"Great hotel, bad front desk."
Arrived at 12pm on a Friday and was told my room was not ready yet and to come back at 2pm. Because of its close location to the mall (across the street), this was not a huge deal but still annoying. When we returned from the mall only one person was at the front desk and they were trying to fix a messed up reservation for another traveler. She asked […] me if I was checking in, so I said yes but she didn't check me in for another 3-4 minutes but wasn't talking to the other guy either. She was just standing there looking at the computer. Once we finally got to our room we were very impressed. The room was super clean with a full kitchen and cooking and eating utensils. A nice sitting area to watch TV, comfortable bed, adequate bathroom...very nice. Great breakfast buffet with the usual eggs, sausage, biscuits and gravy, fruit, oatmeal...etc. Great stay. Had issues with checkout too. Only one person at the desk again taking way too long to check in another traveler. After about 6-7 minutes I just walked up and dropped my keys on the desk and told them which room I was checking out of. Great hotel, more bodies needed behind the the desk. Read moreGenuine Expedia guest review
Great well located hotel.Genuine Hotels.com guest review
we arrived at The Homewood Suites by Hilton after a 9 hour car trip. Tired and somewhat confused about getting around the staff explained to us step by step how to use the train, the hotel shuttle and the made some wonderful suggestions to us. We had a lovely time and are very glad we stayed with you!Genuine Hotels.com guest review
"Convenient location to desired sites"
Wonderful and completely satified.Genuine Hotels.com guest review
"Spacious, clean rooms. Free food!"
Complimentary breakfast is always top notch. Spacious rooms. Friendly staff. Warm cookies in the afternoon :).Genuine Expedia guest review
This was our second stay at this hotel. We liked it so much in 2012 that we stayed again in 2013. However, it wasn't as good. Mainly the breakfast...there was much less variety. We stayed three nights and the breakfast options were the same on two of the three mornings. There also was not enough variety in baked goods. Not that this alone should deter […] someone from staying at the hotel...in fact, I am planning on letting the hotel know that we were disappointed in the breakfast aspect. But overall the hotel is nice. Read moreGenuine Hotels.com guest review
"Favorite place to stay in st Louis area!"
I just love the homewood suites! The rooms are spacious and the service is excellent. The location is perfectly centrally located.Genuine Hotels.com guest review
"Comfortable. Conveniently located."
Great staff! The beds are comfortable and the room is clean. Nice to have an extra room with a full kitchen. The food at breakfast was not good, but the staff was super friendly. We would consider staying there again, though we typically prefer a hotel with more adult patronage and a restaurant with a bar.Genuine Hotels.com guest review
"Best visit yet!!!!!"
Great room. We had the 1 bedroom I king, it was spacious and clean, we will book one of these rooms again!!Genuine Expedia guest review
Whole experience was great. Friendly staff. Clean big rooms. Fast elevators. Good breakfast each morning. Great location. Free shuttle service. No complaints!Genuine Hotels.com guest review
"Stayed for MVC Basketball Tournament"
The Homewood Suites was outstanding. The service was great. The first night we were on the 4th floor, right next to the Interstate. It was a little noisy. In the moring we asked to move and they were able to move us up to the 8th floor away from the Interstate. They took care of moving the luggage to the rooms, while we were at the tournament. The pool […] and fitness room were great. The breakfast and dinner were very good. Kids enjoyed the cookies every night. The Metro link was only 2 blocks away, but the shuttle would also take you there and pick you up. Everything was great and we would stay there again. Read moreGenuine Hotels.com guest review
Was a very nice hotel with a good staff. Right next to the galleria which makes it easy to get places.Genuine Expedia guest review
This hotel is superb in almost every way. The food, atmosphere, decor was top notch. Free parking, wi-fi is always a plus. The kitchen is perfect. Ask for a room on the west (front) side. The east side abuts the highway and the traffic noise can be heard somewhatGenuine Hotels.com guest review
The hotel was clean. Breakfast was good and the staff was helpful. Stayed in a one bedroom suite that was perfect to seperate the kids from the adults. Nice in room kitchen.Genuine Hotels.com guest review
"close to shopping"
Very nice place - quiet. The only somewhat negative thing would be the quality of the "free breakfast" - but that is the same for every "free breakfast" I have encountered.Genuine Hotels.com guest review
Great staff, perfect location and the hotel was clean comfortable and relaxing. The hotel is located rigth across the street from the Galleria where there are numerous shops and restaurants. The hotel also offers a free shuttle to take you to any destination within 3 miles. The staff was very pleasant and accommodating. The rooms were very relaxing […] after a day of shopping and also included free internet. The hotel offered free nightly happy hour with food as well as breakfast. I highly recommend this hotel! Read moreGenuine Hotels.com guest review
Everything was great. Hotel employee cleaned snow off cars in the morning. How nice is that. One minor complaint - Hot breakfast items in the morning were luke warm at best.Genuine Hotels.com guest review
"Good place for an extended stay"
For what it is -- an extended stay hotel -- it is very good. I stayed there a few times while visiting my mother, and recently stayed there for two weeks during my mother's last illness and death. The staff were friendly and helpful and were extremely considerate both of me and of my siblings, who were also staying at the hotel during this time. The […] suites are a good size and both the sitting room and the bedroom have windows. The kitchenette is well equipped. The complementary breakfasts and dinners are a bit iffy, but came in handy in a pinch. If you need to stay a few nights, request a room with even numbers. The rooms with odd numbers are on the 170 side and the sound of traffic is noisy Read moreGenuine Expedia guest review
"Personalized hotel service!!"
