All hotels in Exeter, England, United Kingdom
1 room, 2 adults
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Western Way, Exeter, Exeter, England, EX1 2DB, United Kingdom, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 313 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    3.9
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3.0 / 5Good
"Nice place - will return"
A very nice hotel, nice amenities and good sized room. A plus is that everything in the room worked as it should have. The breakfast buffet in the morning was rather more substantial that I expected. Very helpful hotel staff. I was in room 331 and paid 119BP or 76US
Genuine Hotels.com guest review
1 night romance trip May 11, 2015
Stephen
US
5.0 / 5Outstanding
Really enjoyed our stay here. Staff were helpful and polite. Food was excellent and good value. Rooms were cosy and welcoming. Only comment is that guidance on where to park prior to arrival would be useful.
Genuine Venere guest review
Other trip Dec 17, 2014
A Traveler
US
4.0 / 5Excellent
The hotel is clean. All personnel is very kind and professional. The place is a bit out of the exeter city center but close to the bus station. Around weekends too many drunk and noisy customers to my standard. Anyway I like to reccomend it.
Genuine Venere guest review
Other trip Nov 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient location close to shops & restaurants"
Enjoyed my stay. Very friendly staff & informative.
Genuine Hotels.com guest review
2 night trip Sep 18, 2014
CBain
US
4.0 / 5Excellent
"Very clean and in a excellent location"
Overall a very exceptional hotel. The only downside was that the wifi policy was a bit deceptive but the staff was very helpful with resolving all of our issues. Excellent trip!
Genuine Hotels.com guest review
8 night trip with friends Mar 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent service"
Staff were all excellent - friendly, helpful AND efficient, which you don't always find. We didn't stay in the hotel for dinner as we wanted to explore but reception staff were very knowledgeable about alternatives. We did stay in the hotel for Sunday breakfast which was excellent and really good value for money
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Amanda C
US
4.0 / 5Excellent
"I can recommend this hotel"
The hotel delivered very much what I expected from a branded hotel chain. It is a very nice hotel, with a very nice bar and lounge, good food and comfortable rooms. However, what made this hotel stand out for me was the outstanding cleanliness of the room and how the cleaning personel made up the room each day. Well done.
Genuine Hotels.com guest review
4 night trip Oct 2, 2013
Gordon McKee
US
4.0 / 5Excellent
"Comfortable hotel, near Exeter town centre"
Very nice hotel. Comfortable room. Vue Cinema opposite and town centre a short walk up the hill.
Genuine Hotels.com guest review
2 night trip Sep 10, 2013
Nick
US
2.0 / 5Fair
"Basic"
Was pretty basic. Don't expect a fridge or micro in the room. Internet is not free. Shower curtin did not fit shower. Water seeping into cheep plywood tub base due to no chalking No extras at all but if you need a hotel fairly close to the airport but in the city for a night it's ok. We are actually going back for the night before the flight
Genuine Hotels.com guest review
3 night trip Jul 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Good quality, clean, good value hotel."
We were happy with the standard of the hotel and were pleased with the cleanliness, space and warmth of the room. We were delighted to find a Costa Coffee sale point in the lobby but were disappointed by the limited selection of Costa food available. We will stay in this hotel next time we are in Exeter.
Genuine Hotels.com guest review
2 night trip Mar 14, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"One night pit stop"
Stopped over on the way to Cornwall for one night. Very polite and friendly staff in all areas of the hotel from front desk to the cleaners. Breakfast was amazing too and again served by very polite, attentive staff. Top marks
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
William
GB
5.0 / 5Outstanding
"Brilliant stay"
We enjoyed our stay, staff were all very friendly. Would definitely stay there again.
Genuine Hotels.com guest review
3 night family trip Aug 15, 2015
Anita
GB
5.0 / 5Outstanding
"Good value"
This was my second stay at Jurys. I came back because it is a very clean, pleasant and friendly hotel close to the centre of Exeter. It is good value too.
Genuine Hotels.com guest review
2 night trip Aug 9, 2015
Christine
GB
4.0 / 5Excellent
Very comfortable but air conditioning in bedroom played up noisily one night. Also tv remote control volume button very difficult to use.
Genuine Hotels.com guest review
4 night family trip Aug 6, 2015
A Traveler
GB
3.0 / 5Good
"Average Hotel"
Hotel is located not far (10 min walk) from main shopping district. It's slightly run down. Rooms are small but comfortable. Staff were average and seemed disinterested. We didn't eat here so can not recommend. Overall ok but wouldn't stay again.
