The Gardens at West Maui - Maui Island

Great place! very quiet!

Genuine Hotels.com guest review

4am wake up call by roosters not good. Hot tub not working bad news.

Genuine Expedia guest review

We just got back from our vacation (5/14/12-5/21/12) so this is a fresh review: The resort was easy to check in even though the office was closed by the time we arrived. The one bed room suite was a bit old but well maintained. The suite was very clean and the bedroom bed was big and comfortable. but the pull out sofa bed was not in good condition. […] we had to put the mattress directly on the floor because of the coils. We also had some interesting neighbors -- roosters. When we arrived, they were quite annoying the first night because, unlike in the stories and movies, these roosters would start calling, not when the sun was due to rise, but whenever they felt like it (which unfortunately happened to be around 3am every morning). However, at the end of our trip, we came to love our fellow neighbors and will look back upon this trip and remember them as one of the interesting pieces of our vacation. All in all, this is a great resort with a great price tag -- and it's extremely close to two gorgeous beaches! Read more

Genuine Expedia guest review

its a very nice hotel, beatiful place, few steps from kapalua beache.

Genuine Expedia guest review

I stayed a week at Gardens at West Maui. The grounds are beautiful, well kept. Our room was spotless, very clean. Paid for a studio, but got a one bedroom. Two full bathrooms, more than enought towels. AC worked great, lot of big windows, and a nice TV. Biggest draw back to the room is lack of Wi-Fi. It does have wired Internet, but $$, and no Wi-Fi […] even in common areas. Cell phone reception was very poor, or not at all in our building. Pool was nice, clean all blue tile bottom, (slippery) but the pool was a little too cold for my liking. The hot tub was small, two couples and it was tight if you have long legs. The jets on the hot tub didn't work. I was in building 4, in the back near the pool. Yes the Roosters can be heard every morning, and are actually running around the grounds. But the noise didn't really bother me, they are actually kind of cool. If you plan on going and doing a lot, and you don't need someone in the office everyday (the office is not staffed everyday) then The Gardens are a good deal for that upscale part of Maui. But if you want to stay close to the condo, need a front desk that is staffed everyday, your better off paying more and getting a condo/hotel on the ocean. Over all I had a comfortable stay, no real complaints. No Wi-Fi is a deal breaker, with smart phones, tablets, and more than one person with a laptop, Wi-Fi is a must. Read more

Genuine Hotels.com guest review

A five minute walk from Kapalua Bay, with great snorkeling (we were there in April), across the street from the Napili Kai resort (Seahouse restaurant with good appetizers). 1 bedroom units are very comfortable. Building 1 units face the driveway/parking, but the very helpful staff moved us to an opening in Building 3 (view of the neighboring golf course). […] We'd happily stay again. (But I can't quite give a 5 to a Maui hotel without an ocean view.) Read more

Genuine Hotels.com guest review

Room was clean and unit was nice. Neighbor's chickens crow all night, so take ear plugs or stay elsewhere. Fold out couch was unsleepable. Convenient to beaches. The chicken cacophony was the main complaint.

Genuine Hotels.com guest review

Like many others who have reviewed this hotel, I will point out the roosters crowing every morning around 5am and various points during the day. They don't crow at night, however. We found that the perfect solution is to run your AC fan on 'constant' rather than 'auto' and close the bathroom door when you go to bed (there is a vented window in the bathroom […] that is less than sound-proof. This seemed to do the trick. The room we had was immaculate and the kitchen was indeed stocked full of all the kitchenware you would need (and we are avid cooks). We enjoyed drinking our morning coffee on the balcony, watching the golf course wake up, the sun brighten the sky, and listening to all the range of birds singing. Many people walk the nearby trail every morning and we loved the easy access to this trail and the beaches across the street. We really enjoyed our stay here and felt rather at home, but did find ourselves driving into Lahaina town almost every day. The area is very bikeable and we would probably rent bikes next time instead of a car. Also, just FYI, the following were stocked for our use in the room: shampoo/conditioner, dish soap, dishwasher machine soap, clothes washing machine soap, broom, ironing board, iron, extra bedding, extra pillows, beach towels, extra bath towels, and two days of coffee. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is in a great location-across from Napili Beach and in a nice neiborhood. A small market is down the street and a grocery store and other great stores are a mile away. The grounds are pretty and the pool/whirpool are nice amenities. Also, there are activities held every day like making leis, ice cream social, etc that all ages can enjoy. […] The rooms are spacious for the price and the washer/dryer and kitchen were lifesavers. The negatives of this hotel was that the rooms were dated and the the carpet needs to be replaced (in all fairness, they did clean the carpets while we were there which helped a little). All in all, a great place to stay with children! Read more

