The hotel is in a great location, walking distance to the palace and La Puerta del Sol, The service was excellent, when you get to the door there are a few steps to go up and immediately the the staff runs down to carry the luggage. The room was very pretty and the bathroom a good size. The bathroom walls and doors are clear so be aware. The breakfast […] was good and the service impressive!! will stay here again if we go back to Madrid. Be aware of the taxi drivers from the airport which tell you the street is in a pedestrian zone and leave you at the Puerta del Sol. Eventhough is a pedestrian zone there are streets close to it were they can drop you off. We got fooled by a taxi driver and had to walk more than 100 meters. Overall a great place to stay! Read moreGenuine Hotels.com guest review
"A treasure. Stunning."
Although the hotel entrance is a steep stairway from the taxi, the grounds and staff were top notch. I am looking forward to returning soon. The hotel is part of the Wall of Toledo.Genuine Expedia guest review
"Perfect location at a Great price"
Hotel Francisco 1 is a prefect location . It's in the center of action, restaurants, shopping & fast food. It's a block to The Royal Palace and few blocks to Gran Via. The breakfast is good and the servers are so nice one is Filipina and she is wonderful. I highly recommend. I know the good hotels coz I travel 3x a year. If I visit Madrid I will stay […] here again. But not use their taxi coz I will just use the metro or taxi around the corner which is way cheaper. Read moreGenuine Hotels.com guest review
"Awesome all the way around!!"
This hotel is in an awesome location. We had a fantastic stay. I would highly recommend this hotel. We will definitely be back. Thank you to the staff for making our stay enjoyable. Breakfast was great too!!Genuine Expedia guest review
Great location, excelent customer service and good price in general. Was a great option.Genuine Expedia guest review
"Hotel in a great location!"
This hotel was perfect for our family of 4. We had a 2 bedroom room. Great location and free breakfast! I'm extremely pIcky when it comes to hotels. Highly recommend!Genuine Expedia guest review
"Great location, modern and comfortable"
We enjoyed our stay. The hotel is on walking distance from the Royal Palace on a pedestrian only street filled with shops, restaurants, coffee shops, etc.In spite of it, our room was very quiet. We also liked that the Metro station was within a block distance. The staff was very cordial and helpful.Genuine Hotels.com guest review
"A Great Surprise!"
This hotel is in it's last stages of being completely rennovated and is a great surprise right off of a very central location in Madrid! The location is great and the rooms are modern, spacious, and clean! We had a double room which had a king size (it's actually 2 smaller beds put together) and a seperate area with a queen size bed, 2 couples or a […] complete family could have stayed there, and the price was great (60 Euro/nt)! The staff is very friendly and helpful! Our stay included breakfast which had a very wide variety of coffees, milks, juices, ham, turkey, cheese, all sorts of toasts (including the typical Spanish toasted baguette with olive oil and tomato), croissants, pasteries, scrambled eggs, sausage, bacon, and yogurt! Everything was fantastic! Would deffinately return and reccommend to anyone! Read moreGenuine Expedia guest review
"Perfect Hotel In Madrid Hot Spot!"
