"Great location, modern and comfortable"
We enjoyed our stay. The hotel is on walking distance from the Royal Palace on a pedestrian only street filled with shops, restaurants, coffee shops, etc.In spite of it, our room was very quiet. We also liked that the Metro station was within a block distance. The staff was very cordial and helpful.Genuine Hotels.com guest review
"Great little find in the heart of Madrid"
Great location. Half block from Puerta del Sol and a short walk to Plaza Mayor and the palace. Room was a bit dated but very very clean. Hotel staff was friendly. They offered a very nice breakfast at the hotel for 5 Euros which was better than anything we could find nearby. Would definitely recommend.Genuine Hotels.com guest review
This hotel is perfect as it provides a great location, comfortable rooms, breakfast and attentive staff. I went with my 16 year old daughter and we walked or took the metro which is nearby the hotel. I highly recommend this hotel. The price is right also.Genuine Expedia guest review
"Great location. Don't expect sleep."
Hotel is centrally located and perfect access to attractions. Bathrooms are decent and beds solid. The noise from the plaza is ridiculous. Shame about that. Breakie was plentiful and fresh.Genuine Hotels.com guest review
I am very happy with my stay. This hotel is at central location of Madrid. The free breakfast is very good. Staff at hotel are helpful. The only downsize is no laundry service inside.Genuine Hotels.com guest review
"Great Location and Comfy Hotel"
The hotel is very well located - 5 min walk to all sights and there are 2 metro stations in the vicinity. The breakfast was very basic but then again at the price for which the room was given along with its location, that wasn't really much of a concern, The walls are a bit thin, we could hear muffled voices from the next room but then again this was […] at around 12 at night and that is the time for staying outdoors. Overall, for the price paid and its location, very satisfied! Read moreGenuine Hotels.com guest review
"Greatl location, but service could be improved"
Great central location in Sol, which is very touristy and can be noisy, but it is the heart of the city, and near to Metro so convenient to get around Madrid. Clean and modern room, and breakfast was good. However, when asked for restaurant recommendations or basic information like how to get to the airport, the service staff was not particularly helpful […] nor friendly, and that kind of spoilt what could have been a great hotel experience. Read moreGenuine Hotels.com guest review
"Luxurious room and good value"
Hotel Francisco was in a great location. From our bedroom balcony we could see the roof tops of many of the old buildings and we watched a special procession taking place in the main street, in which people were dressed in special traditional costumes. Our room was in the part of the hotel that had been recently refurbished and it was lovely and modern. […] The breakfast was very nice (pastries, cheeses, hams, eggs etc) and served in the older part of the hotel. The people at reception were friendly and helpful. I would return to this hotel if we were returning to Madrid. Read moreGenuine Hotels.com guest review
"Very happening location"
Great experience, close to many metros and all the happening activities.Genuine Expedia guest review
"Madrid central hotel"
Visited the hotel for 2 nights in April with my young daughter. Staff very helpful and pleasant, facilities for price range excellent. Hotel is located in a noisy street, but central.Genuine Expedia guest review
Everything was excellent. We would certainly recommend this hotel.Genuine Hotels.com guest review
Room is stilish and clean, location is best of best I think. Only bad thing was cleaning staff started making noise since very early so I couldn't really rest. Staff are nice as well. Recommend.Genuine Expedia guest review