Genuine Hotels.com guest review

We enjoyed our stay but be aware that the neighbors to the south have roosters that like to make some noise. There seem to be chickens all over the island just running around freely (including on Honolua Beach) so maybe that's just part of the experience... Anyway, we ran the stove fan on low while we slept and that provided just enough noise to drown […] out the roosters and we slept very well. The pool area is very nice and staff were very friendly and helpful, including providing insight into locations and activities of interest to us. We would stay there again. Read more

Genuine Expedia guest review

Great place to stay. I'll try to stay here again, should we return to Maui. Staff was great, Rooms clean, safe environment, snorkeling nearby, roads and trails runner freindly, clean pool & hot tub.

Genuine Expedia guest review

We arrived on Thursday and the main office was closed... uh oh. No big deal, picked up the phone next to the office, was promptly helped and give the code to the safe next to the phone which had our room keys and hotel pamphlet. Our room was cozy with the backyard facing a golf course with lots of palm trees and vegetation. Everything was clean and […] the room had everything we needed, like a small apartment that's already furnished. About a 5 minute walk from either Napili bay or Kapalua bay. Kapalua being my favorite because of the awesome snorkeling. Pros - No parking fee, no daily resort fee, quick access to beaches, small, quiet, clean. Cons - Main office not always open, housekeeping is not daily Read more

Genuine Expedia guest review

We arrived late and called another hotel to give us the code for the safe to get our key, our envelope was in there but no keys, we had to wait 40 minutes (after an 18 hour flight) for someone to bring us a key, (this happened to us 3 more times during our 10 nights there). OK the roosters, they go from 4am to 7pm, no joke, it is constant, we were in […] building 4, however i cannot imagine they would be any less noisy in any other building...the office is NEVER open, there are no services what so ever, we saw 3 men painting a small fence that goes around air conditioners the entire time (it would have taken me a day to do them all), The condo was nice enough, what you would expect, no TV in the bedroom was a downfall, but other then that the condo was nice, no view what so ever, either the parking lot or bushes, that's about it, but we were gone early and back late so that wasn't an issue for us. the most annoying part was the key situtation as well as the roosters, when we go back, it's back to the ocean view resorts for us...just not what we expected. Pay the extra money and stay in Kannappali, much closer to everything, but do drive HYW 30 up trough the mountains, the views are breathtaking. Read more

Genuine Expedia guest review

We stayed for 4 nights. Overall, it was okay, but I'm on the fence as to whether I'd stay again. Good: 1) The kitchen was the main draw for us to stay here as we knew we didn't want to eat out a lot and we needed to prep our toddler's meals. We were pleasantly surprised by the full kitchen (complete with oven and blender) opposed to a smaller kitchenette. 2) […] We had a one bedroom with two full baths, so the place was quite spacious. Nice tv, large flatscreen. 3) Short walk to the beach, not crowded, but with an enjoyable number of people around. Nice sunset view. Bad: 1) My biggest gripe was the mildew smell in most of our towels, as well as the bed sheets and sofa. I dreaded wiping my face on a towel and I couldn't relax getting into bed or sitting on the sofa. 2) Bed was uncomfortable, but I guess typical of a 3-star. 3) I had read reviews about the roosters and even put in a request to be away from them, but we were put in building 1, next to them, and sure enough, every morning at 5 or 5:30, off they went. By the 4th morning, I was starting to get used to them, but they were still annoying. All in all, I think was an okay value, but would have been a much more enjoyable stay if things hadn't smelled and the bed was comfortable. Read more

Genuine Hotels.com guest review

WE REALLY ENJOYED OUR STAY IN THIS BEAUTIFUL CONDO .I WILL RECOMEND THIS CONDO TO ALL MY FRIENDS AND FAMILY. I GIVE THIS CONDO 4 DIAMONDS. EVERY TIME I COME BACK TO MAUI I WANT TO STAY AT THIS CONDO. ITS RIGHT ACCROSS FROM THE BEACH AND RIGHT NEXT TO MY FAMILY HOUSE. MY GRANDMA ONCE OWNED THIS LAND. AND SHE SOLD IT BACK IN THE 70S. SO WE FELT RIGHT […] AT HOME. Read more