We booked this hotel based on the low price and central location. We were very happy to find a nice clean hotel when we arrived! For the price we paid we were very satisfied. The hotel is also located on a very busy street with a lot of restaurants and shops right outside of your doorstep. The metro is only a block away and you will have no problems […] getting to all of the Madrid tourist attractions. I would highly suggest this hotel to anyone looking for an affordable hotel option in Madrid. Read moreGenuine Expedia guest review
"Great little find in the heart of Madrid"
Great location. Half block from Puerta del Sol and a short walk to Plaza Mayor and the palace. Room was a bit dated but very very clean. Hotel staff was friendly. They offered a very nice breakfast at the hotel for 5 Euros which was better than anything we could find nearby. Would definitely recommend.Genuine Hotels.com guest review
"Spain vacation with friends"
we stayed for 3 nights in this hotel. it is very centrally located and well appointed. comfortable beds , pleasant and helpful staff The only problem is , you have to climb up few stairs to get up to lobby and then another 6-7 steps to get to a level to reach elevator .. the breakfast buffet is served on the top floor but the elevator stops at one floor […] below, so you have to essentially climb up one level . .. for someone with very bad knees, it is quite and ordeal , Read moreGenuine Expedia guest review
This hotel is perfect as it provides a great location, comfortable rooms, breakfast and attentive staff. I went with my 16 year old daughter and we walked or took the metro which is nearby the hotel. I highly recommend this hotel. The price is right also.Genuine Expedia guest review
If you want to stay close to many of the attractions and trouble free public transport while in Madrid then this is for you. just returned from 60 day backpacking of europe and the stay here was the best Hotel experience all-round. Don't let the two star rating pass this choice over, the rooms are newly built and on parr with most four star or better […] and the breakfast that is included was the best of any of our lodging stays in six major cities. This was our best money spent, the staff have to be proud of the job they did in making us comfortable and diricting us in seeing the best in this Great city, Read moreGenuine Hotels.com guest review
"Great hotel, centrally located"
This hotel is a great little find, on a very central street in Madrid. Really easy transport links to the Metro, easy to discover the city. It has obviously been nicely refurbished recently so it was a much better standard than you would expect from a 2* hotel!Genuine Expedia guest review
"Currency rip off scam"
We stayed one night. We found the check in a bit officious. We checked in at the same time as another person. They gave him our credit card form to sign. The management then gave us an A4 form to sign which stated the hotel payment was Euro 100.. We were then passed an unsigned A4 form and a credit card payment form stapled together. Before we had time […] to draw breath our cases were picked up and we were being taken to our room. When we got home we realised the hotel had converted the credit card payment to sterling without our approval. As we have Halifax Clarity Card (we do not pay currency loading or commission) we have lost out financially, not by much but it is the principle of the thing. This tactic is a legal scam to the advantage of the service provider and is not the sort of thing that a hotel with a supposedly good reputation should engage in. There is building work going on at the hotel. Read moreGenuine Expedia guest review
"Great place to stay in old Madrid"
Great room overlooking pedestrian walkway. Convenient for exploring by foot, but close to subway and about a 20 minute walk to the airport express bus. Will need earplugs for the pedestrian traffic at night. Great breakfastGenuine Hotels.com guest review
"Lovely hotel, great location"
We had what looked like a recently refurbished room, it was spacious and light, with a small balcony over looking a busy street. There were plenty of shops / restaurants / bars within walking distance. We also walked to the main galleries in Madrid - approx a 30 minute walk, but the metro station was only a minute away if you don't like waking in the […] heat. Read moreGenuine Hotels.com guest review
"Great location. Don't expect sleep."
Hotel is centrally located and perfect access to attractions. Bathrooms are decent and beds solid. The noise from the plaza is ridiculous. Shame about that. Breakie was plentiful and fresh.Genuine Hotels.com guest review
I am very happy with my stay. This hotel is at central location of Madrid. The free breakfast is very good. Staff at hotel are helpful. The only downsize is no laundry service inside.Genuine Hotels.com guest review
"Hotel sited right where the action is!"
Efficient welcoming staff. Pleasing decor throughout hotel. Excellent breakfasts. Hotel well situated for shops, restaurants, bars, metro. Only drawback was street noise at night so would recommend earplugs or get out & join in! We were able to leave our luggage for the afternoon which was great.Genuine Expedia guest review
"Great Location and Comfy Hotel"
The hotel is very well located - 5 min walk to all sights and there are 2 metro stations in the vicinity. The breakfast was very basic but then again at the price for which the room was given along with its location, that wasn't really much of a concern, The walls are a bit thin, we could hear muffled voices from the next room but then again this was […] at around 12 at night and that is the time for staying outdoors. Overall, for the price paid and its location, very satisfied! Read moreGenuine Hotels.com guest review
"Greatl location, but service could be improved"
Great central location in Sol, which is very touristy and can be noisy, but it is the heart of the city, and near to Metro so convenient to get around Madrid. Clean and modern room, and breakfast was good. However, when asked for restaurant recommendations or basic information like how to get to the airport, the service staff was not particularly helpful […] nor friendly, and that kind of spoilt what could have been a great hotel experience. Read moreGenuine Hotels.com guest review
"Very comfortable hotel, right in the centre."
