All hotels in Leeds, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereCapitol Boulevard West, Tingley, Leeds, England, LS27 0TS, United Kingdom, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 328 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.3
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Would recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great hotel - proper pub/bar and a restaurant, small but very comfortable bedroom with decent shower and comfy bed. Friendly and helpful staff.
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
Alistair
GB
4.0 / 5Excellent
"Yeah good for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Wasn't bad.
Genuine Hotels.com guest review
2 night business trip Nov 7, 2014
James
GB
3.0 / 5Good
"Rooms need updating"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I have stayed here before but the rooms are a bit tired now and in need of an update. I had to phone reception at 12.30 am to complain about loud music. Very basic hotel unless you make use of the good leisure facilities
Genuine Hotels.com guest review
1 night business trip Oct 13, 2014
A Traveler
GB
4.0 / 5Excellent
"A quiet Sunday stopover"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel has everything I want. Easy parking. Just off the M62. Swimming pool and fitness facilities (very quiet Sunday evening)and bar food and a pint. Reasonable wifi signal and tea tray in the room. Comfy bed.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Anthony
GB
3.0 / 5Good
"weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I really enjoyed my weekend stay with the girlfriend for the weekend breakfast brill pool and sauna was brill, entertainment was good only the downside was the TV not enough channels
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2014
david
GB
3.0 / 5Good
"Overall the hotel is a good place to stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The breakfast was okay - I have had better service okay room was a little dark - not enough lighting mirrors were seriouly dusty I think the hotel is good - just needs the little things looking at - it is very busy I had a great time and night at the function
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
Janet
GB
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent location will consider staying again in the future
Genuine Hotels.com guest review
2 night romance trip Nov 1, 2014
john
GB
5.0 / 5Outstanding
"Exceptional"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only stayed one night, the room was fine, clean with all the usual complimentary bits. The staff at reception were so helpful which was very nice, as i was early and yet wanted to go into town straight away. they even had a cab waiting for me after i dropped off my case. All the staff were great, from the guy who stopped to allow me to pass by, to the welcome at breakfast, not forgetting the Maitre de who visited each table to check every thing was fine. All this out-weighed the fact that there was no 'Black-pudding' :-)
Genuine Hotels.com guest review
1 night trip with friends Oct 25, 2014
Jeremy
GB
4.0 / 5Excellent
"Grea hotel and staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel with very friendly and helpful staff. Only down side was that the restaraunt closed on the sunday evening. Thankfully, we got a table early in the pub and had a levely meal.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
A Traveler
GB
1.0 / 5Poor
"Do not stay here for business"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was very cold through the night. I tried to call for someone to come and have a look at the heating but there was no answer. The internet did no work and the service was terrible overall
Genuine Hotels.com guest review
2 night business trip Oct 26, 2014
A Traveler
GB
4.0 / 5Excellent
"Good value for money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
I booked this hotel for my partners birthday as a suprise. A group of 5 of us stayed in total and were very happy with the facilities ie the pool, steam room and sauna. Obviously the men took full advantage of the gym. The only bad thing i would say is that there was a little wear and tare with damaged furniture and marks on the carpet. Overall though a very modern feel and the look actually has inspired me to take elements for my home. The staff that we spoke to were friendly and even booked us a taxi. Wish it was a little closer to the centre but overall a very nice stay.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Willow
GB
5.0 / 5Outstanding
"Leeds South"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very enjoyable experience and hotel staff welcoming. Comfortable room
Genuine Hotels.com guest review
1 night trip Oct 18, 2014
GD203
GB
4.0 / 5Excellent
"lovely hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfy rooms, friendly staff.great pool sauna,sports facilities.would definately come back here
Genuine Hotels.com guest review
2 night trip Oct 17, 2014
lorraine
GB
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Renovate the bathroom!
Genuine Hotels.com guest review
2 night business trip Oct 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel. 4 Star Quality at Premier Inn Prices!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pleasant staff. Lots of Parking. The room has a large comfortable bed, nice AV/system with apple dock. Good Air Con. Large walk in shower. But the best features are the 25m Pool, Spa, Steam & Sauna facilities - included in your stay. There is also a Gym which I didn't use.
Genuine Expedia guest review
Other trip Oct 12, 2014
mrpipster
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a fab stay here. The staff were very friendly and helpful, good bar and facilities... Only £10 taxi ride into leeds city centre! Well worth it
Genuine Expedia guest review
Other trip Oct 12, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
i liked my stay in this hotel , especially its style .in addition to being a hotel it has many meeting rooms in the ground floor which makes the hall full of life up to 9 pm,it has a gym and a swimming pool and a star bucks cafe always full of nice people ,also the restaurant in which i took my breakfast was great and the people there was active and helpful. the breakfast was open buffet ,i think enough for being a breakfast ,i liked the bakery. the location of the hotel is away from the city center, it over looks a main street some how like a high way and there are no facilities ,shops ,..... etc . in a walking distance so if you don't have a car you just have to take a taxi or public transport (buses) .i didn't see taxi around i don't know if you have to order one or something like that. i took the bus .The 2 opposite way bus stations were just 15 meters away , The name of the opposite sided stations were : 1) Morley (Leeds), Tingly Common Glenmount Terrace, 2) Morley (Leeds) ,Tingly Common Top Cliff Lane. The bus services were 245 and 247 , the line was Bradford -Wakefield. You can take either the 245,247 to the Bradford station then you can take another bus to the airport. The nearest shopping center was called the Morley Market and it is 10 minutes by bus 247,245 on the way to Bradford.
