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Reviewed by a Hotels.com guest on Apr 27, 2012
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"First hotel"Reviewed by a Hotels.com guest on Apr 24, 2012
Very nice hotel.
"grat 3 day stay"Reviewed by siu of "shanghai, china" on Apr 9, 2012
hotel was cleana dn very centrally located. lots of space for a family or friends looking to chill in ho chi minh city. close to all tourist spots in center of town and walking distance makes it ideal for travellers
"Enjoyed my stay"Reviewed by Dianne B of "Hawaii" on Apr 8, 2012
At first we were put in a small cramped room with no window. A quick call to the desk changed that to a much more spacious and comfortable room. We had to stay in HCMC longer that we thought and they accomodated us with an extra night and bumped us up to a suite at no extra charge. The breakfast here was suprisingly good, much better than I expected. At least there were eggs, fried potatoes and fresh fruit. The fruit in VN is wonderful, so ripe, better than I can get in the super markets back home in Hawaii. The hotel staff was super helpful, and always took care of any issues immediately and at their expense of time or effort. Most gracious. I am going back in a few weeks and this is where I am staying again. Ben Thran Market is only about 3 blocks away and everything is easy to get to. This is a small 3 star hotel that behaves like a 4 star. My fiance who lives in HCMC would not allow me to go walking outside by myself so I didn't see as much of the city as I wanted but next time I will go on tours and that should satisfy the protective Papa Bear. LOL.
"Just fine"Reviewed by Michael H of "San Francisco, CA" on Apr 6, 2012
It has all the amenities that you would expect of a hotel in this class, and it has a much nicer fitness room than you tend to see in Asian hotels. Breakfast buffet was well stocked with Western dishes, some Japanese-type dishes, but no local dishes (which was a disappointment, but I suppose travelers eating at a hotel buffet are not typically very adventurous). It's quite close to the Dong Khoi shopping/tourist area, although you have to walk through a somewhat sketchy set of side streets to get there. Typically Vietnamese, I guess, but not always sidewalks and lots of parked motorbikes to push through. That said, they can get reliable taxis at the hotel and they're never very expensive within the city. The lobby bar has a nice atmosphere to it; it is overpriced, but it's a hotel with a higher level of service, so this is expected. All in all, a comfortable place to stay.
Location.
This city-center hotel is located in Ho Chi Minh City, close to Ben Thanh Market, Mariamman Temple, and Ho Chi Minh City Museum.
Features.
There are 20 restaurants as well as a bar/lounge and a coffee shop/café. Guests are offered a complimentary breakfast and reception. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3.0-star property include a 24-hour business center, small meeting rooms, and a technology helpdesk. For a surcharge, guests have access to an airport shuttle (available on request). Guest parking is complimentary. The staff can arrange tour/ticket assistance, event catering, business services, and translation services. Additional amenities include a concierge desk, laundry facilities, and a fireplace in the lobby. This is a smoke-free property.
Guestrooms.
Guestrooms have flat-panel televisions with cable channels and free movie channels. Guestrooms provide complimentary wireless Internet access, phones, complimentary weekday newspapers, and in-room safes. Beds have premium bedding. Guestrooms feature complimentary bottled water. Bathrooms offer shower/tub combinations with handheld showerheads, phones, bathrobes, and designer toiletries. Additional amenities include washers/dryers, climate control, and minibars. In addition, housekeeping is offered and amenities available on request include wake-up calls. All guestrooms at Tan Hai Long Hotel & Spa are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Tan Hai Long Hotel has 20 restaurants serving breakfast, lunch, dinner, and Sunday brunch. 24-hour room service is available. Guests are offered a complimentary breakfast.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Lots of things wrong"
I stayed with my family and had 3 separate rooms. Room 1 had no working ac. Room 2 was so cramped that it can cause claustrophobia. Room 3 had a bathtub that leaked regardless of what you try doing. And when you ask for towels, they bring you pillows over and over again. Few employees actually speak English for such a busy hotel. Breakfast area is barely […] air conditioned and we weren't even there in Ho chi Minh during its hottest months. However, we got upgraded to the nicer suites and it's a world of difference. The suites are comfortable and great. So if you go just make sure to shell out a few extra bucks to get the nicer rooms. Read more
"close to all must-see sights, great value!"
