"Close to restaurants and shops, not far from beach"
Pros: Location-wise the hotel was a good balance of being very close to restaurants and shops as well as a relatively short walk from the beach (about 10 mins). Our group that was treated to great service by the staff. The grounds and rooms are well-maintained. Cons: The spa inside the resort is mediocre. The guests are mainly older (if that's important […] to you). The pool area feels a bit small, but it isn't very crowded. Read moreGenuine Hotels.com guest review
"Good value and very comfortable"
10 minutes walk from the beach, generous breakfast options, very friendly staff, spa options (I had massage and facial) great value. Close to many restaurants and bars, quiet, clean and lovely pool area.Genuine Expedia guest review
We enjoyed our stay at Mutiara Hotel. Staff we're very friendly and helpful. Great location as handy to shops and restaurants.Genuine Hotels.com guest review
The staff were great, they were very friendly and willing to help. The location is great. The breakfast was better than we expected. The pool area was beautiful. In our room the A/C was broken and was leaking water but that did not impact our stay at all. Only negative would be with management as we had some issues with our booking and they were unwilling […] to help at all. Read moreGenuine Hotels.com guest review
"Nice hotel but slightly overpriced"
Nice hotel but slightly pricy for what you get. Also, the breakfast wasn't great.Genuine Expedia guest review
"Very pleasant stay. very good location"
My experience was nice. The hotel was close to a number of cool places to hand out including Ku de ta, shops and the market. Will definitely recommend the hotelGenuine Expedia guest review
"Close and Quiet"
Hotel was located in the center of the city, close to major traffic ways but extremely quiet. The staff was friendly but pushy trying to sell us tickets to various places, this was not welcome. Pool was o.k. Would stay there again design was unique.Genuine Hotels.com guest review
Nice 'Family room' '- access to pool, 2 minute walk to Seminyak restaurants, shops & 10 minute walk to beach. Breakfast was included- good selection. Staff very friendly and accommodating. Recommend you book Airport Transfers.Genuine Expedia guest review
"NOT a boutique resort, a very sad hotel"
Booked 2 nights, left at 5.30pm on the 2nd a'noon. Should have been entittled to a price reduction. When I asked, the man on Reception was rude, & wouldn't even refer the matter to the Manager. My room wasn't ready so I went looking for a Bar. There isn't one. There is NO BAR ! I found a tiny restaurant, which was un-manned at 11.30am ( lunchtime). […] Finally found a staff member to serve me a drink. All they had was beer, Wine by the whole bottle & pre-mixed Spirits at Australian Prices. Everything, food & drink incurred a 21% Service Tax, so beware. They had NO cocktails, and she wouldn't even make me a juice. I left the hotel to buy a drink elsewhere. Breakfast was good, I'll give them that, but they scammed even more money out of me because I booked 2 nights for 2 people... That's 4 breakfasts. My friend had to leave Bali early so wasn't there, so I paid for 4 breakfasts & ate one. The coffee could not even be called Coffee. She argued that it was Bali Coffee, but it was grey water. Bali Coffee should NOT be filtered and all Bali hotels serve it this way if you ask. She argued abusively with me that it was Bali coffee. It wasn't and it was undrinkable. The room. was not the base level. I paid a premium price for Bali, for one night's sleep in that room, and it was worth by Bali prices about $35. There are no gardens, just huge rendered concrete walls so you feel like you are in a prison. Avoid this hotel, it is a rip-off. rude and overpriced. Read moreGenuine Hotels.com guest review
"Great location, and very friendly/helpful staff"
