"Douglas at Check in"
From the moment we checked in with the wonderful helpful efficient Douglas, we knew we were going to have a good time.....and we did! We were attending a wedding reception there on a gorgeous summer's evening. Hotel was full, staff very efficient, food excellent, room spotless. Had great time, thoroughly recommend this hotel.Genuine Hotels.com guest review
"Comfy, clean and quiet, great breakfast, a bargain"
Check in was very efficent, the young man who dealt with us was very knowledgable and went out of his way to check us in quickly (it was quite late and I think we looked exhausted, which we were)he gave us clear information about where out room was situated and told us about breakfast and asked would we like to book in the restaurant. We did look at […] the munu but couldn't see anything we fancied. En route to our room which was room 6 we heard very loud music from a function room I have to say I was a little concerned about how loud it was but as the corridor fire door closed behind us so was the noise, ah peace and quite. The room was fine with a comfy bed and a great shower, we even had a large table fan as it was very warm that day. Breakfast was great with a constant flow of hot fresh eggs, bacon, sausage plus everything else and more, staff were very efficient. Well done to all the staff. Great stay. Read moreGenuine Expedia guest review
"Enjoyable mini break"
The air conditioning plant/central heating and other pipework was directly outside of the bedroom window and these hummed all night, making it difficult to sleep with the window open. Swimming pool was wonderful and the hotel was certainly value for money. Breakfast was tasty. The Hyde Village is definitely a better class of hotel than the village […] Ashton. Read moreGenuine Expedia guest review
"Great Facilities, Shame about the 0 hours sleep."
First impressions, great, nice bar/restaurant, good food, pool etc looked good. Tested the facilities - pool/steam room etc, all very nice. Got room keys, looked ok, nothing super but clean and seemed ok. Got a taxi from reception no problem to Etihad for the concert we were in Manchester for. We arrived back at the hotel at around 12.15 to find that […] there was a late night disco/dj on, had not been made aware of this prior to booking, this went on until 1am, not what we wanted when we wanted to go to sleep!! 1am came & went, great some sleep, no...clunking from rooms above, great! Eventually that stopped too...but then our 'neighbours' came back & decided to have a party in the room next to us at 2.30am, 2.45am and we called reception to complain, receptionist came & asked them to be quiet so they turned the music off....only for them to keep talking/shouting until 4.45am when I called & complained again. So yeah, whole night and maybe 1 hr sleep in total, not what I needed to drive back to Newcastle. Read moreGenuine Hotels.com guest review
Overall very good however did book a twin room and room original given was a double bed and sofa bed. Went to reception where another couple had a twin room. Just did a swop. Room not as nice however the bed was very comfortable and slept well. Back late from concert and hungry. No food on however given a takeaway menu. Ordered a lovely curry which […] the reception man let us eat at a starbucks table. Saved smelling the room out and any spillages so thank you to the staff. Did not use pool but would have liked to. Read moreGenuine Hotels.com guest review
"Good stop over hotel."
Nice overnight stop ,in value for money hotel,helpfull friendly staff,room was all clean and in good order except for the shower hose leaked,but an excellent breakfast soon made up for that !!Genuine Expedia guest review
"A Party Hotel"
If its a party venue you are looking for, this is the place. Not a hotel to stay at if you are looking for a good nights sleep. Hen and stag parties results in noise in corridors and rooms for most of the night. Hotel staff do nothing even though we asked prior to arrival and at check in for a quiet room away from lifts etc. Public areas were not too […] bad for upkeep although we did see doors that with holes in and curtains ripped. Bedrooms are scruffy and dirty, lights hanging off walls, ceilings damp and artex (yes artex from the 80's) hanging off and bathroom tiny. Read moreGenuine Expedia guest review
"comforable, clean and friendly"
Very comfortable , very clean, staff friendly and helpful. Unfortunately did not get a chance to make use of pool and facilities which looked very impressive. when next in the area i will certainly consider staying again.Genuine Expedia guest review
"great hotel for anyone"
staff always friendly and helpful, lovely spa facilities, beds comfortable.Genuine Expedia guest review
"Great weekend however felt very let down"
