All hotels in Jaco, Costa Rica
1 room, 2 adults
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2 Km del Cruce de Herradura hacia Jaco, 1 km Norte, Pueblo Nuevo, Jaco, Puntarenas, 10000, Costa Rica, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 88 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.8
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"BEST HOTEL EVER FOR A FAMILY WITH PRETEENS!"
I was VERY impressed with the Hotel Pumilio. We stayed at 4 hotels in Costa Rica, and this hotel was the best by far. Everything about it was perfect. It was perfect for our family with 2 preteens: it was so nice to have the kitchenette with a full size fridge, the pool literally right outside our patio door, and the dining area right next to the pool area. It was like being at home, and our preteens could have the run of the place without me worrying about where they were. The pool area with the rain forest right behind it was beautiful; the hotel had 5 complimentary bicycles to use; they had board games; they had everything. We were so, so, so impressed!!!
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hi! It was a pleasure to have your special family staying with us. Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, especially knowing that they are sharing with us their vacation time. The rooms were planned to be spacious and bright with the kitchen outside so the room doesn’t smell like food and you can use in contact with nature, we try to have all the basics to make it easier to use them, this little spot is perfect to enjoy the pool in at forest with ocean weather, like to hear you enjoyed too. We try to have everything and if we don't have and our guest needs something we love to take care of find it for them. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
3 night family trip Jun 7, 2015
Catherine
US
5.0 / 5Outstanding
"Must stay"
We stayed three nights at this wonderful resort.From the start to the finish it was an amazing stay. First class everything.Everyone do yourself a favor book this place for sure
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, especially knowing that they are sharing with us their vacation time. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back in the future leaping into happiness! Best regards!
3 night romance trip Jun 9, 2015
Andrew
US
5.0 / 5Outstanding
"Very satisfied and will be returning!"
Beautiful hotel set in the mountain. Staff is very helpful. Breakfast is free and very good. Layout of the entire facility, especially the rooms is very unique and nice. Due to the hotel design with the open balconies, it's easy to meet the other guests and socialize if you want.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, especially knowing that they are sharing with us their vacation time. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we have being working with lots of changes with our breakfast and trying to make it even better experience. The rooms were planned to be spacious and bright with the kitchen outside so the room doesn’t smell like food and you can use in contact with nature, we try to have all the basics to make it easier to use them. The balcony suites are more private and have a better view, others prefer the terrace suites to be beside the pool. Hope to have you back in the future leaping into happiness! If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
4 night trip May 28, 2015
Frank J.
US
5.0 / 5Outstanding
"best vacation!"
Great Place! Everyone who worked there took such good care of my sister and I. Would love to go back.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, especially knowing that they are sharing with us their vacation time. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
4 night family trip May 21, 2015
sandra
US
4.0 / 5Excellent
Very nice small hotel, a bit far from the beach (5 mins drive). Loved the rooms, comfortable and plenty of space. The breakfast was good too. The only drawback is the lack of a restaurant within the property, but there are many choices outside. The staff showed always friendly and helped us make our stay even better.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we have being working with lots of changes with our breakfast and trying to make it even better experience. The outdoor kitchen is great that way the room doesn’t smell food and people can enjoy the nature while cooking and offering complementary all the basics like napkins, salt, pepper, soap makes our guest their stay easier. We chose the best restaurants in the area and have there menus and bring what our guest decide and serve it where your prefer, dinning room, terrace, balcony suite or even at the pool deck. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Apr 28, 2015
Jose
US
5.0 / 5Outstanding
"Secluded gem of a hotel at a reasonable price"
Beautiful rooms overlooking the forest, lovely pool, incredibly courteous and helpful staff. Delicious breakfasts included.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we have being working with lots of changes with our breakfast and trying to make it even better experience. The outdoor kitchen is great that way the room doesn’t smell food and people can enjoy the nature while cooking and offering complementary all the basics like napkins, salt, pepper, soap makes our guest their stay easier. We chose the best restaurants in the area and have there menus and bring what our guest decide and serve it where your prefer, dinning room, terrace, balcony suite or even at the pool deck. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Apr 27, 2015
