"Beautifully designed hotel"
Friendly helpful staff, beautiful location, great facilitiesGenuine Expedia guest review
Fantastiskt läge, bra mat och hjälpsam personal! Något slitna fasader (inte på något sätt nedgånget) vilket med bara en ommålning hade gett ett så mycket bättre helhetsintryck!Genuine Hotels.com guest review
Das Hotel liegt super auf einem Felsen mit unschlagbarem Blick aufs Meer. Der Pool ist sehr schön und das Essen sehr lecker. Im Ort Ponta do Sol hat es allerdings nur zwei weitere Restaurants in Gehdistanz und somit ist die Auswahl sehr begrenzt, falls man nicht im eigenen Hotel essen möchte. Das Hotel ist auf drei Gebäude verteilt, welche nicht miteinander […] verbunden sind. Falls es also regnet, dann kommt man nicht trockenen Fusses von A nach B. Die Parkplatzsituation ist sehr beengt, wird aber vom Hotel kullant gelöst. Der Wirlpool mit Blick auf den Sonnenuntergang sollten Sie nicht versäumen. Wir werden sicherlich wieder dieses Hotel buchen bei unserem nächsten Besuch. Alle Zimmer 400-510 mit uneingeschränktem Meerblick, allerdings kann das Rauschen der Brandung auch irgendwann genug sein. Read moreGenuine Hotels.com guest review
Enestående udsigt og fantastisk afslappet personale. Service i top uden at man bliver overrendt. Er man til gåture på levadaer, findes der næppe et mere centralt beliggende hotel.Genuine Hotels.com guest review
"A great place to relax"
10/27/14 John F Chester, United Kingdom
We stayed here in July. The weather wasn't brilliant but the hotel was. Not much to see or do in the village so a car would have been useful, although the gradients and twists and turns would probably be a challenge. Food, drink and service all good. Room very comfortable.
"Excellent food in a stunning setting"
10/23/14 Jonathan_DyDs Cheltenham, United Kingdom
We were not staying at the Hotel but had booked in for a meal one eveing and were very impressed with the quality and presentation of the food in the Hotel Restaurant, as well as the service and of course the stunning views from the Restaurant. This is somewhere to go for a 'special' meal, as it certainly seemed like fine dining to us and made for a very memorable evening. As well as delivering beautifully prepared and well presented food, the staff were also very helpful and courteous and it was also fun to wander around this architect designed boutique hotel and especially enjoy the views from the veranda, with a relaxing drink. Would thoroughly recommend the food at this Hotel and I would assume that the rooms are of an equally high standard.
"Beautiful setting, fantastic staff"
10/20/14 Peggylicious Reading, United Kingdom
We stayed here in September 2014 and would highly recommend it. The village is really small and at first we were worried there wouldn't be enough to do. However the hotel provided shuttle buses to the neighbouring towns and to various levada walks across the island. There was a festival taking place that weekend where the roads all over the village were decorated in flowers, it took all day but was incredibly beautiful. The hotel itself was really relaxed and far surpassed our expectations.
"Peaceful, relaxing and stunning"
10/12/14 ABr0 Durham
We arrived in Ponta do Sol town by private car and initially had some trouble locating the hotel as there were no signs anywhere. We eventually worked out that the entrance was via an unmarked concrete elevator at the base of a cliff. We found this slightly odd, but it seemed that this minimalist approach to providing information continued throughout the hotel. Having said that, if you asked any member of staff a question they were happy to oblige with an answer! The hotel is extremely cleverly designed and has facilities such as both an indoor and an outdoor pool, a Turkish bath and jacuzzi. The 'gym' consists of a treadmill, bike and a weights machine, however if you want to exercise just try walking up and down the hills.... The bedrooms are a good size and have nice high ceilings and a furnished balcony. They look onto either the ocean, gardens (town) or both and all views are stunning. There was a good choice of food at breakfast. We ate lunch at the hotel a few times and it was good value. There was a safe in the room however it was very small and required a key (rather than a key code). We just managed to fit our camera in and there was no way we could squeeze an iPad in there. We presumed the crime rate was very low in the town so we weren't too concerned. The hotel offered a number of trips and transport options, a number of which were free of charge, which we thought was quite generous. Although the hotel is not limited to adults only, it almost is by its design and we loved the fact that it was full of couples wanting a quiet, peaceful, chill out break. We really enjoyed our stay here and would certainly recommend it!
