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Room 1:	Number of adults in Room 0	Number of children in Room 1

Hotel Metropol & Spa - Zermatt

4 stars

Matterstrasse 9, Postfach 216, Zermatt, 3920 Switzerland ‎1-866-539-0036‎ |

Lowest price $183

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Landmarks near Hotel Metropol & Spa

Zermatt Station Hotels - Zermatt 450 yards
Sunnegga Ski Resort Hotels - Zermatt 1.0 mile
Schwarzsee Hotels - Zermatt 2.9 miles
Zermatt Hotels - Valais 3.0 miles
Gornergrat Infrared Telescope Hotels - Zermatt 3.1 miles
All landmarks in Zermatt

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"Tight but fun" Reviewed by a Hotels.com guest on Feb 13, 2013

The rooms are quite small but very clean and comfortable. Not used to having insufficent storage to empty our 2 suitcases but the staff was very pleasant and attentive. The hotel was remodelled in 2010 so it is in excellent condition. The ski room was great and had nice ski boot warmers. Next time will book all the evening meals in advance as there is a heft premium to book on a day to day basis - which we did anyway because the food was quite good. All in all a very pleasant stay with convenient ski bus stops.
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"NICE!!!" Reviewed by a Hotels.com guest on Jan 28, 2013

Just a nice place to stay. Very nice people rooms are fun and very clean. Maybe the fact that you cannot control the heat in the room was a drag. As long as you keep the balcony door open to cool down the room you will be ok. Great spa and outside jacuzzi. Good ski room with boot heater in each closet nice touch in the morning before you go to ski. Just don't go ski in the Italienne side. We got stock there 1 night in a unconfortable hotel. They close the gondola for no reason ( nothing to do with the hotel) and if you dont have 700 euros to go back via taxi to zermatt you are done!!!! great hotel. We will be back.
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Description of Hotel Metropol & Spa - Zermatt

Location.
Hotel Metropol & Spa is close to Sunnegga Ski Resort, Schwarzsee, and Gorner Ridge. Additional area attractions include Matterhorn and Breithorn.

Hotel Features.
Hotel Metropol & Spa has an indoor pool, a spa tub, and a steam room. Wireless Internet access is complimentary in public areas. Dining options at this ski hotel include a restaurant and a bar/lounge. Guests are served a complimentary breakfast. Additional amenities include a fitness facility, a sauna, and a terrace.

Guestrooms.
Rooms open to balconies. The 20 guestrooms at Hotel Metropol & Spa include minibars and safes. Pillow menus are available. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer bathrobes, makeup/shaving mirrors, hair dryers, and slippers. Additional amenities include complimentary toiletries and clock radios. Turndown service is available nightly.

4.8 out of 5 Outstanding (9 reviews)

Hotels.com Guest Rating

The Hotel Metropol was a great hotel in Zermatt. The staff could not have been any nicer and the room (though small) was very efficient. It is located... right next to the stream that runs through town and a short walk from the train station. We had to catch a very early train out of Zermatt so the desk clerk insisted that the hotel kitchen pack a lunch for us to take with us (since we were going to miss the included breakfast)!! We would stay there again if we ever are backin Zermatt. by Tom and Karen S from Virginia on 09/21/11

Book now, pay later You will not be charged until check out (excludes pre-paid/non-refundable rooms).