Genuine Hotels.com guest review
3 night trip Oct 6, 2014
Abelrahman
GB
3.0 / 5Good
"Becoming a little tired"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Staff good, comfy rooms, sadly hotel becoming a little tired and in need of refurbishment.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
David
GB
5.0 / 5Outstanding
"Great all round business hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Initial impressions were good on arrival with a pub, starbucks coffee shop and restaurant onsite. Check in was quite slow, however one of the reception staff did seem new to the job. Rooms were modern with good décor and lighting. The Bathroom contained a walk in shower / wet room. Check in was late and after a long day of travelling, so I opted for the pub meal, which was good quality, well presented and reasonably priced. Breakfast was buffet style and again of good quality - what you would expect from any chain hotel. I did not have time to use the leisure facilities, which looked good and seemed to attract not only hotel clients, but also external clients. For me personally, I would use this chain of hotels in future.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"Brilliant!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here on business, helpful staff, efficient WiFi!!! lovely food, fantastic shower and great pool / sauna etc, not to mention a great nights sleep. honestly couldn't fault it! if I had to try then maybe the changing rooms in the gym look very slightly worn, but then I'd really be picking. I found the sea of suits and laptops queuing at Starbucks in the morning highly amusing too! will definitely be staying here again.
Genuine Expedia guest review
Other trip Oct 9, 2014
Lindsey
GB
4.0 / 5Excellent
"Excellent alrounder"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely hotel with everything on site, great entertainment, food and leisure facilities
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Anita
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was lovely. The staff were really friendly. i would stay there again. the rooms were comfy and clean. the location from the City centre was not bad at all.
Genuine Hotels.com guest review
2 night trip Oct 2, 2014
Katie
GB
4.0 / 5Excellent
"Modern, clean, hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Spent 2 nights on business at this hotel. Friendly staff. Quick and efficient check in and out. Good facilities.
Genuine Expedia guest review
Other trip Oct 3, 2014
A Traveler
GB
4.0 / 5Excellent
"Would stay again."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nothing to complain about, everything as expected, facilities generally good, would return is generally the biggest thumbs up for any Hotel !!
Genuine Hotels.com guest review
1 night business trip Sep 18, 2014
ATY
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Efficient and friendly staff who make life easy for you.
Genuine Hotels.com guest review
1 night business trip Sep 17, 2014
Alan Bracey
GB
5.0 / 5Outstanding
"Good night's sleep"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Another good night's sleep after a hard day's work. Thanks again Village Leeds South!
Genuine Hotels.com guest review
2 night business trip Sep 5, 2014
polished2
GB
3.0 / 5Good
"Broken shower, iron damaged shirt, overall poor!!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
I had a long list of problems with my 'premium' upper deck room. Initially the shower was broken and only gave boiling hot water. I then went to iron my shirt to find black marks on the bottom of the iron which then transferred onto and ruined my shirt. The blind and window was covered in dust and the bedside lights were broken so couldn't be adjusted. When I checked out I gave a list to reception and they said the manager would be in touch - he hasn't and I expect my list went in the bin meaning the problems will still exist for the next guest. Cosmetically this looks like a good hotel but I was very disappointed and wouldn't stay again
Genuine Hotels.com guest review
1 night business trip Sep 1, 2014
adejade
GB
4.0 / 5Excellent
"Great hotel if you're driving"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Village urban resort is a fantastic hotel with really good facilities. I would have expected to pay much more for a hotel with gym, pool, wifi, parking and breakfast all included. It's located far from the town centre, but if you're driving this is perfect.
Genuine Hotels.com guest review
3 night trip Aug 23, 2014
Rob
GB
3.0 / 5Good
"Not very quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I think you get what you pay for with this hotel. Two nights bed and breakfast for £100 for two adults. The breakfast is basic , had to queue for sometime to be seated. The lesiure facilities were ok but very busy with lots of children and the bar was very noisey.
Genuine Expedia guest review
Other trip Aug 26, 2014
Claire
GB
3.0 / 5Good
"Overnight. stopover"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was okay for just one night but wouldnt want to stay longer. Reception staff were brilliant.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
GB
4.0 / 5Excellent
"Great for weekend getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice modern building, rooms and food are of a decent quality, good value for money. Beds should be wider imo, otherwise excellent
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel with great facilities and fantastic room and bathroom
Genuine Hotels.com guest review
2 night trip Aug 16, 2014
biffy1
GB
4.0 / 5Excellent
"Very Good.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel location, staff friendliness, quality of breakfast was all very good, the hotel was very busy in the evenings.
