All hotels in Exeter, England, United Kingdom
1 room, 2 adults
You can collect Welcome Rewards® nights hereWestern Way, Exeter, Exeter, England, EX1 2DB, United Kingdom, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 325 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    3.9
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5.0 / 5Outstanding
"Convenient location close to shops & restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed my stay. Very friendly staff & informative.
Genuine Hotels.com guest review
2 night trip Sep 18, 2014
CBain
US
4.0 / 5Excellent
"Very clean and in a excellent location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall a very exceptional hotel. The only downside was that the wifi policy was a bit deceptive but the staff was very helpful with resolving all of our issues. Excellent trip!
Genuine Hotels.com guest review
8 night trip with friends Mar 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff were all excellent - friendly, helpful AND efficient, which you don't always find. We didn't stay in the hotel for dinner as we wanted to explore but reception staff were very knowledgeable about alternatives. We did stay in the hotel for Sunday breakfast which was excellent and really good value for money
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
Amanda C
US
4.0 / 5Excellent
"I can recommend this hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel delivered very much what I expected from a branded hotel chain. It is a very nice hotel, with a very nice bar and lounge, good food and comfortable rooms. However, what made this hotel stand out for me was the outstanding cleanliness of the room and how the cleaning personel made up the room each day. Well done.
Genuine Hotels.com guest review
4 night trip Oct 2, 2013
Gordon McKee
US
4.0 / 5Excellent
"Comfortable hotel, near Exeter town centre"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Comfortable room. Vue Cinema opposite and town centre a short walk up the hill.
Genuine Hotels.com guest review
2 night trip Sep 10, 2013
Nick
US
2.0 / 5Fair
"Basic"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Was pretty basic. Don't expect a fridge or micro in the room. Internet is not free. Shower curtin did not fit shower. Water seeping into cheep plywood tub base due to no chalking No extras at all but if you need a hotel fairly close to the airport but in the city for a night it's ok. We are actually going back for the night before the flight
Genuine Hotels.com guest review
3 night trip Jul 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Good quality, clean, good value hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were happy with the standard of the hotel and were pleased with the cleanliness, space and warmth of the room. We were delighted to find a Costa Coffee sale point in the lobby but were disappointed by the limited selection of Costa food available. We will stay in this hotel next time we are in Exeter.
Genuine Hotels.com guest review
2 night trip Mar 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Very clean, comfortable room and friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only stayed for one night but services were great and the room was spacious and very comfortable. Great amenities. Parking very close. Hotel breakfast was good with large variety of food offered. Thank you so much for a delightful first night in the UK.
Genuine Hotels.com guest review
1 night trip Jul 22, 2012
kate
US
5.0 / 5Outstanding
"Located in City Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and helpful, and the room was clean and comfortable. The only drawback was that it was not a quick walk to/from the train station (30 minutes and hilly). However, there was taxi service readily available and the hotel arranges for that if requested (Approximately $8 for one-way).
Genuine Hotels.com guest review
2 night business trip Apr 26, 2012
June
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed 2 nights. Good hotel.Only problem, we weren't told that the hotel had a reduced rate for the car park opposite the hotel. Paid £11.50 each night in the carpark.
Genuine Hotels.com guest review
2 night family trip Mar 7, 2015
Michael
IE
4.0 / 5Excellent
"Clean & Comfortable with friendly staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I stay here regularly for work, as it's located very close to Royal Devon & Exeter Hospital. Rooms are always clean & comfortable. The car park is located opposite the hotel, and although it's an NCP or similar, you get reduced 24hr parking when staying at the hotel.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent as usual. Clean comfortable room. Friendly staff.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
GB
4.0 / 5Excellent
"Nice hotel, some inconsiderate clients."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Room was very good. Unfortunately had to confront a group of drunk businessmen about their behaviour at 1:45am. Settled after that.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2015
andrew
GB
4.0 / 5Excellent
"Ok - but read below"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
reasonable hotel, at a reasonable price. No shaving electrical sockets in the room however!
Genuine Hotels.com guest review
1 night business trip Feb 22, 2015
Mark
GB
5.0 / 5Outstanding
"Great central location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great central location. Very easy to walk everywhere. Parking very handy too
Genuine Hotels.com guest review
3 night family trip Feb 15, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great for what it is"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Visiting my son. Conveniently located
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
SANJAY
AS
5.0 / 5Outstanding
"5 Stars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was very impressed by this hotel and the staff were very helpful. Rooms were clean, beds were comfortable, good variety for the buffet breakfast, shower was decent and check out wasn't until noon which was handy after a night out in town! I will definitely stay again on my next visit to Exeter.
