"Very clean and in a excellent location"
Overall a very exceptional hotel. The only downside was that the wifi policy was a bit deceptive but the staff was very helpful with resolving all of our issues. Excellent trip!Genuine Hotels.com guest review
Staff were all excellent - friendly, helpful AND efficient, which you don't always find. We didn't stay in the hotel for dinner as we wanted to explore but reception staff were very knowledgeable about alternatives. We did stay in the hotel for Sunday breakfast which was excellent and really good value for moneyGenuine Hotels.com guest review
"I can recommend this hotel"
The hotel delivered very much what I expected from a branded hotel chain. It is a very nice hotel, with a very nice bar and lounge, good food and comfortable rooms. However, what made this hotel stand out for me was the outstanding cleanliness of the room and how the cleaning personel made up the room each day. Well done.Genuine Hotels.com guest review
"Comfortable hotel, near Exeter town centre"
Very nice hotel. Comfortable room. Vue Cinema opposite and town centre a short walk up the hill.Genuine Hotels.com guest review
Was pretty basic. Don't expect a fridge or micro in the room. Internet is not free. Shower curtin did not fit shower. Water seeping into cheep plywood tub base due to no chalking No extras at all but if you need a hotel fairly close to the airport but in the city for a night it's ok. We are actually going back for the night before the flightGenuine Hotels.com guest review
"Good quality, clean, good value hotel."
We were happy with the standard of the hotel and were pleased with the cleanliness, space and warmth of the room. We were delighted to find a Costa Coffee sale point in the lobby but were disappointed by the limited selection of Costa food available. We will stay in this hotel next time we are in Exeter.Genuine Hotels.com guest review
"Very clean, comfortable room and friendly staff"
Only stayed for one night but services were great and the room was spacious and very comfortable. Great amenities. Parking very close. Hotel breakfast was good with large variety of food offered. Thank you so much for a delightful first night in the UK.Genuine Hotels.com guest review
"Located in City Center"
The staff was very friendly and helpful, and the room was clean and comfortable. The only drawback was that it was not a quick walk to/from the train station (30 minutes and hilly). However, there was taxi service readily available and the hotel arranges for that if requested (Approximately $8 for one-way).Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Front of house excellent. Comfortable room.Genuine Hotels.com guest review
"everything that was needed for a good 1 night stay"
Wifi worked. Excellent lamb dish on the menu that I had for room service. Good breakfast. Reasonable discounted price on the car parking across the road for a city centre hotelGenuine Hotels.com guest review
"Great service, very comfy bed"
Hotel well presented and clean. Friendly, helpful staff. Two things that I wasn't happy about were the lack of a fridge in the room and having a shower head that's fixed to the wall (2 pet hates of mine!)Genuine Hotels.com guest review
Excellent room - very clean with a very comfy bed, towels, shampoo, shower gel etc plus air con which was very welcome! Very pleased with the room & liked the fact that we had the option to have the window open or the air con on. Parking you have to pay extra for in a mult-storey across the road but the hotel do a discounted rate of £7 for 24 hours […] & the car-park is so close it's not a problem. I would absolutely recommend this hotel but don't recommend eating there! There are lots of restaurants a 10 minute "amble" away. Our food when it eventually came out looked amazing but was burnt, tasteless & cold. We complained about one meal & got our money back & the girl was very apologetic but could have done more to make up for it. I had to ask for the money back. Bar service incredibly poor - ignoring customers wishing to buy & not cleaning up the tables. So in brief - great hotel just don't venture to the bar or restaurant! Read moreGenuine Hotels.com guest review
Good hotel. Room has everything you need for a stay away from home. Central location. Downside is that you need to cross a busy road to get to the town. I didn't eat in the hotel, but there are lots of places to eat out in the nearby town centre. The hotel was quite expensive, as all Exeter accommodation seems to be in the summer...and breakfast was […] not included. Air con was appreciated in this very hot weather, although noisy to use when sleeping. Read moreGenuine Hotels.com guest review
"Lives up to expectations"
As always they acted on my requests regarding the room and I will stay there again when in the areaGenuine Hotels.com guest review
"Hope nothing goes wrong"
Positives - Great location, well appointed rooms, comfortable, friendly desk staff, air-con that works, nice shower room etc. Negatives - the TV didn't work, I reported it to reception who said they'd send someone up. An hour later no one had arrived so I went back and told them to forget it as we were going to bed! 15 mins later someone rang the room […] saying they were the duty manager and that 'their pager hadn't worked'. Come on that's a lame excuse. They really need to sort out the customer service side of this operation. Read moreGenuine Hotels.com guest review
"A bit disappointing"
At first, allocated a tiny room with a very small shower room, no bath. When I requested something better, at first I was told all rooms were the same. I had to point out that it wasn't anything like the room they illustrate in their publicity. Got moved to bigger room with a bath but the bathroom was still very small. At the rate charged, I thought […] this would be better than Premier Inns / Days Inn / Holiday Inn Express etc but value for money wasn't up to their standard. Read moreGenuine Hotels.com guest review
"Terrible bar service"
The hotel was fine, as expected generally, but the service in the bar was absolutely terrible. A party of us left after waiting at the bar not being served, and a salad took 30 minutes the following day to arrive. Bit disappointed.Genuine Hotels.com guest review
Friendly and helpful Staff. Room was clean and typical of this type of hotel. Breakfast fruit options could have been better for the price paid.Genuine Hotels.com guest review
"Visiting relaatives in Crediton"
Helpful staff, great location near to bus and coach station short walk from shopping centre and lovely 'new area' of Exeter we had not seen before. Beds at your hotel very comfortable and room maintained each day very well during our 4 night stay. Definitely would use your hotel in Exeter when we next visit.Genuine Hotels.com guest review
i have stayed here before with my family (in fact i was in the same room on this stay) the only thing that let the stay down was the teenage girls who were also guests who decided to make FaceTime calls in the corridor at 2330-0030.Genuine Hotels.com guest review
Good location, bed comfortable although room small with no bath in the en-suite. Great location for town although a bit noisy with hen parties coming back at 4am!!Genuine Hotels.com guest review
awesomeGenuine Hotels.com guest review
"Very poor evening meal tasteless!"