Great value for the money. Location is 5 minutes from the Main Street, 15 minute walk to the beach. Hotel is very clean. After staying at the Multiari for 5 days then touring around seminyak, I am returning to the Multiari at the end of my tripGenuine Hotels.com guest review
Best location in seminyak.. Stayed in a 2 bedroom villa ... Breakfast average.... Room fine .. Open air bathroom .. Ok... Pool superb ... Sons iPod .. Stolen ... From room ..... Disappointing ........Genuine Expedia guest review
"nice hotel close to the beach"
very friendly staff, delicious food, nice pool close to local marketGenuine Expedia guest review
"Nice hotel close to shops"
Great hotel close to shops, restaurants, and 10 minute walk to the beach. Staff was amazing, friendly and hotel was quiet considering it's proximity to everything.Genuine Expedia guest review
"Affordable neat hotel close to heart of Seminyak"
Good value for money hotel, a little old but kept quite neat. Staff very friendly and able to assist with any query.Genuine Expedia guest review
"Very Pleasant stay"
Rooms were very large and comfortable, great service and friendly staff. NO in room safe as indicated, they are in the multi room villa's onlyGenuine Hotels.com guest review
Lovely pool...long enough for proper laps. Hotel a little tired but perfectly comfortable.Genuine Hotels.com guest review
very attentive staff and good breakfast easy to get to main seminyak shoppingGenuine Hotels.com guest review
We loved the quietness of this hotel, also not too far to walk to the shops and restaurants. Staff very friendly.Genuine Hotels.com guest review
I stayed in one of their deluxe double room for 5 nights. In overall, I was satisfied. the hotel is close to Seminyak Square and shops, not so far from the beach, yet, it is on a quiet street. pros - very spacious bedroom, bathroom with large tub and outdoor shower, complimentary fruits basket, not so big but beautiful swimming pool with nice tropical […] garden, and the staffs were all very friendly with smiles which makes you feel welcome. cons - could use a little TLC to details for example; remote control wasn't working for TV, a/c was noisy (probably old), new paints on wall seem due, computers & printer at foyer were old and slow. Read moreGenuine Hotels.com guest review
Mutiara Bali Boutique was an absolute gem. The service, condition and cleanliness of the hotel was excellent. It was nicely secluded yet only a five minute walk to the busy, tourist strip of Seminyak. The staff were absolutely fantastic and friendly. We would definitely recommend Mutiara Bali to anyone and we would most definitely stay there again!Genuine Hotels.com guest review
"Comfortable stay but poor location"
We had a reasonably comfortable stay at Mutiara Bali Seminyak. The rooms were a little tired looking but the pool area is very nice. There is a good range of breakfast options. I was a bit disappointed with its location. It is located quite far up north even in Seminyak. The nearby beach is not the nicest part and we had to walk 20-30mins down south […] to get to the nice part. Shopping in the area is mainly small designer boutiques and again main shopping areas like Centro and Kuta square are quite far away. Read moreGenuine Expedia guest review
"A double room is a requirement not a preference!"
We loved our stay at Mutiara Bali Boutique. It was an oasis in a very touristy precint. I highly recommend this hotel. However, for the first time in our dealings with Hotel.com upon arrival the double room we booked and paid for wasn't honoured by the Hotel. We were offered a Twin and advised that they had told "our broker". After a conversation with […] said broker (?) the Hotel agreed to honour our booking. When you are sold, book and pay for a double room with the comment of honeymoon - then you have an expectation of recieving a double room. Hotels.com - this is your obligation to ensure you deliver what you represent and promise. It is not for us to lobby the Hotel and some middle man. That is not good enough! Read moreGenuine Hotels.com guest review