Genuine Hotels.com guest review

I went swimming at about 5 in the eve. and immediately a family with two young girls joined me. So much for my quiet moment, which I did have at 7:30 a.m. with a slight drizzle. It was a wonderful moment. When I got to the apt. I was so delighted that there was all the facilities. It was so clean and completely had all the bases covered.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place was great. There was a kitchen with all the utensils you need for cooking. The staff was very helpful and nice. The bed was a little hard, but it was a King size which was great. We had only one maintanence problem that was fixed within the hour after we reported it. This condo is located literally across the street from a great beach! They […] even provide beach toys to borrow! The bus line runs right along this road, it was a a 1/2 block walk to the bus. Which was very inexpensive $2 for a day pass. My only complaint is the roosters in the neighbors yard. They were crowing all morning (early) and throughout the day! But thats nothing that the condo can control. Otherwise it was a very pleasant stay! Read more

Genuine Hotels.com guest review

Really enjoyed our stay. Very private. Never even met the managers. Got our keys froma lock box and turned them in the same way. Very convenient to the beach and restaurants. Best bargain in West Maui. Comfortable and clean. The early morning roosters next door (5 a.m.) were a pain, but heh you're not in Maui to sleep!

Genuine Hotels.com guest review

Pros: - Spacious, clean rooms - The best-equipped hotel room I've ever seen: there is a washer, dryer, dishwasher, full-sized fridge, toaster, blender, coffee maker, a full set of utensils, and even pots/pans. You can actually cook a serious meal here! - Large-screen TV with a DVD player - Swimming pool and hot tub - Pleasant, sunny atmosphere Cons: - […] Separate charge for internet access, and it ain't cheap - Front desk is manned only half of the week (although it is "manned" remotely via phone the other half) Overall, a great experience. Read more

Genuine Expedia guest review

We were very pleased with our unit, kitchen /dishes well stocked and equipped with everything we needed, with the exception of the Air Conditioner... it wouldn't stay on. Every time it came on it would cool for 8 min. then turn off until we discovered if we opened then shut the front door... Voila! ... the AC came back on! Kind of a hassle. Ceiling […] fans would be awesome because we ultimately gave up and opened up the slider and windows to enjoy the tropical breeze. We hope to visit again with our children :) Read more

Genuine Hotels.com guest review

I would stay there again. Great location for relaxing, close to beaches. Small and comfortable accomodation.

Genuine Hotels.com guest review

This was our 3rd stay at the Gardens at West Maui, so there were no surprises, or disappointments. There was roofing work going on with units in the rear, but the work was done mid-day and was not at all obtrusive. The location is a short walk to both Kapalua Beach, and Napili Beach. These are two of the best beaches on Maui. A great snorkeling bay […] is also a short walk around the point (or swim) just south of Napili Beach. If you want a high level of contact with the management of the property you won't find it here. We checked in after hours via courtesy phone and lock box, then checked out by courtesy phone and key drop box. If you want a very nice condo at the price of a decent hotel room - and the up side of an outstanding location, this is the place. There are grills on the pool patio to use if you prefer to stay in for some meals. The kitchen is fully equipped, except you need to bring your own coffee filters for the 12 cup coffee maker. There are several good restaurants within a short walk including "The Gazebo." (Check Maui guides for info on why we were willing to wait in line for it to open) Lahaina is a short 10-15 min drive to the south, and don't miss out on the scenery north of Kapalua by taking Hwy 30 north along the coast. If you like Maui, and you like condos this is a good option. If you want to see a staff waiting on you, go elsewhere. In 2009 we enjoyed meeting Kapalua resident Ervin Magic Johnson as he jogged past!!! Read more

Genuine Expedia guest review

We booked the Gardens at West Maui over the internet with only the reviews to go by. Chickens? Yes, but they were not bothersome at all. We stayed in room 300 which is a studio with a murphy bed. Very quiet and clean. If you are going to Maui to see and explore the island as we did I would highly recommend this place. If you like a hotel with room service […] and all the bells and whistles (and people) this would not be the place for you. The beach is just a short walk away from here which is really good because the small public parking lot fills up fast. If you are planning on using your hotel for a place to sleep, shower, and keep your stuff why pay outrageous rates? The Gardens was everything we needed. We are already planning our next trip! Read more