The staff at this hotel was extremely friendly. The morning after check-in the front desk clerk remembered my name on sight. Clean, friendly staff, great amenities...I will definitely book my stay here again! Hotels.com may not be accomodating if you need flexible stay dates for business travel or in inclement weather. Bear this in mind when bookin […] g!! Read moreGenuine Hotels.com guest review
"clean, updated, affordable, conveniently located"
Very Clean, updated, affordable, and convenient location. We even slept in a room next to the highway and noise was not a problem. Modern walk-in shower and large flat screen TV were nice unexpected amenities. Breakfast was also nice. Coffee was excellent.Genuine Expedia guest review
"Very Friendly Staff!"
The service was amazing at this hotel! The cleaning of the room was a bit late; but, otherwise the service was excellent! They had a shuttle that took us to the mall and the driver Bill was very pleasant. The folks responsible for the breakfast were diligent and very friendlyGenuine Expedia guest review
"Great hotel for anyone, especially couples!"
We had a king suite it was so nice, the room was very clean, we had a very relaxing time!Genuine Expedia guest review
"Quiet, comfortable, yet convenient!"
The accomodations were great! We like the quiet, comfort and yet convenience of being close to all the attractions we were interested in. We would definitely recommend and stay here again.Genuine Hotels.com guest review
The staff was very helpful and friendly!! Love the breakfast in the morning. Clean, and very nice and relaxing...Genuine Expedia guest review
"Wonderful place to stay"
This is the second Homewood Suites we have stayed at in the past month and I will definitely Look for a Homewood Suites whenever we travel. My Husband and I travel a lot and these are the most comfortable places I have ever stayed. The staff is the friendliest and the rooms are the cleanest of any We have stayed at. The price is wonderful also.Genuine Expedia guest review
"close to shopping area"
it was great. we used the food delivery for a meal. it was great to have several options of food types to pick fromGenuine Hotels.com guest review
"Home away from home"
My wife and I booked this hotel while we were on a weekend marriage retreat. The receptionist was one of the most accommodating people we have ever experienced. You could just tell she was genuine in her concern for our well being. Shortly after we were in our room and getting ready to go out to dinner there was a fire alarm. By the time we walked down […] stairs and to our vehicle the police and fire trucks had arrived. Quite frankly we forgot about the whole incident and never did inquire what had happened. The breakfast was fantastic. In my business travels, HomeWood has the best breakfast of any restaurant I get to stay in. I also appreciate the small store they have near the reception counter for little things you need (snack, toothbrush, asprin, etc.) Read moreGenuine Expedia guest review
Really glad we picked this hotel. The room was amazing, and the service was great. Room was also very clean.Genuine Hotels.com guest review
I felt pampered the 4 days I was at the Homewood Suites - wonderful room, comfy bed, great service and breakfast, even popcorn in the room! I would highly recommend it :)Genuine Hotels.com guest review
"Great hotel room, except NOISY"
The hotel room was right by the interstate and was extremely noisy. Literally everything else about our room and the hotel was wonderful. The double queen rooms are right on the busy roads so there is not much you can do if you need that room.Genuine Hotels.com guest review
"Close to Galleria Mall and Interstate"
Nice hotel. Really good breakfast. Pool and hot tub area is nice as well.Genuine Hotels.com guest review
"AWESOME DEAL FOR AWESOME HOTEL!!!"
We drove in from Memphis, TN for the Rush concert and this hotel was absolutely perfect! We checked in a little after midnight on a Friday night and stayed until checkout on Sunday. The room was very cozy and extremely nice!!!!! We ate breakfast at the hotel Saturday and Sunday morning and it was delicious! I would recommend this hotel to anyone traveling […] to St. Louis! We will definitely be back soon - St. Louis is beautiful!! And thank you Expedia for hooking us up with a kickass deal!!!!! Read moreGenuine Expedia guest review
"Really liked it!"