When I booked this hotel, I didn't expect a whole lot from this hotel because it was so cheap. But after staying there for the entirety of my trip, I have to say that it was the best value for my buck. The hotel is conveniently located in District 1 right next to Binh Thanh Market. It's location makes it convenient to walk to all the tourist sites such […] as he War Museum and the Reunification center. The service was great and I would defiitely stay there the next time I go. Read more
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Friendly staff, good location not far from shopping and tourist sites. Breackfast buffet was excellent. The room A/C took a while to cool things down. I would say here again.
"Great Spa Place Too"
Very convenient location to night market shopping, street vendors, 24hour mini marts. Their breakfast buffet was good. Hotel had a special where they were giving 40%off their spa packages. AMAZING spa. After the discount, for USD50 each, friend and I got an hour massage, an hour facial, 30min foot massage, and 30mins to use their sauna, jacuzzi, and […] steam room. Very clean. Read more
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"Tan Hai Long"
convenient location, friendly staff, completely satisfied for the price paid.
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"Tan Hai Long - Tiny room but clean, good service"
Room is tiny but clean. Breakfast is included, good variety. Close to Ben Thanh Price may be higher than surrounding 3* hotels.
"Super convenient"
The staff was great, as was the restaurant. The location couldn't be more convenient. I booked two tours through the hotel staff, and both were fun and inexpensive. My only minor complaint is that if you stay in the A wing (front of the hotel) you can definitely hear the traffic. I popped in some ear plugs and slept just fine, but if that is an issue […] for you definitely request a room in the B wing. I upgraded from a Deluxe room to a Suite after the first night, and the suite was definitely worth the extra money if you are traveling w someone else. Read more
"Great location, great service"
As is typical with Vietnamese, the service here is excellent. The hotel is clean and respectable. The breakfast is simply OK, but at this price point, I doubt you're seeking culinary perfection. The location is spectacular. Many fun attractions are within easy walking distance, or there is ALWAYS a taxi parked right outside.
"Excellent 3 Star Hotel"
Originally booked a VIP suite which was in the A side of the hotel (being updated). Room was OK but noisy (9am to about 4pm) due to the renovation of the ajacent rooms. Upon complaining to management they immediately moved us to the B side which was already updated. The manager came to the room with a spa gift certificate in hand and adjusted the price […] since the new room was a little smaller. The manager was very professional and personally greeted me every time he saw me. Breakfast was very good and a few items changed every day but food was always fresh and tasty. Room service was also very good as well as house keeping services. The spa facilities were also very nice and wish I went down sooner because I would have used them more. $20 USD for an hour massage was a great deal compared to other regions of the world. Would definitely recommend this hotel and would stay there again! Read more
"Affordable clean hotel in the center of Saigon"
The location of this hotel is very convenient as it is literally right next to the the Ben Tanh market, where many travelers would buy trinkets, clothing, etc. It is also very close to most of the major attractions in Saigon. The hotel was overbooked when I checked in, but they upgraded me to a junior suite, which was very nice. The staff all spoke […] English and all were very courteous and professional. The decor of the hotel is 3-star classy, with a lot of ornate moldings and gold paints. The staircases are also haphazard. TV channels did not all worked. A/C blew just fine, takes a bit to cool, but once it does it stays very cool. Read more
"Nothing to fault"
I booked a junior suite and the in room jacuzzi was awesome. Location of hotel was just steps away from Ben thanh market and extremely convenient after having dinner at the night market. Hotel staff was friendly and allowed me to checkout at 1230 instead of 12pm although there was a tour group that just arrived and waiting for rooms. The only thing […] I didn't like about the room was that the windows aren't tinted and the flats opposite could see through the rooms. I would definitely book tan hai long again if I go back to hcmc! Read more
"A true gem"
I was pleasantly surprised how well the hotel was run. The staff was very courteous and all spoke English well and very enthusiastic. Hotel is very convenient to all major shopping and restaurant and other 5 star hotels--across street from Ben Thanh Market walking distance to the Rex hotel, etc...The massage at the Spa was great--very well trained and […] skilled massage therapists. They were very accommodating, I asked for late check out and stayed 1.5 hours past the late check out time and they did not charge me for the full night only half. They are in process of renovating a roof top restaurant and has a penthouse meeting room which can be used as a yoga space. I ended up staying an additional 4 nights! Read more
"Hotel - good location, price, breakfast and spa!"
