"Fantastic thanksgiving getaway"
Everything was nice to meGenuine Hotels.com guest review
We were in town visiting family and enjoyed our room. The front desk was helpful and friendly and our room was great. Very clean and good breakfast.Genuine Hotels.com guest review
"Not my best getaway"
A bit disappointed this stay. I'm a Rewards member with both Hotels.com and with Marriot so I stay with them frequently. The towels were very small compared to most Marriott and the noise level was ridiculous. Other than that it was "ok".Genuine Hotels.com guest review
Centrally located to everything you could need.Genuine Hotels.com guest review
"Great value, great location"
we stayed a total of 4 nights without issue of any sort. The Hotel was very busy with several groups but we had no problems. Location is great, several restaurants, banks, gas station and even a grocery store within walking distanceGenuine Hotels.com guest review
"Great place for business or leisure"
We were staying an extra night after a trip to attend a wedding and needed a hotel near the Natural Bridge Caverns outside San Antonio, Texas. I chose this hotel, as we have stayed in Marriott hotels before. This place was very nice, clean, convenient and the staff was very friendly. I will look for other Fairfield Inn's in our future travels.Genuine Hotels.com guest review
"Will stay again"
Great stay. My mom had a problem with AC in her room one night but hotel staff was quick to move her to another room and apologized for problem with ac.Genuine Hotels.com guest review
"Repeat for sure"
Great experience. I had homework due one day while there, and the front desk was kind enough to scan it in for me, making my already busy and crazy day just that much better. Great customer service! Always was welcomed warmly and sincerely when we came in. Definitely a repeat hotel.Genuine Hotels.com guest review
"My stay at Fairfield Inn"
I enjoyed my stay at this hotel great service as soon as you walk in... Cleanliness is important to me and it meet my expectations great pool area.... To top it off great breakfast! Keep up the great service and cleanliness.Genuine Hotels.com guest review
"Just for price"
Nice and comfortable hotel, facilities, staff and clealinnes were perfect breakfast it is an oportunity area but overall is a nice place to stayGenuine Expedia guest review
"15-20 minutes from Gruene, TX"
The hotel 15 miles from Gruene Hall and the Grist Mill, clean, and compfortable. Well worth the 20 minute drive for reasonable rates.Genuine Hotels.com guest review
"Close to family"
Our first night one of our two rooms didn't have shampoo / conditioner, a small over sight but one that required a trip back to the front desk. We requested adjoining rooms but were given rooms three floors apart. We asked again on Sunday, after check out / before check in, if we could move closer. At least to the same floor for our second night. Our […] request was again denied. I travel about 40-50 nights per year for business, this wasn't a cheep hotel. The rooms weren't great. The service wasn't at all to Marriott's standards. Read moreGenuine Hotels.com guest review
The hotel was fine but was not anything special. There are a lot of surrounding restaurants and about 30 mins away from Schlitterbahn.Genuine Hotels.com guest review
Our stay was good. The staff was very friendly and the room was comfortable. The breakfast area could be larger. We had to stand up to eat both days we were there. The fact that it is right off the freeway made it easy to get around.Genuine Hotels.com guest review
"Convenient to local attractions"
Older hotel showing some wear and tear. Unfortunately when we stayed there there was a large group staying resulting in breakfast room being overfilled and rooms being cleaned late in the day.Genuine Hotels.com guest review
My boys and I stayed there during 3 days on the river in New Braunfels. Hotel just a short distance away. Rates were half the price of those near the River. Access to freeway made it very convenient. Great location, plenty of choices to grab a quick bite to eat within walking distance. HEB and Walmart are across the street.Genuine Hotels.com guest review
The staff was VERY friendly and courteous. Breakfast was delicious & fully stocked. I definitely recommend it.Genuine Expedia guest review
The hotel staff were very friendly and accommodating. We have a family of 5 and our room fit all 5 of us comfortably. Free breakfast had a good selection and the food was fresh. I will definitely consider staying at this hotel again for future trips to the area.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott San Antonio NE/ Schertz Thank you so much for your recent review of the Fairfield Inn and Suites Schertz. The information you provided about the hotel is great to all future travelers that visit the Schertz area. We hope you enjoyed your time here in Schertz and at our hotel. We look forward to your next visit.
