Such a neat, interesting, fun place to stay!Genuine Hotels.com guest review
"Good hotel- just needs attention to details."
This hotel has a LOT of potential - great location, cool décor but they have not paid attention to the finer details. They should make repairs to things like the broken ceiling tiles and broken light fixtures. They should pick up dirty room service dishes promptly. They should make sure things are in working order in the rooms (our companions had a […] broken tv for 2 days). The front desk did not respond promptly to requests as they should and our bill was incorrect the first time around. But I would stay there again - it was a good location near Broadway and a cooler atmosphere than most the big chain hotels. Read moreGenuine Expedia guest review
"Convenient, trendy, hotel to meet your needs"
I was please with the look and feel of the hotel overall. Staff was good. Room service stated it was available until 10 however calls after 9:15 went unanswered or to a busy signal over and over. Staff was very accommodating and the hotel itself is positioned nicely to enjoy everything downtown Nashville has to offer.Genuine Hotels.com guest review
Location downtown is close to bars/shopping. Trendy upgrades seen throughout. Bed is comfortable. Self parking is $16/day, heads up.Genuine Hotels.com guest review
The hotel experienced some maintenance problems due to a rowdy guest, so the air conditioning and power were not working properly, and several rooms (including the fitness center) were blocked off. However, the staff was pleasant and very accommodating.Genuine Expedia guest review
The room was fine and the bed very comfortable - but the food and even the coffee in the restaurant was awful.Genuine Hotels.com guest review
Great stay, staff friendly. Walkable to all sights and sounds of Nashville.Genuine Expedia guest review
Great timeGenuine Hotels.com guest review
There were hairs in the bed. There was an earring on the floor which almost pierced my foot. The room temperature would get very hot then the air conditioner would turn on very loudly, waking us up, and then would turn off and then the cycle would continue. The TV worked only sporadically. There were hardly any room amenities.Genuine Hotels.com guest review
"Nice hotel, great downtown location"
The location of the hotel was great, the rooms were nice, and the freshly baked chocolate chip cookies were incredibly tasty. We were initially placed in a room where we could hear every word of our neighbor's conversation. When we called, they were very accommodating and quickly moved us to another room. Staying in our original room would have been […] pretty bad, so this could be a serious problem if the hotel was more fully booked. Read moreGenuine Hotels.com guest review
"close to everything"
bathroom floors were dirty & had hair on the floor. coffee maker & cups were very sticky & not clean at all!! shower leaked all over the floor it was soaking wet had to use all our towels to cover the floor.Genuine Expedia guest review
"Poor housekeeping here"
I was not happy that the room cleaner stole my money while I was out of the room one afternoon. It was only a bunch of coins that I had on a desk, but it should not have happened. When I told the desk clerk up front as I was checking out, all she could come up with is "I'm sorry". They also did a poor job on cleaning the room everyday. The bed was only […] half made, the ice bucket was never changed and trash cans were not emptied. Read moreGenuine Expedia guest review
"Perfect hotel for enjoying Nashville"
People are friendly and 100% committed to making your stay a successGenuine Expedia guest review
When we first arrived at 9pm the valet was great! The front desk was under staffed, the one attendant was on the phone and there was one customer waiting, after a couple of minutes another attendant came to the counter and was very friendly and helpful. We got to our room and it was 58 degrees, we were tired and hungry, so we turn the control to 72 […] and left to get some dinner. About 2 hours later we came back to a still freezing room and had to call the front desk to send someone to fix it. So at 11pm on our anniversary we had a matainance man visiting for 20-30min, but he was able to get the heat working. Unfortunately because of the very drastic change in temperature the whole room was covered in moisture for about 45 minutes, making the floor very slippery. The bed was very comfortable and the shower was great!!! The next morning there was no shampoo or conditioner, so again I called the front desk, they sent it right away, but the woman who came to the door was rude. We enjoyed a great day in Nashville, and came back to our room to clean up and change for dinner. The room had been cleaned, but the shampoo, conditioner, etc. had not been replaced so we had to just use what was left for our showers the next day; also the bathroom floor was dirtier than it was when we left, like the mop used on it was dirty and hair had been left behind. Overall we are very unhappy with the Indigo Hotel and plan to stay somewhere else next time we go to Nashville! Read moreGenuine Expedia guest review
