"Easy in - easy out"
The location of the hotel was great and provided mutliple entrances for easy access to my room once i checked in. A great place to stay and actually better than i expected.Genuine Hotels.com guest review
Staff was welcoming and friendly. Accommodations were clean and up to date. We will use this hotel again when we travel to Mississippi.Genuine Hotels.com guest review
I was getting over a cold and hadn't slept well in days. The hot tea warmed my sore throat and the bed lulled me to sleep.Genuine Hotels.com guest review
"Very nice hotel and accessible to other cities."
The rooms are clean, comfortable and neat. Also, the staff are polite and helpful.Genuine Expedia guest review
nice hotel and helpful staff - we would stay again if in the areaGenuine Hotels.com guest review
Liked the breakfast, area was clean and pleasant. liked the free wi-fi, staff very friendlyGenuine Hotels.com guest review
Great, other than train that came through at 3:00AM.Genuine Hotels.com guest review
We were not put in the room that we had reservations for through Hotels.Com. The breakfast was not the best in comparison to another Hampton Hotel stay we had stayed in, a couple of weeks earlier( in another state). The staff was friendly, and there was an overall safe feeling atmosphere. Although there were a couple of gliches, I would stay in the […] Hampton hotels again. Read moreGenuine Hotels.com guest review
Very NiceGenuine Hotels.com guest review
"Great place to stay!"
Everything was very comfortable!Genuine Hotels.com guest review
"Very nice hotel"
Great hotel, bed was just a little too firm for me, but it was very clean and in the perfect location for what I needed.Genuine Hotels.com guest review
I booked this hotel in a hurry, thinking it was pet friendly like other Hampton Inns. This property does not allow pets.Genuine Hotels.com guest review
My holtel stay was excellent. My room was immaculate. The coffee, fruit and cookies in the lobby were fresh. The hotel was very clean and the front desk called the room to ensure that everything was to my satisfaction.Genuine Hotels.com guest review
"Hotel was ok"
The hotel was nice, but very loud. You could hear people walking down the halls and in their rooms. For the most part it was clean, but there was water and half of a coke in the refridgerator. The coffee pot was very dirty, I didn't use it. The staff was very friendly and willing to help.Genuine Expedia guest review
"Nice hotel but would never stay here again"
07/26/14 13baseball_mom Huntsville, Alabama
Overpriced and very, very rude manager. Do not waste your money here as there are better places to stay close by in Starkville. Be warned that even though it carries the name 'Hampton' , it is apparently independently owned. Will say Anthony's which was not far from here was an awesome place to eat.
"Good Stay - Consistent with Hilton/Hampton Inn"
07/26/14 BevSoo Gaithersburg, Maryland
On our recent vacation we stayed at as many Hampton Inns as possible. I think they are the most consistent in their rooms, service, cleanliness, and food. The suite was very nice. We liked the warm cookies and coffee in the lobby, and the friendly, helpful desk clerk, Jennifer, who greeted us. I believe she may have made a dinner reservation for us, so we wouldn't have to wait. Breakfast was typical Hampton Inn - not anything that special but a tasty nourishing way to start the day. The whole experience was enjoyable.
"Clean hotel, but not very helpful"
07/25/14 sharpie4100 Perry, Missouri
We stopped at this hotel on our way to gulf shores, I had booked it a few weeks before our stay based on the reviews on here and so the kids could swim after being in a car all day. When we arrived everything seemed fine until we went down to the pool, it was closed because of river algae in it. The lady at the front desk wasn't helpful at all, never offered to give us a partial refund or anything. If we had known before we checked in that the pool was closed we would've went somewhere else. The hotel was nice and clean though, and the breakfast was good. There is a great pizza place in the small shopping center behind it.
"Great place to stay"
07/15/14 Tom D Crestwood
Hotel staff was friendly and helpful. My room was very clean and up to date. The rest of the Hotel was very clean and up to date also. Breakfast area was extremely clean and the food was great. I would highly recommend this Hotel to anyone staying in the area.
Although l live out of state,West point,ms is my hometown. I grew up there. I usually stay at the Holiday InnExpress, so this june 26-30th,2014,l decided to stay at the Hampton lnn and now i regret I did after having the Hampton' s gen.manager,Tracey Styron,rudely, unprofessional and in a hostile manner, come over to my guest, while we were getting breakfast,stood over my guest like the police and in a nasty,firm tone of voice began telling my guest that he couldn't just walk off the street and come in to eat breakfast. At that point, I hurried over to ask Styron what was the problem because I informed her that this was my guest and that I was the one who invited him to come here to eat breakfast with me. In front of other hotel customers, she raised her voice, wanted to argue and create a scene. This is when my husband said that he would pay for the breakfast just to shut her up. I was so appalled by her over the top forceful,rude and unprofessional attitude. One would think that a General Manager of a popular Hotel chain would have good,effective problem-solving skills and be trained to handle and defuse situations in a more professional and courteous manner. This incident left me feeling uncomfortable and regretting I booked this Hampton Hotel in my hometown of West Point,Ms. Now because of Tracey Styron, I will not stay there again,nor will I recommend the Hampton Hotel in West Point,Ms to the people I know, and I will also Facebook my experience. To add, there were only two employees that stood out with professionalism and courtesy, that was Ms.Gloria and the night shift reservation desk clerk. They were the best in this bad situation.
"Clean, Friendly and Consistent"
07/07/14 Joshua S Orange Park, United States
I stay at this Hampton whenever I am visiting a my customer because I can count on the friendly staff to provide a comfortable stay every time. I have stayed at this property several times and I haven't experienced any problems whatsoever. I would recommend this hotel to anyone traveling within the area of Columbus, Starkville and of course West Point.
07/02/14 Ben H Norman, Oklahoma
The staff here is quite friendly and helpful. We were able to get upgraded to a suite so that we could have a rollaway bed in the room for 3 adults. I consider this going above and beyond by the front desk staff. The room was nothing short of great. The room we were upgraded to was huge and even the sofabed and rollaway beds were comfortable. I would definitely recommend this hotel
06/24/14 Katina J Canton, United States
The facility was VERY clean. The housekeeping staff worked very hard to keep the rooms clean. The manager did not have the best attitude but the other staff were great. Coffee and tea available throughout the day, which is great for me because I love tea throughout the day.
06/23/14 Curtis C Lawrenceburg, United States
Tracey and Jennifer are two of the most welcoming and friendly staff I have run across in a long time. They truly go the extra mile to make your stay as comfortable as possible. I highly recommend this hotel to anyone staying in the area.
06/21/14 Traveleraround22 Jackson
This hotel was fantastic experience. Not exactly where the GPS said it was but it was very nice. Staff was very kind and willing to help. Pool was great. The service was great. Very friendly staff, great time. I would stay here again if I was ever in the West Point or Columbus area.
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