"BAD CUSTOMER SERVICE"
I did not get pass the front deskGenuine Hotels.com guest review
Response by SunStyle Suites Thank You, for your time to rate us. but our records show that you never stay at the hotel, and you say bad customer service we never check you in, maybe is a confusion but thank you. for rating us, we appreciate.
"You get what you PAY FOR..."
It was clean, The bed was comfortable. This is an efficiency hotel with families living there. However, felt safe with Security on site. They need to update the rooms furniture however, old wood from the 80's.Genuine Hotels.com guest review
"Regular or bad"
No me gustoGenuine Hotels.com guest review
The guys at the desk where freindly and the room was clean with a large shower. Small kitchen with a cooktop and fridge. Old TV.. but I was not there for the TV. For the price it is a great value.Genuine Hotels.com guest review
Its like a prison and the people that work there are asswholesGenuine Hotels.com guest review
"Close to everything: Orlando attractions"
Very comfortable stay for 2 nights in route to Port Canaveral to cruise to Bahamas for 5 days. Staff was very courteous, room very clean and quiet. Would recommend to anyone for a great price. We also went to International Dr while there to see Wonder World. Close to many restaurants.Genuine Hotels.com guest review
Response by SunStyle Suites Good Morning, Thank You, for taking the time to rate us, and give us your opinion, about your stay with us. we appreciate your comments. And we are happy to hear back from our guests, we are working hard to make sure your stay is peasant, hope to see you again. thanks again and have a Nice Day
"Handy enroute, but not a destination"
At least we could check in late while on the road, but signage in the area made the place difficult to find, no matter how close to the freeway it may be. WiFi service was marginal, and there was no working TV remote in the room. When we went to the front desk to ask, were provided a replacement that "should work" but didn't. Air conditioning never […] cooled down the room, despite being set, apparently permanently, on 60°. The Eugene area has become ridiculously overpriced, and this is apparently the new "quality standard." Read moreGenuine Hotels.com guest review
Response by SunStyle Suites Thank You for your comments, we are working hard to satisfy all our customers. but thank you for your comments. Have a Nice day.
It is better to pay a little more and stay at a more decent place.Genuine Expedia guest review
Response by SunStyle Suites Thank you for your comments, we are working hard to please our customers. Again thank you for taking the time to commenting about your experience at the hotel. have a nice day.
"One of the dirtiest hotels I have ever been in"
This hotel is surrounded by a barbed wire fence in a neighborhood that could be described as sketchy at best. The person behind the counter spoke very minimal English. The nicest and most helpful person I met the entire time was the hotel security guard. I would never recommend staying here.Genuine Hotels.com guest review
Response by SunStyle Suites Mr. Cody, Thank you for taking the time to rate us. your comments are very important to us. Have a Nice day.
Very courteous and professional staff. Room very clean and comfortable. Nice location. Surrounding area very good; eating establishments and local venues within walking distance.Genuine Hotels.com guest review
Response by SunStyle Suites Good Morning, Thank you for commenting about your stay, we appreciate your business and we are happy to hear that your stay was pleasant, and we hope to see you soon. Thank you Have a nice day
Everything was clean nd it was very niceGenuine Hotels.com guest review
Response by SunStyle Suites Thank you very much for your comments we appreciate your business and we are pleas to hear that your stay with us was great. thanks again and we hope to see you again soon.
"A Good Stay"
Very friendly and courteous staff. Housekeeping staff very thorough and punctual. Really liked security on site (in the evening) made me feel very safe/secure. Location excellent....able to find anything I needed. (stores, food, nail shop, entertainment)Genuine Hotels.com guest review
Response by SunStyle Suites Good Afternoon, Thank you. For your comments, we are happy that you enjoy your stay with us. thank you and have a nice day
The hotel has a security guard posted in the parking lot. The hotel is fenced in.Genuine Expedia guest review
I couldn't even stay here. Got my money back and left. Man in line in front of me did the same thing. Good location to Universal but this place is in bad need of a renovation!Genuine Hotels.com guest review
"Management very helpful"
We did have a slight problem with one room. We reported it to the manager. He was very helpful and understanding and gave us our choice of another room on the same floor. We then had another slight problem with the door lock. But they fixed it immediately and this was solved. The rooms were clean. It was a nice stay after everything was solved. I would […] go back. It was also safe no security issues. No one bothered us at all. Again my plus here would be the management being able to fix things and make it right very quickly. Read moreGenuine Hotels.com guest review
The location was okay cut the hotel sign sat way back and missed it several times even using GPS. The one thing I did not like is that when I was sleeping during daytime hours that housekeeping let themselves into my room, not only making me very uncomfortable but disturbing my sleep. There were no DO NOT DISTURB SIGNS. Otherwise, the bed was comfortable, […] the shower was hot and the air was cold. Read moreGenuine Hotels.com guest review
"Clean..but needs improvement."
Clean room..comfortable bed and pillows. Ac good. Room needed a little more decor. Very plain looking room..needed more chairs to sit..especially in a "suite". More garbage cans would be nice. Water in shower hot, toilet seat cheap and was loose. Window covering needs improvement. I suppose for the money, ok. Was also a little uncomfortable knowing […] that people actually stay there in weekly rental. Also no continental breakfast Im guessing for that reason. No Ice machines. Read moreGenuine Expedia guest review
Response by SunStyle Suites Thank You for your comments, we pay close attention, to what our guest have to say about, our rooms, so we can fix or improve. Our rooms. Again thank you for staying with us. and we hope to see you again soon. Best Regards Sunstyle Suites
"True Pit Stop"
The room did not meet expectations. Bed was not comfortable, smelled molded, and bathroom floor had a puddle of water from taking a shower.Genuine Expedia guest review
"Far from all attractions, obnoxious guest."
