"Great Small Hotel."
I would definitely stay there again. It was nice, clean, only a total of 10 rooms in the place. Pool was nice and quiet. Great place to stay. DEFINITELY the best place in JACO, CR for the price and the quality. The breakfast was good every day. And it had great security. Great for families and couples just wanting to take a break from the fast pace […] of life. It has outdoor kitchen and a place you can grill food if you desire. Great concept! Wonderful layout and design. Thanks Staff Read moreGenuine Hotels.com guest review
Beautiful clean rooms, great service, loved the welcome glass of wine. Highly recommend.Genuine Hotels.com guest review
"Staff is very friendly"
We stayed here 1 night. Staff is super friendly and make sure you have a good stay. Hotel is a little far from the city Jaco but wasn't an issue as we had a car. Hotel is clean and rooms are fairly good. Downside is that the hotel doesn't have any restaurants although they do provide a simple breakfast buffet. Good value for money.Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Hope you had a good trip back home, thanks for your comment which is our way to keep improving our service, we love to be part of our guest plans and try to help with unforgotten experience. When people doesn`t have a car or even if they want to go out at night and prefer not to drive we pay a taxi to downtown both ways. With the Gastronomic Adventures we bring the best restaurants in the area so you don't lose time at a restaurant and can enjoy lunch or dinner surrounded by nature and peace. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
Nice out of the way boutique hotel. Great staff, nice rooms, wonderful overall experience.Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel Hello from all the Pumilio staff we loved your visit, thanks for your comments that are very important for us, we love to know what people needs and help us much as we can during our guest vacations to be part of the plans and be sure you return home with excellent memories. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
I loved this boutique hotel. Its nestled right in the middle of lush foliage which gives you a sense of tranquility from the moment you enter the property. Laura, the owner, is extremely pleasant and accommodating. The breakfast that is provided daily was great. It felt as though I was staying at a family members vacation home rather than in a hotel. […] I would highly recommend renting a car, as parking is free. Overall, if I ever return to Jaco beach, I would absolutely stat here again Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Hello! Sorry it took me to long to answer your kindly reviews and comments, we really missed you after you left, we agree that is better staying outside the hustle and buslte of Jaco dowtown but close enough to go and enjoy. we love to take care of our guest the same way I take care of my home guests, I love to be part of the plans and help as much as we can to be part of the good traveling memories of our visitors. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Hugs from all the staff!
"Beautiful Hotel - but no restaurant"
Beautiful modern small 10 room hotel. They serve a great cooked breakfast and have a beautiful swimming pool. Aimed more at Costa Rican families, as each room has a full kitchen and 3 beds, but no desk, table, comfortable chair or sofa. The rooms are large but strangely furnished. Since they do not have a restaurant you have to drive 15 minutes of more […] for dinner. Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Thanks for your comments that are very importat for us is the way to keep improving our hotel and service. The tiem of the year you visited us was the last weeks of school vacations in Costa Rica so we had a lot of people enjoying their vacation time, but susually specially during the week we have people all over the world. We are working on replacement some furniture very soon. We don`t have a restaurant but we do have the Gastronomic Adventures with the menu of the Pumilio's aproved places around the area and serve in the dinning room or suite without extra charge and all our guest can order from different places, hope to have you back and try that option ant most of the places are 4 minutes drive from us, if our guest prefer we pay a taxi to go dowtown both ways. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Best regards!
"Puntillo Montain & Ocean"
The service was absolutely exceptional, they could not have been better. Breakfast was ok but satisfying. Our only issue was the beds and bath. The mattresses were extremely firm and we are not use to that so our rest was not good. The bath was small but the shower was great. Otherwise, a very nice facility and private. We felt at times we had the place […] to ourselves. They also set up a tour for us which we really enjoyed. We did feel it was priced a little high. Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Thanks for your comments that are very importat for us is the way to keep improving our hotel and service, glad you enjoyed our personalized services, soon we are having some mattesses cover for our guest who likes there bed more soft, they are on the way, next time please ask for them. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Best regards from all our team!