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $183

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at: 1 PM
Check-in time ends at: 10:30 PM
Check-out time is: noon
Early departure fee charged
Pets not allowed
American Express
Diners Club
JCB International
MasterCard
Visa

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Amenities

General
Bar/lounge
Elevator/lift
Fireplace in lobby
Free Wi-Fi
Garden
Number of buildings/towers - 1
Restaurant
Suitable for children
Swimming pool - indoor
Total number of rooms - 20
See more facilities
- Luggage storage
- Terrace
- Train station pickup (surcharge)

Rooms (all rooms include)
Bathrobes
Clock radio
Complimentary toiletries
Desk
Hair dryer
In-room safe
Makeup/shaving mirror
Rollaway/extra beds available
Slippers
Television
See more room details
- Balcony
- Cable TV service
- Cribs/infant beds (complimentary)
- Direct-dial phone
- Free Wi-Fi
- Minibar
- Phone
- Pillow menu
- Private bathroom
- Refrigerator
- Turndown service

Services
Front desk (limited hours)
Massage - spa treatment room(s)
Multilingual staff
Room service (limited hours)
Safe-deposit box at front desk
Sauna
Shoe shine
Ski storage
Spa tub
Steam room
View more services
- Currency exchange
- Fitness facilities
- Free breakfast

Business & Event
Library

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Dining

Mountain View - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Recreation

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Golf - driving range nearby
Golfing nearby
Golf lessons available nearby
Golf - miniature nearby
Helicopter/airplane tours nearby
Hiking/biking trails nearby
Mountain biking nearby
Pilates classes/instruction nearby
Playground nearby
Ski equipment rental shops nearby
Skiing - alpine nearby
Skiing - cross-country nearby
Skiing - downhill nearby
Ski lessons available nearby
Sledding nearby
Snowboarding nearby
Snowboard park nearby
Snowshoeing nearby
Table tennis nearby
Tennis nearby
Toboggan run nearby
Volleyball nearby
Yoga classes/instruction nearby

Notification and fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

A tax is imposed by the city: CHF 2.10 per person, per night for adults; CHF 1.05 per night for guests aged 7-15 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

A late check-out fee will be charged
Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.

All hotels in Zermatt, Switzerland

46.02079, 7.74915

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Nearby Activities & Points of Interest

Less than 0.5 miles

Zermatt - 300 yards
Zermatt Bahnhof - 400 yards

1.0 - 3.0 mi

Sunnegga Ski Resort - 1.0 mile
Schwarzee - 2.9 miles

3.0+ mi

Gorner Ridge - 3.1 miles
Taesch Bahnhof - 3.4 miles
Matterhorn - 5.3 miles
Breithorn - 5.5 miles
Randa Bahnhof - 5.7 miles
Klein Matterhorn - 5.7 miles
Sion Airport (SIR) - 24 miles
Aosta Corrado Gex Airport (AOT) - 27 miles

All hotels in Zermatt, Switzerland

Reviews

All (9)
Business (0)
Romance (3)
Family (1)
Friends (1)
Other (4)

4.8 / 5

Outstanding

Score breakdown (from 9 reviews)

5.0

(7)
4.0

(2)
3.0

(0)
2.0

(0)
1.0

(0)

Average rating for:

Cleanliness
4.9
Service
4.9
Comfort
4.2
Condition
4.8

Reviews: Overall

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"Lovely hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The Hotel Metropol was a great hotel in Zermatt. The staff could not have been any nicer and the room (though small) was very efficient. It is located right next to the stream that runs through town and a short walk from the train station. We had to catch a very early train out of Zermatt so the desk clerk insisted that the hotel kitchen pack a lunch […] for us to take with us (since we were going to miss the included breakfast)!! We would stay there again if we ever are backin Zermatt. Read more

Genuine Hotels.com guest review

1 night romance trip in Sep 2011

Tom and Karen S

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"Great Views, Location, Hospitality"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We had a beautiful room with a balcony and perfect view of the Matterhorn and the town. The location is right in town within easy walking distance to the rail station. Everyone was extremely nice and more than willing to help with restaurants, sights, and directions.

Genuine Hotels.com guest review

1 night romance trip in Jul 2011

A Traveller

Hotel Metropol & Spa - Zermatt

4.0 / 5

Excellent

"A nice hotel"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

The hotel staff were friendly and helpful and the room was very clean and comfortable. Would recommend without hesitation.

