"Covered my expectations as always, great hotel!"
Great Hotel! one of my favorites in EL Paso TxGenuine Hotels.com guest review
"comfy, clean, free breakfast"
Stayed overnight as we were driving through. Close to I- 10. Free breakfast in the morning. Free wi-fi. Paul Mitchell shampoo and makeup remover toilettes were a nice touch. I would stay there again.Genuine Hotels.com guest review
Great updated hotel in a great neighborhood that is safe. Close to shopping and restaurants and if you like to run, there are some great nearby trails (Pat O'rourke memorial trail and arroyo park) that you can drive about 10 minutes to. Great view of the mountains and a hot breakfast in the morning.Genuine Hotels.com guest review
Very Nice HotelGenuine Hotels.com guest review
"Top Notch stay"
Great staff, facilities outstanding.Genuine Hotels.com guest review
It was at best ikGenuine Hotels.com guest review
"Updated, modern and immaculate."
Loved it! Would recommend to all.Genuine Hotels.com guest review
The hotel was happy to accommodate an early check in (a couple of hours prior to actual check in). Speedy service when we called for fresh towels. Breakfast item were always maintained to make sure there was plenty. Breakfast hours were very convenient in the sense that it was offered till mid morning on the weekends.Genuine Hotels.com guest review
I would recommend this hotel to anyone. That was my first time staying in the west side. I wanted to be closer to the football stadium my grandson was playing. Please with everything . Breakfast was very good.Genuine Hotels.com guest review
"Outstnding rating near event"
Perfect for the concert at Sun Bowl stadium. Good rates, and amenities.Genuine Hotels.com guest review
"Love staying at Fairfield Inn"
The staff was friendly and the room was exactly as I expected. I've stayed at other Fairfield Inns and they have all been consistent. Rooms are clean and beds are comfortable. Needed extra towels and the staff was quick to get them. I would definitely stay here again and recommend it to friends and family.Genuine Hotels.com guest review
"Nice and modern. Plenty of restaurants"
Hotel staff needs training on customer service etiquette. My husband handed ID and CC to reservationist and she slid the cards back to him on the desk. Very disrespectful!Genuine Expedia guest review
"Nice hotel for an overnight stay"
We stopped in El Paso enroute to LA from Houston as it is about 1/2 way. I friend told me about this Fairfield Inn and Suites by Marriott stating that the local was ideal and I have to agree as it could be seen from the I-10 and was less than 1/2 mile off the exit in a quiet nook with lots of options for dining very close to the hotel. We checked into […] a double Queen room on the 2nd floor but had to me moved as there was a water leak coming from the roof and out of the bathroom overhead light fixture. I called maintenance and someone arrived in less than 10 minutes to assess the situation. He then helped us move to a comparable room on the 1st floor that met our one night stay needs and we got a good nights sleep. Read moreGenuine Expedia guest review
"Other than the traffic noise ...."
I stayed two nights. The first night I was on the side of the hotel closest to IH-10. The traffic noise is loud (when the air conditioner was off). I asked the front desk to move to the opposite side of the hotel for my second night. This request was promptly and courteously honored. Made a huge difference. The amenities were excellent. The hotel is […] in great condition. Read moreGenuine Hotels.com guest review
"Great place to stay if ...."
Everything was very good. I stayed two nights. The first night I was on the ih-10 side of the hotel and this was not good. As long as the air conditioner was on, the vehicle traffic was drowned out. The second night, I requested a room on the opposite side of the highway. Staff was more than happy to accommodate. This was a much quieter stay.Genuine Hotels.com guest review
Nice suites. Good price and location. Would return.Genuine Hotels.com guest review
People and hotel were great. Thank you for the cleanliness of the facility and service. Made trip easier and not bothered with other issues sometimes from other hotels. Thnx!Genuine Hotels.com guest review
Nice and clean hotel near many stores and restaurants. Right of the 10 fwy and 10 minutes away from Downtown El Paso. The breakfast was good.Genuine Hotels.com guest review
The stay was great but the best part was the fast internet service. I have to upload reports for work and they usually take me almost 2 hours. These were done in about 1 hour.Genuine Hotels.com guest review
I originally tried to book for the 24th of June but accidentally booked it for the 14th. When I attempted to check in, the hotel was not accommodating at all. they told me I could stay for an additional $50.00 that night. I was forced to not to take the reservation due to the fact that our company has a strict hotel policy that does not allow us to […] surpass $120.00 a night. I attempted to make it back to El Paso by the 14th of July but it did not work with my schedule so I essentially ate the hotel room. I have stayed at Marriot before and typically they are accommodating to their customers' needs. The manager on Duty had no "tack" and really just made me feel like I was just an average customer. Much to my disappointment, I have actually had better service from the Ramada INN down the street. Read moreGenuine Expedia guest review
"Just passing thru El Paso"
Rooms are great and clean, great for kids . We will be back again when passing the El Paso.Genuine Expedia guest review
"Clean hotel close to I-10"
My family and I enjoyed out stay in the Fairfield Inn. The hotel was clean and the breakfast was very good. The staff was attentive and helpful.Genuine Expedia guest review
"great hotel for overnight stay"
clean and comfortable. one of the elevators was not working so the wait for the elevator was long. great staff though!Genuine Hotels.com guest review
"Close to family we were visiting"
The cleanliness of the room was great! Also the beds at this hotel were very comfortable! The only problem we had was that our tub/shower was clogged so the water drained very slowly. I called the front desk the first night and she said she would have maintenance go by the next day to fix it. We were out all day so when we got back i checked and it […] was fixed! I am very satisfied with Fairfield in! Read moreGenuine Hotels.com guest review
"Good family amenities"
We enjoy the pool and mini snack shop. Easy breakfast options in the mornings and close ice cream cooler in the evenings.Genuine Hotels.com guest review
Easy access to interstate, restaurants and entertainment. Staff is extremely helpful and pleasant. Rooms are very clean, so are the laundry room and exercise room. We really enjoyed ourselves.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott El Paso Thank you for the wonderful comments regarding your stay with us. I appreciate that you took the time to fill out the survey and send it in. It means a lot to us. I will share your comments with the rest of the staff. We are glad you enjoyed your stay with us and look forward to seeing you again in the future if ever in the area.