The villas at Mutiara were very well situated, close to restaurants and shops in Seminyak. We had a private pool and a lady who cooked our breakfast every morning. I would recommend this hotel as value for money.Genuine Hotels.com guest review
"스미냑 중심부에 위치한 호텔"
트리플 객실 이용. 객실과 화장실이 3명이 이용하는데 문제없이 정말 넓어서 편리. 발코니도 있어서 쾌적함. 조식은 부페가 아닌 메뉴 선택으로 볶음밥부터 볶음국수, 죽, american breakfast를 주문할 수 있어서 좋음. 호텔 위치는 루머스, 울티모까지 걸어서 5분 정도. 재방문 의사 있음.Genuine Hotels.com guest review
Bardzo. Obsługa znacznie lepsza niż w hotelach europejskim lub w USA.Genuine Hotels.com guest review
Dejligt fredeligt hotel med god og venlig betjening,dejlig pool og motionsrum.Genuine Hotels.com guest review
よかった点： スタッフがとても親切でした。 電源のコンバータを無料で貸してくれました。 質問にいつも笑顔で答えてくれました。 悪かった点： 古いせいか一度ドアがあかなくてセキュリティにきてもらいました。 お風呂のバスタブがない 歯ブラシなど毎日補充してくれないGenuine Expedia guest review
레저를 호텔을 통해 예약했는데 알고 보니 바가지가 좀 컸었는듯 와이파이도 완전 안 터져서 짜증났음 아침도 그닥 맛있지는 않고 나머지는 괜춘Genuine Hotels.com guest review
nyaman sekali kamarnya ada kolam renangnya,sayang room servicenya tidak 24 jam dan fasilitas lain seperti gym cepat sekali tutupnya. tapi secara keseluruhan bagus sekali, dengan harga yang terjangkauGenuine Hotels.com guest review
"Die Hotelzimmer brauchen dringend eine Renovierung"
Der Pool ist schön angelegt und es hat genügend Liegen. Sehr guter und freundlicher Service an der Reception. Die Zimmer sind klein und abgenützt. Die Frühstück ist bescheiden und von schlechter Qualität. Auch das Preis/Leistungsverhältnis ist schlecht.Genuine Hotels.com guest review
hotel molto vicino ai ristoranti, a 15 minuti a piedi dalla spiaggia.Ha una piscina e per chi fa la colazione continentale è una delusione.Le camere da letto hanno dei ripiani al posto dell'armadio e il bagno è essenziale e datato.I cuscini probabilmente non vengono mai lavati quindi provate a togliere le federe prima di appoggiare la testa!!! il coprimaterasso […] .......idem !! poichè il personale delle camere faceva finta di cambiarli abbiamo portato noi in reception la biancheria! Read moreGenuine Hotels.com guest review
"편리한 위치, 훌륭한 서비스"
스미냑 메인로드와도 매우 가까워서 다니기 좋았습니다. 스미냑 스퀘어 뿐만아니라 주변 맛있는 식당과도 매우 가까웠고, 직원들의 서비스나 시설도 매우 맘에 들었습니다. 발리에서 3군데의 리조트에서 지냈는데 그 중에 가장 만족도가 높았던 곳이였습니다.Genuine Hotels.com guest review
"Bonne adresse au calme"
L'hôtel est un peu en retrait mais pas trop éloigné de la ville, que l'on peut rejoindre à pied. C'est un bel établissement, correct pour le prix.Genuine Hotels.com guest review
すべての従業員が挨拶をしっかりしていて良かったです！特に、モーニングの際の男性従業員の笑顔がステキでした。朝からいい気持ちにしてもらえて良かったです！Genuine Hotels.com guest review
Sehr schöne Anlage, aufmerksamer Service mit Liebe zum Detail, leider waren die Angaben zu den Zimmern auf der hotels.com falsch.Gerne hätten wir ein anderes Zimmer in hochwertigerer Ausstattung gebucht. Nächstes Mal!Genuine Hotels.com guest review
バリ島は初めてだったのですが、まずヴィラの素晴らしさに感動！プールもそこまで期待はしてなかったのですが、二人なら十分の大きさでした。まだ新しめの建物なのかお部屋も綺麗で快適でした！この値段でこのヴィラなら絶対に次もここに泊まりたいと思います！Genuine Hotels.com guest review
空港でピックアップしてもらえるかどうかホテルへ直接確認したところ、2012年１月からは空港ピックアップサービスが料金に含まれていないとの回答がありました。タクシーか何かで向かう必要があります。 プルメリアの降ってくるプールが何よりもおすすめです。老いも若きもみな水着で一日中のんびり。体型などを気にする人はいません。 スタッフはみな親切で、素晴らしい笑顔をくれます。日本語が通じるかどうかは試しませんでしたが、英語はまったく問題なく通じました。 プールサイドのジャグジーつきの部屋に宿泊しましたが、シャワーやトイレの部屋は半屋外になっていて大変気持ちがよかったです。ただ、クローゼットもこの部屋にあり、半屋外なのでエアコンがないために湿気がこもるので、衣類を収納するのは少し気が引けました。ベッドの […] 部屋はエアコンつきで快適です。WiFiも利用できます。 スパについてはホテルへ事前に問い合わせをすると価格表を送ってくれますが、60分のマッサージで2000円弱でした。場所の雰囲気を見てから当日の予約でも大丈夫です。私はバリニーズマッサージときゅうりのフェイシャルトリートメントを受けましたが、担当の方は小柄な女性ながら力強く、かつ丁寧にほぐしてくれて、好感を持ちました。 バリ島では室内の壁の上のほうにたびたびヤモリを見かけます。このホテルに宿泊中もしばしば見かけましたが、我々に危害を加える生き物ではありませんし、私は彼らが好きなので気にしませんでした。嫌いな方はもっと高級なホテルをお探しになるか、バリへの渡航自体を再考すべきと思います。 Read moreGenuine Expedia guest review