"Cross country stay"
We stayed at several hotels across the country the week we styed at hotel indigo. Our favorite above all was the hotel indigo, it was within walking distance to downtown Nashville, the valet service was excellent and the rest of the staff were so nice. The rooms were very nice in a hip, cool way. The live music in the bar added an excellent touch.Genuine Hotels.com guest review
i enjoyed the new indigo. i had stayed at the other one on west end a few times and really enjoyed that. it was close to vanderbilt where my daughter was in school. the atmosphere of the new indigo was really nice and i like that you could get an actual real breakfast.Genuine Hotels.com guest review
I loved this hotel. Our service was exceptional. I thought the price was a little high but we were there during Rock & Roll Marathon weekend & the rates are high all downtown this particular weekend. I will definetly stay there again!Genuine Hotels.com guest review
"Good renovation & great service"
We stayed just one night in a large bright corner room, but we were very fortunate that it was "re-launch" night just after new owners renovated this historic hotel. So we enjoyed cocktails & finger foods, plus got to chat with the owners and management. As you would expect the staff were all on "best behaviour".. ALL staff from check in onwards were […] superb! Our room was "modern Spartan" ... clean but "functionalist minimal" .. some will love it ... others will appreciate a warmer more traditional tone (but that's not what this hotel is seeking). Very close to all the music action (5-10 mins walk). I would definitely return! Read moreGenuine Hotels.com guest review
"Great hotel, great city, great trip!"
We had so much fun! The hotel was cool, clean and comfy! My only negative comments was about hotel security. I was with my husband so I felt safe, but if I was traveling alone I would have been more concerned. Please implement key card requirement for the exterior and/or elevator.Genuine Hotels.com guest review
"Cute room. Way over priced though."
The ipod dock didn't fit a standard apple ipod! Everyone we spoke to employed by the hotel seemed baffled by this. An ipod seems important in MUSIC city! Impossible to program the alarm clock. Requested late check out and the maid started knocking more than an hour before that! She wouldn't go away until I opened the door and SPOKE with her! Other than […] that, everyone was friendly and courteous, especially the doormen. The room was WAY over priced. Read moreGenuine Expedia guest review
We will stay at this hotel again. The staff was the BEST!!!! They made sure we had everything we needed and more.Genuine Hotels.com guest review
Everything was perfect, staff is amazing, food was way above typical hotel restaurant food, live music is lobby was great. Door guys super friendly and helpful and walking distance to great bars and nightlife.Genuine Hotels.com guest review
The hotel is in a nice location. Very walkable. The cleanliness was ok. The floors in the room are hardwood and it showed a lot of dusk, which just made the overall feeling not as clean as I would have liked. There was garbage in the hall (beer bottles left on tables) that were not picked up for over 8 hours. Again, not a major issue, but just not as […] clean as I would have hoped as this seemed to happen every day. Some of the staff was great. The guys that handled the cars and bags were great. The front desk staff was hit-or-miss depending on who was up there. The maid service staff was not friendly and the restarant staff was pleasant, but often seemed overwhelmed. All of these issues were not major problems, but just little things. I have stayed at Indigo hotels in the past, and their service has always been excellent. Read moreGenuine Expedia guest review
Not as convenient as I would have liked. Definitely closer to business and courthouse. Hilton was closer to restaurants and nightlife. Not bad for a different flair. Room had NO immenities. No shampoo, lotion, newspaper, water, nothing. For $260 it could have been better. Hilton and Doubletree a much better value.Genuine Hotels.com guest review
"One thing after another..."
We chose this hotel due to it being a pet-friendly hotel. When we arrived, we had already prepaid and was told that we owed an additional $75 because we brought our pet but we had purchased the four legged package in advance. Why the extra fee? Then when we asked where the designated pet area was... We were told to just use the alley. Very unacceptable! […] The food was not good... How do you mess up a pizza and salad? Lastly, when we got ready to check out, we learned we were not able to leave the hotel due to a 5K occurring around the city and the traffic around the entire hotel was not permitted to leave until the 5K ended. Read moreGenuine Expedia guest review
Highly recommend. Fantastic customer service. Need to get elevator situation rectified.Genuine Hotels.com guest review
"Not worth it."