A real find. The staff were fantastic, excellent choice for breakfast, very quiet as on a pedestrianised street. The best hotel I have stayed in Madrid.Genuine Expedia guest review
"Luxurious room and good value"
Hotel Francisco was in a great location. From our bedroom balcony we could see the roof tops of many of the old buildings and we watched a special procession taking place in the main street, in which people were dressed in special traditional costumes. Our room was in the part of the hotel that had been recently refurbished and it was lovely and modern. […] The breakfast was very nice (pastries, cheeses, hams, eggs etc) and served in the older part of the hotel. The people at reception were friendly and helpful. I would return to this hotel if we were returning to Madrid. Read moreGenuine Hotels.com guest review
"Very happening location"
Great experience, close to many metros and all the happening activities.Genuine Expedia guest review
"Madrid central hotel"
Visited the hotel for 2 nights in April with my young daughter. Staff very helpful and pleasant, facilities for price range excellent. Hotel is located in a noisy street, but central.Genuine Expedia guest review
Everything was excellent. We would certainly recommend this hotel.Genuine Hotels.com guest review
Room is stilish and clean, location is best of best I think. Only bad thing was cleaning staff started making noise since very early so I couldn't really rest. Staff are nice as well. Recommend.Genuine Expedia guest review
"Not quite what we expected"
Nice simple hotel located just right but the room was not pleasant. We had an overview off an ongoing construction and the the work started early. Awful and not what we have paid for. Some rooms are great but not all. Nice breakfast.Genuine Hotels.com guest review
"Comfortable hotel at the best location."
Very good hotel at the best location. we stayed at quadro room. the room was isolated and there was no noise. (I heard that the only issue with the hotel is noise due to its location. But, it was too silent to us.. we can't recognize we are near by Sol Plaza) the breakfast was very good considering the price. As you can guess, the location is perfect […] and very easy to find. it is near from Sol plaza(3min), Spain Plaza(15min), Palace(10min), etc. the staff were kind and provided all the service if he/she understood.. (english communication is not good) Read moreGenuine Hotels.com guest review
"Excelente opción en Madrid"
El hotel superó nuestras expectativas. Merece más que 2 estrellas. El hotel está en remodelación. Ya está casi terminada la remodelación de las habitaciones: son cómodas, modernas, el baño muy completo. Y todo muy limpio. La ubicación es excelente: 2 cuadras de Puerta del Sol y 2 cuadras del Mercado San Miguel. Se los recomiendo a todos, no los def […] raudará. Read moreGenuine Hotels.com guest review
전반적으로 세련되고 깨끗한 호텔이였습니다. 솔광장 코앞에 있어서 어디든 걸어서 갈 수 있는 편리한 위치에 있었고, 마드리드의 분위기를 한껏 느낄 수 있었습니다. 모든 시설을 새 것으로 보여 굉장히 깨끗했습니다.Genuine Hotels.com guest review
Reservada habitación cuádruple cuando en realidad era una doble con 2 camas supletorias, nos cobraron además la habitación igual y al final sólo usamos 1 supletoria y 3 desayunos.Genuine Hotels.com guest review
Dejligt ophold på Francisco 1. Rare mennesker som arbejdede på hotellet.Fantastisk rengøring og hyggelig stemning til morgenmaden.Bestemt værd at besøge. Kenn SeidelinGenuine Hotels.com guest review
