Staff is professional. Room is very clean. There is nothing that I can think of to complain. Excellent hotelGenuine Hotels.com guest review
After a long and exhausting journey, the Staybridge was just what I needed to rest and unwind before my big meeting in Newcastle.Genuine Expedia guest review
Response by Staybridge Suites Newcastle We're so glad Staybridge Suites was just what you needed to relax. Thank you for taking the time to share this review & I hope we'll see you again soon. Kindest Regards Victoria Quelch
"Very comfortable in good location"
The Staybridge was located two blocks from the Newcastle tilt bridge. Our suite offered a good view. Also a short walk from the city center. The suite was well appointed with many comfort amenities. The facility provided many aminities included in the room rate that competitors will charge extra for. An evening wine and cheese event, excellent extensive […] continental breakfast, free laundry facilities, and convenience shop on site. Staybridge goes the estra mile to make you feel at home. Read moreGenuine Expedia guest review
Response by Staybridge Suites Newcastle Goof Afternoon, Thank you for your kind words, it's so lovely to see you enjoyed the facilities and surround areas in Newcastle. We're so glad you got that home from home feeling and hopefully we'll be able to welcome you back again soon. Best Wishes Victoria Quelch
"Wonderful 'apartment style' suites in Newcastle"
I was a lil thrown off by this hotel as I got closer to it because it's on a quiet street, away from the center of town.. but it's only about a 20min walk from the Quayside area. The hotel is very clean & well kept & the service is great. The rooms are much like a small apartment. Complete w/kitchen, living room & bedroom. Very comfortable. They also […] offer free coffee all day, there's a small snack shop open 24hrs & they have a social meet, everyday at 630pm, where you can get a free beer or soda in the lounge. The hotel has a very 'American' quality of service & appearance. It was a great stay. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi 'Angel' Firstly thank you for taking the time to share comments on your experience with us at Staybridge Suites Newcastle. It was great to read that you found the stay very comfortable and thought so highly of the service provided by our staff. Once again thank you & I hope you'll think of us if your travels bring you to the north east again. Don't forget we also have Staybridge Suites in London, Birmingham & Liverpool! Best Wishes Victoria Quelch Guest Services Manager
good, clean , professional with friendly staff. will use again on next visit to newcastle .Genuine Hotels.com guest review
"Few day stay"
The hotel was perfect and the accommodations offered were great beyond words. The staff was also incredibly welcoming and made us feel right at home.Genuine Hotels.com guest review
"best value hotel experience anywhere ever"
amazing staff ... over and beyond expectations re valueGenuine Expedia guest review
Everyone was very nice! It was everything we needed after travelling for almost 3 weeks around the UK...Would recommend it to Everyone!!! Wish we could have stayed longer!Genuine Hotels.com guest review
Lovely room with everything you could need. Comfy bed. Great kitchen bit. Allowed us to store bags when we checked out and gave us the use of the lounge when returning very late to collect them. Very helpful chap on Reception - ordered and chased our taxi for us in the early hours of the morning.Genuine Hotels.com guest review
Good location, excellent room, helpful staff, nice breakfast.Genuine Hotels.com guest review
Lovely time. Got a really nice room and a complimentary bottle of wine in the room because it was my birthday.Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Susan, We're so glad you enjoyed your recent birthday stay with us! Let us know what we can do for next time to turn this fantastic 4* into an even better 5* star review. Kindest Regards Victoria Quelch
LovelyGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle A short and sweet yet fantastic review all the same! Thank you very much. Best Wishes Victoria Quelch
I loved the Staybridge. The suite was gorgeous and modern. The location was perfect as it was 5 mins from the quayside. My only slight issue was the shower screen on the inside frame needed a good clean and the door seal was broken and half missing. I will definately return. I loved the staffs pleasant attitude, especially the receptionist!Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Kim, Thank you for your recent stay with us at Staybridge Suites Newcastle. I'm so glad you enjoyed the location and our lovely staff. I hope we'll see you again. Best Wishes Victoria Quelch Guest Services Manager
