"Great service, very comfy bed"
Hotel well presented and clean. Friendly, helpful staff. Two things that I wasn't happy about were the lack of a fridge in the room and having a shower head that's fixed to the wall (2 pet hates of mine!)Genuine Hotels.com guest review
Excellent room - very clean with a very comfy bed, towels, shampoo, shower gel etc plus air con which was very welcome! Very pleased with the room & liked the fact that we had the option to have the window open or the air con on. Parking you have to pay extra for in a mult-storey across the road but the hotel do a discounted rate of £7 for 24 hours […] & the car-park is so close it's not a problem. I would absolutely recommend this hotel but don't recommend eating there! There are lots of restaurants a 10 minute "amble" away. Our food when it eventually came out looked amazing but was burnt, tasteless & cold. We complained about one meal & got our money back & the girl was very apologetic but could have done more to make up for it. I had to ask for the money back. Bar service incredibly poor - ignoring customers wishing to buy & not cleaning up the tables. So in brief - great hotel just don't venture to the bar or restaurant! Read moreGenuine Hotels.com guest review
"Good location; close to city centre."
Check-in was harrowing at this hotel this time. We had reached the hotel around 11 am. Normally during earlier stays they would give us a room around 1 pm. However, this time we got the room at 2:45. This after over 12 hours of travel from India. We had two rooms, they couldn't give us even one. Also the rooms were not cleaned and made up till 3:30 […] in the afternoon Read moreGenuine Expedia guest review
Good hotel. Room has everything you need for a stay away from home. Central location. Downside is that you need to cross a busy road to get to the town. I didn't eat in the hotel, but there are lots of places to eat out in the nearby town centre. The hotel was quite expensive, as all Exeter accommodation seems to be in the summer...and breakfast was […] not included. Air con was appreciated in this very hot weather, although noisy to use when sleeping. Read moreGenuine Hotels.com guest review
"Lives up to expectations"
As always they acted on my requests regarding the room and I will stay there again when in the areaGenuine Hotels.com guest review
"Hope nothing goes wrong"
Positives - Great location, well appointed rooms, comfortable, friendly desk staff, air-con that works, nice shower room etc. Negatives - the TV didn't work, I reported it to reception who said they'd send someone up. An hour later no one had arrived so I went back and told them to forget it as we were going to bed! 15 mins later someone rang the room […] saying they were the duty manager and that 'their pager hadn't worked'. Come on that's a lame excuse. They really need to sort out the customer service side of this operation. Read moreGenuine Hotels.com guest review
"A bit disappointing"
At first, allocated a tiny room with a very small shower room, no bath. When I requested something better, at first I was told all rooms were the same. I had to point out that it wasn't anything like the room they illustrate in their publicity. Got moved to bigger room with a bath but the bathroom was still very small. At the rate charged, I thought […] this would be better than Premier Inns / Days Inn / Holiday Inn Express etc but value for money wasn't up to their standard. Read moreGenuine Hotels.com guest review
"Terrible bar service"
The hotel was fine, as expected generally, but the service in the bar was absolutely terrible. A party of us left after waiting at the bar not being served, and a salad took 30 minutes the following day to arrive. Bit disappointed.Genuine Hotels.com guest review
Friendly and helpful Staff. Room was clean and typical of this type of hotel. Breakfast fruit options could have been better for the price paid.Genuine Hotels.com guest review
"Visiting relaatives in Crediton"
Helpful staff, great location near to bus and coach station short walk from shopping centre and lovely 'new area' of Exeter we had not seen before. Beds at your hotel very comfortable and room maintained each day very well during our 4 night stay. Definitely would use your hotel in Exeter when we next visit.Genuine Hotels.com guest review
i have stayed here before with my family (in fact i was in the same room on this stay) the only thing that let the stay down was the teenage girls who were also guests who decided to make FaceTime calls in the corridor at 2330-0030.Genuine Hotels.com guest review
Good location, bed comfortable although room small with no bath in the en-suite. Great location for town although a bit noisy with hen parties coming back at 4am!!Genuine Hotels.com guest review
"Nice rooms, awful food."
Room comfortable, staff friendly, but the food in the restaurant was awful. Had a very very dry chicken with oven chips.Genuine Expedia guest review
awesomeGenuine Hotels.com guest review
"Very poor evening meal tasteless!"
DisappointedGenuine Hotels.com guest review
It was noisy outsideGenuine Hotels.com guest review
"I would come back again"
Friendly hotel staff. The food at the bar is a bit steep however. The location is rather good for tackling the city - a mile from Exeter St David's station.Genuine Hotels.com guest review
We stayed one night here to break our journey into Cornwall. Very handy with a public car park opposite and a short walk to the Cathedral area where you can find shops, restaurants and somewhere for breakfast, if it is not included as part of your rate. Very friendly and helpful staff.Genuine Hotels.com guest review
"Not bad for the price paid"
Overal not bad but rooms could be cleanerGenuine Hotels.com guest review
"Lovely hotel close to shopping centre ."
On arrival staff very pleasant, we were so pleased it was close to the shopping centre as this was the purpose of our trip .Genuine Expedia guest review
Really Good hotel in the centre of Exeter. Excellent location and best value for money I could find. Superior rooms are a great size and the breakfast was superbGenuine Hotels.com guest review
"Good hotel close to shopping centre.."
