"overall quite good"
hotel was fine, rooms clean, service good, location not the best and restaurant menu very limited. overall satisfied but would probably use the cheadle venue which is better although double the priceGenuine Hotels.com guest review
"Okay but dated"
Not up to the usual Village standard as it was quite dated.Genuine Hotels.com guest review
The hotel was ok, the rooms were fine, our problem was functions! There were party's on in every possible space within the what we thought was a HOTEL, even 3/4 of the bar area was cordoned off, which happened to be the only area serving food, this made it impossible to get a table! Room service was the only option available for our family. It would […] be fair to say party's are more important the quests. We won't be back!!! Read moreGenuine Expedia guest review
"Good Rooms and Excellent Breakfast"
The stay was fine but was very disappointed as when we booked we did this because it looked as though there was a nice restaurant. We went to the hotel but found that the restaurant could not be used and was fully booked which was disappointing. The web site should have stated that the restaurant was fully booked due to Christmas Party on this particular […] night so that we could have found some where else. Other than that was good. Read moreGenuine Hotels.com guest review
"Very poor and not what expected."
Unfortunately I left this hotel very disappointed. The hotel is in need of a desperate makeover. Our room was very dusty and in a general poor state. Around the edge of my 'work chair' was a thick layer of dust (clearly visible) to the point that I didn't want to sit in the chair at all. Also, around the room edge and on plugs.... more clearly visible […] dust. The bed was okay. As we had an early wake up on day one we ordered room service for breakfast, but this never arrived. Apparently someone forgot. The 'free' fast internet was so slow it was unusable. I couldn't get a single page to load. The hotel clearly caters for parties and I couldn't sleep all night due to the constant noise. Dinner was okay, but very expensive for what we got. About £15 for a burger. I have stayed at other Village hotels, but wont now try any that I haven't stayed at before. Very disappointed and unhappy. After a day of work I like to come back to the hotel to relax in comfort. I couldn't do this here. Read moreGenuine Hotels.com guest review
just ok, but I wouldn't stay here again.Genuine Hotels.com guest review
The hotel staff and food were very good. Couple of things advertised when I booked were the in room DVD player and the iPod Dock. Non of these were available therefore should not be advertised.Genuine Hotels.com guest review
"What to say..."
Nice room & hotel, however service was not good. From getting to our room to find someone in the bed... Not a good start... what else can i sayGenuine Hotels.com guest review
"Helpful and friendly staff"
The hotel ticked all the boxes for an overnight stay en-route to a family function. The Leisure facilities were a great boost. Unfortunately our stay was marred by guests in the room next door who kept the whole corridor awake until the early hours of the morning. The staff tried there hardest to address the situation, but with little results. Perhaps […] with hindsight they could have moved the offenders to rooms adjoining the rest of their wedding party. Read moreGenuine Hotels.com guest review
Good hotel, nice rooms, fantastic food, in spa chlorine very strong, and newspaper got stolen from outside of room. But would still visit againGenuine Expedia guest review
Overall we had a great few days here. Gym facilities are great too.Genuine Expedia guest review
"Quite a find for such a grotty area"
The staff were excellent, particularly in the restaurant where they remembered us from out previous visit. The room was ok, but unfortunately the guests in the next room seemed to be partying all night... A good place to stay if you have dogs with you.Genuine Hotels.com guest review
Really enjoyable and wished we had had the time to take advantage of the pool - it looked wonderful.Genuine Hotels.com guest review
This was a great getaway and overal we were very satisfied. Had swimming pool with steam room & sauna and gym facility's. Breakfast was included. This was all included in our 2 night stay. Would stay again.Genuine Hotels.com guest review
"Douglas on reception stole the show!!"
