All hotels in Kowloon, Hong Kong
1 room, 2 adults
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18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, ‏‎866-539-8122
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4.5 / 5Excellent

Score breakdown (from 444 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
4.0 / 5Excellent
"It is in a center of traveling in Hongkong."
My first impression is hotel's staffs. Good service mind. Second is smell good, good taste perfume in the air. The third is window viewing is great if you stay at the high level floor. The last one is very convenience to traveling in hongkong, close to MTR and shopping area.
Genuine Expedia guest review
Other trip Jul 24, 2013
Moo
US
5.0 / 5Outstanding
"Best location for business and shopping."
I have been many times and satisfied always. Location, staffs are excellent.
Genuine Expedia guest review
Other trip Jul 12, 2013
Albert
US
5.0 / 5Outstanding
"Great location and beautiful hotel."
Great experience with this hotel. The staff were friendly, the room was clean and the pool was great.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Fantastic View of the Harbour"
The hotel is located close to everything, with a MTR stop right outside the door. The Harbour view room I requested was all I wanted and more. The free Airport Shuttle to the Kowloon Station, lets you check your bags and get your boarding pass hours earlier without going to the airport. Staff are wonderful. Highly recommend this hotel.
Genuine Hotels.com guest review
2 night trip May 20, 2013
Sharon
US
5.0 / 5Outstanding
"Great location, comfortable stay, warm hospitality"
The Hyatt Regency is in a great location, conveniently attached to the K 11 mall and surrounded by great trendy and local eateries, so you get the benefit of both. Everyone was welcoming and genuinely warm and hospitable. Rooms were nice, modern and comfortable. Gym facility was excellent.
Genuine Hotels.com guest review
2 night trip with friends Apr 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location and very nice. Rooms are a bit s"
I stayed at the hotel for 3 days for a trade show. It's perfectly located next to a metro terminal. You can get anywhere quickly. Also you're in a central shopping location with a ton of restaurants in the area. The hotel staff are very attentive and polite as is expected from a top Hong Kong hotel.
Genuine Expedia guest review
Other trip May 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
This modern hotel is conveniently located above K11 Mall and is also across the street from the train station. Their breakfast buffet is wonderful and has everything from waffles to dim sum.
Genuine Expedia guest review
Other trip Mar 13, 2013
A Traveler
US
3.0 / 5Good
"Only ok."
The bed in the hotel was like sleeping on a futon--very hard. I had a back ache every morning. There were very few drawers in the room. We were taking a 5 day vacation so we would have liked to be able to unpack all our clothes. Instead we lived partially out of a suitcase. Also, the maid service was not prompt. They usually didn't come to our room until after 3 PM each day. So when we came back for an early afternoon break, they would frequently be cleaning the room. Overall, the hotel was just ok. Other than the maids, the service was fine. We got a relatively good rate on the room so for the price, I guess we got what we deserved. I wouldn't stay there again.
Genuine Expedia guest review
Other trip Jan 3, 2013
A Traveler
US
4.0 / 5Excellent
"Fabulous location! Excellent service!"
Everything was great. My only complaint is that the lobby is very stark and unwelcoming.The location was so awesome. We could walk almost everywhere and the subway was steps away.
Genuine Hotels.com guest review
1 night business trip Dec 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Great location and very nice modern hotel"
We stayed here on the end of our honeymoon in Malaysia before traveling home for 3 nights. Very modern rooms and bathroom was great! Got the harborview rooms and the views are fantastic (we were on 19th floor). There is window ledge with padding to sit and look out. I love the bathroom and the optional open windown to see through from the room (but also a mirror and can be closed if you want privacy). Room and bathroom are pretty good sized for Hong Kong. Had happy hour at the Chin Chin bar, and the 2 for 1 was a bit weird as each person much buy both drink and cannot be shared, and the second drink has to be the same drink as the first, but minor inconvenience. They also brought our second glass of wine up to the room when requested, which was great. The metro is underground from the hotel and very convenient to go everywhere, without even stepping outside. There is also a bit mall connected to the hotel with supermarket, restaurants, yogurt bars. The surrounding neighborhood had tons of local eateries and it's an short walk to the Ferry, Harbor, other hotels, mall, everything. Great stay overall. Internet cost money even in the lobby, but the mall adjacent had wifi so can just use that for free.
Genuine Hotels.com guest review
Romance trip Sep 14, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"An exceptional and wonderful accommodation!"
