All hotels in Katy, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2006 Katy Mills Blvd, Katy, TX, 77494, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 164 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Close to family & reasonably priced"
Will definitely stay there again. Very good value & great location. Only improvement would be improve eggs at breakfast-too salty
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place, nice hotel."
I enjoyed my stay. Very helpful staff and the room was well taken care of.
Genuine Hotels.com guest review
5 night business trip Mar 30, 2014
Maurice
US
5.0 / 5Outstanding
"Great Hotel"
Very clean.. Breakfast was good as well, Hash browns were the only thing that weren't very good. The service was lacking and they weren't very helpful! The water went out and it took them some time before they even noticed it, had to call the front desk several times... Overall the Hotel was very clean and comfortable!
Genuine Hotels.com guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Unfortunately, the water went out throughout the Katy area. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
1 night trip Apr 6, 2014
Rick
US
5.0 / 5Outstanding
Comfortable, perfect location for our event.
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
The staff was very helpful and friendly!
Genuine Hotels.com guest review
3 night trip Mar 27, 2014
A Traveler
US
4.0 / 5Excellent
"Nice"
Nice , good breakfast. Room was clean everything worked
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for taking the time to write a review in regards to your stay. I'm glad it was pleasant and you were able to enjoy the full hot breakfast. We truly appreciate your loyalty to our brand. Sincerely, Sam Prasla GM
Other trip Mar 23, 2014
Lex
US
4.0 / 5Excellent
"Overnight"
Very nice hotel. I was alittle disappointed in the breakfast. Needed moe fresh fruit. Also maybe srambled eggs would be nice
Genuine Hotels.com guest review
1 night trip Mar 8, 2014
Sandra
US
4.0 / 5Excellent
"Good value hotel close to several restaurants"
Overall, my family was pleased. There is a lot of interstate construction in the area, but the hotel itself met our needs. The breakfast was a little disappointing, however.
Genuine Hotels.com guest review
1 night trip Mar 1, 2014
Alan Schuetz
US
4.0 / 5Excellent
"A great stop for the night"
I was driving from San Antonio to Houston and this hotel was a perfect stop before having to keep driving into the Houston traffic. It was clean, staff was friendly, lots of cable channels, good gym, free parking and a hot breakfast.
Genuine Hotels.com guest review
1 night trip Feb 25, 2014
Lindsey M
US
5.0 / 5Outstanding
"Best Western review"
great and reasonable
Genuine Hotels.com guest review
1 night business trip Feb 15, 2014
A Traveler
US
4.0 / 5Excellent
"Clean hotel"
Loved the room, location and service. Side exits ramps outside were slippery and I almost fell. Informed staff to avoid future injuries.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Jennifer
US
5.0 / 5Outstanding
"Nice Stay"
It was very clean and nice. The breakfast was also nice.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
Olga
US
4.0 / 5Excellent
"Katy Mills Mall Hotel"
Check in and out were quick. Breakfast buffet was hot and had a variety of items.
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. I'm glad you had a pleasant stay and enjoyed our breakfast. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. I apologize for the trouble regarding the Katy Mills brochures, they are actually located as soon as you walk in between both doors with all of the tourist information. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Feb 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Extreme Comfort!"
Clean and comfortable! In town for a wedding... after a late return from the wedding reception to the room (especially the pillows... there were plenty of them) the room was wonderful.
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. I'm glad to know you had a pleasant stay, while attending a wedding in Katy. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon when visiting the Katy/Houston area. Thank you again for taking the time to complete the survey. We truly appreciate your loyalty to our brand. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Feb 3, 2014
A Traveler
US
2.0 / 5Fair
"Get rid of direct t.v."
Had to switch rooms because the people above me walked too hard. But the staff graciously accommodated me. The rooms have a horribly set up satellite tv system which kept shutting off
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. In order to avoid from this happening again, we have addressed the concern to our cable company. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
"It was perfect!"
My stay was great! The flat screen TV's were awesome, breakfast was good and they had everything I needed.
Genuine Hotels.com guest review
1 night business trip Jan 4, 2014
James
US
5.0 / 5Outstanding
"We Love this BestWestern! The staff and facility!!"
We love this Best Western! The staff are OUTSTANDING!!! Especially Ms Gomez! She is wonderful every time we stay there!!! The location is perfect and the room is ALWAYS wonderful!
