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"Nice Quiet place and convenient, clean"Reviewed by a Hotels.com guest on May 5, 2012
Just spent a night while preparing for a flight out. Room was quiet and clean. Hotel staff was friendly.
"Enjoyed my stay the first time"Reviewed by a Hotels.com guest on May 5, 2012
Location and quality we're great!
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on May 5, 2012
The staff at the reception area seems to be annoyed with the clients they did not show a friendly attitude and seemed rather confused about what was going on with the 3rd party charge just a very unprofessional check in; but the cleaning stafff was great and that was all of the interaction. The room was good the bathroom was great would stay again I would just want a better rate. Thank you.
Location.
Situated in the heart of Chicago, Waldorf Astoria Chicago is within walking distance of Newberry Library, Hancock Tower, and Chicago Water Tower. Also nearby are Art Institute of Chicago and Skydeck Ledge.
Hotel Features.
Waldorf Astoria Chicago has a full-service spa, a health club, and an indoor pool. Wireless Internet access is complimentary in public areas. This 5-star hotel features business amenities including a business center, small meeting rooms, and technology support staff. Dining options at this luxury hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can arrange event catering and computer rentals. Additional amenities at this Art Deco property include a spa tub, spa services, and a fitness facility. Guest parking is available for a surcharge. This is a smoke-free property.
Guestrooms.
Rooms have city or courtyard views. The 188 air-conditioned guestrooms at Waldorf Astoria Chicago include fireplaces and iPod docking stations. Beds have memory foam mattresses, down blankets, and premium bedding. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with plasma televisions with premium satellite channels, complimentary TV Internet access, and pay movies. All accommodations provide desks, safes, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer separate bathtubs and showers with handheld showerheads, double sinks, televisions, and scales.
All units have kitchenettes with microwaves. Additional amenities include minibars and complimentary newspapers. In addition, amenities available on request include in-room massages, irons/ironing boards, and hypo-allergenic bedding. Turndown service is offered nightly and housekeeping is available daily.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The onsite spa has massage/treatment rooms. Services include facials and body treatments.
RIA - This restaurant serves breakfast, lunch, dinner, and weekend brunch.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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"Excellent hotel"
Exvellent hotel, all what we expected it to be.
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"The Waldorf"
Absolutly great service room was awesome a few things we didnt care for were the pillows the cheap toilet paper andfor the price we paid the view was not good.
Excellent hotel. Close to everything.
"The BEST hotel in Chicago!"
I had read the reviews and saw all 5 stars from the prior reviewers. I would definitely agree! We requested to not be near the elevator when we checked in. They upgraded us to the Gold Coast Suite!
"Hotel Elysian - close to great restaurants"
The hotel staff was very friendly, helpful & courteous. If the room was lacking something, the staff was willing to provide it or get it for you. The location is fantastic -- close to great restaurants & only a couple blocks from Michigan Avenue in the Gold Coast.
"Elysian in Chicago - Great rooms and location"
This was my first stay, but I liked it more than the Ritz Carlton and the W Hotel. The rooms are beautiful, very large and well laid out, super clean, with big bathrooms. The service was also very seamless, both front desk and door service. The only issues I had were 1) the gym is not 24 hours, closes at 10pm and 2) my room seemed like it was recently […] painted, so very new, but a bit of paint smell, but this is a temporary issue. I would stay here again, great hotel overall. Read more
"Awesome Hotel"
Great service and the room is a studio with more room. The location isn't good but the Lexus can take you to CBD. Highly recommend this hotel.
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"Amazing hotel"
Awesome friendly service, beautiful hotel with lots of amenities in a great downtown location. Was here for business but will definitely be bringing my husband back here for a fun weekend next time we are in Chicago. My travel schedule had me there at noon and they even let me check in 3 hours early, no hassle at all. Excellent service.