"Best Hotel Experience I Have Ever Had!!!!"
Hotel Pumilio surpassed all expectations. The rooms were beautifully decorated, and the beds were so comfortable! We had an outdoor patio w/ a kitchen, and plenty of room. The shower was amazing as well! Great after a hot day walking around Jaco. The pool was so relaxing and peaceful, and w/ the jungle view all around us, we felt that we were in our […] own private paradise. What made our experience so wonderful, was the staff. Everyone who works there is extremely friendly and no matter what request we had, large or small, they were eager to help. The experience was hands down, one of the best I have ever had. I would highly recommend this hotel. Pura Vida!!!! Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Hello! Sorry it took me so long to answer your kindly reviews and comments, we really missed you after you left, and feel very proud when our guests describes our efforts on service, we work hard in all the details, we take care of our guest the same way we do when we invite them to our home and love to be part of the plans and help as much as we can to be part of the good traveling memories of our visitors. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Pura Vida! Best regards!
"Great Place to disconnect from the world!"
Excellent attention from the staff, the friendliest place I have ever been to, they were always waiting to help. The hotel was very clean, very nice middle size pool and great place for family. They even took our meal to our terrace every day without extra charge. Only point to be better are the beds, which are a little to hard on your back. Make them […] softer and you will be in paradise. I will book from them in the near future, it is like your own private ranch with staff. Not to close to the beach nor the stores, but if you don't mind driving 5 minutes, you get there. Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Hello! Sorry we didn`t response your kindly comments before, we changed the hotel name at the end of November, the new name is Pumilio, a lot easier to remember, we worked on the beds and by this time we have some cover to make them softer for the guest who prefer softer matresses, so next time you will be in complete paradise. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
Awesome hotel. This hotel is a hidden gem. Very small boutique hotel, with exceptional service. We were earlier than 200 PM for checkin and were allowed to check in right away. Room was big, and walking out from our room to the pool was incredible. I think we only saw two other people while at the hotel, and never at the pool, so we felt like we had […] the place to ourselves. Really quiet grounds as well. Highly recommend staying here for your trip to Jaco. Read moreGenuine Expedia guest review
Quiet out of the way location - beautiful setting - great staff! Loved the breakfast. Fountains in a tropical rainforest setting. Would go back!Genuine Expedia guest review
"Beautiful hotel: romantic and quiet."
Nice hotel located out of town. Huan Carlos gives excellent service. Rooms very clean: great for romantic weekend or family event. One disadvantage is the food: breakfast is poor for tourists and other food is only with delivery from expensive restaurants. Car is a must.Genuine Hotels.com guest review
"Wonderful Intimate Hotel"
We were so impressed with El Paso de las Lapas - everything was just wonderful. The service was great and felt so personal and thoughtful - they were waiting up for us even with our post-midnight arrival, and even had a complimentary snack basket for us in the room. The rooms are very comfortable with nice decor and the patio and outdoor kitchens are […] just wonderful! All of the staff were very attentive to our needs and were such nice people to get to know. I wish we had more than just the two days to spend at the hotel! Read moreGenuine Hotels.com guest review
"Nice place but diffucult to find"
