All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2015 Greenwich St, San Francisco, CA, 94123, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 657 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.2
  • Comfort
    3.7
  • Condition
    3.2
  • Neighborhood
    4.0
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5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very good clean rooms and comfortable.
Genuine Hotels.com guest review
1 night trip with friends Apr 11, 2015
Tracy
US
3.0 / 5Good
"Good place to sleep"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great place to sleep for the price. Very clean. Downside: weren't allowed early check-in (by an hour) to make it to a wedding. Walls are paper-thin. Could hear people in nearby rooms cough.
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
A Traveler
US
3.0 / 5Good
"Location, location, location... and free parking."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Loved that we could park at our room for free then walk to Lombard St., Fort Mason Center, and around the Marina district. This saved us from having to pay $20+ to park in a lot downtown. Great central location to get to the Marina, Golden Gate Bridge, shopping and restaurants, even Golden Gate Park and the beach didn't seem far from here. If you don't need luxury digs and want an easy launching point to see San Francisco in a weekend, this is a convenient place to stay.
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2015
Charlotte
US
3.0 / 5Good
"Motel Capri - SF"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
check in process was a bit difficult, but once we got in the rooms were fine; beds were surprisingly comfortable. The restrooms, while not up to the standards of a neat-freak, were very good for the price, and the rest of the room was well kept. The location is great - midway between Lombard and Union streets and easy walking distance to literally dozens and dozens of restaurants and bars. Overall right on at a 3.0-3.5 stars/5.0
Genuine Hotels.com guest review
4 night trip with friends Mar 26, 2015
wythe
US
3.0 / 5Good
"great value for the area"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The rooms were clean. Décor was a little dated but whatever. Hotel seemed to be a bit older. We just needed clean rooms in San Francisco for less than $200 a night. In that department it was a great value. The neighborhood was fine but definitely closer to the locals. We were about 2 miles from Fisherman's Wharf so that was a bonus. We had a CityPass so we were able to take free muni. Only complaints about our room - the handle on the hot water tap was missing. We could still turn on hot water but was a bit weird. Their aromatherapy handsoap smelled weird. Pluses - lots of HBO channels to keep us entertained as we were winding down for the night. Beds were a bit soft if you're sensitive to that. The Breakfast - OJ, milk, Apple Jacks, Corn Flakes, coffee, white/wheat toast. Not a full hot breakfast but it did the job.
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
Lynn
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very nice and accomadating. The location was great. The room was very spacious. The overall expiernce was great. They held our bags at the desk for a couple hours after checkout so we didn't have to walk around with our bags before we left for the airport, which is always very helpful.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
2.0 / 5Fair
"Poor, rude staff, noisy, but good neighborhood"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Upon checking out at 7:30am, the office/lobby door was locked and a sign noted "Breakfast from 8-10am". Several other guests were lined up at the door with us and no one would come to the door after we incessantly rang the bell, labeled "ring for emergencies". Finally someone answered the phone after we called FROM OUTSIDE informing us that the office doesn't open until 8am. We just wanted to leave our bags until our flight later that day! The staff seem perturbed and inconvenienced by helping guests at SUCH an early hour. We weren't given the password to the wifi and the deadbolt on our door wouldn't work. Also, the walls are super thin so you can hear everyone's movements. It's relatively cheap and clean for San Francisco and in a good neighborhood, but that's about all Motel Capri has going for it.