Genuine Hotels.com guest review
2 night business trip Aug 15, 2014
Esat Photography
GB
3.0 / 5Good
"Ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel shouldn't say it has wifi. We didn't get a signal once.
Genuine Expedia guest review
Other trip Aug 16, 2014
karen
GB
4.0 / 5Excellent
"Very bad WIFi signal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Comfortable room, plenty of parking, poor WiFi in room. only one lift (elevator) breakfast good except for fried eggs cooked early and left on hotplate to dry and congeal. That is all. PB
Genuine Hotels.com guest review
2 night business trip Jul 31, 2014
Pudsey
GB
4.0 / 5Excellent
"Better than expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Got a good deal on 2 rooms via hotels.com. Always book in advance as found one client complaining on the check in desk that prices change 3 times daily like EasyJet based upon demand. Great shower/bath combo and excellent TV and wifi. Restaurant good but a little pricey, breakfast was very good and varied (self service)
Genuine Hotels.com guest review
1 night business trip Aug 4, 2014
Paul
GB
5.0 / 5Outstanding
"Lovely hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have previously stayed at this hotel, and every time I come back, it feels like coming home. The rooms are spacious, and the bed is so comfy. The food in the hotel restaurant is the best I've ever had. The leisure centre is so relaxing especially after a long day shopping. The hotel is about a 10 minute drive from the Trinity shopping centre and a 5 minute drive from the White Rose shopping centre. Without a doubt, I'll sure be going back.
Genuine Expedia guest review
Other trip Aug 4, 2014
Bee Bee
GB
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
good experience ....................................................................................
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
GB
5.0 / 5Outstanding
"Helpful staff & welcoming."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed my stay. Cleanliness outstanding. The best rest I've had in a long while. Peaceful during the night. Breakfast was great - again the staff very helpful, cheerful and efficient. Thank to everyone. Room 122
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff very friendly and helpful. Room clean and quiet, beds comfy. Pool and gym facilities great. Food good and reasonable. Good location for Leeds and Wakefield.
Genuine Hotels.com guest review
3 night family trip Jul 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic stay and great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff in the hotel couldn't have been more helpful. Room was lovely and well equipped with everything you could need. Fantastic leisure facilities and brilliant that included in the price. Fantastic breakfast!
Genuine Hotels.com guest review
1 night business trip Jul 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Can't fault the staff in the hotel they were so helpful and friendly and helps accommodate us and our 1 year old daughter with ease. Great facilities in the hotel especially free use of the pool and gym. Good sized room very clean and good amenities, only small issue was the room was the room was quite dark, found it difficult to find things in the wardrobe due to lack of light in the back corner. But other than that we had a very comfortable stay and our daughter slept well in the cot provided.
Genuine Hotels.com guest review
3 night trip Jul 20, 2014
A Traveler
GB
3.0 / 5Good
"Full of yobs"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Not entirely the fault of the hotel but would be appreciated if their wedding guests would not block up entrance as if they own the place. Breakfast service was abysmal too.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
Boz
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This was the 3rd time we had stayed here and as always the staff were very helpful. Sadly the decor is looking a little tired now and in need of a spruce up in the main areas. Chairs in main lounges were showing major signs of use, and need replacing or refurbihing.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
Steve
GB
4.0 / 5Excellent
"Well located, priced, amenities good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Handy location. Has a restaurant and a bar doing meals where you can sit outside. Ample parking. Rooms clean and self serve breakfast
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2014
Chrtori
GB
4.0 / 5Excellent
"Modern and well appointed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Well situated for our needs with everything you need on site. Great rooms but the lighting design is crap. Bring a torch if you want to see in the wardrobe.
Genuine Expedia guest review
Other trip Jul 14, 2014
andrew
AU
5.0 / 5Outstanding
"Good friendly hotel."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for the weekend of the 'Grand Depart' 2014 so it was extremely busy. However every single member of staff that we came into contact with were very pleasant and couldn't do enough for us. We enjoyed our stay and would definitely return and recommend it.
Genuine Expedia guest review
Other trip Jul 8, 2014
Po
GB
4.0 / 5Excellent
"Good facilities and a warm welcome"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed two nights for Tour de France Grand Depart. The hotel is conveniently located south of Leeds, just off the M62. The facilities (pool and gym) and welcoming staff set it apart from a Premier Inn or other chains. I last stayed a couple of years ago and the decor is starting to look a bit tired. The room although comfortable would have benefitted from a deep clean to give it a fresh clean smell and appearance.
Genuine Expedia guest review
Other trip Jul 7, 2014
Douglas
GB
4.0 / 5Excellent
"Relaxing stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
I had a lovely stay at village hotel. The room was comfortable and there was a daily maid service. Although the shower took a while to drain and the bathroom got a bit flooded. Location wise it's not very central which I knew so it's better to stay if you have a car to get around in. Staff were very friendly and helpful. Would stay again.
Genuine Hotels.com guest review
3 night trip with friends Jun 20, 2014
Sarah
GB
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel, free wifi included, pool, hot tub and sauna facilities included all for a very reasonable price
Genuine Expedia guest review
Other trip Jun 24, 2014
nic
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews