"Good clean "motel""
Good clean hotel if you need a place to crash overnight in Cancun. Think Motel 6 but cleaner. Definitely don't bank on spending your whole stay there.Genuine Expedia guest review
"Gaby Suites Cancun"
Great hotel for the price well located and friendly very helpful staff.Genuine Expedia guest review
Me & My family travel alot to Cancun and every time we go in the night before our stay at the resort we stay at the Suites Gaby. The entire staff is very hlpful and answer all our questions.Genuine Expedia guest review
What a pleasant surprise. Great room, comfy bed, lovely 'raindrop' shower, all round it was ideal. Not in the hotel zone, but there are lovely little authentic restaurants nearby and a massive flea market across the road. Perfect for us and highly recommend.Genuine Hotels.com guest review
"Nice place to save money"
The people at the Hotel were very Nice to us and best of all we save lot's of money I will definitely go back and the money we saved we purchase lot's of tours and to pay @ rental car.Genuine Expedia guest review
"HOTEL LACKING SOME ESSENTIALS"
STAFF IS WONDERFUL...BUT WHY NOT HAVE A HAND RAIL TO ASSIST IN CLIMBING THE STAIRS [no elevator].ALSO ,NO ICE MACHINE, NO MICROWAVE IN HOTEL.ONLY ONE CHAIR IN ROOM.Genuine Expedia guest review
"execellent hotel for price,value,help fullstaff"
I assessed the hotel as being well kept,clean and secure.the room was spotless,shower was very good.Staff was very helpful,when i could not operate my computer from my room.They actually opened the restaurant on Sunday(normally closed) so that I could sit at a table instead of a chair in lobby.Genuine Expedia guest review
"Clean, Simple, Cheap"
We stayed here on our first night in Cancun before heading down to Playa del Carmen the next day. Abraham was a pleasant relief after trying to navigate the streets of Cancun in a rental car at night. The room was clean and the bed was comfortable. It's not the fanciest place but it's completely worth it.Genuine Expedia guest review
"Great value and location."
Hard for driver to find without exact address. Not within walking distance of ADO station, but five minute cab ride.. Close to large market (Mercado 28) with lots of moderately priced food courts. Great value. We will stay there again in two weeks.Genuine Expedia guest review
"Not comfortable and very loud."
Not comfortable and very loud you can hear everyone and everything. I rented the room for 8 days and I checked out on the 4th day to go to another hotel.Genuine Expedia guest review
"Great downtown hotel"
The hotel is located in downtown Cancun a few blocks from most things. It has a friendly staff and the room is very clean. The only negative thing for some people is its about 15 minute bus ride to beach and isn't as nice in downtown as in the hotel zone. If your looking for a budget friendly hotel and want to have a real Mexican experience than I recommend […] this hotel to you. If you want to got to beach everyday and sip margaritas poolside than I would not recommend it. Read moreGenuine Expedia guest review
"No frills winner"
Suites Gaby is a no-frills hotel. We liked the location in the heart of the city, a block from Mercado 28 (touristy shopping and restaurants) and close enough to walk to the ADO bus station and Commercial Mexicana (if you get good directions). Also, 100% Natural restaurant is just down the street. Hotel is safe, one of the fellows on the front desk […] speaks good English, and everything worked. Room fixtures are update, but there were no pictures or accessories to give the place charm. That could be changed. No kitchenette, which we would have needed if we were staying longer. Read moreGenuine Hotels.com guest review
"Good clean basic hotel"
I slept very well, and that's what hotels are for. Plus, I didn't have to pay for anything I didn't want or need.Genuine Expedia guest review
I would stay again. Safe and clean, very close to shopping and the bus station.Genuine Hotels.com guest review
"Nice clean little rooms at good price."