This was my fourth stay at this particular Hyatt location. I return for the simple fact that it is exceptional in all important aspects; cleanliness, convenience of location, professional and courteous staff and a truly outstanding buffet. I highly recommend this property for those who want to experience a comfortable and enjoyable stay in Hong Kong. I'll definitely continue to be a repeat customer!
Genuine Hotels.com guest review
1 night family trip Jun 24, 2015
Christopher
AS
5.0 / 5Outstanding
"Excellent"
Excellent in every way you would expect from a Hyatt property. Great location, staff and food. Especially enjoyed the buffet breakfast. Great location for sightseeing in Hong Kong. Rooms a little small but that is to be expected in HK and your not really there to stay in the rooms anyway. For sure will stay here during my next visit
Genuine Hotels.com guest review
3 night family trip Jun 19, 2015
Geoffrey
AS
5.0 / 5Outstanding
"Hyatt stay 17-20th june2015"
excellent. will stay here again
Genuine Hotels.com guest review
3 night business trip Jun 17, 2015
A Traveler
SG
5.0 / 5Outstanding
it's worth the money! stayed in the highest floor of the hotel and the view was superb.
Genuine Hotels.com guest review
1 night trip with friends Jun 13, 2015
A Traveler
AS
4.0 / 5Excellent
"Very positive experience"
Everything positive about my one night stay here at Hyatt Regency HK. Will definitely come back !
Genuine Hotels.com guest review
1 night trip Jun 13, 2015
Garry
AS
5.0 / 5Outstanding
"great but..."
Hotel is fully equipped,modern and very convenient. we are on family trip with baby , seniors and preggo. their services were great. Our baby was sick and we requested for extra towels and changed bed sheet , housekeeper showed up right away. However when we checked in, the room was not ready. It took two hours for cleaning.
Genuine Hotels.com guest review
2 night family trip May 30, 2015
vasan
AS
5.0 / 5Outstanding
"Worth it"
Not a single bad thing to say about this hotel. Spacious and clean, great views, amenities were top notch. Staff were very helpful. Connected to a mall and transit. Lots happening in the area! There is also a free shuttle to and from Hong Kong and Kowloon stations - where you can also check in your bags for your flight. HK has it all, and Hyatt Regency is amazing! My first time visiting, and I will definitely stay here again.
Genuine Hotels.com guest review
2 night trip May 12, 2015
Andrew
CA
5.0 / 5Outstanding
"Excellent hotel, easy to get around"
Great hotel with friendly and helpful staff. We had a harbour view room-great to wake up to such amazing views and go to bed watching the City lights. The hotel is a two stops away from mainland and we also got to discover most of the Kowloon area. Very close to the shopping areas in Kowloon. Overall, we would love to stay here again.
Genuine Expedia guest review
Other trip May 17, 2015
Laura
GB
5.0 / 5Outstanding
"Lives up to its promise"
A wonderful hotel that delivers on all counts. The hotel is quietly elegant and not flashy and showy, you will not find dazzling chandeliers here. Front desk staff provided a seemless check in and check out whilst the rooms are top shelf. Very comfy bed and gorgeous bathrooms which have 3 showers plus an amenities kit with everything you could possibly need. Provision of a shower cap goes a long way with us as it is something often left out of even the best hotels. Buffet breakfast was excellent with large variety of food. We enjoyed a drink and listing to the band in the bar and recommend that you do this as it is a lovely bar. Only negative was the price of tea and coffee in the restaurant at afternoon tea time.There was a smart phone for use whilst staying at the hotel. The hotel was easy to get to from the airport using the Airport Express train to Kowloon then the shuttle bus. We would have liked to have stayed longer to take advantage of the hotel itself. Would most certainly stay there again when next in Hong Kong.
Genuine Expedia guest review
Other trip Apr 25, 2015
Bankgirl
AU
5.0 / 5Outstanding
"Room with a view"
Very beautiful hotel- a little hard to find as entrance a little obscure. Really great view. Staff very accommodating.
Genuine Hotels.com guest review
1 night romance trip Apr 2, 2015
Susan
CA
4.0 / 5Excellent
"Hyatt Regency Hong Kong, Tsim Sha Tsui March 2015"
Overall the hotel is excellent. The elevator system takes some getting used to. The breakfast buffet service closes at 10:00 am sharp! This actually should be based upon the customer needs, given the cost of the buffet per person.
Genuine Hotels.com guest review
2 night romance trip Mar 26, 2015
Denise
GB
5.0 / 5Outstanding
"Perfect stay"
It was a perfect stay for a hectic business schedule in Hong Kong. Will be stay here for sure during next trip to Hong Kong.