"Hotel was cool"
The staff was fairly nice and made my stay completely the way I wanted it to be.Genuine Expedia guest review
"Not for Business"
We like this hotel; we've stayed here a couple times traveling I-35 to/from Dallas. The room/parking/breakfast/fitness room are fine. The thing is, do NOT count on using this hotel if you really need to use their Internet connectivity. The free service is about the slowest I've seen since dial-up modems. We first thought maybe it was just our room location […] with the wi-fi. So, I tried using the business center computers. Simply couldn't get anything done. Ended up using my iPhone's 4G. Infinitely faster than the hotel. Read moreGenuine Hotels.com guest review
AWESOMEGenuine Hotels.com guest review
"nice suite for the price"
Travelling with 3 kids that are getting older and need room to sleep can be challenging. That is why we like to stay at Fairfield Inn & Suites. It is nice to have 2 TVs in the room so the grown ups can have one and the kids the other. The fold out couch was however so uncomfortable that my daughter opted to just sleep on the couch without folding it […] out. The price is very reasonable for the space you get. The breakfast bar was excellent. The hotel staff friendly and quick to acknowledge you and ask if you needed anything. Thanks for a great stay! Read moreGenuine Hotels.com guest review
The fair field inn was as great as expected. not knowing the area for our trip. We found the location was the best. we would stay there again if we travel to the area.Genuine Hotels.com guest review
Perfect location for what I needed. The woman at the front desk in the mornings of my second and 4 day stay was precessional, accommodating, and the sweetest ever! I loved my stay and would go again!Genuine Expedia guest review
Room was adequate for price, stay was excellent!Genuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
The only reason I would not stay here again is that they didn't tell me which one to choice on WiFi and I was charged 6.95 for it. I happen to be downstairs waiting on family and overheard a clerk tell a customer and realized that I had picked the wrong one. When I asked about it they told me they couldn't do anything. ughGenuine Hotels.com guest review
"Just for a wedding weekend"
the hotel was decent for the area of town. It was a quick weekend trip for a wedding so nothing to complain about. Our room was cleaned, only issue was our room was very close to the elevator and all noises were heard at all times. My in-laws also stayed here but their room didnt have a fridge or microwave and their room wasn't ever cleaned during our […] visit. Read moreGenuine Hotels.com guest review
Hotel offered a great free breakfast and a wonderful jacuzzi outside. There's also a lot of options for resturauants surrounding this location.Genuine Hotels.com guest review
I travel a lot so I stay in all kinds of hotels. This one was wonderful. Staff was great, room was also great, and it was located in a awesome place. I definitely will stay there again if given the chance. :)Genuine Hotels.com guest review
"In San Antonio to celebrate our Aunts 100 birthday"
On our billing left under to the door mentioned "As rewards Member you could have earned points toward dream vacation." We were at this hotel for 5 days, and asked if we could sign up. Whatever the desk clerk needed, he said was in his managers locked desk drawer. His Mgr. was coming in an hour and he would not close our room account and when his mgr […] came in do what he had to do, then send to by email credit for the 5 days towards promotion. then check us out. We never received any email. Upset these 5 days spent at Marriott are now gone. We were planning spending days in PBI Marriott Resident Inn & Beach near Delray, Florida in May. awe may choose to go somewhere else. Also planning fall trip to Niagara Falls, New York City & DC. Read moreGenuine Hotels.com guest review
"Cheaper San Antonio Option"
If you don't mind the 20 minute drive, this is a great option for the Riverwalk/Alamo area. We parked under the Highway 37 bridge at Houston Street for $2.50/day and just a 10 minute walk to the Riverwalk. We thoroughly enjoyed our stay at more than 50% off the "on the Riverwalk" Hotels. Another nice feature, was the variety to the hot options on the […] breakfast buffet. 1st day we had scrambled eggs and sausage links. The 2nd day we were offered refried beans and chorizo & egg to make breakfast tacos. Of course you have the standard self-made waffles, oatmeal, cereal, yogurt, breads, fruit, etc. Read moreGenuine Hotels.com guest review
"i would stay there again!"