The place was great and the service excellent, but it was almost impossible to find from CR Hwy 1. After asking several taxi drivers, the police, and stopping at the police station to inquire, no one was able to help us find this place. The staff was very helpful on the phone, but something was lost in translation. Finally after 5 calls to them, we […] got it right. A sign at the highway would have made this much easier. Read moreGenuine Hotels.com guest review
"Small, friendly hotel"
Rooms and pool very good. Could do with a restaurant on site. Breakfast very poor quality and served too late - we had buy in our own things most mornings as nothing ready before 7am when was supposed to be ready at 6am - this needs the most improvement.Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel Hello thanks for your time qualifying the hotel and your comments, very sorry to hear that you didn't know while stay with us that we have a non schedule breakfast, we serve since 5 a.m. until all our guest have done it, we usually open at 7 a.m., but people let us know the night before if they needed before that and we serve it in the dinning room or suite without extra charge, specially because most of the tour activities star early in the morning, I apologize you didn`t know it., and hope to have you back. In the past 2 months we made a lot of improvements in our breakfast menus. On vacation we try our guest do not race around the clock. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
"Little oasis...but noisy"
My husband and I stayed for 3 nights (Fri - Sun). We really liked the boutique style hotel, our room and the balcony/kitchen facility facing the jungle, however this is not a romantic spot, although it certainly can be. Jaco beach draws locals/tourists each weekend to the area and the open concept kitchen and pool are ideal for families. With such close […] quarters and openness and the LOUD pool waterfall, it wasn’t until after the mass exodus on Sunday and security turned off the waterfall that we could relax and enjoy the balcony, pool and sounds of the jungle. Bliss! Read moreGenuine Hotels.com guest review
"Excelente servicio al cliente"
Es un lugar precioso. Tiene una bella vista desde la habitacion.Ideal para viaje en pareja o en familia. Habitacion amplia, comoda y muy limpia. Cocina equipada con vista a la piscina. Facil de llegar.Ubicado estrategicamente. Muy cerca de playa Herradura y de supermercado (ambos a menos de 5 minutos en carro). Piscina impecable. Excelente trato y servicio […] al cliente. Desayuno delicioso. Juan es muy amable. Mas que recomendado... lo recomiendo y volveria. Muy satisfecha. Read moreGenuine Hotels.com guest review
"Excelente lugar para descansar"
Excelente el hotel para descansar y compartir en familia. Habitaciones y atención excelentes. Una muy buena alternativaGenuine Hotels.com guest review
"Lindo lugar, terraza excelente"
Excelente, sobretodo la terraza privada con cocineta, a dos pasos de la piscina, con cascada, muy agradable y relajante. El único pero, es que la puerta de vidrio hacia la terraza no cerraba, pero nos quedamos así y no pasó nada malo.Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Fue un gusto el haberlos tenido con nosotros, le agradecemos sus comentarios que son muy valiosos para nosotros y para las personas que están buscando una experiencia inolvidable, las suites de planta baja con la terraza son ideales para estar casi en la piscina, el lugar es muy seguro además de que contamos con seguridad las 24 horas, la puerta de esa habitación ya fue reparada gracias a su observación, esperamos tenerlos en un futuro dando un salto a la felicidad en Pumilio. Saludos cordiales.
"E stata una sorpresa"
Posto bellissimo immerso nel verde accoglienza superlativa, staff gentilissimo, restateci più di una notte, ne vale la pena.Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel La ringrazio molto per i tuoi commenti è molto 'importanti per noi servire meglio ogni giorno, che è l'elemento principale della struttura fare tutto quanto in nostro potere per restituire ai nostri visitatori ricordi indimenticabili. Se si dimentica o si perde mai la loro felicità, semplicemente tornare a pumilio. Noi sappiamo come trovare la felicità dentro di voi.
