"Nice hotel, close to LP Field & places to eat."
Was in Nashville for the pre-season football game (Packers vs Titans). LP Field & places to eat were in walking distance from the hotel. Staff was friendly & helpful. Would return back!Genuine Expedia guest review
We enjoyed our stay at the Indigo. Clean rooms, friendly service, great location.Genuine Hotels.com guest review
Response by Hotel Indigo Nashville Hello Ericka, thank you for the great review! I am thrilled you enjoyed your stay with us. We are certainly looking forward to seeing you the next time you visit Nashville. Safe travels!
"Decent location, bad hotel!"
Location was great! 2 or 3 blocks from Broadway. The hotel room sucked horribly! We were on the 14th floor so the view was good, but we had virtually no air conditioning. The temperature was 75 when we arrived in the room so we set the thermostat to 68 and left to spend a while on the town. When we returned several hours later, the temperature in the […] room had risen to 76! It was miserable! On top of that, instead of clean drinking glasses being left out, (as would be expected from most any hotel) all the glassware was eventually found in the dishwasher. I expected so much more from an establishment that charges nearly $300 a night for a room. At that price, breakfast should be included instead of an additional charge of $20. We were thoroughly disappointed and will stay at the Omni Hotel next time we visit Nashville and get a better room for a better price. Read moreGenuine Hotels.com guest review
Great hotel. Staff takes care of problems quickly. Very helpful. Forgot to leave towels one day. Breakfast buffet needs more attention to food quality being left too long and over cooking. Also kept having breaker probs must fix. Life music in mornings while dining excellent !! Room air was a challenge we never could regulate ether too cold or warm. […] Goldilocks wouldn't survive. Room out side had a roar from an exhaust fan ever 10 min. Needs to be address a more sinsative person would be asking to move. The people made the difference . Like their attitude and will stay at indigo again in Nashville and other locations . Their people make the difference overlooking any issues. Also they got us last reservations at one of the spurns best restaurants. Like I said the people make the difference . Read moreGenuine Hotels.com guest review
"Great Location, Good Hotel"
Walking distance to Broadway and all of the major attractions. Staff was moderately friendly, nothing overwhelming. The downside is that it is in the business district so a lot of things in the area are closed on the weekend, but the upside is that it is a quiet hotel away from the hustle and bustle of Broadway 3 blocks away.Genuine Hotels.com guest review
After driving for 9 hours, my husband and I were exhausted and just wanted to clean up in a nice, fresh room. Our reservation somehow got lost--thank goodness I had supporting e-mails. Although they didn't have the room that we were intending on staying, they were gracious and upgraded us and it was absolutely beautiful. No noise during the evenings […] as in most hotels from slamming doors and noisy tenants. It was absolutely perfect and we will be back. The staff was extremely pleasant and helpful. Read moreGenuine Expedia guest review
"Good Location, Comfortable Rooms, Friendly Service"
The Hotel Indigo is the result of a gut renovation of an old building in Downtown Nashville and they've done a good job with it. It is well located a close walk to many of the City's major attractions: Music City Center, Ryman Auditorium, etc. Note, you should rent a car in Nashville because some of its nicer areas e.g. Germantown, Music Row, Grand […] Ole Opry, etc. are not close by. Parking at the hotel is VERY convenient and cheap.The only problem I had with my room was that it wasn't as clean as I would have liked. Read moreGenuine Hotels.com guest review
Response by Hotel Indigo Nashville Greetings Bill, from Hotel Indigo Nashville. I am so pleased to hear you had a wonderful stay with us while in town. I couldn't agree with you more regarding our location, we have so many quintessential Nashville landmarks within walking distance. Thank you for choosing to stay with us! Safe travels!
We didn't get the room we reserved. The hotel didn't change it for us nor were we compensated for our inconvenience in any way. We were not instructed on how to use the room key with the elevator so we could get off on the floor our room was on. It was the most miserable experience I have ever had with ANY hotel.Genuine Expedia guest review
My main complaint is the disgusting pigeon excrement ALL OVER the windows and window sills! Although we had a nice view, this made it impossible to enjoy....it was absolutely disgusting! Not sure there's a whole lot they can do about it but it's still really gross! Very friendly staff, though!Genuine Hotels.com guest review
"Pleasant place to stay."