Genuine Hotels.com guest review

1 night trip in Apr 2011

A Traveller

The following reviews were posted by Hotels.com guests from other countries

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"Fantastiske Zermatt :-)"

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
4.0

Hotellet og vertskapet gjorde turen vår til Zermatt optimal. Her var det service på alle nivåer, fra ankomst til avreise. Hotellet ligger sentralt, og er et lite familiedrevet hotell med service i høysetet. Rommene og bygningen forøvrig er ikke av siste dato, bortsett fra basseng og den lille spa avdelingen som nylig er oppgradert. Anbefales dersom […] en ikke skal bo på de mest trendy stedene! Read more

Genuine Hotels.com guest review

7 night trip in Mar 2013

Hjelmz

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"完璧なホテル！"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

また是非泊まりたいと思うホテルです。ホテルのオーナーのガブリエルさんが、常に宿泊客が満足を得ているかを口頭で確認しているのが、好印象でした。、マッターホルンが見える部屋は素晴らしかったです。そのほかにも、スパやプール、ジムも追加料金なしで、使用できます。到着時は、ツェルマットの駅にある、ホテル直通電話を使って、駅まで迎えに来てもらうよう頼みました。部屋のアメニティや清潔度も完璧だと思います。

Genuine Hotels.com guest review

3 night trip in Jul 2012

A Traveller

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"Expat"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Es war sehr schoen, und das Hotelservice war wunderbar.

Genuine Hotels.com guest review

1 night romance trip in Aug 2011

A Traveller

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"ホテル・メトロポール"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

このホテルの良さは何といっても、部屋からマッターホルンが見えることである。もっとも予約時にマウント・ビューと指定する必要がある。朝焼けも、夕焼けも部屋から見ることができるというのは、最高の贅沢の一つである。部屋も十分な広さはあるし、全てに掃除が行き届いていて清潔、綺麗である。また、個人経営のようなアットホームな雰囲気があり親しみを持てる。ツェルマットの駅から５分ぐらいであり、歩いても直ぐだが、荷物が重ければ車で駅まで送迎を頼むこともできる。また、申込み時には｢朝食がついていない」ということであったが、実際には朝食付きであった。総合的に確信を持って人に勧められるホテルである。

Genuine Hotels.com guest review

3 night family trip in Jun 2011

A Traveller

Hotel Metropol & Spa - Zermatt

4.0 / 5

Excellent

"Eher 3 Sterne"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

Das Hotel im Allgemeinen ist ok, entspricht aber weder in der Ausstattung noch im Speisenangebot einem 4 Sterne Hotel. Der Service ist, ganz besonders während der Mahlzeiten, eher ein bischen aufdringlich und stört die allgemeine Ruhe bei Tisch. Etwas weniger wäre hier sicherlich angebracht. Das Frühstücksangebot ist ziemlich mager und lieblos angerichtet. […] Wir waren nur zwei Nächte hier und würden nicht unbedingt wieder kommen. Read more

Genuine Hotels.com guest review

2 night trip with friends in Jun 2011

A Traveller

Hotel Metropol & Spa - Zermatt

5.0 / 5

Outstanding

"überaus zuvorkommend und freundlich"

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
5.0

Das Metropol ist ein gutes Beispiel im Bereich Preis-Leistung.

Genuine Hotels.com guest review

4 night trip in Apr 2011

A Traveller

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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Review written by a customer who has booked on Hotels.com.

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Hotel Metropol & Spa - Zermatt

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Description of Hotel Metropol & Spa - Zermatt

Enter dates to check prices

What you need to know

Amenities

Dining

Recreation

Notification and fees

Terms & conditions

Street map

Legend

This hotel does not match the following selections

Nearby Activities & Points of Interest

Less than 0.5 miles

1.0 - 3.0 mi

3.0+ mi

Score breakdown (from 9 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Reviews: Overall

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following reviews were posted by Hotels.com guests from other countries

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

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