"Très bon séjour"
Hotel de très bon standing. A taille humaine. Très belles chambres donnant directement sur la piscine via petite terrasse. Excellent choix à refaire sans hésitation. Points d'amélioration: Petit déjeuner standard pour le Costa Rica, on aurait aimé plus de choix et d'originalité. Pas de volets ou de rideaux vraiment occultants dans les chambres de plus […] si vous êtes au RDC au niveau piscine vous pouvez être dérangés par les bruits d'autres clients profitant de la piscine. Read moreGenuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Glad vous avez apprécié votre choix de qualité et de service hôtel est ce qui nous a toujours caraterizado , nous apprécions votre recommandation sur les rideaux en bas , un autre client fait récemment et nous travaillons déjà sur donner plus d'intimité au rez de chaussée comme nous avons vraiment amélioré notre petit déjeuner, donc ce n'est pas si typique , et les clients qui visitent nous sentons plus à l'aise , nous espérons les revoir dans le futur où vous trouverez plusieurs changements que nous apportons à améliorer l'expérience. Si vous oubliez ou perdez leur bonheur , tout simplement revenir à Pumilio . Nous savons comment trouver le bonheur en vous. Hôtel de très bonne qualité . Une taille humaine . Très belles
Décor magnifique. Personnel très serviable. Avons beaucoup apprécié notre séjour.Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel Merci beaucoup pour votre avis et commentaires sont très importants pour nous, nous espérons avoir eu un bon voyage pour nous un service personnalisé est notre priorité. Si vous oubliez ou perdez leur bonheur, tout simplement revenir à Pumilio. Nous savons comment trouver le bonheur en vous.
"Problemas para encontrar el hotel"
Falta rotulación para poder encontrar el hotel, incluso en el sitio web de hoteles.comGenuine Hotels.com guest review
"IMPRESIONANTE OASIS EN MEDIO DE LA SELVA"
EL HOTEL ES ESPECTACULAR, PRECIOSO, RODEADO DE SELVA Y CON UNA PISCINA Y ZONA DE TUMBONAS PRECIOSA. LAS HABITACIONES MUY GRANDES Y DECORADAS CON GUSTO. TIENEN TERRAZA MUY CÓMODA Y CON VISTAS PERFECTAS. ECHAMOS DE MENOS UN GIMNASIO QUE SEGURO QUE EN ALGÚN RINCONCITO LES CABÍA. EN RECEPCIÓN MUY AMABLES. ALEJADO DE LA ZONA DE PLAYA A LA QUE HAY QUE IR […] EN COCHE, MERECE LA PENA PARA DESCONECTAR DEL BULLICIOSO JACO. Read moreGenuine Hotels.com guest review
"klein und fein und abseits vom Trubel"
Das Hotel liegt in ruhiger Umgebung. Der Service ist sehr gut. Witzig ist die kleine, sehr gut ausgestattete Küche außen beim Balkon. Mit dem eigenen Auto ist die Entfernung nach Jaco und zum Strand kein Problem. Taxen kosten ca. 8 Dollar. Dieses Hotel ist für uns 100 % weiterzuempfehlen.Genuine Hotels.com guest review
07/14/14 Laura F
My daughter and I had a wonderful stay at Hotel Pumilio. The hotel is very clean, the grounds are lovely, and the staff is friendly, accommodating, and extremely helpful! Should we decide to revisit Jaco, we would definitely return to the Pumilio.
07/10/14 DeMario B
This was a great place to stay. The hotel was a completely unexpected experience. When you look at the photos online you think na....can't be that nice, but it really is. I approve of this place. Huge thank you to the staff for being more than ordinary..
"Exceptional hotel in every way"
07/03/14 happytraveler999 Massachusetts
To preface this review, I have stayed at hundreds of hotels from around the world and while I have been impressed with many, Pumilio is one of those that really jumps out and compels me to write this review (sitting on my room's private terrace as I type). Pumilio is an amazing boutique hotel. It's our 5th hotel on our Costa Rica trip and none others even come close. With only 10 or so rooms, this property far exceeded my expectations and is run superior to most 5-star properties anywhere. This hotel spares no expenses. All amenities are top grade and they are continually upgrading the grounds even in the most minute ways. For as few rooms as they have, they employ more full time employees than much larger hotels I've stayed in Cost Rica. Service is absolute impeccable and thoughtful in the most genuine way - from the front desk, to the maids, to the maintenance folks down to the security guards. Examples: 1. the morning after we arrived, our boys decided to check out the pool. No longer than 30 seconds upon jumping in, the maintenance guy, who was building a railing at the time around the pool area, immediately went to the lower section of the pool and turned on the pump which powers the waterslide to the lower pool. Needless to say, the boys were ecstatic. 2. one evening, we decided to eat in and use the hotel grill for some steaks. As I was carrying the steaks toward the grill, one of the security folks spotted me from afar, quickly came over and asked if I wanted to use the grill. He got it setup, handed me some grilling tools and even some seasoning. Amazing! 3. Upon finishing our breakfast on the 2nd morning, we were so pleasantly surprised to see our room made up when we returned. Apparently the maids notice we were in the breakfast area and promptly made up our room in order to be least disruptive to our stay. I can go on and on about the small details and the level of hospitality these folks provide. On the hardware itself, the rooms are immaculate with nice furnishing. The grounds are beautiful in a serene setting. Location is also great, just about 2 miles from Jaco Beach. All and all, this is a SUPERB property for families and couples alike.