Genuine Hotels.com guest review
2 night trip with friends Jan 23, 2015
A Traveler
GB
4.0 / 5Excellent
"Overnight stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
An overnight stay to meet family - very satisfied
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Norman
GB
4.0 / 5Excellent
"Clean, good value and close to centre of town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Clean room with everything needed. Bed softer than I'd prefer. Helpful reception staff.
Genuine Hotels.com guest review
1 night trip Jan 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was a bit small and warn, but overall an enjoyable stay
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Exeter Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good central location with well lit public car park opposite. Reduced rate through the Hotel Good basic room, no frills but good value for what we paid. Breakfast extra & worth it. Within walking distance of shops, cathedral,restaurants etc.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Kathryn
GB
4.0 / 5Excellent
"A Great Christmas Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff were friendly and attentive without intruding. Would be nice to have a bottle of water in the room. Great location and perfect location for what we wanted on this trip.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Janet
GB
4.0 / 5Excellent
"very good for stopover"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
good hotel excellent location good room facilities including iron and board. staff nice overall I would certainly recommend it for a quick stop.
Genuine Hotels.com guest review
1 night trip Dec 18, 2014
richard
GB
5.0 / 5Outstanding
"The best in Exeter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent welcome, room (as always) spotless, friendly service in bar. We have become loyal customers, if we cannot stay at Jury's we delay the trip!
Genuine Hotels.com guest review
1 night family trip Dec 14, 2014
Geoffrey
GB
5.0 / 5Outstanding
"very nice city center hotel, great breakfast ."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
fab weekend away, hotel great spot 5 mins walk from shops, vue cinema and carpark opposite. lovely xmas market around catherdral .
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
donna
GB
4.0 / 5Excellent
"Good room, minimal extras"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very well located for the town centre; walkable from Exeter Central station (would advise a taxi from St Davids). Bar area pleasant and quite quiet, food of a decent standard (portion of chips). Booked a double room, clean and spacious, though the complimentary wi-fi was achingly slow (to encourage an upgrade to "premium"?). Breakfast was not included and the add-on price seemed a bit expensive with the town so close, so I skipped that.
Genuine Hotels.com guest review
1 night business trip Dec 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"An hotel brand you can rely on !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel for the area. Excellent city centre location. I have stayed there before this trip and I'm happy to recommend.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2014
CORALINE
GB
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent....central location. Lovely clean big room and the most comfortable bed....so soft! Got really good deal on Trivago. Booked twin room, single bed with double. Plenty of space. Breakfast was very good, more than enough to choose from. Booked for Christmas work meal, would definitely stay again.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
Vicki
GB
4.0 / 5Excellent
"Pretty Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed Sunday and Monday night. Used NCP car park literally across the road which was secure and v convenient. WiFi is extra for decent bandwidth. Bar area and dining areas OK. Breakfast was decent in terms of range and quality. Staff however are first class in all areas. Only downside is that it is in the wrong part of town - albeit there is a nice burger bar called Hubbox just up the road.
Genuine Hotels.com guest review
2 night business trip Nov 30, 2014
Pat
GB
4.0 / 5Excellent
"Clean and functional"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Purpose-built, business-like accommodation near bus station and High Street. Rooms well-equipped with essentials although lacking in character. Had very little contact with staff, but those I did meet were helpful and friendly.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent service and good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Could not fault the hotel staff. Extremely helpful, professional and friendly. There was a problem with the air conditioning in our room and we were moved immediately. Room was comfortable and clean, good facilities. Hotel was a little difficult to find, we arrived on foot in the dark and the hotel was not lit up at all. That said it was in a good location, literally 5 mins walk from Princesshay.
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
Sue
GB
4.0 / 5Excellent
"Comfortable if unremarkable."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice enough. Well run.
Genuine Hotels.com guest review
2 night trip Nov 23, 2014
Alexander
AS
4.0 / 5Excellent
"Busy hotel friendly staff good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Busy hotel friendly staff good location Closer to city centre
Genuine Expedia guest review
Other trip Nov 30, 2014
cswai
GB
5.0 / 5Outstanding
"Nice hotel and the staff were helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A very helpful staff with good customer service and very safe of myself for one night and the Exeter central train station was close by and the shopping centre was really nice very closely to the hotel
Genuine Expedia guest review
Other trip Nov 30, 2014
Faiza
GB
4.0 / 5Excellent
"Rooms need update"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Rooms look a little tiered but not to bad
Genuine Hotels.com guest review
1 night business trip Nov 20, 2014
Trevor
GB
3.0 / 5Good
"heating problems"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Temperature control in room was ineffective. No everyone likes a hot bedroom overnight.