The hotel is conveniently located and the staff is very attentive and pleasant. I would stay there again.Genuine Expedia guest review
Spent most of a week at the Hotel Indigo! Can not say enough about the hotel- easy walking distance to 2nd Ave and Broadway. Walked to the Ryman for a show. Breakfast was great- including the service. Front desk staff helpful and always polite and nice. Room was kept very clean, amenities were superior quality. We will be back, soon- I hope!Genuine Hotels.com guest review
"pretty good all the way around"
huge shower w/great water pressure (though it didn't have a door, so water got everywhere and soaked the towels. the air never got cold enough (dropped it to 65, it only cooled to 71 - in July) - super comfortable bed with a metric ton of pillows, large TV, lots of room to spread out. end room so it was very quiet. the pastries and lemonade upon check-out […] helped with my low blood sugar instead of having to wait another >15 minutes to go somewhere and get breakfast. Read moreGenuine Hotels.com guest review
What a great unique hotel experience! Clean crisp room with a great view! Room was just a bit small for a king size bed but overall we managed! Staff was incredibly friendly and engaging. Would highly recommend!Genuine Expedia guest review
Friendly staff, nice rooms and great entertainment in the ba!Genuine Expedia guest review
Great hotelGenuine Hotels.com guest review
"Great location and super friendly staff"
We stayed 2 nights & 2 days during the 4th of July festivities in downtown Nashville. We did have breakfast in the restaurant and it was very good. Also enjoyed the music in the restaurant.Genuine Expedia guest review
This was our first stay at the Indigo. We travel to Nashvile every two years to enjoy the music. We have stayed at four of the nationally recognized brand hotels. We will never stay anywhere but the Indigo again. The staff was outstanding. Personalized friendly service and very knowledgeable about the local food and music scene. The hotel is a rehabbed […] older building that was nicely done to provide interesting space rather than the sterile atmosphere of the national brand hotels. Rooms were of adequate size and a little funky as in a " W " hotel. After returning from long days along Broadway, you can relax to live local artists entertaining in the lounge. Very comfortable and very well done. Read moreGenuine Expedia guest review
Great hotel in a great location. If we get back to Nashville we are definitely staying there again.Genuine Hotels.com guest review
It was advertised as a luxury hotel. It is notGenuine Hotels.com guest review
Love the hotel. The only negative thing I have to say is we could hear all of the doors closing. Kind of annoying after a long night of partying.Genuine Hotels.com guest review
"Boutique downtown hotel"
We had a wonderful stay at Hotel Indigo. The staff is amazing and helped us get used to the area as soon as we arrived. Every amenity is available. The building is very European, and we loved having live music in the bar/dining area/lobby shared space.Genuine Expedia guest review
We, two adults and two dogs, came into N'ville from a cabin stay in Pigeon Forge and were quite pleased with the dog friendly hotel staff and the beautiful hotel and room we found waiting for us. Every staff member we encountered was pleasant and courteous and offered a smile and a kind word. THIS is customer service.Genuine Hotels.com guest review
Nice hotel. A little bit of the hip vibe but not too much. Staff were helpful, rooms were a good size. I would only suggest bathrobes in the room (a la Kimpton which this hotel is like) and coffee in the lobby in the am (my pet amenity).Genuine Hotels.com guest review
hotel staff was very, very nice. there was a little bit of building rehab going on on the one side of the building which was a little loud at times but not bothersome enough to complain about it and it was only during day. room was clean, pretty, food was good, location is perfect for anything downtown, and price wasn't too different from all other […] hotels in the areas. also free wifi, decent gym, and comfortable bed. i would definitely stay again. Read moreGenuine Hotels.com guest review
"Qualified and Competent Managers needed at Indigo"
Rooms were not cleaned properly on second day. Wrappers left on floor, dirty empty glasses left on counter, bathroom towels left on bed. Management was not responsive.Genuine Expedia guest review
"Excellent Staff & Location. We will return."