"Hôtel Francisco I - A RECOMMANDER"
Dès notre arrivée à l'hôtel,nous sommes accueillis avec le sourire et nos valises prises en charge jusque la chambre.Le service est exceptionnel et le personnel qui gère le petit-déjeuner est très aimable et prévenant.Que du bonheur, rien à redire.Petit bémol, les cloches de l'église et la proximité du centre ne permettent pas de fenêtres ouvertes mais […] l'air conditionné fonctionne.Pas de grasse matinée...Situation près de la Puerta del Sol exceptionnelle aussi.A conseiller vivement pour une visite de Madrid où nous sommes restés 4 jours.Le bus touristique permet de voir la ville mais les commentaires sont un peu longs et 21 euros pour deux circuits d'environ 4 heures chacun,c'est un peu long.Les Madrilènes sont, de manière générale, très aimable et très serviable.Le taxi depuis l'aéroport jusque la Puerta del Sol coûte 30 euros. Voilà, essentiellement du positif et c'était vraiment très agréable. Etienne V. Lonzée - Belgique Read moreGenuine Hotels.com guest review
시내에 있어 여행 다니기에 편리하고 체크아웃 시간에 맞춰 택시를 예약해 줘서 공항에 가기에도 좋았습니다. 객실에서 락스 냄새 같은게 나는 것과, 중국인이 아니라고 분명히 말했음에도 불구하고 자꾸 중국어로 인사를 하는 점은 불쾌했습니다.Genuine Hotels.com guest review
séjour très agréable : balade dans les différents quartiers de Madrid, visite du palais royal proche de l'hôtel, shopping, animations dans les rues, sorties resto et bars. Hotel Francisco très bien situé plein centre de Madrid proche de la place Puerte del Sol qui s'anime en fin de journée. Le temps a passé trop vite...Genuine Hotels.com guest review
"Superou minhas expectativas"
Apesar de 2 estrelas merece pelo menos 3. Muito bem localizado, foi reformado, os quartos são de bom tamanho e o nosso, apesar de ser de frente para a rua (402), era bem silencioso a noite (vários reviews no Trip Advisor alertavam para o barulho, dizendo que era impossível dormir a noite, mas não ficamos incomodados). Internet wifi nos quartos funciona […] bem. A localização não podia ser melhor. Funcionários atenciosos. Excelente custo-benefício, ficaremos nele novamente quando retornarmos. Único ponto negativo: precisei antecipar em 1 dia o período da minha estadia mas não me permitiram, alegando que a minha tarifa era "no refund"; de fato eu havia concordado com os termos e condições da reserva, mas como não se tratava de cancelamento, perderam a chance de me fazerem uma gentileza que para eles não implicaria em prejuízo algum. Por tanto, recomendo muita atenção aos termos e condições da reserva. Isto já havia acontecido comigo com outros hotéis e não tive problema algum, graças a cortesia do staff do hotel. Read moreGenuine Hotels.com guest review
l'hotel è situato in una posizione ottimale, si possono raggiungere a piedi palazzo reale, plaza Mayor, plaza del sol, vicino a due stazioni di metropolitana. LA camere sono ben ristrutturate, pulite e confortevoli. Unica nota negativa, ho specificato nella prenotazione che sia io che mio marito, sia i miei genitori festeggiavamo il nostro anniversario […] di matrimonio. Una volta arrivati ho chiesto se potevano far avere ai miei genitori almeno gli auguri con un presente che avremmo pagato noi. Ebbene non è stato fatto nulla neanche gli auguri verbali. Peccato si sono persi per poco. Read moreGenuine Hotels.com guest review