Arrived for my 40th birthday on Friday 7th June. Met by nice bubbly guy at desk who advised we needed to book for restaurant. This we did. Had meal which was fab however when we went to put bill on our room we were told we couldn't because we hadn't actioned this on check in..... Never asked! Next morning we found out there was a bar we could have had […] dinner in (which we would have preferred but again never mentioned to us). Next morning went for breakfast ( had to guess what time breakfast was as not told )and after we went through the whole stack of plates to find a clean one we then had to wait approx 15 mins and asking 4 members of staff for more beans and bacon. Told reception nothing really Said. My friends then joined us that lunch time and bit told everything the hotel had to offer. Felt very let down really as this was information that should be told to each customer and not who they fancy telling Read moreGenuine Expedia guest review
"Comfortable stay with good facilities"
Friendly and helpful staff, good breakfast, good swimming pool, plenty of parking and easy access to Manchester city centre via train station which is just across the road. The hotel is showing signs of wear and tear no doubt due to its age and popularity but this did not detract from our stay and was acceptable within this price budget. Would stay […] again. Read moreGenuine Expedia guest review
I have stayed in here several times and would recommend it on the friendliness of the staff. This latest time we were allocated a quiet room (which it was) but found that the waste bin had not been emptied from the previous guests(!) When I informed the man on reception he did say it would be dealt with immediately-and by the time we returned from the […] restaurant it had been removed. I also asked why, on each of my visits when BBC1goes to the regional news bit, the scottish news and weather is shown-especially odd when the half of the BBC now has to work less than 10 miles away in Salford. Apparently a technical glitch of some sort but one that has been that way to my knowledge for many months. ITV channel is fine as it picks up the local Granada news exactly as it should. I use this hotel for its convenience and also the price but the best asset is most definitely the consistent friendly attitude of the staff-they make an average hotel memorable Read moreGenuine Expedia guest review
"Good hotel for a day out in Central Manchester"
Had a great 1 night stay, room and staff superb had some great food in the pub and breakfast was excellent. Location was good for going out in central Manchester as the nearby train stations of Hyde North and Flowery Field had regular trains to and from Manchester Picadilly. Overall very pleased and well recommended.Genuine Expedia guest review
"not so good for business travellers"
Rooms were too hot! no air conditioning or fans it was also somettimes difficult to find a parking space whn returning back to the hotel as they were all taken by casula spa users.Genuine Expedia guest review
"Ok but not worth £90"
Ok hotel Staff are great and helpful and polite Rooms a bit tired - compared to newer Village hotels - lots of mould in bathroom.Genuine Hotels.com guest review
excellent hotel -brilliant ammenites very adequate breakfast wonderfully helpful staff at hyde village & hotel.coms advisors altraf & faizan were exceptionally helpful in resolving my problems (of my making) thank youGenuine Hotels.com guest review
after reading the reviews before we went we were a little concerned about our stay. We had stayed at a devere village hotel before so knew they were not a four star but good for the price. The hotel was clean and comfortable and would consider going again.Genuine Expedia guest review
Easy enough to find, being a hotel spa I expected it to be more in the country, not in an industrial/housing estate. Room was ok, we do not like the plastic matteress covers they use, they make you sweat too much, so we have to take those off to get a good nights sleep. There is no residents route to the pool/gym, which is a shame, I feel uneasy walking […] through the recption area in my swimwear. On the sunday, we asked for an extra half hour on checkout, from 11 to 11.30, this was because the breakfast room was very busy and we had to wait for 15 minutes for a table, the recptionest said the cleaners would be in the room to clean at 11am so no, unless we paid £10 for a 2pm checkout, so we rushed our breakfast, which was nice, and scrapped out at 2 minutes past 11. Please note the cleaners were not hammering on our door. We asked if there was anything of interested in the area, no nothing came the reply. We found the birthplace of Man U, and quite a few black history facts locally, shame the staff dont know or are not interested in the area. all in all not a bad place, but we will not be going back Read moreGenuine Expedia guest review
Took a few attempts to get a room that was acceptable, due to various "housekeeping" problems. Service in Bar for drinks / food couldn`t be faulted. Breakfast was good with varied and considerable choice, but to expect people to pay extra if boiled or poached eggs required for breakfast is ludicrous. large pool and gym facilities which are excellent. […] rooms are a bit tired and could do with a coat of paint, cleanliness of room left a bit to be desired. Read moreGenuine Hotels.com guest review
"Needs a refresh!"