07/02/14 Fadi M
My favorite hotel ever! Great experience, staff are super friendly and very helpful! Location was great very close to town and beaches. Rooms are very clean and upgraded. Breakfast was a plus. I will definitely return.
"Awesome hotel in Jaco"
07/01/14 Americantourist261 Denver, Colorado
This is the perfect small hotel for families with children. The rooms are large, the pool is wonderful, the grounds are beautiful, and the staff is attentive and helpful. The hotel was in great condition and extremely clean. The staff knows the area very well and gave us good advice on where to eat and how to spend our time. We will definitely be returning to this hotel.
"Perfect place to stay"
06/28/14 Marla6373 Midland, Texas
It was hard to find. Follow the directions to go to the butterfly farm . When we got here they let us check in early, and had a glass of white wine for us. if we did not have a car they would pay for the taxi to go to town to eat and come back. The room was great, beds a little hard but it's ok. The pool is beautiful . Full kitchen in each room on the patio. Daniel at the front desk was the perfect host
"An Absolute Gem"
06/26/14 brackish53 Astoria, NY
My husband and I were traveling from San Jose to Montezuma, and because of the taxi boat timing from Jaco we knew we were going to need to spend a night in the area. We are pretty laid back, so I was looking for a low key vibe place to stay, probably not in Jaco maintown. Luckily I found Hotel Pumilio online and booked ahead. It was a great decision, and by far the nicest place we stayed during the trip. The staff was really welcoming and wonderful, and the hotel and grounds are gorgeous. Its tucked away, completely peaceful, and if I had to do it all over again, I would have stayed longer here.
"Costa Rica Trip"
06/16/14 Tasha H
The staff and service at Hotel Pumilio was superb. The staff really made our stay special. The views and relaxing environment is amazing. I definitely recommend staying at this hotel. The rooms are very nice with modern finishes. The hotel is located in a remote area but close to town about a 5 minute drive.
"Made my wife happy"
06/15/14 dyeboy4u Perez, Argentina
We live in Costa Rica, and travel from time to time to see the country. On the way back from the Nicoya, we checked for hotels on the Internet. One similar to Pumilio offered a little better price, but when we checked further, they were adding on about 50% in misc. Pumilio gave me a quote and stuck to it. No hidden charges. We liked the room next to the pool, and the Tiki torches at night were a great touch.
"Great hideaway hotel"
06/14/14 Michael E Mascotte, Florida
We enjoyed our stay and were treated well from the staff at check-in to leaving the property. If you are tired of the tourist areas & want a tranquil environment, look no further. The property is a small 8 room hotel, with all rooms facing the pool and mountain view. The hotel even included a free cab ride to nearby Jaco and back, free breakfast (even cooked our eggs to order) and the front desk greeted us with a glass of wine ! Our room was clean, neat and modern with full kitchenette and apartment sized fridge (not the tiny under the counter style) and large patio facing the pool. My wife prepared a full pasta & shrimp meal for dinner with ease. We will stay there again when we get back to Costa Rica.
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