Genuine Expedia guest review

Great set-up including in-room washer and dryer. Great snorkeling, paddling beach 2 blocks away. Narrow roads you have to be careful on or walking next to. Roosters next door sing day and night. Limited office hours but red phone to other location for needs when office is closed. Room service is only once a week but plenty of towels, etc. for self service. […] Murphy bed a little inconvenient but necessary. Read more

Genuine Expedia guest review

The facilities were exactly what we wanted. No fuss and no crowds of tourists. Check in process could be improved for when staff isn't on sight. We asked for the battery to be changed on the smoke detector as it kept beeping but the maintenance came into our room while my son & I were both in the shower. That was very disturbing to have a strange person […] in our room unexpectedly. He should have waited. The front desk knew we were going to be leaving for the luau in a few minutes. Other than that, very clean and comfortable enough. Nice pool and hot tub. Pretty grounds. Very nice not to have tourists and screaming kids everywhere. Kitchen is great and fully stocked with pots, pans, utensils, etc. Everything worked perfectly well. We would definitely stay there again. Make sure you check out all the produce/farmer's stands around the island! Read more

Genuine Hotels.com guest review

the front desk woman insulted my boyfriend. she forgot to give us towels, which we only noticed as we were getting out of the shower. so i told her this at checkout, & instead of apologizing, she snorted & snidely said, "typical man! won't ask for what he needs." he's the least typical man i've ever met & i don't appreciate her calling him that. i said […] as much, & she got all uppity about how we should've called down for towels. yep, we could've - & stood there shivering in the chilly, leaky-fauceted room until she bothered to wander up. you bet. don't stay here, they can't even remember to properly outfit the mediocre rooms. Read more

Genuine Expedia guest review

The Gardens at West Maui is well past its prime, but priced appropriately. The rooster (the alarm clock) next door is up with the sun, YOU WILL BE ALSO! We were looking for an out of the way, quiet , less expensive place to stay... except for the rooster, we got what we wanted. The hotel is only staffed on certain days of the week, you must call it's […] "big sister" hotel a couple of miles away if you need anything on the "off" days. Pool was crystal clear. BBQ's were clean. Nice beach is right across the street. Plenty of shopping in Lahaina is only 15 minutes down the highway. Read more

Genuine Expedia guest review

We have stayed here before and it's just what we need. It's close to the store, it's close to restaurants and the beach is just right across the street. We like it and we will continue to go back as often as we can.

Genuine Expedia guest review

We stayed for one week, we loved it!!!! You are close to the beach, restaurants... although a car is a must It has a full kitchen that was great for breakfast every day and dinner once in a while. Everyone in the complex was nice and friendly. Will recommend it for your vacation.

Genuine Expedia guest review

The Gardens was truly a pleasant surprise! We were a little concerned what might be awaiting us when we arrived due to reviews we read and the great deal we received. When we arrived to our condo we were relieved and excited! The atmosphere was very pleasing and the grounds are beautiful. We loved the location. Napili Bay (across the road) was amazing […] and perfect for our families with preschoolers! The water was calm and they loved it. The beach was close and so great we never really visited other beaches because we love Napili so much. As for the roosters everyone tallks about, we definitely heard them every morning but it wasn't like he was roosting right outside our window! They never bothered us one bit! Our only dissappointment was the coffee was only for two days and when we asked for more, we were told thats all they allowed for each visit. We bought some at the store bought it didn't even compare! In fact, We loved the coffee so much, I brought the empty package home and ordered some! LOL! All in all, our stay was a great stay and made perfect memories for our first trip to Maui! If I could visit often I would definitely want to own one of these condos! Oh, and having the laundry in room was AWESOME! We came home with clean laundry! Read more

Genuine Expedia guest review

good service, everythinng we need is provided by them

Genuine Expedia guest review

I traveled in july/10 the place is not fancy but very clean and nice. I did hear the roosters a couple of times but did not bother me at all. The staff were very nice and helpful and the place was well stocked with everything you may need. I would definitely not hesitate to stay there again and is only about 20 minutes from Lahaina, and is walking distance […] to the beach. Read more

Genuine Expedia guest review

I've been hear several times last time in 05'. The converted condo hotel is decent. Kinda like staying in an apartment. However, the location is great, in the Napili/Kapalua area. Need a makeover, but still decent. It borders a 3 star condo slipping towards a 2.5 star. It is clean, pool is clean, but condo is starting to show it's age. I only recommend […] for hose on a budget, not for those who are use to resorts or 3.5 stars and up. Expect an apartment style complex but smaller which actually helps this hotel. Read more