Really surprised at the quality and service of the suites, not the nicest of areas but only five minutes from quayside. Staff friendly and helpful, breakfast was excellent and fresh, will stay again if in the area.Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle I'm so glad we were able to surprise you with the quality of our suites and service. Hopefully it wont be long until we see you again. Best Wishes Victoria Quelch Guest Services Manager
Excellent venue either for business or pleasure. Only gripe is that it was not quite as near to the town centre as I had hoped - about a 5/10 ,minute walk. Found the pillows a bit uncomfortable, but apart from that everything else was excellent and the breakfast buffet had a good choice of food. Wouldn't hesitate to stay there again or recommend it […] to a friend. Read moreGenuine Expedia guest review
Response by Staybridge Suites Newcastle Hi Pat, Thank you for taking the time to share this review. It's lovely to see you enjoyed your stay with us and we have some different types of pillow we're currently trialing to roll them out in the new year! Hopefully we'll see you again soon so we can turn that 4 review into a 5* one! Kindest Regards Victoria Quelch
"Staybridge Suites Newcastle - close to Quayside"
Excellent suites in a quite location, close to quayside and city centre. Only stayed one night, but could easily have liked to stay longer. Liked the ability to get free vending hot drinks near the downstairs reception area - nice touch.Genuine Expedia guest review
Response by Staybridge Suites Newcastle Hi Doug, Thank you for taking the time to leave this fantastic 5* review. Hopefully we'll see you again soon. Kindest Regards Victoria Quelch
It's the first time we have stayed at Staybridge Suites, and we were really impressed. The staff were very friendly, the hotel was clean, the size of the rooms were brilliant, and the breakfast was really good with lots of variety. The location was very close to the Quayside and we would definitely stay there again.Genuine Expedia guest review
Response by Staybridge Suites Newcastle Hi Lou, I'm so glad you were so impressed on your recent stay! Can't wait to welcome you back again. Kindest Regards Victoria Quelch
Simple to describe - perfect! Checking in was simple and pleasant. The staff could not have been friendlier and more helpful. I particularly enjoyed the Chinese takeaway (as recommended by Peter on reception) which was delivered to the hotel for us. The suite was clean and spacious. Perfect for my disabled grandma who could not believe how wonderful […] the suite made our holiday. I will be returning in the future and would recommend here to everybody. Thank you Staybridge Suites. Read moreGenuine Expedia guest review
Response by Staybridge Suites Newcastle Hi Katherine, Thank you for taking the time to leave this review. Peter was especially thrilled with his mention! Hopefully we'll be able to welcome you back again soon, Best Wishes Victoria Quelch Guest Services Manager
"Just the job!"
ideal for a weekend stop over - excellent serviceGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Thank you for taking the time to share this lovely review. Hopefully we'll be able to welcome you back again soon and earn a 5* review! Best Wishes Victoria Quelch Guest Services Manager
Lovely room and friendly staffGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Good Afternoon, Thank you for taking the time to post this review, We're so glad you enjoyed the hospitality offered by our staff. Can't wait to welcome you back again. Best Wishes Victoria Quelch
"Great Central Hotel"
A modern suite style hotel which although slightly hidden away is within minutes of the Quayside and the City Centre. The staff welcome is fantastic and everybody seems to want to make your stay excellent. The hotel is spotless and everything looks new. even though there is small equipped kitchenette in your suite, a tasty buffet style breakfast is […] included. Highly recommended. Read moreGenuine Expedia guest review
Response by Staybridge Suites Newcastle We're so glad you had an excellent stay with us. We've been open just over 5 years now so its lovely to hear that everything still looks as new! Hopefully you'll be back again, Kindest Regards Victoria Quelch
"Fantastic all round - perfect, no complaints!"