一番安いスーペリアのお部屋でしたが、広々としていて、トランクやそこから出した荷物の置き場もしっかりあるので、快適に過ごすことが出来ました。バスタブはありませんが、十分なお湯の出るシャワーがあるので問題なし。清潔感もあるので、使用に不安を感じることもありませんでした。 プールもキレイで気持ちよく入ることができました。ただ、ビーチチェアのところにパラソルがないので、プールサイドでのんびり～というのは太陽がガンガンに出ているとつらいかも…。 ホテル全体的に、とてもバリらしい雰囲気があって最近はやりのブティック系ではない良さが感じられました。古くても、メンテナンスが行き届いているのだと思います。Genuine Expedia guest review
"Très bel hotel au coeur de Seminyak"
Très bel hotel, au calme. Chambre supérieure très confortable, avec une belle terrasse. Piscine magnifique. La plage est située à 10 / 15min à pied. Les magasins et restaurants se trouvent à 5min.Genuine Expedia guest review
"Great Hotel, Good Service"
08/28/14 AyuAstuti45 Bali, Indonesia
We stayed at this hotel for four times already and never had any dissapointment during our stay. The location is great close to everywhere especially the restaurants, shops and walking distance to the beach. The room is big and clean, the manicure garden and swimming pool are well maintained. The gracious and friendly staff of the hotel, the helpfuly reception team who always know your needs especially Mr. Agung. The delicious food with reasonable price as well as good breakfast. Personally, I highly reccomend this hotel if you need a place to stay in Seminyak area, walking distabce to everywhere, but still have the quietness and cozy environment during the night. We will for sure come back again...
"Good value for money"
08/27/14 Laura S
Mutiara was in a great location- right around the corner from a lot of the shops and some restaurants. And not far from the beach either. The service was great. Really friendly and helpful! Would definitely recommend.
"Would return for the 3rd time.."
08/25/14 Wrldtrvlr2208 Jakarta, Indonesia
My second time back at Mutiara Bali. Would def. recommend it to someone who is seeking cheap, convenient and clean accommodations. We booked this months in advance through an online booking site and requested a queen bed. When we got there at 10PM, we were disappointed that they could not accommodate us and was not too helpful in assisting us. Word of advice, book directly on their site so they can accommodate better.The next day, the team was so helpful and moved us to another room. Despite the difficulties in check in, we had a pleasant stay. The staff were super nice and helpful and they surprise me with a Happy Birthday pizza on my birthday :) Overall, the room is clean and the location is great. Its about 3-5 minutes walk to the main street and seminyak square. Lots of great cafe and shops in the area. You can walk to the beach in less than 10 minutes.
"Very Poor Customer Service"
08/24/14 SarahNJosh Perth, Australia
Was booked in to stay for one night and also paid for airport pickup, as our flight got changed on our arrival day I rang to advise we required an earlier pick up. Firstly I was advised there was no airport pickup on my booking, then I was advised no cars available. The manner I was dealt with left a sour taste in my mouth, so I cancelled the night and stayed elsewhere.
"Back again but it's too busy for me....."
08/21/14 india70 Sydney, Australia
I stay here regularly but the whole area has changed. Too many tourist traps and loss of authenticity. Seminyak is not the " real Bali " .......just another large resort town in any generic place. Do yourself a huge favour and go to Bedugul and Chandi Dhasa to get a glimpse of Bali...... I stay in the Deluxe rooms always now, second floor is not good if you need a quiet sleep. WiFI really bad at connecting at times. Cannot Skype clearly. I'm there on business not pleasure so it is quite trying but that's Bali charm- acceptance is the only way. I know a lot of the staff here now. Sucita and Armini from the kitchen staff are great at their jobs and totally unassuming. Reception great also but housekeeping need to improve with removing dirty dishes from the room after dinner has finished. My dishes from dinner stayed outside on the table for 24 hours. Tari is great in reservation. Go there in Feb or April- too busy during high season!