Christine
US
5.0 / 5Outstanding
"vacation"
relaxing place,good breakfast,friendly stuff
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we have being working with lots of changes with our breakfast and trying to make it even better experience. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
3 night romance trip Apr 19, 2015
Maricarmen
US
4.0 / 5Excellent
"Great stop over for relaxed stay"
Great little hotel with helpful staff. The rooms are spacious and well appointed. The outdoor kitchens on the balcony or patio are unique and useful if you want to prepare some meals. The "order in restaurant" works well - they have menus from a number of good local restaurants and you place your order with the front desk and they have it delivered to the hotel. Hotel staff cooks a hot breakfast which is included. Overall is was a good experience.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we have being working with lots of changes with our breakfast and trying to make it even better experience. The outdoor kitchen is great that way the room doesn’t smell food and people can enjoy the nature while cooking and offering complementary all the basics like napkins, salt, pepper, soap makes our guest their stay easier. We chose the best restaurants in the area and have there menus and bring what our guest decide and serve it where your prefer, dinning room, terrace, balcony suite or even at the pool deck. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Apr 22, 2015
Jim
US
1.0 / 5Poor
"Rude employees and poor service"
I wanted to love this place, but can't. I'll start with the good...it's clean, modern, and has a nice pool. The rooms are spacious and well appointed. My problems started when I was about to book a tour. The tour info says air conditioned transportation included. Well, we go to book the tour and he tells me to add $120 for transportation. Being that we came from another hotel in Costa Rica, I knew this wasn't right. Any tour that I have taken in Costa Rica has included hotel drop off and pick up. Luckily I found the same tour through a local company for $5 more per person and it included pick up and drop off at the hotel. This saved us $110! Next problem...we were told that the hotel would pay one round trip taxi drive to Jaco per day. The first day, no problem. The second day, they call us a taxi and when the driver drops us off she tells us that the hotel did not pay her. I tried calling the hotel and no answer. When we get back to the hotel we tell the main guy we were dealing with that it wasn't paid. He said the other front desk worker would take care of it. Front desk worker #2 tells us that they only pay for one round trip "shuttle" if we book a tour through them. That was not mentioned on their website or in person. After some back and forth arguing he did reimburse is the taxi. Other unpleasant things: powder scented toilet paper. I can't imagine how perfumed toilet paper can be eco friendly. It also caused discomfort in a sensitive area. No room darkening blinds.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. All our guest opinion are valuable and will give us the opportunity improve and do any changes to better service our guest needs. About things that you had mentioned that were correct we like to explain a bit of it, cause you probably miss understood and mixed one type of service with the others. Tours definitely have transportation included and the $120.00 mentioned in transportation is the price for transfer to be picked up or drop off at the airport not related to any tours prices and written in our website. The tours that are offer in our website are inclusive cheaper than regular prices at the tour offices with the best tour operator in the area that also have insurance and because of an agreement with the tour operators as a plus with offer a round complementary limited transportation round trip for our guest to Jaco or Herradura beach which actually we’ve done it with you. When our guest (not mandatory but as a plus) have booked any of our tours, they will have unlimited transportation to any of the two places mentioned. None of our tours will ever have a price different for $110, there is no way. We do not have powder-scented toilet paper; our toilet paper is the most expensive eco friendly because, we also care about quality of it and had never power it. We do appreciated that you have mentioned the power went off twice in an hour, we feel sorry about that, that day there was a big accident in the area. Next week we will start working with solar panels. About breakfast, it is a buffet breakfast but we still make the eggs as our guest prefer in the moment, without schedule and we do mentioned it to our all guest at check in. The bathroom design was build not to have a curtain and it doesn’t get wet at all. Our beds are standard high, nothing different from any o
Other trip Apr 20, 2015
sarah
US
5.0 / 5Outstanding
"Fantastic hotel!"