"The Elysian Hotel/Balsan Restaurant"
They Elysian Hotel was immaculate and the staff was extremely helpful and courteous. Check in was smooth and they helped in any way possible to make the experience the best it could be. The Balsan Restaurant that they have there is absolutely AMAZING!!!! We had brunch, lunch, and dinner there at our stay. All of the staff from the host to the bartender […] to the waitstaff made sure that they made your experience there the best!!! The food was outstanding and the service was impeccable. Fast, friendly, and you never felt rushed at all. I will definitely go there again and i will highly recommend this hotel and restaurant to anyone!!! If there was a listing for 1,000,000 stars they would definitely have that!!!! Read more
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"elysian in chicago"
in a word-fabulous--worth every penny-- i will be back!!
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"UNMTACHED EXPERIENCE EVER!!!"
My wife and I travel to Chicago often. I am originally from there, and love to spend time there each year. We have stayed an multiple hotels, and the Elysian was the best experience we have ever had....ever! Not only in Chicago, but in any city. Staff was incredible! They remembered our names, were overboard willing to help accommodate any requests, […] the house car even brought us to a reservation for dinner that they set for us. The rooms are unbelievably comfortable....and the door bell on the rooms was super nice as were were there with some other friends. Room service food was better than anywhere I have gone. The Spa is unbelievable. Work out room off the hook. Views were great! One other thing was that this past weekend was Lalapaloza. Several of the bands were staying at the Hotel at the same time we were there. They never treated my wife and I, or our party, any differently, with all the commotion. This was impressive to me as my wife and I own a multi-million dollar restaurant business and never felt like our stay, business or experience was any less than their high profile guests. Access to shopping district, fantastic restaurants, and Michigan Ave. was within a block. EVERYONE should stay here at some time. I NEVER write up a review as I am too busy...but I had to this time. I will be sure to be back to my friends at the Elysian! Thanks Again. Read more
"Elysian, best hotel ever!"
From the moment you arrive until the moment you leave, the service is the best. Beautiful suite, Great location. Will always stay at this hotel when in Chicago.
"Great experience"
Had a wonderful stay for 3 nights. Arrived early and staff took bags and called me on my cell phone when room was ready. It was my wife and I 15 yr anniversary and the women who checked us in left us a personal note in our room with a small treat to enjoy. We also visited the spa for massages which were awesome, highly recommend. The hotel staff would […] go out of their way to say "Hello" to you and welcome you. Hotel is located a few blocks from train station and walking distance to everything. Room was spacious and well-appointed with amenities. The staff left a card at the nightstand with weather forecast for next few days which was a nice personal touch I have never seen before at a hotel I stayed at. We both used gym facilities, equipment was clean and newer, only downfall is not alot of space to lift free weights. Took a free Pilates class and the instructor made the class very personal and tailored to our physical ability. Overall a wonderful stay and highly recommend. Read more
"Great Hotel"
As nice as any hotel in any major City in the U.S.
"Wonderful Experience"
I can't say enough about our stay here. The staff was amazing, the room was beautiful. We had a great time and would definitely. go back.
"Elysian Hotel Chicago"
I My husband & I were celebrating a special birthday. Elysian staff, concierge could not have been more thoughtful. A hand written best wishes along with the finest chocolate awaited us. The suite was stunning & the linens were of the finest quality. I wish we could have stayed longer. Kudos to Hotel.com for offering such luxury @ a discount. You will […] have all our future hotel bookings. Read more
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The Elysian is a beautiful hotel with a first class staff. Loved everything about this hotel. A very secluded feeling in the middle of a great location. Great restaurants and shopping are steps away. The private courtyard entrance is just the beginning of the privacy you feel at the Elysian. Rooms and bathrooms are very large and decorated beautifully. […] Really appreciated not hearing other guests in hallways and through the walls like most hotels. Microwaves and ice maker in wet bar are an added bonus. Read more
"Elysian Chicago"
The best place to stay in Chicago! My wife and I went on beautiful walks to the lake, beaches & Navy Pier. I will always stay at the Elysian after this last visit to Chicago. The staff was over the top. Worth every penny spent.
"GREAT Experience"
The Elysian was amazing. I proposed to my girlfriend earlier in the day on Saturday and everyone at the hotel knew to say congratulations. Dinner at Ria was also excellent. HIGHLY recommend!
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everything was great!