For $200 a night I expect an elevator that works, a bar that stays open past 10pm and valet workers who don't call my husband "bro". The room was hip and very clean but the overall experience wasn't great.Genuine Hotels.com guest review
"perfect for a getaway"
Loved the Hotel Indigo! Nearby multiple sites and easy access to the nightlife. Just know that the walk home is uphill! The room was beautiful, the staff was helpful, and I could not have asked for more!Genuine Hotels.com guest review
"Good value for a downtown hotel near the music"
Great location, good music on site, reasonable rates. Found some room service trays sitting in hall for extended times, but overall cleanliness was good.Genuine Hotels.com guest review
"Lulu approves - Dog Friendly"
Wonderful staff and excellent location for a Ryman Auditorium show. I picked the Hotel Indigo because of personal recommendation and the dog friendly appeal. Lulu, my Boston Terrier, was treated very well, and she gives a four-paw approval.Genuine Hotels.com guest review
"Disappointing for the price"
Hotel is in the middle of remodelling and the clutter is expected. Unfortunately, our room was already finished with the remodel and I think they missed the mark. The room is very cold and antiseptic. The bathroom still showed signs of age and distress around the edges. Also, the bathroom, especially the shower were not very clean. Very disappointing […] for the price. Read moreGenuine Expedia guest review
Just Average. Not worth the priceGenuine Hotels.com guest review
"Nice but hated walkiing up 6 flights of stairs"
Wanted to love this hotel. Staff was great from the moment we arrived. One note: there are no dressers at all in the rooms. Basically you can use the nightstand drawer but thats about it. Main issue we had was that our tower had two elevators. One had an obviously old sign "out of order". It was obvious it hasn't been working in sometime. During our […] stay the only other elevator also went out of order so you had to walk up and down up to 12 flights of stairs. That's a long walk up late on a saturday night. The hotel didn't offer any discounts, credits or anything. Just a simple "yes it's not working". They tried fixing it but being down an entire night is unacceptable. Other than that that issue, it's a short walk to Broadway and things to do. Good staff and comfy beds. Read moreGenuine Expedia guest review
"Lack of attention to details, and sluggish service"
Not impressed by the decor - the hotel has used "Modern" as an excuse to be cheap. Lack of attention to details was evident in cleanliness of hotel and our room.Genuine Hotels.com guest review
elevators broken and very old, construction materials in common areas, too high priced for little amenitiesGenuine Expedia guest review
"Wait till the construction is 100 percent complete"
Yes, hotel is being renovated. No, I should not be given a room where at least four wall decorations were missing and the hangers and anchor bolts where the items were were still on the walls (and a hazard if someone came in contact with them). There were pieces of drywall everywhere...in the hallways, in my room, you name it. Let's not forget the short […] staffed situation, having to call down to the front desk repeated times to get someone to answer their phone, and waiting for room service lunch to arrive from 1:30 to 3:00 PM. And they gave my prepaid room away after I called them regarding my late arrival..did I mention that? Two bright spots...two young bellmen hustled their butts off on Sunday. They were valets, bellmen, conciergers, and the hotel's best ambassadors. Read moreGenuine Expedia guest review
"Safe to walk around"
We were there for the US Womens Soccer game at LP stadium. It's within walking distance and we felt safe walking there and back. The hotel location is in the heart of Nashville and the singer in the bar on Wednesday nite was fantastic.Genuine Expedia guest review
This was our third time staying at Hotel Indigo. We love this hotel.Genuine Hotels.com guest review
"Great Downtown Location"
This hotel has a lot of potential but was under construction for renovations during our visit. Therefore, check -n desk was a little desk crowded into a small lobby right at the elevator. The dining room/bar/restaraunt was about 60 x 20 feet of space with little 2-person bistro tables. The rooms are very nice, though somewhat small and modern in design. […] The old building has a lot of charm and what we could see of the new construction looks like it will be very lovely when complete. I don't recommend a stay untill construction is complete sometime in March/April 2013. It is a great location in downtown Nashville, close to great restaraunts and the convention center and the aren and stadium. Everything within 3-6 blocks. Read moreGenuine Hotels.com guest review