Here we are back again at the village, lovely service from all the staff especially Douglas on reception, he can't do enough for you, he's bubbly and efficient what a wonderful first impression of the hotel he promotes. As there was a wedding on that day Douglas said I'll put you on the quieter side so it doesn't disturb you...and it didn't ,we didn't […] hear a thing. The breakfast was huge with an enormous choice of everything freshly cooked .The room was clean and comfortable. Last time we stayed I left my ear rings which Douglas again returned by post, by the way i love the new uniform everyone looks great. Read moreGenuine Hotels.com guest review
"Great leisure facilities, comfortable rooms"
Best thing about this hotel is the leisure facilities - the pool is about 20-25 metres which is almost unheard of for a hotel and the gym is extensive. The health club showers could do with a deep clean though, the cubicle walls and floor tiles have a bit of mildew. The rooms are clean and comfortable, and the iron & ironing board and decent hairdryer […] in all rooms are welcome. There's no safe and the bathroom provisions extend to hand soap and shower gel in wall-mounted dispensers, but I always take my own anyway so that's fine. Breakfast is not bad - a bit limited for people with food allergies though they did have some GF bread on request. Read moreGenuine Hotels.com guest review
"Very under rated"
Rooms were nice and clean but the location and facilities really impressed me. Free parking, free Wifi, breakfast included (good variety considering I'm a Muslim and can't have some of the food) and the leisure facilities like swimming pool, sauna and steam room makes me say to anyone wanting to be close to city centre as better than ideal. I tried […] booking at other chains like Premier, Travelodge and many more who were double or triple the price without the facilities of this hotel. If I ever need to be in Manchester again, I won't be staying in city centre, it will have to be Village Urban Resort! Read moreGenuine Hotels.com guest review
"Great if away and need to use gym"
Village Hotels are great if away on Business a lot and want to use the gym. Wifi and breakfast included as well as all gym and health club access. Full gym and pool, including classes. Not much in surrounding area but Starbucks, restaurant and pub all on site.Genuine Hotels.com guest review
"Lovely hotel, lovely staff, breakfast gorgeous,"
Everything was as expected, staff friendly and helpful, shame about screaming kids in room next door at 5amGenuine Expedia guest review
Great breakfast, wonderful hotel, nice pool and a convenient location if you have a car to get around Manchester,Genuine Expedia guest review
"Mediocre hotel, needs some updating."
Basic, tired hotel. Food ok/breakfast ok. Disturbances through the night, staff tried to rectify but to no avail.Genuine Hotels.com guest review
"Convenient for visiting Manchester"
Really good location, with friendly, helpful staff and great leisure facilities. A slight misunderstanding with the room was quickly resolved. The pool is brilliant and the associated changing facilities spotless - a real joy to use. We both really enjoyed the treatments available at the Spa - fantastically relaxing massage. Also used the Victory Pub […] - great real ale and good food served by jolly and a attentive staff. Breakfast also very good. The whole place was bustling and well used by a range of groups - professionals having meetings and training events, as well as a wedding going on - and we remarked on how good it was to see the hotel bustling with activity without it feeling overrun - clearly well managed. All in all a really relaxing, hassle free stay. Read moreGenuine Expedia guest review
"Good location close to Manchester City FC"
Staff very friendly , food good, leisure facilities a very good standard for hotelGenuine Expedia guest review
"Never again, pathetic hotel near junk yard"
We arrived at the hotel with a great expectation having heard about Village hotels but it was a big dissappointment. The hotel is near old factories, junk yard location, surrounded by industrial area. The roads to the hotel are bad and scary. The rooms have basic furnishing easily comparable to Travel Lodge. The rooms are very small with hard mattress, […] useless toileteries and rough toilet tissue. The hotel has weired policy of no kids after 5pm in the swimming pool & spa area. Staff is rude, unwelcoming and clueless. Breakfast was rubbish, coffee & tea were nothing better then hot water, very little choice in breakfast and that too the quantiy was missing. There was no croissants even though in room pictures had big pictures of them. Upon asking first the waitress said rudey there is no croissants, when we challenged her she said ok I will get some. Then after 15 min came the worst croissants we have ever tasted, bought from Lidl and kept in the fridge for 3 days. When we asked if they would have a banana for our infant again the rude reply no we don't keep banana. Then after 10 min one of the waitress managed to get one rotten one from the kitchen. We had to ask for hot milk 5 times and wait for 30 min. We can continue with this the whole day and the list of bad things about the hotel will not complete. Avoid at all cost, won't even stay there for free ever after in our life. Waste of time and money and a big mood spoiler. Read moreGenuine Hotels.com guest review