Genuine Hotels.com guest review
3 night family trip Dec 25, 2013
Lawler
US
5.0 / 5Outstanding
"Visiting friends"
Very clean.
Genuine Hotels.com guest review
1 night trip Dec 26, 2013
DAVE PARK
US
3.0 / 5Good
Everything was great for a one night stay
Genuine Expedia guest review
Other trip Dec 12, 2013
A Traveler
US
5.0 / 5Outstanding
"wonderful hotel"
We spend a night there. It was wonderful. Very close to Houston
Genuine Expedia guest review
Other trip Nov 27, 2013
A Traveler
US
3.0 / 5Good
The staff was not very customer friendly. Not smiling and when I had Some request they were not happy to help. Never asked how our stay was. I had a lot of bags to travel with, there were never any questions if they could help me, just left me with the suitcases. It was very difficult to get them to store My luggage, I was traveling to Brasil and I had a late night flight Ahead if me.
Genuine Hotels.com guest review
7 night trip Nov 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Quiet Getaway"
Very nice hotel. Clean, quiet. Staff very friendly. Nice location. Will stay there next time I go to Katy.
Genuine Hotels.com guest review
5 night trip Nov 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to my Son, Daughter-in-Law, & Grandsons"
For a Friday and Saturday night, the hotel was very quiet. Only had breakfast on Saturday morning and it was a bit of a struggle being a popular place on Saturday morning.
Genuine Hotels.com guest review
2 night trip Nov 1, 2013
Doug
US
5.0 / 5Outstanding
"Great hotel at a good price"
This hotel was the least expensive in the immediate area. I had recently stayed at a neighboring hotel for more money and was disappointed so I made the change to this hotel. I wanted to check in early as I needed to freshen up after traveling to town for a funeral and the desk clerk was very accommodating. The room itself was very clean, and had everything I needed. I will have frequent business in the area and will return to this hotel every time!
Genuine Hotels.com guest review
1 night trip Nov 1, 2013
A Traveler
US
5.0 / 5Outstanding
excellent
Genuine Hotels.com guest review
1 night business trip Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Super good hotel"
Every time I visited Katy Best Western is always the first choice to live. I love this hotel very much.
Genuine Hotels.com guest review
1 night trip Oct 7, 2013
Jessie
US
5.0 / 5Outstanding
"Very nice stop on our way to San Antonio, Tx"
We enjoyed the night at your hotel. We enjoyed our breakfast, etc.
Genuine Expedia guest review
Other trip Sep 6, 2013
Teri
US
5.0 / 5Outstanding
I was very pleased and felt safe.
Genuine Hotels.com guest review
2 night trip Aug 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Texas Vacation"
My experience was stress free and easy they had a shuttle to transport us to places that was up to two miles which was great because we did not rent a car.
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Aug 20, 2013
Monique
US
5.0 / 5Outstanding
"close to mall"
I loved it.
Genuine Hotels.com guest review
3 night trip Jul 31, 2013
jay
US
5.0 / 5Outstanding
Just fine for a Best Western.
Genuine Hotels.com guest review
1 night business trip Jul 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Hotel in front of chucky cheese and katy mills"
One week stay during 4 July week with 2 children. Everything was fine, room, location, cleanliness, food all except pool. Small size pool not enough for summer heat since max capacity was reached easily
Genuine Expedia guest review
Other trip Jul 8, 2013
Efren
US
5.0 / 5Outstanding
"Very nice hotel close to where we were visiting."
Everything was excellent. Would definitely come again.
Genuine Expedia guest review
Other trip Jun 27, 2013
Robin
US
5.0 / 5Outstanding
"Passing through"
My family and I were en route back home from our vacation, and Texas being Texas, we still needed a 1/2 of day drive to get home. So we needed a place to stay at for the night. This hotel is in a prime location by the Katy Mills Mall, and is a newer hotel. I have absolutely no complaints, and the rate was great.
Genuine Hotels.com guest review
1 night trip Jun 21, 2013
jc rivera
US
4.0 / 5Excellent
"convenient to shopping mall and highway"
We had a pleasant stay at this hotel. Breakfast was outstanding and it was convenient to the highway and shopping at the mall right around the corner. Lots of restaurants within a mile of the hotel. Very safe neighborhood. Would have enjoyed a pool, but it was reasonably priced. We will stay again since it is so convenient to our destination and the service was outstanding. Also, was able to park right outside our window so car could be visible.