Generally good but bathrooms need a good spray of bleach to clear the mould on grout and silicone, bar menu needs some imagination and more variety. Otherwise a nice comfy place to stay.Genuine Expedia guest review
"Dont think Village hotel"
It was ok but if your used to the quality and finish of this chain - forget it. Whilst it did have the usual facilities, the hotel was generally 'a bit tired' and in need of refurbishment. We found our room to be reasonably clean but things like a big dirty hole in the bathroom ceiling was not very nice. There were petty room in the jacuzzi regarding […] - only 6 people, only 15 mins & it only came on every 15 mins, the changing facilities & particularly showers in the gym were very tired & not very clean. Read moreGenuine Hotels.com guest review
"Did The Job"
This Village is looking a little tired now but I cannot fault the staff - really hard working and willing to pull out the stops to help make the saty a good one - e.g. a £1 coin was needed for the locker by the pool - we didn't have one so the member of staff lent us a £1! Little things like that make a big difference. Breakfast was great and all very […] civilised - no big rush and plenty of space between the tables. The only down side was for the bed - some form of waterproof sheet was on top of the mattress (clearly they made some assumptions about me!!) but under the bedsheet - result - a very sweaty and uncomfortable night!! Read moreGenuine Hotels.com guest review
I stayed here for 1 night and to be honest that was enough. There is another De Vere Village hotel down the road which i thought i was booking (which is very good). My room was in the basement and quite a walk from reception, the further you went the grottier it got! I ended up thinking i took a wrong turn down a grim stairwell, but it was actually […] the correct route to my room. Numerous stains on the bathroom walls. I went upto reception to see if i could move rooms,but the receptionist was getting a hard time from another guest so took pity and thought 'its only for 1 night'.The local area is pretty miserible and didn't feel confident about leaving stuff in the car.Oh also my room looked out onto a brick wall where the rubbish bins were.Do yourselves a favour and book at the other De Vere Village down the road. Read moreGenuine Hotels.com guest review
"Served my purpose adequately."
Firstly my late check in was well catered for. The room spacious and clean and room cleaned daily. In a quiet part of hotel as requested. The breakfast was excellent, great variety and well laid out. Used the restaurant with friends and was pleasantly surprised. Courses were served timely and not rushed. The menus were explained, regarding specials, […] etc. The surrounding area not much going for it, so the use of a car would be of great benefit. Hyde approx 20 min walk. Enjoyed my stay and would use the hotel again. Read moreGenuine Hotels.com guest review
"Leisure Facilities let down by accomodation"
ok for a night, used the leisure club which had great facilities. My room was in the basement and was a bit tied looking and smelt of a musty "curry" odour and I only had 3 terrestrial TV channels along with SKY sports. As I was away on my own and little was on the channels provided I asked teh front desk to look at sorting both the ordour and lack […] of channels. After "investigation" I was told I did have all the terrestrial channels apart from BBC2 and Channel 4 was just fuzzy! We have also sprayed your room!!! I would stay again if I had to albeit my expectations wouldnt be very high and it would only be as a last resort Read moreGenuine Hotels.com guest review
"Close to the place I wished to visit"
Entirely satisfactoryGenuine Hotels.com guest review
This was my second visit to this hotel and the staff were exactly as on the first visit-really friendly and helpful. The leisure facilities are excellent (if somewhat busy at times) and these facilities along with the staff are what makes it a pleasure to stay there, otherwise it would just be an average 3 * .Genuine Expedia guest review
"Great stay in a great hotel"
Very friendly staff, nice meal in the bar and a great nights sleep. Would definitely recommend this hotel to anyoneGenuine Hotels.com guest review
"Give it a miss"
Dirty room, dust everywhere! Quite dissapointing and not what you would expect from a DeVere.Genuine Expedia guest review
"Great relaxing hotel"
Great hotel, spa was lovely. I would recommend this hotelGenuine Expedia guest review
"Convenient to city"
Easy trip to city centre, great pool and facilities. Good food and service. Lots of free parking. Will use again.Genuine Hotels.com guest review
Front desk staff were very pleasant but the remainder of stay disappointing. Rooms needed a more thoroughly cleaning, toilet paper folded into a point does not replace cloths and dusters. Maintenance is necessary too, I cut my finger on a broken shower unit. We were taken for dinner at hotel restaurant where the service was appalling! 7pm until 10:10pm […] for dinner, not busy, just badly trained staff. Breakfast was no better, stewed coffee and poor service along with lacklustre cutlery. All in all I would not choose to stay here again, especially at a cost of £98 a night! Read moreGenuine Expedia guest review
"one night stay"
was a bit worried after reading some of the reviews about this hotel, but there was no need, everything was to a high standard, really enjoyable stay.Genuine Expedia guest review
"Okay - no good for a late arrival"
Okay- what you would expect with a village hotel. The bad points where the fact that I could not get room service after 10pm!!! As I arrived at 10:30 after long drive I was given a take away menu! Also checkout was very poor, I had to queue behind three people for 10 mins as one member of staff managed the checkout ( in this period another two members […] of reception staff popped out to the front desk for a stapler) Would not stay here again Read moreGenuine Hotels.com guest review