The staff were so friendly and helpful - we arrived very late after all the restaurants had closed, so they gave us with takeaway menus and ordered it all for us. We had a king suite - the apartment was very clean and stocked with everything you could need; practically a home from home. Breakfasts in the morning were great - amazing selection. Very […] close to town. Would gladly stay there again! Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Elaine, So glad you enjoyed your recent stay, Hopefully we'll get the opportunity to welcome you back again soon. Kindest Regards Victoria Quelch
"Great hotel, location slightly out of town"
Very nice, comfortable hotel. The rooms are suites, so include a little kitchenette and living area as well. Very good condition, very comfortable. The location of the hotel is a little out of town, away from the action, but close to quayside. Staff were very friendly and helpful, if sometimes a little under trained (new to the job). Breakfast was nice, […] limited choice but included a few hot options and toast, fruit, cereal. Tea/coffee available all day which was nice. Would stay here again. Read moreGenuine Hotels.com guest review
"Great visit to Newcastle Upon Tyne"
Very much enjoyed our stay here while dropping our daughter off for Medical School. Sadly we were unable to extend our stay when we had to cancel our trip to London, but we would stay there again in a heart beat! Wish that they had honoured the online price when we asked to stay the Monday night, but they refused :(Genuine Hotels.com guest review
"Tried to downgrade my room"
I booked a Standard Suite online. Paid more for the upgrade because we were traveling with two small kids. It helps to have the extra space. When we arrived they had us in a studio room. I called because I thought I had paid for a suite of some kind, they said I was mistaken. I looked up my reservation online and sure enough, I had paid for a larger […] room. I spoke to the front desk again for another 5 minutes, they basically said they couldn't move me. I asked to speak to the manager, he quickly put us in the right room. I am an assertive person, I'm guessing that most people would have caved and settled with the smaller room. If you book a larger room make sure they give you what you pay for. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Derek, Thank you for taking the time to leave this fantastic 4* review. I'm sorry about the issue you experienced with your room type but i'm glad the team were able to assist you with this. Hopefully we'll see you again. Best Wishes Victoria Quelch
"Staff first class"
Stayed two nights. Situated in student accommodation land but that wasn't a problem. Very handy for Quayside restaurants etc. Really nice touch was the complimentary evening reception (6.30pm - 7.30pm Mon - Fri) when there are drinks (both alcoholic & non-alcoholic) and cheese & nibbles available in the bar area, and the staff chat along with the guests. […] It was perfectly timed before we went out for evening dinner. Will definitely stay again. Thanks staff. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Martin, Thank you for sharing your recent stay with us at Staybridge Suites Newcastle. Its great to see you got the opportunity to experience all that we have to offer. Hopefully next time we can turn that 4* review into a 5* one. Best Wishes Victoria Quelch Guest Services Manager
"Just what we needed!"
We stayed at the Staybridge suites while visiting Newcastle for our daughter's graduation. It proved to be a very good choice: quiet location close to the waterfront and with own parking (extra charge) The suites were spacious and comfortable with a small well equipped kitchen which even boasted a dishwasher! No need to use it though as excellent buffet […] breakfast was included. Would definitely stay here again. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Claire, Thank you for taking the time to leave this fantastic 5* review. Its excellent to read you'll be staying with us again and I'm so glad you enjoyed your stay for your daughters graduation! Best Wishes Victoria Quelch Guest Services Manager
Staybridge Suites are great places to stay when travelling a lot. Their sox and smalls laundries for free with efficient washers and dryers are loved by our hard worn hand washed undies and t shirts, their body rooms adored by our exercise deprived bodies and most of all teir location in the trendy sector of town loved by we the traveller. shame there […] are not more. I would go Staybridge all the way! Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Wow. Thank you "Aussie Abroad" for this fantastic 5* review. It's excellent you got to enjoy all of the facilities we have to offer here at Staybridge Suites. Hopefully you'll get a chance to visit us again soon on your travels. Best Wishes Victoria Quelch
"Comfortable and flexible accommodation"
We have visited Staybridge Suites several times and have never been disappointed. Its location is excellent and from the moment you arrive you are made to feel very welcome. The room itself is large and the well equipped kitchen and dining area means that you have the flexibility to cater for yourself should you wish. The small shop offers basic supplies […] at a reasonable cost so you do not even have to find a supermarket. There is a limited choice at the serve yourself breakfast, but it is more than adequate and the addition of extra evenings (Monday to Thursday) when a drinks reception is given means that it is even better value. We have stayed at several of the hotels in Newcastle city centre, but Staybridge has the right formula and is our place of choice for a relaxed and comfortable stay. Read moreGenuine Expedia guest review
"Good hotel, would benefit from weekend cleaning."