on confirmation it said we should expect robes and slippers in our bedroom, we didnt get them. Thought the hotel looked tired looking, in need of re-carpeting in reception and painted.Genuine Hotels.com guest review
I stayed here one night with my 11 year old son , we loved it , the Hotel was smart clean and welcoming . Natalie on reception was very sweet informative and professional . The added bonus of a pool was great too . We had dinner in the restaurant which was delicious .Genuine Hotels.com guest review
Attended one of the event nights with some staff from work, had a really good night and hotel staff were really helpful.Genuine Hotels.com guest review
"Douglas at Check in"
From the moment we checked in with the wonderful helpful efficient Douglas, we knew we were going to have a good time.....and we did! We were attending a wedding reception there on a gorgeous summer's evening. Hotel was full, staff very efficient, food excellent, room spotless. Had great time, thoroughly recommend this hotel.Genuine Hotels.com guest review
"Comfy, clean and quiet, great breakfast, a bargain"
Check in was very efficent, the young man who dealt with us was very knowledgable and went out of his way to check us in quickly (it was quite late and I think we looked exhausted, which we were)he gave us clear information about where out room was situated and told us about breakfast and asked would we like to book in the restaurant. We did look at […] the munu but couldn't see anything we fancied. En route to our room which was room 6 we heard very loud music from a function room I have to say I was a little concerned about how loud it was but as the corridor fire door closed behind us so was the noise, ah peace and quite. The room was fine with a comfy bed and a great shower, we even had a large table fan as it was very warm that day. Breakfast was great with a constant flow of hot fresh eggs, bacon, sausage plus everything else and more, staff were very efficient. Well done to all the staff. Great stay. Read moreGenuine Expedia guest review
"Enjoyable mini break"
The air conditioning plant/central heating and other pipework was directly outside of the bedroom window and these hummed all night, making it difficult to sleep with the window open. Swimming pool was wonderful and the hotel was certainly value for money. Breakfast was tasty. The Hyde Village is definitely a better class of hotel than the village […] Ashton. Read moreGenuine Expedia guest review
"Great Facilities, Shame about the 0 hours sleep."
First impressions, great, nice bar/restaurant, good food, pool etc looked good. Tested the facilities - pool/steam room etc, all very nice. Got room keys, looked ok, nothing super but clean and seemed ok. Got a taxi from reception no problem to Etihad for the concert we were in Manchester for. We arrived back at the hotel at around 12.15 to find that […] there was a late night disco/dj on, had not been made aware of this prior to booking, this went on until 1am, not what we wanted when we wanted to go to sleep!! 1am came & went, great some sleep, no...clunking from rooms above, great! Eventually that stopped too...but then our 'neighbours' came back & decided to have a party in the room next to us at 2.30am, 2.45am and we called reception to complain, receptionist came & asked them to be quiet so they turned the music off....only for them to keep talking/shouting until 4.45am when I called & complained again. So yeah, whole night and maybe 1 hr sleep in total, not what I needed to drive back to Newcastle. Read moreGenuine Hotels.com guest review
Overall very good however did book a twin room and room original given was a double bed and sofa bed. Went to reception where another couple had a twin room. Just did a swop. Room not as nice however the bed was very comfortable and slept well. Back late from concert and hungry. No food on however given a takeaway menu. Ordered a lovely curry which […] the reception man let us eat at a starbucks table. Saved smelling the room out and any spillages so thank you to the staff. Did not use pool but would have liked to. Read moreGenuine Hotels.com guest review
"Good stop over hotel."
