"Beautifully designed hotel"
Friendly helpful staff, beautiful location, great facilitiesGenuine Expedia guest review
"Nettes Hotel in malerischer Hanglage"
Eine ehemalige Quinta, die zu einer Art Designhotel umgebaut war. Wir hatten eines der Meerblickzimmer, ein Traum! Tolle Sonnenuntergänge, Meerblick vom Pool aus; ein kleines aber sehr sehr feines Frühstücksbüffet. Leider hatten wir eine Ameisenplage im Zimmer und die Parkplatzsituation war schwierig.Genuine Expedia guest review
"Design Hotel not up to the chain name"
Design Hotel with great potential: nice structure, stunning view, good position even if not easy to find (a lift in a small carpark around a bend, no sign) Unfortunately poor care in the maintenance, from the rooms to common areas. Staff speaking too little English and poor soundproofing of the rooms (I woke up with the neighbours alarmclock) On the […] other side, good and various breakfast buffet Read moreGenuine Expedia guest review
Fantastiskt läge, bra mat och hjälpsam personal! Något slitna fasader (inte på något sätt nedgånget) vilket med bara en ommålning hade gett ett så mycket bättre helhetsintryck!Genuine Hotels.com guest review
Das Hotel liegt super auf einem Felsen mit unschlagbarem Blick aufs Meer. Der Pool ist sehr schön und das Essen sehr lecker. Im Ort Ponta do Sol hat es allerdings nur zwei weitere Restaurants in Gehdistanz und somit ist die Auswahl sehr begrenzt, falls man nicht im eigenen Hotel essen möchte. Das Hotel ist auf drei Gebäude verteilt, welche nicht miteinander […] verbunden sind. Falls es also regnet, dann kommt man nicht trockenen Fusses von A nach B. Die Parkplatzsituation ist sehr beengt, wird aber vom Hotel kullant gelöst. Der Wirlpool mit Blick auf den Sonnenuntergang sollten Sie nicht versäumen. Wir werden sicherlich wieder dieses Hotel buchen bei unserem nächsten Besuch. Alle Zimmer 400-510 mit uneingeschränktem Meerblick, allerdings kann das Rauschen der Brandung auch irgendwann genug sein. Read moreGenuine Hotels.com guest review
"A real paradise"
03/01/15 yvren Vaasa, Finland
This was our second stay at Estalagem da Ponta do Sol, but certainly not the last! If you are looking for a peaceful and beautiful place to stay at, this is definitely a perfect choice! Wonderful views, beautiful garden, lovely pool area, friendly staff and good food - you couldn't ask for more. The village of Ponta do Sol is also very nice. The free shuttle service to different places and levadas is fantastic. We can also recommend the tour operator used by the hotel: Mini tours. Really good guiding!
"Lovely meal at the Bar in Hotel da Vila"
03/01/15 Clerkenwellman London, United Kingdom
We were staying further west and were searching for another place in Ponta do Sol when we found this lovely small hotel, with intruiging wood-design ambience and an amusing glass door. We asked for a table and had to wait for a while, during which we wandered by the nearby sea. Food was delicious, especially the Tuna. The service was frendly and the place relaxed but stylish.
"Hotel da Vila - smaller sister hotel"
02/22/15 milesmad Brussels, Belgium
We stayed for two nights here in the smaller sister hotel of the Estalagem right on the seafront. It was perfect! The Hotel da Vila is intimate and lovely with beautiful finishing and rooms that are sparkling white opening directly onto the sea. We fell asleep each night listening to the ocean waves. You have access to all of the services of the hotel above, including the wonderful gardens, amazing views, incredibly beautiful pool and relaxing area. We watched the sunset directly over the sea from the cliff-side jacuzzi and the heated indoor pool. The service was perfect, friendly without being too obnoxious and overdone. The food at the Hotel da Vila was delicious - simple and tasty with a great wine list. I had a massage in the spa which was wonderful. Without a doubt, a truly wonderful place.
02/19/15 Travellers-K Edinburgh, United Kingdom
What a special place. We are only sad that we had just one night here, it was wonderful - everything. Set on a cliff top above the village of Punta do Sol, based around a lovely old quinta in what was once a sugar plantation, this is a very special place to stay. The extremely smart additional buildings, displaying cutting edge architecture and furnishings are cleverly integrated into the rocky outcrop and another older building houses the spa rooms beside the infinity pool. The whole is set in immaculate gardens beside and below the walkways which join the buildings. There is a great bar in the old quinta building and lovely places to sit on the grass overlooking the village. It is easy to access the village, which is pretty with cafes and bars and interesting back streets. After a very gracious welcome we found our spectacular room at the top of the compound with the most glorious bright view of the sea. From the headland to the east round to the rocks below to the west, the view was panoramic. The room combined the stylish furnishings of the whole hotel, with a very good, well equipped bathroom, and a balcony with that view. The dining room is smart with tables around the edges with views over the village or into the garden. The dinner menu was not vast but the dishes that we chose were absolutely delicious and the wine list was comprehensive with a great choice of well priced Portuguese wines. Overall it was excellent, as was breakfast the next morning. It did get a bit crowded at the peak time, after nine, but everything was replenished quickly. There was a great display of fruits, combined with all the breads, cheeses, vegetables etc. that one could want. The choice of hot dishes was also interesting and delicious. The only slight downside was that the staff at dinner in particular were efficient but neither friendly nor attentive. A shame as the setting and food were so good. Overall, the hotel is a wonderful place to stay, we certainly plan to return. Its proximity to Funchal, together with the airport and other shuttles make it a perfect place.