Clean rooms, good complementary breakfast selection and a very nice spa all for a good price. Ben Thanh Market next to hotel.
"Tan Hai Long Hotel & Spa"
Great value hotel - 4+-stars for 2-3 star price. Breakfast buffet was very good. Spa was pricey and over-rated (when comparing with other HCMC prices, not US prices). Great, convenient location. A bit noisy - windows don't keep out street noise, and doors don't keep out hallway noise (poor seal all around the door). Very helpful with tours, maps, questions, […] etc., and plenty of english-speaking personnel to help. Read more
"New & modern hotel feel"
This was not the original hotel we booked, but when our schedule changed and the original hotel was higher in price, I found this hotel that was less expensive and seemed to have a better rating. We were not disappointed. The location at the market seemed great... a front and back entrance, so depending on where you have walked from, easy entry. The […] hotel is very modern and it was called a grand "re"opening. The room was large, bright, modern feeling. The bathroom had a jacuzzi tub (my sister put clothes in with her and felt like she had a washing machine too!). The people at the desk were very helpful as well as @ the restraurant. They had a bank of computers (6 or so) for guest to use which was very nice. There were really only two neg's. My sister could not get the wifi to work in the room and I didn't think that the food was great for breakfast. It was certainly fine and a lot of it (even a Halal section) but I didn't think it was super tasty. I really felt that we got a newer, fresher hotel for a cheaper price. All in all, very satisfied. No hotel in Vietnam or Cambodia gave lotion or hair conditioner.... if you use, take those with you on your travels. They all give a toothbrush, comb, soap and shampoo. (shower cap and usually q-tips) Read more
"Enjoyed even more than the 5 star Sheraton!"
We stayed at the Sheraton Nha Trang hotel after this...and I must say that I actually enjoyed my stay at Tan Hai Long Hotel much better. Tan Hai not only had better and more personal service, but just they overall experience was great. We took the night bus out of HCMC and we had to check out around noon, but the hotel was very accommodating in holding […] our bags the entire day while we went to the Cu Chi Tunnels. They even let us shower in their spa after our tour, so we could be fresh and clean for the night bus ride to Nha Trang. I never write reviews for anything and I wanted to give them a good rating because it was the least I could do for their above and beyond service. Also, the location couldn't be any better because it is right next to the Ben Thanh Market. Read more
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"Hotel at Ho Chi Minh near Benh Thanh Market"
Hotel room for the superior was smaller than we expected. We booked 3 rooms. But they could only allow 1 room to be extended by 1 hour only. Location is a stone throw from Benh Thanh market and a 5 to 10mins walk to Saigon Square so very convenient for those who plan to do lots of shopping. Buffet spread was reasonable and acceptable. But dining area […] was a little small so when you go for breakfast n during the peak hours you may have difficulty finding a seat for your family. So better to get up early to beat the crowd. Overall, I would still recommend this hotel to fellow travellers. Read more
"Hotel Tan Hai Long in HCMC - great location"
The staff at Tan Hai Long were very helpful and friendly. We came in late at night and our confirmation had not come through due to internet problems. We were accomodated at another hotel the first night and then given an upgraded room at Tan Hai Long for the remainder of our stay.
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the hotel is in good location easy to go everywhere allot of restaurants around the market 50m away, many computers with internet for the guests to use. very friendly staff ,very good for the moneny.
"Just Great.."
The had a room without any windows for us at check in. I complaint and was ready to leave hotel, then they upgraded us to a much better room (small suite?) Thereafter everything was really nice! Great service, for Vietnam very nice breakfast (eggs anyway you want, fruit, bread, yogurt, many warm things and always two great soups) Room had very nice […] bath, great working airco and LCD TV with several movie channels. A very clean hotel and room! Free internet in lobby and Free Wifi in room. I would go back to stay in same hotel again, surely clean and safe. Read more
"Great hotel for 3-stars"
Great location, clean, friendly staff, very good spa, best of all- the best deal around. I stayed for 6 days!
