Reviewed by a Hotels.com guest on Feb 28, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
MOST HELPFUL AND FRIENDLY STAFF. THE ENTIRE EXPERIENCE WAS GREAT!Genuine Hotels.com guest review
A few minor issues, like lack of towels in room, but overall a great place to stay. Fairly new and very clean - would definitely go back. Staff was great!Genuine Hotels.com guest review
"Awesome hotel for business traveler."
Excellent staff and hotel. Clean and very well maintained. Pool and gym facility first class. Enjoy breakfast, reception, and buffet lunch amazing for $9.Genuine Expedia guest review
"Great hotel, Super Service, Central Location."
Excellent service!! From front desk to driver to housekeeping. Wonderful stay. Highly recommend! Convenient location.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel for all!"
The bed was comfortable. The room was spacious. Breakfast was outstanding! The total experience from check-in to check-out was Great! The staff was very courteous and accomodating to your every need.Genuine Expedia guest review
"Excellent service!"
My husband and I always stay at Embassy Suites for getaway weekends!! Love this hotel, the staff is always polite and helpful, the hotel manager recognized from a previous stay months ago...I highly recommend this hotel!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Every time I come to Houston I stay in embassy. Suites love the Service. And breakfastGenuine Hotels.com guest review
"Houston weekend"
Great stay & hotel; would have given higher score of 'wow factor' if the hotel had provided free wifi access thoughout the hotel; limited to lobby area only; this is a common expectation that left me less than satisfied overallGenuine Hotels.com guest review
"Staff was exceptional!!!"
I have never encountered a friendlier staff! Every single member of the hotel staff was helpful, friendly, professional and eager to assist! I will always recommend this hotel to friends staying in this part of Houston, as will I stay there while in town myself! Might I add, the breakfast was amazing!Genuine Hotels.com guest review
Extremely pleased with the stay.Genuine Hotels.com guest review
"Fun times"
All the staff at this Embassy Suites were absolutely wonderful!! I didn't get everyone's name but will especially mention Arthur and Megan.Genuine Hotels.com guest review
The staff was very courteous and friendly at all times! They had a nice happy hour and the bartenders were friendly and personable! I will definitely stay stay again and will refer others!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Amazing breakfast and service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
We had a very plesant stay. The hotel looked brand new. The staff was very friendly and helpful. The free breakfast was wonderful with cook to order omlets.Genuine Hotels.com guest review
"Great hotel for all occasions."
Very nice upscale Embassy Hotel. Much nicer than all other Embassy Suites I have visited throughout country, from San Francisco to Florida. Room was very updated and clean. Service was great! I highly recommend this hotel.Genuine Expedia guest review
"So impressed with staff"
I was somewhat surprised, because the style of this one was geared more towards the business community than the family; however, the staff more than made up for it. The young lady at the check-in desk was fabulous and so sweet to the children. I wish I had gotten her name, but she was young and had dark hair put up. She had the night shift and the early […] morning shift, and she was just as cheerful and warm both times. The chef was so accommodating as we had two children who required gluten free pancakes, and he made them beautful plates of yummy gluten free pancakes. would defintely stay here again. Read moreGenuine Hotels.com guest review
"Comfortable, nice, and worth the money"
I enjoyed it. It was the ebst hotel in Houston I ever stayed in. The price was right, and everything was great!Genuine Hotels.com guest review
"best breakfast"
We are a large family and find it hard to find a hotel room that is comfortable for our family to stay in. This hotel was perfect for our 4 boyys and baby girl. The hotel is new and modern. The pool was awesome and I loved that it was indoors. With a new baby I hate to worry about the sun while keeping her brothers entertained in the pool. The breakfast […] was perfect and many options to choose from. We will definately choose embassy suits again especially with the rates from hotels.com. Read moreGenuine Hotels.com guest review
"Between downtown and Katy"
Very comfortable and a great experience.Genuine Hotels.com guest review
Love it planning on staying there every time I visit!Genuine Hotels.com guest review
Love staying at the Embassy!Genuine Hotels.com guest review
"Great for families with kids!!!"
We took a weekend back to school shopping trip (I have two teenage daughters) and this hotel was the perfect location and environment for our ventures. I would expect to normally pay at least twice as much as we did for the amenities that were available to us. The staff was great, the parking convenient (and free), the rooms are spacious and very comfortable. […] Plenty of room for the kids to have their own hang out space, two large televisions is a huge plus, and the breakfast buffet and snacks were delicious and wonderful (and also free). The only reason I wouldn't tell friends is that we don't want the word to get out too much about our secret little hideaway in Houston! This trip will definitely be on our calendar for next year!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location"
This hotel is located in a great area near great shopping and restaurants.The friendly staff made our stay most enjoyable.Genuine Hotels.com guest review
"Great deal for a wonderful hotel!"