"Great staff, very clean but room was tiny"
They were renovating so I am sure there were things that we couldn't experience about the hotel. Overall the staff were really nice and very helpful. The room was clean but very small even though we upgraded to their executive suite.Genuine Expedia guest review
"Great location, friendly staff"
The hotel was located just a few blocks away from the downtown area which made it a great place to stay since we did not have a car during our visit. It was an easy walk to the country music hall of fame and musuem, ryman auditorium, lp field, and tons of bars and restaurants. The hotel staff was very friendly and attentive. The rooms were neat and […] tidy. The hotel was under construction during our visit so the front entrance wasn't as nice as i would have hoped. But overall, i would definitely recommend this hotel to anyone who plans on spending time in the downtown area. Read moreGenuine Expedia guest review
"Good location to Broadway"
Great service! Good walking location to Broadway. Clean room.Genuine Expedia guest review
"Loved it! Walked to Demos and then to the Opry"
Very nice hotel in an older building. Convenient to sights. Remodeling lobby/meeting/restaurant areas and it looked pretty bad when we walked in but couldn't tell it once go to our floor. Room a little small but bed very comfortable. No closet, but really cool wardrobe cabinet. Would definately stay here again.Genuine Hotels.com guest review
The Hotel failed to be listed as under construction as another less expensive and nicer option did and so we felt duped into staying at this hotel with no lobby and a desk in a hallway next to the elevator as check-in. Maybe it will be a nice hotel when construction is finished, but it would have been more respectable if they notified guests instead […] of tricking them into staying there. Read moreGenuine Hotels.com guest review
"GREAT LOCATION- CONSTRUCTION AND NO ROOM GUARANTEE"
The location was great for easy access to downtown and LP Field. The lobby looked like a construction zone, which is understandable while you are renovating, but they need to do a better job of closing off areas under construction. In addition, we booked a room with 2 double beds. We were told at check in that there were no rooms with double beds available. […] We had to stay in a room with one King bed. This made for a difficult sleeping arrangement. Good hotel, they just need to clean the place up and guarantee you the room you book. Read moreGenuine Hotels.com guest review
"Nice Hotel but MAJOR Lobby Construction"
Hotel was nice, People where nice, Location was good but the full lobby, restaurant, and all first floor areas were blocked off and under construction!!!!! Food and bar services was in a small conference room. If this was the case, food and drinks should have been free.Genuine Hotels.com guest review
"Good and bad"
I have mixed thoughts on Hotel Indigo. It was in a great location. It was within walking distance to LP Field and downtown Broadway St which was nice. The room was also great. Very clean, great shower, and one of the best beds for a hotel. Super comfy! However, the hotel staff was a BIG dissapointment. There was no concierge/staff as you walked in through […] the side doors which were directly in front of our elevator. It was dangerous; someone could have walked off the street and onto the elevator without any staff seeing them. We also tried to order room service one morning after speaking with the front desk/room service staff people four times. After an hour, when we called to check up on our food, our order hadn't been been started so we told them nevermind! Hotel is under construction but that should not affect the quality and quantity of their staff. Very disappointing. Read moreGenuine Expedia guest review
It was undergoing renovations but the room was far away from any noise and was very pleasant. It was clean and comfortable. Very good location too.Genuine Expedia guest review
"Bring your hard hat"
Try it after construction - if the price is right.Genuine Expedia guest review
"Would be cool"
We picked the hotel based on location and the hotel bar but hotel was under renovations, so no bar/restaurant . We wanted a room with 2 beds that they were unable to give us. Walls were beyond paper thin. Door to room had an open inch at bottom which helped with allowing more noise into room. Location was perfect for walking places. A lot of money for […] not much, kinda bummed about it. Staff was friendly and lovely during stay, it may have been the renovation that really made it not what we wished. Read moreGenuine Hotels.com guest review
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