"Classy, romantic, excellent service"
Wanted to take my boyfriend to Chicago for his birthday, unfortunately, it was the same week as the Food & Restaurant Show...all hotels booked except for $45 motels or very expensive rooms. Found the Elysian by accident...booked it and we are now in LOVE with it. What service! Worth every penny. We never wanted to leave the room. Plenty of "nice touches" […] from the umbrellas available when it was pouring rain to the Lexus ride to the restaurant or train station. We were "upgraded" to a suite with a fireplace...and the TV in the bathroom mirror was unbelievabel. Thank you, Elysian, we love you and will be back! Read more
"BEST HOTEL IN CHICAGO"
everything about this hotel was 5 star. i cannot stop telling everyone how amazing it was. the service, the room, amentities, everything ... it exceeded every expectation. i cannot think of one negative, or anything they could improve on. this place is as good as it gets. i have stayed at many top hotels around the world, and consider this to be one […] of the finest i have ever stayed at. look no further than the elysian for the perfect stay in chicago. Read more
"Elysian"
Special Place. Great room, food and service.
"Top Notch - Getting what you pay for"
This hotel and most importantly, the staff, are as good as it gets. Top shelf accommodations and a service to match.
"Perfect Hotel"
Not only was the service perfect, they don't accept tips. That certainly solves the need to carry small bills at all times!
"Simply fabulous"
I have traveled to many countries and stayed in alot of hotels and never have a had such a great experience! The staff was overly courteous and seemed to enjoy doing thier job. The room was absolutely beautiful and romantic. I would rate them a ''6" because a "5" dosen't do them justice.
"Elysian Chicago"
The best period.
"Great Stay"
We usually stay at Hyatt Watertower or Peninsula and this was easily a nicer stay. The staff was unbelievable and the rooms were quiet and very nicely appointed.
"Elysian"
Truly a well ran hotel. No detail is left to te imagination. Exqusite without pretention. Service is over teh top and decor understated and elegant.
"Favorite hotel in Chicago"
So gracious. Closest to being a guest in a private mansion. Beautiful rooms, lovely service and not tipping allowed. A real treat!
"The Elysian Hotel in Chicago -- Beautiful"
This hotel is absolutely beautiful with top notch service. It is conveniently located near the magnificent mile. The rooms are large and extremely comfortable.
"Elysian Chicago - Setting the standard"
The Elysian is definitely setting the bar HIGH amongst 5 star Chicago hotels. Would choose the Elysian over Four Seasons, Ritz or Peninsula. Beautiful hotel with wonderful staff.
"Fantastic Stay"
The Elysian is one of the nicest hotels we have ever stayed at. The room was spectacular, the service top notch, and the location was fantastic. I would recommend this hotel to anyone. PS I have never written a review before, but this hotel deserves it.
"Elysian!"
Perfect.
"Quiet, Romantic Getaway"
INCREDIBLE......our new retreat. Excellent restaurants as well! No bothersome tipping, so refreshing! Dont hesitate, YOU DESERVE THIS!
"The Best in Chicago"
I have stayed in numerous hotels in Chicago and had an outstanding experience at The Elysian. The hotel's staff was outstanding, the room beautiful, the exercise facility and spa probably the best I have seen in Chicago. This hotel compares favorably in every way to the better known Peninsular and Ritz Carlton. The location is ideal. You can walk to […] all the best stores, restaurants and of course, my two favorite cupcake shops. Read more
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"The Elysian is AMAZING!"
We were very pleased with our stay. We were in the biggest suite and found all the amenities and accomodations just perfect. From the goose down pillows to the awesome Ipod docking station with amazing sound quality - we were impressed. We loved the bathtub and shower layout and the TV in the mirror in the bath was cool! We wished we had stayed longer! […] And it was so close to shopping and a ton of great restaurants! We went to the famous SPRINKLES and got cupcakes (as seen on Oprah). We will be back at the Elysian for sure! It was a very romantic getaway for us! Read more
"The Elysian Hotel in Chicago"
BEAUTIFUL!!! We loved it there, the only problem was my husbands key card didn't work and it took a day to get a new one. Our bed was not made the next day and a burger we ordered through room service was not up to our expectations. They did bring another one with a dessert and did not charge us at all. They apologized for everything and overall the […] hotel is exceptional and we will definitely go back. The ride to Union Station in the Lexus was very nice, Read more
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