We arrived late at night and someone was waiting to greet us and took us directly to our room upon arrival. There was even a welcome basket full of yummy junk food that we rapidly devoured as we were starving when we arrived. The parking lot looked pretty destitute, but it was a very short walk to the room which was amazing. The breakfast area, pool and massage area were also amazing. I couldn't be more pleased with the place, as were every other couple we met there. It's nice sometimes to stay in a small place (10 rooms) that gives you personalized service. Price was right also!.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we made a lot of changes with our breakfast and it is much better. Only at a boutique hotel you will get a personalized service. It was a pleasure to have you with us. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Apr 15, 2015
Diana
US
4.0 / 5Excellent
"beautiful setting"
Hotel was located in mountain, very well landscaped, grounds were beautiful with tropical foliage excellently maintained. Room itself was nice, spacious, clean but would be an excellent rating if the beds were better and not so hard. Also attention to some minor details (like touching up paint or fixtures in a couple areas, removing rust stains) would spruce up the rooms to refresh them and make them look a little newer. the first floor balcony areas were very well appointed with small kitchen. And I can't say enough about the service, the front desk (Juan and Krishne) went above and beyond helping us get tours accommodating our needs and budget. The room staff kept the rooms spotless and left beautiful towel decorations every day. Plus the breakfast they cooked each day was delicious and plentiful. Because of that, our stay was excellent.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Sorry you didn't comment about the bed we have some memory foam mattress for those that desire a softer bed. Now that the green season started we are working on those minor details and getting a lo t of things new. According with our guests plans, likes and preferences we feel happy making recommendations about the best tours, tour operators, restaurants and things to do in the area. Like to hear you liked our house keeping decorations at room. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Recently we made a lot of changes with our breakfast and it is much better. Hope to have you back in the future leaping into happiness!
Other trip Apr 12, 2015
Leo
US
5.0 / 5Outstanding
"Very Relaxing Environment, Great Staff"
There is honestly nothing bad to say about this hotel. It's safe, secluded (but cose to everything), comfortable, clean, and the staff are very welcoming and helpful. This is a small hotel, very fit for business, quiet family time, or couples looking to vacation, but have a quiet and relaxing place to get away from the more active areas near the beach.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. This rural area a few minutes from lots of activities, restaurants, supermarkets and beaches is perfect to relax and enjoy surrounded by nature. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Mar 29, 2015
A.
US
5.0 / 5Outstanding
"Great place to stay!"
Very nice quiet hotel with nice setting, great rooms and friendly helpful staff.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Mar 23, 2015
Scott
US
2.0 / 5Fair
"Not worth $180/night"
It's what you would expect from a $60 a night hotel. Mildew in bathroom ceiling. Mediocre breakfast again, what you would expect from a 2 star hotel.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for you opinion that is very important for us. We really are a 4 star hotel as you can see the rest of our guest reviews. About a month ago we made a lot of changes with our breakfast and we are offering a lot more, wafles every morning and an omelets station to prepare your eggs as you desire. Best regards!
Other trip Feb 27, 2015
M
US
4.0 / 5Excellent
"Nice botique hotel. Cool pool."
Staff was great. Rooms were clean. Full kitchen outside on the pool deck makes it great for families who want to cook. Pool was pretty cool.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. The outdoor kitchen is great that way the room doesn’t smell food and people can enjoy the nature while cooking and offering complementary all the basics like napkins, salt, pepper, soap makes our guest their stay easier. Hope to have you back in the future leaping into happiness! Best regards!
Other trip Feb 3, 2015
Scott
US
4.0 / 5Excellent
"A hard mountain view"
We loved everything. The service was great and friendly. The room was comfortable except the bed was way too hard, Costa Rican style.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hi! Thanks for you opinion that is very important for us! All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. We believe that service is essential for unforgotten experience leaping into happiness at Pumilio. Sorry to hear you didn’t know you can ask for a special comfort to make the bed less stiff. Hope to have you back in the future. Best regards!
1 night romance trip Jan 21, 2015
Lawrence
US
4.0 / 5Excellent
"Pura Vida Hospitality"
The owner and staff greeted us with lovely welcome drinks, smiles and the promise to go out of their way to make sure we had a great experience. Pumilio's commitment to the boutique experience was evident throughout the entire stay! Special things to note - the French Toast at breakfast was amazing and the pool is lovely.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time and special occasions. Was a pleasure to meet you and have you leaping into happiness at Pumilio. Good to hear you liked our tech toast. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
1 night trip with friends Jan 7, 2015
Travis
US
5.0 / 5Outstanding
The hotel is nice, perfect for kids, staff is very nice, bed is comfortable, sheets are a little smelly, bathroom is good size.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. I will double check the sheets since they should be clean and fresh, I really appreciate you comment. Hope to have you in the future. Best regards!