I booked this hotel for a weekend for a wedding I was attending in Newcastle. The facilities were good, and the room was clean. My only slight complaint is that, due to it being a predominantly business-oriented hotel, there was not room service at weekends. I had thought that they might have realised that weekend-only guests would expect the rooms […] to be cleaned as usual. Read moreGenuine Expedia guest review
Response by Staybridge Suites Newcastle Hi Lucy, Thank you for taking the time to share your experience at Staybridge Suites Newcastle. Next time you stay please just let us know if you'd like your room serviced. Its not that we 'don't' service rooms on weekends, its just that we don't unless its requested by our guests. Hopefully next time you'll be able to enjoy your stay with the added benefit of a room blitz from our fantastic housekeeping team. Best Wishes Victoria Quelch Staybridge Suites Newcastle
"Excellent room: good location"
Walking distance to city. Large very comfortable room: modern. Secure parkingGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Al, Thank you for the great 4 star review. Hopefully next time you stay we can turn that 4 into a 5! Best Wishes Victoria Quelch Staybridge Suites Newcastle
I have rated the staybridge suite a 5 in all areas because it deserves it. We only stayed the one night and it had everything we needed.Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Keith, Thank you for the incredible 5 star review! Hopefully you'll be able to come back and stay with us even longer next time. Best Wishes Victoria Quelch Guest Services Mager
"Nice hotel with great staff, but 'suites'?"
Staybridge Suites markets itself as 'your home for home', providing a large ensuite room with additional kitchen facilities - a microwave, two-ring hob, fridge, sink and an adequate range cooking and food preparation equipment. Just looking around at breakfast (which by many was taken on trays up to the bedroom), I am not sure how many people were longstay […] clients - most looked like regular weekenders. However, maybe the clientele is different during the week? Either way, I think marketing the rooms as 'suites' is ambitious - this is essentially just a large room, or a studio flat at best. Certainly for two people, for more than a few nights, it would become cosy. Having said that, the staff couldn't have been more helpful. I contacted Staybridge well in advance of booking as I have several additional requirements due to my disabilities - they couldn't do enough to help, either at that stage or during the additional stay itself. Be warned that you do have to pay for parking, even with a blue badge. When booking, try and get a room on the quayside side, on one of the higher floors - i rhink you should be able to see the Tyne and the Millennium bridge from there. I was a bit disappointed to end up with a car park view! All in all, would certainly stay again, and would recommend to a friend. However, I would lower my expectations of a 'suite' and instead consider this a room with perks! Read moreGenuine Expedia guest review
Had a fantastic stay. Great location for what we needed and very friendly staff and coffee on tap .Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle Good afternoon to 'The Smiths' It's great to see you took advantage of the excellent coffee machines in the hub and overall such lovely comments to share with the staff so thank you. Hope to see you again. Best Wishes Victoria Quelch
Fantastic stay from the moment I arrived through to the moment I left. I was greeted at the reception desk by a very friendly, polite and helpful member of staff. Check-in process was efficient and straightforward. The rooms are well decorated and the fixtures and fittings were of a high standard. Room felt warm, inviting, and spotlessly clean. I went […] down to the welcome event at 6:30 for complimentary wine, lager, cheese, fruit and dips and again was pleasantly surprised by the friendly nature of the staff and the excellent atmosphere they create amongst guests. Staff were helpful with recommendations of where to eat locally and room was serviced to a high standard each day. Other hotels and apartments should take notes from this place to see how it’s done. Thanks for a great business trip! Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Wow. What more can I say? It's reading reviews like yours that make my job such a joy when I get to share your feedback with the staff. I can't thank you enough for spending the time to share you incredible comments on Staybridge Suites and we hope to welcome you back again very soon. Best Wishes Victoria Quelch Guest Services Manager