I loved the hotel! The hotel suite was huge with a ton of space and luxury amenities. Not too crowded and the service was great! I loved waking up to a gourmet breakfast with a lot of choices not just waffles and packages of cereal! there was even an omlete bar! I can't think of one complaint. The location was great for us and was right off the high […] way. We will be coming back! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"close to all must-see sights"
This guest did not leave a comment.Genuine Hotels.com guest review
"More qualitiy control needed"
There was always dirty dishes in the hall during our 3 night stay. Plus the hallways were never vacummed as evident by the paper that was on the floor the whole time we were there. Which lead me to believe that the pool was probably dirty especially the hottub. I worried about the cleanliness of the dishes.Genuine Expedia guest review
"Great stay"
The room was very nice, the breakfast was great, and the location was superb!Genuine Hotels.com guest review
Only complaint, shower only.Genuine Hotels.com guest review
"Pretty good"
The breakfast was okay. It was not all that good, but my overall experience was spectacular. Love the evening receptions with free drinks. Spacious suites with a two wall windowed view of west Houston.Genuine Hotels.com guest review
"Long stay with a small child"
Overall this was a great experience. As we were in the process of moving, we had many bags, and a small child. I must say the staff did an excellent job as everyone I talked to and met were very friendly and worked to ensure great customer service. The rooms are comfortable as we had a two queen bed room (there is no kitchenette however). The Breakfast […] service is amazing considering its included with the room. Also all of the facilities (rooms and common areas) are nicely maintained and new (it doesnt have that lived in feel like someone just left the room the day before). Surpisingly there is little to no highway noise considering the proximity to I-10; I highly recommend this place. Read moreGenuine Hotels.com guest review
"beautiful and spacious rooms"
the stay was GREAT, the receptionist was very friendly, the breakfast had alot of variety. cant say anything bad about this hotel or staffGenuine Hotels.com guest review
"Best Hotel for your money in Houston!"
The best Embassy Suites that we have ever stayed at. I can't say enough about the overall attention to detail. The staff at this Hotel is amazing. Our breakfast was the best we have ever had at a suites hotel, and the Happy Hours were as well. Mr. Lopez and Carlos were amazing in keeping the tables cleaned and always offering to help carry guest plates […] or move chairs if needed. James, at the front desk and Yolanda were very courteous and quickly answered any questions that we had about the hotel or the area. The pool and hot tub area were always clean and plenty of towels were available during our 3 day stay. The female bartender always had a smile on her face, despite the hoards of kids asking for shirley temples. We will definitely stay here again. Read moreGenuine Expedia guest review
"Will Definitely Return"
The room was nice and spacious. I was thoroughly surprised and very pleased with the free breakfast buffet and happy hour.Genuine Expedia guest review
"taxi nightmare but nice hotel"
It was a $100 cab ride from and back to the airport. When I needed and called one, they took 45 minutes. The room service filet mignon was superb.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Amazing staff... SUPER clean... great breakfast"
I give this place a 10/10 based on the customer service from all staff members we encountered. Everyone was extremely nice and willing to go above and beyond to assist us. Plus the free breakfast each day was AMAZING and the hotel and it's grounds were spotless. HIGHLY recommend.Genuine Hotels.com guest review
"VERY PLEASED!!!!"
Fabulous experience! In fact I recommended this hotel to someone today.Genuine Hotels.com guest review
"Excellent weekend stay!"
Definitely enjoyed my stay!! We will be returning in the summer : )Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"service dreadful. staff not very smart"
Via Xpedia I had made a reservation for a wheelchair accessible room. I have multiple sclerosis and I can't stand or walk. I really need special facilkties. Otherwise I can't go to the toilet or take a shower. The hotel however had only a regular room for us and gave no excuse or explanation as to why. I tried to explain the problem but they didn't […] listen or didn't care. We had travelled for about 20 hours and couldn't go searchung for another hotel. The next day they told us they had a suitable room for us. This turned out to be a regular room too, only on another floor. We gave them one last chance and finally, on the third day, we were placed in a room for handicapped people. So I'm not at all happy with this. The special room turned out to be okay but the carpeting in the hotel (and the room) is so thick that it is hardly possible to move your wheelchair yourself. Read moreGenuine Expedia guest review
"A very nice place to stay........"
We have stayed at this hotel before and that is why we returned. From the room to the happy hour to the breakfast and the staff, this is very well worth the money we spent there.Genuine Expedia guest review
"Embassy Suites - Energy Corridor Houston, TX"
Embassy Suites - Energy Corridor was a great place to stay. My only complaint is that the staff didn't know the area well enough to recommend or direct us to any restaurants. I understood there was a restaurant in the hotel, but we also wanted to get out and see Houston.Genuine Expedia guest review
"Will be back"
This is the second time we have stayed at this hotel and we WILL be back next year, it is very clean, close to EVERYTHING, and my 11 year old daughter enjoys the indoor pool (I enjoyed the hot tub). Wouldn't dream of staying anywhere else.Genuine Expedia guest review
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