Other trip Jan 13, 2015
Marjorie
US
2.0 / 5Fair
For the amount of money we paid for a day stay, I didn't think this resort was worth it.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Sorry to hear you didn't enjoyed. Best regards!
Other trip Jan 2, 2015
Ramos
US
5.0 / 5Outstanding
"Great hotel - close to everything!"
The staff were very helpful with booking outings for my Mother in law and I at a wonderful price. Breakfast was served fresh each day and tasted delicious! The Pumilio Resort is a great family friendly hotel! We truly enjoyed our stay.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. According with their plans and their likes and preferences we feel happy making recommendations about the best tours, tour operators, restaurants and things to do in the area. Hope to have you back in the future. Best regards!
Other trip Dec 26, 2014
Sarah
US
4.0 / 5Excellent
"Convenient and comfortable place to stay near Jaco"
This is a small nice hotel, but rooms feel spacious and bright. They have lots of small details that will surprise you. No bugs, no issues. This hotel is not beachside, but its location is good enough that you can make it to the beach in 5 minutes, and there are plenty of beach options within a 30 minutes range, so you don't really need to be by the beach to enjoy it while you are there.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Our location is 4 Km away from downtown so is less than 5 minutes drive to lots of activities; restaurants, supermarkets and beaches surrounded by nature are perfect to relax and enjoy. Hope to have you back in the future. Best regards!
2 night family trip Dec 14, 2014
German
US
4.0 / 5Excellent
"Nice, small, intimate, friendly, cosy"
like the little outdoor kitchenette that was well equipped
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time, a personalized service is the best part of unforgotten experience. Hope to have you back soon for a longer stay, keep in touch. The outdoor kitchen is great that way the room doesn’t smell food and people can enjoy the nature while cooking and offering complementary all the basics like napkins, salt, pepper, soap makes our guest their stay easier. Hope to have you back in the future. Best regards!
Other trip Dec 15, 2014
CW
US
5.0 / 5Outstanding
"Thank you to Hotel Pumilio for an enjoyable visit!"
Stayed for 7 days at Hotel Pumilio and enjoyed every bit of our experience. The hotel staff was possibly the most accommodating I've ever experienced and made sure our stay was comfortable and our needs were met. Milton, Juan Diego and Adrian were all very helpful and responsive to requests. Our room was very comfortable and clean and was serviced promptly by the cleaning staff each day. The beds are a bit firmer than we expected, but nothing unreasonable. The pool area is beautiful and the grounds are well kept. We used the free daily cab ride to/from the hotel to Jaco Beach and scheduled a variety of activities through the hotel staff - all of this was very easy and accomplished in a timely manner. There are certainly more expensive establishments that could stand to learn a lot about hospitality from the Hotel Pumilio staff.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts and we agree sometimes fancy hotels don’t provide the personalized service the guest deserve. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time, a personalized service is the best part of unforgotten experience. According with their plans and their likes and preferences we feel happy making recommendations about the best tours, tour operators, restaurants and things to do in the area. Sorry to hear you didn’t know we have a special comfort to make the bed softer, remember to ask next time. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Nov 24, 2014
Jason
US
5.0 / 5Outstanding
"Amazing"
No words to describe the experience, the atencion and the customer service exceed all expectations, definitely coming back!!!
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Hope to have you back soon. Best regards!
Other trip Nov 20, 2014
Daniela
US
5.0 / 5Outstanding
"Best hotel in Costa Rica"
This was the best hotel I stayed in. I also stayed in the famed Marriott San Jose, which was also nice and posh, but Pumilio had advantage in size (smaller). Our hotel manager Juan was fluent in English. He helped us resolve anything we had problems with, and his service was very quick and attentive. In one instance, our AC remote didn't work, so he promptly delivered a new one and tested it before leaving. Separately, we ordered dinner from a local restaurant, and he took the order, plated the dinner, and delivered to our room. The property is solid. There are two pools that are well maintained with not too much chlorine. There's also a cabana that houses a massage area that I used. Overall, this was a great value at $118 during the green season.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. In our Gastronomic Adventures portfolio’s we chose the best restaurants in the area from different kind of food and have there menus, bring what our guest decide and serve it where your prefer, dinning room, terrace, balcony suite or even at the pool deck. According with their plans and their likes and preferences we feel happy making recommendations about the best tours, tour operators, restaurants and things to do in the area. Sorry about the AC issue, but glad to hear Juan solved quickly. Hope to have you in the future. Best regards!