Genuine Hotels.com guest review
1 night trip with friends Feb 8, 2015
Lydia
US
4.0 / 5Excellent
"What's up with the window blinds?"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
So it was alright. Pretty basic but its downtown so that's good. The guy at the front was nice. But idk what was up with the window blinds.... They didn't close all the way. For example when you have to change or something the only thing that's separating you from the outside world is this really thin white cloth so anyone and everyone could easily see in. Needless to say I had to change in the bathroom.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Blast From the Past"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great retro hotel in quiet San Francisco neighborhood. Within walking distance to shopping, excellent dining, Marina and Fisherman's Wharf area. We have stayed at this hotel many times and it never disappoints. Make sure you eat at the Brazen Head restaurant across the street. It is a hidden gem with no viable signage on the building. Great little shrine to the San Francisco Giant's in there as well.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Danielle
US
1.0 / 5Poor
"There are bugs in the bathroom!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
We stayed at this motel for a weekend event located at Fort Mason. Though the location was fairly close to our event, which was a definite plus, I would not stay there again. I was mostly disturbed by the fact that our bathroom (mainly the shower) was infested with gnats, which spread to the rest of the room once they were stirred up. It was disgusting and made me question the cleanliness of the room all together. Also, the curtains would not close making it difficult to get any sleep at all. Luckily, the second night we found some safety pins to close out the brightness from the neon sign that kept us up the night before. The $150/night price to stay at this place was definitley over priced. I have stayed at far better places in SF for less. Unfortunately, the location is what brought me here. I wish that I had done a little more research before booking my stay here.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Exactly what we were looking for"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Needed an in expensive clean room close to fort mason at the last min .. Wasn't loud , was comfy , will go back ... Close to union street as well :)
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Very noisy place. Breakfast very inadequate. Staff not responsive to complaints.
Genuine Expedia guest review
Other trip Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"Quick trip to the Bay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The location of the motes was great. It is near most areas of San Francisco and off the main drag. Since the motel offered free parking we opted to use the local transit system to get around. The guys at the front desk were AWESOME in helping us get transit passes, locate the nearest bus, and helping plan a route to maximize our time. The motel is older and could use an upgrade but I felt is was quite comfortable. The room was large and came with a fridge, microwave and coffee maker. The bathroom was a good size but the showers were great. They had a built in seat and a light inside the shower ( which was cool). In all, I would gladly stay there again.
Genuine Expedia guest review
Other trip Jan 24, 2015
Jeff
US
3.0 / 5Good
"Good location but several disappointments"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We enjoyed the location in a safe neighborhood with many local restaurants and bars within walking distance. It is also close to the Hop-a-bus stop. We also appreciated the free parking. Negatives include a very minimal breakfast (toast, cereal and sweet rolls, coffee, juice and milk) with no tables available in the lobby. We had difficulty getting a couple of repairs made with one, a flickering florescent light in the bathroom, never replaced in spite of repeated requests. We tried to use the in-room safe which wouldn't open after we left valuables there. The staff had to open it for us. The room was large and clean, and the beds were comfortable. The wi-fi in the rooms worked, but the computer in the lobby didn't work much of the time. We were there for 6 nights.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
3.0 / 5Good
"Its main attraction is price!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is well situated and the price is reasonable. The rest is a throw-back to the 1960's.
Genuine Expedia guest review
Other trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
"Comfy Bed near cool stuff."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Comfortable bed and very clean. Very close to union street shopping and bars. Staff let us keep our bags at the front desk after checkout the last day of our vacation. Breakfast at Mel's diner highly recommended. Drawback was that our shower had only hot water, no cold.
Genuine Hotels.com guest review
3 night romance trip Dec 25, 2014
Stephen
US
2.0 / 5Fair
"Good to be drunk"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
My room was falling apart, tiles were just taped over. I booked a room for new years eve so I understand the price however when I checked in I asked if they were sold out and the front desk told me "nope still got 15 rooms" but yet I got put in a room that was not worth the money at all
Genuine Hotels.com guest review
1 night trip with friends Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great location, fun throw back motel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We have stayed at this hotel over the years, this was a better stay. Newer management and they have remoldeled in the last 4 yrs when last we stayed. Our only complaint would be about the beds, not comfy after 7 night stay. However, I am a little spoiled and sleep on a temperpedic mattress at home. Still, spring coils were worn and bed slopped towards the middle. Great location and the neighborhood bar across the street is one of favorite in the city. Close to everything, Cow Hollow offers great walking destinations easy acess to coffee, food, and parks !