02/09/15 xsauth Freising, Germany
The positive: Location is outstanding..! Views are magnificent, even from so called Garden room! Breakfast was very good, a little bit crowded during prime time (9-10:30 am). Dinner at the hotel restaurant was superb - went there every day..! The food at dinner was truly delicious and the service was super friendly. Loved their free perks - like transportation to levada walk (even for just 3 persons, they still did that), also the shuttle to Funchal is great option. Billiard table in the main quinta - nowhere mentioned and a bit badly maintained, but still was a nice surprise..! Wi-Fi is free and very good signal, I was able to use video over Skype on my Surface from the pool bar and show there entire ocean panorama. Wellness facilities are nice addition too. Hotel is like 4*, nice design and layout, but no luxurious at all - would benefit from up-scaling to 5 stars by renovation and better interiors and other small, but important luxury improvements (see downsides).. Yet to be desired: Room inside is too simplistic. No true double/queen bed - just two single beds which plugged together (no common mattress even). Outdoor pool stated as heated, but actually very cold in winter (no usage unless it is becoming significantly warmer outside). Sauna was switched-off too early, however internal pool works till 10pm. Breakfast could be managed better by offering some seats outside at good weather, maybe with adding a gas lamp there for warming up.. One day arriving at 10am to breakfast had to stay 15min in a queue.. Heating in the room didn't worked - so they gave me a stand-alone heater, which was working fine, however. The amount of dogs and cats at reception area and next to the restaurant was really a bit strange, even I like animals.. At the end, be realistic and manage expectations - views are to die for, food on-site is true gourmet, service is friendly and price deal was superb.
"One of a kind"
01/24/15 Lizzispain Barcelona, Spain
This design hotel situated on a cliff top in a tiny village in the south of Madeira is a lovely place to base yourself if you want to explore the island. This was our first time in Madeira and I wasn't sure how convenient it would be, but the facilities offered by the hotel (free airport shuttle for guests staying min 5 nights, free shuttle bus to Funchal, free shuttle to the Levada walks) meant that we didn't have to hire a car the whole time we were there. In fact, we only hired one for two days and found that driving was easy and relaxed despite the complex terrain I had read about. My first impression when we entered our room was that it was a bit "tired", but the wall-to-wall view of that Atlantic, the comfy beds and general laid-back atmosphere soon won us round. We had some problems with the WIFI which were sorted eventually by the friendly technician, but everything else was excellent. The breakfasts were wonderful, an abundance of fresh fruit, pastries, eggs and bacon, espresso coffee etc. The same space is transformed in the evening into a fine dining restaurant - I must say that we ate one of the best meals I have had in a long time (and we eat out a lot in Barcelona!) - they have a very talented chef! You can also eat in their sister hotel down in the village, which is cosier though maybe slightly less refined. The pool area in amazing with the infinity pool backed up by the ocean and the indoor pool and jacuzzi are very welcome after a days walking. A special mention for the massage treatments too, as I enjoyed a wonderful leg massage one day. The sunsets are breathtaking and the whole hotel seems to take full advantage of the superb setting. The staff are very friendly and obliging - nothing was too much trouble for them. I think this was the first time we had spent a whole week in the same hotel (we prefer to move around or go self-catering) and I had been concerned how we would feel about it. I needn't have worried - I would recommend this place without hesitation! (One last comment is that I don't know what would happen if it rained, as you need to cross quite a lot of open space to get to the rooms!)
"no trust in the safety of the room"
01/13/15 christophe p Toulouse, France
We stayed in this hotel for 4 days beginiing of January. Very nice location, great view, great design but this hotel has a real problem to fix. I left my wallet with 70 euros inside my coat inside the wardrobe thus not in an obvious place. When we came back, there was only 35 euros left which is clever because the thief may have thought I did not count exactly the money in the wallet. The thing is that I DID just before leaving the room with my son as a game for him. After more than an hour trying to remember where the money may have been, I finally decided to report the theft at the reception and the day after I met the director. I did not notice any empathy about the lost of trust in the safety of the room, the time we spent thinking about it... I did not hear any sorry either. Instead he emphasised 2 points: how embarassing the subject is for him (how to handle the two long time employees who did enter the room) and he gave me a lecture on the use of the safe (which as I realised afterwards was out of order). I was refunded of the 35 euros. In addition as a customer, I would have appreciated just a sorry and a thank you. It is pity because the location and the hotel are just impressive.
01/12/15 Holger D Brussels, Belgium
Impressive location on a hill top. The hotel labels itself a "design hotel" but this is one of the examples where design overcomes any function. The room was cold (this was December) and there was no possibility to heat (no chance to turn the airco to heating). Perhaps the hotel is more pleasant at a different time of the year. Service attitude of staff was indifferent.
"A great place to relax"
10/27/14 John F Chester, United Kingdom
We stayed here in July. The weather wasn't brilliant but the hotel was. Not much to see or do in the village so a car would have been useful, although the gradients and twists and turns would probably be a challenge. Food, drink and service all good. Room very comfortable.
"Excellent food in a stunning setting"
10/23/14 Jonathan_DyDs Cheltenham, United Kingdom
We were not staying at the Hotel but had booked in for a meal one eveing and were very impressed with the quality and presentation of the food in the Hotel Restaurant, as well as the service and of course the stunning views from the Restaurant. This is somewhere to go for a 'special' meal, as it certainly seemed like fine dining to us and made for a very memorable evening. As well as delivering beautifully prepared and well presented food, the staff were also very helpful and courteous and it was also fun to wander around this architect designed boutique hotel and especially enjoy the views from the veranda, with a relaxing drink. Would thoroughly recommend the food at this Hotel and I would assume that the rooms are of an equally high standard.
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