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing!"
Best service ever, in the most comfortable little hotel
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your kindly comments. We love to make our guests very welcome from the beginning, just like when we invite to our house. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Hope to have you back in the future leaping into happiness at Pumilio! Best regards!
Other trip Nov 15, 2014
Adri
US
4.0 / 5Excellent
It was a good stay. I only have two concerns the parking and there isn't an elevator. There are few spaces and take off the car from the hotel is difficult. The property has high stairs and is mandatory an elevator.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. I agree the parking lot is not big and we want in the future to improve that part. We offer the first floor suites for those who doesn't like stairs but is not big enough to have an elevator. Hope to have you back in the future. Best regards!
Other trip Nov 3, 2014
Hugo
US
5.0 / 5Outstanding
"Better than a fancy resort."
As a builder, I couldn't help but marvel at the design of this ten room boutique hotel. All rooms have a pool, tropical flower, and mountain side view from the rear open kitchen and patio. The buffet breakfast changes daily and is ample to tide you through most of the day. All of the staff take a personal interest in you. We moved to a fancy resort for the final two days of our week long stay. I would rather have stayed at the Pumilio for the whole visit.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Our guests opinion is very important specially a builder opinion that works with design and is looking for comfort even more, thank you for your time. When we started this hotel adventure, the outside kitchens (since Costa Rica weather allows us to do it) was very important so the room doesn’t smell food and you can keep enjoying nature. For breakfast we decided not to have an schedule, guests that are going to tours frequently needs it before 7 a.m. and other want to sleep until late, we change daily because people love long stays. Usually as you mention fancy hotels don’t have the personalized service we can provide. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Hope to have you back in the future. Best regards!
Other trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
"An Enchanting Place"
This is a wonderful property. There are only 10 rooms, all with terraces, that look out onto a beautiful, lush forest. We found the view breathtaking! They provide many extras, such as, a welcome drink of wine, a basket of treats in the room and a free delivery service from local restaurants. In addition, they also provide, a free round trip daily, to the beach or local town.Each room has a full outdoor kitchenette, with all the amenities. The staff, Milton, Adrian and Juan take care of all your needs. It was an awesome experience!
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hi! Nice to hear from you it was a pleasure to meet you and your lovely family Milton, Adrian & Juan enjoyed your visit. We love to make our guests very welcome from the beginning, just like when we invite to our house All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. Since we are 4 Km away from either Jaco or Herradura offering the free transportation to Jaco or Herradura makes our location is strategically located to explore Costa Rica
3 night romance trip Oct 7, 2014
Mitch G
US
4.0 / 5Excellent
"Beautiful Property"
Hotel Pumilio was great. The property is absolutely beautiful. All of the suites have an outside area overlooking the pool with a refrigerator, toaster oven, stove top, etc. The staff was very nice and attentive. My only dislike was the breakfast. Having stayed in other hotels around Costa Rica prior to arriving at Pumilio it was hard not to compare. It didn't seem the staff in charge took much care to provide a fresh breakfast compared to the other hotels I stayed in. And there is no restaurant on site. So prepare to go out or make your own. The hotel does partner with other restaurants to deliver food to your room, but it can be pricey. So prepare accordingly. Otherwise, its a nice hotel
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thank you for your opinion that is very important for us & counts. All of our guests are always more than welcome in our Boutique hotel. We work hard to give the importance that our guests deserve, specially knowing that they are sharing with us their vacation time. We are going to double check our breakfast that is very important part of our guests experience, is one of the reasons we have it without schedule and serve at room without extra cost if the guest prefer. Lots of our guest love our Gastronomic Adventures portfolio’s we chose the best restaurants in the area from different kind of food and have there menus, bring what our guest decide and serve it where your prefer, dinning room, terrace, balcony suite or even at the pool deck. Best regards!