Genuine Hotels.com guest review
7 night family trip Dec 28, 2014
Christina
US
4.0 / 5Excellent
"Capri Motel Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The neighborhood is very nice and free parking is definitely a plus. Close to Union Street with shops and restaurants. The room is very clean and beds were very comfortable. Reception staff nice and helpful. The only negative thing that reminds you that it is a motel is the noise. You can hear the people walking outside and if you're not a morning person you will be waken up by those who are.
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
A Traveler
US
2.0 / 5Fair
"Stay here if you must. Just don't expect much"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The Capri is a down at its heels motel on the edge of the Marina district. What it has going for it: price (still high, but considering the city it's reasonable), a parking lot, proximity to the Bay and its tourist attractions, the fact that it's a block or two from the far noisier Lombard Street, a microwave and fridge in the room. The not so good: the rooms are small, the beds are lumpy (to be fair I can only speak about ours), the bathrooms are tiny (shower only, no tub, and the toilet gave off a certain aroma no matter when it was cleaned), the walls are thin (someone in the room next to ours was a magnificent snorer), the free breakfast is barely there, front desk service is nearly nonexistant.
Genuine Hotels.com guest review
5 night romance trip Dec 21, 2014
David
US
3.0 / 5Good
"A cozy motel close to Lombard St."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice motel close to public transportation, easy access to City attractions. Helpful staff.
Genuine Hotels.com guest review
3 night trip with friends Dec 26, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Great location free parking
Genuine Hotels.com guest review
2 night family trip Dec 21, 2014
Ethan
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Overall it was an ok experience. Looked sketchy on outside but overall it was a clean, nice room on the inside. Pleasantly surprised. Free parking was awesome!
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Graduation Celebration"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed ur stay with my family and friends celebrating my daughters graduation from USF. The hotel was a perfect fit as it was close to USF and to where my daughter is living. Thanks Shayna
Genuine Hotels.com guest review
1 night trip with friends Dec 10, 2014
Michael
US
3.0 / 5Good
"Decent value for price, no internet"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is located closely to Fishermans Wharf and the room had a decent size. The room is clean, and the tv has HBO. The internet however is not working, not in the room nor at the reception. There is a pc standing in the lobby that is used by every guest, and even that one was not working on my last day.
Genuine Expedia guest review
Other trip Dec 13, 2014
Mike
US
3.0 / 5Good
"comfortable stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Cable did not have many channel options and the power went out one day during the say for the whole day. But it was very clean and neat. Parking was very limited.
Genuine Hotels.com guest review
2 night romance trip Dec 9, 2014
Hector
US
4.0 / 5Excellent
"Overall good stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The outside of the hotel looked a little sketchy but the rooms were really nice and very clean. Decent location in terms of closeness to all the tourist attractions. Check in is at 3 and the room wasn't ready until then, but they let us keep our bags at the check in counter until then
Genuine Hotels.com guest review
1 night trip with friends Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Close to the wharf and fun restaurants."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is perfect for the price. The rooms are clean and comfortable. The location of the hotel is close to a lot of San Francisco attractions.
Genuine Expedia guest review
Other trip Dec 11, 2014
BE
US
3.0 / 5Good
"Was okay..thankfully we only had to stay one night"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The walls are super thin. Can hear everything going on outside. The room super small and the bathroom wasn't very clean. Found hair on the bathroom wall. Had to ring the desk bell 3 times at our arrival of 6:30pm.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
David
US
4.0 / 5Excellent
"Great Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
For the low cost this is a jewel. Clean, comfortable and convenient. The WiFi is pretty much nonexistent. Loved walking up to Union St for a bite or some shopping.
