"todo muy bien, el servicio excelente!!!"
muy comoda y agradableGenuine Hotels.com guest review
habitaciones muy amplias, comodas y modernas exelente hotel muy bien ubicadoGenuine Expedia guest review
"Hotel en el paso texas"
Muy buen hotel, las habitaciones muy amplias y limpias, es una muy buena opción para descansar, si recomiendo este hotel.Genuine Expedia guest review
"Vacaciones de Semana santa"
Es una muy buena opción, esta en buenas condiciones y muy cómodo, recomendable!Genuine Expedia guest review
"ideal para toda la familia cerca de las compras"
estban remodelano y cambiando todo lo del hotel me parecio fabulos extrenar todo el piso de la entrada necesit ay un cambio per en generla esta muy bien y los cuarto muy ampliosGenuine Expedia guest review
"de seguro que regresare nuevamente a este hotel"
muy bien como siempre siempre que voy al paso regreso a este hotelGenuine Hotels.com guest review
"muy buen hotel ambiente familiar"
buen hotel para quedarse en familia es bonito limpio y amplio , desayuno regular pero bnGenuine Hotels.com guest review
perfecta¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡Genuine Hotels.com guest review
Personal muy deficiente, nada cooperativo no informan de nada. Hice llamadas con mi phone card y como quiera me cargaron llamadas de LD Falta mucho entrenamiento, al personal, y en la noche no hay quien te ayude u oriente. En recepcion estaba una persona embarazada, que por un momento pense en hablar al 911, de verla de tan mal que caminaba y fastidiada, […] de atender como permiten eso, en el dia una señorita comiendo y atendiendo, sabra el corporativo de todo esto, no hay un supervisor, donde estaba el manager? en fin tragico fin de semana. Read moreGenuine Expedia guest review
"VERY NICE HOTEL"
EL HOTEL ES SUMAMENTE COMODO, BIEN UBICADO Y TIENE TODAS LAS COMODIDADES QUE EN MI CASO SE REQUERIAN EN ESTE VIAJE.Genuine Hotels.com guest review
"buen trabajo; nos gusto mucho nuestra estadia alli"
muy bien!!! es agradable llegar en la noche cansado a un lugar agradable, limpio y con buen servicio!!! las habitaciones son excelentes, comodas!!!Genuine Hotels.com guest review
"Un agradable fin de semana"
Las habitaciones son modernas y cómodas, el desayuno muy completo y rico, nos gustó la alberca, que está limpia y muy agradable. En general es un excelente lugar para descansar.Genuine Expedia guest review
la proxima vez que vaya al paso me quedo nuevamente en este hotelGenuine Hotels.com guest review
"hotel springhill suites"
los dos dias que nos hospedamos tuvimos problemas con el agua, no salia del lavabo y en la regadera el flujo era inconstante hasta dejar de salir por completo. nos salio una pequeña cucaracha en el baño.Genuine Hotels.com guest review
"MEJORAR EL DESAYUNO"
ES DEL CONOCIMIENTO DE CUALQUIER HUESPED QUE EL DESAYUNO CONTINENTAL ESTA INCLUIDO EN LA TARIFA DEL HOTEL, PERO EN REALIDAD LA CALIDAD NO ES BUENA, DEMASIADO "CONTINENTAL", LE FALTA VARIEDAD.Genuine Hotels.com guest review
08/06/14 crazyAustin Austin, TX
I stayed on points, this is an excellent hotel with a great breakfast as well. There is a Mexican restaurant nearby and a Cracker Barrel as well within walking distance. If you're in the area, this is a great place to stay.
"Great value & Very Clean!"
06/29/14 Christy B Mico, TX
We stayed for a few days and the hotel staff were friendly & helpful and attentive. I saw a few staff members always cleaning and tidying up the place. It's nothing fancy but fit the need since we spent majority of our time with family. The location is great although I would suggest a top floor away from I-10. My biggest complaint is that the toilet kept running and the air conditioner would randomly shut off, which was very annoying. We were too preoccupied to mention it given the fact that we were in town for a family emergency. Otherwise, had we the presence of mind to mention it, I feel like the Hotel management would have accommodated us. The free breakfast had a good variety, which was a nice touch. Try the Leo's Mexican food restaurant next door it's SUPER yummy!!