Nos quedamos en el hotel por la ubicación y a pesar que dice 2 estrellas es mucho mas que eso las habitaciones amplias la nuestra era para 4 personas y eran dos habitaciones en una. El personal muy atento y servicial y la ubicación inmejorable.100% satisfecho y recomendable.Genuine Hotels.com guest review
"Todo de primers es para volver"
Madrid esta muy Linda,pasa UNOs Dias muy lindosGenuine Hotels.com guest review
"훌륭한 서비스, 편리한 위치"
먼저 서비스가 굉장히 좋았습니다. 직원들 모두 영어도 잘하였고, 체크인시에는 방까지 짐을 들어주었습니다. 체크아웃시에도 관광을 위해 짐보관도 해주었고, 포함되어있는 무료조식 또한 훌륭했습니다. 위치도 솔광장과 가까워서 좋았습니다. 다만 화장실이 개방식인것이 조금 불편했습니다. (방에서 보임)Genuine Hotels.com guest review
"Excelente Hotel e Custo Beneficio Ótimo"
Excelente Hotel. Recomendamos!!!!! Todo Reformado, Espaçoso (3 pessoas), limpo, confortável. Banheiro em Mármore. Tecnologia (elevadores, instalações, wifi). Recepção excelente. Preço excelente. Ótima Localização, próximo ao metro e principais pontos turísticos. Próximo ao Comércio e Bons Restaurantes. O Hotel é 5 Estrelas!!!! Apesar de ser classificado […] como 2 Estrelas. Excellent Hotel. We recommend!! All renovated, Spacious (3 people), clean, comfortable. Marble Bathroom. Technology (lifts, facilities, wifi). Excellent reception. Excellent price. Great location, close to metro and major attractions. Near Shops and Restaurants Good. The Hotel is 5 Stars!! Despite being rated as 2 stars. Read moreGenuine Hotels.com guest review
si bien la zona no es la mejor el cubrió mis necesidades 100 por cien, esta muy cerca de plaza mayor, palacio real y de la puerta del sol lugar dome se toma el metro. Se nota de afuera q es viejo pero súper remodelado por dentro y muy comido! lo súper recomiendoGenuine Hotels.com guest review
"Utroligt at dette kun var et 2 stjernet hotel"
Hotellet kå midt i gågaden i Madrid. Meget smagfuldt indrettet. De er i gang med en større renovation. Der var friske linjer i entreen og levende lys i indgangspartiet til hotellet hver aften. Værelset som vi boede på var nyrenoveret det var et dobbeltværelse med 2 dobbeltsenge adskilt med en glasdør, og alt fungerede. Der var minibar, fjernsyn, Wifi […] med 10Mbit download, Aircondition. Badeværelset var med fin bruser og 2 håndvaske og toilet. Der blev gjort rent hver dag på værelset, sengene blev redt og vi fik nye håndklæder hver dag. Vores værelse lå ind mod gården så der var ingen støj fra gaden heller. Morgenmadsrestauranten lå på 5 sal og var fin med frugt, kaffe, kage og diverse brød og pålæg. Jeg kan varmt anbefale dette hotel. Det er ikke sidste gang jeg overnatter her. Read moreGenuine Hotels.com guest review
Fiquei muito satisfeito pois é fácil chegar de metro desde o aeroporto. É muito próximo a estação ópera. Próximo ao mercado de San miguel, e palácios. tudo acessível a pé.Genuine Hotels.com guest review
Accueil très sympa, chambre nickel, on y retournera avec plaisir !Genuine Hotels.com guest review
"Excelente relación precio-calidad. Muy bien ubicad"
La ubicación es excelente y la atención muy buena, estás en medio de todas las atracciones. Muy cerca de plaza mayor y del barrio latino para salir de noche. El hotel dice que es 2 estrellas parece de 4.Genuine Hotels.com guest review
모든 것이 최고인 호텔이다. 서비스, 아치식사, 장소, 호텔 안락함, 편리함 등Genuine Hotels.com guest review
"Un hotel de los mejoresª"
El hotel es muy bueno, con una ubicación "de lujo"! El personal muy amable, las habitaciones excelentes, volvería seguro!Genuine Hotels.com guest review
Excelente la atencion, el hotel en general.Genuine Hotels.com guest review
"hotel Francisco I en Madrid"