Genuine Expedia guest review

The Gardens at West Maui provided a comfortable room with lots of space and two full bathrooms. We loved the convenience of having a full kitchen, enjoyed the access to a DVD player, and overall were satisfied with what we got. The location just across from Napili and Kapalua Bays was great. We would have loved a view of something other than the hedge […] by the golf course, found the road on the golf course surprisingly loud (especially in the early morning), and had a small ant problem in one of the bathrooms. In conclusion, we were happy and understand that you get what you pay for. Read more

Genuine Expedia guest review

The condo was the perfect location for our family. We don't like crowds, so being able to walk to great swimming/snorkeling beaches that weren't overrun with tourists was great for us. We'd read about the roosters and were used to them after a couple of mornings. This is a great place for anyone on a budget that still wants a beautiful location.

Genuine Expedia guest review

it's big and cozy.very comfortable

Genuine Expedia guest review

Nice and quite place to stay. Away from a lot of sightseeing places. Would need a car to get around.

Genuine Expedia guest review

Although I couldn't see or hear the ocean from my room, just a short walk across the street gave me excellent beach access. Surroundings are beautiful, pool was sparklingly clean and the water just the right temperature. Room was clean and the kitchen well supplied. No maid service at all during my six night stay, but there were plenty of towels provided […] and had I needed more, I could have asked. The front office is closed some days, but another hotel nearby is "on call" for any services needed. I stayed in room #103, and a previous review of how awful that room was turned out to be completely inaccurate. If there was a problem, it was completely taken care of prior to my stay. The hotel was priced right for my needs this trip. I would definately recommend The Gardens at West Maui. Read more

Genuine Hotels.com guest review

the room was comfortable, great location, 5 min walk to a great beach, really nice neighbourhood. I would stay there again, great price. The only thing was the pull out bed was uncomfortable, my kids would of been fine but not for me. The staff was great, very helpful. I had a really great stay at this condo.

Genuine Expedia guest review

We stayed here for four nights and I was really impressed with the grounds and the room, besides the orientation and optional activities you are left on your own to do your own thing. the kitchen was well equipted and the washer and dryer came in very handy. you are left well stocked with things like complimentary soap, shampoo and lotion as well as […] washing detergent and dishwasher powder. there is also quite a number of extra towels so housekeeping is done every few days. There is a swimming pool and a spa however if you prefer the beach is about a five to ten minutes walk depending on speed and there you can see lovely sunsets and whales. there is also a live link so get your phone out call home and wave to your friends and family. In the morning you can hear the local cock crow I looked forward to hearing it. the Kapalua golf course is right next door and the ritz carlton around the corner. Read more

Genuine Expedia guest review

Our time at the Gardens at West Maui was fantastic. Having a fully equipped kitchen and 2 full bathrooms with plenty of towels and amenities was a plus. Having the washer and dryer and laundry soap was a nice benefit as we are learning to pack lighter with only 1 checked bag. 2 beaches (Napili Bay and Kapalua Bay) were within walking distance and DT […] Fleming Beach was a short drive away. Less crowds were welcomed. Many great restaurants close by - Mama's Ribs 'N Rotisserie at Napili Plaza served up melt in your mouth ribs (eat in or take away). We enjoyed breakfast at the Sea House Restaurant across the road - reasonable prices with a phenomenal view of the bay and of the whales. Wish we would have have had dinner there. Groceries were available at several locations close by. We stayed in building 1 (2nd floor), so our view from our lanai was of the parking lot. We had just stayed in Kihei with a view of the ocean; if you want oceanview this is not the place, however you might want to request one of the other buildings to get a view of the Kapalua Golf Course or the pool. The other negative was the noisy roosters to the back of the property; could have done without them. An added bonus was having a hospitality room available at the Sands of Kahana while we waited for our return flight. We were provided with towels and were able to shower and wash up (even had hair dryers). Could use the pool and had access to the loungers and the beach. Will stay at the Gardens again. Read more

Genuine Expedia guest review

Allgemein recht ordentlich, Internet für 9,95 $ für 24 Std. ist nicht mehr zeitgemäß!

Genuine Expedia guest review

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Genuine Hotels.com guest review