"Great hotel at a great price."
This hotel was exactly what we expected, clean, comfortable room at a good price. Convenient to several restaurants and right off the interstate. Great staff.Genuine Hotels.com guest review
The hotel was clean but the staff waa terrible. My bathroom door waa locked ans it took more than 3 hours foe them to come ans open it. They did it until i called the manager by then i had called many times and had to come to the lobby to use public restroom. The breakfast was very basic but good..just they didnt have enough tables and chairs.Genuine Expedia guest review
"Very very good hotel"
Excelent experience. I loved the hotel, very good service, I recommend to stay.Genuine Hotels.com guest review
We went here after we stayed in the Days Inn had roaches. This hotel was infinitely better. Large, clean, and nice!Genuine Hotels.com guest review
Hotel clerk directed us to a place to get a new suitcase that was damaged in traveling.Genuine Expedia guest review
The hotel was close to the airport and beaches. The room was big and clean. Good breakfast selection every morning. Would stay again.Genuine Hotels.com guest review
"Nice hotel with great location."
We were very pleased with our room, the amenities, and the location. Although the hotel is situated close to I-95, our room was quiet with a pleasant view. We had easy access to shopping and restaurants. Enjoyed the spa-pool, and the breakfast. We plan to stay here frequently.Genuine Expedia guest review
Pool is a spa, stays warm so there is no frostbite as you go in. Great variety of breakfast except the eggs. Room was very clean, nice tvs, comfortable beds, nice hot showers. Right by the highway and a lot of food around. Hard rock casino right up the street, man was that fun! Dave and Busters is literally 5 minutes away too.Genuine Hotels.com guest review
"Don't stay hree if you want to sleep"
First Hotels.com booked this stay for me, confirmation said 2 queen beds, Got to hotel said they didn't have a room with two queen beds just 1 king. I was traveling with my 20 year old son, Finally she found us a room, but at what cost and I didn't like the attitude that if I booked with hotels.com that it didn't really mean I had a room. Bathroom was […] nasty, looked like someone had dyed their hair in the shower and it was all over the walls, shower had mildew and shower curtain was ripped hair on floors and stuck to shower walls. 2nd driver says to elderly couple we were sharing shuttle with "yes it's safe to walk to restaurants" Ok have you ever played the game frogger, oh my god what a nightmare! Not safe to walk at all. Needed to wash a load of clothes, laundry soap dispenser took my money didn't give me soap, they had a big sign posted saying they we not responsible for machines, but if its in your hotel why not? 50 minutes in dryer and few items still not dry, Wedding party spent the night in hotel, could not even sleep with a sleeping pill, at 4:00 am phone message lite started blinking, did I have a message? NO!. Lady that checked me in was pleasant but that was about all. Will not be staying here again. Read moreGenuine Hotels.com guest review
"Convenient hotel if you're cruising."
Following a cruise, you need a place before your flight home to unwind...this is a good, moderately priced, choice.Genuine Expedia guest review
"Just what you want"
For my two night, this hotel is as good as you want.Genuine Hotels.com guest review
The price is way more than what you would expect for the condition. I know it may be a fair price during the winter but now that spring is here the rates are too high........Genuine Hotels.com guest review
"too much money for a basic motel"
even though the rate of the room is only $75 through Expedia about the only good thing I can say about this motel is the breakfast bar was good and it was convenient to where I had to go. When we walked into the room air conditioner was set at 60 degrees and it was freezing there was no literature in the room telling about local amenities or even motel […] amenitiesmovies were WAY overpriced did not bother to get anylots of mold and mildew on the bathtuband they really could use some new pillows the ones were so worn out they were next to useless I might as well just laid my head flat on the mattresshad to wait about 15 minutes to get checked in even though I appreciate my hotel they only had one person at the desk and he was busy did not even bother to look up and say I'll be right with you. I would not stay here except this is a quick layover Read moreGenuine Expedia guest review
"Hotel utilized to overnight prior to a cruise"
Walking distance to a strip mall with various shops and close to various fast food and restaurants.\ Free shuttle from and to airport, however if you arrive after 11 PM you will need to take a taxi to hotel Paid shuttle to cruise port Rooms clean and spacious Reasonable breakfast includedGenuine Expedia guest review
"Good location to cruiseport. Good shuttle service"
We requested a smoke free room. The first room reeked of smoke when we opened the door. We were given a second room which was better but still had a stale smoke odor. The windows had been left wide open when we entered both rooms but the smell was immediately noticeable.I mentioned this during check out and was kindly reimbursed for two fares for the […] shuttle to the cruise port. The staff could not have been kinder or more accommodating. I guess they have no control if someone chooses to smoke in a non smoking room. It was OK for a one night stay if you just need a place overnight if you are waiting to take a cruise the next day. The Cuban restaurant nearby was pretty good. You just have to cross a very busy street when walking there. Read moreGenuine Expedia guest review
The house keeping and front desk staff were very friendly. However, my bathroom shower needed repair and there were a few minor dings here and there. The hotel was sufficient and priced accordingly for my business trip. Free breakfast and parking were a plus, but no bells and whistles. Also, curiously there a lot of cats hovering in the parking lot. […] I realize later that they all belong to an outdoor plant-like business adjacent to the hotel. Overall would rate as average based on experience. Read moreGenuine Hotels.com guest review
"Great service for starters"
Great location...clean..great amenities at hotel and in rooms...all staff very helpful and they smiled...great experience.Genuine Hotels.com guest review
"Nice and clean!"