Nice overnight stop ,in value for money hotel,helpfull friendly staff,room was all clean and in good order except for the shower hose leaked,but an excellent breakfast soon made up for that !!Genuine Expedia guest review
"A Party Hotel"
If its a party venue you are looking for, this is the place. Not a hotel to stay at if you are looking for a good nights sleep. Hen and stag parties results in noise in corridors and rooms for most of the night. Hotel staff do nothing even though we asked prior to arrival and at check in for a quiet room away from lifts etc. Public areas were not too […] bad for upkeep although we did see doors that with holes in and curtains ripped. Bedrooms are scruffy and dirty, lights hanging off walls, ceilings damp and artex (yes artex from the 80's) hanging off and bathroom tiny. Read moreGenuine Expedia guest review
"comforable, clean and friendly"
Very comfortable , very clean, staff friendly and helpful. Unfortunately did not get a chance to make use of pool and facilities which looked very impressive. when next in the area i will certainly consider staying again.Genuine Expedia guest review
"great hotel for anyone"
staff always friendly and helpful, lovely spa facilities, beds comfortable.Genuine Expedia guest review
"Great weekend however felt very let down"
Arrived for my 40th birthday on Friday 7th June. Met by nice bubbly guy at desk who advised we needed to book for restaurant. This we did. Had meal which was fab however when we went to put bill on our room we were told we couldn't because we hadn't actioned this on check in..... Never asked! Next morning we found out there was a bar we could have had […] dinner in (which we would have preferred but again never mentioned to us). Next morning went for breakfast ( had to guess what time breakfast was as not told )and after we went through the whole stack of plates to find a clean one we then had to wait approx 15 mins and asking 4 members of staff for more beans and bacon. Told reception nothing really Said. My friends then joined us that lunch time and bit told everything the hotel had to offer. Felt very let down really as this was information that should be told to each customer and not who they fancy telling Read moreGenuine Expedia guest review
"Comfortable stay with good facilities"
Friendly and helpful staff, good breakfast, good swimming pool, plenty of parking and easy access to Manchester city centre via train station which is just across the road. The hotel is showing signs of wear and tear no doubt due to its age and popularity but this did not detract from our stay and was acceptable within this price budget. Would stay […] again. Read moreGenuine Expedia guest review
I have stayed in here several times and would recommend it on the friendliness of the staff. This latest time we were allocated a quiet room (which it was) but found that the waste bin had not been emptied from the previous guests(!) When I informed the man on reception he did say it would be dealt with immediately-and by the time we returned from the […] restaurant it had been removed. I also asked why, on each of my visits when BBC1goes to the regional news bit, the scottish news and weather is shown-especially odd when the half of the BBC now has to work less than 10 miles away in Salford. Apparently a technical glitch of some sort but one that has been that way to my knowledge for many months. ITV channel is fine as it picks up the local Granada news exactly as it should. I use this hotel for its convenience and also the price but the best asset is most definitely the consistent friendly attitude of the staff-they make an average hotel memorable Read moreGenuine Expedia guest review
"Good hotel for a day out in Central Manchester"
Had a great 1 night stay, room and staff superb had some great food in the pub and breakfast was excellent. Location was good for going out in central Manchester as the nearby train stations of Hyde North and Flowery Field had regular trains to and from Manchester Picadilly. Overall very pleased and well recommended.Genuine Expedia guest review
"not so good for business travellers"
Rooms were too hot! no air conditioning or fans it was also somettimes difficult to find a parking space whn returning back to the hotel as they were all taken by casula spa users.Genuine Expedia guest review
"Ok but not worth £90"
Ok hotel Staff are great and helpful and polite Rooms a bit tired - compared to newer Village hotels - lots of mould in bathroom.Genuine Hotels.com guest review