"Great location"
Central location. Able to walk everywhere in district 1. Next to Ben Tanh market! Great eating places day and night including Pho 24. Free wifi!
"Tan Hai Long HCMC"
This hotel is very convenient for centre of HCMC within walking distance of most attractions. Very easy to get the airport bus no. 152 to Market in centre of town it is just across the road- bus 3000vnd per person plus luggage much cheaper than taxi and very handy for this hotel
"SUPER HOTEL, GREAT PRICE"
I stay at the hotel for a week. I enjoy my stay and would stay when I come back to the city there again. Best deal in the city. You have wi-fi, the rooms and bathroom are kept clean. The staff was friendly and willing to help all your needs. The restaurant on the top floor serve great food and has a must see view. of the city. For the price it is worth […] every penny. I book on line and had no problem with my late night check in. The Ben Thanh Market is only a block away. The sell little of everything from food, cloths, When that market close, there is many more night markets around the corner to with many items for sell. If you want a great deal give a shot. Read more
"Tan Hai Long Hotel HCM"
Very central. You are located in the middle of this crazy city which doesn't sleep. The rooms are very comfortable and clean. The views from the restaurant which is located on top floor puts everything into perspective, the park opposite the hotel is always celebrating some event or promotion. The markets are to the left of the hotel where there is […] always something there to entertain the young and old. We had a front room which was noisy but that wasn't a problem for us as it added to the culture of the city. We had been woken up by music coming out of the PA system from the park, only to discover people doing their morning exercises. You could join in from the comfort of your room. If you want to be in the middle of the action, this is the place for you. Read more
very good location a hop away from bhen than market and all shopping and cheap restaurant ... breakfast is ok but can be improved but not bad at all... the homemade yogurt is sooooo good its a must try!!! bedding pillows are excellent... overall for the price its all worth it
"Tan Hai Long Hotel in HCMC - home away from home"
The manager and staff at this hotel made every effort to make our stay pleasant. In fact, we returned there 2 more times during our month-long visit to S.E. Asia and it came to feel like our home away from home. The location near Ben Thanh market is excellent and the top floor restaurant provides a nice view while you breakfast. The rooms are very nice […] but be sure to request one with a window! If we return to Ho Chi Minh City, we would definitely stay there again. Read more
"Gem of a hotel!!"
This hotel is a gem! I loved it! Plenty of light and very clean!!! Ths rooms are compact yet it worked for me. The staff was helpful and gracious. I especially loved the restaurant. Very nice and intimate. A variety of options for the breakfast buffet while enjoying the city view. Just lovely!!! Complimentary and fast Internet behind the lobby area. […] It is located in the heart of the shopping area with the Ben Than market a block away. Loads of fun bargaining and shopping. I plan on returning. Just lovely!! There is a park in front of the hotel for early a.m. joggers or to sit and watch the people. In the evening there is ALWAYS something local going on. Fun!! Many tourist sites very near the hotel. There is a little convenience store a few doors down for snacks which has an atm! There is a PHO shop on the corner that does a lot of business with locals and tourist. EXCELLENT!!!!!!!!!!! I hit the jackpot with this hotel! Read more
"Lovely Little Jewel"
This hotel is very nice. A sweet little oasis in the middle of so many people and stuff! The best thing about this hotel is the gem of a restaurant on the top floor (9). It has a fantastic view of the cityscape from a relaxex and serene viewpoint. The breakfast buffet is very nice. From cooked to order eggs, to "PHO" Chicken soup, also made to order! […] Loads of delicious red crunchy watermelon, juicy fresh pineapple, a changing daily variety of several exotic fruits, to freshly squeezed Passion fruit Juice & peach juice. FABULOUS!! I will be back. If you want the best spa possible, check out CALI Spa directly behind the hotel on NGUYEN An Street. Wow! The facials and massages are absolutely fabulous and inexpensive!!!!! The hotel is so clean and I loved it! Free Internet & Medium sized rooms nicely decorated rooms. The maids clean efficiently and effectively. Hotel is in an excellent area for immediate access to all kinds is fun and games! Loads of great shopping. Did I say excellent shopping??? Prices are unbelievable if you compare to Europe. One of the major markets of Saigon, is the Ben Thanh Market- a block away! Food, tshirts, jewelry, dry goods, silk fabric, everything! Read more
"Great Hotel"
Very good hotel. It was a good price, had free wi-fi, the rooms were a good size. The beds werent the MOST comfortable but not bad either. I didnt have any issues. The bathroom and everything was very clean. Had a good tv selection. AND you are right by the main saigon market which is great for shopping. Also easy walking distance within everything. I […] had no problem with my room reservation cause with hotels.com you prepaid (GOOD THING) but i had met another couple on the trip that did. Read more
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"great price for great location"
love this little hotel....the staff are outstanding,breakfast was great. Ben thant market was next to the hotel and close to everything...will go back again.
"Great hotel"
We stayed in tan hai long for 2 days. The hotel has a great location in the center of district 1. The hotel is in mint condition and the room we stayed in was spotless, comftable bed and great toilet facilities with a nice hot tub. just was you need after a long day in the busy city. Great value fore your money, and if i ever come back i would definently […] stay there again Read more
"Bad service, small rooms"
My boyfriend and I had booked the junior suite, which turned out to be the size of a superior room with a couch sqeezed in. The so-called hot tub had a lot of dirt in the system, so it was kind of an unpleasant experience. Also, the staff were very unfriendly, and booking tours was a mess. Location of the hotel is okay though, but there are plenty of […] hotels in the neighborhood, so do yourself a favor and avoid this one. Read more
"Great hotel in the heart of District 1"
While not at all bad, the mere location of this hotel makes it a gem, just around the corner is the Ben Thanh market and a 10-minute walk gets you to the Reunification Palace and the War Remnants Museum. Tan Son Nhat airport is a 15-20 min taxi ride away. The rooms are a little small but clean and nicely equipped, bathtub in all of them. TV gets channels […] that broadcast movies and series in english with vietnamese subtitles, nice for foreigners. Read more
"Not bad for the money"
Not bad for the money, but more of a 2* than 3*
"location is the best thing!"
Location was great near market. We booked a junior suite quiet high floor/ park view/ non smoking. We were given 1st floor street view! When questioned we were moved to a higher floor but with the city/ market view. Room was clean - b but smelled till air conditioner was left on for a while. Bathroom hadspa which was detatched from the wall so the bathroom […] floor was wet during showering. Breakfast was ok, but dining room was very hot with no air-conditioner. Location was good. Was expensive and only booked as it was half price sale. Probably not stay again as nicer places near by. Read more
"A great hotel with good service to matched"
It's a great hotel with all the necessities to make our stay comfortable. Staffs were very helpful. It's close to the main street in HCMC Le Loi. Breakfast was great and raw vege as salad didn't make my stomach grumble at all. Wifi was smoooooooth. :) A few points of improvement: - One night my neighbor started taking shower at 3 n the morning and […] we were immediately awaken. The walls in between rooms were too thin. - The massage parlor in tower B offered a relaxing ambiance but the masseur could add a little more force. I couldn't quite remember what I did in the 2 hours .... felt like I was touched (caressed) for 2 hours. Read more
"Tan Hai Long Hotel & Spa in Saigon"
Excelent location . Very efficient and really friendly staff. The room was very cosy and confortable. Nice atmosphere and breakfeast. The price is also good considering the quality of the hotel and being a 3 stars. I will recommend it to friends.
Good location, friendly staffs.
Clean friendly hotel in great location. Next door to markets and half way between the backpacker district and the more expensive area. Small rooms that don't fit much more than a bed - but ok if your not planning on staying in your hotel much.
"Nice hotel Brilliant location"
Stayed here for 5 nights. Had a room with no view ( you don't go to a country just to stay in your room) but very good air con. Nice spacious room with fair sized bathroom. very strong shower. Excellent location right next to the main market and a moderate 20 minute walk to all the sights worth seeing
This guest did not leave a comment.
Excellent location! Ben Thanh market just around the corner, and all the must-see-places within easy reach. Tidy rooms, though in superior-class quite small. Very good service. Free internet and sufficient amount of computers is a big advantage.
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