Clean place to crash for the night. My wife and I would stay here again, and would recomend it to anybody for a night or two. Location was good. Close to freeway, some shopping and restaurants.Genuine Hotels.com guest review
"Does not deserve the "Plus" designation"
A ground floor room - carpet badly stained, furniture scuffed and shabby, duvet cover had snags and a tear, sheers were grubby and had unstitched hem.Genuine Expedia guest review
Okay for a quick night before our cruise not glamorous.Genuine Hotels.com guest review
"Close to the airport"
After flying all day from the west coast, we needed a place to 'crash' for the night before heading to Ft. Myers to visit relatives before our cruise. All that was left was a suite so we paid more than I would have liked, but that's what you get for waiting until the last minute. It was fairly close to the airport, room was spacious, clean, well stocked […] with toiletries etc, quiet, bed was comfortable and there was a good Cuban restaurant nearby for dinner. Just what we needed. Read moreGenuine Expedia guest review
We went on a cruise and booked this hotel for the weekend we got back. We were very happy with our room and everyone was very helpful.Genuine Expedia guest review
"Wonderful stay as usual"
The hotel can use a little repairs to be honest. Special thanks to Luis, he was the light at the end of my dark travel tunnel. After a horribly long day of airport experiences, Luis did all he could to ensure I arrived in a comfortable hotel room. The staff was wonderful and I really appreciate their great customer service.Genuine Expedia guest review
"NEAR WHERE WE HAD TO GO"
We stayed at this hotel 2 years ago when we had our mothers funeral with our daughter and son in law and we were impressed but NOT so much this time. The floors were not vacuumed in the hall for the 3 days we were there and there was a musty smell through the place. Breakfast was great and the lady taking care of the food was wonderful. Front desk staff […] acted like we were bothering them??? So think we will find a new place next year for our annual visit, Read moreGenuine Hotels.com guest review
Rooms are spacious but not spotless, Internet was so-so. Breakfast was above average and the staff were very friendly. Recommend if you can obtain under $ 175.00Genuine Hotels.com guest review
"Over all a nice stay.."
I must say that the hotel was chosen due to all of the other hotels I looked at were either booked up or didn't provide shuttle service to the airport. I've stayed here before and as far as the staff, they are polite and professional. The room was clean and well kept. There were a couple of issues I had though. The door frame did not line up properly […] with the dead bolt on the door so that was impossible to use and shower curten rod looked like it would give out at any minute on one end. Other than the maintenance issues that I think should have been caught long ago... I really can't complain. If your looking for a 5 star hotel with room service then go elsewhere. If your looking for a comfortable place to stay for the night before catching the flight/cruise the next day, then you found it. Just check that your door closes and bolts properly. ;) Read moreGenuine Hotels.com guest review
Front desk staff ignored us while we stood there waiting for assistance, eventually the staff called to the back for someone else to assist us. All the while still not acknowledging us. Our room was not clean. Faucet had gunk on it, the headboard was not clean.Genuine Expedia guest review
"Major issues with the airport shuttle."
We waited for the hotel shuttle to pick us up at the airport for 1.5 hours, after being assured multiple times over the phone that the shuttle would be there soon. Hotel was otherwise fine.Genuine Expedia guest review
The room is fatal and air conditioner is no cleaning.Genuine Expedia guest review
Didn't like seeing the starving cats outside hotel.Genuine Expedia guest review
"Just Passin' Thru"
First timers. Liked the hotel, the price, the location close to the airport, the shuttle service and the ability to leave a car on site at a reasonable additional cost. Close to some decent choices of restaurants as well.Genuine Expedia guest review
"OK for a one night stop over stay"
Nice lobby, very crowded breakfast area with insufficient seating - ok room - very quiet overall - elevator AC was not working - general opinion a mid-range hotel that I thought was over priced for a BW property. Free shuttle was a bonus and saved on $25 can ride both ways to airport - helpful drivers.Genuine Expedia guest review
"5 STAR Front Desk and Shuttle Drivers"
We arrived early to see the city before our cruise and to start our much needed vacation. The people at the front desk ( Delouth) were very gracious, informative, and helpful. The shuttle driver (Pedro) was above and beyond helpful on where to eat and what to have "local". Without them we would have not had such a great vacation!Genuine Expedia guest review
"2 nights in south Florida"
Everything was fine at this property for the type of stay that I needed. Not much time spent in room, just sleeping and showering, and all was good.Genuine Expedia guest review
"Great inexpensive hotel for a pre-cruise stay."