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
A Traveler
AU
3.0 / 5Good
"Serviceable and conveniently located"
The staff were very friendly and helpful. However, I repeatedly received a letter under my door indicating that I needed to visit the front desk, but when I got there, nobody knew why I'd been sent the summons. That was a bit frustrating and seemed a little disorganised. The bed always looked well made up, but after being merely sat on for a few minutes, the mattress cover and the bottom sheet always came untucked and had to be wrangled back in place throughout the night. This probably seems like a nitpicky detail, but there were more teabags than there was milk available to fix myself drinks, and there was always only one packet of biscuits even though there were two of us in the room. However, the housekeeping staff were very nice about providing extra supplies, including leaving new towels outside the door when the "do not disturb" sign was hanging on the nob. It was great to have access to A/C during a rather warm period (especially since I was on the 4th floor, which could get quite toasty). The hotel was also conveniently located near the cinema and Princesshay.
Genuine Hotels.com guest review
4 night business trip Jul 9, 2015
Caitlin
GB
4.0 / 5Excellent
"City centre location"
Warm welcome and a free drink at the bar for signing up to the hotel newsletter. Five minute walk to cathedral and main shops.
Genuine Hotels.com guest review
1 night business trip Jun 29, 2015
Michael
GB
5.0 / 5Outstanding
"Good choice"
Good business hotel, good facilities, helpful staff, we'll appointed.
Genuine Hotels.com guest review
1 night business trip Jun 28, 2015
Gerry
GB
4.0 / 5Excellent
"Last minute booking"
Last minute booking. Hotel was clean, room was fine and staff all very friendly and helpful. Room service price was a little pricey however was tasty. Breakfast offered a wide selection and plenty of room to sit. I will return.
Genuine Hotels.com guest review
1 night trip May 26, 2015
Ben
GB
4.0 / 5Excellent
"No complaints at all"
no complaints at all. very central and would def stay again if done in Exeter!
Genuine Hotels.com guest review
3 night business trip May 20, 2015
Rupert
GB
4.0 / 5Excellent
"Nice stay"
Nice clean and tidy hotel. I had a disabled room with an adjoining door to the next room. However those residents were extremely noisy late into the night and early the following morning. Had I had a 'normal' room I don't expect I would have heard them.
Genuine Hotels.com guest review
1 night trip May 14, 2015
A Traveler
GB
4.0 / 5Excellent
"Good central hotel with reasonable parking"
Had difficulty finding hotel as assumed directions would be on booking form. Fast check in, room adequate but not very big as was cheapest room rate. Good and reasonable menu to eat in hotel in evening but quite busy with coach parties so walked in to city. Reduced parking in car park opposite which was for 24 hours so able to explore Exeter the next day and leave car there.
Genuine Hotels.com guest review
1 night business trip May 8, 2015
A Traveler
GB
3.0 / 5Good
Nice room, good location. Plain and small though.
Genuine Expedia guest review
Other trip May 10, 2015
shaun
GB
4.0 / 5Excellent
"Good hotel"
Stayed 2 nights. Good hotel.Only problem, we weren't told that the hotel had a reduced rate for the car park opposite the hotel. Paid £11.50 each night in the carpark.
Genuine Hotels.com guest review
2 night family trip Mar 7, 2015
Michael
IE
4.0 / 5Excellent
"Clean & Comfortable with friendly staff"
I stay here regularly for work, as it's located very close to Royal Devon & Exeter Hospital. Rooms are always clean & comfortable. The car park is located opposite the hotel, and although it's an NCP or similar, you get reduced 24hr parking when staying at the hotel.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2015
A Traveler
GB
2.0 / 5Fair
"Disappointment that amount of money"
my wife booked it for my 75 birthday my room was very small no breakfast included and for the price she paid was very disappointing
Genuine Expedia guest review
Other trip Mar 8, 2015
jim
GB
5.0 / 5Outstanding
"Excellent hotel"
Excellent as usual. Clean comfortable room. Friendly staff.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
GB
4.0 / 5Excellent
"Nice hotel, some inconsiderate clients."
Room was very good. Unfortunately had to confront a group of drunk businessmen about their behaviour at 1:45am. Settled after that.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2015
andrew
GB
4.0 / 5Excellent
"Ok - but read below"
reasonable hotel, at a reasonable price. No shaving electrical sockets in the room however!
Genuine Hotels.com guest review
1 night business trip Feb 22, 2015
Mark
GB
4.0 / 5Excellent
"Great Hotel"
Always enjoy staying at a Jury's Inn. This time we were given a Kingsize Bed, which was really appreciated. Only thing letting you down were the pillows.....no soft down pillows were available, despite being advertised with a note on the bed. All pillows in our room (322) were foam and too firm, including those in the cupboard.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great central location."