3 night trip Oct 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to relax and disconect"
It is the perfect combination of the hot sunny weather and beatiful green rainy forest. it is the perfect place to relax. rooms are very comfortable and the full equipment kitchen is very convenient. they also have a big grill for all guests to use when they want. the breakfast is delicious
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your opinion that is very important for us to keep improving the value to every day of our guest vacations in this hidden gem surrounded by nature but near to lots of activities and beaches. Loe to hear you really relaxed and discounted! If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
Other trip Oct 17, 2014
Vanessa
US
5.0 / 5Outstanding
"Awesome"
Great stay, beautiful, hidden gem... Staff amazing and helpful. Highly recommended
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your opinion that is very important for us to guarantee a personalized and friendly service to add value to every day of our guest vacations in this hidden gem surrounded by nature but near to lots of activities and beaches. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
1 night trip with friends Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Quiet Tropical Retreat"
Booked for one night but after seeing the property I extended my stay. Felt great just to be there. Sound of the river was great for sleeping. Very satisfied.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your opinion that is very important for us, we were glad you were able to stay longer with us and hope to have your friends and family some day an specially you. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
1 night trip Sep 2, 2014
Ron
US
5.0 / 5Outstanding
"excellent"
The Hotel was amazing , I am so humbled with the kind staff at this hotel. Everyone was a great help. The room was beautiful, very clean pool, quiet , food amazing,
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your opinion that is very important for us, we loved to have you with us and hope to see you again, we really care about every single day of our guest's vacations. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards from all of us!
1 night trip Sep 6, 2014
A Traveler
US
5.0 / 5Outstanding
"wonderful service-great hospitality"
This was such a great place to stay outside of Jaco. The room, atmosphere, and service could not be beat. When we come back to Costa Rica, we will be back here
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
We hope you can come back to Costa Rica and explore it from Pumilio, there are to many activities to do like been at home with an excellent service. Thank you so much for your nice comments, we have an strategical location on the heart of Central Pacific to explore Costa Rica like been at home! If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards from all of us! Pura Vida Costa Rica!
2 night trip Aug 30, 2014
Janice
US
5.0 / 5Outstanding
Outstanding service
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your time rating our boutique hotel that is very important to us, it is the way to keep improving our services. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
1 night trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Small Hotel."
I would definitely stay there again. It was nice, clean, only a total of 10 rooms in the place. Pool was nice and quiet. Great place to stay. DEFINITELY the best place in JACO, CR for the price and the quality. The breakfast was good every day. And it had great security. Great for families and couples just wanting to take a break from the fast pace of life. It has outdoor kitchen and a place you can grill food if you desire. Great concept! Wonderful layout and design. Thanks Staff
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your time rating our boutique hotel that is very important to us, it is the way to keep improving our services. It was very nice having you with us, enjoying every single spot and minute of your trip. We know the value of every single day of vacation and love to hear we are part of unexpected memories. We are strategically located to explore Costa Rica like been at home. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
2 night trip Jul 3, 2014
Howard
US
5.0 / 5Outstanding
"Great place to stay"
It was hard to find. Follow the directions to the butterfly farm. It is on the same road. They had A glass of wine for us when we got there. They also told us if we did not have a car they would pay for us to go to town and eat. The pool was great and we enjoyed the out door kitchen. We should have taken food with us. It was not by the ocean but the rain forest. Be sure and get the second floor
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your time rating our boutique hotel that is very important to us, it is the way to keep improving our services. Our road signals are already set up so it will be easier next time. The second floor suites are more private and have a better mountain view, the outdoors kitchen is perfect to feel in the jungle and enjoy the nature. The ocean is 3-4 minutes from the hotel and that's why we pay for the taxis to take our guest and return the the peace and nature. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
Other trip Jun 29, 2014
marla
US
5.0 / 5Outstanding
"Excellent place!"
Beautiful clean rooms, great service, loved the welcome glass of wine. Highly recommend.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hi! Hope you had a good trip back home, it was a pleasure to have you with us, hope to have you back in the future. Thanks for your opinion that is very important for us, it is the best way to keep improving our services and small hotel. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you.
2 night family trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
"Wonderful, peaceful, oasis in the jungle."