We were so happy to find a hotel in downtown Nashville that accepted our dog. We won't travel without her so sometimes we must sacrifice luxury for just clean & friendly, which we are willing to do. This was such a wonderful trip though. Hotel staff could not have been more welcoming and helpful. There is a beautiful park to walk her in, a block across […] the street. It's 2 blocks from the riverfront, which is beautiful as well. If you are a responsible dog owner who has been pining to visit Nashville's "music district" and you have a well behaved dog who travels well, this is an awesome place to stay. Painter's Alley was one block behind our hotel...that's an experience! You are 3 blocks from Broadway where it's all happening. Restaurants are abundant and good...go to Pucketts for breakfast! The location of this hotel and the warm welcome you get from the staff is top notch! We WILL return! Read moreGenuine Expedia guest review
"Nice hotel. Close to all the action on Broadway."
Great hotel. Great staff. 2 blocks from all the action on Broadway. Very pleased overall with our stay. Highly recommended!Genuine Expedia guest review
Enjoyed the hotel stay and the ability to walk to various sites. We easily took the bus to Pancake Pantry which was great. We loved the Cheekwood Gardens, but it's best t o have a car to get there.Genuine Expedia guest review
Great boutique hotel in a fun neighborhood and walking distance to Broadway. The restaurant at the hotel has great live music at night and the food was amazing. Breakfast was delicious. The staff were very helpful and knowledgeable. Would highly recommend.Genuine Hotels.com guest review
"Great location, annoying house keeping"
I give the place very high marks across the board. The only thing I didn't like about my stay was the incessant hectoring and pestering by the cleaning staff to try and annoy you into leaving before check-out. If check out is 11 AM, don't send people by a guest room 3 times before 10:00.Genuine Hotels.com guest review
There was absolutely nothing I did not like about this hotel. The service was great! Compared to some of the larger hotels in the area, I found the Hotel Indigo to be a unique, refreshing change. I will definitely stay there again.Genuine Hotels.com guest review
My main complaint is that there were ants in the room, even though I brought no food into the room. Otherwise, was nice, clean, decently appointed. No fridge in room is a drawback. Bath/shower above average. No complementary coffee in lobby in a.m.Genuine Hotels.com guest review
Trendy, great location, great staff. We enjoyed our stay.Genuine Expedia guest review
"Great location and very friendly helpful staff."
Room was nice, very clean. This was a very old building and they did a good job making it a hotel. Would have liked double sinks in bathroom but overall everything was great. Only 2 blocks to Broadway where all the honky tonks are. Felt very safe walking the area late at night.Genuine Hotels.com guest review
"Nice hotel in downtown Nashville"
My wife and I decided at the last minute to visit Nashville. We have an Indigo property in our city so we decided to stay there in Nashville. We wanted to see the show at the Grand Ole Opry but hadn't been able to purchase them from the Opry website due to the last minute decision to go. We called to make our reservation and asked if they could help […] and they were able to assist us in purchasing tickets. When we arrived at the hotel we were warmly greeted by everyone from the Valet parking attendant to the front desk. When seeking help purchasing tickets to the Opry my wife mentioned we were celebrating our anniversary and we were surprised with a bottle of Prosecco in our room, nice touch! The staff was friendly and quick to recommend local points of interest and restaurants. Our room was nice and had a view of the cityscape. We will be staying at the Hotel Indigo on our next visit! Read moreGenuine Expedia guest review
"We'll be back"
We had a wonderful three-night stay and can't wait to return. The only glitch -- and it is one of those unavoidable things in the business -- was that one of the two elevators to our floor was down periodically over the long weekend for repairs. It made for some longer (5 minutes) elevator waits. But that's a pretty minor gripe. Everything else, starting […] with the staff to the accommodations to the foot, was top-notch. Highly recommended. Oh, good location too. Read moreGenuine Expedia guest review
"Nice hotel, close to downtown, in walking distance"
The hotel staff was extremely helpful in guiding us to good local restaurants. It was also very nice to in the morning and evening to sit in the lounge and listen to live music.Genuine Expedia guest review
Room was lovely, spacious and quiet. Staff was helpful and welcoming. Conveniently located - 5 min walk to Broadway with live music until the wee hours. Also very close to the Ryman, the Country Music Hall of Fame and the Johnny Cash Museum (10 min walk). Grand Old Opry was a 15 min drive. Five stars all around.Genuine Hotels.com guest review
"Great unique hotel in a great location!"
