"Fort Lauderdale trip"
Great hotel and location,shopping is 2 minutes from hotelGenuine Hotels.com guest review
"50 th Anniversary"
We had a great two nights.Genuine Hotels.com guest review
"Best western stay"
Will start with the good points. Nice layout of lobby area. Breakfast was simple but they kept replacing what ran out. The room was tiny. Old fashioned AC vent. House keeping was good tho.Very very poor wifi. Called the front desk about the wifi the check in day, was told to walk to a different area of my room to get better service!! ( couldn't believe […] that response) and the place I got better service was just at the entrance of the room near the coat rack area, so everytime I needed to check mail etc, I had to stand in the rack area! Very frustrating. At check out , was never asked if my stay was ok, or if I had any problems, seems as if they didn't care about feedback. Overall it was not a great stay, had much better experiences at other hotels for the same price. Read moreGenuine Hotels.com guest review
"SHORT STAY. GREAT STAY."
Overnight stay following Western Caribbean Cruise. Large, well appointed rooms. Friendly and helpful staff. Close proximity to shoppig mall and fast food venues. Shuttle service to and from the airport and to the port. Would definitely stay at this hotel again and recommend that my friends do the same.Genuine Hotels.com guest review
"Convenient stayover before flying home"
We were on our way back from the Florida Keys to fly home. The Hotel was very conveniently located. The room was clean and well supplied. It had a microwave, refrigerator, and coffee maker. The A/C was good and the room was very quiet. Overall, a very good stay.Genuine Hotels.com guest review
In general, it was not worth what we paid. I expected it to be much cleaner. The carpet desperately needs to be replaced.Genuine Expedia guest review
The staff were all very helpful. It's great that it has an airport shuttle. Best of all was the fact that there was a great mall nearby.Genuine Hotels.com guest review
Friendly staff with an efficient service.... Upon making 1 request with housekeeping for my room due to allergies this was carried out daily to ensure my satisfaction.... Yes the room was quite comfortable and the microwave is definitely a necessity.... Breakfast options were small however satisfactory....Genuine Expedia guest review
Hotel was clean and staff was friendly and helpful.Genuine Expedia guest review
The hotel is very close to the high-way. It was very noisy.Genuine Expedia guest review
Staff id good TV control aré bad Is hard to chage Room is good We stay one nigth Is near airpotGenuine Expedia guest review
"We paid too much for the hotel"
Hotel is overpriced. We paid $185 a night for a hotel that is similar in facility as a $80 hotel. Front desk usually had only one person working so I had to wait in line for any help. I also had better hot breakfast at Comfort Inn than this hotel. The afternoon cocktail hour is a nice touch. This hotel has good shuttle bus services to Fort Lauderdale […] ports for cruises. All in all, it is a pretty good hotel if it were $80 a night. We had to stay there because the rest of our party stayed there. Read moreGenuine Expedia guest review
Enjoyed our stay at the hotel. Staff was friendly and accommodating.Genuine Hotels.com guest review
Let me start by saying the staff were nice and helpful . Unfortunately our room was not so good. The sheets were dirty, there was mold in the shower , and there were actually "boogers" wiped on the wall . Did not make for the best first impression.Genuine Hotels.com guest review
"A good deal for your money"
Hotel is hard to get into-coming off expressway-Everyone was nice & lovely room--bath light was out & countertop by sink was cracked but room was clean. Breakfast was great. Asked for extra blanket first night & was brought quickly. Although when he brought the blanket he knocked on the door but did not announce himself, which I thought was odd considering […] how dangerous that could be (no peep hole in door). Read moreGenuine Hotels.com guest review
"Hotel near airport"
We arrived late from the airport. We waited half an hour for our transportation. Our first room was very dirty and had a bad smell. Some lamps wouldn't even turn on. We changed room and it was a little better. We won't return...Genuine Expedia guest review
When we checked in we had a problem with the cost and the two people working at the desk was very very rude. Also they would not take travelers checks.I would not stay here again.Genuine Hotels.com guest review
Near to airport and port. Shettle service. Clean and comftable. The service trasport to airport only before to 11 pmGenuine Expedia guest review
"good location for overnight stay"
Great location for overnight stay before or afterr a cruise. The only down side was there is no Restraunts within walking distance you need to take a cab or rent a car. I also think the management should not alow Bob who is the cab driver to sleep in the foyer when is waiting for a pickup. Looks bad for businessGenuine Hotels.com guest review
"Great and problem"
Our room was great - very large and comfortable. The main problem we had - we were there for two nights and there is no restaurant in the hotel They serve breakfast but there is no kitchen, therefore, there is no food for the other two meals a day One day we walked across a very busy highway to a Cuban restaurant (there was food but not to our liking, […] however, we ate what they served and walked back across the busy highway to the hotel. The next day, I had them call us a taxi to go to a restaurant - the TGIFridays was the closest so we went there and had a good meal, biut the taxi was $10 each way which made it rather expensive but at least we had good food We also got a lighter fare for supper that night as a take away. We left the hotel the next day after breakfast to go to the airport for our flight home. Read moreGenuine Expedia guest review
"The shuttle bus never appears."