Genuine Hotels.com guest review
5 night trip with friends Dec 1, 2014
Kathy
US
3.0 / 5Good
"adventure"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Rm 308 had problems with ants so don't leave nething out, neiborhood is quite but on 3rd floor people coming late would be loud and obnoxious,.overall a pretty basic hotel nice free parking, ur close to union st n lombard st., shower is nice with a seating area n toilet flushes like a granade.,bed was comfortable n nice table, that's all the complaints n Yes walls are thin u can hear kids being loud,. So don't expect fancy n breakfast is cearel n toast n tea,. Try bobs donut n pastry, it's worth the wait,n mission is a good shopping area,.if ur staying for 3 days get the muni pass, there's never parking unless u want to pay fees,
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Lorena
US
1.0 / 5Poor
"Avoid This Place"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Bugs in the shower. Sketchy neighborhood. We had someone attempt to open our door. We over looked it the first time because we were like.. Okay.. maybe they made a mistake.. Then it happened several times during the night. We spent most of our night trying to reach someone at the front desk.. and after SEVERAL ATTEMPTS from the span of 12am to 3am.. still no one answered the phone. We even attempted using our cell phones to call down there.. We stayed the least time at the hotel and ventured off. I usually over look hotels just because we are mostly there for the city, however, we hardly slept because of the constant attempts to enter our room. Oh yeah. Breakfast was a joke, there was even one morning where people were waiting outside for breakfast and it was almost 9, an hour after the time they were supposed to have breakfast provided. That day we skipped breakfast, thought... wow.. they must still be cooking it. The next day, turns out they only served honeybuns, coffee, and toast. No reason to not be open at 8 the day before..
Genuine Expedia guest review
Other trip Dec 3, 2014
mar
US
4.0 / 5Excellent
"Love this place!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Capri was such a pleasant surprise!!! I would stay there again, in fact I plan to. The room was comfy with a great retro bathroom and tiled steam/sit down shower. My girlfriend and I really enjoyed the neighborhood as well, it was a nice stroll to the piers and the restaurants that are in the immediate vacinity had great variety. The beds were nice and the sheets, blankets, and pillows were very clean and of good quality! I LOVE The Capri!!!!
Genuine Hotels.com guest review
2 night romance trip Nov 11, 2014
A Traveler
US
3.0 / 5Good
"Cheap Hotel with good localization"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The breakfast was really poor, just coffee and bread, we had a defective fridge but besides it everything was ok.
Genuine Expedia guest review
Other trip Nov 30, 2014
Gabe
US
4.0 / 5Excellent
"Hotel near Lombard, but away from the noise"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We visited after a 5 hour drive to San Francisco and stayed for only one night. Our room was clean, up to date, and comfortable. The hotel is located close to places to eat, shopping, and entertainment. We parked and could walk everywhere we needed.
Genuine Expedia guest review
Other trip Nov 26, 2014
Mic
US
4.0 / 5Excellent
"Good, honest value, & free parking is a huge plus."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We've stayed at Motel Capri twice in the past 3 months, first to be close to a yacht regatta, then for a medical visit to UCSF Medical Center. If you are arriving by car and plan to need a car in town, this is the place to stay. Not elegant but great value with free parking, and within walking distance to many excellent restaurants. Clean and comfortable, but WiFi is very slow.
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2014
Nancy
US
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Older hotel, good if your looking to save some money over the rates on the wharf or union square. May look a little sketchy from outside but the room itself was like new, except for the washroom which was a little old school but was fine. Overall great value.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Enchanting"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasant, convenient to my work
Genuine Hotels.com guest review
1 night business trip Nov 13, 2014
William C
US
3.0 / 5Good
"Halloween Night hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
My friends and I stayed at the Motel Capri so that we could enjoy a responsible night out on Halloween. Motel Capri is close to Union St and Lombard, both very popular streets for the Halloween bar crawl. It was the perfect location. The room was clean and the beds were very comfortable. Definitely recommend if looking for an inexpensive place in this part of SF.