Excelente hotel. Es impecable. Habitacion amplia. Camas grandes con somnier, de primera. Es un edificio antiguo reconstituido a nuevo con calidad. Fina decoracion.Bano impecable y con todo lo necesario.desayuno excelente, completo. Ubicacion inmejorable, al lado de puerta de Sol. Atencion amable y eficiente. Podria catalogarse casi de cuatro estrellas […] y tiene solo dos.No falta nada. Fantastico Read moreGenuine Hotels.com guest review
"Hotel muy aconsejable"
Hotel muy bien situado y en buenas condiciones, el personal muy amable y el desayuno muy bueno.Muy aconsejable.Genuine Hotels.com guest review
Infelizmente, no quinto andar do hotel, no quarto destinado, de frente para a rua, as janelas não são insonorizadas. A região é muito movimentada e se pretender uma noite de sono tranquila, esqueça. Barulho insuportável. Os quartos foram reformados, sendo que o banheiro é moderno, porém com portas de vidro, sem qualquer privacidade.Genuine Hotels.com guest review
"buena ubicación y trato fantástico"
Todo muy bien.Genuine Hotels.com guest review
Hotel tres bien place ,fraichement renove avec des chambres spacieuses et confortables le personnel est chaleureux et au petits soins pour les clientsGenuine Expedia guest review
"Hotelli loistavalla paikalla"
Hotellihuone oli hyvin siisti ja tilava. Palvelu oli ystävällistä. Suosittelen lämpimästi! Yöllä kuului jonkin verran ääniä kadulta (Madrid ei taida nukkua koskaan), mutta näin keskeisellä sijainnilla se ei tullut yllätyksenä.Genuine Hotels.com guest review
"ottima posizione, colazione abbondante"
Hotel in posizione perfetta, stanza pulitissima e ottima colazione.Perfetta per visitare la città e comoda per mangiare.Genuine Hotels.com guest review
"Fantastisch hotel midden in het centrum"
Nog nooit in een hotel geweest dat zo centraal lag (zijstraat van Puerta del Sol), dat zo mooi was in deze uitstekende kwaliteit/prijs verhouding. Ze hebben het hotel blijkbaar net gerenoveerd en dat kan je zien, marmeren opgangen, mooie kamers en badkamers en we hadden een frans balkonnetje. We werden ontvangen met een drankje en onze koffers werden […] naar boven gebracht. Het enige minpuntje was misschien het gebrek aan een eitje bij het continentale ontbijt. Als we nog een keer naar Madrid gaan is dit het hotel waar ik eerst zal kijken of hij nog steeds zo'n uitstekende prijs/kwaliteit heeft. Read moreGenuine Expedia guest review
"Fantastisch hotel en zeer centraal gelegen!"
Dit hotel heeft mooie gerenoveerde kamers en een prima ontbijt. Verdiend absoluut meer dat 2 sterren! Bovendien is de locatie geweldig. Zeer centraal met alle bezienswaardigheden op loopafstand!Genuine Expedia guest review
"편리한 위치, 훌륭한 서비스"
위치는 오페라역에서 솔광장 방향으로 도보 5분 정도예요. 4인실에 묵었는데, 방이 약간의 파티션이 되어있어서 침대부분은 서로 보이지 않게 되어있어요. 아주 깨끗했고, 조식은 빵,씨리얼 등이 있었는데 빵의 종류가 다양한 편이 었어요. 약간 나이가 있으신 리셉션 직원분이 매우 친절했습니다.Genuine Hotels.com guest review
"LOCATION IS GOOD"
LOCATION IS GOOD,price is reasonable.Genuine Hotels.com guest review
"Look no further"
08/24/14 applesGoldCoast Gold Coast
My partner had always wanted to go to Spain so when we were in the UK we grabbed the opportunity. Our daughter and her husband had arranged somewhere to stay. We had told them we wanted to stay away from the big named hotels and this is the place they found. What a gem. The front of the hotel did not do justices to what we found inside. Up a short flight of stairs to check in then up further flights of stairs to our rooms (lift there to use if you want) and opening the door to our room what a surprise. beautiful décor great lighting and view onto the street below from our balcony was .............. Sorry lost for words. Staff were helpful. We only ate breakfast there which was adequate. The best thing though is the location. Walking distance from the train station, walking distance to the Square and other great sites to see. Our plane was not due to leave to late in the evening and they were more than happy to allow us to store our bags until then. Stay away from the big name hotels and stay here. You won't be disappointed.