"Three Weeks of Comfort"
06/24/14 DLemon Carrollton, Texas
We needed to be in ELP for 3 weeks. Springhill Suites could accommodate us very nicely. We had to keep extending our stay and they were just so easy for us to work with. The staff was friendly and approachable. The housekeepers were great and took care of everything - never forgot a single point! The breakfast is delicious with very healthy options including spinach! The fitness center is adequate as is the swimming pool. I loved it there. And it is walking distance to Leo's! When we had to return, we were disappointed to find out they were booked and we had to stay somewhere else. I would happily stay here again and may give an opportunity to more SHS in the future because of this experience. Thank you for taking care of us! The only problem with this hotel is the noise from I-10. We found that if we ran the A/C fan all night, we could not hear the road noise.
"Great room, breakfast...meh"
06/16/14 Melissa S Dallas, Texas
Room was great! It was very comfortable, and loved the separation between the bed, and living area. We planned to eat breakfast there, but decided on going out. A lot of things were picked over, or not refilled. Other than that minor thing, it's a good choice.
"When You Are Down (in El Paso) You're Not Out"
05/28/14 digisatman Spring Lake, North Carolina
SpringHill Suites has a nice front desk and dining area to welcome you with doors opening for you which is a big deal when arriving or leaving, very clean including the rooms which are spacious and comfortable. I had a wet bar in my room with a small fridge and microwave. It would have been a 5 star rating but the airconditioner was fairly noisy, enough that I had to turn the TV up when it is on. The bed and furniture are comfortable and clean along with the carpet. The housekeeping staff do a very good job cleaning the room each day as I was here on an extended stay of 18 nights. The breakfast is decent, providing the scrambled eggs, bacon or sausage, fruits that are fresh, along with the bread selections and bagels and many other assorted items such as cereals, hard boiled eggs, oats, and pancakes. The bathrooms are spacious with just showers (who uses a bathtub while traveling?), but the showers have sliding doors instead of curtains, which increase the showering area. There is a great amount of restaurants, fast foods, shopping, all just down the street.
05/19/14 Desiree P Houston, Texas, United States
We stayed here on our way to California. Very nice room and friendly staff. They were very helpful in directing us to a restaurant and a pharmacy. The breakfast was good. We would definitely stay again.
05/16/14 Jeanne C
The room was large and clean. The bed was comfortable. Very good breakfast. Walking distance to Cracker Barrel. Front desk was friendly and helpful. If I need to say a con, it would be that the air conditioner was noisy when running. Have added this hotel to my favorites. Would stay again.
"Not a fan"
03/18/14 RubyDo1956 Centennial, Colorado
I should have listened to the reviews and stayed at the Fairfield. The front desk does not make an effort to accommodate platinum members requests and are inflexible. No rooms with a bathtub. No lotion or shower caps in rooms. The rooms are spacious and clean but the beds are uncomfortable. Lodging is expensive in El Paso and decided to stay here after tiring of the prices at the Marriott. Can't really recommend a visit here. Won't stay again.
"WE HAD A GREAT STAY"
03/14/14 28Huronshores Grand Bend, Canada
We have been on the road for almost a month, This has been one of our best stays if not the best. We use Marriott for most of our stays using Fairfield Inns & Suites mostly. This Springhill is a nice modern inn, the rooms are large with a good computer desk fridge. A sitting room with a couch, chairs & large screen TV. The breakfast here is the best of the included breakfasts to date, no contest. Fresh cookies & a USA today on check-in. Connecting to the Y-Fi was a snap It is just off I-10 in an area with a lot of lodging options & a number of dining establishments. There is also a Walmart nearby & a few other shops. We will certainly come back to Springhill Suites.
"Beds like iron"
02/19/14 Debra P Clint, Texas
Super nice staff, nice hotel, beds that feel like cinder block. I was booked three nights here, I checked out after one and was sore for two days. This is my second stay in this hotel with the same experience, so it was not isolated to my room on this visit. The beds are no where near Marriott standard, they are old, sloped in the middle and hard. If they replace the beds, I'd go back but until then, no way.
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