I stayed here for a night because I was due to check into my 5 star resort the next day. The rooms are small but perfect for a night. Probably to small to spend a whole trip there but if you are looking for a place to just crash this one is nice. The location is OK, a little sketchy for my taste, but you can catch the bus from right outside the hotel […] to visit punta cancun or walmart for 9 pesos. Read moreGenuine Hotels.com guest review
"great location for come and go"
I only stayed one night at Suites Gaby. The rooms are very nice, and very quiet to the street. but the doors to the rooms are thin. Staff were great. The location was close to everything I needed: walmart for last minute supplies, bus station for arriving from airport by ado shuttle and departing from cancun to belize, perfect. lots of pubs and bars […] and restaurants and mercado 28, a big tourist shopping center. it's all there. Read moreGenuine Hotels.com guest review
"Comfortable, clean, friendly, and safe"
Its not in the hotel zone or walking distance to the beach...but a ten minute walk gets you to frequent busses to the hotel zone night and day...only 8 pesos. About 15 min walk to ADO busses to Playa del Carmen and Tulum. Less than $5 cab fare to ferry terminal for Isla Mujeres. The hotel has wifi in the lobby, in their cafe, and it's a short distance […] to %100 Natural which has great food and free wifi. The neighborhood isn't fancy, but is friendly and safe. Hotel staff helpful with transportation. Read moreGenuine Hotels.com guest review
"Suites Gaby...Very good choice for me."
It was clean, comfortable, walking distance to restaurants and busses. The wifi worked well in the lobby. I got a good price with hotels.com and have no complaints. I felt comfortable walking to restaurants in the evening. The area is not glitzy and upscale like the hotel zone, but it does seem safe, and is very close to mercado 28. The staff were very […] helpful with everything, including taxis to the airport. I ended up extending my stay there, and took day trips to the Hotel Zone, Playa del Carmen, and other places easily accessible by bus. Read moreGenuine Hotels.com guest review
"Good value for the price but has a couple of issue"
It's pretty much like the reviews said it would be. The value for the price is very clear. The location is great - eating at Mercado 28 is inexpensive and really pretty decent quality. The R1 bus runs all the time to the beach. Next door is a beauty parlor with trained masseuses - a great deal done very professionally. I would highly recommend getting […] one (or more). Just around the corner is a gym as well. The hotel is clean and suitable. But, be warned, it can be noisy because of it's tile floors and poor sound insulation. The bed is a bit too firm, but it's not as stiff as the worst cases I've experienced. Finally, there is only one size of pillow and it's on the thick side. The morning guy at the desk was competent it seemed but not overly friendly. The late afternoon/early evening person named Paola is extremely friendly and engaging. I really enjoyed talking with her. Everybody speaks English if you require it. Read moreGenuine Expedia guest review
"Suites Gaby Cancun"
This is an economical place to stay in downtown Cancun, prices are reasonable even during the year-end holidays. Rooms are clean and location is close to Mercado 28, about 10 minutes walk to Avenida Tulum. As many reviewers mentioned before, the drawbacks are no elevator and wi-fi only in the lobby. Other than that, it was a perfect stay. Paola the […] evening receptionist was particularly nice and very helpful in answering our questions. Read moreGenuine Hotels.com guest review
"good place to stay if budget is an issue"
if you are on a budget or if you really want to be in the mexican culture this is the place to go Not fancy but very clean, friendly staffGenuine Expedia guest review
"Outstanding hotel for the price!"