Genuine Hotels.com guest review
3 night business trip Mar 21, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice Hotel"
I have staied this hotel over 10 times. It's nice. But recently HKD is very hight so it's expensive!!!
Genuine Expedia guest review
Other trip Mar 23, 2015
Johnnie
HK
5.0 / 5Outstanding
"Hyatt Regency, Hong Kong"
Excellent hotel, really enjoyed the Chin Chin Bar
Genuine Hotels.com guest review
3 night romance trip Mar 4, 2015
John
GB
5.0 / 5Outstanding
"HK first time"
Had a great time in the 5 days trains sky shuttle theme parks budda visit peak look out
Genuine Expedia guest review
Other trip Mar 4, 2015
bob
AU
5.0 / 5Outstanding
"Very good hotel"
Excellent room hard product. Room service dinner was great quality.
Genuine Expedia guest review
Other trip Feb 4, 2015
Gordon
AU
4.0 / 5Excellent
"hotel entrance could be better highted very hard"
It was a pleasant stay. Thanks
Genuine Hotels.com guest review
1 night business trip Jan 8, 2015
Jumina
SG
5.0 / 5Outstanding
"Great hotel in a great location."
Hotel close to everything we need, shops, restaurants, subway, attractions. Great staff. Check in and out was smooth and fast.
Genuine Hotels.com guest review
4 night romance trip Jan 2, 2015
Philip K Y
CA
4.0 / 5Excellent
"Hotel near to MTR and shopping & eating areas."
Overall, the experience was good except that we still can smell smoke (cigarette smoke) despite having stayed at non-smoking room and having the air purifier machine installed by the hotel. Truly a hotel that cares and understands the needs of the customers. What made us "Wow" was the hotel smartphone which we can use to make complimentary unlimited international calls to Singapore and also the unlimited mobile internet access. Thank you Hyatt Regency!
Genuine Expedia guest review
Other trip Dec 31, 2014
Alice
SG
4.0 / 5Excellent
"Great location"
Great location in Kowloon. Attached to mall with red line metro entrance in mall. Supermarket in mall & many quick cafés. Close walk to harbour city mall w/upscale shops. Staff warm & polite but not very proactive Conceirge staff could be better. Cleaning staff great, detailed and quick. Beds firm but comfortable. Large bathrooms. Bedroom area a bit small. If you are looking for a view I would upgrade to a harbour view which has a small view but not huge. Other rooms have no views.
Genuine Hotels.com guest review
4 night romance trip Dec 21, 2014
A Traveler
CA
4.0 / 5Excellent
"Go for the Japanese front desk staff"
The Japanese staff at front desk was very helpful and strive to make customers happy by looking into better room options. However the local Hong Kong staff at front desk showed no more interest other than trying to push you to pay more for better rooms and at same time gave me the lowest floor level room he could find in the system.
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
Zhouchuan
AS
3.0 / 5Good
"Nice location, good hotel"
Great hotel, room smelled like somebody had just smoked in it before though. Concierge Jeff was very helpful, the rest was average. The room layout is fantastic, location is also great. The amenities are good, but not amazing (I.e. Other HK hotels have cooler pools, outdoor terraces etc)
Genuine Hotels.com guest review
3 night romance trip Nov 28, 2014
A Traveler
AS
4.0 / 5Excellent
"Good hotel very convenient."
Nice harbour view with supermarket and shopping center. Very convenient for family with children.
Genuine Expedia guest review
Other trip Nov 20, 2014
jai
GB
5.0 / 5Outstanding
"Thank you for a lovely stay in your hotel."
We appreciated the warm welcome we received and being escorted to our lovely suite. The design of the suite was very appealing and was very comfortable and clean. The area was quiet at night so we were able to sleep well after our long flight and we woke feeling relaxed. The big bath was an added bonus! Staff in all areas were courteous and helpful and we would like to come and stay again.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
A Traveler
NZ
4.0 / 5Excellent
Great place to stay to be in the heart of Hong Kong. Easy access to harbour, transport and shopping.
Genuine Hotels.com guest review
5 night trip Oct 3, 2014
Vanessa
AU
5.0 / 5Outstanding
"Nice hotel. Close to most tourist attractions."
Really enjoyed my stay at the Hyatt Regency, TST, Hong Kong
Genuine Expedia guest review
Other trip Oct 20, 2014
FRANCES
CA
5.0 / 5Outstanding
"The heart of Kowloon"
Very central to everything in Kowloon, convenience to K11 Mall and MTR as well as a lot of street shopping. Great outdoor pool. Loved it.