Rooms were beautiful!Genuine Hotels.com guest review
"Great location next to restaurants, shops and mall"
We've stayed at the Homewood Suites-Galleria several times, and have never been disappointed. The rooms are reasonable in price, very large, the bed is comfortable, the Bath & Body toiletries are great, and the location directly across from the Galleria mall is excellent. There are also quite a few restaurants very close (PF Chang, Maggiano's), and […] another shopping area with Crate & Barrel, etc. Central location is great - easy to get to Forest Park, downtown, etc. Read moreGenuine Hotels.com guest review
"Fun Fabulous Family Weekend!"
The staff was friendly from the first moment I came into the hotel. They were very helpful our needs during the entire stay.Genuine Expedia guest review
"Great location for quick weekend trip"
The hotel was great. The room was in excellent condition, spotless and well-appointed. The staff was friendly, breakfast was hot and the location is great for access to the Galleria, and other sites in St. Louis. I will make only 2 small complaints. First, the room is designed to sleep 4, but the sofa bed was uncomfortable. Second, the hotel is literally […] next to the highway so the road noise while not overbearing was always present. Read moreGenuine Hotels.com guest review
I thought this was a great location, close to expressway, lots of shopping/restaurants within walking distance. Loved the room with kitchen and separate bedroom. Only complaint came from my daughter and her friend that the sofabed wasn't very comfortable and the blanket for it didn't seem very clean. I would have had them bring me a new one but she […] didn't say anything until the next day. Breakfast wasn't the best but served it's purpose so we were happy. Overall a great hotel with friendly staff. I would stay there againl Read moreGenuine Hotels.com guest review
"Will be back"
Overall,I highly recommend Homewood Suites. Excellent hot breakfast. East side rooms are noisy due to freeway if one is a light sleeper. Staff was very courteous and moved me to west side as soon as space opened up. It's also a great location.Genuine Expedia guest review
The staff was extremely accommodating and friendly. My son had just had an appendectomy and to make him more comfortable on the sleeper sofa the staff brought up extra padding and blankets and made the bed up for us. The breakfast and front desk staffs are always helpful.Genuine Hotels.com guest review
Great location for going to the St. Louis Zoo, Grant's Farm, and the Galleria mall accross the street! Staff was wonderful and always helpful!!!Genuine Hotels.com guest review
Price is high, however, the hotel is right across from the Galleria. The building is brand new and the breakfast is nice. Very comfortable bed.Genuine Hotels.com guest review
"great location and friendly staff"
Your gal by the name of Maddie was an exceptional young employeeGenuine Hotels.com guest review
"Comfortable and Convenient"
The hotel was located in a great spot for shopping at the Galleria Mall and is very close to the Zoo and Science Center. The bed was very comfortable and the hot breakfast was great. I would most definitely stay at the Homewood Suites by Hilton again and recommend it to friends.Genuine Expedia guest review
"Great extended stay hotel"
Check-in went smoothly and our room was clean when we arrived, plus with an outside temp of 100+ the room was a comfortably cool 72. Front desk informed us of all the amenities available to us and what hours breakfast and dinners were served. Staff constantly interacted with us and made us feel part of their 'family'. Room was made up for us daily with […] fresh towels, soap, shampoo & conditioners even if we didn't need them. My only gripe...the chef knife was so dull that I couldn't even cut through a zucchini without a struggle. I'm sure that If I had asked, a sharper replacement would have been quickly supplied. Read moreGenuine Expedia guest review
"Great hotel for all types of travelers"
The staff were all very friendly and accomodating. Both the complimentary dinner and breakfast were delicious! We will definitely stay there again!Genuine Expedia guest review
It was fine and safeGenuine Hotels.com guest review
"Great for travelers"
My daughter and son-in-law are moving to the area and I was helping them find a place to live. This hotel was centrally located to the area we were looking in and had comfortable rooms, conveniently located restaurants and helpful staff.Genuine Expedia guest review
Nice suite, clean, on the freeway, WAY TOO LOUD!Genuine Hotels.com guest review
I have no additional comments I would care to share at this timeGenuine Expedia guest review
"Clean and comfortable as always..."
This is my "Goto" place when I am in St Louis. Rooms ate always clean and neat. The staff is friendly, and breakfast and dinner are included! My only gripe is traffic noise on the east side of the building if you are below the 8th floor. It'll only bother you in the morning rush hour, but it's noticeable.Genuine Hotels.com guest review
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