"Excellent Stay "
08/24/14 Mk0866 Dallas, Texas
This hotel is in an awesome location. It's within close proximity of all the major sites. The staff was very nice and helpful. Breakfast was good. The room was clean and had everything one could need. The wifi worked great. Overall it was an awesome stay. We will definitely be back. Thank you staff!!
"Excellent Hotel, Enjoyed our stay"
08/19/14 steve-norf Norwich UK
This hotel exceeded our expectations, especially at the price we paid. We chose it as it was central and had generally good reviews. It is right at the heart of the city centre, close to 2 Metro stations in a pedestrian street. If there was one tiny downside, the locals are generally out till 3 or 4 in the morning so it can be noisy if you leave the shutters and windows open, however the excellent and v quiet air conditioning makes it easy to shut the double glazed French windows and sleep well. The rooms all seemed to be in excellent condition when we passed them with the door open. The corridor carpets were replaced while we were there (carpets = no trolley bag noise), and they appear to be upgrading everything in the building. The room had plenty of different lighting options and reading lights. There were plenty of sockets to operate or charge items from, and spacious wardrobes (ours was lit). There was a safe but it did cost 1€ each time you opened it, a bit like a swimming pool locker. The staff were friendly and helpful (their map was better than the tourist office but we found all free maps pretty naff in Madrid). They were happy to store luggage on the final day and I saw them assisting a couple of people who didn't know the sockets were different in Europe!. For us there was no downside, however the hotel is currently inaccessible to anyone who can't climb the 10 or so stairs from the street and then the dozen steps to the lift. However the lift has a locked off ground floor switch and perhaps this may change in the future??? We didn't use the restaurant, so can't comment on it, this is because it is surrounded by cafes and only about a short distance from a mini market and major supermarket. We would happily recommend it to anyone who is not disabled.
"Superb location-amicable staff - good prize- all you need!"
08/19/14 Dante2011 Buenos Aires, Argentina
This is an excellent choice for first timers in Madrid. We follow the advice of a tripadvisor' friend who wrote about the fact that this place was being renovated (do not worry there is no workers on the site making noise!!!) and that in the meantime you get a 4 stars accommodations for a 2 1/2 stars prize. It is absolutely true!. The interiors are spotless new, noise isolation (something important in downtown Madrid!) is full proof, rooms are big enough (compare well with USA standards, meaning twice the size of any Paris hotel room..),( if you care about) the breakfast it is served in a nice covered terraza. Location: nothing can be compared, you are on the peatonal Arenal, 200 meters from Sol (the Metro station that connects with the Barajas Airport), 300 meters from the Plaza Mayor, 400 from the Plaza Santa Ana, 400 from the Cabas /Cuchilleros (area with plenty of tapas/restaurants places), shopping nearby (Corte Ingles, Zara, etc etc). The location is safe to walk anytime of the night. Staff: In our experience they deserve special thanks! courteous and very profesional, ready to help in anything we needed, from leaving luggage for a few days up to make reservations, they even surprised us several times with a tray of food and drinks (no, I am not kidding!) waiting for us in the room!. One more thing: If your plane departs late, they can offer you a late check in for a small amount. In summary: trust me get this one!
08/18/14 AaronD2303 Leuven, Belgium
This hotel must've been reading these reviews! Before we went to Madrid, some reviewers said that breakfast was inadequate and didn't include anything hot... By the time went, they had added eggs, bacon and sausages to their breakfast buffet, which was greatly appreciated! Some also said the hotel looked old... This is absolutely not true (at least not anymore)! I think they recently updated/upgraded pretty much everything! This hotel deserves at least 3 stars and maybe even 4. Positive remarks: - Modern rooms (and bathrooms) - VERY central location - Easily accessible through public transport - Friendly staff - Good breakfast (everything but the pastries) Negative remarks: - Noisy garbage trucks in the morning if you have a room on the street side. - Although they were friendly, the staff didn't speak much English. Hint: you HAVE to eat some churros at 'Chocolatería San Ginés', which is a 2 min walk from the hotel. I think they're open 24 hours.