This hotel is very close the market 28 and many restaurants. You walk a few blocks and catch a bus to go to the hotel zone. For the price that I paid, it is an outstading hotel . I fully recommend this hotel to anyone that wants to save money and spend that money in something else. I think the wi-fi connection is not the best, but I was able to connect […] and do whatever I needed to do online. Read moreGenuine Expedia guest review
"Ideal place to stay if you have rented a car"
Internet in rooms did not work.. parking was complimentary .. rooms decent.. helpful staffGenuine Expedia guest review
"Gaby Hotel mixed review"
Veronica at he front desk was a saint and wonderful to help us with so many things. The place was ALWAYS BEING CLEANED, and it showed. It was spotless. You could literally eat off the floors it was so clean. The drawbacks: 1. Hard bed. 2. To big / too firm of pillows. Though there were 6 they were all the same and a selection of firmness in them […] would have been appreciated. 3. Only one glass and one bottle of water. We were two in a room with 2 beds. 4. No wash cloth. The bath towels were nice and big but the one hand towel was well let's say barely okay. The absence of a wash cloth was a real drawback. 5. No place to sit. There was 1 small straight back chair at the desk cubicle, but for sitting to watch TV or read, nothing available, and though we were 2, remember this is a room that accommodates 4. 6. No ice available. When I asked for ice, I was told I could buy it at the market down the street. Had I done so, I would have had to leave the unused portion sit in the sink to melt, since there is no fridge/freezer. The desk indicated if I wanted just a cup of ice (which I did), they could perhaps get one from the restaurant when it was open, which it wasn't. It is onlu open from 7 AM to 3 PM.after 3 PM. Read moreGenuine Hotels.com guest review
"Hotel Suites Gaby-- near Mercado 28"
This is a great choice in downtown Cancun. The hotel personnel are extremely helpful, and the front-desk personnel know where everything is located in the neighborhood and the city. In the immediate area are lots of shopping opportunities, restaurants, bars, etc.---- and yet, the hotel itself is quiet and very user-friendly. The cleaning crew keep […] the rooms extremely well-maintained. I would definitely return to this hotel. Read moreGenuine Hotels.com guest review
"excellent budget hotel!"
hotel looks new and clean, staff are helpful and nice. location is convenient, very close to market 28(for buying souvenir) and three streets from ADO station. there are many good local restaurants nearby. hotel zone might be your choice if you just want to relax and stay on the beach belonging to the hotel. if you are taking tours during the day, this […] could be a very good choice. Save your money and use it on the tours! Read moreGenuine Hotels.com guest review
"Grea value in down town Cancun"
I booked this hotel for two days and extended for my rest of the vacation. I like this hotel very much. I planned to shop around in hotel zone when I arrived. I ended up to purchase a vacation club membership and moved right into a four star resort for free. Since I don't have to pay for my four star resort and this hotel is cheap, I kept my room here […] and did my shopping in down town (Market 28, Walmart and some local pubs......., they are much cheaper that hotel zone and there's locals hang around). Read moreGenuine Hotels.com guest review
"antiseptic... perfect for those who fear Mexico"
Like sleeping in a hospital shower stall, guaranteed germ-free. Ironically, although they give you a bottle of water, if you use it up they have no more at night to give or sell you, and as a single woman I didn't want to go walking alone a few blocks to buy more. Drink the local tap water in the sanitised bathroom? What an irony that would be! Couldn't […] figure out how the hotel got such high ratings, until I went to rate it...the atmosphere and niceness of the place are left out. Breakfast in their restaurant was priced at international prices, 100% non-mexican, dull and with horrible dishwater coffee. Felt very ripped off. Walked a few blocks to the market the next day and found local restaurants charging local prices for a big luscious mexican breakfast. Read moreGenuine Hotels.com guest review
Very clean and ok location. Unfavorable since ther was no internet access available in hotelGenuine Hotels.com guest review
"a good clean budget choice while in Cancun and located in downtown area"
This hotel is very good and very clean with staff who are able to communicate in Spanish and English. It is not far from the bus terminal and within walking distance of most of the downtown businesses. The area around the hotel includes some good clubs for night life as well as some excellent restaurants. For those who would like to work out there is […] a fitness center right across the street from the hotel. The rooms are immaculate however there is a couple of things that the hotel could do to improve the comfort of their guests such as provide a coffee machine and small refrigerator in their rooms. The internet is free here and is high speed so VOIP type telephone calls work just fine. There is also an out door shopping area close to the hotel where you can purchase Mexican items at reasonable prices - much lower than the Hotel Zone where the resorts are located. Good hotel and exceptionally clean , I paid mid thirties per night and it was worth every penny compared to some of the other budget hotels this one is a gem. There is only one other budget hotel that I consider better than Gaby and that is the Ambiance located near the Palace Casino and Shopping Mall. I stayed at the Gaby for several nights and was very satisfied with them and enjoyed the good food in their restaurant . Read moreGenuine Expedia guest review