"Really lovely place, but a few things changed and it could be amazing"
08/19/14 Chloe W London, United Kingdom
My boyfriend and I stayed at Mutiara Bali at the end of July 2014 for 5 days, we had booked this a few months in advance because we wanted somewhere nice to stay after 5 months of travelling. We were not disappointed, the service before we had even arrived was outstanding! I emailed ahead to double check the room booking and they were so helpful and polite and even helped set up free pick up from the hotel. When we arrived we were taken back by how gorgeous the grounds were, the décor was so pretty and it had a relaxing feel to it. Our room was on the second floor, which we were shown to by a member of staff, the room was huge, great A/C, TV with so many channels to choose from, mini bar and fridge (free water but other drinks chargeable), room service, incredible huge spa style bathroom and a balcony too! Let's just say after weeks of travelling, we were in heaven! The town is only a 3-4 minute walk away and the beach about 8 minutes, so it is very centrally located. The pool area is lovely, surrounded by plants and trees and water features, with a cute hammock swing. The complimentary breakfast was great, with loads of options, plus the staff there were always friendly and smiling. Free wifi was also available, only a little annoying as you had to log in again every time you left the room. We also get a free drop off at the airport (although a bit disappointing as they were late.) There are a few points that could be improved, but this didn't ruin our time at all. Firstly the pool and Jacuzzi aren't heated. Now, I know you will say it is Bali and boiling but it didn't heat up the water and this made it difficult to get in. Secondly the gym, it is right next to the pool and open air... it gets so hot in there you can barely breathe. I ran once and didn't bother again. It just needs a glass door and some air con and then it will be great, although the machines are a little outdated. The food wasn't amazing, it was fine and we ate there a lot because we loved the restaurant's décor.. this could be that we were sick of rice and noodles though. Lastly, the massage spa wasn't that relaxing, we paid a lot more than we normally would for a massage as a treat (compared to the £3 ones you get elsewhere) but the masseuse's were no better and regularly caused us discomfort. Overall, a great hotel, just a few improvements and it will be amazing. I will defiantly recommend to my friends for excellent value and a bit of luxury.
08/18/14 JenV97 Melbourne, Australia
My husband and I had to move out of another villa in the central Seminyak area halfway through our 21 day stay in Bali, due to extremely loud DJ music until 6 am on more than one occasion. We spent a day looking at other villas in the area and we are so happy that we chose the Mutiara. It was very quiet, the staff were all so lovely and helpful, and is situated close to the main street of shops and restaurants but far enough away so that we heard no noise at all. We could walk to the cafes, spas, restaurants and shops. Very peaceful. Our one bedroom villa was perfect for us, spacious and clean. We had to change into another villa for the last 2 nights, but we had been informed of this, and we were put into the 3 bedroom villa. So much room, great pool and garden area. Thankyou so much to the staff at Mutiara for saving our much anticipated holiday. We will definitely be back! We stayed in the Villa area but we also had use of the big pool that is alongside the hotel part. In the villas you can have your breakfast delivered to you or you can eat in the dining area, ordering off the menu.
08/16/14 Rik0000 Genoa, Italy
We could write a lot about this hotel. We stayed 4 nights recently in a very spacious 3 bedroom hotel room. The beds were very good. The aircond a little noisy but very efficient. Sleep quality was very good. Silence in the pool area where our room was facing was constant. Personnel is fantastic: super kind, mostly efficient (Balinese style) and easy going. Too bad we couldn't have the late checkout which makes your life much easier. The changing room should be improved but their presence was what matters. The pool is extremely nice old style; long enough to do your laps but excellent to have fun with your kids. The bathroom shower was incredibly spacious and comfortable but our bathroom door was too noisy and couldn't be kept open. The worst part of our stay was the breakfast (included in the 80€/night price; 2 adults and 1 17yo boy): choice is good but it's not buffet so quantity is limited (jam, coffee, toasts, etc). Transfer from the airport was free for us and highly appreciated as the traffic is crazy and taxi service line on arrival at airport was huge. The position of the hotel is extremely effective: a 4 times/day free shuttle can take you around Seminyak so reaching the beach is very easy. Walking to Seminyak street for afternoon shopping or evening dine/drink is 5 minutes so you're about half way between the sea and the fun. The hotel organizes your car+driver experience for 600k rupias full day and the driver is superb (Dewa his name, +628123621693 or email@example.com). He can be like a tour guide showing the places and telling a bit of history).
08/14/14 Michael G Busselton, Western Australia, Australia
We stayed for 7 days in a private villa, beautifully appointed, huge and kept spotlessly clean. Huge pool, 8 x 4 metres, just for two of us, kitchen/dining area 7 metres diameter. We seemed to have clean sheets every day - a real luxury. Breakfast was prepared in the room and presented very nicely, but the food was slightly disappointing. Staff were superb, with nothing being too much trouble, and big smiles all the time. We didn't use the massive main pool.
"Average / Good"
08/13/14 Francisco S
Average accomodation with clean and comfortable rooms. Breakfast was also average. Did not use the pool. Location not in the main street but it isn't bad. Helpfull staff. The price-quality of the hotel was good.
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