"dont go there"
Terrible. Room tired and in need of decoration. Window overlooked and ledge which was covered with heating and ventilation machinery and ductwork, approx 1m from window. Machinery started up at 5am I wont even bother to describe how the wedding party that was staying at hotel disturbed the night sleep (perhaps no fault of hotel) but disco did continue […] till 1am. Breakfast........YUK Probably one of the worst hotels I have stayed in Read moreGenuine Expedia guest review
"Handy for the family party I was attending"
I enjoyed my stay, but I was a little disappointed with the cleanliness of the bathroom. Around the bath was discoloured with some kind of fungus, and I would certainly not have had a bath. Apart from that I was very happy with my room, and with the way I was treated.Genuine Hotels.com guest review
Dinner was great value and delicious. Gym was well equipped and staff were friendly. Sadly this hotel is let down by their bedrooms. I paid for a King room and the bathroom was small and the silicone seal on the bath was black. The paint in the room was stained, dirty and scuffed and it did not smell fresh. The wardrobe was a bent rail.Genuine Hotels.com guest review
The room was small, and not like what you see from the picture.Genuine Hotels.com guest review
Very good and could be better apart from that. it is good,Genuine Hotels.com guest review
"IDEAL FOR ETHIAD STADIUM"
Booked this hotel as we were going to Bruce Springsteen concert at Ethiad Stadium, only 15 mins there in taxi(about 30 mins on return journey due to traffic), which was booked at the hotel. Very easy to find and could have driven, as it was very close and straightforward. Hotel facilities were excellent, indoor pool, gym, jacuzzi etc. As we had to leave […] hotel at 5.30pm, we enjoyed a bar snack at the pub in the hotel. Room was very comfortable and clean. We did have trouble using the remote control of TV, but could operate it manually, so not too bad! Full English Breakfast was excellent, and all the hotel staff were friendly, polite and helpful. Would definitely use again. Read moreGenuine Expedia guest review
I foolishly did not check out the situation/ surroundings of the hotel ( my fault) so don't go for the view. but was surprised with the hotel itself caters from young to old, lovely swimming pool . food in both restuarant and bar good. also has starbucks Staff polite and helkpful. there were no brochures or hotel information in our room apparently it […] is being printed. station North hyde 5 mins walk and then your straight into Man centre (15mins) Read moreGenuine Expedia guest review
"It was fine! Better than average good value!"
Great hotel - could perhaps do with air-conditioning as room was too warm and stuffy. Staff helpful.Genuine Expedia guest review
The hotel appeared very shabby and generally grubby. Staff seemed overstretched and too busy. The hotel was busy with lots of people involved in the fitness classes and they seemed to get priority over other guests. I would not stay again.Genuine Hotels.com guest review
No hot water in the evening for a bath or shower. Wi-fi connection was unsatisfactory as kept disconnecting.Genuine Hotels.com guest review
An excellent place to stay complemented by superb leisure facilities.My only disappointment would be its location, although easy to travel to other places.Genuine Expedia guest review
"Hotel good, but most uncomfortable beds ever"
Hotel was clean and modern, food was good, staff very helpful. Room was not comfortable, quite load at times, but most annoying was the bed. Two single matresses zipped together does not constitute a double bed, if I had wanted to try and sleep in a masive dip, I would have pulled over into a layby and slept in a ditch. Worst night sleep ever in a hotel, […] even heard soemone else on the phone the next morning compaining of the same thing. Read moreGenuine Expedia guest review
Great little Hotel with nice bar next door and not too far out of town. Would stay againGenuine Expedia guest review
I have often stayed in Village Hotels and usually they are very good. However, on this occassion the stay was not upto the usual standards. The restaurant has an 'early doors' menu which is available if you are seated before 7pm, the staff at this hotel think 6.55pm is after 7pm and you will need to point out the error with the manager if you wish to […] eat from the early doors menu. The wine list glass at a fixed singel price, again if you order wine by the glass they will bring you a large glass with a 'small' portion but try to charge you the full amount. The bathroom in the hotel was unbelievably small and mould was growing around the bath. The bath taps did not work and it took literally 25 mins to run a bath. The reception staff are teh usual youngsters who can hardly string a coherent sentence together let alone muster the effort to be polite and courteous. A possibly good hotel chain let down by ineffective staff. Read moreGenuine Hotels.com guest review
"De Vere Village Hyde"
. Disappointed with the evening Bar Meal. Excellent breakfast arrangements with wide choice of well presented food Some noise from function room in the evening even 2 floors up. (but it was the weekend after all) Overall, I would stay again if in the area.Genuine Hotels.com guest review
I had no hairdryer in my room and asked for one and didnt get it had 2 ask again the 2nd day of my stay and then got it!! was very disappointed. the meal times varied was awful! we werent informed about these! we missed havin an evenin meal and breakfast one morning! only one very helpful member of staff an he was a receptionist! cant remember his name. […] :( Read moreGenuine Hotels.com guest review
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