"Great for anyone on a budget and/or who doesn't need to be near the beaches"
No frills, but the property is well maintained. Staff was courteous but service is strictly minimalist. Adjacent restaurant has inexpensive breakfast with decent selection. My room was spotless, including the bathroom and shower. A/C kept the room as cold as I could want, and the Internet connection was reliable.Bed was comfortable, but firm (which […] I like). Housekeeping changed the linens daily. Several decent restaurants within walking distance, as well as a couple of convenience stories. I didn't sense that the neighborhood was unsafe, and I felt comfortable walking around at night. I was not vacationing, and it wouldn't be my choice for a hotel if I were. But the value is hard to beat. Read moreGenuine Expedia guest review
I didnt expect tha it was 'really good' hotel, but it was excellent for me. It was too expensive, and not too far from the other attractions. Could go to bus terminal 7mins by walk, and infront of hotel, just infront of my face, there's the maket 28. All of facilities were almost brand new, but only one disliked couldnt use the internet in my room(2nd […] floor). However it didnt bother me. If you dont have enough money to stay five star hotel, just go to meet GABY. Read moreGenuine Expedia guest review
"very impressed with location and cleanliness"
i am 70yrs plus & this hotel is one of best i have ever stayed in. super clean, great location , excellent staff. i will always stay here in future. i love this hotel. dennis k san diegoGenuine Expedia guest review
"Basic but functional"
The Suites Gaby is lacking in frills (tile floors, no pictures on the walls, etc.) but is more than adequate for a basic place to stay when you won't be spending a lot of time in the hotel. Rooms are on the small side but very clean and equipped with a safe. The front desk staff speaks English and was very helpful with directions, finding cabs, and […] arranging tours. The surrounding neighborhood has several convenience stores, ATMs, small restaurants, etc. The walls are fairly thin, so noise may be an issue. Read moreGenuine Expedia guest review
"Great place if you are in transient"
The hotel staff were friendly. The hotel itself was clean, air conditioned and the rooms had a modern , contemporary look to them. Its a good place, not to mention a great deal, if you are just passing Cancun or if you are there for a non-vacation stay.Genuine Expedia guest review
"Not impressed at all"
I was here for a week in August ...The pictures on here show a pool and yet there is NOTHING!!! they have awkward stairs to go up to the rooms and no elevators. The restaurant is only open for breakfast and they have a terrible menu to choose from to boot. I would not stay here again!Genuine Expedia guest review
"Good and clean hotel for our needs"
It's a very simple hotel where we spent only one night, before our flight back to Paris. It is located in downtown Cancun, about 10 min of walk of restaurants and bars. The room we got was a small but very clean room, with AC. Nice shower. BUT no window (except a tiny window in the bathroom, and a window in the room that was looking at the corridor, […] so not very nice...). So I wouldn't have spent a week there, but it's sufficient for only 1 night and for a very reasonable price! Read moreGenuine Hotels.com guest review
"Suite Gaby in Cancun"
i stay there for 1 night was very sastify except desapointthing that i had read online thet they have a van who can you bring you to the airport and wen i arrive there at the front desk they said no thay don't have that but we have to use taxi for 20,00 us .So i went back to read online incase it was my mistake and yes for sure it's in the service they […] offered. That is really they only bad comment i have to say the rest was good close to everything really. Read moreGenuine Hotels.com guest review
"Excellent for the price"
We only spent one night at this hotel, we chose it b/c it was cheap and "close" to the airport and we had an early morning flight. Close means a 30 min ride, but there's really not much closer. The hotel is clean and has decent facilities, including internet access (for a fee). Room was a little hot and the AC did not really cool it, plus, the bed was […] a little uncomfortable. And there's no elevator. Otherwise a good choice, there's restaurants within walking distance and it's probably a 30 min drive to the Cancun strip. If you are looking to save some $ in Cancun, this is the place to stay. Read moreGenuine Expedia guest review
THis hotel was rated this hotel 4 stars and it was more a 2 or 3 star hotel. It is posted that shuttle service provided but had no mention of cost. Well it does cost money $400-$800 pesos. And then the place had no hot water during my stay. I had to call 5 times until they determined the next day that the hot water heater was off. OFF? I mean its a […] hotel... people take showers. TH curtains do not cover the windows to the hall way so all can look in to your room. They offer no compensation for no water. no privacy.. etc. I was very disappointed and will not trust ratings posted. Read moreGenuine Hotels.com guest review
"Clean, modern hotel....."