Genuine Expedia guest review
Other trip Nov 16, 2014
Emmy
US
4.0 / 5Excellent
"good!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great
Genuine Hotels.com guest review
2 night romance trip Nov 10, 2014
A Traveler
US
5.0 / 5Outstanding
"2nd time here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our 2nd time staying here. I would recommend again. Shops, resturants and the Pier is pretty close within walking distance. Only problem was getting towels. Other than that, very good.
Genuine Expedia guest review
Other trip Nov 15, 2014
Lema0630
US
4.0 / 5Excellent
"Motel Capri"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed two nights at this location and we enjoyed them both. The room was cozy, clean and comfortable. The staff was very helpful and friendly. I would recommend this location to a friend.
Genuine Expedia guest review
Other trip Nov 3, 2014
Kalypzoh
US
3.0 / 5Good
"OK. Some really great, some not so great."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    3.0
Out side of hotel needs renovating, but the room was absolutely gorgeous!!! The location was a little too far from the cable car line, which made walking up and down the hills tough. All in all an ok place to stay.
Genuine Hotels.com guest review
1 night romance trip Oct 23, 2014
A Traveler
US
4.0 / 5Excellent
"Clean & Close to our desrination"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean, a bit noisey! Worked for our purpose! Close to calif Pacfic san Francisco Hospital
Genuine Hotels.com guest review
2 night business trip Oct 22, 2014
A Traveler
US
3.0 / 5Good
"Loved the location, but....."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Loved the location! It was great for events we attended at the Presidio and on Union St. The Motel Staff was very friendly and helpful, but there was simply things missing in our room. There was no towel rack or toilet paper holder in the bathroom. Only 1 tissue in the kleenex box, not that it was a big deal but really why leave the kleenex box at all. Otherwise the room was fine. The Motel did provide a small breakfast which was nice.
Genuine Hotels.com guest review
2 night trip Oct 10, 2014
Chris
US
4.0 / 5Excellent
"It was an older hotel but it was very clean."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The neighborhood was very safe and it was only a short cab ride to fishermans wharf
Genuine Expedia guest review
Other trip Oct 16, 2014
lynn
US
1.0 / 5Poor
"Poor management cheapens decent motor inn"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I wanted to like Motel Capri because it's quiet with good beds. But. 1. They didn't answer their phone until 8 PM (they claim to start answering at 8 AM). 2. We did not get complete housekeeping service even once in a 5-night stay. Housekeeping did not get to our room before 6 PM. 3. Manager parks in accessible spots and/or blocks them. 4. So-called accessible room does not have space for wheelchair. 5. They overbook intentionally. 6. Manager said in response to our problems that he would adjust the price. He did not.
Genuine Hotels.com guest review
5 night family trip Sep 26, 2014
A Traveler
US
3.0 / 5Good
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good room for the price. However, walls are paper-thin and it is noisy. WiFi iffy at best. Continental breakfast was minimal. But room was clean and comfortable and location is good. If you are deaf and don't need wifi, this is the perfect SF hotel.
Genuine Expedia guest review
Other trip Sep 26, 2014
Tracy
US
4.0 / 5Excellent
"Better than it looks from outside!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The lobby, grounds and walkways of this hotel were basically gross, but the rooms must have been recently updated. They are smallish and crowded, but have nice new appliances and clean, comfy beds, new paint, etc. It took quite a while to check in and the room keys didn't work the first time, but the room was sufficient for a night and felt clean and safe. It is hard to find a good deal in the city and while this place was not what I would consider phenomenal by any means, it was far better than what I have experienced for the same price/location. Hope this helps!
Genuine Hotels.com guest review
1 night business trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Motel Capri - A Traveler's Destination"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A modern retreat in the heart of San Fransisco. With plenty to do on Lombard street, and located right off the 101, Motel Capri is a perfect destination in San Fran.
Genuine Expedia guest review
Other trip Sep 22, 2014
Jeremy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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