Genuine Hotels.com guest review
1 night trip Nov 19, 2014
A Traveler
GB
3.0 / 5Good
"My experience in Jury Inn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I have stayed 9 nights in the hotel found it's an okay accommodation. Besides the small room, narrow bed, disappointing internet speed performance, the staff were incredible friendly and all time try very hard to show their enthusiasm. What could you say if the staff offer you a free dinner while you have already suffered from waiting for a steak more than 90 minutes even they rush and back to the kitchen uncountable times. What could you say if the staff gave you their code to let you, finally, log in the high speed broadband internet which was never work even you have paid.
Genuine Expedia guest review
Other trip Nov 20, 2014
johnwing57
GB
4.0 / 5Excellent
"A good value business hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A good value-for-money business quality hotel. Would be improved by slightly tighter control over the behaviour (and cleanliness) of some of the large groups of 'men on a work trip' in the bar in the evening - but that's never easy. And if you are a pedestrian, crossing the roads at the roundabout outside the hotel can be a challenge. Wheelchair users might like to know this too.
Genuine Expedia guest review
Other trip Nov 20, 2014
Simon
GB
3.0 / 5Good
"Disappointed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
I booked a Executive room but was given a standard room. Internet access was unusable. Food finished at9pm so very early Overall not very good
Genuine Hotels.com guest review
1 night business trip Nov 10, 2014
David
GB
4.0 / 5Excellent
"Ideal place to stay for city break in Exeter"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location 5 mins walk to city centre. room was clean and comfortable. Buffet breakfast was great. Would definately use the hotel again.
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
Deborah
GB
4.0 / 5Excellent
"Central"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is within walking distance of the city center shops. Staff all seemed friendly, the hotel looked clean everywhere. Convenient car park across the road to which the hotel subsidizes.
Genuine Expedia guest review
Other trip Oct 18, 2014
George
GB
4.0 / 5Excellent
"Convenient for visiting Exeter"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Reception and restaurant staff were very helpful and efficient. Excellent breakfast with massive choice. The only downside was not having on site parking, though using the 24hr public car park across the road at reduced fees was ok for our three day stay.
Genuine Expedia guest review
Other trip Oct 16, 2014
MM
GB
4.0 / 5Excellent
"Good hotel but no hotel parking available."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was generally good, but parking was a nightmare. No hotel car park, but a council car park behind and a multi storey in front. Expensive and not convenient.
Genuine Hotels.com guest review
2 night family trip Oct 9, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great stay at a good price. Excellent staff."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay and very helpful staff, room was very clean and tidy. Efficient check in and check out procedure.
Genuine Expedia guest review
Other trip Oct 5, 2014
tony
GB
1.0 / 5Poor
"The worst part of Exeter"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
Poor noisy location full of dossers
Genuine Hotels.com guest review
1 night trip with friends Sep 27, 2014
A Traveler
GB
3.0 / 5Good
"Very basic and no free extras"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The rooms are on the small side and laid out with the most basic of furnishings- although it is air conditioned. Everything was just a touch scruffy but it was reasonably clean. There is no view to speak of and the hotel is outside the main city centre. It's OK as a budget offer but not particularly good value or enticing. Wi Fi signal is weak unless you pay for a premium package.
Genuine Expedia guest review
Other trip Sep 23, 2014
Phil
GB
4.0 / 5Excellent
"Perfect Birthday Break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I booked 2 rooms for a Saturday night to celebrate my birthday in Exeter. The hotel is centrally located and has parking opposite in the NCP car park. We were at the front of the hotel so our view was of the car park - not so pretty! The room was clean and had everything we needed. The bed was comfy. It was a little bit noisy at night but not enough to keep us awake. There was free Wi-Fi too. Will definitely be back.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Cindy CW
GB
5.0 / 5Outstanding
"Business stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel- staff were helpful. Dinner was lovely. Rooms were clean. Breakfast was lovely. Only slight niggle was that you have to pay for parking but they do state this and they are a city centre hotel so this wasn't a surprise.
Genuine Hotels.com guest review
3 night business trip Sep 18, 2014
Gail
GB
4.0 / 5Excellent
"Great for Exeter city centre"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very close to main shopping area, car park just across the road. Overall great location.
Genuine Expedia guest review
Other trip Sep 23, 2014
TC
GB
4.0 / 5Excellent
"wonder why there is no refrigerator in the room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff is very friendly when we need help from them.
Genuine Expedia guest review
Other trip Sep 22, 2014
SB
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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