Clean modern hotel with all the facilities required...Close to ADO Bus station and Mercado 28. Friendly staff and great breakfast with Mexican favourites....Genuine Hotels.com guest review
"We'll be back"
HI.. we are on a limited budget and needed to be near the ADO Bus Station. This hotel was recommended by two other friends who unbeknownst to each other have also stayed at Suites Gaby. The receptionist speaks some English. She and all the staff we encountered were extremely friendly and helpful. We received a coupon for 2 drinks at the restaurant around […] the corner from the hotel. There are several restaurants to choose from and the bus station is only a 15 minute walk away. The room had a newly renovated bathroom with large shower; very comfortable bed. Despite a noisy air conditioner we had a good sleep, followed the next day by a delicious breakfast served in the main floor restaurant. We will definitely be back. Read moreGenuine Hotels.com guest review
I arrived at midnight.. dead tired after a long journey, only to be told that there was no room available. I had a CONFIRMED booking from hotels.com to show.. but they only said "some error.. bla bla".. and I had to wait there for them to transfer me to another hotel. NOT how you want to start your visit.. so I'll never book them again.Genuine Hotels.com guest review
it was ok walls are thin and other guests were pretty loud at night room was very clean and comfortable. staff was friendly.Genuine Expedia guest review
Rooms were modern and clean. Staff was friendly and helpful. Checkout is not until 1 p.m. which was helpful as we didn't leave until noon.Genuine Expedia guest review
excellent and professional and friendlyGenuine Hotels.com guest review
Staff very friendly and helpful most of the times. Close to most of the restuarants and walking distance to Walmart.Genuine Expedia guest review
"Lay Over Place to Stay"
This is a low cost hotel good if you have to stay in Cancun over night and don't want to put out a lot of money. It is a clean bed and bathroom, nothing fancy.Genuine Expedia guest review
"A nice surprise!"
This room was far nicer than we expected. The bed and pillows very very comfortable, sheets were nice. Bathroom and shower were beautiful. Free WiFi was a plus! Lots of steps. You do have to ask for hangers and a blow dryer. Great for the price. Cab to the airport was about $25.Genuine Hotels.com guest review
"Not for a family"
No microwave,fridge,coffee machine,hair dryer,bath tub & locker not working. Receptionists:one in the mng shift doesn't speak or understand English he uses google translate to communicate,eve shift girl speaks little bit but very rude; she has "NO" for everything even without understanding what was requested. Third one of night shift (23:00-7:00) speaks […] v good English and is very helpful. Manager is not supportive too. Everybody including manager but except one at night kept on lying that they don't have access to kitchen of the restaurant to heat the bottle of milk for baby.My baby kept on crying for 2 days after 3 pm till 7 am but they didn't care at all but lied again and again but they use microwave to heat their eatables. Room service doesn't clean the room if you are inside. Receptionist after 3 pm said you must go out if you want your room to be cleaned. I asked why. She replied, "I don't know but you must go out".AN EXTREMELY RUDE LADY. Locker is out of order. They even didn't say it is not working. Toilet is often dirty but room service doesn't like to come immediately to clean. Wash basin is round that spills water on the floor. I regretted staying in Hotel Suite Gaby.My vacation spoiled.Will never ever stay here again and will also not recommend this hotel to any body. Read moreGenuine Hotels.com guest review
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