Genuine Expedia guest review
Other trip Oct 13, 2014
Don
CA
4.0 / 5Excellent
"Lovely hotel"
Great hotel walking distance to ferry, shopping mall attached with a good food shop. Too expensive in the hotel. Room size good for 3. Loved the free shuttle to/from the train that runs every 15 minutes. Train to airport very convenient and can book in flight and load luggage at the train station amazing service. Hotel very expensive but lovely if you can get it on sale it is fantastic
Genuine Expedia guest review
Other trip Oct 4, 2014
evelyn
AU
3.0 / 5Good
"No food or drinks by the pool"
Good location, great views but no pool bar. No food or drinks available poolside which is not really acceptable for a five star hotel.
Genuine Expedia guest review
Other trip Sep 29, 2014
Anthony
AU
4.0 / 5Excellent
"A quality hotel in center of Kowloon"
A quality hotel with excellent staff attention and helpfulness. Located adjacent to and with direct access to a modern shopping center. The cafes and restaurants in the center provided a good alternative to eating at the hotel which is rather expensive.
Genuine Expedia guest review
Other trip Sep 28, 2014
Robin
AU
4.0 / 5Excellent
"Great location"
Good spot near all shops and locations on the Lowloon side.
Genuine Hotels.com guest review
3 night business trip Sep 9, 2014
Pep
AU
5.0 / 5Outstanding
"Cracking Hotel !!!"
I was more than pleasantly surprised - not a stuff hotel at all. Friendly staff at all levels. Free Mobile phone for use in Hong Kong. Suitably impressed!!
Genuine Hotels.com guest review
1 night trip Jul 13, 2014
A Traveler
ZA
5.0 / 5Outstanding
"Excellent Hotel to stay."
Excellent Hotel with courteous staff & great Hospitality -very clean & in a great location - within walking distance to many of the local attractions - Easy conveyance ( Taxi/MTR readily available) to all islands within HK.
Genuine Expedia guest review
Other trip Aug 6, 2014
A Traveler
SG
5.0 / 5Outstanding
"Shopping Break"
Good hotel, in perfect location.
Genuine Hotels.com guest review
4 night trip Jul 28, 2014
Celynn
PH
5.0 / 5Outstanding
"Beautiful hotel in a handy location."
Lovely room with harbour view. All staff extremely friendly and helpful. Would definitely stay here again.
Genuine Expedia guest review
Other trip Jul 30, 2014
Lea
AU
5.0 / 5Outstanding
"Awesome stay at HK"
Best location, fully equipped room, excellent cleanliness. Staff were very cooperative and helpful Choose corner room if possible, facing towards Victoria harbour Some thing which could be improved Vegetarian food option was limited during breakfast As a hotel guest I was not allowed to go to hotel top floor to h e a view of city Else it's awesome hotel to stay at excellent location
Genuine Expedia guest review
Other trip Jul 28, 2014
Gaurav
SG
5.0 / 5Outstanding
"What a Gem"
Well of hotels that I have stayed in recently this is a diamond and not in the rough. Its great from the front desk to the rooms. The little mobile phone for use whilst in the city to the apples delivered personally on check in - wow !!
Genuine Hotels.com guest review
1 night trip Jul 14, 2014
A Traveler
ZA
4.0 / 5Excellent
"Great location"
Loved the room. Spacious and clean. Located right above the exit to tst mtr station which is not too far to walk to. Walking distance to the harbor and many shopping centers ard tst area. Nice pool and small decent gym.
Genuine Hotels.com guest review
3 night romance trip Jul 6, 2014
Simplykrys
SG
5.0 / 5Outstanding
"Everything is perfect, except the restaurant"
Everything in this hotel is just more than perfect! Excellent service, friendly staff, clean & comfort room, free wifi, free call to HK, Singapore & few other countries. The only imperfection was the quality of food of the Chinese restaurant. I would say the food was completely worse than any street side local food stall in HK. I would rather had a cup noodles in 7-11.
Genuine Hotels.com guest review
2 night family trip Jul 4, 2014
Jasmine
SG
3.0 / 5Good
"We found the hotel very sterile, terrible foyer,"
We thought it was not a place you would want to spend time , breakfast at $50 per person was far too expensive, The swimming pool was 2 flights of stairs to get to Wouldn't ever return
Genuine Expedia guest review
Other trip Jul 4, 2014
Jasper
AU
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