There are little to no restaurants close by. You can walk to some, but they hard to get to because crossing the roads are impossible. Cross walk lights do not work at many areas. Las Vegas Cuban Restaurant, 2 minute walk, it a great restaurant.Genuine Expedia guest review
"Get a lot for not a lot of money."
Super comfortable beds and breakfast in the morning. Couldn't ask for anything more for a quick overnight stay before going on your cruise.Genuine Expedia guest review
"Great hotel for cruising"
This is a great hotel to stay at if you are going on a cruise. Room was very nice and spacious. They do have a shuttle that will take you to the port, but it will not take you back to the hotel. We drove to the port with no problems.Genuine Expedia guest review
Nice way to end our cruise before heading home. Hotel was convenient to airport and cruise port. Reception desk was helpful. Nice location, nice place.Genuine Hotels.com guest review
"Clean Quick overnight stay"
Easy to get to off interstate. Clean hotel with good breakfast. Pool is nothing to be excited about. Bathrooms are tiny, only meant for one person. Staff was professional and courteous.Genuine Hotels.com guest review
"Nice hotel close to beach and airport"
The staff were very helpful, especially Naisha. She was fabulous!! You have a very dedicated staff employee. She helped us throughout our stay there. I can't say enough good about her professionalism and willingness to help my husband and me. It is people like her that make me continue to stay at Best Western hotels. She should be commended for her […] performance well done! Excellent service Naisha! Thank you! Read moreGenuine Expedia guest review
Cleaning is an issue.Genuine Expedia guest review
"Thanks Best Western Plus"
My flight was canceled and we needed a place to stay overnight. I booked Best Western Plus through Hotels.com without incidence. The shuttle was timely and quickly got us to the hotel. It had been a REALLY long day/night. Our shuttle driver was courteous, friendly and even managed to get us weary travelers to laugh/smile. Once inside, I was greeted […] by Luis, also genuinely friendly and completely empathetic to my travel worries. He did his best to zip me through the check-in process so I could get my children to bed. The hotel was fully booked with next day cruisers and others whose flights were cancelled. So although the full, complimentary breakfast began at 7:00 AM, they set up early for those of us aiming to make early morning flights home. Breakfast was good. There was something for every taste from fresh fruit and cereal to waffles, sausage and eggs. This was my first stay at any Best Western property but with small touches like Luis finding me ketchup packets for the airport food I didn't get to eat because I was busy making sure my children ate first and had a place to sleep; to setting up breakfast early in consideration for those flying out; or making sure everyone who had an early flight made it on the shuttle to the airport - these things will keep me coming back to this particular property and perhaps Best Western as a whole. The price I paid for the 7 hour overnight stay was high, but in a pinch I believe I made a sound choice. Read moreGenuine Hotels.com guest review
"Ok hotel close to the airport and cruise port."
Room was average. We stayed twice in two different rooms. Both times the bathtubs had mold around the edges. We specifically stayed at this hotel because we called about the hours for their airport shuttle service because we had a fight that came in at midnight and were told the shuttle ran 24 hours a day. We found out when we arrived that shuttle service […] ends at 11:00 pm and had to take a taxi from the airport. All in all an average hotel located close the airport and cruise terminal. We appreciated the shuttle service they provide to the cruise terminal. Read moreGenuine Expedia guest review
"Close to the airport, nice rooms."
My stay was great. Room was clean, bed was comfortable, hotel lobby was inviting. My main reason for the stay was the free shuttle to the airport. Shuttle was on time and quick. Breakfast was excellent as far as I was concerned to be included in the price. My only gripe would be the pool/spa, its not a pool that you can swim im in really and it has […] air jets like a spa but it's not heated. Not necessary in the summer months I'm sure and the bar is only open on Fri. and Sat. Also close to some nice resteraunts. Great stay. Read moreGenuine Expedia guest review
"stayed one night prior to a cruise"
It was fine for what we were doing but without a car it was very limited for places to walk to. We appreciated the shuttle ride to dinner but despite being told the shuttle would pick us up in 10-15 minutes when we called after dinner we waited 45 minutes or soGenuine Expedia guest review
Room was large with a comfortable bed. WiFi almost did not work in our room. Breakfast better than most for the price. Shuttle service worked great for us.Genuine Hotels.com guest review
"Nice place to stay before our cruise"
Nice reasonable priced place within easy walking distance of good eateries (Moonlite Diner & Las Vegas 8 Cuban Cuisine) and shops/mall. But sidewalks disappear and re-appear as Ft. Lauderdale/Dania Beach is not pedestrian friendly.Genuine Expedia guest review
This survey will not let me tell how I felt about the hotel.Genuine Expedia guest review
"Nice Hotel Close to Beach, Restaurants,and I-95."
Great place to stay, close to everything. Only negative is the traffic noise from I-95. Everyone was really nice and professional. Will return !Genuine Expedia guest review
For a hotel close to the Airport is was just as advertised, clean, safe, reasonably priced, decent breakfast.Genuine Hotels.com guest review
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