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The Neo - Guest House, East Sussex (county)

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
19 Oriental PlaceBrightonEnglandBN1 2LLUnited Kingdom, ‏‎800-491-6126
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Excellent4.1 / 5
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
144See all 144 Hotels.com reviews
From 308 reviewsTripAdvisor Traveller Rating

The Neo - Guest House, East Sussex (county)

Hotel Info: ‎866-539-8117‎

from $78
  • Room, 1 King Bed, Ensuite (Room 1)
  • Standard Double Room, Ensuite (Room 8)
  • Double Room, Private Bathroom (Room 7)
  • Standard Double Room, Ensuite (Room 9)
  • Double Room
  • Double Room, Ensuite (with Balcony)
  • Premier Double Room, Ensuite (Room 5)
  • Premier Double Room, Ensuite
  • Single Room, 1 Single Bed, Ensuite
  • Room, 1 King Bed, Ensuite (Room 4)
  • Standard Double Room, Ensuite
  • Premier Double Room, Ensuite (Room 6)
  • Double Room, 1 King Bed, Ensuite
  • Room, 1 King Bed, Ensuite (Room 2)
  • Double Room, 1 King Bed, Ensuite
  • Single Room, Ensuite (Room 3)
  • Premier Double Room, Ensuite
  • Twin Room, 2 Single Beds, Ensuite
  • Standard Double Room, Ensuite
  • Double Room, 1 King Bed, Ensuite

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3 PM-8 PM
  • Check-out time is 11:30 AM
Guests arriving outside normal reception hours should contact the property prior to arrival on the telephone number listed on the confirmation form.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free breakfast
  • Bar/lounge
  • Room service
Working away
  • One meeting room
Services
  • Dry cleaning/laundry service
  • Wedding services

In the room

Home comforts
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Hair dryer
Be entertained
  • TV
  • DVD player
Stay connected
  • Free WiFi

Recent reviews

Excellent 4.1 /5 from 144 reviews

The Neo - Guest House, East Sussex (county)
Good3.0 / 5
Irritations took the shine off of a beautiful room
No television in the room during our stay, it was always going to be fixed the day after, then the day after etc etc. There are DVDs available but if you want one after 9pm -you've had it as the manager leaves then and the hotel is unstaffed. Carpets looked like they hadn't been vacuumed. Yes it's a "boutique" hotel but the breakfast service was SO slow, we could see other guests' frustration at later arrivals sitting down and getting their breakfasts served first. Lovely Regency townhouse in a scruffy street betwixt the main shopping road and the sea.
2 night romance trip
The Neo - Guest House, East Sussex (county)
Excellent4.0 / 5
Well appointed and friendly guest house
Generally pretty good, lovely staff and breakfast. Main gripe was with parking and the fact that there is not even a loading/unloading zone out the front of the hotel. I was forcibly "moved along" by a parking officer while sitting in the car, engine running, waiting for my wife to check out. Although this is not specifically the hotel's fault, they should endeavor to at least provide a safe place to unload luggage and check in or out.
1 night romance trip
The Neo - Guest House, East Sussex (county)
Outstanding5.0 / 5
A Hotel with atmosphere !!!
With many "standard" hotels visited every year (50-100) it is a relief to find such a place with ambience and extremely nice staff. The room was cosy all necessary amenities - restored with respect to the origin. Small but functionally bathroom. This is the kind of hotels , that we want to see more of. We will definetly visit the Neo - guest house again, if we go to Brighton again.
1 night trip
The Neo - Guest House, East Sussex (county)
Good3.0 / 5
Great Breakfast - Great Staff - Smelly bathroom
First the positive things: The staff is fantastic and the breakfast extraordinary, the location is not too far from the beach if you're interested in that, but I had to be close the Railway Station which is at about 20 minutes walk. However I think I paid way too much for the quality of the room. The ceiling is cracked, the single glass window don't keep out the outdoor noises, the old doors, which are nicely painted, do not entirely close (there are gaps at the top and bottom). The bed and mattress are absolutely comfortable. The bathroom is well equipped with a modern shower, but the floor is poorly renovated with clearly non-waterproof laminate wood flooring, which smelled of mold. The wifi signal is very weak and since there is no desk in the room, it's kinda hard to work in your room.
1 night business trip
The Neo - Guest House, East Sussex (county)
Excellent4.0 / 5
Great hotel, amazing breakfast.
We had a fantastic time at the Neo Hotel. Staff were friendly upon arrival and throughout our stay. The room (and remainder of the hotel which we saw) were decorated to a high standard and had a feeling of luxury about them. Breakfast was wonderful with a 'two course' menu available! Added bonus of a later than usual check out time (11.30am) and also allowing us to leave our bags to collect later whilst we enjoyed Brighton for the day.
1 night romance trip

See all reviews

The Neo - Guest House, East Sussex (county)

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