There are people who live at this hotel, several families, they were loud and obnoxious, causing a rukus at 2:30am.Genuine Expedia guest review
It is really bad motel,,very bad area and the bed was not comfortingGenuine Expedia guest review
It was ok. Nothing special. Does have a very stupid visitor rule.Genuine Hotels.com guest review
"Very friendly and professional staff!"
Everyone was very friendly, they seem to be constantly making improvements to the property. The cleaning lady was sweet as pie.Genuine Expedia guest review
Response by SunStyle Suites Thank You for staying at the hotel, Your comments are very important to us. We are please to know that you, enjoyed your stay at the hotel. Best Regards Sunstyle Suites Orlando
"Nice hotel not far from the attractions"
We used it so we didnt have drive home after the concert.Genuine Expedia guest review
Response by SunStyle Suites Thank You very much we appreciate your comments.
"Not worth the savings"
Pay a few extra bucks for a better hotel, this was the ghetto's weekly apartment complex instead of a hotel, once a week room service, only allowed 1 roll of toilet paper....sadGenuine Hotels.com guest review
Response by SunStyle Suites Mr. Brandon we appreciate your comments and thank you very much for staying with us, but you stayed in a completely different room which is our premium room and you received your service daily as our duty for the satisfaction of our costumers. Now we do have an option that is an extended stay that option is in a completely different category from the room you stayed in, but we yet remain a hotel. Once again thank you very much for staying with us.
Hotel was ok.it wasn't to bad everything seemed ok and there wasn't any bugs. Beds alittle small but it was ok.Genuine Hotels.com guest review
"no door key"
My key did not work. The clerk said he would have to let me in and out of the room as needed. UnbelievableGenuine Hotels.com guest review
"Eg.close to mall,restaurants,recreatios,nice locat"
The manager and his employees are very courteus,very friendly they services are great.the location is safe,the guards help with destination and roads map information.the suites all the suply included.my wife love the litle kitchen we have a worderful vacation days...Genuine Expedia guest review
"Paper thin walls, loud clientele"
Convenient location... Comfortable bed... Tiny, but clean, shower... Paper thin walls- could hear everything next door and downstairs.Genuine Expedia guest review
"Not much to say positive."
Showed up tried to get a first floor room hotel was empty and am handicapped was told couldn't have it. Room was clean but really out dated. Not a hotel but more a motel. But get what you pay for. Pictures misleading.Genuine Expedia guest review
"Cheap, and do everything well. Really good."
Stay there for two nights. Stuffs are nice. Everything needed are provided. Take its price into consideration, it's really good. Recommend for student travelers. Less consumption but good enough.Genuine Expedia guest review
I enjoyed staying, and felt comfortable at the hotel as wellGenuine Expedia guest review
After seeing the type of guest that use this hotel, street walkers and poorly lite parking I choose to check out early and get another hotel. The staff and management was friendly. Not a hotel for families.Genuine Expedia guest review
Didn't stay. Got a refund because the room smelled horrible.Genuine Expedia guest review
"I had a great stay on my behalf"
My girlfriend and I had a pleasant stay. It was close to everything literally to the point you could walk if you wanted too!!! However I did see a couple of roaches and when I say couple only two or three nothing to major though. I also ended up getting a smoking room and it was just as clean as any other room. Staff was great you can tell its a nice […] family business. There is a security there almost all the time but he is very nice. All in all we will definitely stay there again!!!! Read moreGenuine Hotels.com guest review
"Look closely at the pictures"
At least there werent any roaches. Visible. And its a man that sells honey drippers on the first floor by the office.Genuine Hotels.com guest review
"Nice hotel close to everything."
I like the area near the hotel with convienent shopping, restaurants and attractions. Only 10-15 minutes off the I4 interstate. I would definitely stay here again. For the low price it was awesome. Clean and no bugs which is not what you find in lower priced hotels. Loved the shower too. I'm tall and the shower Spray was above my head. Usually I have […] to bend down to wash my hair. Great water pressure. No complaints at all. Highly recommended. Read moreGenuine Expedia guest review
Good and clean hotel , very quiet,. Near of almost everythingGenuine Expedia guest review
i enjoyed the fact that it was close to pretty much everythingGenuine Expedia guest review
Very nice people. And corfortable room!!the restroom was cleanGenuine Hotels.com guest review
Tuve problemas con la llave del hotelGenuine Hotels.com guest review
Response by SunStyle Suites Buenos Dias, Gracias por sus comentarios y por tomarse el tiempo de comentar acerca de nuestro hotel, esperamos verlo pronto.
El hotel esta en muy buena ubicación, se encuentra cerca el mall los outlet , walmart, universal studios y los parques de Disney a tan solo 15 min. El hotel esta limpio y la gente del frontdesk muy amable. Definitivamente regresaria.Genuine Hotels.com guest review
Response by SunStyle Suites Buenos Dias Gracias por sus comentarios estamos muy agradecidos por preferirnos y esperamos verlos pronto. Gracias de nuevo Pase un Feliz Dia. Atentamente, Rafael Mejia Sunstyle Suites Orlando
"Otima localização , cama confortavel"
Hotel simples , sem cafe da manhã , mas que tinha limpeza todos os dias. Quarto com frigobar, fogão, microondas , cafeteira e TV. Tinha tudo que precisava. Perto de tudoGenuine Hotels.com guest review
ホテル自体は部屋も綺麗で毎日きちんと清掃してくれるので良いのですが、周辺環境がかなり悪いです。 特に夜は出歩かない方が良いと思います。Genuine Expedia guest review
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