excellent hotel -brilliant ammenites very adequate breakfast wonderfully helpful staff at hyde village & hotel.coms advisors altraf & faizan were exceptionally helpful in resolving my problems (of my making) thank youGenuine Hotels.com guest review
after reading the reviews before we went we were a little concerned about our stay. We had stayed at a devere village hotel before so knew they were not a four star but good for the price. The hotel was clean and comfortable and would consider going again.Genuine Expedia guest review
Easy enough to find, being a hotel spa I expected it to be more in the country, not in an industrial/housing estate. Room was ok, we do not like the plastic matteress covers they use, they make you sweat too much, so we have to take those off to get a good nights sleep. There is no residents route to the pool/gym, which is a shame, I feel uneasy walking […] through the recption area in my swimwear. On the sunday, we asked for an extra half hour on checkout, from 11 to 11.30, this was because the breakfast room was very busy and we had to wait for 15 minutes for a table, the recptionest said the cleaners would be in the room to clean at 11am so no, unless we paid £10 for a 2pm checkout, so we rushed our breakfast, which was nice, and scrapped out at 2 minutes past 11. Please note the cleaners were not hammering on our door. We asked if there was anything of interested in the area, no nothing came the reply. We found the birthplace of Man U, and quite a few black history facts locally, shame the staff dont know or are not interested in the area. all in all not a bad place, but we will not be going back Read moreGenuine Expedia guest review
Took a few attempts to get a room that was acceptable, due to various "housekeeping" problems. Service in Bar for drinks / food couldn`t be faulted. Breakfast was good with varied and considerable choice, but to expect people to pay extra if boiled or poached eggs required for breakfast is ludicrous. large pool and gym facilities which are excellent. […] rooms are a bit tired and could do with a coat of paint, cleanliness of room left a bit to be desired. Read moreGenuine Hotels.com guest review
"Needs a refresh!"
Generally good but bathrooms need a good spray of bleach to clear the mould on grout and silicone, bar menu needs some imagination and more variety. Otherwise a nice comfy place to stay.Genuine Expedia guest review
"Dont think Village hotel"
It was ok but if your used to the quality and finish of this chain - forget it. Whilst it did have the usual facilities, the hotel was generally 'a bit tired' and in need of refurbishment. We found our room to be reasonably clean but things like a big dirty hole in the bathroom ceiling was not very nice. There were petty room in the jacuzzi regarding […] - only 6 people, only 15 mins & it only came on every 15 mins, the changing facilities & particularly showers in the gym were very tired & not very clean. Read moreGenuine Hotels.com guest review
"Did The Job"
This Village is looking a little tired now but I cannot fault the staff - really hard working and willing to pull out the stops to help make the saty a good one - e.g. a £1 coin was needed for the locker by the pool - we didn't have one so the member of staff lent us a £1! Little things like that make a big difference. Breakfast was great and all very […] civilised - no big rush and plenty of space between the tables. The only down side was for the bed - some form of waterproof sheet was on top of the mattress (clearly they made some assumptions about me!!) but under the bedsheet - result - a very sweaty and uncomfortable night!! Read moreGenuine Hotels.com guest review
I stayed here for 1 night and to be honest that was enough. There is another De Vere Village hotel down the road which i thought i was booking (which is very good). My room was in the basement and quite a walk from reception, the further you went the grottier it got! I ended up thinking i took a wrong turn down a grim stairwell, but it was actually […] the correct route to my room. Numerous stains on the bathroom walls. I went upto reception to see if i could move rooms,but the receptionist was getting a hard time from another guest so took pity and thought 'its only for 1 night'.The local area is pretty miserible and didn't feel confident about leaving stuff in the car.Oh also my room looked out onto a brick wall where the rubbish bins were.Do yourselves a favour and book at the other De Vere Village down the road. Read moreGenuine Hotels.com guest review
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