After we wait 2 hours waiting for the shuttle bus of the hotel and never get there to take us, we have to take a taxi to the hotel. Unless the hotel gave me the money I paid for the taxi, its was very disappointed.Genuine Expedia guest review
good hotel but lack of restaurant in premises or near byGenuine Hotels.com guest review
"Florida hotel stay"
We arrived early hours before check in time and so did about 50 other guests. The hotel did an excellent job with getting us all in our rooms as they became available. Only had 2 issues. First one is when booking this hotel I was told that there would be a courtesy airport shuttle available for my 6 am flight. The hotel said it didn't start until 6 […] am. After calling hotels.com we were given a $30 credit for a future hotel stay. Second was the hotel arranged a taxi for us and said the cost was $20. The driver said it was a $30 trip and it made for an uncomfortable ride because we told him that he's only getting the $20 that the hotel told us. Read moreGenuine Hotels.com guest review
My hotel stay was good. The people that worked ther spoke. I would stay here again. The convenience of a shuttle 2 the airport and cruise is great.Genuine Hotels.com guest review
Adequate hotel for its location to the airport..eating facilities leave something to be desired...very few choices near the hotel. We called a local restaurant and had them deliver..Genuine Expedia guest review
"Best hotel for business and family vacation"
Great, go there all the time. The rooms are clean , get free breakfast , wifi, parking , located next to the 95 , very central.Genuine Expedia guest review
"Great hotel near food and shopping."
We really enjoyed our stay. We were worried about having to take a taxi everywhere but we just walked. It was close to many stores and restaurants. You could pick up just about everything you would need. The room was very clean and comfortable. The clerk even got us checked in a little early. I don't have any complaints and would recommend this hotel […] for anyone traveling to Fort Lauderdale. Read moreGenuine Expedia guest review
"Nice and peaceful stay."
Nice experience at hotel. Good night's sleep. Good breakfast.Genuine Expedia guest review
Before leaving home I called to ask how to access the hotel's airport shuttle service. They told me to call from the airport on the dedicated phones in the baggage claim area, which I did. The person I spoke with told me where to go, and that the shuttle would come for us. We waited nearly 45 minutes, and when the shuttle finally arrived we found that […] it runs once per hour. Neither of the people I spoke with had the courtesy to mention that, nor that whether or not I called for the shuttle was irrelevant. Then in the morning we went downstairs to get on the 10 am shuttle back to the airport to catch our bus to the cruise terminal as we had been advised to do by the front desk. The bus said "airport shuttle", but we were told that we could not get on without a reservation. We went in to the counter and were told that this bus was not, in fact, the airport shuttle but that it went directly to the cruise terminal, and that the airport bus was coming later, which it did. But having two busses at the same time, not differentiating between them in any way, or telling guests what to expect, is indicative of the lack of communication skills demonstrated by the staff. The hotel itself was fine, but the using information provided by the staff was just a waste of time and energy. Read moreGenuine Expedia guest review
"Nice busy hotel with room for improvement"
Hotel was ok very noisy at lobby because of high traffic Very poor on towels for the bathroom bath towels small not the correct size worn out and for two only 2 sets in bathroom we needed double the amount for s showerGenuine Expedia guest review
"Coming off cruise ship to ready for flight."
Nice stop over and good connections to cruise line and airportGenuine Expedia guest review
"Close to fll airport"
No problems......easy check in....room OK for overnight. Could be cleaner but not nasty..good waffles..free breakfast.Genuine Expedia guest review
"The hotel was in a good location for our purpose"
The check in was easy and coffee was on tap in the dining area which was good. Room was spacious and bed was comfortable and clean as was the bathroom. Breakfast was a pleasant surprise. Not just Danish/Continental but waffle maker, egg and sausage! The T.V. Remote was slow in operating. Came in later that evening and remote did not work at all. Reported […] it to reception next morning and was told that probably batteries was done. I was not offered a discount for this inconvenience! Read moreGenuine Expedia guest review
"Great hotel, be careful of the shuttle service"
The staff was very friendly and the shuttle service was good. However, the shuttle only leaves every hour. So if you miss that hour you're left paying $25 for a cab back to the airport, if that's where you are headed. Otherwise, the rooms were very clean, modern, and comfortable.Genuine Expedia guest review
Stayed one night on Nov. 13, 2014. Found black hairs in the bed when pulled back the sheet. Night shift housekeeper and clerk were appropriately apologetic and when a second room was examined with them in attendance, found stains on the sheet. Housekeeper made that bed up fresh with clean sheets and the rest of the stay was uneventful. This hotel suffers […] from the same complaints we see in reviews all the time: it is difficult to find cleaning staff who actually care about their jobs and perform them well. Great location, but just check the linens beforehand. Read moreGenuine Hotels.com guest review
"Very nice experience"
Staff was very nice. Room was clean . Location was good , right off the highway. ..Genuine Expedia guest review
"Night before a cruise."