Honestly, I can't really think of anything negative to say. We had a great experience. The hotel is old, but beautifully remodeled with unique, modern finishes. Staff was great and everything was very clean. Bar with live music in the lobby tops it all off. Would definitely stay there again.Genuine Hotels.com guest review
"Great downtown hotel."
Hotel was close to downtown activities. We walked to the hall of fame and broadway. Staff was very helpful and friendly. We had only one breakfast at the hotel which was ok. Our room was comfortable and we slept fine. Our first time in Nashville and we loved it.Genuine Hotels.com guest review
Location was okay, about a $10 cab ride to the locations I needed to go. Not much to the hotel considering the extravagant price and I expected much more. Looking back on it, I would have much rather stayed at the Gaylord Opryland and saved some money on the rate, even though I'd have to pay a little more to get to the downtown area.Genuine Hotels.com guest review
"Great location, good food, enjoy the music"
Requested 2 Queen beds upon reservation. Unable to provide for my 16 year old son and me(mom). No bed clean up or bathroom clean up. We did not request new linens, but would have appreciated basic clean up. Sounds critical, but really enjoyed our time at Hotel Indigo and Nashville.Genuine Expedia guest review
Great Hotel! Enjoyed the music in the evening and Mandy Cooke soulful voice during breakfast on Saturday and Sunday. The hotel was close enough to great music venues and restaurants but slightly off the beaten bath so it was peaceful. Especially enjoyed those delicious cookies to take the edge of my sweet tooth. The staff was so helpful and knowledgeable. […] They always accommodated my requests for directions, restaurant suggestions, and great bars. Read moreGenuine Expedia guest review
"Nashville Downtown Touring"
The hotel was easy to locate so we arrived in time for the 3:00 check in. Our room wasn't ready so we were put in queue. It wasn't the best way to begin our stay. We enjoyed our music city experience. The hotel was located within walking distance to the Ryman, Broadway and the Country Music Hall of Fame. My biggest disappointment was that when booking […] the hotel, the "deal breaker" between other established hotels was that the Indigo included FREE Valet parking. When we arrived it was posted, parking $22.00. I informed the front desk that we had booked under the assumption that parking would be provided. I had "paid in full" but the receipt did not show "parking" so I was charged. The wifi WAS free and easy to access. We couldn't locate the hairdryer and the staff was quick to bring one to the room. The dryer was in a black bag under the contemporary sink making it difficult to spot, especially when you are accustomed to them being mounted to the wall. The bathroom was really nice and the shower was nice and hot. I would stay here again if the discount was significant enough to warrant not staying in the hotels a bit closer to the tourist areas. Read moreGenuine Expedia guest review
"good downtown/District location"
very good would stay againGenuine Hotels.com guest review
Staff was very friendly. Older hotel, but clean enough. Elevators had a weird smell.Genuine Hotels.com guest review
"conveniently located; good quality"
Nice hotel, with the added bonus of live music most nights in the bar. It makes for a noisy lounge area, so if you like quiet, this may not be the place for you. I personally enjoyed the music and the refreshments at the bar. The room was comfortable and nicely appointed.Genuine Hotels.com guest review
"Billing error caused 4 star rating"
The only complaint I had was related to billing, specifically I had to request credit for two nights valet parking at $22 per night ($48 total including taxes) when I didn't even have a car. I had been so pleased to that point I would not have noticed had not my daughter checked every line item billed. We were thrilled with everything else.Genuine Expedia guest review
Upon arrival, air-conditioning was not working, called front desk a nd a serviceman had the problem solved within minutes.Genuine Hotels.com guest review
"Clean and new"
The hotel and room were newly renovated, very modern in design, and very clean. What I wasn't expecting was that the hotel had no common space downstairs ( it is just a lobby of a high-rise building.). The hotel is 5 floors of the 14 story building, so there is really no ambience. It seemed chilly and sterile. The lighting was low and the decorating […] is dark and formal. The staff was very kind and welcoming, so we really couldn't complain about anything in particular; I was just expecting a place that was more bright, cheerful, open and relaxed. Read moreGenuine Expedia guest review
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