Great central location. Very easy to walk everywhere. Parking very handy too
Genuine Hotels.com guest review
3 night family trip Feb 15, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great for what it is"
Visiting my son. Conveniently located
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
SANJAY
AS
5.0 / 5Outstanding
"5 Stars"
I was very impressed by this hotel and the staff were very helpful. Rooms were clean, beds were comfortable, good variety for the buffet breakfast, shower was decent and check out wasn't until noon which was handy after a night out in town! I will definitely stay again on my next visit to Exeter.
Genuine Hotels.com guest review
2 night trip with friends Jan 23, 2015
A Traveler
GB
4.0 / 5Excellent
"Comfortable, convenient and welcoming"
We felt our comfort was important to the staff and they were all very obliging at all times. The rooms were clean and cosy on a rainy night.
Genuine Expedia guest review
Other trip Jan 22, 2015
Sue
GB
4.0 / 5Excellent
"Overnight stay"
An overnight stay to meet family - very satisfied
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Norman
GB
4.0 / 5Excellent
"Clean, good value and close to centre of town"
Clean room with everything needed. Bed softer than I'd prefer. Helpful reception staff.
Genuine Hotels.com guest review
1 night trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Great service"
Room was a bit small and warn, but overall an enjoyable stay
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Exeter Stay"
Good central location with well lit public car park opposite. Reduced rate through the Hotel Good basic room, no frills but good value for what we paid. Breakfast extra & worth it. Within walking distance of shops, cathedral,restaurants etc.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Kathryn
GB
4.0 / 5Excellent
"A Great Christmas Stay"
Staff were friendly and attentive without intruding. Would be nice to have a bottle of water in the room. Great location and perfect location for what we wanted on this trip.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Janet
GB
4.0 / 5Excellent
"very good for stopover"
good hotel excellent location good room facilities including iron and board. staff nice overall I would certainly recommend it for a quick stop.
Genuine Hotels.com guest review
1 night trip Dec 18, 2014
richard
GB
5.0 / 5Outstanding
"The best in Exeter"
excellent welcome, room (as always) spotless, friendly service in bar. We have become loyal customers, if we cannot stay at Jury's we delay the trip!
Genuine Hotels.com guest review
1 night family trip Dec 14, 2014
Geoffrey
GB
5.0 / 5Outstanding
"very nice city center hotel, great breakfast ."
fab weekend away, hotel great spot 5 mins walk from shops, vue cinema and carpark opposite. lovely xmas market around catherdral .
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
donna
GB
4.0 / 5Excellent
"Good room, minimal extras"
Very well located for the town centre; walkable from Exeter Central station (would advise a taxi from St Davids). Bar area pleasant and quite quiet, food of a decent standard (portion of chips). Booked a double room, clean and spacious, though the complimentary wi-fi was achingly slow (to encourage an upgrade to "premium"?). Breakfast was not included and the add-on price seemed a bit expensive with the town so close, so I skipped that.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"An hotel brand you can rely on !"
Great hotel for the area. Excellent city centre location. I have stayed there before this trip and I'm happy to recommend.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
CORALINE
GB
5.0 / 5Outstanding
"Fantastic"
Excellent....central location. Lovely clean big room and the most comfortable bed....so soft! Got really good deal on Trivago. Booked twin room, single bed with double. Plenty of space. Breakfast was very good, more than enough to choose from. Booked for Christmas work meal, would definitely stay again.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
Vicki
GB
4.0 / 5Excellent
"Pretty Good"
Stayed Sunday and Monday night. Used NCP car park literally across the road which was secure and v convenient. WiFi is extra for decent bandwidth. Bar area and dining areas OK. Breakfast was decent in terms of range and quality. Staff however are first class in all areas. Only downside is that it is in the wrong part of town - albeit there is a nice burger bar called Hubbox just up the road.
Genuine Hotels.com guest review
2 night business trip Nov 30, 2014
Pat
GB
4.0 / 5Excellent
"Clean and functional"
Purpose-built, business-like accommodation near bus station and High Street. Rooms well-equipped with essentials although lacking in character. Had very little contact with staff, but those I did meet were helpful and friendly.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent service and good location"
Could not fault the hotel staff. Extremely helpful, professional and friendly. There was a problem with the air conditioning in our room and we were moved immediately. Room was comfortable and clean, good facilities. Hotel was a little difficult to find, we arrived on foot in the dark and the hotel was not lit up at all. That said it was in a good location, literally 5 mins walk from Princesshay.
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
Sue
GB
4.0 / 5Excellent
"Comfortable if unremarkable."
Nice enough. Well run.
Genuine Hotels.com guest review
2 night trip Nov 23, 2014
Alexander
AS
4.0 / 5Excellent
"Busy hotel friendly staff good location"
Busy hotel friendly staff good location Closer to city centre
Genuine Expedia guest review
Other trip Nov 30, 2014
cswai
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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