"Good, but needs better maintenance & TLC"
The staybridge is a nice hotel in a convenient location but is let down by the small details. My door lock only worked intermittently, the toilet flush was dodgy, the TV remote was falling apart and the TV its self was a bit antiquated and changed channels with the speed of an arthritic snail. The breakfast was excellent, but it was supposed to be served […] from 7.30, and even at 7.45 most of the hot food was not ready (not great since I was in a hurry). Overall though, it IS a good hotel, the rooms are nice and spacious and well equipped and the price is reasonable. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Good Afternoon, It was so great to read that you found the breakfast excellent and overall thought we were a good hotel. Hopefully on your next stay we'll get the change to really wow you! Best Wishes Victoria Quelch
Convenient to the centre of the City for access to its amenities and far enough out to provide an ideal but quieter vantage point.Genuine Expedia guest review
Fabulous Hotel with everything you need and close enough to the city centre without the noise Staff were friendly, polite and professional especially the lady on reception who was just lovely. The complimentary drinks and nibbles was something I hadn't seen anywhere else and the 24 hour free hot drinks were the final touch to very enjoyable stay. Would […] definitely stay here again and recommend this place to friends and family. Read moreGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Gill, What a fantastic 5* review. It's great to read you enjoyed our evening reception and made use of the handy coffee machines! We can't wait to welcome you back again. Best Wishes Victoria Quelch Guest Services Manager
Very GoodGenuine Hotels.com guest review
Response by Staybridge Suites Newcastle Hi Chris, Many thanks for taking the time to leave a 5* review. Hopefully that means we'll see you again soon. Best Wishes Victoria Quelch Guest Services Manager
"A fine Aparthotel."
Excellent facilities within easy reach of the Quayside. Staff helpful andu extensive breakfast. Would definately stay here again.Genuine Expedia guest review
Service and structure were perfect. Couldn't ask for more. Only slight would be the neighborhood.Genuine Hotels.com guest review
Response by Staybridge Suites Newcastle "Couldn't ask for more." Well neither could we! Thank you for taking the time to leave such fantastic feedback. Best Wishes Victoria Quelch Guest Services Manager
"Great hotel for Newcastle city centre"
Large rooms for longer stays. Each room with a fully functional kitchen allows one to make easy meals if going to restaurant is a chore. All staff very helpful and big car park on site. Easy walking distance from the quayside and city centre.Genuine Expedia guest review
"Really nice suites close to quayside"
From very first moment we arrived the staff were friendly. When we went down to reception to go out for dinner the staff immediately asked if we wanted a taxi and arranged one. nothing was any bother.Genuine Expedia guest review
Very good service and very clean. Worth every penny I spent.Genuine Hotels.com guest review
"Excellent hotel, great service and a 24 hour shop"
Went to Newcastle and stayed at the Staybridge for 3 nights. Outstanding service, great location a short walk from the city centre, and a 24 hour shop for when we got home from partying all made this a phenomenal experience for us. Can't wait to go back!Genuine Expedia guest review
"A very enjoyable stay!"
Rooms very comfortable and spotlessly clean. Staff friendly and welcoming. Breakfast buffet style with a good selection of hot and cold items. Hotel close to the quayside and within walking distance of the city centre.Genuine Expedia guest review
"Home from home."
Friendly reception staff and midweek wine and nibbles contributed to the relaxed atmosphere. The room was very comfortable and the kitchenette had all the essentials.Genuine Expedia guest review
Ideal for short or long stays and very comfortableGenuine Expedia guest review
Very nice, clean and comfortable and staff were very polite and friendly. The only disappointment was it's location as we had expected the apartments to be on the quayside with a good view, however they were set further back with no view from our roomGenuine Expedia guest review
"Good hotel - modern clean good loaction"
Weekend stay visiting family. Ticked all the boxes particularly the suites, parking and location close to Quay Side and City centreGenuine Expedia guest review
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