The Hotel Pumilio was an oasis in the jungle with a wonderful staff , great facilty and service beyond compare. Highly recommend !!!
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your time rating our boutique hotel that is very important to us, it is the way to keep improving our services.Hope to have your friends and family some day and specially you back in the future to explore Costa Rica like been at home. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards!
Other trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel. Peaceful and quiet"
On a nice quiet road, five minute drive to the town of Jaco. It's a great place to go if you are not interested in the night-life of downtown. Beautiful pool outside your door. There is no restaurant at the hotel but they do have a self-serve breakfast that was pretty good. The rooms are big and nice but the beds were really hard. Overall we enjoyed our stay and after looking at hotels downtown we really appreciated our choice.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your opinion that is very important for us. Our boutique hotel is perfect to leap into happiness at Pumilio nice and peaceful place off the busy Jaco downtown but lest than 4 minutes from a lot of activities, restaurantes, tours, we pay the taxi to go downtown cans come back to nature. We only serve breakfast which is included but also have the Gastronomic Adventures, the menus of different restaurantes in the area and you can order from different places and we serve it even in the dinning room or suite. We are getting some bed softeners for the people who likes softer beds, remember to ask next time. The pool surrounded by nature is amazing. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Best regards!
Other trip May 4, 2014
A Traveler
US
4.0 / 5Excellent
"Staff is very friendly"
We stayed here 1 night. Staff is super friendly and make sure you have a good stay. Hotel is a little far from the city Jaco but wasn't an issue as we had a car. Hotel is clean and rooms are fairly good. Downside is that the hotel doesn't have any restaurants although they do provide a simple breakfast buffet. Good value for money.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hope you had a good trip back home, thanks for your comment which is our way to keep improving our service, we love to be part of our guest plans and try to help with unforgotten experience. When people doesn`t have a car or even if they want to go out at night and prefer not to drive we pay a taxi to downtown both ways. With the Gastronomic Adventures we bring the best restaurants in the area so you don't lose time at a restaurant and can enjoy lunch or dinner surrounded by nature and peace. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
1 night romance trip Apr 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
Nice out of the way boutique hotel. Great staff, nice rooms, wonderful overall experience.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Hello from all the Pumilio staff we loved your visit, thanks for your comments that are very important for us, we love to know what people needs and help us much as we can during our guest vacations to be part of the plans and be sure you return home with excellent memories. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
Other trip Mar 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect getaway"
I loved this boutique hotel. Its nestled right in the middle of lush foliage which gives you a sense of tranquility from the moment you enter the property. Laura, the owner, is extremely pleasant and accommodating. The breakfast that is provided daily was great. It felt as though I was staying at a family members vacation home rather than in a hotel. I would highly recommend renting a car, as parking is free. Overall, if I ever return to Jaco beach, I would absolutely stat here again
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hello! Sorry it took me to long to answer your kindly reviews and comments, we really missed you after you left, we agree that is better staying outside the hustle and buslte of Jaco dowtown but close enough to go and enjoy. we love to take care of our guest the same way I take care of my home guests, I love to be part of the plans and help as much as we can to be part of the good traveling memories of our visitors. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Hugs from all the staff!
4 night trip Feb 11, 2014
Erika
US
4.0 / 5Excellent
"Beautiful Hotel - but no restaurant"
Beautiful modern small 10 room hotel. They serve a great cooked breakfast and have a beautiful swimming pool. Aimed more at Costa Rican families, as each room has a full kitchen and 3 beds, but no desk, table, comfortable chair or sofa. The rooms are large but strangely furnished. Since they do not have a restaurant you have to drive 15 minutes of more for dinner.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your comments that are very importat for us is the way to keep improving our hotel and service. The tiem of the year you visited us was the last weeks of school vacations in Costa Rica so we had a lot of people enjoying their vacation time, but susually specially during the week we have people all over the world. We are working on replacement some furniture very soon. We don`t have a restaurant but we do have the Gastronomic Adventures with the menu of the Pumilio's aproved places around the area and serve in the dinning room or suite without extra charge and all our guest can order from different places, hope to have you back and try that option ant most of the places are 4 minutes drive from us, if our guest prefer we pay a taxi to go dowtown both ways. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Best regards!