10/09/14 dorofesch hamburg
This amazing hotel is situated on a cliff so you can always enjoy the most beautiful sunsets.. but what makes it really special is its staff: You're always welcomed with a huge honest smile. That's why I keep coming back. Over and over again. Not to speak about the excellent music program they got there... What are you waiting for?? Go!!
"Hotel showing signs of wear... and hard beds"
10/06/14 Lopa D
We planned to stay for 2 nights but checked out after the first night. Our main issue was the quality of the of the hotel versus the price. We were disappointed because the pictures of the hotel on their website is nothing like reality. It felt like a bait and switch. The pictures must have been taken 10 years ago when the property was new.The main issue is the upkeep (or lack thereof). When we arrived we were greeted by dirty carpets, scuffed furniture and a rock hard bed. This is NOT a design hotel. The view is quite lovely (but Madeira has a lot of lovely views!), the people at the hotel are nice... but I expected more out of the property for the rates being charged. Also, there was a concert at the hotel (apparently they do this for 16 weekends in a row starting in September, so beware). It didn't bother us, we found it interesting to listen to local acts, but it does affect the experience... it is no longer a peaceful escape.
10/02/14 barclayite Norwich
We spent a wonderful 3 days at this quite extraordinary hotel. Nothing was too much trouble for the staff - they were helpful and friendly. We were given a complimentary pick-up from the airport, very welcoming. The free transport to various locations (and back) was also well worth using. Our room was lovely, very comfortable, with a tremendous view. The outdoor pool was invigorating; the area surrounding it was lovely, with STUNNING views, although we wished that the management would tackle smoking. The indoor spa pool was really warm and the jets were superb! Food was imaginative, and meals weren't rushed. The management really do need to tackle the Wi-Fi issue (lack of it!).
"Is it me or am I just old fashioned?"
09/29/14 crawshawbooths Lancashire
We had a lovely stay at this hotel in spite of very mixed weather for the time of year. We were pleasantly surprised by the hotel restaurant - given that the local eateries are not up to much we were forced to eat in far more than we would have liked. However the food was very good. Just one thing on a completely different topic - this hotel has a spa, but is not a spa hotel so why do guests think that it is ok to wear hotel dressing gowns to the pool? This is a bad habit and should not be encourage. Also one person was wearing hotel slippers to the pool every day as well as reserving sun beds which was prohibited by the management - pool side notice. Staff, especially housekeeping could be more aware of guest needs. When we were leaving, a couple of members of staff, including I think, one manager were chatting and although they acknowledged us, they just looked on as we struggled with heavy suitcases into the lift. Overall though we were not disappointed.
"Wifi is a joke really disapointing"
09/14/14 Mikael R Birkerod, Denmark
Dont understand why this hotel even mention the word Wifi in brochure and on the net It is almost nonexcisting unless you sit on the lab of receptionist it does not live up to the hotel and that is very frustrating endeed and not at all what one would expect from a modern hotel
"gazing at the ocean"
09/09/14 Bovanvelzen Emmeloord, The Netherlands
Booked this hotel to get away from it all and get some well deserved rest. NEVER book this hotel during the first week of september. There is a 4 day festival in the village with a big stage and bands and extremely loud dance trance party 'till 06.00 in the morning. You'll find find a note in your room telling you there won't be much sleep the next few days. Earplugs complimentary from the hotel. Staring at the sealing 'till the next morning.The hotel made arrangements for us to stay at other hotel further away from the village for the next night. Really beyond me how they can allow such event to take place in town surrounded by hotels. Many guests had to be evacuated to other hotel. Apart from this event, the hotel is great. Perfect location, good friendly staff, great breakfast, ocean view, whales can be seen from the hotel room, nice places to relax all over. Fantastic terras with great service in the teahouse near the spa. Beautiful swimming pool. However also lot of couples with small kids. All in all a great place to stay and to explore the island. The village itself has little to offer, but you can do great hikes and snorkeling in the area.
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