"Couple travelling from Perth Australia. 3 day stay at Hotel Francisco 1!"
We were looking for a reasonably priced hotel, in a good area. We planned to see as much of Madrid on foot, and the location of this hotel allowed this. The rooms were immaculate, the staff and service were faultless! Being on a main thoroughfare between Plaza Mayor and Peurto del Sol, there was a lot of foot traffic. At night this was a little noisy, but with window and blind closed, it didn't worry us. We would stay here again and highly recommend it to others seeking to see the sights of Madrid. Breakfast was a bonus and the quality of food and coffee was very good as this was included in the price. We loved staying here and if ever have the chance we would come back. Thank you to the hotel staff!
"A hotel fit for an able bodied king"
08/16/14 GolfBravo Haifa, Israel
What are you looking for in a hotel? If you need a doorman greeting you arriving and leaving, a bellboy carrying your suitcases to the room, beautiful view from your window, and a big lobby to sit in and be seen, this is not the hotel for you. On the other hand, if all you need is a clean room, comfortable bed, a nice bathroom, and all at a surprizingly cheap price, this may be the hotel for you. For a hotel in the utmost center of Madrid, this hotel is rare find. Situated on C/Arenal, a busy pedestrian street, Plaza Mayor is a slow five minute walk, same goes for Sol metro station, Opera station is even closer, Prado museum is reached in a 15 minutes walk down the hill. The room is small but very nice, all new bathroom, with nice Grohe fittings. Good WiFi connection (we stayed on the 3rd floor). The room was very quiet and the sounds of the activities on C/Arenal did not interupt our sleep. The AC was excellent. So why does this hotel display only a two star ranking? The reasons are obvious: accessibility and food services. This hotel is not accessible to anyone with a walking disablity. From the street level you have to climb 30 stairs to the elevator, about half of them to reach the front desk. As far as we checked, there is no way around this limitation. It also means that you have to carry your suitcases at least once up and down all these stairs (no bellhop, remember?). When I tried to ask the clerk about this limitation, he suddenly lost all command of English... In order to get to the dining hall for breakfast, on the 6th floor, you also have to climb 13 stairs. The second big limitation of this hotel is breakfast. The food reminded me of the one served in some military bases, and not the best of them. But, for the room price at this hotel, who can complain? For us, this was the perfect hotel.
"Nice but old"
08/08/14 Khaledov0508 Saudi Arabia
The hotel was in center of madrid and near to attractive places, they have friendly staff, the breakfast was good, the rooms have old furniture, cleaness wasn't bad, and the view was nice It's near to the royal palace and the most important places.
"Excellent location - superior room"
08/05/14 SuperJasmine San Francisco, California
I must admit, it's very rare in Europe when you are booking 2 star hotel, but getting 4 star hotel quality instead:) That's basically summaries my experience with this hotel. The hotel is Very close to Plaza del sol, making it the most convenient location in Madrid. Our room was newly renovated with the modern twist, windows were sound proof, so not much noise from noisy street. The rooms were thoroughly cleaned everyday. I highly recommend this hotel to anyone.
07/31/14 AGilb93 Liverpool, United Kingdom
Firstly, the location of this hotel couldn't be any more perfect, we couldn't believe it when we got there. It's right by Puerta del Sol, and is a stones throw away from gran via. It's also right by two main metro stations - Sol and Opera - so it's really easy to get to further away places if you need to. Our room was beautiful. Really modern, the beds were comfortable with nice sheets, and the bathroom was huge, with a really spacious shower. Everything was very clean. Air conditioning worked brilliantly. I like to sleep with lots of covers on, and could easily do so with the air con turned right up. The only thing that brought down our score was breakfast. It was mediocre at best. Whilst we accept that not everywhere does breakfast like the English, the bacon had more fat than meat, and the hot water for the drinks was only warm. The only thing I really enjoyed about the breakfast was the pre packaged yoghurts. Because of this, we only ate breakfast in the hotel 2 days out of 6. We have absolutely no other complaints about the hotel, it was really lovely. Staff were friendly, and it was absolutely brilliant value for money.
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