Genuine Hotels.com guest review
1 night trip Jun 22, 2013
Vernon and Linda
US
5.0 / 5Outstanding
"Great Staff comfortable stay"
Had a king suite, worked well for the week in Katy on business. The staff was particularly friendly and helpful. A good breakfast each day and a very nice free dinner buffet on the Wednesday we were there. If coming to the area I would use them again.
Genuine Hotels.com guest review
7 night trip Jun 11, 2013
Dave
US
4.0 / 5Excellent
"clean and friendly staff"
Close to KatyMills mall.
Genuine Hotels.com guest review
3 night trip Jun 8, 2013
Ulrich
US
5.0 / 5Outstanding
Everything was great. Good location, friendly staff.
Genuine Hotels.com guest review
1 night trip Jun 8, 2013
Anne
US
2.0 / 5Fair
"good"
its a new hotel and clean but, there is always bad smeal in the corodor
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. We apologize if you found the fragrance smell to be unpleasant. We usually do receive several compliments, but we will be glad to take your feedback into consideration. Thank you again for taking the time to complete the survey. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Jun 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice quiet area"
Very nice quiet area in the evening, had some problems maintaing the room temperature. We did not call front desk because it was so late and didnt want to trouble anyone.
Genuine Hotels.com guest review
1 night trip May 27, 2013
Denise G
US
4.0 / 5Excellent
"Close to Huston"
Very nice/clean and in a nice area, Close to shopping and dining venues. Staff was friendly and helpful. Far enough from Houston noise and traffic but close enough to make day or evening excursions. I would recommend it.
Genuine Hotels.com guest review
1 night trip May 25, 2013
A.T.
US
4.0 / 5Excellent
Much more than I had expected from a Best Western. Clean, conveniently located hotel, comfortable room, friendly staff. Pool was sparkling clean. Breakfast was good and 24 hour coffee bar was a perk! Would definitely stay here again.
Genuine Hotels.com guest review
1 night business trip May 5, 2013
A Traveler
US
4.0 / 5Excellent
"Clean and quiet"
Room was clean and quiet despite being close to interstate. Staff were helpful. Would stay here again.
Genuine Hotels.com guest review
1 night trip Apr 19, 2013
A Traveler
US
5.0 / 5Outstanding
"Awesome"
We very peased with our 3 night stay. The room was clean and fresh. The location was awesome being soo close to shopping, and restaurants. Easy access to the freeway, but just off far enough so you do not get all the freeway noise.
Genuine Hotels.com guest review
3 night family trip Mar 22, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Great hotel but the sofa bed is dreadful even for kids.
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Apr 7, 2013
A Traveler
US
5.0 / 5Outstanding
"FANTASTIC FRONT DESK STAFF!!!"
We have stayed at this BestWestern in Katy, TX before and we have ALWAYS had wonderful service from the front desk staff! They have been very helpful everytime and have sent us things that we have forgotten in our room! These ladies are just fantastic! We will stay there again and we would recommend this clean, amazing motel and this wonderful staff to ANYONE who stays in Katy, TX!
Genuine Hotels.com guest review
2 night family trip Mar 30, 2013
A Lawler
US
4.0 / 5Excellent
"Safe"
A short drive from the city. My daughter and I stayed here on our recent trip to the American Girl store in Houston. It was clean, the beds were comfortable, and most of all, we felt safe. The breakfast was better than most!
Genuine Hotels.com guest review
2 night trip Mar 27, 2013
A Traveler
US
4.0 / 5Excellent
"No complaints"
Just there to sleep but it was convenient, clean, and without drama. What more do you really want? Breakfast was good, rooms clean, desk help friendly.....
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for your kind compliments regarding your recent stay at our property. We hope you will come back and see us again soon. Thank you for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Mar 22, 2013
A Traveler
US
4.0 / 5Excellent
Great hotel Breakfast a bit lacking
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean and Friendly!"
The hotel was clean and service very friendly. My bed wasn't that comfortable to me, but the rest of my family slept great!
Genuine Expedia guest review
Response by Best Western Plus Katy Inn & Suites
Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sam Prasla General Manager BEST WESTERN PLUS Katy Inn & Suites
Other trip Mar 18, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews