"It was good"
I liked this hotel and would book it again the next time I'm in town. My only issue was the lady at the front desk wasn't very friendly and not really interested in getting me checked in. Our king suite only had one large towel, but one call to the bell service and they quickly brought up more! Nice managers reception and the pool was quiet!!Genuine Hotels.com guest review
"Off the beaten path"
The hotel is nice but next to the convention center and not within walking distance to the heart of Hot Springs. We were given a handicap room even though the hotel was virtually empty. Toilet seat was broken, the noise from the street was loud even though we were on the top floor (9). The bartender was very nice and the cocktail was great. No valet […] service so you have to carry your own bags. Read moreGenuine Expedia guest review
"Great place to stay"
Great rooms, Great service, Great place to stay! I can't wait to go back!Genuine Hotels.com guest review
"close to all"
greatGenuine Hotels.com guest review
Only had 3 small issues. 1st I booked on line could have gotten a better rate. 2nd went to dinner at the hotel orderd steak with baked potato for two. Wait about 45 minutes our waiter came out said the steak was ready but they did not have potatoes did we want something else to go with it. We get our steak just as we are about to finish our steak they […] bring the couple next to us bake potatoes then go back and get us fries. Of course they had a different waiter. 3rd on our last night my key would not work. The lady at the front desk was not very nice about. She said " well you need to keep it away from you phone".I tried to explain to her I knew that and had not had my phone with me the whole day, but she did not want to hear that. I didn't bother tell her the second key had not worked at all since we had been there. Read moreGenuine Hotels.com guest review
Oh my, what a great breakfast bar! We may go back just for that. Didn't care much for the soft mattress though. We prefer firm. Other than that, was an enjoyable visit.Genuine Hotels.com guest review
"Very Nice Hotel"
Loved the breakfast buffet!Genuine Hotels.com guest review
"Middle of the Road"
When looking at places to stay in Hot Springs. The Embassy Suites ranked the highest when looking at surveys. I have to say over all experience was middle of the road. The cleanliness of the carpet and was suspect at best. The hotel looked very dated and its age. During our stay we had a horrific smell in the elevators both nights we stayed. I believe […] it was from housekeeping using a mildew mop head on the hard surface in the elevators. This caused it to smell like vomit and very disturbing. Some good things about the stay was the happy hour was done very well, with appetizers and drinks. The piano bar added some good atmosphere. The breakfast was average at best. Read moreGenuine Expedia guest review
"Random Thoughts on the Embassy Suites"
Internet was not free in rooms. The free internet in the Lobby was slow. Parking near the front of the hotel was limited. Most had to park behind it or across the street. The pull out couch bed was not comfortable. The localities took $25 a night in taxes.Genuine Expedia guest review
The room was nice, but the breakfast experience was exceptional. They had a nice buffet setup. What was different was they had a station set up to make omelets. I really liked that. Also the staff was really kind. One person in particular was cleaning tables and asked if she could get me a refill of coffee or juice. It made me feel special.Genuine Expedia guest review
"Close to historic area of city."
It was a great place. Free breakfast was a plus. First day ate from the buffet and it was okay. Second day we ordered our eggs cooked to our liking and it was much better. Had to ask for clean cups and for coffee as housekeeping did not leave more in the room. Went to the hot tub one night and that was great.Genuine Expedia guest review
"Great place to stay!"
Spent the weekend just to get away. Hotel was close to everything.Genuine Expedia guest review
"Overall, the room was very large and comfortable."
Room was good. Breakfast buffet was average, but there was an omelet and pancake station which were very good.Genuine Expedia guest review
"1st year anniversary"
Ended up having a wonderful relaxing stay. Wifey and I was supposed to head down to New Orleans for a fun filled 1yr Anniversary, but Tropical Storm Karen had other plans for us. Ended up back in Hot Springs where I propsed 2 yrs earlier and blah, blah, blah. Staff was extremely nice. Thanks to Kile and Traycee we recieved free Swedish Couple's Massages […] that made the stay even more pleasant. Free breakfast, Cocktails and hor's. Read moreGenuine Hotels.com guest review
"Nice hotel, but needs a good dusting"
I enjoyed my stay at Embassy Suites. The staff was very nice. The breakfast was great. My only problem was all the dust in the room. I'm not a "neat freak" by ANY means, but there was a large layer of dust all over the clock, magazines, lamps, and even remote. The rest of my experience was good.Genuine Hotels.com guest review
Wonderful experience, Friendly, helpful staff answered all of our questions. Restaurant was reasonable, food was very good just more than I could eat. Breakfast with made to order omelets and served on real plates with real silverware, not light weight plastic like most places these days. Pool area inviting, clean and tidy. Just an overall delightful […] place to stay. I would recomment this hotel to everyone. Read moreGenuine Expedia guest review
"Great weekend getaway"
I stayed one night and it was perfect. I enjoyed the Manager's reception. The service at the bar was great. I really enjoyed the complimentary shuttle service. I parked my car and didn't move it again until I left. I would recommend this hotel to women who are staying alone.Genuine Hotels.com guest review
"Great Place to Stay"
Enjoyed our visit. Free breakfast buffett was great!Genuine Hotels.com guest review
"Public Areas need improvements"
Rooms were clean...but the halls and lobby could use new carpet and furniture...lots of stained areas, wrinkles throughout carpeted areas, etc.Genuine Expedia guest review
"Hot Time in Hot Springs"
The hotel was excellent, connected to the Convention Center for easy access. Breakfast was wonderful each day. The room was spacious, clean, and comfortable. Embassy Suites are always great.Genuine Hotels.com guest review
"Vacation in Hot Springs"
Close to most activities or just short ride. Many places closed because of government shut down.Genuine Expedia guest review
NiceGenuine Hotels.com guest review
The staff was very friendly and helpful! The room was clean and comfortable.Genuine Expedia guest review
"Close to Bathouse Row and Park"
Enjoyed stay exactly where we wanted. Great running area.Genuine Expedia guest review
"excellent for a group weekend or overnight trip"
we attended the Dionne Warrick show and had a wonderful time at the Oaklawn Park gaming casino the hotel free breakfast and afternoon happy hour create a good value for the costGenuine Expedia guest review
I stay here every time that I come to Hot Springs (2 or 3 times a year:). The rooms are very clean and comfortable and the breakfast buffet with "made to order" omelettes always starts my day off right!! :) Love this hotel!!!Genuine Hotels.com guest review
"Bike Rally 2013"
If you are going to offer cocktail hour, you need to have proper staff for it. You had to stand in a 30 minute line for to get one. Thursday night was fine, but Friday and Saturday one person cannot handle an entire hotel of people. I know they want you go buy them,Genuine Expedia guest review
Great bad, not bad for a Embassy hotel, one of the better and cleaner hotel. the checking in was a long wait, my room that they have me reserve was not ready, I have to wait for it to clean. They should have just give me a different room instead of waiting.Genuine Hotels.com guest review
"Scenic Inside and Out!"
Very pleased with the beauty of the hotel and Hot Springs in general.Genuine Hotels.com guest review
"Very nice with the bass spa near by."
Only thing is that the carpet floor and the sofa are kind of old. Other than that everything was very good.Genuine Expedia guest review
"Bundling is the way to go"
Stayed in the hotel to be close to the convention center. The staff was friendly and check in was super easy. The hotel has a skywalk between the hotel and the convention center thereby providing convenience to the conference attendees.Genuine Expedia guest review
Good time. Learned about ultra 4 racing. Very exciting.Genuine Expedia guest review
Great place to stayGenuine Hotels.com guest review
"Nice hotel close to downtown bathhouses"
Hotel is behind the convention center and off the main strip. It is set up nice with a warming touch for all to enjoy. the breakfast is excellent with a chef to cook your omelet to your liking. Next time we come to visit, We will make sure to have enough time to use their spa and pool.Genuine Expedia guest review
"LOVE THIS HOTEL!"
We had never been to Hot Spring before and were pleasantly surprised when we walked into the lobby. The hotel is just beautiful! The hotel staff was more than friendly and accommodating. The location is only blocks away from the downtown area, bathhouse row and the climb entrance to the tower.Genuine Expedia guest review
"Beautiful and Peaceful"
The stay was great. There were a few problems with the cleanliness of the room, but overall a great hotel.Genuine Hotels.com guest review
"Will be back!"
We had a great stay. The staff was friendly. The room was very clean. We LOVED the breakfast, especially the made to order omelets. The free drinks are a great added touch. We will be back!Genuine Hotels.com guest review
"Great Location. Great Place to Stay"
Clean. Friendly Staff. Walking distance to Bathhouses. Well-lit. Safe. Wonderful free breakfast buffet. Would stay here again.Genuine Expedia guest review
Overall this is a very good place to stay. Rooms are modern and spacious. Location is great related to downtown area and major attractions. Service was great and staff was very friendly. One of the best features is the daily breakfast buffet included in the cost of the room. There is something for everyone in the family to enjoy on that buffet. There […] is also a free cocktail and appetizer reception daily at 5:30. There is also an on-site laundry for guests which we used to dry beach towels from the water park. There are 2 things that keep me from rating 5 stars. Unless you want to do valet, the parking is terrible. Not enough parking spaces and I had to park across the street the entire stay. Second, the shower curtain rod mounts were broken so that the shower curtain slid to the middle which kept the bathroom floor wet. Other than that, great place to stay in Hot Springs. Read moreGenuine Hotels.com guest review
"Rooms are roomy and comfy"
Everyone was so nice and I appreciate the fact you are pet friendly since I have to bring my chihuahua with me. The atmosphere and full breakfast was great and much appreciated.Genuine Expedia guest review
"Can't be beat"
Nicest hotel in Hot Springs. Can't beat the made to order breakfast and the nightly managers reception. Little things like that puts this hotel above the others. The atrium is nice and makes you want to get out of the room and enjoy it.Genuine Hotels.com guest review
The beds were so uncomfortable we left a day earlyGenuine Expedia guest review
"close to all must see sites"
very pleasant stayGenuine Hotels.com guest review
Stayed at Embassy Suites in Hot Springs AR for one night to attend a conference. Check in was a little slow, but the rest of the stay was great. Food was all gone at the Managers reception, even though it was only 7:30, but the free margaritas made up for that. The food at the Bistro 400 was very good. Room was great!Genuine Hotels.com guest review
Everything was ready when we got there, which was great since we checked in early. Clean room/hotel, friendly staff, room was big, bed was comfortable, didn't hear any noise from neighboring rooms, good treadmill, pool enjoyed by kids, hot tub worked well, had free snacks/drinks, overall stay was great. We stayed on a Tue/Wed so wasn't hectic at all. […] I would stay here again! Read moreGenuine Expedia guest review
"Great place to stay"
We loved the glass elevators and convenient shuttle to local places. The staff was helpful and we got free drinks and snacks in the evening. The breakfast was great and the room was spacious. The open atrium in the middle of the hotel was so cool and they even had piano player in the evenings. This hotel catered well to people with pets and children. […] We would definitely stay there again. Read moreGenuine Expedia guest review
"close commute to all surrounding state park lakes"
We had a wonderful vacation because the Embassy Suites allowed us a quiet, restful stay with very friendly and helpful staff.Genuine Hotels.com guest review
"Avoid this hotel"
Upon arrival we were almost knocked over by the smell of gas in the lobby. When we asked about it, the front desk said she may pass out from the smell!! It was too late to leave as we were tired from driving. First room they put us in , the sofa was covered with animal hairs. It was disgusting. Went to front desk and was advised to specify "not to be […] placed on pet floors"! Very nonchalant, unconcerned with cleanliness factor. Carpeting throughout hotel stained. The second room carpet was stained and at this point after seeing the hair infested sofa, I could not get comfortable. The public restroom off the restaurant had a gummy substance on the floor to the point that my shoes are now destroyed. The swimming pool is NOTHING what the picture indicates, more like a wadding pool with murky, green water to boot! Overall, horrible stay. Read moreGenuine Hotels.com guest review
The spa and massages were wonderful. Great staff and very relaxing. The pool and hot tub area needed attention. The hot tub had scum on the tiles and there was food in the water. There were two family reunions staying in the hotel and therefore lots of kids. The staff responded quickly when I had to call the front desk about kids running and shouting […] through the hall. They had it shut down in 10 minutes. The breakfast was very good and well prepared. Read moreGenuine Hotels.com guest review
"close to all must-see sights"
Cleanliness of room/hotel Quality of service Hotel amenities Hotel locationGenuine Hotels.com guest review
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