2 night family trip Feb 3, 2014
A Traveler
US
4.0 / 5Excellent
"Puntillo Montain & Ocean"
The service was absolutely exceptional, they could not have been better. Breakfast was ok but satisfying. Our only issue was the beds and bath. The mattresses were extremely firm and we are not use to that so our rest was not good. The bath was small but the shower was great. Otherwise, a very nice facility and private. We felt at times we had the place to ourselves. They also set up a tour for us which we really enjoyed. We did feel it was priced a little high.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Thanks for your comments that are very importat for us is the way to keep improving our hotel and service, glad you enjoyed our personalized services, soon we are having some mattesses cover for our guest who likes there bed more soft, they are on the way, next time please ask for them. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Best regards from all our team!
2 night trip Jan 29, 2014
Jim & Jeanne
US
5.0 / 5Outstanding
"Best Hotel Experience I Have Ever Had!!!!"
Hotel Pumilio surpassed all expectations. The rooms were beautifully decorated, and the beds were so comfortable! We had an outdoor patio w/ a kitchen, and plenty of room. The shower was amazing as well! Great after a hot day walking around Jaco. The pool was so relaxing and peaceful, and w/ the jungle view all around us, we felt that we were in our own private paradise. What made our experience so wonderful, was the staff. Everyone who works there is extremely friendly and no matter what request we had, large or small, they were eager to help. The experience was hands down, one of the best I have ever had. I would highly recommend this hotel. Pura Vida!!!!
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hello! Sorry it took me so long to answer your kindly reviews and comments, we really missed you after you left, and feel very proud when our guests describes our efforts on service, we work hard in all the details, we take care of our guest the same way we do when we invite them to our home and love to be part of the plans and help as much as we can to be part of the good traveling memories of our visitors. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you. Pura Vida! Best regards!
5 night trip Dec 14, 2013
Kirsten Frank & Russell Mueller
US
5.0 / 5Outstanding
"Great Place to disconnect from the world!"
Excellent attention from the staff, the friendliest place I have ever been to, they were always waiting to help. The hotel was very clean, very nice middle size pool and great place for family. They even took our meal to our terrace every day without extra charge. Only point to be better are the beds, which are a little to hard on your back. Make them softer and you will be in paradise. I will book from them in the near future, it is like your own private ranch with staff. Not to close to the beach nor the stores, but if you don't mind driving 5 minutes, you get there.
Genuine Hotels.com guest review
Response by Pumilio Mountain & Ocean Hotel
Hello! Sorry we didn`t response your kindly comments before, we changed the hotel name at the end of November, the new name is Pumilio, a lot easier to remember, we worked on the beds and by this time we have some cover to make them softer for the guest who prefer softer matresses, so next time you will be in complete paradise. Hope to have you back in the future. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know know how to find the happy in you.
2 night family trip Oct 18, 2013
Oscar
US
5.0 / 5Outstanding
"Amazing Experience"
Awesome hotel. This hotel is a hidden gem. Very small boutique hotel, with exceptional service. We were earlier than 200 PM for checkin and were allowed to check in right away. Room was big, and walking out from our room to the pool was incredible. I think we only saw two other people while at the hotel, and never at the pool, so we felt like we had the place to ourselves. Really quiet grounds as well. Highly recommend staying here for your trip to Jaco.
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Hello! At the end of last year we changed our hotel name to Hotel Pumilio and had a lot of improvements on site and specially in service. A perfect spot to explore Costa Rica like been at home. Thanks for your opinion that is very important for us. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards from Pumilio's Team!
Other trip Feb 8, 2013
Lori
US
5.0 / 5Outstanding
"Great experience"
Quiet out of the way location - beautiful setting - great staff! Loved the breakfast. Fountains in a tropical rainforest setting. Would go back!
Genuine Expedia guest review
Response by Pumilio Mountain & Ocean Hotel
Hello! At the end of last year we changed our hotel name to Hotel Pumilio and had a lot of improvements on site and specially in service. A perfect spot to explore Costa Rica like been at home. Thanks for your opinion that is very important for us. If you ever forget, or lose your happy all you have to do is come back to Pumilio. We know how to find the happy in you. Best regards from Pumilio's Team!
Other trip Jan 13, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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