DisappointedGenuine Hotels.com guest review
It was noisy outsideGenuine Hotels.com guest review
"I would come back again"
Friendly hotel staff. The food at the bar is a bit steep however. The location is rather good for tackling the city - a mile from Exeter St David's station.Genuine Hotels.com guest review
We stayed one night here to break our journey into Cornwall. Very handy with a public car park opposite and a short walk to the Cathedral area where you can find shops, restaurants and somewhere for breakfast, if it is not included as part of your rate. Very friendly and helpful staff.Genuine Hotels.com guest review
"Not bad for the price paid"
Overal not bad but rooms could be cleanerGenuine Hotels.com guest review
"Lovely hotel close to shopping centre ."
On arrival staff very pleasant, we were so pleased it was close to the shopping centre as this was the purpose of our trip .Genuine Expedia guest review
Really Good hotel in the centre of Exeter. Excellent location and best value for money I could find. Superior rooms are a great size and the breakfast was superbGenuine Hotels.com guest review
"Good hotel close to shopping centre.."
Excellent hotel highly recommended..We found it very quiet at night...Close enough to walk to shopping centre...good parking near by..Genuine Expedia guest review
"A stay in Exeter"
I was warmly welcomed after an early arrival, and any encounter with the was helpful, when appropriate, or friendly. the hotel was superbly appointed, and the stay was excellent value for money.Genuine Expedia guest review
"Great location, friendly staff, a bit noisey"
Visited Exeter for a bit of shopping, sightseeing, and my daughter had to attend a meeting. Hotel was fine for our visit, nice short walk to shops and a longer walk down to the Quay. There was a bit of noise from the traffic. The staff were all friendly and helpful. Nice to have a bath as well as a shower, lots of towels too. Plenty of tea and coffee […] making supplies in the room. Handy ice machine in the corridor outside our room. Read moreGenuine Hotels.com guest review
Very comfortableGenuine Hotels.com guest review
Had a good stay after an initial problem with our room .The manager resolved this swiftly and we received very good service from all the staff who were polite and helpful.Would return thank you for an enjoyable weekendGenuine Hotels.com guest review
Hotels like this have to fail spectacularly to be bad but as expected this was quite the opposite. Easy to find, close to town, helpful staff (particularly the young barman... tom I think he was called). Mega brekkie included and everything you would expect. The only downside is no free WifiGenuine Hotels.com guest review
At the time of booking I requested a room on a higher floor but on checking in was given a room on the 1st floor!Genuine Hotels.com guest review
"Very noisy. Spartan, Not good value"
It did the job but I wouldn't use it againGenuine Hotels.com guest review
"Convenient and friendly"
After some initial problems with the key card to the room, it was a good stay. Breakfast was very good and plentiful. Helpful staff throughout.Genuine Hotels.com guest review
"Good location for 1 night stay in Exeter"
Hotel was easy to find and parking is available opposite at discounted rate (if you pay through the hotel). We were on a girls weekend so hotel was ideally situated a short walk from the shops and main Princesshay Centre. There were places to eat out/drink within walking distance. Hotel rooms were clean and looked like they'd been recently decorated. […] Hotel staff were helpful with places to go and buffet breakfast was good. Great value for money. Read moreGenuine Expedia guest review
Great location for centre, easy parking, lovely staff, very comfortable bedsGenuine Hotels.com guest review
Amazing value, lovely room. Very comfy bed, powerful shower!Genuine Hotels.com guest review
"Hotel was central to where we needed to be."
Jurys was near the town and the university. There was a lovely bar and eating area. Bedrooms were very well equipped. Tea making facilities and ironing board. Clean towels and clean and tidy rooms. We had a lovely and varied breakfast. A very satisfactory stayGenuine Expedia guest review
service has certainly improved over the last year, breakfast was exceptional, nothing too much trouble and food quality excellent.Genuine Hotels.com guest review
"Great hotel - good location in Exeter"
Friendly staff, lovely clean room, good shower and fantastic breakfast. Would love to stay again.Genuine Expedia guest review
"Clean comfortable hotel"
This is a good value budget range hotel, conveniently situated not far from the city centre. The room was clean and spacious, the staff friendly and a good choice of food at breakfast. My only crticism was the lack of free wi-fi which is common in many hotels now.Genuine Hotels.com guest review
"Close to town very central."
Comfortable room at a reasonable price.Genuine Expedia guest review
"Nice hotel, close to city centre."
Lovely place to stay, although we went to reception to ask for wifi code, and the man on reception said that we were the wrong glass, he said we were just low paying guests, so we would have to pay 5 pounds for wifi. Then a lovely lady told us that breakfast was ten pound, but if we went toreception we could get a voucher for eight fifty, when we went […] to reception, the man said we should of collected them the night before, and refused us the voucher. We then went out for breakfast. Spoilt our stay. Read moreGenuine Expedia guest review
"clean and comfortable"
good value, friendly, clean and comfortable. Close to town centre.Genuine Hotels.com guest review
Room too small, no bath [shower only], no premium TV channels [Sky Sports etc].Genuine Expedia guest review
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