The Rooms were nice, clean and quiet and big enough to accommodate our family with luggage to transfer to a cruise. The 2 Queen beds were appreciated. The breakfast buffet was large, clean and had a nice selection for a continental breakfast. The pool was very small, has no lighting for night and almost seemed like an afterthought. The complimentary […] transportation was terribly disorganized and we missed 2 shuttles because other people jumped out in front of us, but that is more the fault of Fort Lauderdale Airport for not having a better organized ground transfer system. Read moreGenuine Hotels.com guest review
"Close to stores beaches and restaurants"
Not bad at all but could be a lot cleaner. Dust all over furniture you who are able to write your name on it. very cheap with towel but overall it was very comfortableGenuine Expedia guest review
Nice hotel, location is next to the Freeway and a little busyGenuine Expedia guest review
We needed a place for a quick stay before an early flight, and this was a surprisingly nice, clean, close to the airport hotel. Staff were very pleasant and helpful, breakfast was standard but also a little more than we expected, i.e., hot as well as cold foods. Very pleased!Genuine Hotels.com guest review
"My one night horror.........Best Western style"
Cob webs all along the ceiling, had to ask for tissue, bathroom shower.........gross; refused to use it. Bed so hard, and pillows so rubbery........awoke with stiff neck and sore back. The room was spacious, but; that it. Carpeting needed replacing and desk chair was broken. Ice machine had been removed on our floor; so NO ICE. Soda machine was not […] working. The 'included breakfast' was carted in via truck; dry and over cooked items and make yourself 'waffles'.....I think not. Guest grabbing food, it was a free for all situation; not enough seating, children operating the hot appliances[waffle machine] unsupervised. I really had no idea this hotel chain had fallen so low. The service staff appeared overworked, or maybe just...whatever, not cheery or efficient. Read moreGenuine Hotels.com guest review
"Nice Hotel, Left Hungry..."
Only stayed one night. Had a 12:40 flight, so decided to sleep in a bit. Went down at 9:30 for breakfast. It was gone!. Was told Breakfast ended at 9:00 AM. Way too early to end breakfast, especially for a hotel so close to the airport. Other than that, the room itself was great. Reservation was for a King size bed. Ended up with a queen size instead. […] No biggie there. We managed. Just went to the airport hungry... Read moreGenuine Hotels.com guest review
Room was perfect. It was for a 1-night stay in Fort Lauderdale to return back home to Ma. And a great value!Genuine Hotels.com guest review
overnight stay went on cruise the next day. Hotel was great since they had a shuttle from the airport and to the cruise ship. Driver was really helpful with directions and places to eatGenuine Hotels.com guest review
"Growing old waiting for a room"
Arrived at 3:10pm only to be told that a king room was not yet available. Had to wait almost 45 minutes before being assigned a room.Genuine Hotels.com guest review
It was a pleasant stay, but too far from downtown.Genuine Hotels.com guest review
"Adequate hotel--Nice breakfast!!"
We arrived very late (12mn) and there was a woman in a wheelchair drinking beer and smoking next to the front door. The area looked sketchy and seeing this dishevelled woman didn't help. The front person was very nice and accommodating though. He got us checked in quickly and we were in our rooms. The AC fan seemed to know only on or off also. The […] front desk person warned us not to give our credit card info to anyone on the phone if they called and identified themselves as Best WEstern employees. Guess they are having issues with this. We did not get any phone calls. Read moreGenuine Hotels.com guest review
"The service was good and the hotel was in good"
All arrangements were in place for our arrival. no trouble to check in the rooms were clean and accommodating with all the requirements. staff were helpful and assisted us in locating shopping centres and they also arranged our transport to and from shopping so this was great.Genuine Expedia guest review
I liked the location central location for malls, beaches, and other exercions like the everglades, safari's, zoo's. The only complaint was one night the maids took our towels and forgot to replace them, I had to go to the front desk to get towels. So a small inconvienance, I would stay again in a hearbeat though.Genuine Expedia guest review
I had a pleasant experience. Busy location but the staff had everything under control. The rooms were clean, updated an comfortable. I plan on visiting this location again!Genuine Expedia guest review
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