"Nice suite... great colors."
The suite was a good size and the whole stay was just perfect.Genuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott El Paso Thank you for the comments regarding your stay with us. I appreciate that you took the time to fill out the survey and send it in. It means a lot to us. We are glad you enjoyed your stay with us and look forward to seeing you again in the future if ever in the area.
Very nice place. Close to freeway and restaurants. Good healthy minded breakfast buffet. Will stay here again!Genuine Hotels.com guest review
Excellent, my pleasure travel.................... all was fineGenuine Expedia guest review
Stayed for three nights, the entire building is new/renovated and therefore everything looks nice. Good breakfast, nice whirpool, comfortable beds. The cooling /heating is extremly noisy; can't leave the window open because of the freeway noiseGenuine Hotels.com guest review
"Close to the freeway and many locations"
You can't go wrong with this gem! Hands down the best breakfast i've ever ate at a hotel. The heated pool was a plus for the kids. Will stay again!Genuine Hotels.com guest review
It was a wonderful stay! Cleanliness, location, rates and friendliness of the staff were all aced! The only thing we were not happy with was the breakfast. Not much of a variety and yes it's free but its free at others that have great breakfast.Genuine Hotels.com guest review
The only problem was that at night when it was VERY WINDY the handicap sign out front would make and terrible noise because it wiggled in place and had this weird banging sound everytime the wind picked-up. The first night it kept us up. The second and third night we used earplugs. Staff didn't seem to care to check out the problem.Genuine Hotels.com guest review
Great hotel to stay. Its clean, spacious rooms, indoor pool, hot breakfast in the morning, you can have a Texas replica waffles. Its in good location, and the prices are very reasonable. I wiil definitley stay here again.Genuine Expedia guest review
very restfulGenuine Hotels.com guest review
"Very comfortable, clean and well located hotel."
The room always was very clean. The breakfast was delicious and the Gym and pool área are places to really take a rest.Genuine Expedia guest review
"Not what I expected for a Inn and Suites"
Only stayed one night but the room just was not as expected. The breakfast was not good. I would not stay here again.Genuine Expedia guest review
We have stayed here before. This time the front desk was ready for us and check in was a breeze. Very friendly and hospitable. Will definitly will stay again.Genuine Hotels.com guest review
"Close to everything we needed."
We liked everything about this motel just wish we could have stayed longer.Genuine Hotels.com guest review
"Good location for West El Paso"
Finally people clean good locationGenuine Hotels.com guest review
Great location! Close to interstate, restaurants, Wal-Mart, and gas station.Genuine Hotels.com guest review
Great facility, excellent serviceGenuine Hotels.com guest review
We enjoyed our 3 night stay. Nice comfortable rooms! Showers are nice, beds are nice, workout room is great, and the pool was nice. The breakfast was good. It would be nice if they added more fruit options, but overall as good as any free breakfast gets! My only suggestion is, get a room that doesn't face the freeway. At night, it was a little hard […] to get used to all the noise. Overall, we loved our stay and will stay there again when we are in El Paso. Read moreGenuine Hotels.com guest review
I always stay here when I come to El Paso. Only negative feedback I would give is that the kleenex are like sand paper and the toilet tissue is very thin but I guess we have to save costs somewhere right? Will continue to use this facility!Genuine Hotels.com guest review
The rooms were clean and decent size, but if I didn't run the air conditioning constantly, I could hear the freeway noise. Also had a big lamp right outside my window--hard to completely block out the light. And the first night I was there, at about 3:00am, the whole front of the airconditioner unit crashed onto the floor. Towels are paper thin. Breakfast […] was very good. But I would not stay there again. Read moreGenuine Hotels.com guest review
Very nice hotel room, spaciouswith a big bathroom. Clean rooms. Was just staying overnight while driving from arizona to san antonio. Had several nice restaurants nearby to pick from. Staff very friendlyGenuine Hotels.com guest review
It was a very nice place and my grandaughters had fun in the pool, Walmart and nice restaurants were within walking distance.Genuine Hotels.com guest review
Have stayed at many Fairfields...this one appeared to be quite new and everything was in first class condition. Location is very convenient...just off the interstate with many restaurants and shopping in the area.Genuine Hotels.com guest review
Hotel is one of the best its great, clean, n organized. The only down is the swimming pool even though its inside n convinient but it was dirty n a bit small. Exercise room was superGenuine Hotels.com guest review
"Nice for a visit or passing through..."
West of town, nice enough area, easy access. Leo's restaurant nearby is very good (old El Paso mexican). You might want an odd-numbered room though, we had a little bit of interstate noise (which I tuned out after the first night), perhaps on the other side of the hall it would be less noticeable.Genuine Expedia guest review
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