night romance trip Jun 6, 2015
A Traveler
PL
4.0 / 5Excellent
"Good location and warm service"
Situated near Plaza mayor and Sol. You can easy go everywhere on foot. Warm service especially by Antonio who introduced us some interest places. Installed paid TV that you can freely watch the Spainish football match in hostal without charges. Cost effective for such a price! However just want to mention that there is no plastic bag in the rubbish bin!
Genuine Hotels.com guest review
6 night family trip May 11, 2015
Wai Hung Danny
TW
5.0 / 5Outstanding
"Bon séjour à l'hostal La Perla"
Excellent pour un court séjour, très bien situé, à proximité de tout, très central. Super !!!
Genuine Hotels.com guest review
2 night romance trip May 27, 2015
JOSE
FR
4.0 / 5Excellent
"Excelente localização, modesto, mas super limpo!"
Nossa estadia no La Perla Asturiana foi excelente. A localização é perfeita: entre a Plaza Maior e a Porta do Sol, perto de tudo e dos principais pontos turísticos, a pé. O quarto e o banheiro são simples, mas confortáveis e muito limpos, dormimos muito bem (nos colocaram em um quarto lateral e silencioso). O staff é atencioso e simpático, a recepção é 24 horas. O edifício é antigo, sem elevador, mas nos ajudaram a subir as malas tanto na chegada (de madrugada), quanto na nossa saída: levaram as malas até o táxi (indicado por eles e muito bom motorista, cobrou preço justo 30 euros até o aeroporto de Barajas). Nos ajudaram com a impressão dos bilhetes aéreos, nos indicaram um excelente café da manhã em frente ao Hotel, com qualidade e preço justo. Não posso reclamar, tem excelente custo-benefício. Obrigada, Antônio e equipe! E Madrid me surpreendeu, é uma cidade lindíssima, amei a nossa viagem!
Genuine Hotels.com guest review
3 night family trip May 27, 2015
Regina Coeli
BR
4.0 / 5Excellent
"服务好"
服务超级好,没有电梯,但是前台会帮忙拿行李。
Genuine Hotels.com guest review
2 night trip May 13, 2015
yang
CN
4.0 / 5Excellent
"위치는 아주 좋아요^^"
괜찮았습니다. 하지만 화장실 문이 닫히지 않아 아쉬웠습니다.
Genuine Hotels.com guest review
3 night trip May 16, 2015
min gu
KR
4.0 / 5Excellent
"PARFAIT"
SEJOUR VISITE POUR INSTALLATION DE NOTRE FILLE A MADRID POUR UN STAGE DE 2 MOIS
Genuine Hotels.com guest review
2 night family trip May 3, 2015
Patrick
FR
4.0 / 5Excellent
"A conseiller."
Une déco un peu démodée, mais le personnel est très aimable, et l'emplacement est en plein centre.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Hubert
FR
3.0 / 5Good
"posizione ottima, stanza e bagno troppo piccoli"
L'hotel si trova in una posizione invidiabile proprio al centro della città . Ilersonale e'disponibile, competente e cortese. La stanza e'tropo piccola ed il bagno in camera lo è ancor di più .
Genuine Expedia guest review
Other trip Apr 9, 2015
Carmelo
IT
5.0 / 5Outstanding
"Hotel muy bien situado, relación calidad precio ex"
Hotel muy bien situado, relación calidad precio excelente
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
JOSE ANTONIO
ES
5.0 / 5Outstanding
"nur zu empfehlen !!!"
alles bestens !!! preis/leistung : TOP !!! jederzeit wieder !!!
Genuine Hotels.com guest review
4 night trip with friends Mar 8, 2015
Joachim
DE
5.0 / 5Outstanding
"super!"
Perfekt beliggenhed, central, nemt at finde, tre nætter y et lille dobbelt seng. Næste gang må jeg bestille Vikingo størrelse.hjælpson personale, taler tre sprog. Alt i alt, vi kommer igen.
Genuine Hotels.com guest review
3 night romance trip Mar 6, 2015
Adolfo
DK
3.0 / 5Good
"Just my opinion..그냥 내생각"
Good 1.This place is very well located.Just in front of of Plaza Mayor. and close to sol plaza, too. 2.Hostal person is very kind. 3.close to Mini Supermarket. Bad 1.too cold. 2.Water Pressure is too weak. 광장에서 가까워서 좋다.친절함.어디든 도보 이동 가능.근데 이불이 시원찮고 춥고 수압이 약함.
Genuine Hotels.com guest review
2 night trip Feb 22, 2015
YOUSUNG
KR
4.0 / 5Excellent
He estado 3 veces en este hostal, la tercera vez fui acompañado y las otras solo, las habitaciones simples y dobles están muy limpias, muy agradables y es silencioso. La última vez vi que el soporte de la ducha estaba un poco roto, pero no afectaba al funcionamiento ni a la comodidad del hotel. La atención fue exquisita, con mucha educación y muy agradable. Es un sitio ideal para pasar un fin de semana.
Genuine Expedia guest review
Other trip Feb 19, 2015
Sergio
ES
4.0 / 5Excellent
"Super rapport qualité / prix / emplacement"
Habitué de Madrid, je me rendais pour la première fois dans cet hôtel. Déjà, la situation est idéale !!! A 50m de la Plaza Mayor, en plein centre-ville, à 5 minutes à pied de Sol donc au coeur de Madrid. Arrivé à l'hôtel, accueil plus que chaleureux, par une personne très sympathique et serviable. L'hôtel se situe sur plusieurs étages d'un vieux bâtiment donnant sur la Plaza de Santa Cruz et la réception est à l'étage. Nous avions la chambre 212, qui donne sur la rue descendant de la Plaza Santa Cruz jusqu'à la Plaza Mayor et nous n'étions pas embêtés par le bruit venant de l'extérieur (nuits du samedi au dimanche et du dimanche au lundi). La chambre est au confort simple, un grand lit et deux lits simples. Une chambre pour quatre mais nous étions trois. Une petite salle de bain avec une minuscule baignoire. Deux télévisions par contre. Sincèrement, il y a le strict nécessaire pour se reposer et avoir un parfait pied à terre. Si vous allez dans cet hôtel, c'est pour l'emplacement, le minimum de confort et non pas pour profiter du charme de l'hôtel. Par contre, un wifi gratuit et performant est disponible et il est accessible dans les chambres. Je mets "très bien" pour les chambres, en me référant à la gamme. Bref, je recommande et je pense y retourner, très bon rapport prix / emplacement et accueil. Surtout que l'accueil est 24/24h, ce qui est appréciable lorsque l'on rentre de soirée tard dans la nuit.
Genuine Hotels.com guest review
2 night trip with friends Feb 14, 2015
Julien
FR
4.0 / 5Excellent
"De las mejores ubicaciones"
Se resalta la atención del personal, pues son demaciado amables y atentos. La zona es excelente, ya que hay de todo cerca y es muy tranquila a pesar de estar a pocos pasos de la plaza mayor. Lo único malo es que no tiene elevador y si se lleva mucho equipaje es muy complicado, sin embargo, el personal está pendiente para ayudar a cargar. Yo pienso regresar ahí la próxima vez que esté en Madrid.
Genuine Hotels.com guest review
3 night trip Feb 14, 2015
Oscar
GT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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