Excellent hotel highly recommended..We found it very quiet at night...Close enough to walk to shopping centre...good parking near by..Genuine Expedia guest review
"A stay in Exeter"
I was warmly welcomed after an early arrival, and any encounter with the was helpful, when appropriate, or friendly. the hotel was superbly appointed, and the stay was excellent value for money.Genuine Expedia guest review
"Great location, friendly staff, a bit noisey"
Visited Exeter for a bit of shopping, sightseeing, and my daughter had to attend a meeting. Hotel was fine for our visit, nice short walk to shops and a longer walk down to the Quay. There was a bit of noise from the traffic. The staff were all friendly and helpful. Nice to have a bath as well as a shower, lots of towels too. Plenty of tea and coffee […] making supplies in the room. Handy ice machine in the corridor outside our room. Read moreGenuine Hotels.com guest review
Very comfortableGenuine Hotels.com guest review
Had a good stay after an initial problem with our room .The manager resolved this swiftly and we received very good service from all the staff who were polite and helpful.Would return thank you for an enjoyable weekendGenuine Hotels.com guest review
Hotels like this have to fail spectacularly to be bad but as expected this was quite the opposite. Easy to find, close to town, helpful staff (particularly the young barman... tom I think he was called). Mega brekkie included and everything you would expect. The only downside is no free WifiGenuine Hotels.com guest review
At the time of booking I requested a room on a higher floor but on checking in was given a room on the 1st floor!Genuine Hotels.com guest review
"Very noisy. Spartan, Not good value"
It did the job but I wouldn't use it againGenuine Hotels.com guest review
"Convenient and friendly"
After some initial problems with the key card to the room, it was a good stay. Breakfast was very good and plentiful. Helpful staff throughout.Genuine Hotels.com guest review
"Good location for 1 night stay in Exeter"
Hotel was easy to find and parking is available opposite at discounted rate (if you pay through the hotel). We were on a girls weekend so hotel was ideally situated a short walk from the shops and main Princesshay Centre. There were places to eat out/drink within walking distance. Hotel rooms were clean and looked like they'd been recently decorated. […] Hotel staff were helpful with places to go and buffet breakfast was good. Great value for money. Read moreGenuine Expedia guest review
Great location for centre, easy parking, lovely staff, very comfortable bedsGenuine Hotels.com guest review
Amazing value, lovely room. Very comfy bed, powerful shower!Genuine Hotels.com guest review
"Hotel was central to where we needed to be."
Jurys was near the town and the university. There was a lovely bar and eating area. Bedrooms were very well equipped. Tea making facilities and ironing board. Clean towels and clean and tidy rooms. We had a lovely and varied breakfast. A very satisfactory stayGenuine Expedia guest review
service has certainly improved over the last year, breakfast was exceptional, nothing too much trouble and food quality excellent.Genuine Hotels.com guest review
"Great hotel - good location in Exeter"
Friendly staff, lovely clean room, good shower and fantastic breakfast. Would love to stay again.Genuine Expedia guest review
"Clean comfortable hotel"
This is a good value budget range hotel, conveniently situated not far from the city centre. The room was clean and spacious, the staff friendly and a good choice of food at breakfast. My only crticism was the lack of free wi-fi which is common in many hotels now.Genuine Hotels.com guest review
"Close to town very central."
Comfortable room at a reasonable price.Genuine Expedia guest review
"Nice hotel, close to city centre."
Lovely place to stay, although we went to reception to ask for wifi code, and the man on reception said that we were the wrong glass, he said we were just low paying guests, so we would have to pay 5 pounds for wifi. Then a lovely lady told us that breakfast was ten pound, but if we went toreception we could get a voucher for eight fifty, when we went […] to reception, the man said we should of collected them the night before, and refused us the voucher. We then went out for breakfast. Spoilt our stay. Read moreGenuine Expedia guest review
"clean and comfortable"
good value, friendly, clean and comfortable. Close to town centre.Genuine Hotels.com guest review
Room too small, no bath [shower only], no premium TV channels [Sky Sports etc].Genuine Expedia guest review
Lovely place,great staff, lovely food, near to town centre. Ideal for business trip. Downsides - lack of hotel parking (although public parking to the rear) and wi-fi extra.Genuine Hotels.com guest review
"Good hotel, nice quiet room."
Good hotel close to exeter medical campus. Bed was a little hard, iron and board in room and shower only no bath. Would stay again as I booked through expedia and got one night for 44.10.Genuine Expedia guest review
"Very close to the centre of Exeter but very quiet"
Good breakfast, friendly staff and very clean rooms.Genuine Expedia guest review
Found the hotel to be really clean. Nice modern room without being over the top. Good size bathroom. My only criticism is that not knowing Exeter, parking was not at all obvious to me. There is a pay & display right behind the hotel, but on checking out was asked if I needed a ticket for a barriier. Website doesn't say if they have got an agreement […] with a nearby car park. Would definately say here again. Read moreGenuine Hotels.com guest review
"Extremely helpful and welcoming staff."
We had taken our own extra comfy pillows with us to the hotel and then left them at the hotel by mistake.! We returned 12 hours later and they had been kept in lost property for us and staff were able to return them straight away.Genuine Expedia guest review
A downside of the shower facilities is that all showers are "fixed". This means as a short person it is not possible to have a shower without washing ones hair - not very convenient. The shower cubical in the room I occupied was in need of a deep clean and there was also a cracked wash basin.Genuine Hotels.com guest review
Parking not on site but close. Good breakfast but the menu for dinner not so impressive.Genuine Hotels.com guest review
The heating system in our room kept turning itself off in the middle of the night, Not very good is you have asthma triggered by the cold. The 2 members of staff on reception could not deal quickly with people booking. Did not appear to have worked out an effective system of separating those who already had booked from those just turning up.Genuine Hotels.com guest review
Overall very disappointing. Staff very helpful when asked. Very complicated internet access which was not explained on arrival on check out I was told that the information in the room was out of date and should have been removed. Unable to get TV to work and when did not able to turn off. Bar very expensive. you expect to pay a bit more but this was […] a lot more. For the money I would not choose them again. Read moreGenuine Expedia guest review
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