"훌륭한 위치, 맛 있는 아침식사"
룸 컨디션은 별로 였다. 3인실로 예약했으나 한명은 간이침대로 매우 불편하였다 위치는 매우 좋아 어디든 주요 관광지를 10분이내에 갈수 있다 호텔직원은 대체로 친철하였다Genuine Hotels.com guest review
"Atencion y servicios fantásticos"
Todo perfectoGenuine Hotels.com guest review
Nos quedamos en el hotel por la ubicación y a pesar que dice 2 estrellas es mucho mas que eso las habitaciones amplias la nuestra era para 4 personas y eran dos habitaciones en una. El personal muy atento y servicial y la ubicación inmejorable.100% satisfecho y recomendable.Genuine Hotels.com guest review
"Todo de primers es para volver"
Madrid esta muy Linda,pasa UNOs Dias muy lindosGenuine Hotels.com guest review
"훌륭한 서비스, 편리한 위치"
먼저 서비스가 굉장히 좋았습니다. 직원들 모두 영어도 잘하였고, 체크인시에는 방까지 짐을 들어주었습니다. 체크아웃시에도 관광을 위해 짐보관도 해주었고, 포함되어있는 무료조식 또한 훌륭했습니다. 위치도 솔광장과 가까워서 좋았습니다. 다만 화장실이 개방식인것이 조금 불편했습니다. (방에서 보임)Genuine Hotels.com guest review
"Excelente Hotel e Custo Beneficio Ótimo"
Excelente Hotel. Recomendamos!!!!! Todo Reformado, Espaçoso (3 pessoas), limpo, confortável. Banheiro em Mármore. Tecnologia (elevadores, instalações, wifi). Recepção excelente. Preço excelente. Ótima Localização, próximo ao metro e principais pontos turísticos. Próximo ao Comércio e Bons Restaurantes. O Hotel é 5 Estrelas!!!! Apesar de ser classificado […] como 2 Estrelas. Excellent Hotel. We recommend!! All renovated, Spacious (3 people), clean, comfortable. Marble Bathroom. Technology (lifts, facilities, wifi). Excellent reception. Excellent price. Great location, close to metro and major attractions. Near Shops and Restaurants Good. The Hotel is 5 Stars!! Despite being rated as 2 stars. Read moreGenuine Hotels.com guest review
"Mas de lo que esperas."
Justo lo que vi en otros comentarios. Hotel acogedor, excelente trato, y el desayuno bueno pero algo escaso en los platos calientes, resto bien.Genuine Expedia guest review
si bien la zona no es la mejor el cubrió mis necesidades 100 por cien, esta muy cerca de plaza mayor, palacio real y de la puerta del sol lugar dome se toma el metro. Se nota de afuera q es viejo pero súper remodelado por dentro y muy comido! lo súper recomiendoGenuine Hotels.com guest review
"Utroligt at dette kun var et 2 stjernet hotel"
Hotellet kå midt i gågaden i Madrid. Meget smagfuldt indrettet. De er i gang med en større renovation. Der var friske linjer i entreen og levende lys i indgangspartiet til hotellet hver aften. Værelset som vi boede på var nyrenoveret det var et dobbeltværelse med 2 dobbeltsenge adskilt med en glasdør, og alt fungerede. Der var minibar, fjernsyn, Wifi […] med 10Mbit download, Aircondition. Badeværelset var med fin bruser og 2 håndvaske og toilet. Der blev gjort rent hver dag på værelset, sengene blev redt og vi fik nye håndklæder hver dag. Vores værelse lå ind mod gården så der var ingen støj fra gaden heller. Morgenmadsrestauranten lå på 5 sal og var fin med frugt, kaffe, kage og diverse brød og pålæg. Jeg kan varmt anbefale dette hotel. Det er ikke sidste gang jeg overnatter her. Read moreGenuine Hotels.com guest review
Fiquei muito satisfeito pois é fácil chegar de metro desde o aeroporto. É muito próximo a estação ópera. Próximo ao mercado de San miguel, e palácios. tudo acessível a pé.Genuine Hotels.com guest review
Buena situación' el trato del personal excelente y el desayuno buenoGenuine Expedia guest review
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