We stayed at this hotel and everything was great. Great friendly service and the room was nice and bigger than other hotels i stayed at. Breakfast was good. there is an ihop within walking distance if hotel food is not your thing. there are places very close to eat at there is a walmart across the highway and easy to get to and a lot of stores around. […] easy access to highway. also a grocery store within walking distance. the only bad thing i can say is maybe vaccuum the elevator. i saw a few little things on the elevator floor. other than that i would stay again. also very quiet too! Read moreGenuine Hotels.com guest review
"Quiet room, great stay"
Great room, first floor. Worried when they said they were float to full about noise...it was mouse passing gas quiet. 3rd stay at this hotel...can't wait to make it a 4th. Close to SA with out being to close. There is a full service grocery across the street. Only 15 min from the San Marcos outlet mall, only30 min from CabellasGenuine Hotels.com guest review
"Last minute booking"
My husband and I made a last minute decision to stay an extra night in the New Braunfels/San Antonio area. It was Spring Break, and many hotels were full. We were lucky enough to find a room at the Fairfield Inn, and our stay was great! The hotel clerk was a very welcoming young man who was helpful, courteous, and friendly. We enjoyed our stay more […] because of the care he took to make us comfortable and welcome. Read moreGenuine Expedia guest review
Looked at guest comments before booking this hotel for a short weekend getaway and I was not disappointed. We had a nice clean room with HD tv, relaxing night's sleep and a good breakfast. Also relatively close to restaurants. It served our needs perfectly. Closer to Austin where we were going the next day.Genuine Hotels.com guest review
"Excellent hotel for a friends retirement"
I really enjoyed my stay...the beds were comfortable and the staff was excellent. As we all know we can't travel with many things like toothpaste and other things. The staff had it on hand and were always willing to help with directions by printing out them from the computer and assisting in anyway possible. I would recommend this hotel as it is also […] just right across from Billy's BBQ one of the best BBQ's places in SA.Close to Randolph AFB about 3 miles and just down the street. Worked out great for everything I needed. Thanks for the great stay. cheers, sh Read moreGenuine Expedia guest review
Guest services was outstanding. Gentlemen helped us find things to do and also went out his way to and made the Texas shaped waffle for breakfast.Genuine Hotels.com guest review
everything was going ok until we folded out the hideaway bed for my son.it looked like someone had peed all over it.other than that the stay was greatGenuine Hotels.com guest review
"Good comfortable hotel"
The room was clean and comfortable. The desk staff were friendly and helpful. The bed was comfortable and the free wi-fi worked very well. I wish the room had a microwave & mini fridge but that was no big deal.Genuine Expedia guest review
Was charged 20.00 for so called incidentals. We did not use any incidentals. Won't stay there againGenuine Hotels.com guest review
This was a great hotel. My room was exceptionally clean. The elevators - not so much. The elevator carpet was very soiled and bottoms looked very grimy.Genuine Hotels.com guest review
"Nice Hotel Room and Service"
The hotel was very clean and comfortable. I would stay there again.Genuine Hotels.com guest review
"Electrical issues, but great location"
Coffee maker overloaded the electrical circuit. Took two tries for reset. And thermostat seemed off as it took setting it to 80 to warm the room.Genuine Hotels.com guest review
This was a good value and I would stay here again. Hotel staff were very polite.Genuine Hotels.com guest review
"Good to very good"
Would all be great but both beds had a hump in the middle which felt like I was sleeping on a rail. All good but thatGenuine Expedia guest review
This hotel was pleasantly close to Schlitterbahn in New Braunfels and Gruene (which was the purpose of our trip). The grounds are charming, and the room was very clean and comfortable. The staff member that checked us in was even so kind to ring our room to make sure that we had everything we needed. This hotel was very quiet... apparantly, there was […] a family with young children across the hall from us. I never heard any of their goings-on until they were leaving, and I happened to be standing close to the door. We would definitely stay here again. Read moreGenuine Expedia guest review
"Super Clean and friendly"
We loved this hotel. Very clean, beds were soft, and the pool was nice. We had 2 kids with us and they loved it as well. The complimentary breakfast was good and had the seating area set up where it wasn't right on top of the food area. Very pleased and would recommend this to anyone. Will stay again.Genuine Hotels.com guest review
"Hotel stay while traveling between SA and NB"
This was a hotel stay between Six Flags and Comal River, the 2 things we did while there. We shared room with another couple who was my cousin. The room was nice and comfortable. The bathroom was a decent size. When I asked for new towels, the front desk brought them within 2 minutes. The pool was nice and so was the jacuzzi. Breakfast was good, although […] there was a lot of people eating, the kitchen staff would make sure there was always food available for more people. I would definitely stay at this hotel when I go back to San Antonio. Read moreGenuine Expedia guest review
2 mornings with 2 different breakfast items. I don't like the 2nd breakfast. It's better to combine items into 1 breakfast, then the next morning with exactly the same items than yesterday will be OK. This give more choice for the guests each morning.Genuine Hotels.com guest review
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